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  • $12 hourly

    • 5.0/5
    • (6 jobs)
    Hi there! Thank you for checking my profile, I appreciate it! My name is Dennis, a qualified Customer Service Specialist with a wealth of experience in the field. Having worked with several globally recognized BPO companies, and having worked long-term as a Freelancer Customer Service Specialist/Sales Associate for an eCommerce Drop-shipping business, I have gained extensive knowledge and expertise in providing exceptional customer service across a variety of platforms, including phone, chat, email, text messaging, and more. Customer service skills: -Order Processing and Fulfillment -Answering general product questions -Strong Problem-solving Skills -Strong command of the English language -Phones -Chats -Text messaging -Social Media interactions -E-mails -Returns/Exchanges/Chargebacks/Disputes -Handling customer complaints E-Commerce: Proficient in delivering Customer Service for eCommerce Drop-shipping business, comfortable contacting vendors and sellers, Phone calls, chat, E-mail, Order processing through X-cart, Woocommerce, Shopify uploading, editing/updating products. anti-fraud prevention and risk management, Pay//pal money transactions, Chargebacks, Disputes, and returns assistance, freight/tracking specialist. Tools: Freshdesk, Freshcaller, Freshdesk Chat, Slack, Basecamp, Canva, Zoom, Sk//ype, Pay//pal, Live Chat, Ring Central, Magic Jack, Google Calendar, Google Sheets, Google Docs, Google Drive, Excel, Adobe Photoshop, Adobe Illustrator, and many more! If you're looking for a dedicated and experienced Customer Service Specialist, I would be happy to discuss my qualifications further with you. Thank you for considering my profile.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Administrative Support
    Online Chat Support
    Order Tracking
    Phone Support
    Order Processing
    PayPal
    Customer Support
    Canva
    Virtual Assistant
    Email Communication
    Adobe Illustrator
    Data Entry
    Adobe Photoshop
    Customer Service
  • $10 hourly

    • 4.8/5
    • (6 jobs)
    Hello there! I'm a Moderator/Social Media Manager with experience in managing discord channel for NFT and a live chat moderator on twitch and i manage social media accounts. I believe that people should do things in which they are good at that’s why I chose this as my career. I'm good at this and I am always honest and never afraid of doing hard work. I am committed to my job and I'm also motivated to maintain client satisfaction. With all of my skills and with my work ethics, I am confident that I have the experience necessary to handle the unique challenges presented to whatever position I may have. Familiar with: Discord Twitch Trello Hootsuite Pinterest Twitter Facebook Instagram
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Communication Etiquette
    Data Entry
    Game Testing
    Computer Skills
    Live Chat Software
    Customer Service
    Community Engagement
    Hardware Troubleshooting
    Technical Support
    Content Moderation
    Online Chat Support
    Social Media Management
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    UNIVERSAL TRAINER • Improve the operational and training systems, processes and policies in support of organizational mission, specifically support better management reporting information flow and management, business process and organizational planning • Manage and increase the effectiveness and efficiency of training, through improvements to each function as well as coordination and communication between support and business functions • Long term planning, including initiatives geared toward training excellence • Oversee overall financial management, planning, systems and controls • Development of training budget • Invoicing to fund sources, including calculation of completed units of service • Regular meetings with the Client, Operations team and Support group around strategic planning • Bi-Weekly coaching with trainers and operation managers. • Analyze needs, carry out GAP analysis and Training Needs Analysis RATES ANALYST • Check market competition to identify market demand and rates trends. • Collate pertinent market data to be used in determining rates allocations and restrictions. • Load all rates data on all channels and ensure rates and associated promotions are reflecting correctly on live sites. POC/AD HOC TASKS (Rates executive) • Facilitate new hire trainings for rates and customer service department • Create rates reports and training/ops materials (modules, charts, guidelines, etc) • Manage email correspondence and call conferences with other departments and channel managers
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Marketing Data Analytics
    Quality Assurance
    Leadership Development
    Leadership Training
    Training & Development
    Training
    Management Skills
    Customer Service
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    An enthusiastic customer service representative with over 3 years of experience across various industries such as e-commerce. medicals, construction, etc. managing customers' inquiries and complaints, providing information about the company's policies, products, and services to serve the customer which in return yields an excellent customer service experience and brand loyalty, promoting a healthy relationship between the company and customer, eagerness to deliver quality results promptly, an energetic results-oriented team player with excellent customer service and problem-solving skills. Personable and articulate customer care professional with a history of providing outstanding support to customers, able to maintain a positive attitude when serving customers, proven ability to turn negative situations into positive ones, showing empathy, understanding, and patience in resolving complaints proficiently. Over the years I have developed relevant skill sets in : Fresh desk ticket management, Zendesk's ticket management Look up customers' orders and tracking information via Shopify and Esty, process discounts, fulfill tracking, create custom invoices, Email management, processing refunds/returns based on your brand policy, and managing social media comments. I am open to taking up new roles and seeking to leverage my skills to provide a positive experience to the customers in your organization. I look forward to the opportunity to work with your brand, kindly send an invite.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Email Marketing
    Online Chat Support
    Property Management
    Customer Service
    Social Media Management
    Order Processing
    Administrative Support
    Appointment Scheduling
    Email Communication
    Shopify
    Asana
    Zendesk
    Google Calendar
    Data Entry
  • $12 hourly

