Hire the Best H2O Specialists

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Teresios B.

Nairobi, Kenya

$30/hr
4.6
391 jobs

Businesses don’t fail because of lack of effort. They fail because their systems don’t talk to each other. I help SMEs, startups, and growing enterprises implement and customize ERPNext and Frappe-based systems that streamline operations, eliminate manual processes, and unlock real-time business visibility. With strong experience in ERP implementation, backend architecture, integrations, and deployment, I don’t just “install ERPNext.” I design business systems that improve cash flow tracking, inventory management, procurement workflows, HR operations, and financial reporting. Whether you need a fresh ERPNext implementation, complex custom modules, API integrations (M-Pesa, PayPal, banks, third-party systems), or performance optimization — I deliver clean, scalable, production-ready solutions. My approach is business-first: 1. Understand workflows 2. Identify inefficiencies 3. Design automation 4. Implement scalable architecture 5. Train teams for adoption If you're looking for someone who understands both technology and business operations, let’s build something powerful.

  • Blog Writing
  • Email Copywriting
  • Article Writing
  • SEO Backlinking
  • SEO Keyword Research
  • SEO Writing
  • Website Copywriting
  • Blog Content
  • Sales Copywriting
  • Copywriting
  • All in One SEO
  • On-Page SEO
  • Affiliate Marketing
  • SEMrush
  • Surfer SEO
Muhammad Awais N.

Lahore, Pakistan

$5/hr
5.0
2 jobs

Customer support shouldn’t just solve tickets—it should protect revenue, reduce churn, and strengthen customer trust. I help SaaS, Transportation, Logistics, Shopify, fintech, and e-commerce businesses build scalable, KPI-driven support operations that improve customer experience while keeping fraud, chargebacks, and inefficiencies under control. I am Muhammad Awais, with 7+ years of experience across support, operations, and compliance, I don’t just manage tickets—I build systems that make support teams faster, smarter, and more profitable. 🛡️ What I Specialize In 🔹 SaaS & Subscription Operations Customer onboarding and account management Subscription billing support, renewals, upgrades, and cancellations Managing failed payments, payment retries, and account access issues Customer retention and churn reduction Technical support coordination and customer lifecycle management 🔹 Transportation, Logistics & Dispatch Operations Dispatch coordination for delivery and transportation operations Shipment and load tracking with proactive issue resolution Driver, customer, and partner communication via phone, chat, and email Route coordination, delivery exception management, and ETA updates Trucking operations support, load booking, and carrier coordination Fleet support and real-time operational monitoring Improving delivery efficiency and customer satisfaction 🔹 Fintech, AML & Risk Operations KYC/KYB verification & identity checks AML monitoring and fraud detection Transaction reviews, disputes, and risk mitigation 🛒 E-commerce Support & Operations Shopify store support, order management, fulfillment, and shipping issue resolution Handling refunds, disputes, and chargebacks Payment support (Stripe, PayPal, Klarna) Reducing “Where is my order?” tickets through workflow improvements Coordinating with 3PLs and logistics teams 🔹 Support Operations & Scaling Designing scalable support workflows Reducing response and resolution times Improving CSAT, retention, and customer experience 🔹 QA & Process Optimization QA frameworks for consistent performance Ticket audits, coaching, and feedback loops SOPs & knowledge bases to reduce onboarding time ⚙️ Tech Stack Support Systems: Zendesk, Intercom, Salesforce (Service Cloud), Genesys, Livechat, Freshchat, Zoho, gorgias, Freshdesk E-commerce & Payments: Shopify, Stripe, PayPal, Klarna, Soildgate Automation: Zapier, Make Analytics: Looker, Google Data Studio Collaboration: Slack, Google Workspace, Jira 📊 Proven Impact Reduced repetitive support tickets by improving workflows and automation Improved onboarding speed through structured SOPs and knowledge bases Supported e-commerce operations including refunds, disputes, and logistics coordination Assisted fintech teams with fraud monitoring and transaction risk control 💼 What You Get Working With Me A process-driven operator, not just a support agent Strong understanding of support + payments + customer lifecycle Focus on metrics that matter: CSAT, resolution time, retention, chargeback reduction Clear communication and full ownership 🤝 Let’s Work If you need someone who can handle support AND improve the system behind it, I’m ready to help. Click “Invite to Job” or “Hire Now” and let’s build a support operation that actually scales.

  • Customer Service
  • Technical Support
  • Phone Communication
  • Shopify
  • Customer Care
  • Online Chat Support
  • Email Support
  • SaaS
  • FinTech
  • Customer Support
  • Zendesk
  • Freshdesk
  • CRM Software
  • Administrative Support
  • Intercom
  • Ecommerce
  • Order Fulfillment
  • Order Management
  • Supply Chain & Logistics
  • Transportation
Diego B.

