Hire the Best IT Freelancers
in the Dominican Republic

Senior IT Administrator with 5 years of experience running IT and security operations at a regulated fintech company. I help startups and small businesses set up, secure, and automate their IT environments — without the overhead of a full-time hire. WHAT I HELP WITH: ▸ Google Workspace Administration Full setup and ongoing management — Chrome policies, OU structure, mail routing, Service Accounts, Admin SDK automation, security configuration, and audit reviews. Certified Associate Google Workspace Administrator. ▸ Identity & Access Management (IAM) SSO/SAML configuration, SCIM provisioning, MFA and Conditional Access policies. Experience with Google Workspace, Microsoft Entra ID (Azure AD), Authentik, and Google Cloud IAM. ▸ Zero Trust & Endpoint Security Island Browser deployment and administration (Desktop, Browser, Extension). Netskope ZTNA. CrowdStrike Falcon. Device posture and conditional access architecture. ▸ Mobile Device Management (MDM) macOS via Iru/Kandji. Windows and Linux via JumpCloud. ChromeOS via Google MDM. Custom scripts for remote administration and automation. ▸ IT Automation & SaaS Integrations Connecting tools that don't talk to each other. Built with Python, TypeScript, n8n, Google Apps Script, and Zapier. Webhooks, scheduled jobs, custom internal applications. ▸ Compliance Support Hands-on experience supporting SOC 2 audit work in a regulated fintech environment. Policy documentation, audit evidence collection, security control implementation. WHO I WORK WITH BEST: ▸ Startups setting up IT and security from scratch ▸ Small businesses migrating to Google Workspace ▸ Companies preparing for SOC 2 or HIPAA compliance ▸ Teams that need automation between SaaS tools (Slack, Salesforce, Jira, etc.) ▸ Organizations needing fractional IT/security expertise without a full-time hire WHAT MAKES ME DIFFERENT: I'm not a generalist freelancer — I'm a working senior IT admin at a fintech company. I bring real-world experience from a regulated environment, which means I understand compliance, audit requirements, and the difference between "it works" and "it's actually secure." I also have a background in data analytics, which shows up in how I approach problems: I document, I measure, and I deliver clear reports rather than just "it's fixed." LANGUAGES: Bilingual English / Spanish

Helpdesk System and Network Coordinator (LATAM Based - Bilingual Talent) | Tech Enthusiast and IT Operations Specialist | If you find my profile convenient for your current needs and budget, if interested in hiring and collaborating with a remote contractor in a convenient time zone in Central America, Caribbean or America in general. CONTINUE READING, hopefully we will connect and work together toward mutual collaboration and success! Feel free to send a message and I will answer as soon as I am available. I consider myself a freelancer with a bunch of hands-on experience and passionate about new technologies. Aside from my current commitments and duties, I am always eager to get involved in new personal and professional challenges. Open availability (especially on weekends and weekday nights).m You are welcome to message me to check my current availability, as it might change. Also available for Mystery shopping, testing, investigation visits, online gaming and other tasks needed to be performed within the Dominican Republic or in general for market research. On this platform, I mainly focus on opportunities that allow me to continue exploring, developing, sharpening, growing, and taking advantage of my existing skills, which I have mostly acquired working independently. I invest a lot of time in training myself and getting better to meet the standards of this changing and moving world and field. I consider myself resourceful and detail oriented. Thanks to my computer science background and technical skills acquired over the years, I am well organized, with a clear and positive approach to problem-solving and end-user support. I also maintain a high sense of responsibility, without dismissing the empathetic and human touch to ensure trust and reliability even from the less tech savvy individuals. My toolkit comes with the following and more: ➢ General IT L1/L2 Support, Consulting, and Device troubleshooting. ➢ Ticketing System and CRM Management and Administration. ➢ M365 and Teams Admin and Support service. ➢ Azure Administration (VM, Networking, Azure Virtual Desktop) ➢ Familiarity with tenant-tenant migration tools such as Bit Titan MigrationWiz ➢ Monitor and product testing (Websites, apps, etc.). ➢ Software installation, System Configuration and Maintenance prevention. ➢ Hardware Troubleshooting, Peripherals, Software solutions. ➢Chats, games, and forums Moderation ➢ Assistance through Remote Access and Control Apps ➢ And more...... -------------------------------------------------------------------------- Coordinador de sistemas de asistencia técnica y redes | Entusiasta de la tecnología y especialista en operaciones de TI | Si mi perfil se ajusta a tus necesidades y presupuesto actuales, y si estás interesado en contratar y colaborar con un profesional autónomo que trabaje de forma remota en una zona horaria conveniente en especial en Latinoamérica, ¡SIGUE LEYENDO! Espero que podamos conectar y trabajar juntos para lograr una colaboración fructífera. Con vasta experiencia práctica y apasionado por las nuevas tecnologías. Aparte de mis compromisos y responsabilidades actuales, siempre estoy dispuesto a involucrarme en nuevos retos personales y profesionales. Disponibilidad (especialmente los fines de semana y por las noches entre semana). No dudes en enviarme un mensaje para consultar mi disponibilidad actual, ya que podría cambiar. También disponible para compras testeos, pruebas, visitas de investigación y otras tareas que deban realizarse en la República Dominicana para estudios de mercado. En esta plataforma, me centro principalmente en oportunidades que me permitan seguir explorando, desarrollando, perfeccionando, creciendo y aprovechando mis habilidades actuales, que he adquirido en su mayor parte trabajando de forma independiente, por eso dedico mucho tiempo a formarme y a mejorar para estar a la altura de los estándares de mi área la cual siempre está en constante cambio y evolución. Puedo asistirte con lo siguiente y mucho más: ➢ Asistencia general de TI de nivel 1 y 2, consultoría y resolución de problemas de dispositivos. ➢ Gestión y administración de sistemas de tickets y CRM. ➢ Servicio de administración y asistencia para M365 y Teams. ➢ Administración de Azure (máquinas virtuales, redes, Azure Virtual Desktop). ➢ Familiaridad con herramientas de migración, como Bit Titan MigrationWiz. ➢ Supervisión y pruebas de productos (sitios web, aplicaciones, etc.). ➢ Instalación de software, configuración de sistemas y mantenimiento preventivo. ➢ Resolución de problemas de hardware, periféricos y soluciones de software. ➢ Moderación de chats, juegos y foros. ➢ Asistencia a través de aplicaciones de acceso y control remoto. Entre otras soluciones a tus problemas o necesidades. Cuéntame cuál es tu necesidad, y te indicaré como puedo complementar lo que sé con lo que quieres lograr, será un gusto.