    • 5.0/5
    • (8 jobs)
    "Integrity and Professionalism" I am a graduate of both Bachelor of Science Major in Marketing Management and Bachelor of Science in Nursing. I can offer full time or part time jobs for writing, sales, QA and customer service. My experience working for call centers enhanced my oral and written communication skills. I am highly motivated and always eager to learn.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Customer Support Plugin
    Answered Ticket
    Interpersonal Skills
    Medical Transcription
    Scripting
    Creative Writing
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Accomplished business leader with over 10 years wealth of experience in quality function deployment, process management and root-cause analyses in the business process outsource space. Adept in championing collaborative operational and analytics based performance improvement endeavors both in ongoing and newly-launched business verticals. Especially skilled in client relationship and engagement.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Six Sigma
    Financial Audit
    Data Analysis
    Google Sheets
    Data Interpretation
    Customer Service
    Quality Control
    Data Entry
    Microsoft Office
    Microsoft Excel
  • $15 hourly

    • 4.9/5
    • (124 jobs)
    I'm proficient in Wordpress and SurferSEO. I write articles that are SEO optimized and reader-friendly. I can also help you with: Intercom.io (chat support, set-up and maintenance) Hubspot (chat support, set-up and maintenance) Looker Studio Google Sheets
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Bookkeeping
    WordPress
    Article Writing
    Microsoft Excel
    Online Chat Support
    Google Sheets
    Atlassian Confluence
    Looker Studio
    Intuit QuickBooks
    Search Engine Optimization
  • $19 hourly

    • 5.0/5
    • (80 jobs)
    I am a professional content writer who has over 10 years of experience. I took a Bachelor of Science in Nursing and became a registered nurse in 2010 (with a passing rate of 81.80). I graduated as a Cum Laude and was awarded the Top 3 best in the Intensive Care Unit. I earned a grade of 1.20 (93) in both Communication Arts and Skills Course 1 and 2. I also had the same grade in my Rhetoric course. During my college years up until now, I consistently look for ways to improve myself both in writing and speaking by writing for our University paper, my affiliated Church, and by joining a spokesman club. My course also required us to make a thesis that highly polished my English skills since I'm the one who is in charge of proofreading and editing. I passed the board exam in December 2010 with a passing rate of 81.80. Given these credentials, I believe I will make a very competitive candidate for any job. As mentioned, I have more than a decade of experience. Throughout those years, I have written topics that include: - Product reviews - Spirituality - Health and wellness - Productivity - Finance (credit cards, insurance, loans, etc.) - Mobile apps - Real estate - Pets - eBooks I have also used a wide range of software and platforms such as: - Buzzsumo - Amazon Affiliate - Kindle Direct Publishing (KDP) - WordPress - Semrush - SEO Surfer - Yoast - Grammarly - Google Docs, Sheets, and Slides - Airtable - Hootsuite - Dashlane - ExpressVPN - Buffer - Atlassian - Intercom - Trello - Hubspot - and a lot more! I started working as a customer representative. I have more than three years of experience at the time of this writing. I'm familiar with Intercom, one of the premier platforms for customer service today. The key strengths that I possess include: - Effective writing skills in the English language - Impeccable research skills to gather all needed information and turn them into unique and engaging content - Undying passion for continued excellence and have a strong drive for going beyond mediocrity I'm also open to improving myself and gaining new experiences as needed to be better equipped for the job. With all these in mind, I strongly believe I'm the right person for any article you want me to write.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Blog Content
    Ebook Writing
    Essay Writing
    Copywriting
    SEO Writing
    Blog Writing
    Ghostwriting
    Research Papers
    Content Writing
    Creative Writing
    Article Writing
  • $15 hourly

