Column Case Management is looking for a senior, hands-on IT infrastructure and application performance expert who can troubleshoot intermittent large-file upload and video download issues across the entire stack rather than focusing on only one component. This Candidate should have a solid understanding of the following Technologies listed below.  Tools: WireShark tcpdump Cisco Firewalls Windows Server & Linux PostgreSQL  browser developer tools (HAR analysis) Useful Knowledge: Hostname-versus-Direct-IP Differences ISP or Carrier-Level Throttling (Traffic Shaping) General computing knowledge which would help diagnose the issue TCP/IP performance analysis TLS/HTTPS The issue is intermittent, which has made it difficult to reproduce consistently: the same files may complete normally during one test and take 20–60 minutes or more during another, while one reported a one-hour transfer dropped to approximately 10 minutes when the user accessed the application through the direct public IP instead of the DNS hostname. We need someone capable of leading a coordinated end-to-end test with an affected user, browser HAR capture, client and server packet captures, Cisco firewall captures, Linux/server performance monitoring, application logs, storage metrics, and ISP-path validation collected during the same good and bad test windows, then correlating the evidence and identifying exactly where the delay begins.  

We are a small Seattle-based nonprofit with 11 employees and no IT staff. We use Mac laptops, Google Workspace, and have just purchased 4 iPhones for specific employees who need physical phones for work. Our Apple Business account was set up by a previous employee, and we need help making sure the settings are correct, deciding on the appropriate level of service for our needs, adding users and devices, and making a management plan that our non-technical operations staff can manage on an ongoing basis.

I have a few little nagging issues with my email and computer. When I boot up my computer I get some pop-ups that are remanants of some program I deleted, but I don't know how to get rid of them. When I am using my laptop I can access both my work and personal email through outlook. On my phone I cannot get my work email to connect, which also means my work calendar doesn't populate on my phone. I also have several ...onmicrosoft.com accounts and I don't know which is which and how to kill the ones that I don't need. At one time I was trying to upgrade to Microsoft 365 pro, but it became a nightmare because my website is throuh a godaddy subcontractor. Finally I just dropped the whole 365 Pro and kept the family version. Anyway...in doing all that I created extra "onmicrosoft.com" accounts that I don't need. I know there's another little issue or two that I can't think of right now.

NETWORK ENGINEER — ATLAS NETWORKS Department: Network Operations Hours: Mon–Fri, 8am–5pm Pacific + on-call rotation Location: Remote - strong preference for US Type: Full-time, dedicated READ THIS FIRST We run one of the largest MikroTik deployments on the West Coast - thousands of devices, real customers, real stakes. We need an engineer who can step into that environment and be useful fast. If you're already a MikroTik expert, great - you'll feel at home on day one. If you're a strong network engineer from a Cisco, Juniper, or Arista background who's hungry to go deep on RouterOS, we want to hear from you too. What we won't compromise on is the underlying networking fundamentals. You either have them or you don't, and we'll find out either way in the lab. This role moves between tactical work - provisioning, escalations, config changes - and strategic input on design and process. If you're as comfortable at a CLI as you are whiteboarding an architecture decision, keep reading. ABOUT ATLAS NETWORKS We're an independent ISP based in Seattle, WA. We believe everyone deserves a reliable, affordable internet connection without the nonsense. Our values: Grit, Get S##t Done, Constructive Candor, Continuous Evolution - aren't poster slogans. They're how we actually operate. You can learn about us at (link removed) WHAT YOU'LL DO - Provision and configure MikroTik routers/switches, TP-Link Omada & Deco, and Ubiquiti UniFi gear to production standards - Serve as the escalation point for helpdesk and field teams - Troubleshoot advanced Layer 2/3 issues quickly and cleanly - Contribute to network change planning and upgrades - Document every deployment and change - non-negotiable - Improve the provisioning and escalation processes you work inside of - Be on the forefront of our push for an AI powered network - we have a full time dev team with a major AI network initiative WHAT YOU BRING Required: - Strong networking fundamentals: TCP/IP, VLANs, DHCP, DNS, OSPF, BGP - you can troubleshoot at every layer without Googling or asking ChatGPT - Hands-on production experience with at least one major networking platform (MikroTik strongly preferred; Cisco, Juniper, Arista, or similar also welcome) - Multi-vendor troubleshooting instincts - The ability to work independently in a remote-first team without losing momentum - Track record of juggling priorities and hitting deadlines without dropping quality - Willingness to prove your skills with our Chief Network Engineer before hire - this is non-negotiable regardless of your background If you're not already a MikroTik expert: you need to be genuinely excited to become one, fast. We'll support you, but the learning curve is yours to climb. Preferred: - MikroTik certifications (MTCNA, MTCRE) or Cisco (CCNA and up) - ISP or service provider experience - Ubiquiti or Aviat microwave radio configuration and alignment (or similar) - TP-Link Omada controllers, Deco systems, UniFi - VoIP fundamentals (we run our own switch) THE NON-NEGOTIABLES - Hours: Mon–Fri, 8am–5pm Pacific. Full-time and dedicated - we don't tolerate overlapping shifts with other employers. - Language: Fluent English with minimal accent for customer-facing work. - On-call: we're a small team, you'll be part of a rotation to respond to after-hours emergencies. WHAT SUCCESS LOOKS LIKE - 30 days in: You're handling provisioning, routine config work, and escalated troubleshooting against our standards. - 60 days in: You're operating across daily ops, documentation, and escalations with limited hand-holding. - Beyond: You become a go-to engineer for advanced troubleshooting and high-impact changes - and you make the people around you better at their jobs. WHAT WE OFFER - High expectations, high support - we don't hire people we don't intend to invest in - Real, complex network challenges on a growing ISP backbone - A team that picks results and candor over politics and ego - Paid time off after the first year HOW TO APPLY Submit your proposal and tell us: 1. Your most challenging MikroTik project - or, if you're coming from another platform, the gnarliest networking problem you've owned end-to-end 2. How you approach troubleshooting when the obvious answer is wrong 3. Microwave radio experience, if any 4. Your certifications If you're ready to work hard, think hard, and contribute at a level higher than the title suggests - apply.

