Hire the best Data Entry Specialists in the Dominican Republic

Check out Data Entry Specialists in the Dominican Republic with the skills you need for your next job.
Clients rate Data Entry specialists
Rating is 4.6 out of 5.
4.6/5
based on 233 client reviews
  • $50 hourly
    Professional Background: Industrial Engineering professional, with complementary studies oriented to data analysis, financial data management, statistics, data mining and data analysis in general. Advanced command of computer applications for these purposes and extensive verifiable experience in the areas of finance, costs, accounting, inventory control, distribution centers and taxes. Specialist in management and analysis of Quickbooks (Online, Desktop & Enterprise), ZoHo Platforms, table structuring and database analysis in excel. Extensive experience with analysis of financial, logistical, operational data, productivity, management indicators, financial indicators and statistical studies. +10 Years of experience working with spreadsheets at advance level using Excel and GSheets, making every kind of data entry, data accuracy verification, web research, creating databases, analytics, charts and transforming the life of my clients easier by designing his spreadsheets into a friendly, intuitive, visual and powerful tool. About myself: As an individual with a diverse background and a high attention to detail, i thrive in environments that provide continual challenges and tasks. Am a reliable dedicated individual, who is passionate about helping others. I hold myself to a high standard of excellence and take great pride in completing tasks with a high level of professionalism and efficiency. Top Skills: - Cost Accounting - Cost Analystics - Statistical Analytics - Marketing Analytics - Operations Analytics - HR Analytics - Financial Analytics - Database Analytics - Key Process Indicator Analytics Highlights: - I have worked on countless data entry and web research tasks. - I work quickly and accurately on projects to provide the most value for my clients. - I have worked with a wide variety of technology, websites, databases, etc. - I easily pick up what you are needing completed, and will give my best effort on all projects. - I'm efficient and effective in all tasks and work assign to me. - I'm a fast learner, trustworthy, and very flexible in all aspects.
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    Buildertrend
    Spreadsheet Software
    Microsoft Excel PowerPivot
    Google Workspace
    Accounts Payable Management
    Business Analysis
    Zoho Books
    Accounts Receivable
    Account Reconciliation
    Balance Sheet
    Bookkeeping
    Intuit QuickBooks
    Microsoft Excel
  • $14 hourly
    Hi everyone, Welcome to my profile. My name is Durand and I bring more than ten years of experience as a Multilingual customer service representative in English, Spanish, French, and Haitian Creole. Along with that comes extensive knowledge of computers, CRMs, and Medicine. I seek to apply my skillset, expertise, and knowledge in a role at a respected company or service provider. Some of my previous positions included: Customer Service Retention agent Technical Support Medical intern Medical interpreter for LEP patients Below are listed some Multinational Companies that I have worked with: 1- Technical Support: SiriusXM satellite radio (USA); Bank of America POS System(Canada); Liberty Cable TV, Landline phone and internet (Porto Rico); Smartphones like Samsung, LG (USA), 2- Customer Service: Billing and fee description, monitoring orders, and scheduling dispatch (Fiserv) 3-Computer Knowledge: MS Office (Word, Excel, PowerPoint, etc.), Online forms and CSS/HTML coding (Jotform), EMR (Electronic Medical Record) 4-Medicine: Medical Intern at Hospital Juan Pablo Pina Among my hobbies and interests are Medical reviews, sports, movies, music, and technologies. I am looking forward to work with you and expand my skills and experience. Thank you for taking the time to read these lines. Cheers, Durand
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    Insurance
    Medical Interpretation
    English to Haitian Creole Translation
    Answered Ticket
    Customer Service
    Haitian Creole
    Translation
    EMR Data Entry
    Salesforce CRM
    Language Interpretation
    French
    English
    Zendesk
    Spanish
  • $15 hourly
