Hire the Best Time Management Specialists in Glendale, CA

I am CTEC certified and have an active PTIN. As an established professional in administration, tech, and contract work - I have the ability to multitask, problem solve, and offer support. Because of my background the skills I provide, effective and professional customer service, high attention to detail, SOFTWARE SKILLS, data entry (40 to 60 wpm, 98% accuracy), proofreading, transcription, answering phones, scheduling, procurement & purchasing, and bookkeeping, accounts receivable, accounts payable, reconciliation, and research. Excellent critical thinking skills, and reliable work ethic. The advantage of working with me is I continually learn to grow my skill set. Contact me today! • Software Experience - LaCerte, Accuity, Tax Dome, Right Networks - Windows, Ubuntu - Linux - Visual Studio Code, Service Now Portal, Wordpress, Dream Host - Adobe XD, Adobe Reader, Photoshop, Illustrator, InDesign - Figma, Inkscape, Canva, Photopea, OpenShot Video Editor - Git and GitHub, FTP Transfer Client – FileZilla - Google Docs, Google Drive, Mega, Drobox - Instagram, Facebook, Twitter - QuickBooks, WaveApps, Prologue, NContractor, NVendor, Diligent BoardBooks, Certify - Microsoft Office (Excel/Word/PowerPoint/Publisher/Access/Outlook) - WebEx, Microsoft Teams, Zoom and other video conferencing applications • Development - Responsive, HTML, CSS, JS, Python, MSO, Wordpress.org, Wix, Web Hosting through DreamHost and Hostinger • Design - UI - Mobile First Responsive Web, Mock-ups - HTML Email, Landing Page, Tribute Page, Technical Document - Single Web Page - Logo, Business Cards, Flyers, Infographics - Wire Frames - Logo, Business Cards, Flyers, Infographics

With over 10 years of experience in IT and systems administration, primarily within fast-paced MSP environments serving a range of industries, I have a well-established background in managing and supporting complex IT systems- including network, server, and desktop infrastructure, virtualization, cloud services, cybersecurity, email security, specialized ERP solutions, VoIP systems, and end-user support. I'm well-versed in Microsoft's ecosystem, including Windows, Azure, Office 365, and Active Directory, leveraging best practices to ensure security, performance, and scalability. I use Microsoft PowerShell extensively to automate tasks, manage configurations, streamline workflows, and reduce manual intervention to enhance operational efficiency. I have a strong track record of ensuring clients receive fast and effective support. A large part of what appeals to me in this line of work is the satisfaction of helping others, and I am passionate about resolving all issues to the clients' satisfaction. I'm located in the Pacific Time Zone, however I can adjust my schedule to meet your needs. My work includes: • Managing cloud services like Office 365 and Azure, including Microsoft Teams, Sharepoint, OneDrive, and MFA • Diagnosing and resolving network connectivity problems • Providing comprehensive remote & onsite support for Windows workstations and servers • Managing and supporting iOS devices • Managing network configurations (VLANs, firewalls, VPNs) • Deploying and maintaining servers, on-premises and virtual machines • Managing and troubleshooting e-mail systems • Implementing backup and disaster recovery • Collaborating with vendors for ERP software • Designing automations to streamline operations • Addressing security vulnerabilities --- Past Experience: Office 365 Migration Support Lead | 2023 - 2024 • Conducted site assessments, impact analysis, and remote support for migrating email systems from non-enterprise and enterprise accounts into Microsoft 365 for 300+ animal hospitals nationwide. • Developed documentation for Multi-Factor Authentication (MFA) processes and best practices on Android and iOS platforms. • Provided personalized user support during MFA setup, ensuring smooth implementation and addressing technical issues. • Collaborated with vendors to configure custom EMR software for Microsoft 365 integration. IT Support Specialist, ITque | 2022- 2023 • Provided remote IT support for hundreds of clients across diverse industries as part of a Managed Service Provider (MSP), offering L1 to L3 support for both Windows and Mac environments. • Utilized ConnectWise PSA, Control, and Asio platforms for remote management • Configured and troubleshoot Datto backups • Performed systems administration: Active Directory user management, file server setup, Group Policy creation/troubleshooting, and BitLocker deployment. • Designed and migrated SharePoint file server architecture, providing user training for seamless transition • Configured and deployed Windows Server solutions • Implemented configuration changes for Fortigate, SonicWall, Cisco, Palo Alto, Ubiquiti, and Aruba firewalls and wireless access points. • Managed Office 365 customization, support, and administration, including Microsoft Teams, Sharepoint, Exchange, OneDrive, MFA • Administered and troubleshoot DHCP and DNS, ensuring network reliability. • Configured and administered print server infrastructure • Developed and deployed PowerShell scripts for RMM automation, enhancing security, performance, and configuration • Led the successful migration of 1,500 endpoints from ConnectWise Automat IT Technician, SMS Datacenter | 2019-2021 • Provided remote IT support for hundreds of clients as part of a Managed Service Provider (MSP), offering L1 to L3 support for both Windows devices, servers, and Mac environments. • Delivered field support and conducted monthly on-site maintenance to ensure system reliability and resolve ongoing technical issues. • Performed deployments of switches, firewalls, and servers • Deployed VMware ESXi virtual machines, Windows Server, SQL Server, and ERP software solutions • Procured and configured hardware for office workstations, providing on-site troubleshooting to resolve hardware and software issues. • Configured and maintained Veeam Backup & Replication, ensuring regular server backups and recovery processes were in place. • Managed systems administration tasks, including Active Directory user management, file server administration, and Group Policy creation and troubleshooting • Executed configuration changes on network devices, including SonicWall, Cisco, Palo Alto, Ubiquiti, and Aruba • Managed Office 365 customization, support, and administration, including Microsoft Teams, Sharepoint, Exchange, OneDrive, MFA • Managed DHCP and DNS services • Utilized Autotask, ManageEngine, and Kyocera for ticket management • Provided support for Datto RMM, ensuring smooth remote monitoring and system maintenance

