Hire the Best English Specialists in Lagos, NG

Clients rate our English specialists
Rating is 4.8 out of 5.
4.8/5
Based on 5,567 client reviews
Ani M.

Lagos, Nigeria

$6/hr
5.0
5 jobs

Customer Support Specialist for SaaS & Tech founders | Live Chat, Email & Phone Support that reduces churn, resolves tickets fast, and keeps your customers from quietly walking away. If you are a SaaS or tech founder still jumping into your own support inbox, here's the problem: every slow reply, every confusing onboarding step, every "I never heard back" is a customer quietly deciding to leave. That's what I fix. I'm a Customer Support Specialist who handles the day-to-day so you don't have to. I help SaaS, Tech, AI, and E- Commerce companies improve user retention, reduce churn, and deliver customer satisfaction without the founder drowning in support queues. Here's what customer support looks like when I run it: ◆ Fast, clear responses across live chat, email, and phone support, no customer stuck waiting through three follow ups just to get an answer ◆Onboarding that actually gets new users to activate, not just sign up and disappear ◆ Ticket management in Freshdesk and Zendesk, kept organized so nothing sits unresolved ◆ Knowledge base and SOP documentation that cuts down repeat questions before they become tickets. ◆Outbound calling and follow-up, with a 70% appointment booking rate from reading buyer intent fast. I have worked in customer support long enough to know the pattern: it's rarely the product losing you customers, it's the experience around it. My job is to make sure that experience is the reason people stay. Tools I work with: Zendesk | Freshdesk | Intercom | HubSpot | Gorgias | Zoho | Salesforce | Google Workspace | CRM Systems | Live Chat | Email Support | Chat Support | Ticketing Systems | Live chat software | online chat support | Live agent | Product knowledge This is the right fit if you are: ◆ A SaaS, AI, Tech, or E-Commerce business scaling your support function. ◆An Operations or Customer Success leads who need a reliable specialist, not a coordinator. ◆A team that measures success in retention rates, CSAT scores, and churn metrics not just ticket counts. I don’t just answer tickets. I build the support infrastructure that keeps your customers and your revenue intact. If you need someone who can take customer support off your plate and actually improve it while they're at it; send me a message now, I respond as soon as possible.

  • English
  • Customer Support
  • Customer Service
  • Email Support
  • Email Communication
  • Online Chat Support
  • Phone Support
  • Zendesk
  • Freshdesk
  • Data Entry
  • Troubleshooting
  • Product Knowledge
  • Customer Satisfaction
  • Administrative Support
  • Virtual Assistance
  • Customer Onboarding
  • Appointment Setting
  • CRM Software
  • Cold Calling
  • Customer Retention
Yuna D.

Lagos, Nigeria

$15/hr
5.0
5 jobs

Native Translator — Japanese, Korean & English | Translation • Localization • Proofreading Do you need a native Japanese, Korean translator fluent in English with expertise in Japanese translation, Korean translation, English to Japanese translation, English to Korean translation, & transcription proofreading, translation localization, and content localization? You're in the right place. I’m a trilingual language expert with a passion for delivering clear, natural, and culturally adapted communication. I specialize in Japanese translation, Korean translation, English to Japanese translation, English to Korean translation, and proofreading for individuals, businesses, startups, and global brands. ✅ My Services 🔹 Japanese Translation I offer expert Japanese translation tailored for clarity, fluency, and cultural relevance. Whether it's formal documents, business communication, or websites, I make sure your Japanese translation captures your message exactly as intended. 🔹 Korean Translation My Korean translation services are accurate, nuanced, and tailored for native readers. I ensure that your Korean translation not only reads naturally but also connects emotionally with your audience, essential for business, eCommerce, and personal use. 🔹 English to Japanese Translation (10x) I provide precise English to Japanese translation for technical, business, academic, and digital content. Every English to Japanese translation is crafted to reflect the tone and intent of the original with native fluency. 🔹 English to Korean Translation I handle English to Korean translation with attention to cultural and linguistic detail. From product manuals to websites and contracts, each English to Korean translation is reviewed thoroughly for accuracy and flow. 🔹 Proofreading Need your content polished to perfection? I offer proofreading services for both Japanese and Korean texts. I correct grammar, syntax, tone, and formatting. My proofreading ensures clarity, fluency, and professionalism in every sentence. 🔹 Translation Localization With years of experience in translation localization, I adapt your content to suit native Japanese and Korean audiences. My translation localization ensures your tone, idioms, and cultural nuances are preserved while sounding natural. 🔹 Content Localization From mobile apps to blog content and SaaS platforms, my content localization process ensures smooth integration of your message into the Korean and Japanese markets. Every content localization project is aligned with your brand voice. 🚀 Ready to Go Global? Let’s Talk! Your words matter. Let’s make them impactful, in Japanese, Korean, and English. Whether you’re expanding your business, publishing a book, localizing your product, or translating official documents, I’ve got your back. 👉 Click the Invite Button or Send a Message Now and let’s create multilingual magic that your audience will truly understand and love Best regards, Yuna.

