Hire the Best Communication skills Freelancers in Houston, TX

⭐ Top Rated Plus | 96% Job Success | Available Now I’m Jawed Ali, a seasoned accounting professional with 20+ years of experience turning complex financial data into clear, GAAP-compliant, and audit-ready books you can trust. I specialize in both cash-based and accrual-based accounting, customizing my approach to fit your business size, industry, and compliance needs, so you get accurate, timely financials without the stress. 🔥 What I Bring to Your Business: Dual Accounting Mastery: Deep knowledge of Cash-Based Accounting, perfect for small businesses tracking income and expenses when cash moves. Expertise in Accrual-Based Accounting, recording transactions when incurred, managing accounts receivable/payable, adjusting journal entries, and ensuring financial statements reflect true business performance. Software & Tools Proficiency: QuickBooks Online & Desktop, Xero, Zoho Books, Wave, FreshBooks, Sage, I speak your software language fluently. Advanced Microsoft Excel skills, pivot tables, VLOOKUP, INDEX/MATCH, macros, financial modeling, and automation to streamline reporting and analysis. Expert-level command of Google Sheets, complex formulas, dashboards, data validation, Apps Script, and workflow automation. Full-Cycle Accounting Services: General ledger management, journal entries, month-end/year-end close Bank, credit card, and vendor/customer reconciliations Financial statement preparation (P&L, Balance Sheet, Cash Flow) Budgeting, forecasting, and ratio analysis Payroll management via Gusto, QuickBooks Payroll, ADP, and Bill(dot)com Catch-up and clean-up projects to resolve backlogs and ensure audit readiness 🌍 Proven Global Experience Since 2009, I’ve empowered over 300 clients across the USA, Canada, UK, UAE, Australia, and Pakistan, delivering timely, accurate, and actionable financials to e-commerce stores, real estate firms, SMEs, and service-based businesses. 🚀 Why Clients Trust Me ✅ Accuracy & Compliance: Always GAAP-aligned, audit-ready, and error-free books. ✅ Timely Delivery: Never miss deadlines; proactive communication is my norm. ✅ Insightful Reporting: Beyond numbers, I provide data-driven insights to help you grow. ✅ Tech-Savvy Efficiency: Automating workflows to save time and reduce errors. 📩 Ready to transform your accounting? Whether you’re starting fresh, need cleanup, or want expert ongoing support, I’m here to make your financials crystal clear and stress-free. Let’s connect and elevate your business finances today! #Bookkeeping #Accounting #QuickBooks #Xero #ZohoBooks #WaveAccounting #FinancialReports #Payroll #BankReconciliation #CatchUpBookkeeping #CleanupBookkeeping #CashBasisAccounting #AccrualBasisAccounting #EcommerceBookkeeping #RealEstateAccounting #FinancialAnalysis #TaxPreparation #UpworkFreelancer #RemoteBookkeeper #FinancialManagement #CFOServices #StartupAccounting #NonProfitAccounting #ConstructionAccounting #HealthcareAccounting

Highly proactive and detail-oriented professional with 6+ years of experience spanning executive support, project coordination, UX research, data analysis, and content creation. I help clients streamline operations, manage projects, boost web traffic, and turn data into actionable insights. I’ve supported executives, managed accounts, set appointments, and delivered research insights for companies like SAP SE and Unicore Solutions, while also leading content and SEO initiatives for platforms including PCGuide.com, Tech4Gamers, eXputer.com, WePC, and GamePur. My diverse experience equips me to excel in administrative, research, data-driven, and digital content projects. Key Services: • Executive Assistance & Project Coordination • Appointment Setting & Lead Generation • UX Research, Usability Testing & Data Analysis • Data Collection, Organization & Reporting • CRM & Workflow Optimization • SEO Strategy & Website Traffic Growth • Content Writing, Guides, Reviews & How-Tos • Editorial Management & Team Oversight • Competitor Analysis & On-Page Optimization Highlights & Achievements: • Oversaw content teams of 10+ writers, providing training in SEO, competitor analysis, and high-quality content creation. • Produced 200+ articles for gaming websites, with the majority ranking on Google’s first page. • Boosted GPU & CPU comparison traffic from 100K to 500K, and general guides from 50K to 150K in a few months. • Successfully managed executive calendars, accounts, and projects while providing accurate and timely UX and data research insights. I bring efficiency, adaptability, and professionalism to every project, helping clients save time, stay organized, make data-driven decisions, and grow their digital presence. Whether you need administrative support, research, data management, SEO, or high-quality content creation, I deliver results with precision and impact.

