The Best Interactive Voice Response Specialists For Hire In India

Check out Interactive Voice Response Specialists in India with the skills you need for your next job.

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$100 hourly
- 5.0/5
- (83 jobs)
Expert voice talent with experience in audio book / documentary narrations, radio spots, dubbing, e-learning courses, corporate training modules, explainers, IVR etc.

Interactive Voice Response
Sound Mixing
Voice-Over
IVR Software
Translation
English
Medical Narration
Video Editing
Singing
Video Narration
Film Narration
Narration
Voice Acting
British English Accent
Male
$60 hourly
- 5.0/5
- (435 jobs)
Hi There! I am a seasoned professional offering translation, localization, and voiceover services in English-Nepali-Hindi languages. I provide voiceovers for TVC, explainers, e-learning, and radio spots in these languages with experience spanning 15 years in both the above fields. I proudly possess the prestigious *TOP RATED PLUS* badge on Upwork with an impeccable client satisfaction rate. FYI, only 3% of the entire freelancer community on Upwork possess this coveted status. I have completed 430 projects with consistent feedback of 5 stars and still counting. The best is yet to come. Rest assured — the job will be accomplished. Let's get it done!

Interactive Voice Response
Voice Acting
Male
Nepali to English Translation
Hindi to English Translation
Voice-Over
Audio Editing
IVR Software
Nepali
Hindi
$50 hourly
- 4.8/5
- (180 jobs)
⭐️⭐️ I AM A TOP RATED PLUS FREELANCER on Upwork ⭐️⭐️ I am a software architect and a senior developer with 15 years of experience. I have a large background in software architecture, Automations, Data Engineering, Cloud Solutions, web applications, databases, and several programming languages and technologies. I have worked with Entrepreneurs, CxOs, and VPs to improve their organization with better tools, data, and processes. I work with them to design and roll out solutions that align operations with strategy, remove bottlenecks, shed light on blind spots, and open up growth opportunities. Think of me as a seasoned business and technology professional who will bring clarity to complex situations and help you make and execute the right choices. I'm familiar with many industries including retail/FMCG, software/tech, healthcare, education, manufacturing, real estate/construction/trades, energy/commodities, publishing/media, Non-Profit organizations and Government. My skills include business intelligence, Marketing & Sales Automation, SaaS, ecommerce, and Data Engineering. HERE'S WHAT I CAN DO FOR YOU: I can help you choose and use the most suitable applications to collect the most relevant data, monitor the right metrics, and make the best business decisions. Compare options then select, implement, and automate the tools and processes most suitable for functions such as CRM, marketing and Sales Automation, Data Management, ecommerce, and workflows. Integrate SaaS & APIs to build a best-of-breed toolset meeting functional requirements within your constraints. Architect Data as a Service (DaaS) / "data as a product" and B2B partner collaboration platforms. Review your business plan, model, and execution. WORKING TOGETHER I'm fluent in English and my working hours permit me to be available for communication during your business hours. I'm used to juggling time zones, with most of my clients located halfway around the world. USING & INTEGRATING THE BEST SOFTWARE I've contributed to building highly efficient systems using many SaaS, APIs, and on-premises apps including: - Relational databases: SQL Server, MySQL, PostgreSQL, Access, Airtable - Online tools: Smartsheet, Airtable, Datatables Customer Relationship Management, Marketing Automation, Email Marketing: Salesforce.com, Pipedrive, Desk.com, Hubspot, Mailchimp, Drip AI/ML/Bots: OpenAI, GPT-3, Bot development, Telegram Bots, Dialog Flow, Lex No code/Low code solutions: Airtable, Webflow, Mailchimp, Bubble, Zapier, Typeform Live Chat, Helpdesk, VOIP, Call Centers: Intercom, Twilio, RingCentral Real-time Video communication: WebRTC, FFMPEG. iPaaS: Zapier, webhooks, Make.com(Integromat) APIs & Data Sources: JSON/XML/CSV etc. Payments, Subscriptions, Accounting, Ecommerce, Field Service: Recurly, Authorize.net, Xero, QuickBooks, Amazon Seller Central Collaboration, Project Management, Intranets: Monday.com, GSuite/Gmail, Trello, Asana, Basecamp, Zoho, ClickUp File Storage: Google Drive, OneDrive ⭐️ I am an Expert in the following skill sets ⭐️ ✅ Amazon Web Services (AWS) ✅ Microsoft Azure ✅ Google Cloud Platform (GCP) ✅ CloudFormation ✅ CloudFront ✅ CloudTrail ✅ CloudWatch ✅ Cloud Infrastructure ✅ Cloud Logistics ✅ CircleCI ✅ DevOps ✅ BIND DNS✅ DNS ✅ Docker ✅ EC2 ✅ EFS ✅ EBS ✅ EKS ✅ Elastic Load Balancer (ELB) ✅ ElastiCache ✅ Migration and Automation ✅ Microsoft Azure, AWS, GCP IaaS and PaaS. ✅ Hybrid Azure, AWS, GCP ✅ RDS ✅ Route 53 ✅ S3 ✅ GraphQL ✅ Jenkins ✅ CodePipelines ✅ CI/CD ✅ Terraform ✅ Apache ✅ Nginx ✅ New Relic ✅ Glacier ✅ SQS ✅ SWF ✅ SNS ✅ VPC ✅ IAM ✅ Linux ✅ CentOS ✅ Debian ✅ Redhat ✅ Ubuntu✅ UNIX ✅ Windows Desktop ✅ Windows Server ✅ Active Directory ✅ ReactJS ✅ MySQL ✅ MariaDB ✅ PostgreSQL ✅ Python ✅ PHP ✅ Microsoft SQL ✅ Heroku ✅ Wordpress ✅ Selenium ✅ GitHub ✅ Snowflake ✅ Laravel✅ RedHat ✅ Salesforce ✅ Plex

