Hire the Best Virtual Assistants in Harare, ZW

Behind every organized business is someone making sure nothing falls through the cracks; that’s where I come in. I help businesses stay efficient and responsive through reliable administrative support, customer service, lead generation, and accurate data management. From managing inboxes and schedules to handling customer communication and research tasks, I bring structure, professionalism, and attention to detail to every project. While I’m new to Upwork, I have experience working in other professional spaces and understand the importance of communication, reliability, and delivering quality work consistently. I’m proactive, quick to learn, highly organized, and committed to helping businesses run smoothly and grow. Here’s how I can support your business: Administrative Support Calendar & Inbox Management Customer Service (Email & Chat Support) Lead Generation & Web Research Data Entry & Spreadsheet Management CRM Updating & Organization Appointment Scheduling File & Document Organization With a background in Psychology, I understand the importance of communication, professionalism, patience, and building positive client relationships. I’m proactive, highly organized, quick to learn new systems, and committed to delivering quality work consistently. I don’t believe in just completing tasks; I believe in making your business run more smoothly, your customers feel supported, and your workload lighter. If you’re looking for a Virtual Assistant who is dependable, detail-oriented, communicative, and genuinely invested in helping your business succeed, I’d love to work with you.

📊 Expert Bookkeeper | Email & Calendar Management | Social Media Detail-oriented and highly organized Bookkeeper with 3+ years of experience managing financial records, invoicing, reconciliations, and expense categorization. Certified QuickBooks Online Accountant, skilled in streamlining accounting processes and improving financial accuracy for businesses. Key Skills & Expertise: ✅ Bookkeeping & Accounting – Managing accounts receivable/payable, reconciling bank transactions, and preparing financial reports. ✅ QuickBooks Online & Zoho Books – Proficient in cloud-based accounting software for efficient financial management. ✅ Email & Calendar Management – Scheduling appointments, coordinating meetings, and handling client communication. ✅ Social Media – Experience managing business pages, responding to inquiries, and maintaining engagement. Accomplishments: ✔ Successfully reduced reconciliation time for businesses by improving record accuracy. ✔ Assisted a tour operator in preparing management accounts for a business loan application. ✔ Managed invoicing and financial processes for ICT and booking industry clients, ensuring timely financial reporting. Education & Certifications: 🎓 Applied Accounting (BSc), Oxford Brookes University 📜 Certified QuickBooks Online ProAdvisor 📩 Let’s connect and streamline your financial operations!

PROFESSIONAL SUMMARY I am a versatile and experienced professional with a strong background in administration, sales, customer service, and customer success. As a Certified Virtual and Administrative Assistant, I possess excellent communication skills, both written and verbal, with the ability to work effectively using various tools to produce outstanding results. With 5 years of experience in the SaaS industry, I have honed my skills in sales, marketing, and business development, including customer relationship management and human resources. My experience spans working with startups and established organizations, including an internship at Microsoft 4Afrika. In addition to my administrative expertise, I have experience working as a Virtual Assistant, where I have successfully conducted cold calls, set appointments, exercised my data entry skills and managed CRM systems. I am also interested in exploring voice-over opportunities, currently doing novice voice-over work, and I am eager to develop my skills further in this area. As a patient, committed, and eager learner, I thrive in challenging environments and am excited about opportunities that will leverage my technical skills, experience, and passion for growth and excellence.

With over 8 years of experience as an Executive Assistant and Project Manager, I help founders, executives, and remote teams stay organized, efficient, and focused on growth. I specialize in: Managing calendars, emails, and travel logistics Coordinating projects and team communications Creating SOPs, checklists, and workflows to improve efficiency Supporting business operations, reporting, and client follow-ups I’m highly skilled with tools like Pipedrive, ClickUp, Monday.com, Asana, Slack, and Notion, helping teams automate workflows and boost productivity. Clients appreciate my attention to detail, proactive communication, and reliability — I don’t just complete tasks, I anticipate needs and solve problems before they happen. If you’re looking for a dedicated professional to manage your day-to-day operations and help your business run smoothly, I’d love to support you. Let’s streamline your operations so you can focus on strategy and growth.

98% SLA, 85% CSAT, 75% FCR, 90% Schedule adherence, 800-agent campaigns delivered. These are baselines I've held consistently across 15+ years in demanding operational environments. My background includes high-volume customer experience and e-commerce support operations at OmniContact BPO and Econet Wireless, where I used Zendesk, Freshdesk, and Gorgias; managing multiple Airbnb properties; and currently working as a leasing manager and assistant property manager using AppFolio, leasing pipelines, tenant communications, work orders, and reporting. As a virtual assistant & operations specialist, I handle calendar/inbox management, CRM hygiene (Salesforce and HubSpot), project coordination (Asana, ClickUp, Trello, and Notion), SOP development, and reporting, with practical AI/automation skills to cut repetitive work. Open to remote roles in the following: Property Management | Leasing Operations | E-commerce Support | Virtual Assistance | CX & Operations Management. Let's talk if you need someone who improves operations, not just fills a seat.

Hi there! I am versatile Shona tutor, Virtual Assistant, Content Copywriter and Social Media Manager with a passion for crafting content that connects and converts. Since 2020, I’ve been helping brands grow their digital presence through engaging copy, effective content strategies and audience-focused social media management. My journey began as a Social Media Intern for The Macheke Project, a voluntary organization in Zimbabwe. There, I created Facebook content and supported admin tasks — and discovered my love for storytelling through social platforms. What I Can Do for You: - SEO Copywriting (certified) -Social Media Strategy, Advertising & Engagement - Keyword Research & Trend Analysis -Content Creation (Blog posts, Captions, Product Descriptions) - Proofreading & Editing - Data Entry & Admin Support -Shona translation/tutoring -STEM tutoring I’m proficient with tools like Canva, CapCut, Microsoft Office, Visme, and A-site, and I’ve worked across platforms like Instagram, Facebook, TikTok and LinkedIn — creating tailored content that suits each platform’s style and audience. Whether you need someone to write compelling copy, manage your social accounts or help with digital admin tasks, I bring creativity, adaptability and a results-driven mindset to every project.