Hire the Best Telemarketers
in Belize

As a dynamic and enthusiastic professional with substantial experience in telemarketing, I am excited about the opportunity to contribute to any company I can grow with. Over the past few years, I have honed my skills in various facets of telemarketing, including cold calling, customer service, and sales. My journey began at the age of 18, and since then, I have embraced each role with a zest for learning and a commitment to excellence. Notably, my experience in managing a team has instilled in me the importance of effective communication, leadership, and strategic planning. These experiences have not only equipped me with the necessary skills but have also ignited a passion for creating meaningful connections with clients and colleagues alike. What excites me most about this industry is the ability to keep growing. I am eager to work in an environment where I can grow, both professionally and personally, and where my contributions make a tangible impact. I am particularly excited to showcase my skillset on the phones or in leadership! Even though I have experience, I’m more than happy to learn more!

Greetings! Are you seeking a proactive Virtual Assistant, CSR, Telemarketer, or Operations Support Specialist who not only executes tasks but also streamlines processes, strengthens communication, and drives results? Someone who ensures the day-to-day runs seamlessly while supporting leadership in achieving bigger goals? — That’s where I come in. I bring 3+ years of experience working directly with CEOs and leadership teams, supporting business operations, customer success, project coordination, and administration. My professional journey spans roles as a Customer Success Manager, Office Manager, and Virtual Assistant, giving me a well-rounded skill set and the ability to adapt quickly to new challenges. In addition, I have 3+ years of proven success in the BPO industry, excelling in both sales and customer service roles. During this time, I consistently ranked among top performers, earned multiple awards, and advanced into mentorship and training responsibilities — a reflection of my ability to lead, motivate, and deliver results. I specialize in: • Operational Support & Workflow Optimization • Client Relations & Customer Success Management • Team Coordination & Hiring Support • CRM & Data Management • Process Documentation & Automation • Tech & Admin Support I'm highly tech-savvy, with the ability to learn new systems quickly and adapt to dynamic business environments. I’m known for being resourceful, detail-oriented, and always one step ahead in solving problems before they escalate. Key Skills & Capabilities: • Exceptional Written & Verbal Communication (Neutral English Accent) • Advanced Multitasking & Problem-Solving Abilities • Process Improvement & Systems Documentation • Calendar & Inbox Management • Data Entry & Report Generation • Team Collaboration & Leadership Support • Fast & Independent Learner | 57 WPM, 100% Accuracy • PCI & HIPAA Familiarity (Security-Conscious) Tools & Platforms I Work With: • Microsoft 365 Suite (Excel, PowerPoint, SharePoint, Outlook, Teams) • Google Workspace (Docs, Sheets, Drive, etc.) • Airtable, Notion, Trello, Asana (Project & Data Management) • CRMs: Zoho CRM, Skimmer, • Communication: Slack, Intercom, Dialpad, RingCentral, Heymarket, Discord • Marketing & Content Tools: Canva, Buffer, CoSchedule, Stripo, Meta Business Suite • Automation & Productivity: Docusign, QuickBooks, Skimmer, Twist, EditorX I take pride in being a trusted right-hand to business owners, handling everything from customer interactions and lead management to process improvements and strategic support. Let’s connect and discuss how I can help streamline your operations and contribute to your business growth.😃

Hi, my name is Michael. I am 34 years old and am energetic, hardworking and a team player. I enjoy the indoors and I prefer working at home where I can be myself. I am always willing to learn something new every day and enjoy working with people and helping them. I have almost 13 years of phone support experience and a couple of months of BPO experience. I am fluent in English and computer savvy.