    🌸 Welcome to the world of top-notch Social Media Management! 🌸 My clients have seen remarkable results, saving hundreds of hours while ensuring their Social Media pages are optimized at the highest level. I specialize in delivering consistent and branded content for your Social Media pages, organically growing your audience with 100% real and active followers. If you resonate with any of the following thoughts, we might just be a perfect match: 📌 "I lack the time to manage my Social Media pages effectively." 📌 "Hiring and training a team for social media management is costly and overwhelming." 📌 "Social Media is foreign to me, and I need expert help." 📌 "I want my Social Media pages to reflect my brand's essence." 📌 "I need someone to take full control of my Social Media pages, staying current with trends and special occasions." 📌 "I want to spend no more than 5 minutes per week on content review." Working with me, you'll receive: 💎 Professionally designed custom graphics that align perfectly with your business goals. 💎 Full control over scheduled content, requiring less than 5 minutes per week for approval. 💎 Recommendations and insights based on best practices tailored to your business. 💎 An ever-growing Social Media presence that keeps you connected with your audience. 💎 The assurance that your Social Media pages are in capable hands, delivering excellent results. My expertise includes: 🔥 Crafting a compelling Content Strategy with exquisite graphics, videos, and reels in line with your branding guidelines. 🔥 Managing and nurturing your Social Media presence across various platforms like Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, Tiktok, and YouTube. 🔥 Ensuring consistent growth and delivering detailed result reports. Ready to embark on this fantastic journey together? Take the next steps: 👉 1) Watch the videos on my Upwork profile and check out my work examples. 👉 2) Click the "Invite to Job" or "Send a Message" button. 👉 3) Craft a personalized message detailing your specific needs. Act swiftly, don't miss this opportunity! My Expertise: Social Media Management, Social Media Strategy, Social Media Content Creation, Social Media Graphic Design, Short-form video editing, Captions Writing, Hashtags Research, Social Media, Social Media Marketing, Social Media Organic Growth, Social Media video editing. Let's make your Social Media shine like never before! Contact me today and let's create magic together! 💫
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    Client Management
    Bookkeeping
    Customer Service
    Visual Presentation Design
    Illustration
    Infographic
    Scheduling
    Time Management
    Communications
    Digital Marketing
    Content Creation
    Content Writing
    Office Space Planning
    Social Media Content Creation
    Online Market Research
    Community Management
    Digital Project Management
  • $15 hourly
    Passionate and hardworker. Detailed oriented and organized writer. Free of plagarism and proofread work delivered in every experience. Cinematography graduate and certifications in Content and creative writing. Experience writing short stories and scripts in the romantic genre and LGBTQ+ topics. Also experience in writing articles and buying guides in different niches with SEO content. Looking for someone eager to work and passionate about writing, I'm your guy.
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    Book Writing
    Ghostwriting
    Community Management
    Content Writing
    Fact-Checking
    Virtual Assistance
    Ebook
    Novel
    Fiction
    Short Story
    Short Story Writing
    Young Adult
    Creative Writing
  • $8 hourly
    ✅TOP RATED VIRTUAL ASSISTANT - SOCIAL MEDIA MANNAGMENT - WEB DEVELOPER - COSTUMER SERVICES ✅ As a virtual assistant freelancer, I am a highly organized, detail-oriented, and self-motivated professional with extensive experience in providing remote administrative, technical, and personal support to businesses and individuals. With exceptional communication skills, I am able to work closely with clients to understand their needs and goals, and deliver high-quality results on time and within budget. EXPERIENCES - Cold calling experience (real state) ✅ - Sales experience, (selling vacations)✅ - 2 years of experience working in the customer service area at the airport✅ - Digital marketing ✅ - tech support (L2 tickets and live chat)✅ - Data entry ✅ - call center ✅ - IT support web hosting ( plesk/cpanel)✅ - HTML/CSS✅ CERTIFICATIONS *Digital marketing✅ *EXCEL EXPERT✅ *CCNA ENTERPRISE ( 200-301)✅ *windows server 2016 / 2019 ✅ *Office software package✅ *Technician in ip networks✅ *MS Office Suite (Word, Excel, PowerPoint)✅ *Google Docs (Spreadsheet, Docs, Gmail, Google Drive, etc)✅ * Plesk obsidian associate and professional✅ -Languages (English, Spanish, French) -Good Typing Skills -Virtual Assistant -research skills - Data entry In addition to my technical skills, I possess a strong work ethic, a positive attitude, and the ability to adapt to changing environments and requirements. I am passionate about delivering excellent customer service and strive to exceed expectations in all my projects. If you are in need of a virtual assistant who can streamline your business processes, improve your productivity, and help you achieve your goals, please don't hesitate to reach out to me.
