Hire the Best e-Learning Specialists
in Germany

ENGAGING LEARNING EXPERIENCES THAT INSPIRE REAL CHANGE Hi, I’m Magdalena, a Learning & Instructional Designer helping experts and organisations turn knowledge into learning experiances that actually change behaviour. Most of my clients don’t come to me saying “I need an eLearning.” They come with challenges like: “We have great expertise, but our course feels overwhelming or boring.” “Our training exists, but people don’t engage, and nothing really changes.” “We need to modernise our learning content without losing depth or credibility.” That’s where I come in. I work at the intersection of learning strategy, psychology, and design. My focus goes beyond delivering content: I help solve learning-related business problems by improving engagement, clarifying complex topics, and designing learning experiences that learners actually apply in their day-to-day work. HOW I WORK I start by understanding your goals, your learners, and the behaviors you want to change. From there, I propose solutions that address both your business objectives and your learners’ needs and resources, and I design learning experiences that are: • Human-centered and engaging • Visually clean, modern, and accessible • Strategically structured for clarity and retention • Designed for real-world application I don’t simply “build what’s asked.” I think with you, challenge assumptions when needed, and help you make informed decisions about format, structure, and scope. WHAT I HELP WITH Depending on your needs, I can support you with: - Learning strategy & course structure - Redesining or modernising existing courses - Interactive eLearning (Storyline, Rise, LMS-based courses) - Learning videos, microlearning, and supporting materials - Workbooks, guides and learning assets - Quality assurance and content clarity - Measuring success I work with both knowledge-based entrepreneurs who want to turn expertise into polished learning products, and organizations that need training which actually influences behavior and performance. ABOUT AI & TOOLS I use modern tools (including AI) responsibly and transparently, as support, never as a replacement for human expertise. All learning design, instructional decisions, and creative direction are human-led, research-based, and aligned with your goals. We always agree upfront how tools are used. I work with tools such as Articulate Storyline, Articulate Rise, Canva, Vyond, Elevenlabs, Grammarly, generative AI tools (e.g. Chat GPT) as well as Learning Management Systems (e.g. Moodle, LearnDash) to create human-centred, beautifully crafted learning experiences that drive engagement, build skills, and transform behaviour. LOOKING FORWARD TO WORKING WITH YOU! You'll enjoy working with me if you're looking for: - A thoughtful partner, not just execution - Clear communication and transparency - Clean design, creative mindset, strong structure, and learner-first thinking If that sounds like what you need, I'd be happy to discuss your project!

Hi, I’m Mario – a native German author, translator, and content strategist with a sharp eye for language, structure, and digital performance. Since 2014, I’ve been crafting content that informs, converts, and ranks – and since 2020, I’ve added web development and technical SEO to my toolkit to deliver end-to-end content experiences. If you need content that sounds human, feels relevant, and performs in search (classic SEO and AI-driven GEO), you’re in the right place. What I help clients with Writing & Content Creation (DE/EN) • Articles & long-form blog posts • Landing pages & web content • Email copy & funnel messaging • Editorial plans & content strategies • UX-oriented copywriting for digital products • Product descriptions, Amazon listings, eCommerce content Translation & Localization • EN → DE translation with cultural + market-appropriate adaptation • Localization for websites, apps, eCommerce, supplements, SaaS, B2B content • Transcreation for marketing and brand messaging • GEO-optimized content for generative AI visibility SEO, GEO & Digital Strategy • SEO research & on-page optimization • GEO (Generative Engine Optimization) for ChatGPT, Perplexity & Google AI • Keyword strategy + content architecture • Conversion-driven content setup for landing pages & blogs Web & CMS • WordPress (Elementor, WooCommerce) • Shopify content & theme adjustments • HTML, CSS, JavaScript (lightweight dev for web content & tools) Industries I frequently work in • Marketing & digital agencies • Education & e-learning • Food, nutrition & supplements • B2B services • Finance & fintech • Travel, lifestyle & wellness • Tech, IT & software Brands & teams I’ve supported I collaborate with startups, agencies, international companies, and long-term freelance clients across Germany, Switzerland, Austria, Spain and Ireland – covering content, strategy, SEO, localization and social media. Past client types include: • International manufacturers • Marketing agencies • E-commerce brands • IT & tech recruiters • Language learning companies • Creative brands & music labels What you can expect when working with me Clear communication, clean structure, reliable delivery – plus copy that sounds like it was actually written by a human (because it was). If you’re looking for someone who understands language, marketing, and the mechanics behind high-performing digital content, let’s talk. Mario

