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Fluent in Dzongkha and Tibetan, offering translation services as needed. I’ve over seven years of experience in the translation field. Seasoned Quality Analyst with expertise in content moderation for social media platforms. Proven track record of consistently meeting and exceeding targets and KPIs in content moderation. Promoted to Subject Matter Expert, demonstrating strong leadership and the ability to mentor and guide content moderation teams. With two years of experience as a Quality and Support Analyst, I specialise in audits and quality systems. Known for effective collaboration with cross-functional teams, driving significant improvements in quality processes.

👨‍💻𝗬𝗼𝘂 𝗻𝗲𝗲𝗱 𝗮 𝗸𝗲𝗲𝗻, 𝗰𝗮𝗽𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁 𝗳𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿 𝘄𝗵𝗼 𝗶𝘀 𝗰𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗱 𝘁𝗼 𝗯𝗿𝗶𝗻𝗴𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝘃𝗶𝘀𝗶𝗼𝗻 𝘁𝗼 𝗹𝗶𝗳𝗲.👨‍💻 𝗧𝗵𝗮𝘁’𝘀 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝘄𝗵𝗼 𝗜 𝗮𝗺. My emphasis is on providing high-performance work & I possess expertise in providing any kind of assistance for your business. I am a detail‑oriented Virtual Assistant specializing in Email Marketing, Customer Support, Email & Calendar Management. My focus is on helping businesses maintain professional communication, strengthen customer relationships, and stay organized with efficient scheduling and inbox management. 📧 Email Marketing: Designing and managing campaigns, segmenting audiences, and tracking analytics to boost engagement and conversions. 🤝 Customer Support: Delivering empathetic, timely, and solution‑driven responses that enhance customer satisfaction and loyalty. 🗂️ Email Management: Streamlining inboxes, prioritizing tasks, and ensuring important communications are never missed. 📅 Calendar Management: Coordinating schedules, setting reminders, and organizing meetings to keep operations running smoothly. 🛠️ Tools & Platforms *I am proficient in industry‑leading tools that maximize efficiency and impact: *Email Marketing Tools: Mailchimp, HubSpot, ActiveCampaign, Constant Contact *Customer Support Tools: Zendesk, Freshdesk, Intercom, HelpScout *Email & Productivity Tools: Gmail, Outlook, Google Workspace, Microsoft Office Suite *Calendar & Scheduling Tools: Google Calendar, Outlook Calendar, Trello, Asana With strong organizational skills, attention to detail, and a proactive approach, I ensure seamless communication and reliable support tailored to each client’s needs.

I’m a trained general doctor from Bhutan, fluent in English, Dzongkha, and Spanish, and passionate about delivering high-quality work in areas such as: • Medical & health content writing • Data entry and document formatting (Word, Excel, PDF) • Translation (English / Spanish) • Transcription (audio, video, medical) • Virtual assistance and online research I bring professionalism, fast turnaround, and a strong eye for detail to every project. I also have experience working with international clients and understand the importance of clear, respectful communication across time zones. Whether you need a reliable translator, a sharp medical writer, or a diligent assistant to support your tasks — I’m here to help. ✨ Let’s work together to bring your project to life!