Interactive Voice Response
IVR Software
Airtable
Heroku
ETL
ETL Pipeline
Data Warehousing & ETL Software
WebRTC
Automation
BigCommerce
Third-Party Integration
API Development
WordPress Plugin
PHP
Microservice
Django
Python
$60 hourly
- 4.7/5
- (6 jobs)
I'm a professional and experienced voice-over artist who can adapt to your needs depending on the style and mood you're creating. I have a mature and calm tone that will suit your needs perfectly. Having a deep, clear voice has helped me a lot in impressing people. My voice has been described as authoritative and trustworthy, making it perfect for corporate, marketing, and educational projects. Let me bring your script to life with my professional voice-over services. I have used this talent to record for government agencies and commercial projects. I am willing to extend my talent to the industry. Can work under strict deadlines.

Interactive Voice Response
Middle-Aged Adult
Film Dubbing
Voice Acting
Male Voice
Deep Tone
Hindi to English Translation
IVR Software
Audio Post Production
Voice-Over Recording
Voice-Over
English to Hindi Translation
Hindi
Male
Dub
$40 hourly
- 5.0/5
- (4 jobs)
🔹 Salesforce Admin Expert | ENSTINE BOT| Salesforce Voice Specialist | Service Cloud | AWS Solution Architect | Tableau CRM | Tableau Desktop & Prep Expert 🔹 Certified Salesforce Administrator | Salesforce Associate | Service Cloud Consultant | TCRM Consultant | AWS Solution Architect & Cloud Practitioner ✅ 100% JOB SUCCESS | ✅ NEW TOP SKILLED FREELANCER Are you looking for a highly skilled and experienced Salesforce professional who can take your business to the next level? Look no further! I am here to help you succeed. 🎯 Salesforce Expertise: As a certified Salesforce admin with 7 years of experience, I possess a deep understanding of the Salesforce platform and its capabilities. I specialize in 'Salesforce Voice implementation' and integration, ensuring seamless communication within your organization and with your customers. 🌟 Service Cloud Specialist: I have a strong background in Service Cloud implementation, customization, and optimization. I can help you streamline your customer service processes, set up efficient case management systems, and enhance your overall customer experience. ☁️ AWS Solution Architect: As an AWS Certified Solution Architect, I can design and implement scalable and secure cloud solutions for your business. Whether you need assistance with infrastructure setup, migration, or ongoing management, I've got you covered. LEX and Amazon Connect are my specialty. 📊 Tableau CRM and Tableau Desktop & Prep Expert: I have extensive experience in Tableau CRM (formerly Einstein Analytics) and Tableau Desktop & Prep. I can help you leverage these powerful data visualization tools to gain valuable insights, create dynamic dashboards, and make data-driven decisions. 📅 Appointment Scheduling in Salesforce: With my expertise in Salesforce, I can help you implement and customize appointment scheduling solutions. Whether you need to manage service appointments, field visits, or client meetings, I can configure Salesforce to automate and optimize your scheduling processes. 🌟 What sets me apart: ✓ Proven track record of delivering high-quality solutions on time and within budget. ✓ Strong problem-solving and analytical skills to tackle complex business challenges. ✓ Excellent communication skills and a client-focused approach. ✓ Dedicated to providing exceptional service and achieving customer satisfaction. 🔑 Let's discuss how I can add value to your business. Contact me now to get started!

