Hire the Best Slack Freelancers in Texas

Hi, I am Margarette Divine Dahbashi and currently trying the skills that I've learned from the BPO industry for 7 years to work as a freelancer. I previously worked as a recovery analyst which is specifically worked for commercial insurance to call doctor's offices, clinics, and other providers for the insurance overpayment. I can work under pressure which I gained from working calling patients as well when I used to work as a collector. Also recently I have worked as a Virtual assistant which helped me gain more skills in email and chat support. I have worked with some software such as Slack, Google Meets, Microsoft, Hubspot, WordPress, PureChat and Loom.

Most businesses don’t lose customers because of bad products — they lose them through poor communication, slow response times, and missed sales opportunities. That’s where I come in. With 100+ successfully completed jobs as a freelancer. I help businesses improve customer experience, increase conversions, and build reliable support systems that actually retain customers. What I bring to your business: ✔ Customer Support that improves retention (chat, email, CRM handling) ✔ Sales support that turns conversations into revenue ✔ Lead generation & qualification to fill your pipeline with the right prospects ✔ QA & Floor Support (SME) to improve team performance and consistency ✔ Accurate audio/video transcription with fast turnaround Bilingual Advantage (English & Spanish): Expand your reach and support more customers without communication gaps. How I work: Fast response times Detail-oriented execution Clear communication with regular updates Focus on measurable outcomes (not just tasks) Whether you need ongoing support or help optimizing your current process, I bring structure, reliability, and results. Let’s discuss how I can support your business goals.

Professional Summary 1. Following my passion for food, I went to the Art Institute of San Antonio to study culinary arts in 2015. I have been professionally cooking since 2014. I carry variety in my cuisine as I can cook most anything from Asian to European to Cajun to Texas BBQ. There are 3 restaurants that I was able to be a part of opening. 2. Now I have decided to pursue other career goals in the hopes of finding a less physically stressful life. 3. The gap in my resume from 2011 to 2014 is because of my choice to finish high school instead of working.

Hi, I’m Liuba—and I help short-term rental owners turn underperforming listings into top-booked properties. If your Airbnb or Booking.com listing is barely getting seen or not converting, I’m here to fix that. I specialize in ranking strategy, pricing optimization, and listing refreshes designed to boost visibility, increase occupancy, and drive revenue. Whether you’re managing one property or a growing portfolio, I’ll help you stand out in a saturated market—and stay fully booked. 🔻 What I Offer 🔴 Dynamic Pricing Strategy • Custom PriceLabs rule sets to fit your goals: min/max pricing, demand-based adjustments, LOS discounts ✨ Result: Higher occupancy, increased RevPAR, and less time spent second-guessing rates 🔵 Listing Optimization • SEO-optimized titles, descriptions, and amenity strategy across Airbnb, VRBO, and Booking.com ✨ Result: More visibility in search results and higher conversion from views to bookings 🟢 Revenue & Performance Analysis • Market benchmarking, RevPAR tracking, occupancy audits, and weekly trend reports ✨ Result: Real-time clarity on performance and data-backed decisions that improve your bottom line 🟡 Platform Integration & Sync • Full setup and synchronization across Airbnb, VRBO, Booking.com, and other platforms ✨ Result: Clean calendars, no double bookings, and time-saving automation 🟣 Direct Booking Website Setup ✨ Result: Own your guest relationships, reduce OTA fees, and grow long-term revenue 🌍 Experience Across Markets I’ve supported STR businesses in: 📍 Dubai – High-rise and beachfront vacation homes. 📍 Vienna – Modern city apartments for short and long stays. 📍 Florida – Beach condos and family rentals near theme parks. 📍 Texas – Urban stays and Airbnb arbitrage units. 📍 Colorado – Mountain homes and weekend getaways. 📍 New York & New Jersey – City and suburban stays for families and groups. ✨ Each market has its own rhythm. I tailor your pricing and positioning to meet local guest expectations and competitive demand. 🧩 Why Work With Me? I’m not just a freelancer—I’m a STR entrepreneur and Airbnb Superhost who’s built and managed my own profitable portfolio. I know what it’s like to wear every hat—and what actually moves the needle. 📩 Let’s connect—I’ll audit your setup and share quick, high-impact wins to get you moving in the right direction.