Valencia, Spain

$25/hr
5.0
80 jobs

🇪🇸 Redactor, periodista, traductor EN → ES y revisor de contenidos con más de 12 años de experiencia. He creado y optimizado textos para medios como El Mundo y La Vanguardia, y para marcas como MediaMarkt, Movistar, Generali, WPS Office, Setapp, Prosegur, Storfund o VUSE, entre otras. Domino el ciclo completo del contenido: investigación + escritura + optimización + traducción + revisión profesional. Garantizo textos que conectan con tu audiencia, refuerzan tu marca y ayudan a convertir, ya sea para webs, blogs, campañas, UX writing o proyectos editoriales. Si buscas contenido en español natural, persuasivo y 100 % pulido, puedo ayudarte. ⸻ 🇬🇧 Journalist, Spanish copywriter, EN → ES translator, and professional proofreader with 12+ years of experience. I write, localize, and optimize content for major media (El Mundo, La Vanguardia) and leading brands such as MediaMarkt, Movistar, Generali, WPS Office, Setapp, Prosegur, Storfund, and VUSE. I manage the full content workflow: research + writing + SEO optimization + translation + in-depth proofreading. My goal: deliver accurate, compelling, and audience-centric Spanish content that strengthens brand messaging and drives real results — engagement, ranking, and conversions. If you need premium Spanish content — created or reviewed — I’d be glad to help.

  • SEO Writing
  • SEO Keyword Research
  • Content Writing
  • Creative Writing
  • Proofreading
  • Business Services
  • Article Writing
  • Article
  • Blog Writing
  • Landing Page
  • Copywriting
  • Writing
  • Blog Content
  • Website Content
  • Castilian Spanish
Xavier Antonio E.

Monterrey, Mexico

$17/hr
5.0
3 jobs

I am a bilingual B2B Operations & Partner Support Specialist with 7+ years of experience acting as the operational link between technology providers and their MSP (Managed Service Provider) partners. With over 2,700 hours billed on Upwork and a consistent 5-star track record, I am a long-term partner for your business, not a temporary fix. I don't do generic customer service. I manage the day-to-day workflows that keep partner ecosystems running. Core Impact & Metrics: - MSP & Partner Support: Primary point of contact for MSP clients, resolving technical and general inquiries with B2B precision - Order Management: 70+ orders/week with high accuracy and low error rate. Stock verification, payments, configurations, and shipping - Ticket Operations: 100+ daily tickets in Zendesk; reduced unattended tickets by 35% and improved response times by 25% - QA Testing: Sole QA tester for new features in Azure DevOps. Validated full order flows in staging and gated releases pass/fail - CRM & Reporting: Daily performance tracking via Zendesk & MS Forms with cross-team accountability - Process Documentation: SOPs and workflow standardization to speed up onboarding for new team members Tools: Zendesk (Certified) · VarStreet CRM · HubSpot (Certified) · Microsoft Teams · Azure DevOps · OneNote · Outlook Native-level English and Spanish. Seamless communication with US clients and stakeholders. You can see exactly how I work in my portfolio below: a QA testing workflow, a five-procedure SOP pack, and a weekly operations review.

  • Order Management
  • Operations Management Software
  • Process Improvement
  • HubSpot
  • Zendesk
  • Inventory Management
  • CRM Software
  • Quality Assurance
  • Logistics Coordination
  • Vendor Management
  • Process Documentation
  • Shipping & Order Fulfillment Software
  • Azure DevOps
  • Technical Support
  • Help Desk Software
  • Root Cause Analysis
  • Business Operations
Leo N.

