Hire the best Hardware Troubleshooting Specialists in the Dominican Republic

Check out Hardware Troubleshooting Specialists in the Dominican Republic with the skills you need for your next job.

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$50 hourly
Hugo L.
- 4.7/5
- (36 jobs)
✅As a highly rated and experienced Managed Service Engineer with a focus on IT Project Management and Technical Support, I have honed my skills over the past 6+ years by delivering results for companies globally. My expertise in L1 & L2 operations has been instrumental in driving growth and improving performance for my clients. I have proven expertise in software, internet service providers (ISP), logistics, and the transportation industry. I have a track record of successfully coordinating, evaluating, and implementing networks, cybersecurity, telecommunications, and IT projects. I'm self-motivated and have a business-minded approach, always striving to reach my goals. . I have extensive experience working with🌟 high-profile companies🌟 around the world, helping them to reach their objectives while cutting costs and enhancing their digital transformation. I'm self-motivated and have a business-minded approach, always striving to reach my goals. YOU and your projects are in good company: ✅ Orion Global GMS - (Global IT Managed Services Providers). ✅ Crestech - (Global IT Managed Services Providers). ✅ Johnson & Johnson Dominican Republic - (81.58 billion USD (2018)). ✅ Accenture - (Fortune Global 500). ✅ RB Mead Johnson - (Global Leader in Infant and Children’s Nutrition). ✅ DP World - (Global Terminal Operator at Ports Around the World). 🔥Some cool projects: » IT project management: ✓Daikin Global, Dominican Republic Branch, mail migration project, and MFA configuration to end-users. It consisted of migrating emails from a remote mail server to office 365 subscription, preventing losing any critical information. » Wireless and Networking: ✓DP World Caucedo Wireless network design and improvement, providing better wireless connectivity for mobile equipment, increasing their productivity. » WordPress admin: ✓La Revista Diaria (Larevistadiaria.com), an online newspaper, WordPress administration, monthly reports, backups, and security protection. Helping them to achieve their monthly goals. If you're interested, let me know when you're available to chat. I'm sure we can find time to grab a few beers and enjoy the beach (the beers are not included!).

Hardware Troubleshooting
Client Management
5G
Wireless Communication
Network Engineering
Computer Network
System Administration
Computing & Networking
Microsoft Server
Desktop Support
Helpdesk
WordPress Development
Technical Documentation
Technical Support
Computer Maintenance
$45 hourly
Junior C.
- 0.0/5
- (0 jobs)
Hi, I'm a mobile repair technician with over 12 year of experience in diagnosing and fixing smartphones at both component and board level. I specialize in microsoldering, functional testing, part replacement, and software recovery. I can help you with: Phone repairs (iPhone, Samsung, Xiaomi, Huawei, etc.) Battery and screen replacements Microsoldering & reballing (SMD/BGA) Logic board troubleshooting Software flashing and unlocking (Odin, SP Flash Tool, etc.) Functional testing (camera, speakers, buttons, touchscreen) I'm detail-oriented, efficient, and ready to solve your mobile hardware or software issues remotely or with guidance.

Hardware Troubleshooting
Quality Control
Troubleshooting
Electronics
Quality Inspection
Technical Support
$10 hourly
Rafael F.
- 4.0/5
- (1 job)
👨‍💻 Greetings! 👨‍💻 With over 8 years of robust experience in the realm of help desk support, I am a seasoned Linux System Administrator based in Santo Domingo. My expertise extends to providing comprehensive support for multiple small businesses, ensuring their systems run smoothly and efficiently. 💼 In the course of my career, I have spent over a year working directly with clients' production servers, resolving support tickets, engaging in live chats, and handling phone calls, primarily in English. My focus has been on servers running CentOS, cPanel, Interworx, Apache, MySQL/MariaDB, PHP, DNS, Exim, Dovecot, FTP, SSH, CSF, and WordPress. 🌐 Additionally, I possess intermediate experience in managing Plesk servers on Linux, as well as familiarity with LiteSpeed, Joomla, Drupal, and Magento sites. 📊 My skill set further includes proficiency in Oracle SQL Database, encompassing a range of functions from queries to index creation. I am well-versed in GNU/Linux Red Hat, adept at service administration, task scheduling, backup processes, disk mounting, user management, group permissions, and more. 💪 With a solid foundation in Linux system administration and an array of technical capabilities, I am here to provide expert support and ensure the seamless operation of your systems. Let's embark on a journey of optimized IT solutions! 🚀

