Hire the best Implementation Plan Freelancers in India

Check out Implementation Plan Freelancers in India with the skills you need for your next job.
  • $53 hourly
    The two-second version: I am a former Barclays and Bloomberg Analyst, with the wealth of experience building Automation and AI integrations that makes business processes scalable and efficient. 👋 Worked with over 2000 SMB Business across USA and Australia, featured as Make.com community leader. Developed custom automation apps for Google, Microsoft and BigCommerce. View my portfolio below, Excited to talk! What I can help you with: 1️⃣ Automating repetitive tasks with Custom Make.com Automations 2️⃣ Integrating disparate Systems - using Make.com & Zapier 3️⃣ Building Custom Workflows catering to your specific business scenario 4️⃣ Chat GPT integrations 5️⃣ Smart Chatbots using Generative AI Measures for your Satisfaction: A. Unlimited Revisions & Improvements B. 100% Refundable in case even after revisions the final result is not desired I can perform integrations on: 👇 Active Campaign / AI / Airtable / Amazon Web Services (AWS) / AppSheet / Asana / Azure / Bitrix24 / BotPress / Cheetah / ChatGPT / ChatGPT / ClickUp / Close.io / Confluence / DocuSign / Dubsado / Excel / Freshdesk / Google Analytics / Google Data Studio / Google Sheets / Google Sheets Macros / Google VBA / Google VBA / Google Workspace / GoHighLevel / HubSpot / Integromat / Intercom / Jira / Jotform / Klaviyo / Kommo / Make.com / Macros / Microsoft Dynamics / Microsoft Office 365 / Monday.com / Notion / Open AI / Pipedrive / Power Automate / Python / QuickBooks Online / Salesforce / Service Titan / Shopify / Scribe / Smartsheet / SmartConnect / Stack.ai / Trello / Typeform / Twilio / WooCommerce / Zendesk / Zoho / Zoho CRM / Zoho Deluge / Zoho One It would be my pleasure if you could give me a chance to showcase my skills and abilities in automation using make.com and Zapier, by assigning me a few sample tasks. This will help you get an idea of the quality of work I can deliver and how I can help take your business to the next level with powerful no-code automation solutions. _ _ _ Custom MAKE.com & ZAPIER INTEGRATIONS: With expertise in Integrating and automating over 3000+ Apps using Make.com & Zapier, I have gained a sound knowledge of the major pain points of businesses, willing to automate their mundane tasks. This gives me the ability to custom-build scenarios catering to your specific business needs. Some of my Most Requested Automations are on the following apps: 1. G-Suite: - Google Sheets - Gmail - Google Drive - Google Calendar 2. Microsoft 365 Office: - Microsoft Teams - Microsoft Outlook - Microsoft Excel / MS Excel 3. Zoho Suite: - ZOHO CRM - ZOHO Books - ZOHO Analytics - ZOHO Projects 4. Other Individual apps: - Notion | Monday.com | ClickUp | Airtable | MailerLite | MailChimp | ClickFunnels | BigCommerce | WooCommerce | Shopify 5. All types of Forms: - Jot Forms | Type Forms 6. Project Management Tools: - Wrike | Asana | Trello | Basecamp 7. CRMs: - Salesforce | Sugar CRM | Pipedrive | Freshsales Additionally, I have: ➽ Developed custom workflows & integrations using Make.com & Zapier for clients across a wide range of industries, including healthcare, finance, e-commerce, and more. ➽ Created automation solutions with Make.com & Zapier, that have saved clients up to 50% of their time, allowing them to focus on more important aspects of their business. Other than these, as mentioned, I can custom-build scenarios catering to your specific business needs as well - using Custom Make.com Automaitons and Custom Zapier Automations. It would be an honor for me if you consider my services. I am confident that I can help you streamline your business processes and save you time and money with my no-code automation solutions. Thank You!
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    Browser Automation
    Task Automation
    Google Sheets
    Airtable
    API Integration
    Zoho CRM
    Automation
    JavaScript
    Make.com
    Google APIs
    Zapier
  • $25 hourly
    🏆 13+ years of experience in Revenue Management & Distribution 🏆 Specializing in hotels and holiday homes 🏆 Master’s Degree in Hospitality from GIHE, Switzerland 🏆 Worked with global luxury brands such as Hyatt, Wyndham and Kempinski 📌 Current Work Portfolio: 🔹400+ holiday homes in Dubai, UAE 🔹50+ holiday homes in Las Vegas and Virginia, USA 🔹40+ holidays homes in Canada 🔹40+ holiday homes in Melbourne, Australia 🔹10+ holiday homes in Mumbai, India 🔹3 boutique hotels in India 🔹Luxury boutique hotel in Wyoming, USA 🔹Luxury boutique hotel in Puerto Rico 🔹Assisting with acquisition of luxury holiday homes in the Middle East 📌Here’s what I offer to drive your brand to success: 🔹Dynamic pricing strategy 🔹Channel management 🔹Data analytics 🔹Inventory management 🔹Market segmentation 🔹Pricing optimisation 🔹Occupancy management 🔹Listing optimisation 🔹Revenue management 🔹System integration 🔹Budgeting and Forecasting 📌Technical Proficiency: 🔸Revenue Management Tools: Pricelabs, IDeaS, Protel Rev+, PRIO 🔸Property Management Systems: Guesty, Hostaway, Protel, Opera, Cloudbeds, OwnerRez 🔸Channel Management: Travel Click, STAAH, Rate gain, Eezey 📌Additional Offerings: 🔹Ready to provide references from existing clients upon agreement on the scope of work. 🔹Attaching case studies to demonstrate my approach to enhancing revenue potential.