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    Office 365
    Executive Support
    Social Media Management
    Marketing Management
    Cold Calling
    Scheduling
    Virtual Assistance
    Spanish
    Microsoft Office
    Microsoft Excel
  • $20 hourly
    Hi, i'm a detail-oriented, efficient, a multi-tasker and self-motivated full time freelancer that can help you with your day-to-day administrative tasks so you can focus on the more important aspects of your business. I am still very much willing to develop new skills and learn new things. Services Offered: • Data Entry • Web Research • Live Chat and Email Support • Shopify assistant • Amazon assistant • Administrative Tasks • Canva
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    Graphic Design
    Social Media Imagery
    Social Media Optimization
    Social Media Content
    Social Media Content Creation
    Customer Service
    Media Analytics
    Canva
    Online Research
  • $15 hourly
    Are you looking for a Virtual Assistant to assist you with your eCommerce business, coordination, or administration? You are in the right spot! These are the tasks I can help your business with: ➢Customer Support - Email (Zendesk and Reamaze, Zoho, Netsuite) -Chat (Talk to live chat) -Order fulfillment with supplies - Social Media engagement- messages, comments, and moderation -Digital Marketing ➢Admin Work -Collecting emails and contact information -Microsoft Office (Word, Excel, and Outlook) -Data Entry ➢Experience -Shopify -Printify -Etsy -Trello, Asana, Airtable
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    Chat & Messaging Software
    Spanish Tutoring
    Writing
    QA Management
    Community Moderation
    Tech & IT
    Real Estate
    Digital Marketing
    Web Development
    Technical Support
    Phone Communication
    Customer Satisfaction
    Administrative Support
    Email Communication
  • $8 hourly
    I am an experienced Customer service representative, Customer Support, Customer Care, E-Commerce and Sales. I worked with major call centers in Dominican Republic, I have been awarded various time as best agent in Sales, best connections with customers also for being a devoted person. As for Customer Services I was awarded for consecutive months as best agent for keeping my KPI in Highest standard. , KPI oriented, Problem solving, Patience and Results. My previous experiences are * Comcast telemarketing sales * United Health Care Telemarketing sales * Dish network Telemarketing sales * Comcast Customer Service * United health Care Customer Service * Radnet Customer Care. I speak various languages * French * Spanish * English * Haitian Creol
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    Virtual Assistance
    General Transcription
    Administrative Support
    Customer Support Plugin
    Translation
    Outbound Sales
    Telemarketing
    Customer Service
  • $12 hourly
    50% of businesses fail because they don’t hire the right help. I’m glad to see that you won’t be one of those businesses. I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with three years of experience in the administration industry. My Services: ✅ Customer Care for eCommerce - Email - Live Chat - Tech Support - Sales Support - Other Call Center Services Platforms: Zendesk, Gorgias, Reamaze, TalkTo Live Chat. ✅ Virtual Assistant Support Service - Virtual Assistant Support - Back-end and Admin Support - Social Media Moderation - Order Fulfillment Platforms: Shopify, Oberlo, Aliexpress, CJ dropshipping, Printify, Printful, Gooten, Etsy. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching Platforms: Trello, Asana, Airtable, Google meets, Zoom. ✅ Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)
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    Digital Marketing
    Social Media Content Creation
    Video Editing
    Facebook
    Instagram
    Graphic Design
    Social Media Content
    Content Creation
    Social Media Website
    Social Media Management
    Social Media Marketing
    Email Marketing
    Canva
  • $10 hourly
    Hey there, I'm Allan! A 25-year-old pro from the Dominican Republic, passionate about learning and growth. Fluent in Spanish (it's in my DNA!) and rocking English like a boss. I'm on a mission to overcome challenges and solve problems creatively. I thrive on learning new stuff, and I'm all about making a positive impact wherever I go. From Microsoft Office to Google Drive and more, I've got tech skills that could probably send a rocket to space (well, maybe with some instructions). I'm all about good vibes and great communication. Creating a positive work vibe is my thing. Plus, I'm pretty much available all day, ready to jump into any task. Let's team up and bring some serious innovation and efficiency to your projects! Books I Love: Letting Go (David Hawkins) Originals (Adam Grant) The Big Leap (Guy Hendricks) Chef In Progress: I love cooking any type of food for my family and friends. Animal Lover: I pet every dog I see, I own a hedgehog and a cat. Content Creator: I'm passionate about sharing what I learn about life on my podcast. YouTube: @sinreglasrd Spotify: SIN REGLAS BY ALLAN ABREU Instagram: @srpodcast, @allanabreu13 TikTok: @sinreglaspod
