📌Are you looking to transform operational chaos into an efficient, high-performing system?
I help business owners, agencies, and entrepreneurs scale their companies by combining strategic marketing execution with proactive Virtual Assistant support.
As a professional with a Bachelor’s degree in Advertising and a strong background in Business Operations, I don’t just mechanically complete tasks. I am passionate about creating and executing aesthetic, functional solutions.
Whether you need an organized ally to manage your daily administration or a strategist to coordinate your campaigns and content, I take complete ownership so you can focus entirely on growing your business.
🎯Key Skills & Experience:
✔️Digital Marketing Assistance: Campaign coordination, organic content management, digital channel optimization, and metric tracking.
✔️Notion Architecture: Building custom Marketing Hubs, centralized content calendars, CRMs, and internal knowledge bases.
✔️Administrative Operations & Commercial Support: Invoicing, documentation management, and multi-channel customer service.
✔️Tools I Master:
- Notion
- Canva
- Excel / Google Sheets
- Alegra (Accounting System)
- Google Workspace
- Slack
- Monday
- Trello
- Asana
🎯 How I Can Help Your Business (Tasks & Deliverables):
✔️Marketing & Content Operations: Coordinating editorial calendars, publishing and scheduling content, supporting digital campaign launches, and monitoring growth KPIs.
✔️Daily Administrative Support: Handling business correspondence, calendar coordination, file organization, and high attention to detail data entry.
✔️Financial & Invoicing Assistance: Preparing quotes for agency clients, managing invoices, generating payment links, and updating tracking ledgers.
✔️Client, Vendor & Creative Relations: Managing end-to-end communication via email or WhatsApp, and directly coordinating with designers, editors, vendors, or external partners.
Let’s connect and build the structure your business needs to scale!
_____________________________________________
📌¿Buscas transformar el caos operativo en un sistema eficiente y de alto rendimiento?
Ayudo a dueños de negocios, agencias y emprendedores a escalar sus empresas combinando la ejecución estratégica de marketing con un soporte proactivo como Asistente Virtual.
Como profesional con licenciatura en Publicidad y experiencia en Operaciones Comerciales, no me limito a cumplir tareas mecánicas; me apasiona crear y ejecutar soluciones estéticas y funcionales. Ya sea que necesites una aliada organizada para gestionar la administración de tu negocio o una estratega que coordine tus campañas y contenidos, asumo la responsabilidad total para que puedas enfocarte en hacer crecer tu negocio.
🎯Mis Habilidades Clave y Experiencia:
Asistencia de Marketing Digital: Coordinación de campañas, gestión de contenido orgánico, optimización de canales digitales y seguimiento de métricas.
✔️Arquitectura en Notion: Creación de Hubs de Marketing, calendarios de contenido centralizados, CRMs y bases de conocimiento internas.
✔️Operaciones Administrativas y Soporte Comercial: Facturación, gestión de documentación y atención al cliente multicanal.
✔️Herramientas que Domino:
- Notion
- Canva
- Excel / Google Sheets
- Alegra (Sistema Contable)
- Google Workspace
- Slack
- Monday
- Trello
- Asana
🎯Cómo puedo ayudar a tu negocio (Tareas y Entregables):
✔️Operaciones de Marketing y Contenido: Coordinación de calendarios editoriales, publicación y programación de contenido, soporte en el lanzamiento de campañas digitales y monitoreo de KPIs de crecimiento.
✔️Soporte Administrativo Diario: Manejo de correspondencia comercial, coordinación de agendas, organización de archivos y control de entrada de datos con alta atención al detalle.
✔️Asistencia Financiera y de Facturación: Preparación de cotizaciones para clientes de la agencia, gestión de facturas, generación de enlaces de pago y actualización de registros de control.
✔️Relación con Clientes, Proveedores y Creativos: Gestión de la comunicación por correo o WhatsApp, y coordinación directa con diseñadores, editores, proveedores o socios externos.
¡Conectemos y construyamos la estructura que tu negocio necesita para escalar!
Branding & Marketing
Brand Strategy
Branding
Brand Development
Digital Marketing Strategy
Digital Marketing
Notion
Canva
Google
Project Management
Email Campaign
Email Marketing
Organizer
Samantha A.
Santo Domingo Este, Dominican Republic
$9/hr
5.0
2 jobs
I am a detail-oriented Virtual Assistant with a strong background in fraud prevention, compliance, and financial services, supporting fintechs, e-commerce businesses, and service-based companies in secure and efficient operations.
I bring hands-on experience from banking environments, where I’ve worked with data analysis, transaction monitoring, risk assessment, reporting, and customer support, always with a strong focus on accuracy, confidentiality, and process improvement.
As a VA, I support teams with both analytical and administrative tasks, helping businesses stay organized, compliant, and protected from fraud-related risks. I am comfortable working in fast-paced, remote environments and collaborating with cross-functional teams.
Services I can support you with:
•Customer support (phone, email, chat, CRM)
•Fraud detection & transaction monitoring
•Risk assessment & compliance support
•Data analysis & fraud reporting
•Account reviews & suspicious activity identification
•Documentation, reporting & process organization
•Back-office and administrative support
My background in customer experience allows me to balance security, efficiency, and service quality, ensuring smooth operations while maintaining customer trust.
If you’re looking for a reliable VA with experience in financial services and risk management, I’d be happy to support your business.
Administrative Support
Data Entry
Virtual Assistance
Data Analysis
Fraud Detection
Risk Management
FinTech
Compliance
Cybersecurity Monitoring
Customer Service Analytics
Business Analysis
Project Risk Management
Organizational Behavior
Risk Assessment
Finance
Anti-Money Laundering
Know Your Customer
Bank Statement
Underwriting
FRANCHESKA ISHABELLE J.