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    Revenue Management
    Travel & Hospitality
    Distance Education
    Hospitality
    Hospitality & Tourism
    Analytics
    Booking Website
    Marketing Management
    Management Skills
    Content Distribution & Promotion
    Marketing
    Problem Solving
    Business Management
    Strategy
  • $10 hourly
    Hello there! My name’s Vizo, Let’s Transform your business with data-driven decisions. As a seasoned tracking expert, I help businesses unlock valuable customer insights, boost performance, and drive growth. With 3+ years of experience in analytics, tracking, and digital marketing, I deliver tailored solutions. Key Expertise: - Google Analytics 4 (GA4) - Google Tag Manager (GTM) - Facebook Ads Pixel & Conversion API - Google Ads & Microsoft Ads tracking - Cross-domain, cross-device, and User ID tracking - Advanced segmentation, funnel analysis, and custom reporting Services: - GA4 Setup & Migration - GTM Setup & Performance Audits - Tracking Audits & Data Quality Checks - Advanced Tracking (Forms, eCommerce, Offline Conversions) - Server-Side Tracking & Consent Mode Implementation - Custom Reporting & Data Visualization (Looker Studio) Achievements: - Successfully migrated 20+ clients to GA4 - Improved conversion rates by 25% through advanced tracking & segmentation - Enhanced ROI by 30% for e-commerce clients Certifications: - Google Analytics Certification - Google Tag Manager Certification - Facebook Ads Certification Available for long-term collaborations Why Hire Me? - Proven track record of delivering high-quality solutions - Strong analytical & problem-solving skills - Excellent communication & project management - Quick turnaround times & flexible scheduling
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    Google Analytics Report
    Web Analytics
    Google Ads
    Analytics & Tracking Setup
    Web Application
    Looker
    Google Analytics
    Google Tag Manager
  • $13 hourly
    "Sushil has been of great help when we needed additional capacity in our agile team and he did an excellent job helping us with the daily dev management tasks and with the JIRA administration." "It was a beautiful collaboration. Sushil is an efficient person and fulfills his tasks with responsibility. During the collaboration I had good communication and tasks were performed within the set time, a big advantage is that Sushil alone tests the quality of the work done. I would highly recommend the collaboration with Sushil!" Riccardo Fedeli CEO of OFarm. "One of the best finds on Upwork! Highly recommended." Pouya Nafisi CEO of Omnicom Let me Answer why you should hire me. My experience and skills are a perfect answer to your question of why you should hire me. I have a good hold on project and bug management tools like JIRA, Trello, Redmine, etc So if you use any of these I will be a great help for your project. Project Management skills: -Handling multiple projects simultaneously -Managing team for different projects -Scope and estimation -Project Planning -Project Kick-off -Taking customer calls -Use of Agile Model and Basecamp. Domain expertise: - HealthCare - E-Commerce - HRM - Finance - Business Intelligence - Freelancing Job portal - Mobile app - SAAS Summary of Skills: -Team Leading - Project Coordinator - Project Management - Analyzing documents such as BRD, FSD, and TSD - System Setup and configuration - QA & Test Mobile Applications (Android & IOS with Testflight installed) - QA and test Desktop Software and Web-based software - Document creation (Test plan, test case, user manual, installation guide, release notes) - Application Support and Demonstration * Virtual Assistant * Executive Assistant * Business Analyst If you are looking for a hard-working, flexible, devoted, and responsible individual – just write to me! I would love to hear from you.
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    Operational Planning
    System Analysis
    Account Management
    Agile Project Management
    Atlassian Confluence
    Project Management Professional
    IT Management
    Project Management
  • $17 hourly
    ⭐️ Top Rated Professional | 💪 500+ Successful Features Delivered | 💼 5+ Years of Expertise 🔹 Senior Quality Analyst | 💰 20k+ Earnings | 👨🏻‍💻 Software Tester 📈 Project Manager | 💻 IT Project Manager | ⚙️ Technical Project Manager | ⏱ 2000+ Working Hours With over 5 years of dedicated experience in project management, I have achieved over $1 million in cost savings for clients by leveraging Process Automation, Business Consulting, Market Research, Workflow Design, AI Integrations, ChatGPT Implementation, and CRM Solutions across 200+ SMEs worldwide. I bring extensive expertise in Healthcare, Travel, Education, Investments, Food Delivery, Packer and movers, Software Development, and Digital Marketing sectors. As a results-oriented professional, I am known for delivering successful projects on time and within budget. My strong leadership, communication, and problem-solving skills have consistently driven the achievement of project objectives and enhanced client satisfaction. **Professional Experience:** ✔️ Led cross-functional teams to ensure projects aligned with strategic goals. ✔️ Managed diverse portfolios with budgets over $100k, consistently meeting milestones. ✔️ Implemented best practices, boosting efficiency by 20% and reducing costs by 15%. ✔️ Built strong client relationships, driving repeat business and high satisfaction. ✔️ Adapted agile and traditional methodologies for optimal project outcomes. ✔️ Developed project plans, schedules, and budgets in collaboration with senior PMs. ✔️ Oversaw project documentation and provided regular status updates to stakeholders. ✔️ Proactively managed risks, ensuring timelines and deliverables were met. ✔️ Facilitated team meetings, promoting effective communication and collaboration. **Project Management Skills:** ✔️Project Planning and Execution ✔️Stakeholder Communication and Management ✔️Budgeting and Financial Analysis ✔️Scope Definition and Estimation ✔️Agile and Traditional Project Management Methodologies ✔️Team Leadership and Motivation ✔️Quality Assurance and Control ✔️Problem-Solving and Decision-Making **Project Management Tools:** ✔️Jira ✔️ClickUp ✔️Microsoft Teams ✔️Slack ✔️Trello ✔️Asana ✔️Basecamp ✔️Monday.com ✔️Smartsheet ✔️Confluence **Domain Expertise:** ✔️Healthcare ✔️E-Commerce ✔️CRM ✔️Finance/Banking ✔️Mobile App Development ✔️SaaS I am passionate about delivering tangible results and excel in fast-paced, dynamic environments. With a proven track record of driving project success, I am committed to exceeding expectations and continuously refining project management practices. I am eager to bring my expertise to your organization and contribute to its continued success. Let’s connect and turn your vision into reality. I'm always available for a face-to-face meeting or a Zoom call to discuss your project in detail.