Hardware Troubleshooting
DSL Troubleshooting
Troubleshooting
Data Backup
Data Entry
MySQL Programming
Server Operating System
Server Administration
WordPress Customization
Exim
WordPress
Linux System Administration
cPanel
Linux
CentOS
$10 hourly
Angel S.
- 2.7/5
- (4 jobs)
Hello, my name is Ángel Sandoval, and I have 7 years of experience in the IT field, specializing in technical support and systems administration. Throughout my career, I have worked with companies across various sectors, excelling in troubleshooting technical issues, implementing innovative solutions, and maintaining a strong focus on end-user satisfaction. Professional Experience IT Helpdesk - United Nearshore Operations | Santiago, DOM Troubleshooting computer issues and repairing CPUs and printers. Administering PC domains and performing equipment maintenance. Managing the AVAYA call recording system for PBX tape replacement. End-User Computing IT - Support Services Group | Santiago, DOM Administering VMware Horizon for virtual machines and managing users in Active Directory. Handling inventory for Office 365 and IT equipment, along with coordinating purchases and shipments from the U.S. for IT services. Configuring workstations, printers, IP cameras, and Palo Alto VPN systems. Setting up Okta for services like Hulu, Disney, and Instacart. Training new employees in IT processes and providing remote support to international teams (USA, Panama, Mexico, Budapest, Jamaica, and the Philippines). Technical Skills Systems and Tools: VMware Horizon, Active Directory, Office 365, Palo Alto VPN, Okta. Maintenance and Configuration: Computers, printers, IP cameras, and workstations. Languages: Spanish and English (ideal for international support). Training: Onboarding and remote support for multicultural teams. Strengths and Achievements Extensive experience in technical support and troubleshooting for end users. Proven ability to coordinate IT projects on an international scale. Commitment to continuous improvement of processes and systems to optimize team productivity.

Hardware Troubleshooting
Computing & Networking
VMware Administration
Helpdesk
Computer Network
Technical Support
Microsoft Office
Management Skills
Windows 7 Administration
Software Maintenance
Computer
Computer Hardware
Microsoft Windows
$12 hourly
Angel D B.
- 0.0/5
- (0 jobs)
I'm Angel, a Customer Support Expert / VA / Data Entry/translator/interpreter who can work under minimal supervision. I've been working as a customer service advocate for email and chat projects for almost 3 years now, working with platforms like LivePerson, Amazon Connect, Whatsapp Business, and Slack, where I needed to help live customers, guide them through any processes, answering their inquiries related to any issues they were facing at the time, always showing a willingness to help, empathy, patience with good soft skills, communication, and ownership. Here are some services I offer: 📧Email and Chat Support ✅ Responding to chat and emails in perfect English ✅ Responding to email and chat inquiries promptly ✅ Write canned responses to common issues/concerns to be more efficient ✅ Make sure emails are cleared every day 🚚 E-Commerce Order processing ✅ Assisting with order changes, cancellations, and returns ✅ Responding to clients' questions/order issues ✅ Re-sending products to our customers when needed ✅ Issuing refunds according to the company's refund policy ✅ Keeping Excel spreadsheet of returns/exchanges updated Accounts I have worked with: The NYT - Email & chat Enterprise - Inbound/outbound calls Sprint USA - Technical support Altice USA - Backoffice chat If you have any inquiries, please send an invite my way! I will always be there when you call because I'm always on time! Let's talk!

Hardware Troubleshooting
Process Improvement
Online Help
Continuous Improvement
Help System
In-App Support
Process Infographics
Help Scout
German
$10 hourly
Rossangel G.
- 0.0/5
- (0 jobs)
👋 Hi! I’m a bilingual virtual assistant with strong experience in both administrative support and IT troubleshooting. I help small businesses and entrepreneurs stay organized, productive, and stress-free by handling: ✅ Data entry (Excel, Google Sheets, CRMs) ✅ Email and calendar management ✅ File organization and cloud storage ✅ Basic IT support (software setup, troubleshooting, updates) ✅ System documentation and process optimization I’m detail-oriented, reliable, and quick to adapt. Whether you need someone to keep your operations on track or handle small technical issues — I’ve got you covered. Let’s work together to boost your productivity!

