Hire the Best Ticketing systems Freelancers
in Benin

Hello 🤝! Thank you and welcome to my profile; rest assured that you are in the right place 🎯 ⭐ If you are looking for an experienced, MULTILINGUAL CUSTOMER SUCCESS SPECIALIST, I am the person who can help you grow your e-commerce store both locally and internationally. My native language is French, but I can also speak (and write) fluent ENGLISH and GERMAN. ⭐ I will manage the entire customer service process, including (but not limited to): ✅ Email, live chat, and phone support. ✅ Social media management ✅ Customer-focused copywriting ✅ Up-selling and cross-selling activities ✅ Order fulfillment ✅ Shipment management ✅ Returns management ✅ PayPal, Stripe, and Mollie dispute and chargeback management. ⭐ With 7+ years of experience in the consumer goods and technology industry, I can help you implement new ideas, and apply my expertise in areas such as email/chat copywriting, customer retention strategies, cross-sell and up-sell activities, and overall customer service messaging, workflows, and automation using the most popular ticketing systems. ⭐ Some of the tools and services I have used daily are: ✅ Shopify ✅ WooCommerce ✅ BigCommerce ✅ Amazon ✅ DSers ✅ Airtable ✅ Dropified ✅ Oberlo ✅ CJDropshipping ✅ Customer ✅ Freshdesk ✅ ZenDesk ✅ Gorgias ✅ HubSpot CRM and Service Hub ✅ Zoho CRM ✅ AirCall ✅ Asana ✅ Slack ✅ Google Sheets ⭐ Why choose me over other freelancers? ✅ Professionalism: a CUSTOMER-KING mindset, I employ my ability to handle demanding clients graciously and convert them into enthusiastic fans. ✅ Client feedback: I do everything necessary for clients to gain their TRUST. Customer reviews and comments on my profile are critical to me and the value I provide. ✅ Meeting deadlines: This is the core of my work as a freelancer. I focus on GIVING more than I expect to RECEIVE. I take pride in letting all my clients say "WOW". ✅ Responsiveness: Being extremely responsive and keeping all lines of communication easily open with my clients. ✅ Kindness: This is one of the greatest aspects of my life that I put into every job facet. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my clients' problems. ⭐ If there is anything you need that was not explicitly mentioned above, please feel free to send a question about it. I'm always happy to help you out. ⭐ If you think I'm the right person to work well with you, please use the green "Invite" button in the upper right corner to contact me. I look forward to working with you. Best regards! Chegoun A.

Hello, my name is Blaise, I am a PhD student in literature and civilization; TOP RATED Freelancer on Upwork with 100% Job Success. I am a native French speaker, completely fluent in English and Spanish. I have a Master's in International Business Administration and a Certificate in Multilingual Translation and Interpreting. I am a certified multilingual customer service expert in all customer inquiries and handling all sorts of incoming Emails/live chat/order processing/refunds/cancellations/content moderation/social media management/inbound and outbound calls. I am also a Multilingual translator and editor offering high-quality and error-free proofreading services in French, English, and Spanish. I have a perfect command of grammar, spelling, punctuation, and stylistic devices. Je m'appelle Blaise, Doctorant en Littérature et Civilisation Espagnoles. Je suis une personne sérieuse et déterminée avec plus de 15 ans d'expérience dans le domaine du marketing digital, et Service à la clientèle et plus de 8 ans d’expériences dans le domaine de la traduction et la rélecture . J’ai un bon style de communication orale et une bonne méthode de rédaction sans faute d’orthographe ce qui est une valeur très importante pour répondre aux mails des clients. Mon expérience dans le marketing digital et la vente en ligne est une potentialité et une qualité que je mettrai à votre service pour booster vos chiffres d’affaire en assurant un service à la clientèle de qualité. I have extensive experience using Shopify in combination with Aliexpress, Cjdropshipping Oberlo, and Amazon. I have a perfect mastery of the different ticketing systems such as Freshdesk, Zendesk, Gmail, Roundcube, Zoho mail, and outlook mail, and I can cover at least 30 tickets per hour. I am very active, educated, versatile, and enthusiastic. I am always willing to learn more to provide the best possible support to customers. I am proficient in Google Sheets, Google Docs, MS Office, and Excel. J'ai une grande expérience de l'utilisation de shopify et je maîtrise parfaitement les différents systèmes de billetterie tels que freshdesk, zendesk, gmail, roundcube, zoho mail, outlook mail et je suis capable de couvrir au moins 30 billets par heure. Je suis une personne fiable et digne de confiance avec des qualités, telles que la patience, l'écoute, la clarté, l'attitude positive. Je suis toujours prêt à apprendre davantage afin de fournir le meilleur support possible aux clients. Feel free to contact me if there is anything you need that wasn't mentioned explicitly above. I'm always happy to help. Thank you and write to me or hire me directly. All my regards. Blaise