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    Receptionist Skills
    Cooking
    FL Studio
    Content Creation
    Forex Trading
    Cryptocurrency
    Market Analysis
    Microsoft Windows
    Spanish
    Guitar
    Virtual Assistance
    Microsoft Office
  • $10 hourly
    Thank you for visiting my profile, I am responsible, disciplined, and a fast learner. I have been playing an important role as a customer support in the call center industry for high-profile companies such as Foot Locker, Altice, Roblox, and Home Exchange and I have also worked on several translation projects through Upwork with 100% satisfaction from my clients. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, instructions, and medical diagnoses. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
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    Shopify
    File Management
    Administrative Support
    Zendesk
    UX & UI
    Figma
    Translation
    Virtual Assistance
    Customer Support
    Email Support
    Online Chat Support
    Customer Service
    English
    Spanish
  • $8 hourly
    I am a highly versatile individual with the ability to effectively handle multiple tasks simultaneously. Throughout my career, I have gained extensive experience in various work environments where dedication and teamwork are highly appreciated. I am known for my dynamic approach, proactive mindset, and unwavering enthusiasm in everything I do. Additionally, I possess strong digital literacy skills that allow me to adapt quickly to technological advancements and utilize them to their fullest potential. My primary goal is to continuously develop and grow professionally, seeking new challenges and opportunities for personal and career advancement.
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    Real Estate Virtual Assistance
    Shopify Apps
    Phone Communication
    Email Communication
    Appointment Scheduling
    Appointment Setting
    BPO Call Center
    Outbound Call
    Virtual Assistance
    Copywriting
    Microsoft Office
    IT Support
    Customer Service
    Online Chat Support
  • $10 hourly
    I've been in Customer Service, Supervision and Sales field for 12 years. I have experience in positions where I used to work with inbound and outbound calls, CRMs, emails , live chats, data entry, internet browsing, Google Calendar, Google Drive, Google Sheets, Google Maps, Microsoft Office, Dial pad, Text now, Voice App, etc What can I contribute to your company? I'm a fast learner and I put all my effort to be focused to offer the best of myself and love to pay attention to details. Also, if you are willing for a very responsible executive, respectful, organized, punctual, multitasker, proactive, optimistic, self-motivated, excellent human relations, leadership management, conflict resolutions, computer skills, enthusiastic, professional and always with a good disposition to work and learn, time management, who enjoy working hard and work under pressure effectively you can count on me. During those years of hard work and dedication, I have learned that taking action to achive goals and keeping customers happy is the key to succeed in any business. Thank you for your time. Best Regards, Lic. Rosy Perez
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    Customer Service
    CRM Software
    Administrative Support
    Project Management
    Email Support
    Executive Support
    Lead Generation
    Telemarketing
    Sales
    Customer Support
    Real Estate
    Appointment Scheduling
    Time Management
    Microsoft Office
  • $6 hourly
    With over six years of experience as a freelancer, I have honed my skills in English and Spanish interpretation, appointment setting, customer service, and technical support. My extensive background in these areas has equipped me with the expertise to excel in diverse roles. As an interpreter, I facilitate effective communication between English and Spanish speakers, ensuring seamless understanding and interaction. I possess strong organizational abilities, enabling me to proficiently manage schedules and coordinate appointments. In customer service, I am adept at addressing inquiries, resolving issues, and fostering positive customer experiences. Additionally, my technical support experience enables me to troubleshoot problems, offer guidance, and assist customers with their technical queries. Overall, I bring a versatile skill set and a wealth of experience to any role in these domains.