Hey there! 😊 I've worked for 7 years in the Call Center industry 📞 and I'm a dedicated freelancer with extensive experience in customer service, sales 💼, retentions 📈and technical support 💻. I'm proud to have collaborated with renowned companies like Spotify, big brands stores like Belk and Kohl's, also companies like Samsung, Clover Health, ProtectAll by GBS, ADT, WellCare, and SimonMed. Always eager to take on new challenges and help clients achieve their goals!

Hi! I’m Yerlin, an Architect and Interior Designer with 7+ years of experience in residential and commercial projects. I help clients transform floor plans and ideas into clear interior concepts, layouts, and realistic 3D visuals that are ready to build. What I can do for you: • Design residential and commercial floor plans and space layouts • Create detailed interior design concepts for specific areas or full projects • Develop moodboards, furniture and finishes selections, and color palettes • Produce accurate CAD drawings (plans, elevations, details) • Create realistic 3D interior renderings and visualization sets I work mainly with SketchUp, AutoCAD and rendering tools, always focusing on clarity, functionality and an organized process: clear milestones, on-time delivery and open communication. Share your project details and I’ll be happy to discuss the best way to support you.

Operations & Property Management Specialist | Logistics Coordinator | VA I am an Industrial Engineer with 8+ years of experience in logistics, warehouse operations, dispatch coordination, property management support, and business administration. I help business owners, property managers, and logistics companies streamline operations, improve communication, and keep daily processes running efficiently. My experience includes supporting Airbnb and VRBO properties, coordinating maintenance requests, handling guest communications, managing shipping operations, dispatching drivers, tracking shipments, creating reports, and providing executive administrative support. Top Rated Plus freelancer with 2,300+ hours worked and a proven track record managing logistics operations, Airbnb/VRBO guest communications, shipping coordination, reporting, and administrative support. Services I Provide: ✔ Property Management Support (Airbnb, VRBO & Short-Term Rentals) -Guest communication and support -Maintenance coordination and follow-up -Vendor management -Escalation handling -Check-in and check-out coordination -Reservation and calendar management ✔ Logistics & Operations Coordination -Dispatch operations -Driver onboarding and support -Shipment tracking -UPS/FedEx coordination -Warehouse and inventory management -SOP creation and process improvement -Reporting and operational analysis ✔ Virtual & Executive Assistance -Email and calendar management -Customer support -Data entry and CRM updates -Research and reporting -Document management -Administrative support Why Clients Work With Me ✔ Detail-oriented and highly organized ✔ Strong communication skills ✔ Reliable and proactive ✔ Fast learner and problem solver ✔ Proven experience managing operations remotely