Must be located within practical, rapid commuting distance of NY2 (Secaucus). Remote-only candidates will not be considered. 1. Datacenter Hardware Support (Rack & Stack) - Receive, inspect, and inventory shipped equipment at the datacenter. - Rack-mount and un-rack servers, switches, firewalls, routers, PDUs, and console devices. - Connect power, network, and console cabling according to provided diagrams. - Replace failed components under pressure (Disks/NVMe, RAM, PSUs, Fans, NICs, Transceivers/Optics). - Manage local RMA processes and coordinate with hardware vendors for warranty replacements. 2. Server Hardware & Out-of-Band (OOB) Management - Perform initial server power-on and hardware validation. - Basic setup of management interfaces (HPE iLO, Dell iDRAC, Supermicro IPMI, Lenovo XClarity). - Assign management IP addresses and verify remote console/power control based on provided instructions. - Configure basic BIOS settings (boot order, RAID controller modes, disk visibility). 3. Physical Network Support - Install/replace physical network devices and SFP/SFP+/QSFP optics. - Patch fiber and copper cabling, ensuring meticulous labeling and port mapping. - Perform basic physical troubleshooting (checking link status, port LEDs, connecting a crash cart). - Coordinate with datacenter facility teams regarding cross-connects. 4. Deployment of Second Datacenter (NY3/NY5) - Work alongside our Bulgaria-based engineering team (who will be on-site initially) to duplicate our NY2 setup. - Assist with full deployment: unboxing, racking, cabling, OOB setup, and power-on validation. - Provide impeccable documentation (serial numbers, management IPs, and high-quality photos of front/rear racks).

ONSITE WORK REQUIRED We are seeking a network automation consultant with strong Python skills to configure an enterprise-level network for our home office in Alpharetta, GA. The ideal candidate will have experience in network security and administration, ensuring a secure and efficient network setup. This is a small scale project expected to last less than 5 days. However, should there be a good fit between consultant and client, there is strong potential for ongoing Managed Services agreement.

