Hire the Best Customer Service Representatives in Santo Domingo, DO

✔ Compliance Analyst |KYC|KYB|PEP|SDN|RC| ✔ Customer Support Specialist ✔ Social Media Management ✔Virtual Assistant

I am a dedicated Professional in Industrial Psychology with over 5 years of experience in developing recruiting strategies to identify qualified candidates and resolving workplace issues, ensuring compliance with labor laws and company policies.

Hi, I’m Maria — a bilingual (English/Spanish) administrative and operations professional who helps businesses stay organized, responsive, and running smoothly. I’m comfortable managing priorities, working independently, and collaborating across teams in both remote and fast-paced environments. What I support best: 📌 Administrative & Operations • Calendar, inbox, and task management • Administrative follow-ups and coordination • Remote/on-site operational support • Team communication and organization 👥 HR & Team Coordination • Onboarding, scheduling, and staff communication • Internal documentation and process support 📦 Ecommerce, B2B & Client Coordination • Shopify and e-commerce support • CRM management and client organization • Wholesale, corporate accounts, and order coordination 🎯 Events & Logistics • Internal/external event coordination • Vendor communication, logistics, and timelines If you need someone who keeps things moving behind the scenes — Let’s connect💬💻

¡Hello! ¡Thank you for checking my profile, here is a quick overview of my skills and strengths. I provide administrative support. I am well-organized, detail-oriented, self-motivated, and quality oriented. With the ability to manage online projects meeting customer requirements. I bring experience to my work, but more importantly, my desire to learn and grow. I have more than 5 years of experience working as a customer service representative, virtual assistant and sales support. Languages: ✅ Spanish (Native) ✅ English (Advanced Intermediate) Skills: ✅ Schedule Management ✅ Email Management ✅ Customer Service ✅ Data Entry ✅ Writing ✅ Translation ✅ Amazon FBA ✅ Social Media Management ( Facebook, Tik Tok, Instagram, Linkedln, Twitter, Pinterest) ✅ Sales ✅ Marketing ✅ Shopify Programs/Platforms: ✅ MS Office Suite (Excel, PowerPoint, Word) ✅ Zoom ✅ Google Workspace ✅ HubSpot ✅ Canva Available at the moment

Hi! I'm Carolina — a reliable, proactive, and resourceful Virtual Assistant with a passion for helping busy professionals and entrepreneurs stay organized, productive, and ahead of the curve. With over 5 years of experience in administrative support, English instruction, process improvement, and tech integration, I bring a unique combination of people skills and technical insight to every project. 💡 What I Do Best: ✅ Virtual Assistance: Inbox & calendar management, customer service, data entry, online research, file organization, task tracking (Trello, ClickUp, Asana). ✅ English Tutoring: Personalized lessons for kids & adults, including English for call centers and business communication. (Bilingual: Spanish-English) ✅ Quality Assurance: Reviewing processes, monitoring team performance, reporting errors, and ensuring consistency and accuracy across tasks and deliverables. ✅ Automation & Systems Setup: Zapier | Make | Google Sheets | Excel | Notion | Airtable. I automate workflows so your team runs on autopilot. ✅ Upwork Profile Optimization: I help freelancers polish their profiles to get more attention, interviews, and contracts with keyword-rich rewrites and strategic formatting. 🔍 Quality-Focused Mindset: My experience in QA means I don’t just complete tasks — I spot inefficiencies, suggest improvements, and help raise the standard. Whether I'm reviewing workflows, optimizing documents, or checking client deliverables, my goal is to uphold quality and consistency. 🧰 Tools I Use: Google Workspace, Microsoft 365, Notion, Airtable, Slack, Teams, Trello, ClickUp, Canva, Zoom, Loom, and more. 🚀 Why Work With Me? Clients love working with me because I’m detail-oriented, adaptable, and always bring a solution-focused mindset. I believe in clear communication, on-time delivery, and going the extra mile to exceed expectations. 📅 Availability: to be discuss Optional night shifts with extra rate Let’s talk! I’d love to support your business with high-quality work and a proactive attitude.

Hi! I'm Victoria If you're looking for a reliable Virtual Administrative Assistant with a strong background in Customer Service, Operations, and Business Administration, you've come to the right place! With 9+ years of experience supporting U.S based businesses and international teams, I help busy professionals and businesses stay organized, streamline their day to day operations, and keep things moving efficiently. 💼 Executive & Administrative Support * Inbox and calendar management * Meeting scheduling, preparation, and follow-ups * Travel coordination and itinerary planning * Document preparation and data entry * Administrative task coordination ⚙️ Operations & Workflow Management * SOP creation and process documentation * KPI tracking and performance reporting * Workflow optimization and task coordination * Team coordination and operational follow-up * Process improvement and problem-solving 🎧 Customer Support & CRM * Email, chat, and ticket management * Salesforce and CRM management * Customer issue resolution and escalations * Customer experience and retention support * Follow-up and case management 🌟 Why Work With Me? *Professional experience supporting U.S.-based businesses and international teams * Strong background in operations, team leadership, customer service, and executive support * Experience supporting a luxury international resort, where professionalism, discretion, and attention to detail were essential * Comfortable working independently, managing priorities, and communicating across time zones * Experienced with Salesforce, Google Workspace, Microsoft 365, Slack, Zoom, Asana, ClickUp, Airtable, and other productivity and collaboration tools I’m looking to build a long term relationship. Let's meet!