Are you seeking a dynamic professional to revolutionize your e-commerce venture and elevate your marketing strategies? Your search ends here! With a rich background as an executive assistant and proficiency in web design, Shopify, and video editing, I bring a multifaceted skill set to the table. 📊 E-commerce and Marketing Mastery: Backed by my experience as an executive assistant, I possess a keen understanding of organizational dynamics, enabling me to streamline your e-commerce operations with precision and efficiency. Proficient in data entry, G-suite, Microsoft Office, Asana, Monday, and Slack, I ensure seamless coordination and execution. 💻 Web Design Wizardry: Harnessing the power of Figma, I craft visually captivating and user-centric web designs that leave a lasting impression. Your online presence is your digital storefront, and I specialize in making it not just functional, but visually stunning and engaging. 🛒 Shopify Specialist Extraordinaire: With in-depth expertise in Shopify, I offer comprehensive support, from store setup and optimization to theme customization. Your Shopify store will not only meet but exceed industry standards, driving conversions and maximizing revenue. 🎥 Video Editing Maestro: Transform your marketing campaigns with captivating video content crafted by yours truly. I possess the creative finesse and technical prowess to produce compelling videos that resonate with your audience and drive engagement. 📸 Instagram Collaboration Connoisseur: Having collaborated with Instagram accounts boasting over 2 million followers, I understand the intricacies of social media marketing and influencer partnerships. Let's leverage Instagram's vast reach to amplify your brand and connect with a broader audience. ✨ Why Choose Me?: Dedicated to delivering excellence, I am meticulous in my approach and unwavering in my commitment to achieving exceptional results. My diverse skill set enables me to provide comprehensive solutions tailored to your unique needs, ensuring holistic growth and success. Passionate about empowering businesses to thrive in the digital realm, I am dedicated to realizing your e-commerce aspirations and driving tangible, impactful outcomes. Let's join forces to revolutionize your e-commerce presence and supercharge your marketing strategies. Whether you're embarking on a new venture or seeking to elevate your existing efforts, I'm here to turn your vision into reality. Reach out today, and let's embark on a transformative journey toward success!

I am a versatile creative professional with a B.F.A. in Graphic Design, a degree in Computer Science/Software Engineering, and specialized training as a Photoshpher. My experience spans visual design, software development, and advanced digital image editing, allowing me to deliver high-quality, user-focused solutions across multiple mediums. As a graphic designer, I create compelling branding, visual identities, and digital content that communicates ideas clearly. As a software developer, I build scalable applications and interactive solutions using modern technologies and frameworks. As a photoshpher, I enhance and manipulate images with precision, bringing concepts to life through digital editing. My education included hands-on projects, collaborative teamwork, and real-world challenges, giving me the skills to combine creativity with technical expertise. I am passionate about producing work that is both visually striking and functionally effective, making me a valuable partner for clients seeking design, development, or image-editing solutions.