Ho Chi Minh City, Vietnam

$35/hr
4.8
14 jobs

10+ Years · 50+ Ecommerce Projects Shipped · Magento 2 & Shopify Plus · AI-First Delivery I make Shopify Plus and Magento 2 stores show up when buyers ask ChatGPT, Perplexity and Google AI what to buy — and I build the store underneath so it holds up. Most recent measured result: a B2B distributor went from zero to 45% share of voice across its category's AI answers, tracked weekly on a dashboard I built. Ten years of Shopify Plus and Magento 2 engineering sit under that: B2B builds, Magento-to-Shopify migrations with full feature parity, checkout customization, ERP integrations. AI visibility work is only as good as the catalog, schema and site behind it, which is why I do both. ▸ WHO I WORK WITH: - B2B brands doing $1M–$5M annual revenue - Wholesale, distributor, or hybrid B2B/B2C operations - Teams migrating from M1, SAP, or custom legacy systems ▸ WHAT I DELIVER: ✓ AI visibility & agentic commerce readiness — AI-answer baseline + share-of-voice tracking, structured data, entity fixes, Shopify Catalog / agent-readable product data ✓ Magento → Shopify Plus migrations (with B2B feature parity) ✓ Shopify Plus & Magento 2 B2B builds (company accounts, tiered pricing, quote management) ✓ Checkout customization (Shopify Functions, checkout extensibility, validation) ✓ ERP/CRM integrations (NetSuite, Odoo, HubSpot, Salesforce) ✓ Headless commerce (Next.js / Hydrogen) & performance ✓ Long-term support & maintenance retainers ▸ HOW I WORK: - AI-first delivery. AI agents run audit, QA and reporting around the clock; I own architecture, code review and every line that ships. - Written scope first — clear scope + milestones in the proposal, no call required - Weekly progress updates · Slack + Loom - Nothing goes out unreviewed. No junior hand-offs, no ticket queue. ▸ LET'S TALK: Drop me a message with: - Your platform (Magento 1/2, Shopify, other) - What you need (B2B accounts, migration, integrations, AI visibility) - Timeline + budget range I'll respond within 24h with initial thoughts and next steps. ► FIXED-PRICE PACKAGES (no call needed): ✦ AI Visibility Readiness Report — $399, 4 days. 20 buying questions run across ChatGPT, Claude, Perplexity and Gemini on your store, and a report on what they actually say. Shopify or Magento. ✦ Agentic Storefront Setup — $650, 7 days. Your Shopify agentic storefront configured properly and measured before/after inside your own admin. US D2C stores. Both are in my Project Catalog below.

  • Shopify Theme
  • Magento
  • Ecommerce Website
  • Shopify Plus
  • Shopify
  • Shopify SEO
  • Magento 2
  • Web Development
  • Shopware
  • Liquid
  • Custom Ecommerce Platform Development
  • Shopify Development
  • API Integration
  • Data Migration
  • Schema Markup
  • Technical SEO
  • Search Engine Optimization
Oleh Z.

Lakewood, Colorado

$55/hr
4.9
57 jobs

Hello, I'm Oleh – an SEO strategist with over 9 years of experience delivering measurable growth for E-commerce, SaaS, and local businesses. Across more than 100 projects, I’ve helped companies increase their organic traffic by up to 250% within one year, combining technical precision, content strategy, and execution management. What I Bring to the Table – Full-scope SEO leadership I don’t just “do SEO.” I lead the process end-to-end – coordinating developers, copywriters, outreach teams, and designers to ensure the strategy is executed effectively. – Optimized for today’s SERP & tomorrow’s AI-driven search I specialize in preparing websites not only for traditional Google rankings but also for emerging AI-driven results (SGE, LLM outputs, and AI assistants). This includes: - Structuring content for AI readiness (SGE, ChatGPT, Gemini, Perplexity, Grok, etc) - Enhancing semantic architecture for vector indexing & entity recognition - Optimizing schema and on-page signals to improve content inclusion in AI responses - Creating topic clusters for long-term authority and expert positioning – Transparent process & reporting Whether the campaign is active or temporarily paused, I provide structured reporting with clear progress, deliverables, and next steps. – Ongoing strategic support Even after the project is complete, I remain available for consultations, unexpected challenges, and tactical refinement. – Strong execution network I work with proven niche copywriters, technical developers, backlink specialists, and PR/media contacts, so I can move from planning to implementation without sacrificing quality. – Tools & tech Ahrefs, SEMrush, Screaming Frog, GSC API, Clarity, Looker Studio, SurferSEO, Google Merchant Center feeds, automation pipelines, and AI-driven content auditing/creation tools. My Approach Every collaboration starts with in-depth diagnostics. I analyze: - Your website’s real issues (technical, structural, topical gaps) - Competitor advantages - Geographic search specifics - Product/service positioning and business objectives Once I have a clear picture, I use my experience, network, and resources to build a tailored SEO roadmap that boosts visibility, ranking stability, and, now, AI discoverability.

  • SEO Strategy
  • Off-Page SEO
  • Technical SEO
  • On-Page SEO
  • Content SEO
  • Local SEO
  • SEO Keyword Research
  • SEO Audit
  • Search Engine Optimization

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Don't just take our word for it

What does an H2O specialist do?

An H2O specialist builds, deploys, and monitors artificial intelligence applications using the H2O AI Cloud platform. This role focuses on the end-to-end lifecycle of machine learning models, moving from initial development to operational use in production environments. The specialist leverages automated tools within the H2O ecosystem to create predictive models and manage their performance over time.