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    QA Engineering
    QA Testing
    Budget Planning
    Project Plans
    Digital Project Management
    Jira
    ClickUp
    Technical Project Management
    Atlassian Confluence
    Agile Project Management
    System Analysis
    Project Management Professional
    Market Research
  • $40 hourly
    I'm a highly motivated and results-driven Product Manager with over 6 years of professional experience. I excel in guiding projects to success through effective leadership and a versatile skill set. My experience spans a diverse range of projects, showcasing my adaptability and problem-solving capabilities. Key Skills: Project Management Methodologies: Proficient in SCRUM and Agile methodologies, ensuring efficient project execution and delivery. Product Design and Planning: Skilled in wireframing, whiteboarding, and creating detailed PRDs (Product Requirement Documents). Sprint Planning and Task Management: Adept at sprint planning and task allocation to optimize team productivity and meet project goals. Technologies: Proficient in JavaScript, ROR (Ruby on Rails), Core PHP, Laravel, Cake PHP, Java/Kotlin, Swift, and Objective-C. Extensive experience in developing APIs with PHP to enhance product functionality. Tools: Expertise in using a variety of project management tools such as Balsamic, Jira, Zenhub, Asana, Whimsical, Confluence, and more. Proficient in IDEs (Integrated Development Environments) including Eclipse (9/10) and Android Studio (9/10), as well as knowledgeable in Sketch (7/10), Photoshop (7/10), XD (7/10), and Notepad++ (9/10). Highly skilled in Freshdesk Support and Support Documentation (9/10), ensuring top-notch customer service and comprehensive documentation. I'm dedicated to delivering high-quality results and ensuring that projects are executed efficiently from conception to completion. Let's collaborate and bring your ideas to life!
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    Product Roadmap
    Prototyping
    User Stories
    Requirements Specification
    Google Analytics
    Design Thinking
    Product Strategy
    Product Design
    Product Management
    Wireframing
    UI/UX Prototyping
    Business Analysis
    Project Management
  • $40 hourly
    Seasoned Salesforce Developer | Solution Architect | Consultant I'm Anil Sahu, a seasoned Salesforce developer with over 15 years of expertise in delivering successful Salesforce projects. I have had the privilege of working with global brands such as Amex, Lincoln Financial, and CUNA Mutual, crafting customized solutions to meet their unique needs. 🎓 Salesforce Certifications 🎓 🔸 Salesforce Certified Integration Architect 🔸 Salesforce Certified Administrator 🔸 Salesforce Certified Marketing Cloud Administrator 🔸 Salesforce Certified Platform App Builder 🔸 Salesforce Certified Platform Developer I 🔰 Why Choose Me?🔰 💯 100% Job Success Rate 🌍 Global Experience: Extensive work with industry-leading clients 💼 Business Acumen: Strong understanding of business processes and requirements 🛠️ Technical Expertise: Mastery in Apex, Visualforce, Lightning Components, and LWC 🗣️ Communication Skills: Excellent verbal and written communication 🤝 Interpersonal Skills: Smooth collaboration with clients and teams ⚡ Salesforce Proficiency ⚡ 🔹 Custom Solutions: Designing custom objects, fields, picklists, role-based layouts, workflow alerts and actions, approval workflows, validation rules, and approval processes. 🔹 App Development: Creating and publishing Salesforce apps on AppExchange with practical single sign-on implementation experience. 🔹 Industry-Standard Objects:Customizing accounts, contacts, opportunities, price books, cases, leads, campaigns, reports, and dashboards. 🔹 Marketing Cloud Expertise: Designing and setting up solutions with Marketing Cloud Social Studio, Email Builder, Journey Builder, and Pardot, leveraging HTML and CSS for content creation. 💫 Marketing Cloud Proficiency💫 ✅ Email Campaigns: Designing, creating, and managing effective email campaigns, ensuring high deliverability and engagement rates. ✅ Customer Journeys: Crafting and optimizing personalized customer journeys across multiple touchpoints. ✅ Data Management:Managing data extensions, synchronization, and filters within Marketing Cloud. ✅ Performance Metrics:Analyzing campaign metrics and generating insightful reports. ✅ System Integration: Seamlessly integrating Marketing Cloud with Salesforce products and third-party systems. ✅ Apex and LWC: Writing Apex code for custom business logic, triggers, and controllers, and using LWC for responsive, efficient UI development. Feel free to reach out** if you have any project that aligns with my expertise. Let's create something amazing together! 🚀 Thanks!
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    Front-End Development
    Salesforce CRM
    Data Migration
    Customer Relationship Management
    Implementation
    Microsoft Project
    CRM Software
    Agile Software Development
    Client Management
    Project Plans
    Business
    Apex
    Salesforce
    API
  • $50 hourly
    I'm a NetSuite Developer specializes in customizing, integrating, and optimizing NetSuite's ERP (Enterprise Resource Planning) system to meet the unique needs of businesses. With over 8 years of experience, I represent SynapseIndia, a leading digital solutions provider on Upwork, where we have completed over 750,000 hours of work with a team of over 300 employees. Our extensive expertise ensures that we can handle every aspect of your project. Key Skills and Expertise: SuiteScript Development: Proficient in SuiteScript 1.0 and 2.0 for creating custom scripts, workflows, and automation. SuiteTalk Integration: Skilled in using SuiteTalk for seamless integration with external applications via SOAP and REST web services. SuiteBuilder Customization: Expertise in tailoring NetSuite with custom fields, forms, and records to fit specific business processes. SuiteFlow Automation: Development of complex workflows to automate business processes and approval chains. SuiteAnalytics Reporting: Creating advanced reports, dashboards, and KPIs to provide actionable business insights. E-commerce Integration: Implementing and customizing SuiteCommerce for integrated e-commerce solutions. Data Migration and Management: Efficiently migrating data from legacy systems and ensuring data integrity. User Training and Support: Providing comprehensive training and ongoing support to ensure smooth operation and user adoption. With a focus on delivering high-quality, scalable solutions, I ensure that your NetSuite environment is tailored to optimize performance, streamline operations, and support your business growth. Whether you need custom development, integration, or ongoing support, I am committed to delivering exceptional results that drive value for your organization.
