Hire the Best Technology Freelancers
in the Dominican Republic

Executive Assistant and Chief of Staff for founders who need their operations to run without them holding every piece together. I have 8+ years supporting C-level leaders across SaaS, agencies, and remote teams. Bilingual EN/ES. Founders bring me in for the work they don't have time to handle themselves. I've supported C-level executives in remote companies across SaaS, tech agencies, trading, wellness, education, and retail. In each one I ended up being the person they trusted to keep operations moving and to fix whatever wasn't working. I move fast and I don't need much hand-holding. I figure things out on my own, set up systems that match how the team works, and I stay on a task until it's finished. I also care about the people behind the work, which is usually why clients stick with me long after the first project. WHAT I'VE DONE Cut client coordination call time by 75% with a standardized protocol I built from scratch Ran operations for a tech agency across multiple time zones: sprints, hiring, onboarding, delivery, and client reporting Built a 200-member community from zero, including the brand, onboarding, and accountability systems, with 100% retention Led SaaS and ecommerce platform migrations without losing SEO Moved from freelancer to Operations Manager in two months after rebuilding an agency's internal workflow WHAT I CAN HELP WITH Executive and administrative support: inbox, calendar, scheduling, travel Operations: process design, SOPs, workflow automation Project management: sprints, delivery tracking, cross-team coordination Hiring and onboarding: sourcing, screening, team setup Systems and tools: Notion, Asana, CRM, automations TOOLS AI and Productivity: ChatGPT, Claude, Gemini, Grammarly, Lovable Project and Ops: Notion, Asana, Airtable, Float, Linear, Toggl, Google Sheets, Typeform Communication: Slack, Discord, WhatsApp, Google Calendar, Zoom Hiring: LinkedIn, Wellfound, Remotive, Indeed, Twine, OnlineJobs Finance: Deel, Payoneer, Zoho Books, Xero CERTIFICATIONS Google Project Management, Google Analytics, Google Ads, SEO Specialization (UC Davis), HubSpot Inbound, Notion for Client and Project Management, Negotiation (University of Michigan), NASM Virtual Coaching Specialist EDUCATION: B.A. in Organizational Psychology LANGUAGES: English (Native), Spanish (Native) If that sounds like what you need, send me a message and tell me what you're working on.

I’m an experienced and Top Rated professional with a proven track record in healthcare operations, customer service, and team leadership. I take pride in delivering high-quality work, clear communication, and solutions that make a real impact. ✨ Skills and Strengths: • Healthcare Operations: Skilled in managing DSNP, Commercial, and Medicare plans, ensuring compliance with industry standards and improving patient outcomes. • Customer Service Excellence: Experienced in handling patient inquiries, appointment scheduling, and insurance navigation with empathy and efficiency. • Leadership & Development: Proven ability to supervise and mentor teams, conduct performance evaluations, and drive continuous improvement. • Communication & Cultural Sensitivity: Fluent in bridging communication gaps as a medical interpreter, promoting understanding and respect for diverse patient backgrounds. 🏆 Accomplishments: • Led teams at United Health Care, optimizing daily operations and boosting performance through strategic initiatives. • Created Excel-based performance scorecards, enhancing decision-making and operational efficiency. • Maintained full HIPAA compliance and patient confidentiality across all roles. As a Top Rated freelancer, I’m committed to exceeding expectations, building long-term partnerships, and helping clients achieve measurable results through professionalism, empathy, and reliability.