San Cristobal, Dominican Republic
$3/hr
5.0
1 jobs
Hello! I’m a reliable and detail-oriented professional with experience in customer service, administrative support, sales assistance, data entry, and QA testing.
I have experience communicating with customers, managing information, updating records, handling administrative tasks, and identifying and reporting issues during testing processes.
I am organized, adaptable, and committed to delivering high-quality work. I can quickly learn new tools and efficiently manage multiple tasks while meeting deadlines.
My skills include:
• Customer service
• Virtual assistance
• Administrative support
• Data entry
• Email and chat support
• Microsoft Excel
• QA testing
• Bug reporting
• Communication and organization
I am always eager to learn, grow professionally, and build long-term relationships with clients.
Let’s work together! 🚀
Customer Service
Data Entry
Email Communication
Phone Communication
Virtual Assistance
Server
Chat & Messaging Software
Spanish
Communications
Sales
Online Chat Support
Mobile QA
QA Testing
Manual Testing
Software QA
Pharmacology
Aviation
Victoria T.
Santo Domingo, Dominican Republic
$15/hr
5.0
4 jobs
Hi! I'm Victoria
If you're looking for a reliable Virtual Administrative Assistant with a strong background in Customer Service, Operations, and Business Administration, you've come to the right place!
With 9+ years of experience supporting U.S based businesses and international teams, I help busy professionals and businesses stay organized, streamline their day to day operations, and keep things moving efficiently.
💼 Executive & Administrative Support
* Inbox and calendar management
* Meeting scheduling, preparation, and follow-ups
* Travel coordination and itinerary planning
* Document preparation and data entry
* Administrative task coordination
⚙️ Operations & Workflow Management
* SOP creation and process documentation
* KPI tracking and performance reporting
* Workflow optimization and task coordination
* Team coordination and operational follow-up
* Process improvement and problem-solving
🎧 Customer Support & CRM
* Email, chat, and ticket management
* Salesforce and CRM management
* Customer issue resolution and escalations
* Customer experience and retention support
* Follow-up and case management
🌟 Why Work With Me?
*Professional experience supporting U.S.-based businesses and international teams
* Strong background in operations, team leadership, customer service, and executive support
* Experience supporting a luxury international resort, where professionalism, discretion, and attention to detail were essential
* Comfortable working independently, managing priorities, and communicating across time zones
* Experienced with Salesforce, Google Workspace, Microsoft 365, Slack, Zoom, Asana, ClickUp, Airtable, and other productivity and collaboration tools
I’m looking to build a long term relationship. Let's meet!
Administrative Support
Customer Service
Data Entry
Scheduling
Virtual Assistance
Online Chat Support
Technical Support
Email Management
Supervision
Testing
Management Skills
Task Coordination
Quality Assurance
Wendy B.
Santo Domingo, Dominican Republic
$3/hr
5.0
2 jobs
Hello! I'm a Virtual Assistant with a strong background in administration and a strong focus on results. My passion lies in flawless delivery and meticulous attention to detail, ensuring that every task is not only completed but also adds real value to your company. I'm currently studying Industrial Psychology, which allows me to better understand organizational dynamics and how to interact with people. My current experience as a Receptionist has equipped me with key skills in communication, problem-solving, and providing high-level customer service. How can I help you? Administrative Management: Scheduling, email management, and accurate data entry. HR Support: Assisting with recruitment and selection processes. Customer Service: Professional and empathetic communication. Special Projects: Tasks requiring meticulous attention to detail and confidentiality. I'm results-oriented because seeing the growth of the projects I'm involved in is my greatest satisfaction. My goal is to lighten your workload so you can focus on what truly matters.
Let's talk about how I can help you organize your day-to-day life.
Customer Service
Virtual Assistance
Copywriting
Administrate
Human Resources
Management Skills
Microsoft Office
Canva
Microsoft PowerPoint
Emily P.
Santo Domingo Este, Dominican Republic
$9/hr
5.0
1 jobs
Hi! I'm Emily, a bilingual (English/Spanish) Customer Support Specialist and Virtual Assistant with over four years of experience supporting customers, scheduling appointments, managing administrative tasks, and helping businesses stay organized.
I specialize in supporting busy teams by handling customer communication, scheduling appointments, managing administrative tasks, and keeping daily operations running smoothly. Whether I’m answering calls, responding to emails, updating records, or coordinating schedules, I focus on providing a professional, friendly, and reliable experience.
Here’s how I can help your business:
✔ Customer Service (Phone, Email & Chat)
✔ Inbound & Outbound Calls
✔ Appointment Scheduling & Calendar Management
✔ Administrative Support
✔ Data Entry & CRM Updates
✔ Customer Follow-ups
✔ Email Management
✔ English ↔ Spanish Communication
✔ Virtual Assistance
Why clients enjoy working with me:
• Fluent in English and Spanish.
• Professional and friendly communication.
• Detail-oriented and highly organized.
• Fast learner who quickly adapts to new software and workflows.
• Reliable, proactive, and committed to delivering quality work.
• Dedicated home office with high-speed internet, a quiet workspace, a laptop, and a noise-canceling headset.
I’m looking for long-term partnerships where I can become a dependable member of your team and help improve your customer experience while making your daily operations easier.
If you’re looking for someone who communicates well, stays organized, and genuinely cares about your customers, I’d love to work with you.
Let’s connect!
Administrative Support
Customer Service
Data Entry
Email Communication
Phone Communication
Scheduling
Virtual Assistance
Customer Support
Appointment Setting
Calendar Management
Customer Relationship Management
English
CRM Software
Spanish
Ecommerce Support
Outbound Call
Translation
Document Translation
CV/Resume Translation
Canva
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