Struggling with customer tickets, tech questions, billing issues, or messy setups? Let me help take the pressure off so you can focus on growing your business. I'm Yusra Sharjeel, a Customer Support and Technical Help Specialist with over 7 years of experience supporting SaaS, E-commerce, and B2B companies. Whether it's setting up a helpdesk or handling disputes, I bring calm, clarity, and control to your support operations. 💬 Technical Support (Tier 1 & 2) • Experience with SaaS platforms and Blockchain services • Set up and manage support tools: Zendesk, Freshdesk, Intercom, Gorgias • Solve issues, assist new users, and create helpful support articles ✅ MY CORE SKILLS 🛒 E-commerce & Shopify Support • Help with orders, refunds, subscriptions, and disputes • Store tasks like fulfillment, inventory updates, and supplier follow-ups • Tools used: Shopify, WooCommerce, WordPress, PayPal, Stripe, ThriveCart, PayKickstart 💼 CRM Systems & Admin Automation • Skilled in Salesforce, Zendesk, Intercom, Freshdesk, Gorgias, GoHighLevel • Automate tasks using Zapier, Make, Jira, ClickUp, Asana • Build custom workflows, dashboards, and email flows 💳 Billing & Dispute Handling • Handle payment disputes on Stripe, PayPal, Klarna, Airwallex • Manage taxes, invoices, and refund policies • Write clear documents for receipts, policies, and billing processes 🛠 SaaS Guides & Team Docs • Write FAQs, SOPs, and knowledge base content • Document team processes and train new staff 🏅 WHY CLIENTS CHOOSE ME ✔️ 7+ years supporting SaaS and E-commerce businesses ✔️ Full CRM setup and ongoing support ✔️ Fluent in English, highly organized, and dependable ✔️ 99% job success on Upwork ✔️ 75% repeat clients ✔️ Worked with teams at HackerRank, LastPass, Tumblr, ImagineLearning, and others KEYWORDS: Customer Support Expert | Tech Support Specialist | Shopify Help | Zendesk Setup | Freshdesk | Intercom | Gorgias | CRM Automation | Upwork Freelancer | Virtual Assistant | SaaS Support | Blockchain Support | Chat Support | Top Rated Plus

🏆Top Rated Full Stack Developer Initiate Your Success: Unlock sky-high conversion rates, elevate profits, and unleash brand potential. Your triumph is our mission. Seasoned UX/UI Maestro: Over 8 years of senior UX/UI design mastery. Holistic Design Package: Embrace the "white label" design, clickable prototypes, and design guidelines. I take pride in my work, and my track record speaks for itself. With a 100% job success score, I've helped countless clients bring their visions to life, and I'm proud to say that I'm a top-rated freelancer on Upwork, which puts me in the top 10% of talent on the platform. As a web developer, I bring a wealth of skills and experience to the table. I specialize in front-end development, which means that I'm an expert at creating stunning and responsive user interfaces that make your website stand out from the crowd. Whether you're looking to build a new website from scratch, revamp an existing site, or create a custom web application, I'm the developer you can count on to deliver results that exceed your expectations I believe that communication is the key to great results. That's why I try to dive deeper into the client's goals and issues, asking a lot of questions and discussing all ideas that appear in this process. ✅WordPress ✅WordPress Development ✅PHP ✅Web Development ✅CSS 3 ✅HTML5 ✅Landing Page Optimization ✅Graphic Design ✅Web Design ✅Search Engine Optimization ✅Elementor ✅JavaScript ✅Landing Page ✅WordPress Plugin ✅WordPress Customization Operating Hours: 9 am - 6 pm EST Monday – Friday Keys to Success: Design, UX/UI, User Interface, Landing Page Design, Web & Mobile Design, Graphics & UI Design, User Experience Design, Wireframing, Material Design, Export Assets from Sketch, UI Research, App Design, Adobe Creative Suite, WordPress, Webflow, HTML/CSS, JavaScript, UX/UI, UX, UI, User Interface Design, Landing Page Design, Web & Mobile Design, Responsive Design, Graphics & UI Design, User Experience Design, Website, Wireframing, Google, Material Design, Export Assets from Sketch, UI Research, Web Design, Sketch, App, Adobe Photoshop, Adobe Illustrator, Landing Page, Graphic Design, UI/UX Design, Mobile UI/UX Design, Material Design, UX Design, User experience design, iOS App Design, Android Design, iPad Design, iPhone Design, User Experience, Landing, Design Thinking, Interaction Design, SAAS, Designer, Adaptive, Design Expert, Update, Application design, Desktop, Visual Design, Sketch, Mobile Design, Usability, Photoshop, Mock-up, Creative, iPhone, App Design, Wireframe, Design Guru, Web-design, Job, Application, Guidelines, iOS, Logotype, Adobe, platform design, Website Prototyping, Branding, Graphic Design, Hire, Graphics, Agency, Productive, Testing, Advertising, Solutions, Illustrator, A/B Testing, Long term, Responsive, Android, Effective, Experienced, Identity, Identity, Design Thinking, Management, Art Director, Head of Design, Search, Digital, Promo, Redesign, Creation, UI/UX, UI Design, STARTUP, CJM, iOS and Android guidelines, Adobe Photoshop, website design, UX design, wireframes design, prototype designI, Figma, Sketch, Android and iOS app design, Infographics design, Animation UI, User Interface, eCommerce web design, Graphic design, User Flow, Marvelapp, Android app design, NFT, iOS guidelines, FinTech, pitch deck presentation design, eCommerce web design, SaaS product, InVision, eCommerce app design, Landing Pages Design, Animations creation, Principle GUI design, Branding, logo design, Graphic design, icon design, Platforms, WordPress design, pitch deck presentation design, User Experience Design, prototype design, UI Research, Website Wireframing, Google Material Design, Webdesign, web designer, Export Assets from Sketch, Animations creation, WordPress design, Logo Design, SaaS platform, Clickable prototype, usability audit, Responsive Web Design, sleek, Webdesign, crypto, Infographics design, Android guidelines, Principle, GUI design, Tailwind, User interface designs, UX Research, Axure, SaaS Project Design, Webflow Design, Webflow Development, Illustration creation, Platform Creation, SaaS Platform Design, Graphic Design Creation, Branding Design, Motion Design, WordPress Development, Shopify.Project Management Tools

A capable freelancer focused on data entry and online evaluation tasks. Demonstrated expertise through virtual mystery shopping projects assessing website usability and customer service quality and executing quick feedback assignments for website evaluations. Employs core skills in Google Sheets, administrative support, and quality assurance to deliver efficient and reliable results for various clients. Leverages strong attention to detail and communication skills in executing timely feedback and reporting tasks.