Interactive Voice Response
Data Migration
Service Cloud Administration
IVR Software
Salesforce CRM
Salesforce Service Cloud
Analytics Dashboard
Salesforce Wave Analytics
Call Center Software
Amazon DynamoDB
Data Analytics & Visualization Software
API Integration
Microsoft Excel
SQL
Tableau
$5 hourly
- 4.9/5
- (12 jobs)
Fresher in field of voice over. Fashion designer and MBA by education and profession. Fluent in English and Hindi

Interactive Voice Response
Middle-Aged Adult
Audio Recording
General Transcription
English to Hindi Translation
Proofreading
Voice Recording
Voice-Over
Microsoft Word
Hindi
Voicent Communications Appointment Reminder
English
Translation
Voice Acting
IVR Software
Voice-Over Recording
$12 hourly
- 5.0/5
- (1 job)
⦁ Around 11+ years of experience in different phases of Software Testing Life Cycle like Requirement Analysis, Test Design, Build deployment, Test Execution, Defect Management, and Coordination with cross functional team and Client Interaction. ⦁ Experienced in complete System Testing including Functional Testing, Regression Testing and Retesting. ⦁ Good experience in US Healthcare domain. ⦁ Experienced in IVR calls testing using manual and Cyara Automation Tool. ⦁ Experienced in DB Testing. ⦁ Good experience in Agile and waterfall methodologies. ⦁ Experienced in calculating the Sprint capacity and Assigning tasks based on the team capabilities. ⦁ Experienced in Weekly Status Reports (WSR) preparation to Higher Management. ⦁ Experienced in Business rules testing using FICO Blaze Advisor ⦁ Experienced in API/Webservices testing. ⦁ Experienced in Test Plan preparation. ⦁ Experienced in BRE Rules testing. ⦁ Knowledge in Selenium Automation Tool. ⦁ Experienced in Mobile apps testing. ⦁ Handling a team of size 13 members. ⦁ Experienced in Identity Management (Biometric devices) related applications.

Interactive Voice Response
User Identity Management
Manual Testing
IVR Software
Quality Assurance
Database Testing
API Testing
Functional Testing
$25 hourly
- 4.7/5
- (0 jobs)
I am an experienced VoIP expert building VoIP web application, VICIdial themes, Programatic Voice Solution using FreeSwitch, Asterisk and WebRTC. I have good command on developing custom made Call Center Solution, PBX as per clients expectation. I have a great knowledge of VICIdial open source platform, FusionPBX, FreePBX and many more. You can consider me expert when it comes to VoIP programatic services and solutions. Illustrating below are my Gigs : FreeSwitch based new or existing development. (Custom or Open source) Asterisk based new or existing development. (Custom or Open source) VICIdial readymade Themes, Installation, Customisation, SVN Upgrade etc. FreePBX & FusionPBX Installation, Customisation and Integration. WebRTC based Application Development and Integration. Sip Softphone for Android and iOS. Call Center Custom Development on FreeSwitch and Asterisk. I am native english speaker and a professional developer who take the work very seriously considering my reputation in front of my clients and delivering values and quality. Please don't hesitate to say "Hello"

Interactive Voice Response
Phone Communication
Lua
IVR Software
PBX
FreePBX
Softswitch
OpenSIPS
VoIP Software
VoIP PBX
Call Center Software
WebRTC
Asterisk
VICIDIAL
FreeSWITCH
VoIP
$45 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Technology Leader with 13 years of experience in digital transformation, engineering innovation, and delivering large-scale enterprise solutions. Proven expertise in building and scaling AI-driven platforms, including a generative AI-based SaaS platform serving millions of daily users for 20+ internal and external customers and a CPaaS platform adopted by 5+ major clients. * Solutions Architect & Technical Leadership: Leading technical solutions across 130+ members across multiple teams, with direct leadership of a 12-member Java backend team responsible for developing core backend services for all products and solutions. * Digital Transformation Advisor: Guided organizations through strategic digital roadmaps, improving operational efficiency and enabling growth strategies across various industries. * Innovative Product Development: Led the creation and delivery of next-generation products across