When customer support starts costing more than it should, in time, money, or team capacity, that's usually when I get called in. I'm a Gorgias Partner and CX operations specialist with 12+ years in customer support and CS leadership. I work with Shopify and DTC brands to build support operations that handle volume without adding headcount, reduce cost-to-serve, and give founders and managers actual visibility into what's happening and why. My work typically starts with a deep operational audit: contact reason analysis, automation performance, workflow logic, team behaviour. It continues into hands-on implementation where it drives the most impact. What I work on: Gorgias (and comparable helpdesk tools) setup, configuration, and full optimization (rules, macros, AI Agent, views, analytics) CS operations audits: workflows, decision logic, escalation, automation gaps Ticket volume and cost-to-serve reduction SOP and documentation teams actually follow KPI and reporting setup (CSAT, FCR, AHT etc.) Macro and policy library builds Refund, dispute, and edge case handling frameworks I've worked with early-stage brands and teams handling 80k+ messages per month, in-house and BPO environments, and operations running across 35+ languages. 100% Job Success. Top Rated. Gorgias Partner. If your support operation is busy but not effective, message me.

I deliver precise, culturally adapted English-to-Polish translation and localization for clients who need more than just a basic language check. Whether I am refining AI-generated text for a seamless UX or adapting technical materials for a new market, I bring deep subject matter expertise and an analytical approach to every project, ensuring your content is flawlessly localized. WHAT I DO Polish Localisation & Translation • AI-generated content refinement - from robotic to natural • App/UX copy, e-learning content, marketing materials • Website and product localisation • SEO-aware creative translation Editorial & Content QA • Proofreading and tone correction • Brand voice adaptation (formal, casual, technical, playful) • Cross-cultural content review • Published writer and former Editorial Secretary (Tłomackie½, Jewish Historical Institute, Warsaw) AI Content Evaluation • LLM output quality assessment and red-teaming • Hallucination detection and fact-verification • Bilingual safety analysis (Polish/English) • Prompt engineering and AI workflow design Corporate AI Training • B2B remote workshops on prompt engineering, • AI literacy • corporate data safety. WHY CLIENTS CHOOSE ME → Qualified dog behaviorist who localised a puppy training app — I don't just fix language, I understand the subject matter → Published cultural journalist with 5 articles in a national quarterly → AI specialist who knows exactly where machine translation fails and how to fix it → 10 years in aviation security operations — audit-grade attention to detail is my default LANGUAGES • Polish (Native) • English (C2) • German (B2) Based in Germany (CET), available for remote work with flexible hours. IDEAL PROJECTS ✓ Polish localisation and translation (EN→PL) ✓ AI content refinement and post-editing ✓ App/UX copy and e-learning localisation ✓ Editorial proofreading and QA ✓ AI evaluation and red-teaming If you need Polish content that sounds real - not translated - let's talk.

Multilingual Communication Specialist with experience in customer communication, AI-assisted workflows, voice projects, and structured remote collaboration. I'm a native German and French speaker fluent in English, with experience across voice-related projects, conversational AI workflows, customer interaction, remote communication, and digital/audio production environments. Over the years, I've worked on projects involving voice recordings, conversational data collection, multilingual communication, customer support, structured phone interactions, and AI-related language workflows. My background in sound engineering also allows me to work comfortably in professional audio and technical environments. I use AI tools such as ChatGPT daily for research, communication, project organization, workflow optimization, problem-solving, and decision support. This allows me to work efficiently across both creative and operational environments while continuously improving processes and productivity. Clients appreciate my clear communication, reliability, professionalism, and ability to create natural, high-quality interactions across different types of projects. Areas I specialize in: ▪ AI-assisted communication & workflow optimization ▪ Voice & conversational recordings ▪ Customer communication & phone-based workflows ▪ Conversational AI language-related projects ▪ Multilingual support (German / French / English) ▪ Audio editing & voice production ▪ Remote communication & structured workflows

