Professional Summary
My mission is to apply my technical background and cybersecurity management knowledge to enhance operational efficiency and security. With a proven ability to manage SaaS environments, implement security best practices, and support IT systems, I am driven to deliver secure, user-friendly solutions that meet business needs. My collaborative approach ensures effective problem resolution and consistent improvements in system performance.
Dedicated and detail-oriented IT Specialist with strong expertise in systems administration, technical support, and cybersecurity. Experienced in maintaining secure, efficient IT environments through effective troubleshooting, user management, and system optimization. Adept at delivering high-quality service in both on-site and remote support settings.
- Core Competencies
- IT Systems Administration & Support
- Microsoft 365 & Google Workspace
- Active Directory & SaaS Management
- Security Policies & Access Control
- Virtualization (VMware, Hyper-V)
- SharePoint & Adobe Suite
- Hardware/Software Installation & Troubleshooting
- Ticketing Systems & Remote Assistance Tools
- User Account & Permission Management
- Vulnerability Assessment & Mitigation
- Technical Skills
Operating Systems: Windows, Linux, macOS
Applications & Tools: Datto RMM, Autotask PSA, ThreatLocker, DNSFilter, Constant Contact, Buildium, ZoomInfo
Programming Languages: HTML, CSS, JavaScript, SQL, Python, Java, PHP, C#, Bootstrap, React, MySQL, jQuery, ASP.NET
Additional Experience
Provided virtual assistant services including encrypted data collection, spreadsheet management, email communication, calendaring, and customer support.
Coordinated and supported IT operations for teams using various SaaS and security platforms.
Applied strong problem-solving and communication skills to resolve complex technical issues efficiently.
Office 365
DevOps
Data Entry
Web Development
Graphic Design
Google Workspace
CRM Software
Helpdesk
IT Support
Network Security
Cybersecurity Management
Remote Connection Support
Drew M.
Sarasota, Florida
$40/hr
4.5
54 jobs
Expert Systems Administrator with 15+ years managing 200+ server environments, specializing in Windows Server, VMware, Azure, and Active Directory. I deliver reliable, secure IT solutions, optimizing performance and reducing downtime using tools like Veeam and Fortinet. Certified in MCTS, MCSE, Azure AZ-900, and A+, I ensure seamless infrastructure support for businesses.
Computer Network
Network Engineering
Computing & Networking
System Administration
Microsoft Active Directory
Microsoft Azure
Fortinet
Virtualization
Network Administration
Cloud Computing
Customer Service
Group Policy
Reade T.
Winter Springs, Florida
$175/hr
5.0
6 jobs
Highly skilled technical leader with more than fifteen years of proven success in IT infrastructure strategy, planning, engineering, management, and support. Extensive experience utilizing DevOps to deploy and manage automated, scalable, secure virtual infrastructure, including Amazon Web Services, VMware, and Xen. Use best-of-breed technologies and best practices to provide comprehensive managed services for networks, systems, cloud/virtual infrastructure, desktops, and industry specific technologies. Accomplished in hands-on technical/team lead and project lead roles as well as operations and team management at the IT director level.
• Technology Infrastructure Management
• DevOps
• IT Security & Information Security
• Virtualization
•Continuous Deployment
• Continuous Integration
• Private & Public Cloud Infrastructure
• Network Engineering & Administration
• Systems Engineering & Administration
• Database Administration
• Email Administration
• Directory Services
• Backups, Disaster Recovery & Business Continuity
• Desktop & User Support
• IT Budgeting & Planning
• IT Project Management
• Team Development & Leadership
For a digital advertising technology company client serving over 10 billion ad requests per day, use DevOps to manage Amazon Web Services (AWS) infrastructure consisting of hundreds of virtual machines.
Utilize Infrastructure as Code (IaC) to deploy and maintain a high-availability, auto-scaling environment with primary objectives of guaranteed uptime and security.
Create server configurations using Puppet and build out virtual server instances.
Monitor health and security of infrastructure.
Work with Software Engineering team to build out and set up production/staging environments.
Create rules to dynamically scale server infrastructure to meet changing load/demand.
Technologies employed/supported include: Aerospike, AWS Relational Database System, Consul, Druid, Elasticsearch, Google Apps, Grafana, Hiera, Intrusion Prevention/Detection systems (IPS/IDS), Jenkins, kafka, Mcollective, MySQL, Nagios, Puppet, Terraform, and Ubuntu Linux.
At an interactive media company client, use DevOps to manage AWS infrastructure.
Implement and configure centralized management of servers and user access.
Manage virtual firewalls and intrusion prevention systems (IPS).
Implement and maintain computer security in compliance with payment card industry standards.
Technologies employed/supported include: AWS Relational Database System, Google Apps, Haproxy, IPS/IDS, MySQL, Nagios, Puppet, and Ubuntu Linux.
For a digital marketing agency client, use DevOps to deploy and manage AWS infrastructure, including:
Multi-site WordPress infrastructure to manage over 400 customer websites.
Migration of users and services from on-site physical server infrastructure to AWS, including duplicating a
complex custom server setup in AWS.
Built a tool to manage release phases and content between staging and production environments.