  • English
  • Medical Translation
  • Technical Translation
  • Business Translation
  • Financial Translation
  • Academic Translation
  • English to Japanese Translation
  • English to Korean Translation
  • Japanese
  • Korean
  • Editing & Proofreading
  • Proofreading
  • Legal Translation
  • Japanese to English Translation
  • Translation
Amole K.

Lagos, Nigeria

$18/hr
5.0
13 jobs

⭐ Top Rated AI Trainer | Data Annotation | Norwegian, Italian & Dutch Translator | MTPE I’m a Top Rated AI Trainer, Data Annotation Specialist, and multilingual translator specializing in Norwegian, Italian, Dutch, and English. I help businesses and AI companies improve their models, multilingual datasets, and global content through AI training, LLM evaluation, data annotation, translation, localization, MTPE, and linguistic QA. With experience across both AI/ML data projects and professional language services, I bring strong attention to detail, cultural awareness, and the ability to follow complex project guidelines accurately and consistently. 🔹 AI Training & Data Annotation • AI Training & Model Evaluation • LLM Response Evaluation • AI Response Evaluation • Prompt Creation & Evaluation • Data Annotation & Data Labeling • Text Annotation • Image & Video Annotation • Linguistic Data Annotation • Search / Query Evaluation • AI-Generated Content Evaluation • A/B Testing & Comparative Evaluation • Human Feedback / RLHF Tasks • Content Classification • Data Quality Assurance • Linguistic Quality Assurance (LQA) 🌍 Translation & Localization • English ↔ Norwegian Translation • English ↔ Italian Translation • English ↔ Dutch Translation • Norwegian Localization • Italian Localization • Dutch Localization • Website & App Localization • E-commerce Localization • Product Listing Translation • Software & UI Localization • Machine Translation Post-Editing (MTPE) • Proofreading & Editing • Subtitling & Transcription 🔧 Tools & Platforms CVAT | Label Studio | Labelbox | SDL Trados | Trados Studio | memoQ | Poedit | WordPress | Shopify | JSON | XML | CAT Tools ⭐ Why Clients Work With Me ✔ Upwork Top Rated professional ✔ Experienced in AI training and LLM evaluation ✔ Skilled in data annotation and data labeling ✔ Strong multilingual and localization expertise ✔ Detail-oriented and consistent with complex guidelines ✔ Human-quality translation and MTPE ✔ Experienced in linguistic QA and content evaluation ✔ Reliable communication and deadline-focused delivery ✔ Comfortable working with multilingual AI datasets I don't simply translate words or label data—I understand context, intent, language, culture, and quality. Whether you need a Top Rated AI Trainer, LLM Evaluator, Data Annotator, Linguistic QA Specialist, MTPE Specialist, Localization Specialist, or Norwegian, Italian & Dutch Translator, I can help you deliver accurate, high-quality results. Let's work together to improve your AI models, multilingual datasets, and global content.

  • Software Localization
  • Translation
  • Norwegian
  • Norwegian Sign Language
  • Translation & Localization Software
  • Machine Learning Model
  • Machine Translation
  • AI Content Writing
  • Audio Transcription
  • Subtitle Localization
  • Data Annotation
  • Neural Machine Translation
  • Document Translation
  • Norwegian to English Translation
  • English to Norwegian Translation
  • Italian
  • Business Translation
  • Technical Translation
  • Translation Plugin
  • Website Translation
Amos S.

Lagos, Nigeria

$18/hr
5.0
5 jobs

Norwegian to English. English to Norwegian. Norwegian to German. Precision delivered fast. Need translation, transcription or AI training data done right? I get it done. TRANSLATION & PROOFREADING Norwegian to English translation and English to Norwegian translation covering documents, contracts and reports Norwegian to German translation covering legal, business and technical content German language proofreading and localization for business and corporate clients Norwegian proofreading and Bokmål localization covering grammar, syntax and idiom accuracy Legal, medical, academic and financial document translation AI TRAINING DATA & TRANSCRIPTION Norwegian audio transcription in verbatim and non-verbatim formats for enterprise AI pipelines English to Norwegian and Norwegian to English data generation for machine learning models German language data annotation and dataset structuring for AI projects Data annotation and quality assurance for Norwegian and German AI training datasets Quality review ensuring native-level accuracy for ML pipeline standards WHY CLIENTS CHOOSE ME Top-tier Norwegian and German linguistic expertise with absolute precision and no machine-translation feel Currently working with enterprise AI clients on Norwegian transcription and quality assurance 100% verified identity with government ID and visual check completed Fast turnaround, clear communication and zero back-and-forth If your project requires Norwegian or German done right, message me now. I respond fast, I start fast and I deliver clean work the first time.

  • Norwegian
  • Norwegian to English Translation
  • English to German Translation
  • Bokmål
  • English to Norwegian Translation
  • AI Model Training
  • General Transcription
  • Audio Transcription
  • Verbatim Transcription
  • Data Annotation
  • Document Translation
  • Legal Translation
  • Technical Translation
  • Financial Translation
  • Medical Translation
  • Proofreading
  • Quality Assurance
  • Business Translation
  • Contract Translation
  • Academic Translation
Fatiha B.