Interactive Voice Response
Elasticsearch
MongoDB
Apache Kafka
Google Cloud Platform
Microsoft Azure
DevOps
Enterprise Architecture
AI Agent Development
IVR Software
SaaS
Solution Architecture
Artificial Intelligence
Digital Transformation
Architecture
Architectural Design
$30 hourly
- 5.0/5
- (2 jobs)
Greetings! I'm Manoj, a veteran professional with an impressive two-decade journey in the ever-evolving landscapes of graphic design, website development, and advanced server technologies. My expansive skill set encompasses everything from bulk emailing, SMTP servers, PBX servers, SIP Trunking, IVR Broadcasting, and Robo calling servers to bulk SMS, Amazon AWS, Amazon SES, MailWizz, Postal, PMTA, building web hosting servers, CPanel, WHM, and comprehensive security research. 🖌️ Graphic Designing & Web Development Wizardry With a keen eye for aesthetics and a knack for innovative design, I've seamlessly translated ideas into captivating graphics and user-centric websites. The digital canvas is my playground, where I've mastered the art of creating engaging visual experiences. (eg. logo, brochures, website, corporate identity etc.) 📧 Email Marketing & Server Sorcery Elevating your brand through effective communication is my forte. I specialize in crafting and executing targeted email marketing campaigns, utilizing tools like Amazon AWS, Amazon SES, MailWizz, and Postal. My expertise extends to server administration, ensuring that your digital infrastructure is not only powerful but secure. 🚀 Tech Trailblazer Pioneering in SIP Trunking, IVR Broadcasting, Robo calling servers, and bulk SMS, I deliver comprehensive solutions tailored to your unique needs. My proficiency extends to the intricacies of PMTA, providing a robust foundation for successful email campaigns. ☁️ Cloud Connoisseur Navigating the vast expanse of Amazon AWS, I harness the power of cloud computing to create scalable and efficient solutions. The cloud is not just a platform; it's a canvas for innovation. 🛠️ Web Hosting Virtuoso From the blueprint to the server room, I specialize in building and securing web hosting servers. CPanel and WHM are my trusted allies in providing clients with a reliable and secure online presence. 🔐 Never-Give-Up Attitude My biggest strength lies in my unwavering commitment to projects. No matter the challenge, I persevere until your vision becomes a digital reality. Challenges are not roadblocks but stepping stones to success. 🕵️‍♂️ Research Maven A tenacious researcher at heart, I delve deep into the latest trends and technologies. Staying ahead of the curve ensures that your projects are not just current but visionary. Why Choose Me? Two Decades of Excellence: A rich history of successful projects and satisfied clients. Innovative Solutions: Creativity is my compass; innovation is my map. Relentless Commitment: I don't just start projects; I see them through to fruition. Research-Driven Approach: Staying ahead in a rapidly evolving tech landscape. Embark on a digital journey with a seasoned professional who turns challenges into triumphs. Let's make your project a masterpiece—contact me, and let's start creating! Feel free to customize this bio further to better align with your personal style and specific achievements. Best of luck on Upwork!

Interactive Voice Response
PSD to WordPress
Automated Call Distribution
Call Center Software
IVR Software
Email Design
Email Campaign Setup
Postfix SMTP Server
Email Marketing
Web Development
WordPress
CorelDRAW
Presentation Design
T-Shirt Design
Logo Design
Adobe Photoshop
Adobe Illustrator
$10 hourly
- 5.0/5
- (57 jobs)
Hi, I am Prianka N from Bangalore, India. I have been working as a freelancer at Upwork 9 years . I have successfully completed several Voice Over, Translation, Transcription, Proofreading, Content Writing, Site Management and PPT projects in English, Hindi, Kannada and Konkani languages during this tenure, I also have 8+ years of experience in teaching several IT professionals and students in reputed institutions My skills include: *Voice Over (Kannada, Konkani, Hindi& English) for meditation, documentaries, advertisements , applications ,IVR, presentations etc * Script and Dialect translation & transcription(Kannada, Konkani, Hindi& English) *Content writing (Technical writing, School content, Health Beauty, Commercial Ads, Marketing and business content etc) *Proofreading (Kannada, Konkani, Hindi& English) Working on we contents and updating them using WordPress. My qualifications: I am a BCA graduate from Bangalore (India), with Diploma in Computer Hardware and Networking and a Certified MCSE Professional( Microsoft Certified System Engineer) . My technical skills include: *Computer Hardware and Networking ( I am a Microsoft Certificate Professional) * MS office 2013 * WordPress * Data management on Excel and Google Docs. * MS PowerPoint for creating presentations * Adobe Photoshop for Business packages * Sound editing etc My previous project with clients like KFC ,Tacobell ,Sunsilk,Simplilearn, Bayer Nunhams ,ABP news ,Zero point Zero Production, National Geographic Channel etc

Interactive Voice Response
Ghostwriting
Microsoft Excel
Voicent Communications Appointment Reminder
Data Entry
Voice Acting
Content Writing
Travel & Hospitality
Search Engine Optimization
Data Analysis
Microsoft Office
IVR Software
Microsoft PowerPoint
Voice-Over
Narration
Translation
$50 hourly
- 0.0/5
- (0 jobs)
With 5 years of extensive experience in software testing, I have honed my skills in various testing methodologies including functional, non-functional, regression, and end-to-end testing. My expertise includes IVR testing, Amazon Connect testing, and contact center testing. I am adept at writing comprehensive test cases and ensuring the delivery of high-quality software solutions.