Hardware Troubleshooting
Technical Support
End User Technical Support
Google Workspace
Microsoft Excel
Spanish
IT Service Management
Data Entry
Administrative Support
Customer Support
Microsoft Dynamics GP
Time Management
Troubleshooting
Task Coordination
IT Support
$5 hourly
Ulises A.
- 0.0/5
- (0 jobs)
I'm Ulises, a seasoned Customer Support Specialist with 5+ years of hands-on experience delivering exceptional service across diverse industries. From Loan services to ticketing platforms, I've mastered the art of turning frustrated customer into loyal advocates. What makes me different? *Proven track record: Successfully managed thousand of customer interactions with 95% satisfaction rates. *Industry versatility: Experience in financial services, e-commerce, ticketing, and technical support. * Bilingual advantage: Native Spanish, fluent English, perfect for expanding your global reach. *Tech-savvy: Expert in CRM system, ticketing platforms, and Microsoft Office suite. My recent winds include: *Streamlined loan processing workflows, reducing customer wait time by 40% *Developed autopay setup processes that increased on time payments by 35% *Trained and mentored 15+ new team members on best practices. *Maintained detailed customer interaction records with 99.8% accuracy I don't just answer question, I solved problems, build relationships, and protect your brand reputation. Whether you need someone to handle complex billing inquiries, process orders, or provide technical troubleshooting, I bring both the skills and the passion to exceed expectations. What I offer: Customer Support Excellence *Live Chat Support *Email Support *Phone Support *Technical Troubleshooting Specialized Services *Loan Processing & Collections *Order Processing & E-commerce Support *HR Documentation % Compliance *Data Entry & Excel Management Skills: Communication & Support *Online Chat Support *Email Support *Phone Support *Customer Feedback Documentation *Complaint Management *Product Onboarding Technical Expertise: *Technical Support *Hardware Troubleshooting *Desktop Support *Network Monitoring *Ticketing Systems Business Operations: *Data Entry *Microsoft Excel *Loan Processing *Loan Processing *Collections Management *Payment Processing Availability: *Hours: 30+ hours per week *Contract Type: Open to both project-based and contract to hire opportunities *Time Zone: Available for US and Latin American business hours Why Choose me? When you hire me, you're not just getting a customer support agent, you are getting a customer success partner who understands that every interaction is an opportunity to strengthen your brand. I combine technical expertise with genuine empathy to create experiences that turn one-time customers into lifelong advocates. Ready to transform your Customer Support? Let's make it happen.

Hardware Troubleshooting
Complaint Management
Product Onboarding
Customer Feedback Documentation
Order Processing
Ecommerce Support
Ticketing System
Data Entry
Desktop Support
Email Support
Network Monitoring
Microsoft Office
Technical Support
Online Chat Support
Phone Support
$15 hourly
Juan R.
- 0.0/5
- (1 job)
- Proficient in using Zendesk, Agora Pulse, Gorgias. - Well-versed in customer retention and satisfaction. - Expert in handling over-the-phone interactions. - Multitasker. - Fast Learner. - Eager to help customers. - Experience with excel, word, google docs. - Graphic Design Background. - Illustrator, Photoshop, Audio, and video software.

Hardware Troubleshooting
Customer Support
Product Knowledge
Medical Translation
Legal Translation
Technical Translation
Communication Etiquette
Customer Retention
Technical Support
Zendesk
$35 hourly
Gerald M.
- 0.0/5
- (0 jobs)
Competencias Computer Hardware Computer Skills Customer Service Ability to Work in a Team Active Directory LAN/WAN TRANSPORT PROTOCOL LAYERS CISCO IOS ROUTING/SWITCHING VPN Idiomas

Hardware Troubleshooting
Cybersecurity Management
Cisco Certified Network Associate
VPN
Cisco Router
Microsoft Active Directory
Computer Skills
LAN Administration
Routing
Cisco IOS
System Administration
Information Security
Computing & Networking
Network Engineering
Computer Network
$10 hourly
Laura H.
- 0.0/5
- (0 jobs)
Do you have an Online Business? Do you have daily customers to support, new content to translate or data to collect and many other things to handle daily? Allow me to do the jobs that you just don't have the time to do. My main life objective is to be productive with my talent, skills and experience. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I am also a detail-oriented English/Spanish and Spanish/English translator with ability to successfully translate comprehensive business and technical documentation. Below are some of my core skills as a Customer Service/Admin Support: * Strong Spanish/English Skills (Spoken and Written) * Social Media Manager * Email handling * Chat support * Order taking and order processing * Customer satisfaction and retention Any other questions about my experience? You can contact me anytime! I am looking forward to hearing from you!! Best wishes, Laura Hart

Hardware Troubleshooting
Email Communication
Translation
Trend Analysis
Technical Support
Product Knowledge
Language Interpretation
Customer Support
Marketing
Market Analysis
$8 hourly
Juan Manuel C.
- 0.0/5
- (0 jobs)
I’m an IT Technician with over 8 years of experience in customer service and support. I have strong proficiency in office software, logo design, and content writing for websites, blogs, and print materials. I also have advanced studies in strategic marketing and have been working as a freelancer for more than 2 years, specializing in areas such as email marketing and sales. I’m experienced with CRM platforms like HubSpot, and I take pride in being a responsible, dedicated professional. I’m passionate about helping clients meet their goals and providing services that truly add value.