Based in Belize, my time zone is a close match for both US and Canadian clients! Looking for reliable Talent? I am constantly in pursuit of perfecting my craft by providing superior Customer Service and Telemarketing; meeting clients and exceeding client's expectation. I am also by nature a people person. I just love to interact with people! I am a hard working and detail-oriented Customer Service Specialist. With English being my first language, I am a strong communicator. My expertise in Customer Service,Technical Support, Email and Chat Management providing support with platforms like: Zendesk, Shopify, Wordpress, Gmail, Social Media Marketing, Slack and much more. The key to my success has been to learn quickly and to then reach a higher personal and professional standard by seeking additional responsibilities. One of the main purposes in my professional approach is to help the company's growth with my extensive problem-solving experience, analyzing your business complexity and how your support team works, helping to manage it the best possible way for your company by perfecting your customer service support service. I am confident that with my extensive work experience, the skill set I've developed over the years and my unyielding desire to exceed expectations, I will be an invaluable addition to any company who will choose to hire me Experience March 2021- May 2021 National Debt Relief Services, Canada - Administrative Supervisor Managed debt collections. Managed document collections. Managed all customer service duties. April 2014 - March 2019 New Car Canada, Canada - Training Facilitator Screened and trained new staff. Managed the quality department. Managed the retention team. October 2014 - April 2014 Euphoria Tech Ltd, Belize - Training Supervisor Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ac interdum nisi. Sed in consequat mi. Sed pulvinar lacinia felis eu finibus. March 2012 - September 2014 Alliance BPO, Belize - Operations Manager Screened and trained all incoming staff. Managed daily operations. Trained administrative staff such as Quality Analysts, Supervisors, and System Trackers. Other Certificates: SCAIC Life skills facilitation trainer. Provided through CRD Belize Skills: • Lead generation via telephone (cold calls), email, social media, and networking. • Social Media Marketing • Market Research • Design, implementation and evaluation of successful sales strategies. • Development and maintenance of clients portfolio. • Project management • Appointment setting • Sales Consultancy • Specialized in HR Services, from recruitment, and training. Strengths: • Create long lasting relationships with clients. • Work well under pressure to achieve targets. • Well organized & detail orientated. • Responsive to clients needs.

I help sales teams turn cold leads / warm leads, old prospects, and messy CRM pipelines into qualified booked appointments. Top Rated status, 2,460+ Upwork hours, 30 completed jobs, and a 100% Job Success Score, I bring the consistency most outbound campaigns need: daily calling, strong follow up, clean CRM notes, objection handling, and reliable appointment setting. I’m best suited for real estate, solar, finance, and B2B sales teams that need someone who can step in quickly, contact leads consistently, qualify interest, and keep the pipeline moving without constant supervision. Here’s what I can help you with: - Cold calling and outbound prospecting - Appointment setting and calendar booking - Lead qualification and follow-up - CRM updates and pipeline organization - Reactivating old leads and no-shows - Daily reporting and call notes - GoHighLevel, HubSpot, Salesforce, and similar CRM tools My experience includes handling 120+ outbound calls per day, helping book 10+ appointments per week, and supporting campaigns across real estate, solar, finance, and B2B sales. Clients hire me because I’m dependable, coachable, easy to communicate with, and focused on results. I understand that sales teams do not just need someone to “make calls.” They need someone who can protect the pipeline, follow up consistently, document activity properly, and help closers spend more time with qualified opportunities. My goal is simple: help your team create more conversations, book more qualified appointments, and keep your sales process organized from first contact to handoff. If you need a reliable BDR, appointment setter, or pipeline support specialist who can start fast and keep things moving, I’d be glad to help.

I’m a motivated and detail-oriented professional with a strong background in appointment setting, cold calling, and customer service. With a proven track record of helping businesses grow through meaningful client interactions, I bring a mix of professionalism, enthusiasm, and results-driven focus to every project I take on. My experience has honed my ability to build rapport quickly, handle objections confidently, and schedule high-quality appointments that convert. I take pride in understanding each client’s goals and representing their brand with integrity, clarity, and a positive attitude. Organized, adaptable, and proactive, I thrive in fast-paced environments that demand multitasking without compromising accuracy or communication quality. Known for my reliability and collaborative spirit, I’m always ready to go the extra mile to ensure client satisfaction and team success. Every call, conversation, and task I approach is guided by commitment, efficiency, and a genuine desire to deliver results that make a lasting impact.