Over the past decade, I have worked in a handful of industries; each has taught me invaluable experience and skills.
I am currently working in the capacity of Project Management Senior Analyst in the Global Delivery department at Fidelity National Information Information Services - an IT Services and IT Consultancy Incorporation offering industry-leading financial services and products. I am working with cross-functional experts and leaders in the industry. I work towards improving the company processes, client experience, and banking experience for the end user.
I am an IIFT graduate with proven experience in Project Management, Operations Management, and Community Management. My other skills are (but are not limited to):
Account Management, People Person, Attention to detail, Capacity Planning, Inventory Management, Delivery Scheduling, Gap Analysis, Budgeting, Resource Planning, Workforce Management, Change Management, Reporting, Stakeholder Management, Time Tracking
Project Management Office
Project Management
Microsoft Project
Smartsheet
Scrum
Project Accounting
Project Analysis
Project Budget
Project Delivery
Project Finance
Project Management Professional
Program Management
Business Operations
Business Process Management
Team Management
Jahesh L.
Lucknow, India
$30/hr
5.0
2 jobs
Experienced Project Manager / Chief Operating Officer / VA working in CET/EST timezone.
With 3.5 years of hands-on expertise in project management and client support leadership.
Consistently achieved high customer satisfaction rankings. Committed to continuous improvement. Highly organized, innovative, beats deadlines and exceeds company goals. Attentive to details and follow-up, with superior written and verbal communication skills.
Expert in...
๐ด Project Management (3.5 Years)
โ Leading general projects end-to-end
โ Defining scope, goals & deliverables
โ Building timelines & milestone trackers
โ Identifying risks & implementing solutions
โ Cross-team collaboration & coordination
โ Maintaining accurate project documentation
๐ด Client Support & Relationship Management (3.5 Years)
โ Chief-level client support oversight
โ Building long-term client relationships
โ Resolving escalated issues professionally
โ Developing support processes & best practices
โ Monitoring satisfaction & driving improvement
โ Multi-channel client communication
๐ด Calendar Management:
โ Scheduling appointments & meetings
โ Setting reminders for deadlines
โ Coordinating across time zones
โ Regular calendar updates & maintenance
๐ด Email Management:
โ Sorting & prioritizing emails
โ Responding to routine inquiries
โ Drafting & sending emails
โ Filtering & organizing inbox
๐ด Travel Planning:
โ Booking flights, hotels & transport
โ Creating detailed itineraries
โ Researching & comparing travel costs
๐ด Document Preparation:
โ Creating & editing docs, spreadsheets & presentations
โ Formatting & proofreading for consistency
๐ด Data Entry:
โ Entering & updating database information
โ Organizing data for easy retrieval
๐ด Social Media Management:
โ Scheduling posts across platforms
โ Monitoring & engaging with audience
โ Creating & curating content
๐ด Basic Graphic Design:
โ Creating simple graphics & visuals
โ Editing images for various materials
๐ด Bookkeeping & Invoicing:
โ Managing invoices & tracking payments
โ Recording & organizing expenses
๐ด Research Assistance:
โ Conducting targeted online research
โ Compiling data for reports
๐ด Meeting Coordination:
โ Setting up virtual meetings & calls
โ Distributing agendas & documents
๐ด Note-Taking:
โ Recording & distributing meeting minutes
๐ด Tech Support:
โ Software troubleshooting & assistance
๐ด Confidentiality & Security:
โ Protecting sensitive client information
And much more!
Project Management
Virtual Assistance
Administrative Support
Customer Support
Graphic Design
Email Communication
Google Workspace Administration
Google Workspace
Content Management
Project Management Support
End User Technical Support
Online Chat Support
Anirban S.
Kolka, India
$40/hr
4.8
37 jobs
โญ 13+ Years of Experience | Fortune 500 + Startups + SMEs
๐ผ Project Delivery | Business Analysis | Agile Transformation | Workflow Optimization
โVery structured and fastโhelped us fix our issue quickly with proper management style. Clear communication and quick turnaround. Easy to work with.โ
Iโm an experienced Project Manager, Scrum Master, Business Analyst, and Agile Consultant helping businesses turn unclear requirements, delayed projects, and inefficient workflows into structured, measurable, and predictable delivery.