Interactive Voice Response
Test Case Design
Testing
IVR Software
End-to-End Testing
Regression Testing
Functional Testing
QA Testing
$12 hourly
- 5.0/5
- (2 jobs)
I am eager to be hired by you today to work on your .NET jobs. I have a strong experience in .NET, C# Programming and HTML as I have been working in these areas for the past few years. Throughout my career I have also worked as a Software Architecture Developer and as a Website Design Freelancer. I have the ability to work as a cross team or as a team. Kindly consider my portfolio for your project.

Interactive Voice Response
API
Android
IVR Software
Call Center Software
SMS
IT Support
CRM Software
.NET Core
ASP.NET Web API
SQL
C#
HTML
API Integration
CSS
ASP.NET
$25 hourly
- 0.0/5
- (1 job)
I am a freelance voiceover artist with proficiency in Tamil and English and present since 2006 and have worked with top telecom companies for their IVRs. My vocal attributes are Corporate educated voice, Narrative/Academic, sophisticated and great for kids;

Interactive Voice Response
Education
Book
IVR Software
Education Presentation
Audiobook
$17 hourly
- 0.0/5
- (0 jobs)
PROFILE Results-oriented Software Engineer with Contact Center enterprise experience , Web site design and layout and in all stages of design, coding, and testing of Web applications, and in the formation, planning, and implementation of Web development. CAREER OBJECTIVE To obtain a position as a Software Engineer in a fast-paced, cutting edge environment that promotes teamwork and integrity and that fosters personal and professional development. SOFTWARE DEVELOPMENT SUMMARY * Over 5.5 years of Software development experience , Genesys Cloud end to end implementation. * 2.5 years of experience in Mifos, An Open Source Banking Application from Apache Foundation, UCCE IVR application development and implementation. * Java, Spring Boot, AngularJs Full Stack development in Apache Fineract product. * 10 Months exprience in Canvas (Leaning Management Open Source ) in Ruby, Ruby on Rails platform. * Experience in ASP.NET with MS SQL SERVER 2008 * Git * HTML, CSS and JavaScript , Genesys cloud CX, Cisco UCCE, Call Studio, ICM Scripting, Twilio Studio, Flex.

Interactive Voice Response
Twilio
IVR Software
MySQL Programming
PostgreSQL
Docker
Java
MySQL
AngularJS
Spring Framework
Spring Boot
$20 hourly
- 0.0/5
- (0 jobs)
HETMET INTERNATIONAL Simplified Creativity | Elevate Your Project with a Decade of IT Excellence! Greetings from HETMET International ! At HETMET International, we don't just provide IT solutions; we create digital masterpieces! With over a decade of unwavering commitment to the IT industry, we bring a wealth of experience and expertise that has shaped us into a versatile professional team. We've successfully delivered numerous projects across various industries. Mainly in .NET, Python, Databricks, Testing, Web Applications, Website development/customization, content, AI, & more. Why Choose HETMET International? ✨ A Decade of IT Mastery: With over 10 years in the IT industry, I've donned various hats, including development and testing roles. This extensive experience equips me with a holistic understanding of the technology landscape, ensuring that your project is in safe hands. 🌐 Global Perspective: Our international exposure allows us to incorporate the latest global trends and best practices into your projects, guaranteeing cutting-edge solutions that stand out in the digital realm. 💡 Innovation Is Our Mantra: At HETMET International, innovation isn't just a buzzword; it's our way of life. We constantly push the boundaries, exploring creative avenues to bring fresh perspectives to your projects. 💪 Client-Centric Approach: Your success is our success! We take pride in our unwavering commitment to meeting your unique needs, delivering top-notch solutions that exceed your expectations. 🌟 Our Services: Whether you require software development, rigorous testing, or expert consultation, HETMET International is your one-stop destination for all things IT-related. We turn your ideas into reality and ensure they shine brighter than the competition. Have an IT requirement ? Join hands with us, and let's embark on a journey to transform your digital dreams into reality. Together, we'll create a digital legacy that leaves an indelible mark in the IT landscape! 📞 Contact Us: Ready to discuss your project or have any questions? Feel free to reach out here on UpWork or on our mail hetmetinternational@gmail.com. Let's make IT magic happen! Thank you for considering HETMET International as your trusted IT partner. Your success is our mission!