💼 Python Developer | Python Django | Python Web Scraping | Python Full Stack Developer | Python AI | Python Automation 🏆 TOP RATED PLUS | 💰 $5M+ Client Revenue | 💼 111+ Projects Delivered | ✅ 11,000+ Upwork Hours 💡 Clients Achieved: 🚀 Raised $4.9M+ / $9.4M+ / $6M+ after product development 📈 Scaled platforms to millions of users & billions of operations ⚡ Reduced system load & response time with optimized Python architectures 💰 Automated payments, workflows, and analytics → higher ROI & efficiency 🏥 Built secure, compliant systems (HIPAA, GDPR) used by global organizations I am a Python Developer, Python Full Stack Developer, Python AI Developer, and Python AI Engineer with 10+ years of experience building scalable web platforms, SaaS products, AI systems, and high-performance backend architectures. As a Python Developer, I specialize in designing clean architecture, scalable systems, performance optimization, and production-ready solutions that support real business growth. I work as a Python Full Stack Developer (Python + React / Next.js), combining powerful backend engineering with modern frontend development to deliver complete end-to-end applications. My expertise includes Python Django development, Flask development, and FastAPI development, building robust APIs, microservices, and distributed systems. I am also a Python Automation Engineer and Python Web Scraping Specialist, building intelligent automation systems, data extraction pipelines, and large-scale Python web scraping solutions for business intelligence, analytics, and AI-driven data processing. I design reliable scraping architectures that handle complex, high-volume data at scale. As a Python AI Developer, I build AI-powered applications, NLP systems, automation workflows, and data-driven intelligent platforms integrated with modern Python frameworks and cloud infrastructure. ⚡ Core Expertise as a Python Developer Python Full Stack Development (Python + React / Next.js) Python Django Developer, Flask Developer, FastAPI Developer Python AI Development & Machine Learning Integration Python Automation Engineering for business workflows Python Web Scraping & Data Extraction Systems Scalable backend systems, APIs, and microservices Cloud & DevOps (AWS, Docker, CI/CD pipelines) High-performance, production-grade Python systems 🚀 Selected Projects The Skills ($4.9M raised) 🎓 – Built and scaled an e-learning platform with payments, subscriptions, and mobile apps. As a Python Developer, helped launch a product used by thousands of users worldwide. Veeqo (acquired by Amazon) 📦 – Developed retail infrastructure processing £1B+ in orders. Optimized backend performance, integrated Stripe, and reduced server load using AWS Lambda as a Python Developer. Creyos (75K+ users, healthcare) 🏥 – Built a HIPAA-compliant cognitive assessment platform used by global research institutions. As a Python Developer, worked on secure data systems, scaling, and performance. CityFALCON ($6M raised) 📊 – Created a real-time NLP-powered financial news platform processing millions of articles daily. Designed scalable backend architecture as a Python Developer. ⚡ What I Deliver as a Python Developer Clean, scalable Python AI systems and backend architectures High-performance Python Django / Flask / FastAPI applications Python Full Stack Development (React / Next.js integration) Python Automation & Python Web Scraping solutions AI-powered Python applications and intelligent workflows Secure, compliant systems (GDPR, HIPAA-ready architectures) End-to-end product delivery from idea to production Client Testimonials ⭐⭐⭐⭐⭐ “Very professional! Pleasure to work with. Will definitely use again.” ⭐⭐⭐⭐⭐ “Super reliable, fast, and with clean, well-structured code. Communication was smooth and always on time.” ⭐⭐⭐⭐⭐ “Very satisfied with the work.” 💼 Why Clients Work With Me 10+ years of proven experience as a Python Developer Strong expertise in Python Full Stack, Python AI, and Python Web Scraping Ability to scale systems from MVP to enterprise-level platforms Deep understanding of backend architecture and system design Reliable communication and predictable delivery 🚀 Let’s talk about your project - I am available as your Python Developer, Python Full Stack Developer AI React, Python AI Developer, Python Automation Engineer, Python Django Developer, and Python Web Scraping Specialist.