My experience spans PwC, British Telecom, Tata Consultancy Services, startups, SMEs, and globally distributed teams.
๐ฏ What I Can Help With
โ๏ธ Project Management & Technical Project Management
โ๏ธ Agile Project Management & Scrum
โ๏ธ Project Scheduling, Project Plans & Project Delivery
โ๏ธ Business Analysis & Requirements Gathering
โ๏ธ User Stories & Acceptance Criteria
โ๏ธ Sprint Planning & Backlog Management
โ๏ธ RAID, Risk & Dependency Management
โ๏ธ Stakeholder Management & Executive Reporting
โ๏ธ Task Coordination & Cross-functional Delivery
โ๏ธ Process Improvement & Project Workflows
โ๏ธ QA / UAT & Release Coordination
โ๏ธ Agile Coaching & Continuous Improvement
๐ ๏ธ Tools
Jira | ClickUp | Asana | Trello | Atlassian Confluence | MS Project | Azure DevOps | Monday | Notion
I can set up or optimize workflows, boards, backlogs, dashboards, statuses, priorities, milestones, dependencies, and reporting systems around how your team actually works.
๐ค AI-Enabled Delivery
I use ChatGPT, Claude, Gemini, Copilot, Cursor, and Codex to accelerate:
โ๏ธ Requirements analysis
โ๏ธ Project planning
โ๏ธ Documentation
โ๏ธ User stories & acceptance criteria
โ๏ธ QA scenarios
โ๏ธ Risk analysis
โ๏ธ Reporting & meeting summaries
โ๏ธ Workflow improvement
โก Need Something Fixed Quickly?
If your project has unclear ownership, poor tracking, weak requirements, backlog issues, missed deadlines, or limited stakeholder visibility, I can quickly assess the situation and create a practical improvement plan.
For smaller Jira, ClickUp, workflow, project planning, or Business Analysis assignments, I can usually provide an initial structure within 24โ48 hours.
๐ Why Work With Me?
โ 13+ years of technology & project delivery experience
โ Fortune 500 + startup/SME exposure
โ Project Management + Business Analysis + Agile expertise
โ Strong technical and business communication
โ Comfortable with executives and engineering teams
โ Experience with distributed global teams
โ Clear ownership, documentation, and follow-through
โ Immediate availability
๐ฉ Available for Project Manager, Technical Project Manager, Scrum Master, Delivery Manager, Business Analyst, Agile Consultant, Jira/ClickUp Consulting, and long-term delivery engagements.
If your project needs better structure, clearer requirements, stronger Agile execution, or more predictable delivery, send me a message and letโs discuss it.
Project Management
Jira
Agile Project Management
Scrum
Project Scheduling
ClickUp
Asana
Project Workflows
Kanban Methodology
Sprint Planning
Atlassian Confluence
Trello
Project Delivery
Stakeholder Management
Risk Management
Technical Project Management
Task Coordination
Process Improvement
Business Analysis
Project Plans
Udit G.
Yamuna Nagar, India
$20/hr
4.4
79 jobs
โUdit has been of great help when we needed additional capacity in our agile team. He did an excellent job managing daily dev tasks and handling JIRA administration.โ
โIt was a beautiful collaboration. Udit is efficient, responsible, and proactive. He communicates well, delivers on time, and even tests quality independently. I highly recommend working with him.โ โ Riccardo Fedeli, CEO, OFarm
โOne of the best finds on Upwork! Highly recommended.โ โ Pouya Nafisi, CEO, Omnicom
Why hire me?
I bring deep experience across project, product, and QA management, making me the go-to person when you need someone who can plan, lead, troubleshoot, and execute with minimal oversight. Iโve managed cross-functional teams, multiple projects simultaneously, and complex client communications, all while maintaining quality and deadlines.