About Us We are an AI-powered healthcare platform delivering affordable, on-demand virtual care through modern cloud infrastructure and intelligent automation. As we prepare for launch and scale, we’re looking for a hands-on Azure Security & Infrastructure Architect to strengthen, secure, and operationalize our Azure environment. This is not a purely advisory role. We need someone who can step into a fast-moving startup environment, assess infrastructure and security risk quickly, implement practical controls, improve environment governance, and help establish a stable operational foundation for a healthcare platform handling sensitive data. Your mission: 👉 Make the Azure environment secure, controlled, scalable, and operationally predictable. About the Role This is a hands-on Azure architecture and security role focused on: infrastructure hardening environment governance access control operational security PHI-conscious infrastructure design Azure best practices You will work closely with leadership, developers, and DevOps resources to: identify and remediate security risks improve environment structure and governance reduce operational exposure implement practical controls appropriate for a healthcare platform This role is ideal for someone who understands how to balance: startup speed cloud security operational discipline practical execution Key Responsibilities Azure Infrastructure & Governance: Audit and rationalize Azure infrastructure across development, staging, and production environments Define and enforce clear environment separation standards Review and optimize: Virtual Machines (VMs) VM Scale Sets (VMSS) Networking Load balancers Application gateways Storage accounts Databases Eliminate infrastructure drift and undocumented system behavior Improve operational visibility and environment consistency Security & Access Control: Harden Azure environments using security best practices Review and secure: RBAC/IAM permissions Networking rules Public exposure risks SSH/server access Secrets management Environment access policies Implement practical security controls appropriate for a healthcare platform handling sensitive data/PHI Ensure environments are auditable, controlled, and operationally secure Support incident readiness and disaster recovery planning PHI-Conscious Security & Compliance: Help establish and validate security controls aligned with HIPAA-conscious operational practices Identify infrastructure-level risks related to: PHI exposure logging practices access management environment segregation data protection Partner with engineering leadership to reduce security and compliance risk without slowing development unnecessarily Assist with infrastructure documentation and operational security standards Infrastructure Cleanup & Optimization: Audit and identify: duplicate resources unused infrastructure legacy/test environments unnecessary cloud spend Safely simplify and consolidate environments where appropriate Recommend practical improvements for scalability, resilience, and operational maturity Required Experience: 7+ years in cloud infrastructure, Azure architecture, cloud security, or platform engineering roles Deep hands-on Microsoft Azure experience Strong expertise in: Azure networking, RBAC/IAM, VMSS, Application Gateways / Load Balancers, Azure security best practices, Infrastructure governance, Secrets management, Infrastructure hardening Experience securing production cloud environments Strong understanding of: healthcare or regulated-environment security considerations, environment isolation, operational controls, access management, disaster recovery planning Comfortable operating hands-on inside Azure environments, not just advising teams Experience cleaning up or stabilizing fast-grown startup environments Nice to Have: Healthcare, HIPAA, or regulated-industry experience Experience supporting pre-launch or scaling startup platforms Cloudflare/WAF/security tooling experience Docker/containerization familiarity Laravel/PHP or Next.js infrastructure familiarity Ideal Candidate: Hands-on operator, not just strategist Security-minded without becoming a bottleneck Able to identify practical risk vs theoretical risk Strong communicator who can explain technical decisions clearly Comfortable bringing order to environments that evolved quickly Thinker and doer with strong ownership mentality

We are a Managed Service Provider (MSP) looking for an experienced ConnectWise consultant to walk us through an existing workflow within our ConnectWise environment. Our ConnectWise PSA and ConnectWise CPQ environments are already configured. We do not need implementation or setup services. Instead, we need an expert who can guide us through the proper process of converting an accepted quote into active agreements and recurring services within ConnectWise PSA. Immediate Objective We currently have: A signed quote in ConnectWise CPQ ConnectWise PSA already in use Existing products, agreements, and company records We need someone to work with us during a live screen-sharing session to: Review our current configuration Explain the correct workflow Convert our signed quote into the appropriate agreement(s) in PSA Verify recurring products and billing are configured correctly Ensure the agreement is ready for invoicing and ongoing management Requirements Extensive experience with ConnectWise PSA Extensive experience with ConnectWise CPQ (formerly Sell) Experience supporting MSPs Ability to explain processes while performing them Strong English communication skills Nice to Have ConnectWise implementation or consulting experience Experience with recurring agreements, procurement, billing, and invoicing Familiarity with ConnectWise Manage best practices Deliverable By the end of the session, we would like to have: The quote successfully transitioned into the proper agreement(s) in PSA Confidence that the recurring billing setup is correct A clear understanding of the workflow so we can repeat it ourselves in the future This project will likely begin as a 1–2 hour screen-sharing session. If the engagement goes well, there is potential for additional ConnectWise consulting work in the future.

I need someone who knows MS Outlook and can help me repair it. The work involves identifying and resolving issues with Outlook so it functions properly again. This is a small, part-time project for someone who can troubleshoot and fix Outlook problems efficiently.

We need a freelancer to migrate a mailbox from Google Workspace to Microsoft 365. The work includes transferring emails, contacts, and calendar data accurately and ensuring the migration is completed smoothly. The ideal freelancer should be able to handle the setup, transfer, and verification process efficiently. This is a small, part-time project for someone with experience in email migration and related tools.