    • 4.0/5
    • (30 jobs)
    I am a hardworking, reliable, and trustworthy individual. I have over 10 years of excellent management and customer care experience. With me, you will have a business partner, not just a regular employee. I am looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Google Ads
    WooCommerce
    Project Management
    B2B Lead Generation
    Ecommerce
    Shopify
    Real Estate Cold Calling
    Zendesk
    Customer Service
    Intercom
    Online Chat Support
    Lead Generation
    Email Handling
    Email Communication
    Startup Company
  • $50 hourly

    • 5.0/5
    • (53 jobs)
    • Over 20 years of total IT experience in the Chat-bot, Chat GPT, GPT-3, Dialog-flow, NLP, NLU, Python, Deep Learning, Bots Twilio, Slack Bot, Microsoft Bot framework, Amazon Lex, WhatsApp API, Bot, Bot Framework, Twilio API, Voice Bots, Chatbot, Liveperson, Live agent, Facebook messenger, Configuration & Release Management, Enterprise Software Design & Development. I am good at making Chat-bots for: - WhatsApp - WhatsApp Business API - ChatGPT - GPT-3 - Microsoft QnA Maker - AWS QNA Bot - Amazon LEX - Facebook - Telegram - Viber - Website - Slack - Salesforce - Microsoft Teams -Twilio SMS • Extensive experience in eCommerce, UK Government, Banking & Finance, and utility domain with complete Agile & Waterfall project delivery life cycle and excellent presentation skills. • Skilled in Build & Infrastructure Automation, Continuous Integration, Deployment, and Technical Verification of Releases. • Expertise in chat-bot tools’ administration and upgrades. • Hands-on experience in end-to-end support of high profile large and complex technical projects/programs, and in-depth knowledge of best practices with a range of tooling options. • Hands-on experience in owning Release Management life-cycle through vital Release Planning, Scoping, Change coordination, System and User Acceptance Testing, QA Reviews, Managing Risks & Impacts, Release & Deployment management to assert that a product or a service is robust, capable, and highly-available. • Expertise in creating and maintaining an environment landscape plan/dashboard for the Program showing the state and utilization (booking) of all environments. • Organized and led project Teams, continuous Interaction with executives from all levels in the organization, Stakeholders, Business users, and different IT Infrastructure teams and defining TOM. • Self-motivated and a good team player with a proactive personality having strong Analytical, Problem solving, Decision making & Time management capabilities. • Weekly/Ad-hoc status reporting to the stakeholders related to risks/issues that have been identified and how they are being managed.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Dialogflow
    Chatbot Development
    Gupshup
    GitHub
    Microsoft Bot Framework
    Web Development
    WhatsApp
    TypeScript
    Dialogflow API
    Bot Development
    Amazon Web Services
    ManyChat
    ChatGPT
    Machine Learning
    Chatbot
  • $12 hourly

    • 4.9/5
    • (27 jobs)
    A Customer/Technical support since 2006. Also a Project Manager for an independent gaming channel working on content moderation and channel moderation as well. I was a Senior Technical Support with DELL handling all software and hardware related concerns for Desktops and Laptops including virus removals, third party applications and peripherals, and all other related concerns. I also was a Team lead for a startup company. HR skills include talent sourcing and onboarding.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Community Moderation
    Content Moderation
    Focus Group Moderation
    Project Management
    Creative Writing
    Report Writing
    Musical Composition
    Music Arrangement
    Customer Support
    Technical Support
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    With over a decade of professional experience in customer service, I have become exposed to and intensively trained in quality processes and data analytics. I have been a virtual assistant in a real estate industry wherein cold calling and maintaining databases are my main tasks. I am optimistic that my proven track record of excellent work ethic and high-performing numbers in the past years will make me highly effective for any role. I am very open to feedback as I consider feedback a gift. I work under minimal supervision with integrity. Furthermore, I am excited to bring and share the best practices I have acquired with my experience.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Intuit QuickBooks
    Email Support
    Accounts Receivable
    Accounts Payable
    Intercom
    Online Chat Support
    Administrative Support
    Gorgias
    Oracle NetSuite
    HubSpot
    Email Communication
    Real Estate
  • $10 hourly