Project Management Expertise:
1. Managing multiple agile teams
2. Sprint planning, scope, estimation, and retros
3. Hands-on JIRA, Trello, Redmine, ClickUp, Asana
4. Client onboarding, standups, and delivery reviews
5. Risk mitigation and schedule optimization
6. Full project lifecycle: kickoff to launch
7. QA and UAT coordination
8. Agile, Scrum, and Kanban execution
Industries Worked In:
1. HealthTech
2. E-Commerce
3. HR and Payroll
4. SaaS Platforms
5. Finance and BI
6. Mobile Apps and B2B Portals
Skills Snapshot:
* Project & Product Management
* QA (Mobile, Web, Desktop)
* Business Analysis
* Documentation: SRS, FRS, BRD, User Manuals
* Team Leadership
* Client Communication
* Virtual/Executive Assistance
* Agile/Scrum Facilitation
* System Configuration & Support
๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐ฒ ๐๐ฉ๐ฉ๐ซ๐จ๐๐๐ก๐๐ฌ:
As a versatile project leader, I blend agile (scrum/kanban) with structured frameworks like PMBOK to drive success. As a scrum master, I break down epics into actionable user stories, facilitating sprint planning with MoSCoW prioritization and SMART goals to maximize value delivery. In product owner roles, I apply PDCA cycles for continuous improvement while maintaining prioritized backlogs grounded in clear use cases.
My business analyst approach combines RACI matrices for stakeholder clarity with detailed user story mapping and use case analysis for requirement precision. I am also experienced in Saas analytics, LMS systems, mental health, and educational tech domains, applying Klaviyo, Google Analytics, and CRM platforms like Salesforce and Monday CRM to deliver actionable insights.
๐๐จ๐จ๐ฅ๐ฌ ๐โ๐ฆ ๐๐จ๐ฆ๐๐จ๐ซ๐ญ๐๐๐ฅ๐ ๐ฐ๐ข๐ญ๐ก:
Confluence | Jira | Asana | ClickUp | Monday.com | Microsoft Project | Trello | Teams | Figma | Wireframes | Pencil tool | Notion | Adobe Photoshop | Balsamiq | Lucidchart | PowerPoint | Miro | Visio | Draw.io | Smartsheet | Slack | Google Workspace | Tableau | Power BI | Looker | SQL | Automation tools | SEO Tools
Relevant Keywords:
Senior Software Project Manager, Business Analyst, Product Owner, QA Engineer, Agile PM, Scrum Master, SaaS Project Manager, Jira Expert, Automation Expert, Documentation Specialist, Remote Team Lead.
Let's bring your project to life! With my expertise in agile, scrum, and waterfall methodologies combined with precise business analysis skills, I'll ensure your project is delivered on time, within budget, and to your exact specifications. From initial planning to final execution, I will be your partner in turning vision into reality. Let's discuss how we can achieve outstanding results together. I'm ready to start immediately and make your project my top priority!
Project Management
Project Management Professional
Implementation Plan
Digital Business Modeling
Atlassian Confluence
Agile Project Management
Account Management
User Stories
Project Engineering
Technical Writing
Operational Planning
Operational Plan
AI Product Management
Agile Software Development
Scrum
Documentation
Client Management
Project Delivery
AI Development
Automation
Daud A.
Nawabganj, India
$20/hr
5.0
2 jobs
Are you looking for a structured, results-driven Project Manager to streamline your IT infrastructure, manage cross-functional teams, or oversee complex vendor workflows?
With 4+ years of experience across enterprise tech environments (including HCL Technologies & Infosys) and international freelance setups, I help companies turn complex technical projects into predictable, on-time wins.
I specialize in bridge-building between technical execution, financial tracking, and executive stakeholdersโensuring your projects stay within budget, pass audits, and hit key milestones.
---
### ๐ Core Expertise & Services
โข Technical Project Management: Full lifecycle delivery (Scoping, Planning, Execution, Hypercare, and Risk Mitigation) across IT, cloud, network, and software environments.
โข PMO & Vendor Governance: PO/CRD tracking, invoice validation, contract compliance, procurement workflows, and vendor SLA monitoring.
