Hire the Best Global Office Software GOHealth Specialists

Hi, I’m Catherine from the Philippines, a detail-oriented Medical Virtual Assistant specializing in patient coordination, healthcare administration, and remote clinical support. With over 4 years of experience supporting U.S.-based healthcare providers, pharmacies, and medical teams, I help streamline daily operations by managing patient communications, appointment scheduling, prescription refills, insurance verification, and medical documentation using eClinicalWorks EHR. I am highly experienced in both inbound and outbound healthcare communication, including follow-ups, warm calling, and patient issue resolution. My focus is to ensure smooth coordination between patients, physicians, and healthcare staff while maintaining accuracy, efficiency, and HIPAA compliance at all times. I also have leadership experience as a Team Lead, where I train new hires, monitor call quality, and ensure consistent performance across the team. I take pride in maintaining high service standards while supporting fast-paced healthcare environments. WHAT I CAN HELP YOU WITH: ✔ Patient appointment scheduling & follow-ups ✔ Medical documentation & EMR updates (eClinicalWorks) ✔ Prescription refill coordination ✔ Insurance verification & billing support ✔ Patient communication (calls, email, messaging) ✔ Order tracking & issue resolution ✔ Data entry & record management ✔ Referral & lab coordination ✔ Patient reminders & workflow support ✔ Healthcare administrative assistance TOOLS I USE eClinicalWorks | PrimeRX | Trello | Google Workspace | Microsoft Office | Outlook | Zoom | Microsoft Teams | RingCentral | Avaya | WhatsApp | Calendly | QUO | ConnectUC App | CRM Systems | Canva | CapCut | Session Health WHY CLIENTS HIRE ME ✔ Strong experience in U.S. healthcare systems ✔ HIPAA-compliant and detail-oriented ✔ Skilled in high-volume patient coordination ✔ Strong communication and patient handling skills ✔ Experienced in CRM and workflow tools ✔ Leadership experience (training & QA background) ✔ Reliable, fast learner, and highly adaptable

Most virtual assistants learn healthcare from the outside. I learned it from the inside. I spent 4+ years working directly in a hospital laboratory and elderly care home, which means I already understand clinical workflows, documentation standards, and why accuracy in healthcare is non-negotiable. No hand-holding. No explaining how things work. I come ready. Combined with 10+ years of HR and administrative experience, I offer medical virtual assistant support that healthcare practices can rely on from day one. Here is what I handle: - Patient scheduling and appointment coordination - EMR/EHR data entry and medical records management - Medical documentation and administrative reporting - Healthcare inbox and calendar management - HR support: recruitment, onboarding and employee records - Elderly care and home care administrative coordination Tools: Microsoft Office, Google Workspace, BambooHR, ADP Workforce, Workable, EMR/EHR systems. I work with HIPAA-compliant workflows and bring clinical precision to every task. I am currently accepting new clients. If you are looking for reliable, detail-oriented medical administrative support, I would love to hear from you. send me a message.