I can help you by providing expert project management to ensure your projects are delivered successfully. With a proven track record of managing complex projects, I deliver results on time and within budget. My approach emphasizes clear communication and proactive issue and risk mitigation. As a Certified Project Management Professional (PMP) with 13 years of experience, I bring a wealth of knowledge and expertise to every project. Here's what I can bring to your project: ✅ Top-notch experience in Project Management: PMP, ACP, and Lean Six Sigma Black Belt (CSSBB) certified with expertise in Agile, Scrum, and Waterfall methodologies. ✅ Cloud and AI Technologies: Extensive experience with AWS, Microsoft Azure, Google Cloud Platform, Machine Learning, Natural Language Processing, Data Analytics, and Azure AI. ✅ Project Management Software: Proficient in Microsoft Project, Asana, Jira, Workday, and Planview, SmartSheets, Project Insight, and Monday.com for efficient project planning, tracking, and execution. ✅ Technical Proficiency: Proficient in C, C++, Java, Python, SQL, and HTML. ✅ Business Process Improvement: Skilled in ITIL v4, change management, requirements gathering, stakeholder management, and SDLC. ✅ Proven track record: 93% on-time delivery rate and 95% budget adherence. Why you should choose me over other freelancers: 🌟 Problem-Solving Skills: My exceptional problem-solving skills have helped clients navigate complex challenges, saving them time and money. For instance, my strategic approach to diagnosing and resolving performance issues led to a 40% improvement in application response times and a 30% reduction in infrastructure costs. 🌟 Client Reviews: I focus on providing value to all of my clients and earning their trust. My clients consistently praise my dedication and the exceptional quality of my work. 🌟 Over-Delivering: This is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW." 🌟 Proactive Risk Management: I identify potential risks early and develop mitigation strategies to prevent project delays and budget overruns, ensuring a smooth and successful project delivery. Highlighted Projects and Accomplishments: ✅ Azure AI Chatbot Implementation: Led the development and deployment of an AI-driven chatbot, reducing customer service response times by 40% and increasing customer satisfaction by 30%. ✅ Azure Data Lake Analytics Project: Managed migration to Azure Data Lake, improving data query performance by 50% and reducing data processing costs by 30%. ✅ Azure AI Copilot Integration: Spearheaded integration of AI tools into enterprise applications, boosting operational efficiency by 25%. ✅ Intune Implementations: Enhanced endpoint management and security, achieving a 20% increase in device compliance and a 20% reduction in security incidents. ✅ Custom App Development Migrations: Directed migration of custom applications to Azure, improving application response times by 40% and reducing infrastructure costs by 30%. ✅ Microsoft Dynamics CRM Implementation: Modernized 4 CRM systems, enhancing data accessibility and user experience. ✅ Oracle ERP Implementation: Successfully led numerous implementations of Oracle Cloud ERP, optimizing business processes, improving data accuracy, and achieving a 20 - 55% reduction in operational costs. ✅ Microsoft Dynamics ERP Implementation: Managed several end-to-end implementations of Microsoft Dynamics ERP, streamlining operations, and increasing productivity by 25 - 33%. Key Achievements: 🌟 93% On-Time Delivery: Consistently delivered projects on schedule, ensuring client satisfaction and timely market entry. 🌟 95% On/Budget Adherence: Expertly managed project budgets, delivering outstanding results without financial overruns. 🌟 Operational Efficiency Improved by 25%: Streamlined processes and integrated advanced technologies to enhance operational efficiency and productivity. 🌟 Strategic Problem-Solving: Implemented effective problem-solving strategies resulting in a 40% improvement in application response times and a 30% reduction in infrastructure costs. Education: MBA, Marketing Analysis: University of Houston, GPA: 3.5/4.0 | May 2009 Bachelor of Science, Computer Science: Texas Southern University, GPA: 3.3/4.0 | May 2005 Reviews and feedback from high-profile clients: ⭐⭐⭐⭐⭐ "We've been incredibly impressed with Elgin's ability to lead our Azure AI projects to success. His expertise and dedication significantly improved our customer service operations." - Eric Edwards, Denver Water ⭐⭐⭐⭐⭐ "Elgin consistently delivers beyond expectations. Their unmatched project management skills and technical expertise make them a valuable asset to any team." - Jennifer Danford, SnoopDrive For detailed work history, client reviews, and portfolio, please refer to the work history section of my profile. Let’s collaborate to drive your next project to success!