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    Adobe Creative Suite
    Oracle SOA Suite
    Oracle E-Business Suite
    SuiteCRM
    SOAP API
    REST API
    SuiteScript
    Network Engineering
    Oracle NetSuite
    Implementation
    NetSuite Administration
    NetSuite Development
  • $40 hourly
    Hello, I am individual project manager with more than 10 years work experience. I've worked with clients from USA, UK, Australia, Soudi arabia, India, Netherlands etc. I have good written, speaking english skills as well I do provide video demo, training to clients and development teams. I've lead 25+ person technical team for various IT concepts/projects. I do have some db and coding knowledge to guide developer for the project requirements in detail. I can write SRS for development team and proposals for clients. I've done lot of documentations for so many projects till now. I can do project and business analysis. I can prepare project calendar for client and development team based on gathered requirements. I can inform and educate client about development status, complexities and process occupied for his project. I am available online most of the time in my day for clients and seniors to answer their questions about work. I am honest, hardworking and friendly person and like to enjoy work and life. I keep confidential informations as secret and totally respect values and time of others associated with me for work. Kindly interview me to find more about my professional achievements and kind of projects i've handled till now, I like to make my clients projects go successful in market and see a big smile on their face. I handle from scratch development to complete project delivery to client. Many Thanks! Jai
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    Software Documentation
    AMP Framework
    Training Presentation
    Ecommerce Website Development
    Project Management
    Product Management
    Agile Software Development
    Enterprise Resource Planning
    Laravel
  • $60 hourly
    Associated with SynapseIndia, a 20 year old, ISO 9001:2015 certified Web, Mobile & software development company that has completed 5,000+ projects for clients worldwide, and with over $20 Million in Upwork earnings. With extensive experience as a NetSuite Solutions Architect, I specialize in designing and implementing tailored NetSuite solutions that align perfectly with your business needs. Whether you’re migrating to NetSuite, optimizing your current setup, or integrating third-party systems, I’m here to guide you every step of the way. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: - Efficiency in understanding and doing corrections in the balance sheets, trial balances , bank balances and AR . - Efficiency in generating the customized reports for troubleshooting the discrepancies in balance sheets and AR. - End-to-end setup for seamless operations. - Automating processes with SuiteScript 2.0 and SuiteFlow. - Connecting NetSuite with tools like Shopify, Salesforce, or your proprietary software. - Smoothly transitioning from legacy systems with clean, accurate data. - Turning data into actionable insights with real-time KPIs. - Proactive troubleshooting, performance optimization, and training. 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? • Proven track record of successful NetSuite projects across industries such as [e.g., retail, manufacturing, e-commerce]. • Detail-oriented problem solver with a focus on long-term scalability. • Transparent and clear communication to keep you in the loop at every stage. • Dedicated to delivering solutions that empower your team and elevate your business. I’m passionate about creating ERP solutions that don’t just work but drive measurable results. Let’s discuss how I can help transform your business with NetSuite.
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    .NET Core
    Finance
    API Development
    API Integration
    API
    AI Implementation
    Implementation
    Oracle NetSuite
    NetSuite Administration
    NetSuite Development
  • $400 hourly
    3rd generation French citizen of Indian heritage representing & embracing diversity Strong principles & integrity. Inclusive, can work with diverse cultures and establish relationships Servant leader, influencer, mentor. Developed diverse talent across the globe 20 years international career in managing Source To Pay (S2P) & Supplier Relationship Management (SRM) / Vendor Management (VM) process Transformation / Modernization programs, Procurement organization modelling and Category Management (IT & Indirects) Change Manager – Designed, implemented, integrated & accelerated adoption of S2P and SRM digital operating models, globally – Coupa, Ariba, Vizibl, Jaggaer, Icertis,… Developed fit-for-purpose Procurement organization models with relevant Operations Playbook and Service Catalogues Managed IT & Indirects spends over $750 mil/year and business critical relationships with strategic suppliers Commercial deal architect, negotiator & contract advisor for multi-mil$ strategic contracts SME & Business Partner to Executive Management Board & Senior Leadership Experienced in S2P integrations for mergers / acquisitions / divestitures Procurement Category Management: IT categories: Application Management Services, PaaS, Cloud Hosting, Datacenters, Data & Analytics, Digital, End User Services / Computing, Hardware, PCaaS, Infrastructure Services, IaaS, Networks, NaaS, Telco, Testing, Software, SaaS Indirects categories: Airlines & Airline alliances, Travel Management Company, Business / Corporate Services (Audit, Call Center / Customer Support, Employee Services, Finance / Accounting, Legal, P2P / S2P / R2P / MDM process outsourcing, Payroll, Recruitment, Temporary Staffing / Staff Augmentation, Sustainability assessments & certifications, Trainings, e-Learnings), Car Fleet, Consulting / Advisory, Corporate Credit Cards, Insurance, Integrated Facilities Management, Logistics, Utilities (Energy & Gas)
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    Management Skills
    Analytics Dashboard
    Procure-to-Pay
    IT Sourcing
    Sourcing
    Category Management
    Benchmarking
    Business Process Outsourcing IT Services
    IT Procurement
    Implementation
    Vendor Management
    Business Transformation
    Strategic Planning
    Procurement
  • $60 hourly
    Strategic HR people leader with a decade of multi-industry experience and strategic visionary transforms organizational culture by aligning people strategies with business objectives. Integrated innovative strategies to attract, develop, and retain top IT talent, driving business growth and continuous innovation. My data-driven approach fosters a collaborative culture that ensures a future-ready workforce in a rapidly evolving digital landscape. Proven expertise in talent acquisition, performance management, employee engagement, payroll management, policy development, and organizational transformation. Adept at fostering positive workplace cultures, streamlining HR operations, and implementing innovative solutions that enhance employee satisfaction and business performance. I specialize in creating workplaces where people thrive, and organizational goals are achieved seamlessly. My passion lies in aligning talent strategies with business objectives and fostering cultures that inspire collaboration, innovation, and growth. Lead and oversee HR operations for a 1200-employee business unit, ensuring alignment of HR strategy with business objectives. Spearheaded talent acquisition strategies, reducing time-to-hire by 30% while improving the quality of hires. Developed and executed employer branding strategies to attract top talent, resulting in a 62% increase in qualified applicants. Develop and implement employee engagement programs, increasing overall satisfaction scores by 42%. Implemented an LMS platform, improving training completion rates by 40% within the first year. Reduced turnover by 20% through targeted retention strategies. Implemented a new HRIS system, increasing operational efficiency by 68%. Developed and rolled out performance management frameworks, leading to a 72% improvement in employee productivity. Designed and implemented leadership development programs that improved management effectiveness by 40%. Managed complex employee relations cases with an 80% resolution rate in favor of the organization. Championed workplace wellness programs, resulting in a 20% increase in employee participation.