    • 4.9/5
    • (79 jobs)
    With more than a decade of experience in the field of Customer Service, I have honed my skills in providing exceptional support through Phone, Email, and Chat channels. My unwavering dedication and strong work ethic make me confident in my ability to contribute to the success of your business. Throughout my career, I have served prominent clients on platforms like Upwork, and my profile stands as a testament to my expertise. I eagerly anticipate the opportunity to connect with you in the near future.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Customer Service
    Product Support
    Email Communication
    Customer Support
    Administrative Support
    Technical Support
    Intercom
    Answered Ticket
    Data Entry
    Zendesk
    Phone Support
    Email Support
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    Hello! Thank you for visiting my page. I'm a Web Developer. I have more than 10 years working experience on web programming and I specialized in HTML, W3, Bootstrap and CSS languages. I have 6 years experience in Shopify .liquid language and Wordpress woocommerce. Proficient in Adobe Photoshop, Adobe Lightroom, Google Sheets, Microsoft Excel. Can deliver efficient and accurate data. Able to manage the time given for a specific task. Can work with minimal supervision. As a E-Commerce Specialist: (Shopify/Wordpress) - Web development (front-end) - Web designing (front-end) - Web maintenance using HTLM & CSS - Product listing: Shopify Products | Upload/Edit photos | SEO | ALT image text As a Adobe Photoshop/Lightroom Expert - Edit Images - Clean Images - Adjust Image Settings As a Data Entry Specialist for Property Management: - Gathering Data over the internet - Produce reliable Data output - Analyzing Accurate Data - Scrapping Leads - Creating Comparable Reports - Posting and Listing in (Craigslist/Zillow/Rentlinx/Trulia,etc.) - Editing photos of the property - Removing watermarks As a Technical Support Specialist: - Configure WI-FI connection - Troubleshoot internet network - Setting-up wire and wireless devices - Customer Service - Chat Support I believe with the work experiences and current knowledge/skills that I have, will be able to complete the tasks given to me by the clients and provide growth for the company.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Microsoft Excel
    Product Listings
    Web Design
    Adobe Photoshop
    Photo Editing
    Visual Basic
    Data Entry
    Web Development
    Graphic Design
  • $20 hourly

    • 5.0/5
    • (36 jobs)
    Digital Marketing Manager ✒ Digital Marketing field- - SEO: Experienced with Keyword research, Competitor analysis, On-page SEO, and Off-page SEO. ✒ All kinds of admin tasks & IT support. ✒ Website building, updating & management (WordPress, Wix, Squarespace). ✒ Graphics design support (Canva), Video editing, repurposing, subtitling, audio & video transcriptions. ✒ Social media management & content creation. ✒ Content writing basic. ✒ Top- Notch Customer support. As you see I am an all-around Virtual Assistant who can take almost every need of a business. Don't take my word for it, just give a quick scroll through my work history & reviews! I am a self-starter, highly organized, punctual, (and fun) guy with a high work ethic! Anything else you might need support with (listed not above)? NP, I learn things at the speed of light :)
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Search Engine Optimization
    Facebook Advertising
    Digital Marketing Strategy
    Email Marketing
    Social Media Management
    ConvertKit
    Mailchimp
    Google Ads
    Digital Marketing
    Administrative Support
    WordPress
    Video Editing
  • $12 hourly

    • 5.0/5
    • (12 jobs)
    A highly skilled individual with more than 12 years of progressive experience providing customer service and administrative support. Graduated with Honors in Computer Secretarial degree. Equipped with computer navigation skills, excellent verbal and written communication, strong problem-solving skills, and the ability to work effectively within teams.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Order Entry
    Email Communication
    Customer Service
    Photo Editing
    Administrative Support
    Marketing Operations & Workflow
    Data Entry
    Sales
    Data Management
    Order Tracking
    Online Chat Support
    Order Processing
    Social Media Management
    Phone Support
  • $12 hourly