Hi, this is 🅻🅴🆄🆁🆈welcome to my profile! 𝐔𝐧𝐝𝐞𝐫 𝐜𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 🚧& 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 📈 𝔸𝔹𝕆𝕌𝕋 𝕄𝔼: 🎓Hold a degree in Modern Languages from the DR. In addition to my native language (Spanish), I am fluent in English and Portuguese. I have over 8 years of experience collaborating in BPO/KPO industries in backoffice, operations and client/customers/providers/suppliers and different facing positions. Additionally I've also worked in different fields as a seasonal contractor and freelancer on other platforms. 💼Thanks to my skills and experience, I´ve had the chance to diversify my career between education and the service industry. I've also built unique skills, making me a more inclusive and culturally aware individual who thrives in different work settings and paces. 💻 📖 Into languages and micro-learning and am passionate about ongoing knowledge acquisition and sharing. I am a lifelong learner and curious person who is always ready to try new things and improve at what I do. 🎾🏀 𝐈𝐧 𝐦𝐲 𝐬𝐩𝐚𝐫𝐞 𝐭𝐢𝐦𝐞🎬🕹️: I am a sports enthusiast who plays tennis and watches basketball and other sports. Once in a while, I join multicultural and volunteering activities that interest me in my town to have/know interesting experiences and people. I love local and international music, food, and film festivals. I enjoy reading, riding my bike around town, listening to podcasts while doing some chores. I love playing sudoku when I want to feel challenged. 𝕄𝕐 𝕍𝕀𝕊𝕀𝕆ℕ: 𝑩𝒓𝒆𝒂𝒌𝒊𝒏𝒈 𝑩𝒂𝒓𝒓𝒊𝒆𝒓𝒔 𝐰𝐡𝒊𝐥𝐞 𝒂𝒅𝒅𝒊𝒏𝒈 𝒂 𝑻𝒐𝒖𝒄𝒉 𝒐𝒇 𝑯𝒖𝒎𝒂𝒏𝒊𝒕𝒚! Whether teaching, translating, interpreting, or providing quality service and satisfaction to a client base. I am highly motivated to keep exploring different options and collaborating wherever this platform takes me. Thank you for taking the time to read these lines as you look through my profile. NOTE: Regardless of what you see in my profile, everything is up to negotiation and based on the remote work conditions and structure you provide. I am fully equipped with my own in-hone office with everything needed to work from home (Backup power station, two screens, a laptop and high speed internet). Does this align with you? If so ... Let's get started ➡ and achieve project goals together! 🏁 🎖️𝐖𝐡𝐲 𝐦𝐚𝐲 𝐈 𝐛𝐞 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐨𝐩𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭?⭐ 🗣️𝐀𝐬𝐬𝐞𝐫𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧🤝, I'm versed in several languages besides English. I am very communicative and will approach you professionally with as many questions as needed, making sure I fulfill your needs or help you discover them on the way 🗃️𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧📌, I balance time management, pay attention to every detail, and prioritize each project to avoid misunderstandings, working in a rush, stress, or delivering unwanted results. I am clear about my availability and will let you know when I am not. NO ghosting. ⚒️𝐇𝐮𝐬𝐭𝐥𝐞 𝐚𝐧𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐢𝐧𝐝𝐬𝐞𝐭🧰 self-taught /driven and task focused, easy to train, and to self-adapt to your ongoing business setting/needs. Known for thriving in repetitive, fast peace and also changing enviroments. I don't delegate motivation to things out of my control, I can work under pressure, but not under disrespect and disconsideration. 👷🏾‍♀️𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐀𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬🌎 All-around experience working for/with a diverse range of companies and peers from different social and cultural backgrounds. I collab as much as possible with my team mates. 🕣 𝐂𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐭 𝐓𝐢𝐦𝐞𝐳𝐨𝐧𝐞🌐 GMT-4 / EST - LATAM based, which makes me responsive, diligent, and reliable enough regarding my offered service and overlapping yours. 📏𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲💯 when delivering amicable, respectful,clear standards and expectations. 🌟𝐇𝐎𝐖 𝐂𝐀𝐍 𝐈 𝐀𝐒𝐒𝐈𝐒𝐓? ⬜𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐑𝐨𝐥𝐞⬜ 👩🏾‍🏫 Teaching / Tutoring / Training and Mentoring 🗣️ Conversational Classes. 📝 Translation / Transcribing projects. 🗨️🤖 AI and Chatbots Trainer / Prompter. 🌍 English for Specific Purposes / Language Instruction. (Business, Travel, BPO, Readiness course etc.). 🎙️ Interpreting (Consecutive). 📝 Proofreading, MTPE / Copy Writing / Transcreation / Editing Services To be continued. ⬜ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐚𝐧𝐝 𝐀𝐝𝐦𝐢𝐧 𝐫𝐨𝐥𝐞𝐬:⬜ 👩🏾‍💼🗃️ Virtual Assistance and Document Processing. 📚Onboarding, Supervising and Case Management. 📞 Inbound Customer Support / Service. 🔍 Outbound Outreach / General Online Research. 🛠️ Issue Resolution and Troubleshooting. 📦 Order Processing / Tracking / Follow-ups. ℹ️ Product Information / Backoffice Administration. 💳 Billing and Payment Support. 🔄 Returns / Refunds Processing. 💬 Live Chat / Email Support / Online Ticketing. 📱 #SocialMedia #ContentModeration. 📋 Customer Feedback Collection / Survey. ⌨️ Data Entry / Document Processing / Draft Correspondence. And more....