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    Appointment Scheduling
    BPO Call Center
    Appointment Setting
    Microsoft Office
    Over-the-Phone Interpreting
    Virtual Assistance
    Customer Service
    Language Interpretation
    Consecutive Interpreting
    Zendesk
    Phone Support
    Email Support
    Spanish
    Online Chat Support
  • $20 hourly
    Nice to meet you! 😊 I’ll make your work easier while ensuring that you have a seamless work experience ⭐️👩🏻‍💻 I have experience working for high-profile US companies in the healthcare field, including Florida Blue, Healthfirst; complying with HIPAA guidelines and as well as a Quality Assurance Analyst auditing calls and making sure processes were followed. Every project/task is carried out with diligence, efficiency and delivered before the expiration of deadlines. ✔️Customer Support: 📞 Chat, Email and Phone ✔️Administrative Tasks: 🗂 G-Suite (Docs, Meet, Calendar, Sheets) File Organization Presentation Design (Canva, Google Presentation, Power Point..) Website Design (WIX) Calendar Management: 📆 Scheduling meetings/appointments ✔️Data Entry and Research: 🤓 PDF/Word Conversion Data Entry Translation from English to Spanish - Spanish to English Research Lead Generation My goal is to satisfy you (my client), by providing excellent services with noticeable results. Looking forward to working with you. Regards, Keisha :) ✨
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    Lead Generation
    Microsoft Excel
    Accuracy Verification
    Canva
    Email Support
    Wix
    Customer Service
    Virtual Assistance
    Spanish to English Translation
    Google Docs
    Copy & Paste
    Google Sheets
    Microsoft Word
    Microsoft Office
  • $15 hourly
    I'm a QA engineer with more than 7 years of experience working with functional testing integration testing and automation using selenium and Appium both with java
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    Quality Assurance
    QA Testing
    Mobile QA
    Software QA
    Software Testing
    Zephyr
    Test Execution
    Regression Testing
    API Testing
    Jira
    End-to-End Testing
    Database Testing
    Test Results & Analysis
  • $8 hourly
    Thank you for visiting my profile! I'm here to be your comprehensive support in efficiently managing your administrative tasks and providing exceptional customer service. I am a patient and highly motivated professional with over 3 years of experience in the fields of Business Administration and Accounting. I can be your reliable ally to achieve a more efficient workflow and meet your clients' needs exceptionally, simplifying business life, and elevating your online presence to new levels of success. My skills include: ✅ Administrative Tasks - Data entry - Email management - Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) -File conversion (PDF to Excel / PDF to Word) - Google Workspace (Docs, Sheets, Drive, Slides, Chat) - Project and daily activity management: Google Calendar, Calendly, and Trello. - Use of video conferencing applications: Slack, Zoom, Google Meet, Microsoft Teams. - Client follow-up and appointment management. - Proofreading in Spanish ✅ Community Moderator / Chat Support - Chat Support: Expert management of customer service, effective resolution of inquiries, and handling delicate situations. - Social Media Moderator (Instagram, Facebook, TikTok, YouTube, Twitter, LinkedIn, WhatsApp, Pinterest). - Audience Interaction: Quick and effective responses to comments, messages, and mentions. I am open to learning new functions and programs to provide better service. I learn quickly and adapt easily to new tools and technologies. Please feel free to contact me to discuss your needs and goals and how I can assist you.