If you are searching for a Medical Virtual Assistant with EMR/EHR experience, medical billing and coding skills, insurance verification expertise, HIPAA compliance knowledge, and hands-on healthcare administrative support, this is exactly what I do. I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management so operations run faster, cleaner, and fully HIPAA-compliant. MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES: Patient Scheduling & Calendar Management: ⭢Appointment scheduling, rescheduling, and cancellations ⭢Multi-provider calendar coordination and optimization ⭢Patient reminders via SMS, email, and phone follow-ups ⭢Reducing patient no-shows through structured scheduling systems ⭢Calendar management for clinics and telehealth providers ⭢Efficient time-slot optimization for healthcare providers Patient Intake, Onboarding & Inbox Triage: ⭢Digital patient intake forms and registration ⭢New patient onboarding and record setup ⭢Basic patient triage and inquiry handling ⭢Pre-visit documentation collection and verification ⭢Patient communication and care coordination support ⭢Smooth onboarding workflows for clinics and telehealth systems EMR/EHR Management (DrChrono, SimplePractice, etc.): ⭢EMR/EHR data entry, updates, and patient record management ⭢Chart preparation, documentation review, and record organization ⭢EMR cleanup, error correction, and workflow optimization ⭢Secure handling of electronic medical records (HIPAA compliant) ⭢Support for DrChrono, SimplePractice, and other EMR systems ⭢Ensuring accurate and structured patient medical records Medical Billing & Coding (ICD-10, CPT): ⭢Medical billing and coding (ICD-10, CPT coding accuracy) ⭢Claims preparation, submission, and follow-up ⭢Insurance claims tracking and denial management ⭢Revenue cycle support and AR follow-up assistance ⭢Billing error correction for improved reimbursement rates ⭢Documentation review for clean claims submission Insurance Verification & Prior Authorizations: ⭢Insurance eligibility and benefits verification ⭢Pre-appointment insurance checks and coverage validation ⭢Prior authorization submission, tracking, and follow-ups ⭢Coordination with insurance providers and payers ⭢Reducing claim denials through proactive verification ⭢Faster approval processing for patient treatment plans Telehealth Support & Patient Communication: ⭢Telehealth appointment coordination and setup ⭢Patient communication via phone, email, and chat ⭢RingCentral call handling and virtual support ⭢Follow-ups after virtual consultations ⭢Patient engagement and care continuity support ⭢Virtual clinic coordination for remote healthcare teams Medical Transcription & Administrative Support: ⭢Medical transcription and clinical note documentation ⭢Physician dictation formatting and record updates ⭢High-volume healthcare data entry with accuracy ⭢Administrative workflow support for clinics ⭢General healthcare office support and coordination ⭢Documentation organization and record keeping TOOLS I WORK WITH: DrChrono (EMR/EHR, billing, scheduling) SimplePractice (telehealth & patient management) RingCentral (patient communication & calls) Google Workspace & Microsoft Office Suite Healthcare scheduling systems and CRM tools EMR/EHR platforms used in medical practices RESULTS YOU CAN EXPECT: ✓Up to 25–40% improvement in billing accuracy and claim success rates ✓Faster insurance verification and prior authorization approvals ✓Reduced patient no-shows through structured scheduling systems ✓Improved EMR data accuracy and record organization ✓Fully HIPAA-compliant healthcare administrative operations ✓Streamlined medical billing, coding, and documentation workflows IF YOU ARE LOOKING FOR A: Medical Virtual Assistant for healthcare practices ✔ EMR/EHR experience (DrChrono, SimplePractice) ✔ Medical billing and coding support (ICD-10, CPT) ✔ Insurance verification and eligibility checks ✔ Prior authorizations and claims follow-up ✔ Patient scheduling and calendar management ✔ HIPAA-compliant healthcare administration ✔ Telehealth support and patient communication ✔ We should talk. I plug into your system and execute immediately. 👉 Click the “Invite to Job” button or 👉 Send me a quick message Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.

✨ HIPAA-Certified Medical Billing Specialist & Virtual Assistant | 5+ Years in US Healthcare ✨ I help healthcare providers and medical groups improve cash flow, reduce denials, and streamline back-office operations. With over 5 years of experience in U.S. healthcare billing, B2B & client success manager, credentialing, and virtual admin support, I bring proven expertise and reliability. What I Offer: ✅ Medical Billing & Coding (CPT/ICD-10, claims, denials, A/R follow-up) ✅ Insurance Verification & Authorizations (eligibility checks, prior auths, appeals) ✅ Provider & Facility Credentialing / Enrollment (CAQH, payer contracting) ✅ Admin Support (reports, HIPAA-compliant documentation, calendar/email management) Tools & Systems: Simple Practice, Practice Q, AdvanceMD, Athena, Availity, Spruce, Practice Fusion, Healthie, Notion, ModMed, Zoho, Google Workspace, Canva, MS Office. Let’s connect—I’d love to support your practice with efficient billing and administrative solutions.

