Hire the Best Virtual Assistants
in the Dominican Republic

I help clinics, health brands, and healthcare teams turn complex medical information into clear, accurate, and useful content. I am a bilingual physician (MD) with a background in Clinical Nutrition and hands-on experience across medical writing, research, patient education, documentation, and healthcare support. My advantage is not just clinical knowledge, but the ability to turn that knowledge into usable execution: stronger health content, clearer patient-facing materials, sharper summaries, and more reliable medically literate support in English and Spanish. My work typically includes: • Medical and health content writing • Clinical research support and evidence summaries • Patient education materials • Medical editing, review, and fact-checking • Nutrition and wellness content with clinical grounding • English-Spanish medical translation and bilingual communication I am especially useful when accuracy, clarity, and context all matter at the same time, whether the goal is to educate patients, support a healthcare brand, create medically sound wellness or nutrition content, or turn technical medical information into something easier to understand and act on. My background also includes provider support, documentation workflows, research, and healthcare operations, which helps me write with a stronger understanding of how medical information is actually used in real clinical and business settings. If you need someone who is medically trained, detail-oriented, and able to produce clear, trustworthy work without sounding generic, I’d be glad to discuss your project.

I am an experienced bilingual (English–Spanish) Virtual Assistant with over 2 years of experience in customer service, administrative support, data entry, and appointment scheduling. I have worked with companies such as The New York Times and Kohl’s, where I developed strong skills in customer support, customer retention, document collection, and general administrative assistance. I also have experience supporting a U.S.-based immigration and family law firm, handling client communications, intake processes, appointment scheduling, calendar management, lead follow-ups, document collection, and case file organization. Additionally, I have a background in healthcare appointment scheduling and translation services, ensuring accuracy, confidentiality, and excellent client service. I am highly organized, detail-oriented, and comfortable working independently in remote environments. • Strong understanding of computer systems, troubleshooting, and software basics • Experience handling customer inquiries, resolving issues, and ensuring satisfaction • Excellent communication and teamwork skills • Experience with CRM, CLIO and Five9 • Reliable, organized, and always focused on delivering quality results • Experience with Microsoft Office Suite (Word, PPT, Excel) As a Virtual Assistant , I can assist your company with: • Administrative Assistance: Managing data entry, document creation, scheduling, project coordination, email/contact organization, online research, and more. • Customer Support Services: Offering reliable assistance via live chat, email, complaint resolution, and order processing. • Community Management: Creating and curating engaging content, managing social media accounts, responding to comments and messages, fostering online communities, and analyzing engagement metrics. Ready to enhance your business? Get in touch today!

I excel in administrative support and client services with over 9 years of experience driving efficiency and effectiveness across various roles. My background includes assisting general managers and leading customer service teams in both corporate and startup environments. I am skilled in streamlining operations and enhancing client satisfaction, which consistently results in improved business outcomes. My academic qualifications in general management and Business Administration enrich my ability to understand complex business dynamics and contribute strategic insights. If you need a proactive professional who can elevate your operations and foster positive client relationships, I am here to help. Let's discuss how I can support your goals and take your business to the next level.

📌Are you looking to transform operational chaos into an efficient, high-performing system? I help business owners, agencies, and entrepreneurs scale their companies by combining strategic marketing execution with proactive Virtual Assistant support. As a professional with a Bachelor’s degree in Advertising and a strong background in Business Operations, I don’t just mechanically complete tasks. I am passionate about creating and executing aesthetic, functional solutions. Whether you need an organized ally to manage your daily administration or a strategist to coordinate your campaigns and content, I take complete ownership so you can focus entirely on growing your business. 🎯Key Skills & Experience: ✔️Digital Marketing Assistance: Campaign coordination, organic content management, digital channel optimization, and metric tracking. ✔️Notion Architecture: Building custom Marketing Hubs, centralized content calendars, CRMs, and internal knowledge bases. ✔️Administrative Operations & Commercial Support: Invoicing, documentation management, and multi-channel customer service. ✔️Tools I Master: - Notion - Canva - Excel / Google Sheets - Alegra (Accounting System) - Google Workspace - Slack - Monday - Trello - Asana 🎯 How I Can Help Your Business (Tasks & Deliverables): ✔️Marketing & Content Operations: Coordinating editorial calendars, publishing and scheduling content, supporting digital campaign launches, and monitoring growth KPIs. ✔️Daily Administrative Support: Handling business correspondence, calendar coordination, file organization, and high attention to detail data entry. ✔️Financial & Invoicing Assistance: Preparing quotes for agency clients, managing invoices, generating payment links, and updating tracking ledgers. ✔️Client, Vendor & Creative Relations: Managing end-to-end communication via email or WhatsApp, and directly coordinating with designers, editors, vendors, or external partners. Let’s connect and build the structure your business needs to scale! _____________________________________________ 📌¿Buscas transformar el caos operativo en un sistema eficiente y de alto rendimiento? Ayudo a dueños de negocios, agencias y emprendedores a escalar sus empresas combinando la ejecución estratégica de marketing con un soporte proactivo como Asistente Virtual. Como profesional con licenciatura en Publicidad y experiencia en Operaciones Comerciales, no me limito a cumplir tareas mecánicas; me apasiona crear y ejecutar soluciones estéticas y funcionales. Ya sea que necesites una aliada organizada para gestionar la administración de tu negocio o una estratega que coordine tus campañas y contenidos, asumo la responsabilidad total para que puedas enfocarte en hacer crecer tu negocio. 🎯Mis Habilidades Clave y Experiencia: Asistencia de Marketing Digital: Coordinación de campañas, gestión de contenido orgánico, optimización de canales digitales y seguimiento de métricas. ✔️Arquitectura en Notion: Creación de Hubs de Marketing, calendarios de contenido centralizados, CRMs y bases de conocimiento internas. ✔️Operaciones Administrativas y Soporte Comercial: Facturación, gestión de documentación y atención al cliente multicanal. ✔️Herramientas que Domino: - Notion - Canva - Excel / Google Sheets - Alegra (Sistema Contable) - Google Workspace - Slack - Monday - Trello - Asana 🎯Cómo puedo ayudar a tu negocio (Tareas y Entregables): ✔️Operaciones de Marketing y Contenido: Coordinación de calendarios editoriales, publicación y programación de contenido, soporte en el lanzamiento de campañas digitales y monitoreo de KPIs de crecimiento. ✔️Soporte Administrativo Diario: Manejo de correspondencia comercial, coordinación de agendas, organización de archivos y control de entrada de datos con alta atención al detalle. ✔️Asistencia Financiera y de Facturación: Preparación de cotizaciones para clientes de la agencia, gestión de facturas, generación de enlaces de pago y actualización de registros de control. ✔️Relación con Clientes, Proveedores y Creativos: Gestión de la comunicación por correo o WhatsApp, y coordinación directa con diseñadores, editores, proveedores o socios externos. ¡Conectemos y construyamos la estructura que tu negocio necesita para escalar!