I help companies turn complex information into clear, engaging, and scalable training programs. If your team has SOPs, slide decks, expert recordings, policies, software processes, or internal knowledge that needs to become actual training, I can help you organize it, design it, build it, and launch it. As a Top Rated Plus Upwork freelancer with 100% Job Success, I bring both the learning design expertise and project reliability needed for corporate training projects. I specialize in corporate training, eLearning development, LMS implementation, onboarding programs, compliance training, SOP training, customer service training, and curriculum design. My work is built for real business use! I focus on helping learners understand what they need to do, practice the right behaviors, and apply the training on the job. I can help you with: • Custom eLearning courses • Corporate onboarding programs • LMS setup and course organization • Training curriculum design • Interactive learning activities • Scenario-based training • Compliance and SOP training • Training videos, scripts, and job aids • Assessments, quizzes, and knowledge checks • Facilitator guides and learner workbooks • Learning strategy and training needs analysis • AI-enhanced learning content development Tools I work with include: Articulate Rise, Storyline, TalentLMS, LearnWorlds, Moodle, Genially, Canva, Camtasia, Google Workspace, Microsoft Office, Notion, and other modern learning tools. What makes my approach different is that I combine instructional design, learning strategy, visual design, LMS experience, and business operations thinking. That means I do not only create “content.” I help you build training that is structured, practical, and easy to scale. I have worked across industries including finance, retail, real estate, technology, engineering, education, customer service, medical, and corporate operations. Clients usually come to me when they need someone who can take messy information and turn it into a polished learning experience without needing constant hand-holding. Common projects I support: • “We need to build onboarding from scratch.” • “We have videos and recordings but need a real course.” • “We need to move training into an LMS.” • “We need compliance training that does not feel boring.” • “We need SOPs converted into practical learning.” • “We need a full training program, not just slides.” • “We need someone who understands both learning design and business operations.” If you are looking for a partner who can help you design, develop, and launch professional training programs, I would be happy to help.

I’m a results-driven developer specialized in business automation with n8n, Python-based backends, and modern frontend & mobile applications. I help companies reduce manual work, connect systems, and ship reliable products that scale. My core focus is designing end-to-end solutions: from automated workflows and APIs to user-facing web and mobile apps. Whether you need to integrate third-party services, automate internal processes, or build a full product around those automations, I handle the full stack. I work primarily with Python for backend systems and JavaScript/TypeScript for frontend and mobile, delivering clean, maintainable code and production-ready architectures. As a freelancer, I’m available 20–30 hours per week, with clear communication, realistic timelines, and ownership of the outcome—not just the code. Automation & Integration - n8n workflow design & deployment - API integrations (REST, Webhooks, third-party services) - Data sync, ETL pipelines, and process automation - Error handling, logging, and performance optimization Backend (Python) - FastAPI, Django, Flask - Scalable API design - Authentication, background jobs, async tasks - SQL & NoSQL databases (PostgreSQL, MySQL, SQLite, MongoDB) Frontend & Mobile - React, Next.js, Vue.js - React Native - Frontend integration with automated backends - Clean UX focused on real user workflows DevOps & Deployment - Dockerized services - Linux VPS deployment - CI-ready environments - Secure production setups I don’t just “connect tools”, I design systems that save time, reduce errors, and support growth. If you need reliable automation, a solid Python backend, or a polished frontend/mobile experience built around real workflows, I’m ready to help. Let’s talk about your process and how we can automate or improve it.

With 6+ years of experience in social intelligence, I help brands, agencies, and research teams turn online conversations into decisions. As a Top Rated Plus freelancer with a 100% job success rate and 2,000+ hours delivered on Upwork, I've worked with global agencies supporting Fortune 500 clients and directly with universities, startups, and growing brands across North America, Latin America, and Europe. What sets my work apart is the combination of depth and speed: I don't just monitor, I synthesize, contextualize, and deliver insights that are ready to act on. WHAT I DO ▪️ Social listening and monitoring ▪️ PR and reputation intelligence ▪️ Consumer insights and voice of customer ▪️ Competitive analysis ▪️ Audience and market research ▪️ Trend forecasting ▪️ R&D and product research ▪️ Reddit and community mining ▪️ LatAm and Spanish-language research ▪️ Media monitoring (1,000+ sources) ▪️ Crisis and M&A monitoring ▪️ Influencer landscape research INDUSTRIES I'VE WORKED WITH 💊 Pharma and Healthcare: patient sentiment, congress monitoring, brand reputation 🚗 Automotive and Environmental: global media monitoring, regulatory risk tracking 🎓 Education and Academia: competitor benchmarking, enrollment intelligence 🏥 Insurance: multi-market competitive benchmarking across LatAm 📱 Technology and Telecom: campaign integrity, product feedback, social research 🛍️ Consumer Goods: community research, content strategy, audience analysis BY THE NUMBERS ▪️ 100% job success rate ▪️ 2,000+ hours on Upwork ▪️ Top Rated Plus, top 1% of freelancers ▪️ Clients across North America, LatAm, and Europe WHY CLIENTS COME BACK ▪️ Proven depth: I've supported intelligence programs covering 120K+ monthly mentions, major pharma congresses (ESMO, ASCO, ASH), M&A events, and daily executive briefings across Talkwalker, Brandwatch, Meltwater, and 15+ other tools. ▪️ Bilingual native-level: Native English and Spanish. I conduct research, interviews, and reporting directly in both languages with no translation layer and no lost nuance. ▪️ Deliverable-focused: Reports that are ready to share with stakeholders, not raw data dumps. Clear narrative, actionable recommendations, and formats that match how your team actually works. ▪️ Selective by design: I work with a small number of clients at a time so I can be genuinely invested in each project's success. If you're looking for someone who can hit the ground running, set up the right queries, ask the right questions, and deliver insights that actually influence decisions, I'd love to hear about your project.