    • 3.7/5
    • (16 jobs)
    Backed with more than 15 years of extensive experience in providing exceptional customer service and process improvement initiatives in the BPO industry. Innate ability to determine gaps in workflows and possesses the natural drive to find simple yet effective solutions to improve workflows and streamline processes. Airtable coding and database management Zapier & Integromat automation Asana Team Management Reports & Data Analysis Billing Reconciliation Phone/Email & Chat Support Believes that knowledge and skills can be learned and improved. Very analytical, resilient, resourceful and requires very minimal supervision. Willing to learn. Work History September 2017 - December 2019 YoGov.org - Team Manager April 2013 – July 2016 American Express Customer Care Professional Hinduja Global Solutions Sept 2009 – Mar 2011 Real Time Analyst IBM Business Services June 2007 - Sept 2009 American Airlines Employee Services Subject Matter Expert IBM Business Services Eastwood City June 2006 – June 2007 Charter Communications Escalation Agent / Floor Supervisor Mar 2004 – June 2006 Dell Computers Customer Interaction Associate
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Dashboard
    Automation
    Asana
    Database Management
    Customer Service
    Airtable
    Order Processing
    Email Handling
    Zapier
    Database Administration
    Business Process Automation
  • $15 hourly

    • 4.8/5
    • (436 jobs)
    𝗦𝗘𝗢 𝗘𝗫𝗣𝗘𝗥𝗧 | 𝗦𝗘𝗢 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗜𝗦𝗧 | 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗣𝗥 | 𝗟𝗜𝗡𝗞 𝗕𝗨𝗜𝗟𝗗𝗘𝗥 | 𝗢𝗨𝗧𝗥𝗘𝗔𝗖𝗛 𝗘𝗫𝗣𝗘𝗥𝗧 | 𝗢𝗨𝗧𝗥𝗘𝗔𝗖𝗛 𝗟𝗜𝗡𝗞 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 🥇 Sheroze, a highly skilled and experienced 𝗦𝗘𝗢 expert, brings a wealth of knowledge and expertise to the table. With a focus on 𝗦𝗘𝗢 𝗢𝗨𝗧𝗥𝗘𝗔𝗖𝗛, link building, and manual white hat backlinks, he has a proven track record of helping websites rank higher on search engines and increase organic traffic. Sheroze can work on Core Skills: 𝗢𝗻-𝗽𝗮𝗴𝗲 𝗦𝗘𝗢 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗘𝗢 𝗢𝗳𝗳-𝗣𝗮𝗴𝗲 𝗦𝗘𝗢 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝗘𝗢 𝗔𝘂𝗱𝗶𝘁𝘀 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗘𝗢 𝗪𝗼𝗿𝗱𝗽𝗿𝗲𝘀𝘀 𝗦𝗘𝗢 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝗘𝗢 𝗢𝗿𝗴𝗮𝗻𝗶𝗰 𝗦𝗘𝗢 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗘𝗢 𝗟𝗼𝗰𝗮𝗹 𝗦𝗘𝗢 𝗦𝗘𝗢 𝗬𝗼𝗮𝘀𝘁 𝗥𝗮𝗻𝗸 𝗠𝗮𝘁𝗵 𝗚𝘂𝗲𝘀𝘁 𝗣𝗼𝘀𝘁𝗶𝗻𝗴 𝗛𝗶𝗴𝗵-𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗟𝗶𝗻𝗸 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗗𝗼𝗳𝗼𝗹𝗹𝗼𝘄 𝗟𝗶𝗻𝗸 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗖𝗼𝗻𝘁𝗲𝘅𝘁𝘂𝗮𝗹 𝗟𝗶𝗻𝗸 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗔𝗵𝗿𝗲𝗳 𝗦𝗲𝗺𝗿𝘂𝘀𝗵 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗗𝗼𝗺𝗮𝗶𝗻 𝗥𝗮𝘁𝗶𝗻𝗴 𝗞𝗲𝘆𝘄𝗼𝗿𝗱 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗲𝗮𝗿𝗰𝗵 𝗖𝗼𝗻𝘀𝗼𝗹𝗲 𝗚𝗔𝟰 𝗖𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 Sheroze's success lies in his ability to develop and implement targeted outreach campaigns that secure high-quality, authoritative backlinks. He is skilled in a variety of link-building tactics, including niche edits, guest posting, broken link-building, unlinked brand mentions, and content marketing. Furthermore, Sheroze has a deep understanding of on-page and technical 𝗦𝗘𝗢, ensuring that the websites he works on are fully optimised for search engines. With excellent communication skills and strong attention to detail, Sheroze has the ability to build and maintain relationships with industry influencers and website owners, leading to successful and long-lasting link-building partnerships. When it comes to link building, Sheroze has strict criteria for the websites he works with. He ensures that the backlinks he builds meet minimum DR, traffic, and spam score requirements, and are relevant, permanent, non-spammy, and not oversold. If you have specific metrics in mind, Sheroze is more than happy to work with you to create the perfect backlinks for your business. What sets Sheroze apart from other freelancers is his commitment to 100% customer satisfaction. He provides weekly reports and updates and is available 24/7 to ensure the timely delivery of his services. Whether you need engaging and actionable content, or your rankings are dropping, Sheroze is dedicated to providing high-quality work that meets your specific needs. Get in touch with Sheroze today and start seeing the results you want from your 𝗦𝗘𝗢 campaign. For the very basic Upwork ranking algorithm :) : SEO Audits, SEO Analysis, Local SEO, On-Page SEO, Technical SEO, SEO for shopify, SEO for Wordpress, Enterprise SEO, SEO Consulting, SEO Specialist, SEO Keyword Research, SEO Search Engine Optimization, 1st page, Bing SEO, Google SEO, Google Search Console, Crawling, Indexing, advanced search, SEO Consultant, Organic Traffic, SEO traffic, SEMRush, Ahrefs, Screaming Frog, SEO, seo, SEO Help, rankings, SEO Professional, large company SEO, Ecommerce SEO, e-commerce SEO.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Backlink Analysis
    SEO Competitor Analysis
    Off-Page SEO Report
    Competitor Backlink Analysis
    All in One SEO Pack
    SEO Writing
    Wix SEO Wiz
    Local SEO
    Off-Page SEO
    SEO Keyword Research
    On-Page SEO
    SEO Backlinking
    Technical SEO
    SEO Audit
    Search Engine Optimization
  • $75 hourly