Interactive Voice Response
Beautiful Soup
Scrapy
Selenium
TypeScript
IVR Software
Twilio
Full-Stack Development
Artificial Intelligence
AI Agent Development
PySpark
Python
Angular
.NET Framework
QA Testing
Databricks Platform
$15 hourly
- 0.0/5
- (0 jobs)
• 1.5 years of expertise in the Genesys Cloud platform, particularly in designing and architecting voice, messaging, Email and bot flows • 1.5 years of professional experience in Chatbots with sound knowledge of Google dialog flow ES and Genesys Cloud • 5+ years of experience in preparing and executing automated test scripts for IVR Testing, regression testing, End to End Testing, User acceptance testing and Contact center solution • Experience in both Manual IVR and Automation Testing using CYARA, SOAP-UI • Involved in Routing testing with direct live production agents • Proficient with CYARA, GENESYS, Verint application, Avaya one X, GENESYS Workspace desktop Edition, Defect Tracking Tools (Clear Quest, RTC and JIRA) • Having Good knowledge on ‘CYARA' and ‘UiPath’ automation tools • Excellent knowledge on GENESYS Configuration tools like GA, GAX, GRAT and CME • SME in Multichannel testing like CHAT, CALLBACK, OUTBOUND DIALER, E- MAIL, SMS DEFLECTION, Visual IVR • Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle, Healthcare and contact center capabilities • Having Good knowledge on Perfecto (Mobile simulation tool) • Leading the automation team from offshore for IVR SIT, ETE and regression testing using CYARA • Expert in monitoring the CTI string and routing parameters like Virtual Queue, Skill, ANI, Agent ID using the GENESYS support phone tool • Having good knowledge in testing web services through SOAP-UI interface for IVR integration • Good at planning and designing the IVR and Telephony call flows using Microsoft Visio and VUI document • Excellence in requirement gathering, LOE estimation, Defect tracking, task allocation and project closure procedures. • Strong communication skills with an ability to grasp new things quickly. • Good time management abilities, Flexible Resource & good team Player.

Interactive Voice Response
Testing
Email
Chatbot Development
IVR Software
Chatbot Flow Design
$7 hourly
- 0.0/5
- (0 jobs)
I'm a Software Test Engineer with proven skills in interfacing with global clients to understand their requirements, collating functional requirements, suggesting the most viable solutions and cultivating long term client relationships and I can efficiently manage multiple projects, set priorities and maintain schedules. Expertise in liaising with various stakeholders during the course of problem diagnoses, requirements gathering, detailed level design, testing (regression & manual) and implementation. Key focus on steering the successful roll-out of projects by defining scope, analyzing requirements, prioritizing tasks, identifying dependencies and evaluating risks & issues as per pre-set budgets across different domains. Working on Different automation frameworks like TestNG, BDD cucumber, Data Driven and Key word driven.

Interactive Voice Response
REST API
API Testing
IVR Software
Functional Testing
Azure DevOps
Test Automation Framework
Selenium
Web Application
Scrum
Product Management
Beta Testing
Product Backlog
Alpha Testing
Quality Assurance
Software QA
$15 hourly
- 0.0/5
- (1 job)
With more than 8 years of experience in voice over industry and an extensive experience of voice over in Hindi, English ( Indian accent) and Punjabi for Voice mails, E-learning, documentaries, You tube videos,Radio Spots, Narration, IVR's etc I have a recording set up of my own with latest hardware, acoustic ie soundproof surroundings and condenser mics. So I assure you that you will be getting the best quality audio files in just any format you require. I also have a set up for dubbing so I can deliver videos dubbed in Indian English, Hindi and Punjabi as a ready deliverable output. I can translate your files in Hindi and Punjabi and vice a versa

Interactive Voice Response
Translation
IVR Software
TV Broadcasting
Radio Broadcasting
Voice-Over
YouTube Development
Voice Acting
Film Dubbing
Elearning
$60 hourly
- 0.0/5
- (0 jobs)
Professional Voiceover Artist - Ben 🎙️ Welcome to my World of Voice! Are you searching for a captivating and versatile voice to bring life to your project? Look no further! I'm Ben, a dedicated voiceover talent with a passion for delivering exceptional audio experiences. 🔹 Why Choose Me? With a rich, resonant voice that's both authoritative and friendly, I have the ability to infuse your script with emotion, enthusiasm, and authenticity. Whether it's a narration, commercial, explainer video, character voice, or anything in between, I can tailor my voice to suit your project's unique requirements. 🔹 Experience and Expertise Backed by years of experience in the industry, I've lent my voice to a wide range of projects, from commercials for international brands to eLearning modules for startups. I'm well-versed in adapting my tone and style to match the intended audience, ensuring that your message is delivered with impact. 🔹 Client Satisfaction is Paramount My goal is to bring your vision to life through the power of voice. I pride myself on my commitment to delivering high-quality recordings promptly and professionally. Clear communication is essential to me, and I'm dedicated to working closely with you to ensure your project's success. 🔹 Services Offered ✅ Commercial and Advertisements ✅ Narrations and Documentaries ✅ Explainer and Whiteboard Videos ✅ Phone Systems and IVR ✅ Trailers & Promos ✅ and more! Let's collaborate to create an audio masterpiece that resonates with your audience. Get in touch today to discuss your project goals and how my voice can bring them to life. Thank you for considering me as your voiceover artist. I'm excited to be a part of your project's success journey!