Lagos, Nigeria

$10/hr
5.0
9 jobs

As an African Language AI Annotation & Localization Specialist, I help AI companies, global brands, and multilingual platforms build accurate, culturally relevant, and high-quality African language datasets. With over 8 experiences in translation, localization, transcription, multilingual QA, and AI data annotation, I deliver language solutions that are natural, context-aware, and culturally accurate across African markets. I work on AI annotation, translation and localization QA, audio transcription, subtitling, data labeling, RLHF and LLM evaluation, and multilingual content review. My expertise includes major African languages such as Isi-xhosa, Yoruba, Wolof, Hausa, Igbo, Nigerian Pidgin, Swahili, Zulu, Luganda, Somali, Amharic, Lingala, Twi, Tigrinya, and Kinyarwanda. I understand the cultural and linguistic nuances needed to adapt content for African audiences while maintaining clarity, consistency, and authenticity. I have contributed to projects involving website localization, AI training datasets, digital marketing adaptation, transcription review, multilingual content moderation, and annotation workflows. Clients work with me because I provide accurate, context-aware language output, reliable communication, strong attention to detail, and AI-ready multilingual support. If you need support with African language AI annotation, localization, translation QA, or multilingual data projects, I am ready to help.

  • English
  • Translation
  • Legal Translation
  • Website Translation
  • Academic Translation
  • Document Translation
  • Multilingual Translation
  • Yoruba
  • Igbo
  • Hausa
  • Luganda
  • Somali
  • Twi
  • Lingala
  • Audio Transcription
  • Kinyarwanda
  • Tigrinya
  • Data Labeling
  • Localization
  • General Transcription
Omeche A.

Lagos, Nigeria

$5/hr
5.0
9 jobs

"Managing a business is a marathon but you don’t have to run it alone''. Hey there! 😊 My name is Omeche and I am a reliable, and an experienced Customer Support Specialist, and Virtual Assistant adept at inbox management, handling customer inquiries, and keeping your operations organized. I help businesses deliver exceptional customer service, maintain organized systems, and communicate professionally. With experience in CRM management, email support, live chat support, and Administrative Support I provide reliable remote support that improves efficiency and customer satisfaction. ✨ OFFERS AND SERVICES ✨ 🎧 Customer Support & CRM Management As a Customer Support Specialist, I provide: 📌Email support, Live chat support, Customer Onboarding 📌Ticket management (Zendesk, Freshdesk, HubSpot CRM) 📌Customer inquiry resolution & Complaint Handling 📌Order processing & tracking 📌CRM updates & reporting I focus on professional, empathetic communication that protects and strengthens your brand reputation. 💻 Virtual Assistant & Administrative Support Services 💻 As a dedicated Virtual Assistant, I assist with: 📌Calendar management & appointment scheduling 📌Inbox management & email handling 📌Data entry & database management 📌Internet research & File organization (Google Drive, Microsoft 365) 📌Meeting coordination, Executive support tasks 📌 Sop Documentation. If you need an Administrative Assistant with a keen eye for detail, I ensure nothing falls through the cracks. ✍🏽 Proofreading & Editing Services ✍🏽 📌Proofreading business emails 📌Editing blog posts and articles 📌Grammar and punctuation correction 📌Improving clarity, tone, and readability 📌Ensuring brand voice consistency I serve as the final quality check before your content goes live. 🚀 💎 Here are some of the Tools & Platforms I work with : CRM & Support Tools: Zendesk | Freshdesk | HubSpot CRM Project Management: Trello | Asana Communication: Slack | Zoom | Microsoft Teams Office Tools: Google Workspace | Microsoft 365 (Excel, Word, Outlook) Editing & Audio: Grammarly | Audacity Why Clients Enjoy Working With Me🥇 ✔ Detail-Oriented – I catch the small errors that others miss. ✔ Brand-Conscious – I represent your business with warmth and professionalism. ✔ Reliable – Deadlines matter, and I respect them. ✔ Proactive – I don’t just execute tasks; I suggest improvements. ✔ Native-level English Proficiency – Clear, polished communication every time. I treat every business with care, confidentiality and consistency. If you’re looking for a dependable right hand to support your customers, organize your operations, and maintain high-quality communication standards, I’d love to work with you. Ready to start? Send a message let’s discuss how I can help you reclaim your time, improve your systems, and elevate your customer experience . :)

  • Customer Service
  • Customer Support
  • Technical Support
  • Customer Onboarding
  • Email Support
  • Zendesk
  • Intercom
  • HubSpot
  • Email Management
  • Phone Support
  • Helpdesk
  • Refund Processing
  • Administrative Support
  • Calendar Management
  • Virtual Assistance
  • Candidate Interviewing
  • Online Chat Support
  • Customer Relationship Management
  • Data Entry
  • Inbound Inquiry

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