    • 4.9/5
    • (206 jobs)
    ⚡️🤖 𝗙𝗔𝗖𝗘𝗕𝗢𝗢𝗞 𝗠𝗘𝗦𝗦𝗘𝗡𝗚𝗘𝗥 | 𝗜𝗡𝗦𝗧𝗔𝗚𝗥𝗔𝗠 𝗗𝗜𝗥𝗘𝗖𝗧 | 𝗧𝗘𝗟𝗘𝗚𝗥𝗔𝗠 | 𝗪𝗛𝗔𝗧𝗦𝗔𝗣𝗣 𝗖𝗛𝗔𝗧𝗕𝗢𝗧𝗦 | 𝗖𝗛𝗔𝗧𝗚𝗣𝗧 🤖⚡️ 👋 Hello! I'm a Freelancer with 𝟲 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in creating chatbots on 𝗠𝗮𝗻𝘆𝗰𝗵𝗮𝘁 𝗮𝗻𝗱 𝗖𝗵𝗮𝘁𝗳𝘂𝗲𝗹 platforms. I specialize in building chatbots that automate tasks and integrate with various services and platforms. Here's what I offer: ✅ Custom chatbot development on Manychat and Chatfuel ✅ Seamless integrations with 𝗔𝗣𝗜𝘀 𝗮𝗻𝗱 𝗭𝗮𝗽𝗶𝗲𝗿 One of my specialties is harnessing the power of 𝗢𝗽𝗲𝗻𝗔𝗜 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 (𝗖𝗵𝗮𝘁𝗚𝗣𝗧) to create advanced and human-like chatbots that provide engaging and personalized interactions with users. With over 𝟮𝟬𝟬 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 and a track record of ⭐️⭐️⭐️⭐️⭐️ ratings, I have the expertise to deliver high-quality chatbot solutions for your business. 🚀 If you're looking to enhance customer engagement, automate processes, and improve efficiency, I'm here to help. 😊 Thank you for considering my services, and I'm excited about the potential of working together. 🤝 Feel free to reach out to me with any questions or inquiries. 🔥 Let's explore how chatbots can benefit your business!
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Instagram API
    Instagram
    Adobe Photoshop
    AI Chatbot
    Customer Service Chatbot
    Facebook Ads Manager
    Chatbot Integration
    Chatbot Flow Design
    ChatGPT
    Chatbot
    Telegram API
    Chat & Messaging Software
    Chatfuel
    ManyChat
    Chatbot Development
    Zapier
    Marketing Strategy
    Lead Generation
  • $15 hourly