💬 Overview I’m a QA and Operations Specialist with over 7 years of experience supporting both software quality and customer experience operations for fast-moving teams. I bring a detail-oriented approach to identifying gaps—whether in software, customer service workflows, or team processes—and help drive consistent execution across distributed teams. Most recently, I’ve supported cross-functional CX teams between the U.S. and the Philippines, helping leadership implement process changes, coach team leads, and audit communication and service quality. I combine my technical QA background with a people-first mindset, making me effective at supporting both customer-facing teams and backend operations. Whether you need test cases written, a CX workflow audited, or someone to bridge gaps between leadership and offshore teams—I’m here to help. ✅ Skills & Focus Areas - Customer Experience Process Auditing - SOP Development & QA - Software Testing (Manual + Functional) - Test Plans, Test Cases, Regression Testing - Stakeholder Communication & Documentation - Offshore Team Enablement (U.S.–PH alignment) - Zendesk, Gorgias, Shopify, Slack, Notion - Selenium, Cucumber, Gherkin (for QA environments) 🧰 Tools I’ve Worked With - Helpdesks: Gorgias, Zendesk, Freshdesk - E-commerce Platforms: Shopify, Recharge - QA Tools: Selenium, Cucumber, Jira, TestRail - Documentation: Notion, Google Docs, Confluence - Collaboration: Slack, Zoom, Loom 💼 Recent Experience CX Manager for U.S. E-Commerce Brand - Collaborated with U.S. CX leadership to implement SOP rollouts across a PH-based team - - Audited over 1,000 support tickets for quality and compliance - Built internal feedback loops to improve agent performance and documentation clarity - Facilitated onboarding and alignment sessions for new hires and team leads QA Test Engineer for SaaS Platform - Designed and executed manual test cases across web and mobile platforms - Created test plans and verified user stories met all acceptance criteria - Reported and tracked bugs using Jira and worked closely with dev teams to resolve them - Performed regression testing prior to each release cycle 💬 Soft Skills - Cross-cultural communication - Sharp eye for detail - Process-minded and proactive - Calm, collaborative, and coachable - Comfortable supporting fast-paced teams 🎯 Ideal Projects - Helping U.S.-based teams manage or audit offshore CX operations - Writing or improving SOPs for support teams - Supporting QA test cycles and regression testing - Onboarding documentation or process rollouts - Acting as a liaison between U.S. leadership and international support staff

Hi, I'm Ryan - Generated 20+ qualified booked calls in 30 days with a marketing agency through an AI Outbound Growth Engine system - Got 16 qualified book appointments in 30 days for an events company who wanted b2b sponsorships. - $3M Deal created from redesigning Private Equitys entire CRM backend marketing flows (Hubspot) - Added +3K MRR for a marketing agency by creating a SaaS as a downsell/low ticket offer - Improved speed to lead by 337% with an AI auto responder system - Created an AI system which generated 100K+ impressions on linkedin - Reduced missed calls to 0% which an AI Voice Inbound Receptionist Agent - Saved 4 hours a week for a marketing agency founder with an AI email categorization system -------- Also, at previous companies I: Generated $2.4M in closed pipeline at a B2B SaaS company through automations to save hundreds of hours of personalized outreach, lead follow-ups, and proposal generation. I profitably managed our $3 Million MRR paid media channels on the growth marketing team for "The Points Guy" - a travel media brand under Red Ventures (A digital marketing company valued at over $1 Billion.) When you work with me, expect a business partner more than just a freelancer. I'm here to challenge your thinking, and develop systems and processes to scale your business. I genuinely enjoy finding ways to optimize systems and workflows to create leverage for you and your business. Thanks, Ryan P.S While I have expertise in B2B SaaS, Digital Marketing, and Health and Wellness (obsessed with fitness and longevity), I would encourage you to still reach out because I enjoy the challenge of solving problems in new environments.