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    Performance Appraisal
    Payroll Accounting
    Policy Development
    Human Resources Strategy
    Human Resource Information System
    HR Policy
    SuccessFactors Learning
    Microsoft Excel
    Human Resource Management
    HR & Business Services
    SAP SuccessFactors
    SAP
    Phone Support
    Email Support
  • $40 hourly
    Profile Organized Team Leader with exceptional ability to build positive rapport and guide teams towards achievement of organizational goals. Strong facilitator at working crossdepartmentally with co-management and top-level leadership. Excellent trainer and mentor. Experienced professional with a versatile background spanning customer services and e-commerce. Proficient in roles as a Senior Customer Support Executive, and a Team leader. Recognized for exceptional service, awarded 'Best Team Leader of the Month' multiple times, leadership during managerial absences, and driving operational improvements. Skilled in dispute resolution, team guidance, and optimizing customer experiences.
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    Community Goals & KPIs
    Implementation
    Problem Solving
    Data Analysis
    Training Materials
    Team Management
    Team Building
    Phone Communication
    Customer Service
  • $75 hourly
    I’m a business automation specialist with nearly three years of experience helping businesses of all sizes - from solo operators to 100+ person enterprises - work smarter by designing and implementing automation workflows. Whether you want to streamline processes, reduce repetitive tasks, or implement custom integrations with different apps, I can help. - Expert in tools like Workato, Zapier, and ATS/CRM systems implementation. - Experienced in end-to-end workflow design and automation implementation. - Proven success in growing teams and solutions, achieving $100K ARR in under a year. - Focused on delivering tailored solutions that fit seamlessly into existing workflows. Regular communication is essential to me, and I’m committed to ensuring the success of every project. Let’s work together to create smart, efficient systems that make your work & life easier!
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    CRM Software
    HR & Recruiting Software
    HubSpot
    Marketing Automation Software
    Staff Recruitment & Management
    Marketing Automation
    Task Automation
    CRM Automation
    Automation
    Workato
    Zapier
    Artificial Intelligence
  • $35 hourly
    Hi, Hardik (Haddy) here! ✋ ✅ Being a product owner, I will collect inputs from Executives, teams, Stack Holders, Customers, and Users and accordingly help you to define a product backlog. ✅ I've been a Product Owner at large companies and early-stage startups. I love helping organizations establish the product. I lead a team of engineers, designers, and data scientists to build new generation technology products. ✅ I've worked with companies like AirAsia & Majid Al Futtaim. ✅ Aside from product management, I am good at technical skill sets, UI/UX, project management, defining roadmaps, collaborator with a cross-functional team. I am a native of the city called Ahmedabad - India. I do have overall 10+ years of experience with the IT Industry. I could be your extended arm for your business wherein I can help you to develop amazing products for your business. ✅ Proven experience in Agile & Scrum and believe in a constant & fast delivery model. ✅ Strong problem-solving skills and willingness to roll up one’s sleeves to get the job Skilled at working effectively with cross-functional teams in a matrix organization. ✅ Ability to talk with stakeholders in the organization and draft questions to get substantial inputs from them to help built-in a product ✅ A proven track record of managing all aspects of a successful product throughout its scrum & agile lifecycle ✅ Solid technical background with understanding and/or hands-on experience in software development and web technologies (.Net, PHP, React, Laravel, Magento, Python) ✅ Experience on On-Premise, SaaS, Web, Android/iOS Product Experience: 🏆 Cyber Security Solution - Web & Mobile (SaaS based) - React, Laravel, MySQL 🏆 Banking Solution - Web & Mobile - .Net & SQL Server 🏆 Marketplace Solution - Web - Core PHP, Magento & MySQL 🏆 CRM - Desktop - .Net & SQL Server Key Benefits: ✅ Peace of Mind: you can rest assured that the project will progress towards completion & success. ✅ Truly understanding your application, vision & strategy and translate that into implementation & working software. ✅ Work directly with the project team on a daily basis, handling all affairs. ✅ 100% satisfaction Some of my responsibilities within Product Owner include Writing User Stories, Task Prioritization, Coordinating with the Development & Designers and work on with clients on the desire Agile or Scrum development life cycle, and bring ideas to life as per client's expectations. Thank you for taking the time to look at the profile. Let's connect!