  • Builds data models and AI applications by configuring H2O Driverless AI and AutoML tools to process datasets and generate predictive algorithms. The specialist selects appropriate features, trains models, and validates accuracy before moving them to the next stage of development.
  • Deploys trained models into target environments so downstream systems can use them for real-time predictions or batch processing. This work involves packaging the AI application, setting up necessary infrastructure connections, and verifying that the model functions correctly in its intended operational context.
  • Monitors model performance and manages the AI lifecycle by tracking metrics such as accuracy drift or latency issues after deployment. The specialist updates or retrains models as needed to maintain reliability and shares final outputs or access permissions with stakeholders through the H2O AI Cloud interface.

How to hire an H2O specialist on Upwork

Step 1: Post a job

Define your machine learning objectives and required H2O AI Cloud expertise in the job description. Use the Job Post Generator powered by Uma™, Upwork's Mindful AI to draft a precise posting. Describe your needs in a few sentences, and Uma creates a tailored job post for this role. You can write a new post, update a saved draft, or reuse an existing post.

  • Specify whether you need predictive modeling with H2O Driverless AI or custom model development using H2O Flow.
  • List required deliverables, such as deployed AI applications or monitored data models within the H2O AI Cloud.
  • Include expected hourly rates between $11 and $49 per hour based on the complexity of your AI lifecycle management needs.

Step 2: Evaluate candidates

Review portfolios for evidence of end-to-end AI project execution on the H2O platform. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to help you assess technical fit.

  • Look for examples of AutoML workflows that reduced manual feature engineering time while maintaining model accuracy.
  • Verify experience deploying models into production environments and setting up performance monitoring dashboards.
  • Check for shared artifacts that demonstrate how the freelancer documented model explainability and lifecycle management steps.

Step 3: Interview your top choices

Discuss specific H2O AI Cloud capabilities and how the candidate approaches model operationalization. Schedule and conduct interviews within Upwork Messages, which generates an immediate transcript and summary after each session.

  • Ask how they handle data preprocessing and feature selection when using H2O Driverless AI for automated modeling.
  • Request details on their process for sharing model outputs and integrating them with downstream business systems.
  • Inquire about their strategy for monitoring model drift and retraining schedules within the H2O platform.

Step 4: Agree on scope and begin work

Set clear milestones for model creation, deployment, and ongoing monitoring within the contract workroom. Use Upwork Messages for communication and rely on identity verification, payment protection, hourly tracking, and project funds for security.

  • Define deliverables such as trained H2O models, deployed AI applications, and configuration files for reproducibility.
  • Establish checkpoints for reviewing model performance metrics and adjusting parameters before final deployment.
  • Confirm access permissions for the H2O AI Cloud instance and agree on data handling protocols for sensitive inputs.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring an H2O specialist cost?

$500-$2,500 per project is a typical range for focused H2O specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Model assessment

$500-$1,200/project

Entry-level to mid-level
  • Evaluation of existing data models and performance metrics
  • Actionable steps for model improvement or retraining
  • Prioritized plan for next development phases

AutoML configuration

$1,200-$3,000/project

Mid-level
  • Configured H2O Driverless AI workflows for automated training
  • Generated features and selected optimal algorithms
  • Performance metrics and explainability reports

Application deployment

$3,000-$6,000/project

Mid-level to senior-level
  • Containerized AI application ready for production environments
  • Code connecting the model to downstream systems
  • Verification logs confirming successful deployment

Lifecycle monitoring

$6,000-$9,500/project

Senior-level
  • Real-time tracking interface for model drift and accuracy
  • Automated notifications for performance degradation
  • Procedures for retraining and updating deployed models

Custom AI solution

$9,500-$15,000/project

Expert-level
  • Detailed blueprint for end-to-end H2O AI Cloud implementation
  • Bespoke predictive models tailored to specific business logic
  • Session materials and documentation for internal team adoption

Frequently asked questions

Is hiring an H2O specialist worth it?

For most businesses, yes: hiring an H2O specialist is worthwhile. These experts build and deploy predictive models using the H2O AI Cloud without requiring your team to master complex machine learning infrastructure. They manage the full lifecycle from AutoML development to production monitoring so you can focus on applying the insights.

How do I evaluate H2O specialist candidates?

Look for candidates who demonstrate hands-on experience with H2O Driverless AI or H2O Flow interfaces rather than just general data science knowledge. Ask them to describe how they configured an AutoML experiment and exported the resulting model artifacts for deployment in a specific environment.

What tasks does an H2O specialist handle?

An H2O specialist builds AI applications and data models using the H2O AI Cloud platform. They also deploy these models into target environments and monitor their performance over time.

Which tools do H2O specialists use?

These professionals work primarily within the H2O AI Cloud ecosystem including Driverless AI and H2O Flow. They use these tools to automate machine learning workflows and explain model predictions.