โข Financial & Operations Tracking: Budgeting, cost analysis, billing alignment, and resource management.
โข E-Commerce Infrastructure: Launching and managing Shopify, WooCommerce, and Amazon FBA private label operations end-to-end.
---
### ๐ ๏ธ Tech Stack & Tools
โข Project & Task Mgmt: MS Project, JIRA, Agile/Scrum workflows
โข ERP, CRM & Procurement: SAP (Ariba, Fiori, Projects), Salesforce, Coupa, Workday
โข Analytics & Reporting: Power BI, Advanced Excel, Google Sheets (Dashboards & Automation)
โข E-Commerce Tools: Shopify, WooCommerce, Helium 10, Amazon Brand Services
---
### ๐ผ Past Impact Highlights
โข Managed concurrent IT infrastructure and cloud/network transition projects for global clients across US, EMEA, and UAE.
โข Led client onboarding and technical integration for AI-driven platforms (Sana Labs).
โข Built real-time BI dashboards tracking SLA compliance, budget usage, and risk logs for enterprise stakeholders.
Whether you need a dedicated PMO lead for an enterprise transition or a sharp Project Manager to get your e-commerce operations in order, letโs talk.
๐ฉ Send me a message or invite me to your job posting to discuss your project!
Ecommerce
Project Management Professional
Client Management
Stakeholder Management
Cross Functional Team Leadership
Project Planning
Project Report
Market Research
Project Budget
Web Scraping
Data Entry
Contract Management
Hiteshi V.
Saharanpur, India
$10/hr
5.0
4 jobs
๐๐ข, ๐'๐ฆ ๐๐ข๐ญ๐๐ฌ๐ก๐ข, ๐ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐ ๐๐๐ซ๐ฎ๐ฆ ๐๐๐ฌ๐ญ๐๐ซยฎ ๐๐ง๐ ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐ฉ๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ญ๐ ๐๐๐จ๐ฎ๐ญ ๐ญ๐ฎ๐ซ๐ง๐ข๐ง๐ ๐ข๐๐๐๐ฌ ๐ข๐ง๐ญ๐จ ๐ฌ๐ฎ๐๐๐๐ฌ๐ฌ๐๐ฎ๐ฅ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ ๐ญ๐ก๐ซ๐จ๐ฎ๐ ๐ก ๐๐ ๐ข๐ฅ๐ ๐ฅ๐๐๐๐๐ซ๐ฌ๐ก๐ข๐ฉ, ๐ญ๐๐๐ฆ๐ฐ๐จ๐ซ๐ค, ๐๐ง๐ ๐๐ฅ๐๐๐ซ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง.
I help businesses manage projects smoothly from planning to final delivery. With 5+ years of experience in the IT industry, I work closely with clients and development teams to make sure projects are completed on time, within budget, and with high quality.
๐๐ฒ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐:
โข Project Management from start to finish
โข Agile, Scrum, Kanban, and Scrumban methodologies
โข Sprint planning, daily stand-ups, and team coordination
โข Client communication and requirement gathering
โข Task management and project tracking
โข Risk management and problem-solving
โข Team collaboration and workflow improvement
๐๐จ๐จ๐ฅ๐ฌ ๐ ๐๐ฌ๐:
Jira, Trello, Asana, ClickUp, GitHub, Git, Figma, Canva, Slack, and Google Workspace
I have managed web development, eCommerce, AI, and software projects, helping teams stay organized and deliver successful results.
I believe in clear communication, strong teamwork, and delivering projects that meet business goals.
๐ Certifications:
โข Certified ScrumMasterยฎ (CSMยฎ)
โข IBM Project Management Fundamentals
โข AWS Certified Solutions Architect โ Associate
Let's work together to make your project a success!
Project Management
Project Scheduling
Project Planning
Project Budget
Project Delivery
IT Project Management
Agile Project Management
Jira
Task Coordination
Scrum
Project Requirements
Kanban Methodology
GitHub
Amazon Web Services
Trello
Asana
Search Engine Optimization
Social Media Marketing
SEO Backlinking
Google Ads
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