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    .NET Framework
    UX Research
    Team Management
    B2C Marketing
    Agile Software Development
    Documentation
    Product Requirements Document
    Business Planning & Strategy
    Business Analysis
    Task Coordination
    Cross Functional Team Leadership
    Software Documentation
    Scrum
    Project Management
    Wireframing
  • $50 hourly
    ✅ 15+ years of Product and Project Management expertise ✅ 200+ successful JIRA and Agile projects ✅ 12000 hours worked ✅ Certified Scrum Master ✅ TOP 1% JIRA and Confluence Expert/ Atlassian Expert ✅ 100% Client Recommendations and excellent reviews ✅ Quick Response We are a team of reliable agile professionals with 12000+ hours at Upwork and perfect feedback. We have a team of Project Managers and Scrum Masters with 15+ years experience - direction, coordination, implementation, execution, quality control and completion of web projects. We have Agile Project Managers / Certified ScrumMasters / Accredited Kanban Practitioners. Agile Coaches . Jira Admin Expert & Trainers. Plugins: JIRA Agile, Tempo Plugins, Structure, JIRA Bob-Swift Plugins, JIRA Misc Workflow Extensions, Confluence, JIRA Service Desk . Implemented very complex workflows , issue type schemes for software and non-software business firms. Extremely hands on in post functions using various plugins. Implemented dashboard , reporting solutions for various clients. I have experience in the full cycle of project management, including but not limited to: - clients communication, requirements gathering, proposal building - programming teams management and supervising - onsite and offsite - design teams management and supervising - onsite and offsite - quality assurance teams management - building company standards, methodologies and practices - experience with different project management and issues/bugs management softwares and online tools - defining goals, managing team time and staying within the budget; monitoring and analyzing progress; business management - project management methodologies / practices: Waterfall, Iterative Waterfall, Agile / Scrum / Kanban / Scrumban, Continuous Integration Worked for top Investment Banks like Lehman Brothers and BNPParibsa on Agile Methodology. Worked with McKinsey On Lean Implementation using Agile Methodology. I am certified scrum master from scrum alliance. I have extensive experience of JIRA Administration. I have basic knowledge of confluence , zephyer , service desk. **USA Upwork customer feedback** Worked for 4 months "Extremely diligent and knowledgeable of Project Management and Scrum matters. I am looking forward to working with Vaishali the next time we have a need. Highly recommend her." **Europe Upwork customer feedback** Worked for 24 months "Vaishali is an excellent Project Manager, proficient in all aspects of the software life cycle process. I would definitely recommend her." **USA Upwork customer feedback** Worked for 24 months "Vaishali joined to help support us move to JIRA Atlassian, but made such a good impression we asked her to stay on as full project manager. She then helped us build our team to a point where they became self-sufficient and were able to handle things on their own. Vaishali has been key in making our software life cycle management work and I would recommend her to anyone looking to move from a small development team to a full on dev/qa/devops setup. Thanks for everything Vaishali!"
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Project Management
    Startup Consulting
    Test Management
    Software Testing
    Agile Software Development
    Product Development
    Usability Testing
    Business Analysis
    Requirement Analysis
    Atlassian GreenHopper
    Atlassian Confluence
    Microsoft Project
    Business with 10-99 Employees
  • $20 hourly
    "Udit has been of great help when we needed additional capacity in our agile team and he did an excellent job helping us with the daily dev management tasks and with the JIRA administration." "It was a beautiful collaboration. Udit is an efficient person and fulfills his tasks with responsibility. During the collaboration I had good communication and tasks were performed within the set time, a big advantage is that Udit alone tests the quality of the work done. I would highly recommend the collaboration with Udit!" Riccardo Fedeli CEO of OFarm. "One of the best finds on Upwork! Highly recommended." Pouya Nafisi CEO of Omnicom Let me Answer why you should hire me. My experience and skills are a perfect answer to your question of why you should hire me. I have a good hold on project and bug management tools like JIRA, Trello, Redmine, etc So if you use any of these I will be a great help for your project. Project Management skills: -Handling multiple projects simultaneously -Managing team for different projects -Scope and estimation -Project Planning -Project Kick-off -Taking customer calls -Use of Agile Model and Basecamp. Domain expertise: - HealthCare - E-Commerce - HRM - Finance - Business Intelligence - Freelancing Job portal - Mobile app - SAAS Summary of Skills: -Team Leading - Project Coordinator - Project Management - Analyzing documents such as BRD, FSD, and TSD - System Setup and configuration - QA & Test Mobile Applications (Android & IOS with Testflight installed) - QA and test Desktop Software and Web-based software - Document creation (Test plan, test case, user manual, installation guide, release notes) - Application Support and Demonstration * Virtual Assistant * Executive Assistant * Business Analyst If you are looking for a hard-working, flexible, devoted, and responsible individual – just write to me! I would love to hear from you.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Operational Plan
    Operational Planning
    System Analysis
    Technical Writing
    Project Engineering
    Sales
    User Stories
    Account Management
    Agile Project Management
    Atlassian Confluence
    Software Testing
    Project Management Professional
    Market Research
    Digital Business Modeling
  • $30 hourly
    ODOO ERP ODOO ERP is the industry standard for corporate management and administration. Odoo is the most cost-effective solution for small and medium-sized organisations and institutions across all industries: commercial, technological, academic, and medical. PROJECT MANAGER FOR BUSINESS ANALYSIS AND IMPLEMENTATION I am a Business Analyst and Project Manager, and I will perform the most appropriate Odoo deployment for your company: server installation, initial configuration, migration, module configuration, accounting setup, procurement management, manufacturing flow, inventory structure, advanced routes, and e-commerce setup, among others. AGILE PRACTICES All of my Odoo solutions are built on the foundation of well-designed agile projects. When I develop a deployment project, I consider your company's unique processes and look for the ideal methodology for gradually integrating ODOO into your business without interfering with your current flow (until it is ready for production). A well-executed implementation project is the best way to avoid becoming one of the several unfortunate bets that failed on the road to ERP. My first aim is to ensure a successful implementation. Remember, you're marrying your ERP, so you'd better get it right from the start. TRAINING While I'm setting up your ERP deployment, I'll also walk you through the process of learning all of the Odoo system's essential modules and capabilities. My guiding approach is to empower my clients in the use of Odoo and to liberate them from external consultant dependency. CUSTOMIZATIONS Additionally, I can customise Odoo to match new unique requirements for any business process. However, if you are new to Odoo, I strongly advise you to begin with the standard version (no customizations) and utilise it out of the box for a period of time before investing in module development. FOR AT LEAST SIX MONTHS, we will use standard Odoo, and you will experience the wonders that Odoo can accomplish without writing a single line of additional code. DESIGNS OF PROCESSES Only when you've exhausted the capabilities of a standard implementation - and believe me, this takes at least six months for a small business - should you consider adaptations. Naturally, we'll need to build a new solution for this. To accomplish this, I will meet with stakeholders and compile the necessary data and requirements. From there, I create the architecture and project for the Solution. In any customised project, I employ BPMN (Business Process Model and Notation) and narrative papers to help stakeholders and developers understand the flow descriptions and desired actions. We collaborate on plans and designs using online collaboration tools to ensure that stakeholders and developers understand what needs to be done. This is accomplished by including comments inline within the design documents. In each scenario, I will conduct a thorough analysis of your business processes in order to deliver the best possible Odoo modification.
