Hire the Best Technical Support Specialists
in the Dominican Republic

Thanks for checking my profile! I am an experienced traffic data analyst with a proven track record of optimizing advertising performance and tracking data across various platforms. With a strong background as a Hyros onboarding analyst, I specialize in setting up advanced tracking systems and improving ROAS for businesses and agencies. What I Offer: Comprehensive Platform Expertise: I have extensive experience working with the following platforms, handling key tracking functionalities for each: -Hyros: Complete tracking of all data sources and attribution models. -Certified GoHighLevel: Managing agency and location accounts, users, workflows, integrations, -Calendly: Tracking booking events and integrating them with marketing automations. -HubSpot: Tracking automations and campaigns, optimizing workflows for lead tracking. -ActiveCampaign: Tracking email campaigns to monitor performance and engagement. -Klaviyo: Tracking email campaigns and leveraging data for segmentation and targeting. -ClickFunnels: Integrating tracking scripts, managing redirection tracking, and analyzing funnel performance. -WordPress: Implementing tracking scripts for site visitor data and conversions. -Zapier: Creating custom data integrations and running automated workflows for precise tracking. -Stripe: Tracking sales data to link purchase events with marketing efforts. -Kajabi: Tracking sales data and page performance, ensuring seamless integration with tracking systems. -Keap (Infusionsoft): Tracking sales data and customer journey metrics. -Custom Data Solutions: I build custom data feeds using Google Sheets to manually track, analyze, and calculate metrics like CPC, spam rates, and other KPIs. ROAS Optimization: I specialize in analyzing data, refining ad spend allocation and optimizing marketing strategies based on performance insights. Key Achievements: -Successfully managed tracking for multi-channel advertising campaigns, driving significant improvements in ROI and performance. -Developed custom data pipelines and Google Sheets solutions for detailed tracking and reporting on CPC, lead generation, and conversion metrics. -Integrated tracking scripts and systems across platforms like ClickFunnels, WordPress, Zapier -Reduced Spam by identifying trends, reducing ad spend on campaigns that originate the most spam vs qualified leads/sales/. *I’m looking for a long-term opportunity in a place I can grow professionally, always giving the extra mile and being extra thorough with the quality of the work I deliver. I aim to provide the best solution to my clients at a reasonable cost. Let’s connect to discuss how I can help enhance your data tracking and boost your campaign performance through advanced analytics and tracking expertise! Thanks again for checking out my profile, and I hope to hear from you soon!

I am a reliable Virtual Assistant with experience in IT Support, customer service, and administrative tasks. ✔ IT Support (basic troubleshooting, system assistance) ✔ Customer Support (chat, email, WhatsApp) ✔ Data Entry & Admin Tasks ✔ Fluent in English and Spanish ✔ Fast learner and problem solver I focus on clear communication, quick responses, and helping businesses run smoothly. Let’s work together.

"I help businesses and professionals save time by providing reliable technical support, virtual assistance, and professional document management." "I have experience providing remote technical support, troubleshooting Windows issues, assisting users with Microsoft Office, and creating well-organized business documents." "I specialize in document formatting, PDF conversion, Microsoft Word, Excel, and PowerPoint." "My goal is to deliver accurate, organized, and high-quality work while maintaining clear communication and meeting deadlines. I take pride in solving problems efficiently and ensuring every task is completed with attention to detail." "Whether you need remote technical assistance, document formatting, administrative support, or presentation improvements." "I am committed to helping your business operate more efficiently." "I value professionalism, reliability, and long-term working relationships. If you're looking for someone who is dependable, proactive, and dedicated to delivering excellent results, I'd be happy to work with you."

Are you looking for a bilingual Virtual Assistant specializing in administrative tasks and customer support? You’re in the right place! I am a dedicated and proactive professional with strong problem-solving and listening skills. With over six years of experience as a customer service agent for international companies, I have developed key qualities such as patience, proactivity, and commitment—pillars that define my approach in this dynamic industry. My fluency in English and Spanish allows me to communicate effectively and assist a diverse range of clients. How can I support your business? ✅ Email Management 💬 Chat Support ☎️ Inbound & Outbound Calls 📞 Cold Calling 📆 Appointment Scheduling 🗳️ Data Entry 🖥️ Web Research 📂 File Conversion (Word to PDF, Excel to PDF, and more) ✅ Microsoft Office & Google Suite (Word, PowerPoint, Excel, Google Docs, Slides)

Hi! I’m Jose a Customer Service & Tech Support Specialist with 1,400+ hours on Upwork and a proven track record of delivering fast, friendly, and reliable support to customers worldwide. I am committed to making every customer interaction positive and professional while helping companies reduce escalations, improve retention, and enhance overall customer experience.

Bilingual Customer Service and Technical Support Specialist with Experience in Multiple Industries I have several years of experience working in customer service for U.S.-based companies, providing support in areas such as technical support, interpretation, and online store management. Currently, I specialize in scheduling medical appointments, ensuring efficient and professional care for patients. My approach focuses on delivering high-quality service with clear communication and quick problem resolution. My experience in bilingual environments allows me to adapt easily to different needs and ensure that clients receive the best possible support in both English and Spanish.