Interactive Voice Response
Content Writing
TV Advertising
Commercial Style
Storytelling
IVR Software
Documentary
Movie Trailer
Male Voice
Voice-Over
Audio Editing
Voice-Over Recording
Elearning
Narration
Voice Acting
Adobe Audition
$10 hourly
- 0.0/5
- (1 job)
I am from Mumbai, and is from where I did my schooling and college degree from. I have experience in voice over for YOUTUBE videos and other social platform. I have knowledge about the requirement expected and the execution of the same. I guarantee accurate and clear voice over, professional attitude and deadline commitment. Feel free to contact me.

Interactive Voice Response
Male Voice
Voice of the Customer
IVR Software
American English Accent
Voice Acting
Voice-Over
Voice-Over Recording
British English Accent
English
$15 hourly
- 0.0/5
- (0 jobs)
We specialize in marketing services like Graphics Design, Digital Marketing, Website Design, and Promotional Marketing to help grow your brand!

Interactive Voice Response
Graphic Design
Promotion
IVR Software
Call Center Management
VoIP
Call Center Software
Website
Digital Marketing
Logo Design
Branding
$30 hourly
- 0.0/5
- (0 jobs)
🏆Experienced VoIP Engineer🏆 🥇I am dedicated to transforming your communication experience into something extraordinary. 🚀With extensive 📚knowledge in the implementation and 💁‍♂️support of 📞VoIP📞 systems, I specialize in platforms such as RingCentral, Zoom Phone/CC, Avaya, Goto Connect, and Vonage. ⚡I firmly believe that true expertise should always come with a personal touch. 🔥Here’s what you can expect when collaborating with me🔥 ________________________________________ Extensive VoIP Expertise I am not just certified. I am passionate about delivering effective VoIP solutions. My credentials include certifications in RingCentral, Avaya, Zoom, and Vonage, equipping me with a deep understanding of the complexities of these platforms. Timely and Efficient Solutions I recognize that in the world of business, every moment is invaluable. You can count on me for quick responses and effective solutions tailored to your needs. Diverse Clientele I have had the privilege of serving a wide array of clients, from small startups to large enterprises across multiple industries, including legal firms, educational institutions, fitness organizations, and financial services. ________________________________________ Key Competencies in VoIP Platforms: My expertise encompasses a variety of tasks and functionalities, including: • Call Management: o Call queues / Auto Attendants (IVR) o Call Forwarding / Call Routing o Voicemail Configuration / Custom Answering Rules • User Administration: o Porting / User Setup / Limited Extension Management o Shared Line Configuration / Hot Desking • Integration and Automation: o SMS Automation (new upgrade) o Desk Phone Provisioning / Analog Line Integration with RingCentral VoIP (ATA Configuration) • Billing and Reporting: o Extensive billing knowledge o Call Logging Expertise / Audit Trail Management • Customization and Configuration: o Announcement / Audio Greetings (Voice Over) o Call Recording / Holiday Configuration ________________________________________ Let's Connect: I am here to partner with you in enhancing your communication systems. Please feel free to reach out to me on Upwork to start a conversation. I look forward to understanding your unique needs and collaboratively finding the ideal solutions for your organization. ________________________________________ Professional Skills: • Call Center Management • VoIP PBX Administration • System Configuration and Administration • Telecommunications Engineering • IVR Software Implementation • VoIP Support and Troubleshooting • Technical Support and System Integration

Interactive Voice Response
ElevenLabs
RingCentral Glip
3CX
ChatGPT API Integration
IVR Software
ZoiPer
FreeSWITCH
VICIDIAL
FreePBX
Twilio
Asterisk
VoIP Administration
VoIP Software
VoIP PBX
VoIP
$25 hourly
- 3.7/5
- (21 jobs)
I deliver "High Availability" softwares. Over 10+ years of experience I've been working with complex data driven applications development. During this period I have completed projects individually as well as collaborated with the various global teams over 100+ international projects. Client approach me for their custom software development needs for Web & Mobile apps development. Expertise with third party API integration & API development, Web Services, Web APIs development. Technologies: C#, .NET MVC, Entity Framework, ASP .NET Core, Salesforce (Apex), Angular, React, React Native, NodeJS. Database Expertise: MSSQL, MYSQL, PostgreSQL, MongoDB. Others: AWS, Microsoft Azure, Kubernates, Docker/Container, High Availability (HA), Blockchain, DApps, BIGChain DB, PSTN, Big Data. Master in following work process: Agile scrum development process, DevOps process. Focused on providing professional eye catching design services using advance Mobile responsive development frameworks and libraries. Get in touch & we'd love to know about your project needs.