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    Product Development
    API Development
    Odoo
    International Development
    Implementation
  • $100 hourly
    SAP B1 implementation for trading and manufacturing company. Business Analyst Functional. Requirement gathering and specifications gathering for customised software solutions in SAP B1 ERP.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Enterprise Resource Planning
    SAP BusinessOne
    ERP Software
    Implementation
  • $10 hourly
    To have a learning experience and utilize my skills, enthusiasm and expertise in the best possible way
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    Writing
    Business Development
    Guitar Composition
    Business Management
    Management Skills
    ERP Software
    Content Creation
    Archiving
    Content Writing
    Copywriting
    Article Writing
    English
    Essay Writing
  • $15 hourly
    Skilled Quality Assurance tester with a passion for testing and demonstrated history of working on the Console games has extensive experience of Jira and Test-rail. Having been a QA Tester for 2+ years, I consider myself a good team-player and a solid addition to any task that requires both a serious and creative approach. I am confident to lead a team to deliver the best testing to the client. I have experience of working with developer which gives me confidence to manage any critical task. Have knowledge of virtual meetings with developer and producer to discuss new features of the game. Excellent organizational, documentation and observational skills
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Construction Document Preparation
    Alpha Testing
    Test Execution
    Digital Design
    Jira
    Graphic Design
    Game
    Test Results & Analysis
    Team Management
    Management Skills
    Software Testing
    Beta Testing
    Team Building
    Video Game
  • $18 hourly
    Thank you for visiting my profile. I am leading a team of engineers. They are working as Network Engineer with 12 years of experience in IT industry. Network Specialist | Fortinet-NSE4 | Azure-AZ-500 | Azure-AZ-900 | Azure-AZ-104 | Aviatrix -MCNA | ACI implementation. Skilled in routing/switching/ firewalling, network design, planning and troubleshooting. Hands-on experience with FortiGate firewalls, Cisco ASA.Experience with the design and implementation of hybrid network environments, including GCP, Azure, AWS and OCI cloud providers. TECHNICAL SKILLS: * Consulting planning, designing, and troubleshooting multiprotocol networks for Network, Security * Good understanding of multi-vendor cloud technology. * Basic knowledge on CISCO ACI * Experience working with cloud providers such as Microsoft Azure and Google Cloud. * Ability to visualize and implement design and concepts adhering to security aspects * Experience with working on security device mainly on Firewall- Fortinet, cisco ASA, checkpoint and palo alto * Network design preparation with HLD and LLD * Documentation of the project scopefrom project kick-off to project delivery LOOKING FORWARD TO WORK WITH YOU.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Data Center Design
    Cloud Architecture
    PfSense
    Technical Support
    Technical Design
    Network Design
    FortiGate Firewall
    Fortinet
    Firewall
  • $110 hourly
    PMP Certified SaaS Enthusiast with over 15+ years of experience in Operations, Process and Project Management, Service Delivery across SaaS, Telecom, Banking, E-Commerce and Insurance domains. Driving Churn, Revenue and Customer Experience across verticals. Leveraging Automation to optimize and drive efficiency at all levels. Build and Develop robust processes to remove redundancy and achieve sustainable large scale outputs. Develop a strategical approach for building long term scalability and efficiency. Career Highlights Scaled the team from 30 to 120+ in a span of 18 months in CEIPAL with various Support, Ops Teams. Built Efficiency within the processes through automation.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Customer Service
    Customer Onboarding
    Customer Support
    Process Development
    SaaS
    Data Entry
  • $30 hourly
    Having, nearly 21 years of experience in business process design and automation, I worked with leading multinational companies such as Siemens, IBM, and Cognizant. In my most recent role as Associate Director of Global CRM Implementation and Support at Adventus.io, I successfully handled Salesforce and later HubSpot as a single-source CRM tool for our sales and support teams, with an end-user satisfaction rating of 9/10 YoY. Recently we migrated from Salesforce to Hubspot and I led and delivered this major transition project successfully within a record time of 1 month without a single escalation. The company decided to do the transition in the fastest way without hiring additional resources from the market. Also, the focus was to use standard HubSpot configurations with no code solutions. I did the entire end-to-end HS configurations and designed the different workflow logic to match the Salesforce-like functionalities in HS. We went live in just 4-5 weeks, implementing Sales and Service Cloud functionalities for over 200 users across 21 countries. I am well proficient in Salesforce functional configurations. Also, I am an expert in HubSpot functional configurations. I can write workflows/ flows and manage the automation through workflows/ flows easily. I handled most of the troubleshooting individually. I gained the configuration experience by constantly learning the tool and implementing it with a strong business process understanding which makes the end user always thrilled with my solutions. I love working on Salesforce and Hub Spot reports and creating dashboards. I was responsible for preparing board meeting MIS reports in my last organization using both platforms. I have done multiple SF and HS end-user training sessions. Recently, conducted the global HubSpot CRM training for the sales and service team present in 21 different countries post-migration from SF to HubSpot. In addition, I excel at producing comprehensive documentation, including end-to-end flow documentation and the creation of end-user training manuals. I have 9+ years of Salesforce exposure with more than 5 years dedicated to hands-on implementation and troubleshooting. For the last 1 year, I have been working on HubSpot functionality implementation, improvements, and support. Furthermore, I am having exposure to SAP ERP concepts. I worked as an SAP HR functional consultant for over 9+ years and completed multiple ERP implementations by myself. As an SAP Project Manager, I delivered around 10 projects over 6 years, always with a focus on achieving high customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Lead Management