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    Microsoft Excel
    Google Workspace
    Email Communication
    Community Moderation
    Customer Service
    Administrative Support
    Online Chat Support
    Social Media Management
    Appointment Scheduling
    Trello
    Virtual Assistance
    Microsoft Office
    Castilian Spanish
  • $15 hourly
    If you're seeking a virtual administrative assistant with expertise in Customer Service and Social Media Management, you've come to the right place! 🎉 Hello, I'm Gianny Martinez, an MBA Industrial Engineer with over 6 years of experience in Project Management and more than 3 years of experience in Marketing and Business Administration. I'm eager to assist you in managing your business activities from the ground up and provide support in various areas. 📆 Business / Project Management: - Process Docs Creation - Team Management - Project Coordination - Task Scheduling and Delegation - Performance Tracking - Workflow Optimization - Meeting Coordination - Reporting and Analytics - Strategic Planning 📲 Marketing: - Content creation, design, and scheduling - Community Management (Instagram, Facebook, LinkedIn, TikTok) - Social Media Strategy Development - Influencer Outreach and Collaboration - Analytics and Performance Tracking - Event Promotion and Management - Customer Engagement and Interaction 📇 Administrative work: - Email management, reminders, appointment scheduling, travel planning, etc. - Transcriptions / Translations - Customer Service Management (emails, calls, chat) - Data Entry (Excel and Google Sheets) - Copywriting I would love to discuss and learn more about the goals of your project or company, offer you my assistance, and achieve favorable results.✅
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    Project Management
    Social Media Content
    Marketing
    Email Support
    Virtual Assistance
    Customer Service
    Scheduling
    Communications
  • $7 hourly
    Hi there! Over the years, I've gained extensive customer service experience, having worked with well-known companies such as Samsung, Xfinity Mobile, and UnitedHealthcare. Throughout my career, I've excelled in tech support, honing my ability to work under pressure and effectively address customer concerns. 🛠️ I pride myself on being reliable and responsible, always punctual in carrying out my duties. Eager to learn and equipped with a passion for my work, I approach tasks with a positive attitude. Let's achieve great things together! 🚀
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    Order Tracking
    Content Moderation
    CRM Software
    Customer Satisfaction
    Customer Relationship Management
    Customer Support
    Ticketing System
    Microsoft Office
    Online Chat Support
    Phone Support
    Zendesk
    Virtual Assistance
    English
    Spanish
  • $10 hourly
    Customer service specialist with over 5 years of experience in the industry. Knowledge of customer service and a back ground of 2 years of appointment settings. Experience with cold calling , power point, spreadsheets, excel, Avaya, and other CRM tools.
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    Patient Care
    Virtual Assistance
    Administrative Support
    BPO Call Center
    Appointment Scheduling
    Call Scheduling
    Phone Communication
    Customer Service
    Receptionist Skills
    Email Communication
    Phone Support
    Spanish
    French
  • $13 hourly
    I'm a content marketing and social media enthusiast with a passion for turning brands into captivating stories. With 3+ years of experience in real estate and other industries, I've honed my skills in creating engaging content that drives results. I love collaborating with clients to develop fresh ideas and bring their vision to life. Ready to elevate your online presence? Let's chat about your goals! Feel free to reach out to schedule a call or learn more about my work.
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    Project Management
    Customer Satisfaction
    Gorgias
    Zendesk
    Administrative Support
    Notion
    Slack
    Shopify
    Trello
    Airtable
    Creative Writing
    Copywriting
    Virtual Assistance
    Microsoft Office
  • $8 hourly
    Hey there! 👋 I'm a super organized leader who loves making things work better. 🚀 I'm really good at fixing things to boost overall performance. I can handle lots of stuff at the same time, and I'm great at managing my time. I make sure to get things done on time and deliver awesome results. 💪 I'm also good at talking and writing in a way that's easy to understand for everyone on the team, clients, and other important folks. If you choose me as your virtual assistant, you're getting someone who's always on the ball and ready to help with whatever your business needs. 🌐 I've got a solid background in the BPO industry, and I love finding ways to make things run smoother. I'm sure I can bring some real results to take your business to the next level. Excited to make your business more efficient and productive? Let's team up and see how my skills, including over 7 years of experience as a billing agent, quality analyst, team supervisor, and trainer, can make a real difference for your business. 🌟
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    Spanish to English Translation
    English to Spanish Translation
    Zendesk
    BPO Call Center
    Virtual Assistance
    Online Chat Support
    Data Analysis
    Microsoft Excel
    Presentation Design
    Client Management
    Communication Skills
    Leadership Skills
    Customer Service
    Training & Development
  • $6 hourly