Hello, I’m Muhammad Usman Raheel, a Medical Billing & Credentialing Specialist with over 14 years of hands-on experience working with healthcare providers across multiple specialties. I help practices increase collections, reduce denials, and build a smooth, compliant Revenue Cycle system from start to finish. 🔹 What I Can Do For Your Practice: ✅ Full-Service Medical Billing (Part A & B) ✅ Medicare & Medicaid Enrollment ✅ Commercial Insurance Credentialing ✅ Eligibility & Benefits Verification ✅ Charge Entry & Clean Claim Submission ✅ Denial Management & Appeals ✅ AR Follow-Up & Aging Recovery ✅ Payment Posting (ERA/EOB) ✅ Practice Revenue Audit & Reporting ✅ Staff Training for Billing & Front Desk ✅ Workflow Setup for New Practices 🏥 Specialties I Have Worked With: Behavioral & Mental Health Sleep Medicine Internal Medicine Urgent Care Neurology DME Home Health Therapy (PT/OT/ST) Dental Ambulance Billing Laboratories Private Practices & Hospital-Based Providers 💻 Software & Portals Experience: Office Ally | Availity | ECW | NextGen | SimplePractice | CollaborateMD | Kareo | AdvancedMD | Athena | Practice Mate | Clearinghouses & Insurance Portals 🎯 Why Work With Me? • Detail-Oriented & Compliance Focused • Strong Denial Recovery Strategy • Transparent Monthly Reporting • Fast Communication • Revenue Growth-Focused Approach My mission is simple: Maximize your revenue while you focus on patient care. Best regards, Muhammad U Raheel

🩺Medical Virtual Assistant | Patient Support | Medical Billing | Scheduling | Customer Service (HIPAA Certified) Top-Rated Medical Virtual Assistant with hands-on experience supporting U.S. healthcare providers through patient scheduling, insurance verification, medical documentation, billing support, customer service, and EHR management. I've supported home health agencies, wound care providers, behavioral health practices, telehealth clinics, and healthcare businesses with day-to-day administrative and clinical workflows. My goal is simple: help your practice stay organized, improve patient experience, and free up your team to focus on patient care. As a medical student with real-world healthcare experience, I understand medical terminology, patient documentation, and the importance of maintaining accuracy and HIPAA compliance. 🏥 Medical Virtual Assistant & Patient Support • Appointment scheduling and calendar management • Patient intake and registration updates • Insurance eligibility verification • Patient communication and appointment reminders • Telehealth scheduling coordination • Prior Authorization (PA) support • Medical records management • Referral coordination and administrative support 📞 Customer Support & Administrative Assistance • Inbound and outbound phone support • Email and live chat support • Customer and patient follow-ups • Appointment confirmations and reminders • CRM and record updates • Handling customer inquiries professionally and empathetically • Managing shared inboxes and administrative workflows 🧾 Medical Scribing & Clinical Documentation • Real-time and post-visit medical scribing • SOAP note preparation • Clinical documentation and chart preparation • Medical terminology documentation • EHR chart updates and encounter summaries 💳 Medical Billing & Revenue Cycle Support • Charge entry and billing preparation • Insurance eligibility verification • EOB review and claim follow-ups • Claim status checks and payer follow-ups • CPT / ICD-10 coding assistance • Prior authorization support • Revenue Cycle Management (RCM) assistance 📊 Data Entry & Administrative Support • High-volume data entry (Excel & Google Sheets) • PDF to Excel conversion using OCR • CRM updates (HubSpot, Airtable & Notion) • Data cleaning, formatting, and deduplication • Web research and structured data management • Administrative reporting and documentation 🎧 Medical Transcription • Audio and video transcription • Medical interviews, consultations, and webinars • Clean or full-verbatim transcripts • Timestamping and speaker labeling • Editing and proofreading AI-generated transcripts EHR / EMR Experience • Axxess Home Health • Sandata EVV • SimplePractice • OptiMantra • DocNow • OmniWound • DrChrono • Gehrimed Healthcare Experience Home Health • Wound Care • Behavioral Health • Telehealth • Medical Billing • Revenue Cycle Management (RCM) ✔ Top Rated Freelancer (98% Job Success) ✔ 120+ Completed Projects on Upwork ✔ HIPAA Certified ✔ Strong knowledge of medical terminology ✔ Excellent phone, email, and patient communication skills ✔ Detail-oriented, reliable, and quick to learn new systems Whether you need someone to answer phones, schedule patients, verify insurance, update medical records, support billing workflows, manage customer inquiries, or keep your practice organized, I'd be happy to help. 📩 Send me an invitation, and let's discuss how I can support your team.