    CRM Automation
    HubSpot
    Business
    CRM Software
    Customer Relationship Management
    Expert
    Salesforce CRM
    Salesforce
  • $15 hourly
    PNX CLOUD TECHNOLOGIES specializing in providing and implementing Zoho services and products tailored to meet the specific needs of businesses. Here’s how Pnx Cloud can assist its clients with Zoho solutions: 1. Zoho CRM Implementation: Pnx Cloud helps businesses implement Zoho CRM to manage customer relationships effectively. They customize the CRM according to client requirements, configure workflows, and provide training for seamless adoption. 2. Project Management with Zoho Projects: Pnx Cloud offers expertise in deploying Zoho Projects for efficient project planning, task management, and collaboration. They assist in setting up project templates, defining milestones, and integrating with other tools as needed. 3. Collaboration and Communication: Pnx Cloud sets up Zoho tools such as Zoho Mail, Zoho Docs, and Zoho Meeting to enhance team collaboration and communication. They ensure these tools are configured optimally for secure and efficient workflow. 4. HR Management Solutions: Pnx Cloud implements Zoho People for managing HR processes such as employee records, attendance tracking, leave management, and performance evaluations. They customize the platform to align with HR policies and ensure compliance. 5. Finance and Accounting with Zoho Books: Pnx Cloud assists businesses in deploying Zoho Books for streamlined finance and accounting operations. This includes invoicing, expense management, banking integrations, and generating financial reports. 6. Marketing Automation using Zoho Campaigns: Pnx Cloud helps businesses leverage Zoho Campaigns for executing targeted email marketing campaigns. They design and implement automated workflows, segment customer lists, and track campaign performance. 7. Analytics and Business Intelligence: Pnx Cloud utilizes Zoho Analytics to empower businesses with insightful data visualization and analytics. They create customized dashboards and reports to enable data-driven decision-making across various function. PNX CLOUD TECHNOLOGIES combines expertise in Zoho’s suite of tools with a customer-centric approach, empowering businesses to leverage robust database management and administrative capabilities effectively
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    Zoho Survey
    Zoho Sprints
    Zoho PageSense
    Zoho Projects
    Zoho Recruit
    Zoho Creator
    Zoho Desk
    Zoho Books
    Zoho Analytics
    Zoho CRM
    Zoho Platform
  • $100 hourly
    I am an experienced Information Security and Compliance Professional with over 17 years of success in implementing robust security frameworks for primarily American companies with onshore and offshore locations. I specialize in HITRUST, HIPAA, ISO 27001, ISO 9001 and have led end-to-end implementations, managed the certification process, and enhanced organizations' information security postures by sourcing and liaising with external auditors and certification bodies. As a strategic thinker and project manager, I excel in developing and executing comprehensive security programs, conducting risk assessments, and crafting tailored policies and procedures. My experience in leading cross-functional teams and collaborating with senior management enables me to deliver impactful solutions that drive process improvements and risk reduction. Key Competencies Include: • End-to-End Certification Guidance: Leading organizations through certification processes for major security frameworks like HITRUST, HIPAA, ISO 27001, ISO 9001, ISO 22301, SOC2 and NIST. • Information Security Management: Establishing and optimizing frameworks to protect sensitive data and ensure compliance with industry standards. • Risk Management: Conducting thorough assessments and developing effective risk mitigation strategies. • Project Management: Managing complex, cross-functional projects from inception to completion. • Policy Development: Creating detailed policies, procedures, and guidelines for enhanced compliance and security. • External Liaison: Coordinating with external auditors and certification bodies for successful compliance processes. • Guidance on Security Operations and Vulnerability Management: Providing mentorship for establishing a 24/7 Security Operations Center and assisting with the implementation of SIEM tools. • Client Communication: Communicating and coordinating with large clients on security and compliance RFPs, RFIs, third party risk assessments, client audits, etc. • Expert Sourcing: Facilitating access to skilled professionals for vulnerability assessments, penetration testing, phishing simulations, SOC 2, and GDPR, ensuring comprehensive security measures. My dedication to delivering high-quality results and fostering collaborative relationships positions me as a valuable asset to any project. Let’s work together to strengthen your organization’s security posture and drive compliance success!
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Audition Preparation
    Information Security Audit
    Management Consulting
    Information Security
    Security Policies & Procedures Documentation
    HIPAA
    HITRUST Common Security Framework
    Policy Writing
    ISO 9001
    Process Improvement
    ISO 27001
    Risk Assessment
  • $25 hourly
    To become a successful professional in the field of ERP Functional Consultant/Implementation/ Client Servicing, for an opportunity to work as a ERP Consultant/Client Servicing Manager and to work in an innovative and competitive environment where my skills are to be put in for the successful completion of any given project and work sincerely to keep up reputation of the organization.
    vsuc_fltilesrefresh_TrophyIcon Implementation Plan
    Excel Formula
    Microsoft Excel
    Business Analysis
    Software Consultation
    Software Design
    Implementation
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