Interactive Voice Response
React Native
IVR Software
PostgreSQL Programming
API Development
React
Twilio API
AngularJS
ASP.NET Core
C#
ASP.NET MVC
$6 hourly
- 0.0/5
- (0 jobs)
I am a seasoned Python Developer with a strong focus on backend development and scripting, complemented by extensive experience in utilizing advanced technologies like LangChain and OpenAI. My expertise in Django and Django REST Framework (DRF) enables me to build robust, scalable web applications and APIs tailored to meet diverse business needs. Key highlights of my skillset include: Backend Development: Proficient in creating secure, efficient, and maintainable server-side solutions using Python, Django, and DRF. API Integration & Development: Expertise in designing and integrating RESTful APIs to ensure seamless communication between services. Cloud Expertise: Skilled in leveraging AWS Cloud Services to deploy and manage scalable applications. Web Development: Proficient in HTML, CSS3, PHP, jQuery, and WordPress for building dynamic and user-friendly websites for small to medium-sized businesses. Debugging Mastery: Adept at troubleshooting and resolving complex issues to ensure flawless application performance. SEO Optimization: Experienced in optimizing websites for better search engine rankings and user engagement. I take pride in my ability to manage projects end-to-end, from conceptualization to deployment, while maintaining transparent and consistent communication. Whether you need backend expertise, API integration, or full-stack solutions, I am here to turn your vision into a reality efficiently and effectively. Let’s collaborate to create innovative, impactful solutions tailored to your business goals.

Interactive Voice Response
FastAPI
NumPy
Python Script
Django
IVR Software
LLM Prompt
Generative AI Prompt
Back-End Development
JavaScript
OpenAI API
LangChain
Python
Web Development
$16 hourly
- 0.0/5
- (0 jobs)
TECHNICAL SKIILS * CRM Technologies : Oracle - CRM/CX : Siebel(8.1.1.11) , Salesforce * Contact Center Technologies : Talkdesk, SAP BCM * Databases : Microsoft SQL Server, Oracle * Operating System: Windows * Languages : SQL, My SQL, Batch Scripting, VB script, Java * Reporting Tool : Microsoft Report Builder * Defect Handling tools : Jira , Cherwell ABOUT ME * 5.3years of professional experience in IT * Over 3.5 years of professional experience in Siebel CRM * Over 3.2 years of professional experience in Salesforce * Over 5.1 years of professional experience in Talkdesk/ SAP BCM * Good understanding of Business Requirement Documents * Experienced in a fast-paced Agile Development Environment * Designed solutions to streamline the application performance issues * Reviewed Quality processes and environment availability for sprint deliverables.

Interactive Voice Response
LivePerson
SQL
Java
System Administration
Windows Administration
IVR Software
Talkdesk
$8 hourly
- 0.0/5
- (0 jobs)
- **Management Information Systems (MIS):** - Designed and implemented comprehensive MIS to streamline data collection, processing, and reporting, ensuring accuracy and timely delivery of critical business insights. - Analyzed large datasets to identify trends, patterns, and opportunities for process improvement within the call center operations. - Generated detailed reports and dashboards to support decision-making and strategic planning for senior management. - **Call Center Operations:** - Managed day-to-day operations of the call center, overseeing a team of customer service representatives to ensure high levels of customer satisfaction and operational efficiency. - Developed and implemented standard operating procedures (SOPs) to enhance service delivery and minimize response times. - Monitored call center performance metrics, such as average handling time (AHT), first call resolution (FCR), and customer satisfaction scores (CSAT), to identify areas for improvement and drive continuous enhancement of service quality. - Conducted regular training sessions and workshops to upskill the call center team, fostering a culture of continuous learning and professional development. **Achievements:** - Successfully reduced average handling time (AHT) by 25% through process optimization and targeted training initiatives. - Implemented an advanced MIS reporting system that increased data accuracy by 30% and reduced reporting turnaround time by 50%. **Skills:** - MIS Design & Implementation - Data Analysis & Reporting - Call Center Management - Process Optimization - Performance Metrics Monitoring - Team Leadership & Training

Interactive Voice Response
IVR Software
Phone Communication
Python Script
Excel Formula
Call Center Management
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