Hardware Troubleshooting
Email Support
Scheduling
Spanish
English
Product Knowledge
Customer Support
Technical Support
$10 hourly
Kerry D.
- 3.0/5
- (1 job)
🧑‍💻Hello! This is Kerry, I am an accomplished Customer Service Specialist with over six years of diverse experience in call centers, including the healthcare, e-commerce, and automotive industries. My expertise lies in effectively managing customer relationships, quickly resolving complex issues, and delivering exceptional service with empathy and professionalism. Fluent in English, French, and Spanish, I am well-equipped to provide superior customer service in a global context. ⚙️Key Skills 📠Strong Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions. 🫂Empathy and Patience: Skilled at understanding customer needs and responding with compassion and patience. 💡Problem-Solving: Adept at analyzing issues, identifying solutions, and implementing effective resolutions. 🦾Adaptability: Flexible and quick to adjust to different situations and customer personalities. ⏳Time Management: Efficient in managing multiple tasks and prioritizing effectively. 😎Positive Attitude: Maintains a positive and professional demeanor under all circumstances. 🖥️Technical Proficiencies: ✅Customer Relationship Management (CRM): Proficient in Salesforce, HubSpot, and Zendesk. ✅Communication Platforms: Experienced with email, live chat, and phone systems, including Slack and Microsoft Teams. ✅Help Desk and Ticketing Systems: Knowledgeable in Jira, Freshdesk, and ServiceNow. ✅Knowledge Base and Self-Service Tools: Skilled in using and updating Confluence, Zendesk Guide. ✅Social Media Management: Handling customer inquiries on social media with Hootsuite and Buffer. ✅Multitasking and Collaboration Tools: Proficient in Trello, Asana, and Monday.com. ✅Basic Technical Skills: Competent in Microsoft Office, Google Workspace, and troubleshooting common technical issues. 💼Professional Experience: Customer Care Representative at ALORICA Managed customer inquiries through email, live chat, and phone. Resolved customer issues efficiently, maintaining high satisfaction ratings. Utilized Salesforce to track and manage customer interactions. Customer Assistance Representative at CONCENTRIX Handled technical support queries, providing step-by-step solutions. Updated and maintained the company’s knowledge base. Collaborated with the team using Asana to ensure the timely resolution of tickets. 🎓Education: O&M Universidad Dominicana Bachelor of Computer Science 🏆Why Choose Me? I am committed to providing exceptional customer service and ensuring that every interaction leaves the customer satisfied and valued. With a strong foundation in both interpersonal and technical skills, I am confident in my ability to contribute positively to your team and help your business thrive. 📩Let's Connect! I am excited to bring my expertise to your project. Feel free to reach out to discuss how I can help you achieve your customer service goals. Contact info: kerry07h@gmail.com

Hardware Troubleshooting
Product Knowledge
System Configuration
Customer Support
Technical Support
Communication Etiquette
Zendesk
$16 hourly
Alonso R.
- 0.0/5
- (0 jobs)
I'm a Technical Support Specialist with a little over 4 years of experience in the field. I'm more of a KPI maniac kind of guy, I tend to get obsessed with finding ways to improve my performance, my curse and my blessing is being too tryhard at everything, however, don't let that fool you, deep down I'm really soft and kind so you can count on me to be patience and reasonable, after all, I am made of flesh of bones (I think so, right?) I'm familiar with the most common tools in the field, such as Zendesk, ServiceNow, Unity Agent, Cisco Webex, Microsoft Entra ID/Microsoft Intune, Cisco Meraki, you name it, I have all the cool kids' badges. I have thousands of hours of troubleshooting and customer service over the phone across multiple jobs, therefore, I could be a great addition to your team. With my experience in the field, I can adapt to any work environment in a matter of days and exceed expectations quite rapidly.

Hardware Troubleshooting
Customer Service Training
Team Training
Training Materials
Microsoft Intune
Microsoft Certified Professional
Microsoft Active Directory
Microsoft Azure
Zendesk
ServiceNow
Customer Support
Customer Service
Technical Support
Helpdesk
Tech & IT
$6 hourly
Fernando C.
- 0.0/5
- (0 jobs)
Pc optimization specialist with a deep understanding of enhancing computer performance and functionality. I troubleshoot system issues, optimize hardware and software configurations, and improving overall efficiency. I help clients get the most out of their PCs. Furthermore, I also know about system maintenance, and guiding clients through custom pc builds or upgrades.

Hardware Troubleshooting
Computer Operating System
Computer Maintenance
Troubleshooting
Performance Optimization
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