    • 4.9/5
    • (15 jobs)
    Customer Service Advocate with more than a decade of experience in the BPO industry and nearly 20 years of experience in the Customer Service field. I take pride in my work and will ensure the resolution that your company and customers are looking for. I'm very dedicated, innovative, hardworking, and great team player. My core competencies revolve around but are not limited to: - BPO Operations - Customer Service - Client and Project Management - Process Improvement - Sales - CSAT - RMA - Voice/Chat/Email Support - Community Moderation - Disputes and Mediation I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion, Shopify/Ecommerce, Virtual Assistance and Invoicing. I have a 300 Mbps main internet connection with minimal downtime and a backup internet connection of 10 Mbps, so rest assured that I will have minimal to 0 downtime.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Customer Satisfaction
    Alternative Dispute Resolution
    Mediation
    Project Management
    Email Communication
    Customer Service
    Helpdesk
    Customer Support
    Technical Support
    English
    Zendesk
    Call Center Management
    Email Support
    Phone Support
    Online Chat Support
  • $25 hourly

    • 4.8/5
    • (10 jobs)
    I am a driven, hardworking and self-motivated individual with years of experience in building and managing successful individuals to maximize their potential in achieving and exceeding client metrics within the BPO industry. I take pride in the ability to maximize efficiency through process or process improvement while delivering quality results. I am reliable when required to meet goals, flexible with schedules and dependable when meeting deadlines under pressure. I have a successful track record in handling inbound and outbound customer service and collections in both voice and chat support. That success has been measured by the growth of the multi-national companies I have been connected to and with the increase of business and revenue generated. I look forward to working with you and building a successful partnership with your continued success and growth at the forefront.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Email Marketing
    Off-Page SEO
    Email Template Development
    SEO Keyword Research
    Content Creation
    Data Entry
    SEO Strategy
    Search Engine Optimization Report
    Local SEO
    Email Support
    Social Media Management
    HR & Business Services
    Zendesk
  • $11 hourly

    • 5.0/5
    • (19 jobs)
    I can do the following, and I will be very happy to assist you. ✔️E-commerce Email Support ✔️Shopify Customer Service Chat Support ✔️Facebook Chat Support - Agorapulse ✔️Instagram Direct Message (DM) Chat Support ✔️eBay Lister/Dropshipping - Auto DS, Zik Analytic, Merchant Words. My Tools and Apps ✔️ Gorgias ✔️ Freshdesk ✔️ Zendesk ✔️ Reamaze ✔️ Desktop Shipper ✔️ Shipping easy ✔️ Social Media ( Facebook, Instagram) ✔️ Gmail My Tasks ✔️ Customer Service Support ✔️ Answering Product Questions ✔️ Checking Order Status ✔️ Real Estate Customer Service - Facebook Chat Support and Agorapulse ✔️ Order Processing
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    React Native
    Incident Management
    WordPress Plugin
    Desktop & Laptop Support
    Web Development
    Gorgias
    Microsoft Active Directory
    Office 365
    Customer Support
    Helpdesk
    ServiceNow
    Online Chat Support
    Email Support
    Freshdesk
    Shopify
  • $25 hourly

    • 4.6/5
    • (19 jobs)
    ᴅᴏɴᴛ ʜɪʀᴇ ᴍᴇ! 👋 Don't hire me if you want to keep playing small in your business. But if you're ready to take your business to the next level, then let's talk! 💪 As a business growth expert with over a decade of experience, I can help you develop a highly effective lead generation strategy that will 10X your sales and boost your revenue. 🚀 My approach is based on a simple, three-step process that leverages the latest tools, techniques, and tactics to identify, engage, and convert your ideal customers. 🤖 Step 1: Research and Analysis 📊 The first step is to conduct a thorough analysis of your business and market to understand your unique value proposition, target audience, competition, and opportunities. 🤓 Step 2: Lead Generation 💡 The second step is to develop a personalized list of high-quality leads that match your criteria and are most likely to convert into paying customers. Using the latest lead generation tools and techniques, I will create a custom list of leads that includes key contact information. 📝 Step 3: Follow-up and Conversion 🤝 The final step is to follow up with your leads and convert them into paying customers. I will use advanced sales engagement platforms to track your leads' engagement and behavior, analyze their responses, and adjust the strategy as needed. 📈 Don't hire me if you're not ready to 10X your sales and revenue! But if you're up for it, let's grab a virtual coffee ☕ and discuss how I can help take your business to the next level. Contact me now to schedule a consultation and let's make it happen! 🚀
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Outbound Sales
    Company Research
    LinkedIn
    Cold Calling
    List Building
    Email Automation
    Marketing Automation
    Outreach Strategy
    Business Services
    LinkedIn Campaign Manager
    Prospect List
    Lead Generation
  • $25 hourly