Technologies employed/supported include: AWS Relational Database System, Docker, Google Apps, Haproxy, IPS/IDS, MySQL, Puppet, and Ubuntu Linux.
Provide technical and leadership expertise in IT managed services, IT strategy, operations, staff supervision, and project management to multiple client companies in media, construction, medical, and other industries, including:
Centralized management and monitoring of devices for hardware, software, and security issues.
Physical/virtual server deployment, upgrade, migration, and patch management.
LAN/WAN and VPN management, including deployment, configuration, updates, and monitoring of routers,
switches, firewalls, and other network appliances.
Email server deployment, administration, and security, including searchable, auditable archives.
Data backups, disaster recovery, and business continuity planning.
SQL database server support, administration, and security.
Deployment, upgrades, support, and security of Windows desktops, including automated scanning and reporting on viruses and malware.
Support of industry-specific technologies, including controlled automation software and equipment such as internet-enabled miller welders, plasma tables, and 3D CAD/modeling software.
Support of medical and dental software and HIPAA compliance of IT systems, including security/privacy policy implementation, compliance checks, and user training.
Technologies employed/supported include: Autodesk, AWS, Dentalcom, Tekla, Fabsuite, Failtoban, Google Apps, IPS/IDS, Iptables, Linux, Microsoft Exchange Server, Microsoft SQL Server, MySQL, Nagios,
QuickBooks, OSSEC, Peachtree, SonicWall NSA, VMware, Windows Professional 7/10, Windows server
2008/2012/2016, and XenServer
Windows Server
Linux System Administration
Security Infrastructure
Amazon EC2 Spot
AWS Server Migration
Network Security
Amazon EC2
DevOps
AWS Systems Manager
AWS Application
Alejandro J.
Princeton, Florida
$34/hr
5.0
3 jobs
I'm a Senior Systems Engineer with a passion for helping businesses get the most out of their technology. My experience spans Azure Virtual Desktop (AVD), Microsoft 365, Active Directory, Intune, Hyper-V, VMware, Nutanix, UniFi, Meraki and a wide range of other infrastructure and cloud technologies. Backed by multiple Microsoft certifications.
I combine technical expertise with a strong customer-first approach, focusing on clear communication, reliable solutions, and long-term client relationships. My goal is simple: deliver technology that works seamlessly and provides real value to your business.
VMWare
Helpdesk
Ubiquiti
Windows 10 Administration
Backup Administration
Desktop Support
Technical Support
Cisco Meraki
VPN
Windows Server
Microsoft Azure
Microsoft Hyper-V Server
Office 365
Microsoft Active Directory
Veeam
Nolan A.
Plant City, Florida
$56/hr
5.0
1 jobs
Reliable, innovative, resourceful, and well-rounded Systems Engineer with expertise in Software
Development and Scripting. Proficiency in Systems, Data Analytics, Automation, Customer service,
Team Building, and Communication.
VMware Administration
Microsoft Windows PowerShell
C#
Virtualization
Automation
Scripting
Systems Engineering
System Administration
Data Analysis
Python
Network Administration
Dan R.
Palm Coast, Florida
$80/hr
5.0
17 jobs
Most Jira and SharePoint environments don’t fail because of the tools — they fail because workflows, permissions, and governance were never designed end-to-end.
I help organizations fix messy Jira and Confluence setups and, when needed, align them with Microsoft 365 (SharePoint, Entra, Exchange) so teams can actually execute instead of fighting their systems.
With 10+ years of experience, I design, migrate, and optimize Jira, Confluence, and SharePoint environments for teams that need reliability, clarity, and scalability — not duct-taped workarounds.
Atlassian (Jira, JSM, Confluence)
• Jira project, workflow, automation, and permission architecture
• Jira Service Management setup (SLAs, queues, request types)
• Reporting & visibility (dashboards, SLAs, BigPicture, Tempo)
• Cloud migrations, consolidation, and instance cleanup
• Confluence spaces, templates, knowledge bases, and governance
Microsoft 365 / SharePoint
• SharePoint information architecture and site design
• Permission models, document management, and metadata strategy
• Integration with Teams, Power Automate, and Jira
• Governance, compliance, and lifecycle management
Solutions Architecture & Optimization
• Workflow and process analysis
• Jira ↔ SharePoint ↔ Teams integrations
• Training, adoption, and best-practice enablement
🌟Why Work With Me
• System-Level Thinking – I don’t just configure tools; I design how work flows across Jira, Confluence, and Microsoft 365.
• Business-First Design – Every workflow, permission, and automation maps to real business processes.
• Proven Delivery – Successful implementations for startups, mid-size companies, and enterprise teams with measurable improvements in delivery and adoption.
If your Jira environment is hard to manage, your SharePoint setup is chaotic, or your tools don’t work together, let’s fix it properly.
Message me to discuss your current state and the fastest path to a clean, scalable solution.
Information Technology
Microsoft Project
Business
Project Planning
Process Flow Diagram
Business Process Automation
Jira
Requirement Analysis
Business Process Modeling
Project Management
Microsoft Excel
Microsoft PowerPoint
IT Service Management
Scrum
Digital Project Management
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