    I am a motivated, reliable, and responsible individual with a strong work ethic and quick learning abilities. With 10 years of experience in the BPO industry, I have worked in various roles, including customer service, billing, sales, retention, and executive customer relations. 🌟 Highly adaptable and capable of working efficiently under pressure, both independently and as part of a team. In addition to my BPO experience, I hold a Bachelor's degree in Hotel and Tourism Management. Currently pursuing a Master's in Human Resources, I am also eager to undertake a Master's in Project Management. My diverse work background includes roles at AT&T, Ingenico POS Systems, Optimun, JW Marriott Austin, Cano Health, and Citizens Bank. Additionally, I have experience as an English and Spanish teacher. 📚💼
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    Customer Retention
    Sales Call
    Business Management
    Online Chat Support
    Email Support
    Central Reservation Systems
    Hospitality & Tourism
    Appointment Setting
    Phone Communication
    Virtual Assistance
    Administrative Support
    Customer Satisfaction
    BPO Call Center
    Customer Service
  • $7 hourly
    Hey there! I'm really pumped to chat with you and tell you a bit more about what I bring to the table as a freelancer. So, here's the scoop! For the last 3 years, I've been diving deep into the world of customer service and virtual assistance. You know, dealing with all sorts of stuff to make sure things run smoothly. I've worked with big names like SimmondMed, Amazon, Fiserv, and Pscu, where I've picked up some pretty cool skills. I'm not just about getting tasks done; I'm all about finding smart solutions, building solid connections, and making sure every project rocks. Whether it's helping out SimmondMed or contributing to the Amazon hustle, I'm on it. I'm the kind of freelancer who's into making things easy and stress-free. I love jumping into different challenges, learning on the go, and paying attention to the little details. Let's not just get things done; let's team up on a mission to make your project stand out. I'm all about bringing my passion and skills to the table to make your thing shine. Excited to make something awesome with you! What services do I offer as a virtual assistant?📝 •Agenda management •Email administration •Online Shopping •Travel reservations •Customer service through different channels such as phone, email, chat and social media •Appointment Confirmation for Events and Meetings •Database Management •Creation of presentations •Social media management •Quickbooks
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    Spanish
    Administrative Support
    Ticketing System
    Zendesk
    Phone Support
    Email Communication
    Online Chat Support
    Customer Satisfaction
    Appointment Setting
    Appointment Scheduling
    Customer Service
    Email Support
    Customer Support
    Virtual Assistance
  • $20 hourly
    Would you love to get rid of those boring, long, and repetitive tasks that seems to have no end and affects your productivity? Here's where automation takes place. It can help you to not only save time and money, but also helps you to reduce human error (which we all have been blamed for before). If you can relate with at least one of those things mentioned above, or you simply want to make your life at work at least a little easier, then you are in the right place! My experience and expertise can help your business to grow with the leverage of AI and automations. I can help you increase productivity by decreasing the time spent on tasks that will be done by computer programs. Here's some examples of (but not limited to) where and how we can work together: 👨🏻‍💻 Web Scraping You have an eCommerce business where you only rely on the platform itself (eBay, Amazon, Shopify, etc.), and you would like to create an Excel user-friendly spreadsheet that contains all information about your items, customers, etc. that helps you keep a daily tracker that you can easily use and share with another team members. 🛠️ Script Automations You receive emails on a daily, weekly or monthly-basis, that contain files with sales reports. Then you need to download the file, and create a new report every time. 💻 User-friendly Spreadsheets You want to have tailored spreadsheets that suits your own business needs. Payroll Management, Inventory Tracker, Budget Tracker, etc. You name it! Clean and organize your current spreadsheets to help you declutter your work and make it easier to use. My expertise lies in creating tailored solutions that could be as similar as those mentioned above, or your own specific issues that needs to be solved. To help you create these solutions, I provide my expertise and experience using tools like: • Microsoft Excel (VBA, Power Query, Power Pivot) • Microsoft Power Automate • Tailored Scripts (Python) • ChatGPT (Open AI) With the correct use of these tools, we can create solutions that with only a couple of clicks will get the work done for you. You'll move from taking hours (or even days) of work to have your data organized, usable and readable within minutes. My main goal is not to only create tailored solutions or help you with your current projects, but also create a unique experience. I will achieve this by: 🌟 Active listening: I'll make sure to listen and understand what you are looking for by using probing questions and give you continuous updates on the status of your project, so you can let me know if you want anything to be improved or changed before its completion. 🤝 Communication: Once we start working together, I want you to feel comfortable and confident that your project is on the right hands. You will feel that you are side by side working with me while I communicate every step of the process as it's being worked on. 💼 Experience: Once your project is completed, I'll follow-up with you to make sure everything is running smoothly and as desired. Let's work together to make your job/life easier!