    • 4.7/5
    • (11 jobs)
    I am a professional in AWS with 5 years of proven experience working as an IT support agent and cloud engineer leading all types of projects (app migrations, infrastructure setups, DaaS implementation, cloud server creation, managament and administration) in Amazon Web Services and most recently, Microsoft Azure, for insurance companies within the US. Some of my work skills include: - AWS Infrastructure Configurations (Virtual Private Cloud). - AWS Workspaces Setups. - Migration of local physical environments to the cloud through AWS. - Amazon EC2 configurations and deployments. - Amazon EC2 System Administration. - Microsoft Azure.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Amazon EC2
    AWS Server Migration
    AWS Systems Manager
    Server Administration
    Windows Server
    Microsoft Azure
    Microsoft Active Directory
    IT Support
  • $25 hourly

    • 5.0/5
    • (6 jobs)
    My experience is with community management. Previous experiences include managing the communities of a VR theme park and a VR game development company. My responsibilities include managing their social media platform, gathering community feedback to inform management decisions, and engaging with their respective community. Other skills: - Set up OBS streaming for other aspiring streamers - Managing/moderating various Discord communities - Building a clean and professional Discord server suitable for various purposes (Eg. esports, corporate, streaming/gaming, etc.)
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Adobe Premiere Pro
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    High quality translations from Dutch, Norwegian and English into Italian language. Specialized in tourism, medicine, sport, literature, history, user manuals.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Literature
    Writing
    Copywriting
    Proofreading
    SEO Writing
    Italian
    Dutch
    English
    Norwegian
    English to Italian Translation
    Dutch to Italian Translation
    Language Interpretation
    Translation
  • $15 hourly

    • 5.0/5
    • (71 jobs)
    Hey there! I'm Cesar, a SEO specialist and digital marketing expert with a proven track of happy clients on Upwork. My academic background covers Media & Communication, Marketing & Advertising, and Film & Video Production, which led me to a unique and comprehensive understanding of the industry I've been part of for over 5 years in marketing, advertising, and SEO. As a freelance, I have the focus of assisting businesses of all types to conquer their marketing goals, and I'd love to do the same for your endeavors. My primary expertise lies in keyword research, content optimization, and harnessing AI tools like ChatGPT to revolutionize SEO strategies. I have extensive experience as a Prompt Engineer to create results for: copywriting, marketing, productivity, SEO and others. I've successfully managed and supervised up to 7 blogs across various markets, delivering an impressive average of 30k to 100k clicks per quarter, while overseeing tasks ranging from keyword research to content optimization. This responsabilities were part of my recent collaboration with Shuttle99, where I work alongside cross-functional teams on diverse SEO projects, devising comprehensive strategies that surpassed business expectations. My professional trajectory covers through various roles, including Marketing Assistant, Content Creator, PR & Content Supervisor, Project Manager, Sales & Marketing Manager, and Customer Success Manager. I have had the privilege of working with notable companies such as A Better Lemonade Stand, Dyester Corp, New Cannabis Venture, Frente de Camara, WIT Enterprises, and FLIR. These experiences have honed my skillset, enabling me to excel in content creation, web design, project management, and customer success. I'm highly proficient in Google Analytics, adept at creating captivating visuals and web designs in WordPress. My dedicated SEO and content creation services have been instrumental for startups, e-commerce businesses, and entrepreneurs. As a devoted self-learner, I invest countless hours in researching and experimenting with cutting-edge SEO and marketing techniques, ensuring I stay ahead of the curve and deliver top-tier work that exceeds expectations. Get in touch, and let's discuss how to achieve your goals. I'm skilled in using project management tools (Trello, Asana, HubSpot, Zoho), creative tools (Adobe Photoshop, Illustrator, Premiere Pro, After Effects), and SEO tools (Surfer SEO, Keywordtool.io, Ahrefs, Google Search Console, Google Analytics, SEMRush, Ubersuggest, Yoast). I am also well-versed in AI tools like ChatGPT, AIPRM, Conch AI, Brancher AI, Checkget AI, Content at Scale, LOVO, and Midjourney (basic), among others.
    vsuc_fltilesrefresh_TrophyIcon LivePerson
    Airtable
    Social Media Marketing
    Adobe Premiere Pro
    Marketing
    Video Editing
    SEO Content
    Content Creation
    Web Design
    WordPress
    SEO Keyword Research
    Graphic Design
    Search Engine Optimization
    Google Analytics
    SEO Writing
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