Data Analysis and Statistical Processing Consultant/Data Scientist/ Cartographer-Geoinformatician/. If your project involves data, I can help you! As a passionate data scientist and data analysis consultant, I can help you transform your data into business value and enable you to make more informed, strategic and data-driven business decisions! I bring a wealth of knowledge, skills, expertise, experience and professionalism. I specialize in data mining, analysis and visualization, predictive analysis, statistical modeling and machine learning. Let me help you use your data to learn from it and make better and more strategic decisions. My research papers on statistics, marketing research/analysis and data science/analysis are routinely accepted by peer-reviewed journals. Today, with more than three years of experience in data and statistical/data science/mapping processing, I help companies and researchers at my university to efficiently analyze their data using various tools (R, SPSS, Stata, ArcGIS, Grapher, Excel, Statistica). I have a unique combination of business and scientific knowledge + technical skills, which allows me to provide my clients with exploitable predictive and explanatory models. HERE'S EXACTLY HOW I CAN HELP YOU: ✅ Data analysis/data science/mapping/predictive modeling for commercial and research purposes using data mining, statistical (including, but not limited to, mining, geological, hydrogeology, hydrology, biostatistics) methods ✅ If you have raw data - I'll clean it for you! ✅ If you have data, but don't know how to extract its value, I will analyze it, give you useful hints and create informative visualizations that will help you realize the full value of your data! ✅ If you need help building predictive or prescriptive models - I will use advanced modeling techniques (machine learning, statistical modeling and deep learning strategies) and optimization algorithms to develop the most accurate and reliable models for you! ✅ Statistical consultation/tutoring on the use of R, Stata, SPSS, Grapher, Statistica and Excel! ✅ writing up the results and explanations so that you know what you are looking at (academic or other output results, suggestions for any different and/or additional analysis that might improve your work, advice on choosing the right measures)! SOFTWARE AND PROGRAMMING TOOLS : ✅ R (dplyr, ggplot2, randomForest, survival, shiny) ✅ ArcGIS ✅ Grapher ✅ SPSS, Stata, Statistica ✅ Data visualization (Table, PowerBI) ✅ Microsoft products (Excel, Word, PowerPoint) ✅ SQL (MySQL); PostgreSQL ✅Java ✅ MATLAB IN TERMS OF MAPPING, I CAN ALSO ✅Groundwater modelling ✅ Statistical analysis of the data ✅ Use remote sensing techniques to produce land use maps, ✅ Diachronic analysis of satellite images ✅Using GIS to create interactive maps for decision making ✅ Webmapping ✅ Digitize, digitize, georeferenced maps ✅ Digital and hydrogeological mapping ✅ Satellite image processing ✅ Realization of geological, structural and lithostructural maps ✅ Design, monitoring, updating and management of GIS databases With my mastery of various tools and languages such as R, MySQL, PostgreSQL, Grapher, Table and Microsoft products to name a few, I can help you create value from your data. As a creative, motivated, hard-working, results-oriented, highly collaborative and enthusiastic professional who always goes the extra mile to provide services that exceed my clients' expectations, I would like to provide you with such services on your next data project! I look forward to working with you! I'm a French native speaker and I would be your Professional French Virtual Assistant for your Shopify store! I can offer you my super skills for your e-commerce website or amazon, ebay, shopify store with 100% Satisfaction Guaranteed. I can help you with (product uploading, product image editing, professional customer support, orders tracking info update, dropshipping task, product research, store management, SEO work or any marketing) I will manage your Shopify website orders and also I will do customer service via email, live chat and Facebook comments. I will reply to customers for their order inquiries and all related work. I am fully conversant with the various ticketing systems such as freshdesk, zendesk, gmail, outlook mail etc. I am successful freelancer I have over 3 years of experience in digital marketing. I have over 1 year of experience on Shopify platform, I can be a great Virtual Assistant for your business. I hope to be part of your team and increase your sales volume through quality customer service! Thank you for contacting me, we can negotiate the hourly rate.