    vsuc_fltilesrefresh_TrophyIcon Data Entry
    Spreadsheet Automation
    Automation
    Microsoft Power Automate
    Web Scraping
    Python
    Macros
    Data Analytics
    Data Cleaning
    Data Analysis
    Excel Formula
    Excel Macros
    Power Query
    Visual Basic for Applications
    Microsoft Excel
  • $6 hourly
    I have wide experience with projects related to customer service, data entry, and copywriting. I am always willing to acquire more knowledge that could improve my qualities with the means to provide the best service. Your business will be my top priority in order to get the best results on each task and interaction. Regarding my current skills, I have the following : - Customer service - Data Entry - Tech Support - Article writing on Word Press based on SEO (Spanish) - Video Editing - YouTube Content
    vsuc_fltilesrefresh_TrophyIcon Data Entry
    Customer Support
    YouTube Thumbnail
    Video Editing
    Article Writing
    Technical Support
    Customer Service
    Spanish
    Online Chat Support
  • $6 hourly
    I am an all-around office, dedicated caring, and task-focused person. Spanish native speaker with a Business Administration degree and some Tourism background. I am currently studying Marketing to diversify my experience and knowledge. If I could describe myself in three words professionally speaking, those would be: Proactive, Communicative and Resilient towards challenging situations. I prefer clients who are professional (they don't ghost or disappear and they communicate when something is wrong or even if they don't hire, they appreciate my application time). I prefer if they are understanding and empathetic, open to new ideas, and receive constructive feedback besides being resourceful, and that goes both ways. Responsibilities you can expect from me, but not limited to just these: *General Research, Translation and report creation. *Accounting and Quotation. *Budget creation and management. *Social media and live monitoring. *Administrative support. * Assisting with project management tasks. *Email and phone management *Data Entry and General Backoffice Support. *Scheduling events and meetings. *Managing CRM. *Backoffice and Clerical Tasks. and more! Let's collaborate and start a productive journey and collaboration! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖ Hola, Soy Jarlina, gracias por tomarte el tiempo de visitar mi perfil. Actualmente ofrezco mis servicios en Español e Inglés. Me encuentro estudiando mercadeo (Marketing), pero ya habia culminado mi carrera en administración de empresas y también realizado algo de carrera en turismo, al igual que uno que otra capacitación en contabilidad. Me interesa diversificar mi experiencia y conocimientos ya que el mercado actual sigue y continuará siendo muy cambiante y competitivo. Si pudiera describirme en pocas palabras, me definiria como una persona Proactiva, Resiliente y comunicativa ante los desafios diarios. Prefiero trabajar con clientes profesionales y comunicativos, que no teman recibir ideas y soluciones creativas, que puedan dar y recibir críticas constructivas y que no desaparezcan en medio de un trabajo o de un proceso de aplicación, y que si al menos eso pasa, pueden comunicarse y dejarlo saber. Te puedo asistir en una cantidad inmensa de tareas administrativas y en otras áreas, que hasta creo que me quedaré corta en la lista, pero aquí te indico unas cuantas: -Investigaciones, encuestas, verificación, Traducción General y búsqueda de información. - Monitoreo y moderación de medios digitales. - Servicio al cliente y asistencia virtual. -Soporte Administrativo. -Manejo de correo electrónico. -Agenda de reuniones, eventos y actividades presenciales y virtuales. -Realizacion de reportes y diapositivas para presentaciones. Y más! Siéntete en toda confianza de escribirme y hagamos de este contacto una posible alianza futura a largo plazo!
    vsuc_fltilesrefresh_TrophyIcon Data Entry
    Typing
    Content Moderation
    Lead Generation
    Company Research
    Hospitality & Tourism
    Scheduling
    Executive Support
    Google Slides
    Email Communication
    Real Estate Virtual Assistance
    Accounting
    Market Research
    Media Monitoring
    Administrative Support
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