Hi, this is 🅻🅴🆄🆁🆈welcome to my profile! 𝐔𝐧𝐝𝐞𝐫 𝐜𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 🚧& 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 📈 𝔸𝔹𝕆𝕌𝕋 𝕄𝔼: 🎓Hold a degree in Modern Languages from the DR. In addition to my native language (Spanish), I am fluent in English and Portuguese. I have over 8 years of experience collaborating in BPO/KPO industries in backoffice, operations and client/customers/providers/suppliers and different facing positions. Additionally I've also worked in different fields as a seasonal contractor and freelancer on other platforms. 💼Thanks to my skills and experience, I´ve had the chance to diversify my career between education and the service industry. I've also built unique skills, making me a more inclusive and culturally aware individual who thrives in different work settings and paces. 💻 📖 Into languages and micro-learning and am passionate about ongoing knowledge acquisition and sharing. I am a lifelong learner and curious person who is always ready to try new things and improve at what I do. 🎾🏀 𝐈𝐧 𝐦𝐲 𝐬𝐩𝐚𝐫𝐞 𝐭𝐢𝐦𝐞🎬🕹️: I am a sports enthusiast who plays tennis and watches basketball and other sports. Once in a while, I join multicultural and volunteering activities that interest me in my town to have/know interesting experiences and people. I love local and international music, food, and film festivals. I enjoy reading, riding my bike around town, listening to podcasts while doing some chores. I love playing sudoku when I want to feel challenged. 𝕄𝕐 𝕍𝕀𝕊𝕀𝕆ℕ: 𝑩𝒓𝒆𝒂𝒌𝒊𝒏𝒈 𝑩𝒂𝒓𝒓𝒊𝒆𝒓𝒔 𝐰𝐡𝒊𝐥𝐞 𝒂𝒅𝒅𝒊𝒏𝒈 𝒂 𝑻𝒐𝒖𝒄𝒉 𝒐𝒇 𝑯𝒖𝒎𝒂𝒏𝒊𝒕𝒚! Whether teaching, translating, interpreting, or providing quality service and satisfaction to a client base. I am highly motivated to keep exploring different options and collaborating wherever this platform takes me. Thank you for taking the time to read these lines as you look through my profile. NOTE: Regardless of what you see in my profile, everything is up to negotiation and based on the remote work conditions and structure you provide. I am fully equipped with my own in-hone office with everything needed to work from home (Backup power station, two screens, a laptop and high speed internet). Does this align with you? If so ... Let's get started ➡ and achieve project goals together! 🏁 🎖️𝐖𝐡𝐲 𝐦𝐚𝐲 𝐈 𝐛𝐞 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐨𝐩𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭?⭐ 🗣️𝐀𝐬𝐬𝐞𝐫𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧🤝, I'm versed in several languages besides English. I am very communicative and will approach you professionally with as many questions as needed, making sure I fulfill your needs or help you discover them on the way 🗃️𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧📌, I balance time management, pay attention to every detail, and prioritize each project to avoid misunderstandings, working in a rush, stress, or delivering unwanted results. I am clear about my availability and will let you know when I am not. NO ghosting. ⚒️𝐇𝐮𝐬𝐭𝐥𝐞 𝐚𝐧𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐢𝐧𝐝𝐬𝐞𝐭🧰 self-taught /driven and task focused, easy to train, and to self-adapt to your ongoing business setting/needs. Known for thriving in repetitive, fast peace and also changing enviroments. I don't delegate motivation to things out of my control, I can work under pressure, but not under disrespect and disconsideration. 👷🏾‍♀️𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐀𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬🌎 All-around experience working for/with a diverse range of companies and peers from different social and cultural backgrounds. I collab as much as possible with my team mates. 🕣 𝐂𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐭 𝐓𝐢𝐦𝐞𝐳𝐨𝐧𝐞🌐 GMT-4 / EST - LATAM based, which makes me responsive, diligent, and reliable enough regarding my offered service and overlapping yours. 📏𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲💯 when delivering amicable, respectful,clear standards and expectations. 🌟𝐇𝐎𝐖 𝐂𝐀𝐍 𝐈 𝐀𝐒𝐒𝐈𝐒𝐓? ⬜𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐑𝐨𝐥𝐞⬜ 👩🏾‍🏫 Teaching / Tutoring / Training and Mentoring 🗣️ Conversational Classes. 📝 Translation / Transcribing projects. 🗨️🤖 AI and Chatbots Trainer / Prompter. 🌍 English for Specific Purposes / Language Instruction. (Business, Travel, BPO, Readiness course etc.). 🎙️ Interpreting (Consecutive). 📝 Proofreading, MTPE / Copy Writing / Transcreation / Editing Services To be continued. ⬜ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐚𝐧𝐝 𝐀𝐝𝐦𝐢𝐧 𝐫𝐨𝐥𝐞𝐬:⬜ 👩🏾‍💼🗃️ Virtual Assistance and Document Processing. 📚Onboarding, Supervising and Case Management. 📞 Inbound Customer Support / Service. 🔍 Outbound Outreach / General Online Research. 🛠️ Issue Resolution and Troubleshooting. 📦 Order Processing / Tracking / Follow-ups. ℹ️ Product Information / Backoffice Administration. 💳 Billing and Payment Support. 🔄 Returns / Refunds Processing. 💬 Live Chat / Email Support / Online Ticketing. 📱 #SocialMedia #ContentModeration. 📋 Customer Feedback Collection / Survey. ⌨️ Data Entry / Document Processing / Draft Correspondence. And more....