Hi, I’m a bilingual Spanish English Administrative Virtual Assistant with experience supporting businesses in customer service, CRM management, scheduling, and client communication. I help businesses stay organized, responsive, and efficient by managing day to day administrative tasks, handling client interactions, and keeping systems up to date. I’m comfortable working with CRM platforms, coordinating calendars, and ensuring smooth communication between teams and clients. In addition to administrative support, I have experience working with warm leads, qualifying prospects, and scheduling appointments, which allows me to support both operations and client facing tasks when needed. I’m detail oriented, reliable, and able to adapt quickly in fast paced environments. Whether you need help staying organized, managing client communication, or keeping your workflow running smoothly, I’m here to support your business.

With over 10 years of experience in customer service, administrative support, and client relations, I have worked in banking, education, and insurance industries, providing efficient solutions and professional support to clients and businesses. I am detail-oriented, organized, and committed to delivering excellent customer experiences through clear communication and reliable support. 🚀 How can I help you? ✅ Customer support via email, chat, and calls with professional and empathetic communication. ✅ Virtual assistance, calendar management, scheduling, and task coordination. ✅ Administrative support, data entry, invoicing, form handling, and document organization. ✅ Experience with banking platforms, insurance consulting, and customer account assistance. ✅ User testing, customer feedback collection, virtual class evaluations, and online platform experience. ✅ Experience participating in live online classes and providing detailed written and video feedback for service improvement projects. Skills: • Customer Service • Virtual Assistance • Administrative Support • Email & Calendar Management • Data Entry • CRM Management • Customer Feedback & User Testing • Communication Skills • Organization & Multitasking I focus on efficiency, organization, and customer satisfaction. I am always ready to learn new tools, support teams remotely, and help businesses improve their customer experience and daily operations. Let’s work together! ESPAÑOL Con más de 10 años de experiencia en servicio al cliente, soporte administrativo y atención a clientes, he trabajado en los sectores bancario, educativo y de seguros, brindando soluciones eficientes y una atención profesional tanto a clientes como a empresas. Me caracterizo por ser una persona organizada, responsable y orientada a ofrecer una excelente experiencia al cliente mediante una comunicación clara, empática y efectiva. 🚀 ¿Cómo puedo ayudarte? ✅ Atención al cliente por correo, chat y llamadas con comunicación profesional y amable. ✅ Asistencia virtual, gestión de agenda, coordinación de tareas y programación de citas. ✅ Soporte administrativo, entrada de datos, facturación, manejo de formularios y organización de documentos. ✅ Experiencia en plataformas bancarias, consultoría de seguros y asistencia a clientes. ✅ Experiencia en user testing, recopilación de feedback, evaluación de clases virtuales y plataformas online. ✅ Participación en clases virtuales en vivo y elaboración de feedback escrito y en video para proyectos de mejora de experiencia del usuario. Habilidades: • Servicio al cliente • Asistencia virtual • Soporte administrativo • Gestión de correos y calendarios • Entrada de datos • Manejo de CRM • User Testing y Feedback de clientes • Comunicación efectiva • Organización y multitarea Mi enfoque está en la eficiencia, la organización y la satisfacción del cliente. Siempre estoy dispuesta a aprender nuevas herramientas, apoyar equipos de manera remota y ayudar a las empresas a mejorar su experiencia al cliente y sus operaciones diarias. ¡Será un placer trabajar contigo!