We are seeking an experienced professional to set up and manage a Mobile Device Management (MDM) system in a bring-your-own-device environment. The ideal candidate will have a strong background in MDM solutions and be able to ensure seamless integration with our existing systems. Responsibilities include configuring MDM policies, managing device enrollment, and troubleshooting any issues that arise. The candidate should be able to work independently and provide support as needed.

Status Pros is seeking a senior-level Okta Subject Matter Expert (SME) with strong Google Workspace identity integration experience to lead a strategic IAM transformation. Our client is undergoing a Google Workspace rebrand and modernization initiative while transitioning to a hybrid workforce model. We need an expert who can architect and optimize identity across Okta and Google Workspace, ensuring seamless access, strong security, and scalable lifecycle management. This is a hands-on + strategic role for a consultant who can drive both technical implementation and identity governance improvements. Scope of Work Identity Architecture & Rebranding Support Lead Okta + Google Workspace identity architecture design Support Google Workspace rebranding changes (domain updates, user identity alignment, email/alias mapping) Ensure identity consistency and minimal disruption during rebrand/migration Align Okta as the primary identity provider (IdP) with Google Workspace SSO, Access & Integrations Implement and optimize SSO (SAML/OIDC) between Okta and Google Workspace Configure Google Workspace as a service provider within Okta Integrate additional SaaS and internal apps into the Okta ecosystem Support Okta Access Gateway (OAG) for legacy apps and Advanced Server Access (ASA) where applicable Lifecycle Management & Automation Design and automate Joiner-Mover-Leaver (JML) processes across Okta and Google Workspace Build automation using Okta Workflows and SCIM provisioning Ensure accurate user provisioning, deprovisioning, and group management Reduce manual admin overhead via workflow-driven automation Security & Compliance Design and enforce MFA and adaptive access policies across Okta and Google Workspace Align identity controls with Zero Trust principles Perform security audits, log monitoring, and policy validation Strengthen account lifecycle controls and access governance Custom Integrations & Scripting Develop API-based integrations between Okta, Google Workspace, and other systems Use PowerShell, Python, or similar scripting to support custom workflows and provisioning Troubleshoot and optimize integration performance Support & Optimization Provide Tier 3 (T3) support for complex SSO, MFA, and provisioning issues Identify and implement continuous improvements across IAM processes Deliver clear documentation and knowledge transfer Required Experience 5+ years of experience with Okta Identity Cloud and IAM Proven expertise in: SSO (SAML 2.0, OIDC/OAuth2) MFA policy design and enforcement User lifecycle management (JML) Hands-on experience integrating Okta with Google Workspace Experience supporting Google Workspace domain changes or rebranding initiatives Strong expertise with Okta Workflows and SCIM provisioning Hands-on experience with: Okta Access Gateway (OAG) Okta Advanced Server Access (ASA) (preferred) Experience building API integrations and custom automation Proficiency in PowerShell, Python, or equivalent scripting Preferred Qualifications Okta Certified Consultant or Administrator Experience with Google Workspace Admin (users, groups, domains, security settings) Familiarity with: Active Directory / Azure AD Hybrid identity environments Security frameworks (SOC 2, ISO, NIST) Ideal Candidate A senior IAM architect who can balance strategy and execution Experience leading identity transformations involving Okta + Google Workspace Strong communicator who can guide stakeholders through rebranding and identity changes Proactive and automation-focused with a security-first mindset Comfortable working independently in a fast-paced, evolving environment Engagement Details Platform: Upwork (Freelance/Contract) Duration: Project-based (with extension potential) Hours: Flexible, milestone-driven Work Environment: Remote, collaborative To Apply, Please Include Summary of your Okta + Google Workspace integration experience Examples of: Rebranding/domain migration or identity consolidation projects Automation using Okta Workflows or APIs Certifications (if applicable) Availability and hourly rate

We are looking for a true Microsoft Outlook, Microsoft Teams, and connected files expert to help our team use these tools seamlessly and professionally. This is not a basic IT support role. We need someone with deep, hands-on expertise in Microsoft 365, especially Outlook, Teams, OneDrive, SharePoint, file sharing, permissions, folders, calendars, contacts, meeting workflows, and connected file systems. The right person should be able to: * Teach our team how to use Outlook, Teams, and connected files efficiently * Set up clean workflows for email, calendars, meetings, file sharing, and collaboration * Troubleshoot recurring issues on a weekly basis * Help organize Teams channels, shared files, folders, and permissions * Explain best practices clearly to non-technical users * Create simple instructions, checklists, or screen-share walkthroughs when needed * Improve how our team communicates, stores files, shares documents, and collaborates * Identify problems quickly and provide practical fixes We need someone who is patient, highly knowledgeable, responsive, and able to explain things clearly. You should be comfortable instructing others, not just fixing problems yourself. **Requirements:** * Expert-level knowledge of Microsoft Outlook * Expert-level knowledge of Microsoft Teams * Strong experience with OneDrive, SharePoint, shared folders, permissions, and connected files * Ability to troubleshoot Microsoft 365 issues quickly * Ability to train and guide users clearly * Excellent communication skills * Availability for regular weekly troubleshooting and support Please do not apply unless you are a true expert in Outlook, Teams, and Microsoft 365 connected file workflows. When applying, please include: 1. Your specific experience with Outlook, Teams, OneDrive, SharePoint, and Microsoft 365 2. Examples of problems you have solved for businesses or teams 3. How you would help a small business create a seamless Outlook/Teams/files workflow 4. Your availability for weekly support 5. Your hourly rate We are looking for someone reliable, practical, and highly skilled who can become our go-to expert for Microsoft Outlook, Teams, and connected files.

We need a freelancer to manage the migration of our email and Teams accounts from GoDaddy to Microsoft 365 directly. The project includes migrating 17 email addresses and ensuring a smooth transition with minimal disruption. The ideal freelancer should be able to handle the migration process, address any issues that arise, and help ensure all accounts are properly set up in the new environment.

We are seeking a hands-on Technology Operations Leader to help manage our technology function, vendors, Microsoft 365 environment, and internal technology team. This Role Is: Technology operations leadership Team coordination and accountability Vendor and MSP management Microsoft 365 / Intune oversight Process improvement and workflow management Operational execution and problem-solving This Role Is NOT: A CTO position A technology strategy role A vCIO engagement Advisory-only consulting The company already has defined technology direction. We need someone to own execution, cadence, accountability, and day-to-day technology coordination. Success Looks Like: Technology issues move to resolution Vendors are managed effectively Processes are followed The technology team operates with accountability The CEO is no longer involved in day-to-day technology coordination

We are seeking an experienced IT Service Desk Manager to lead and manage our service desk operations. The ideal candidate will have a strong background in ITIL 4 and experience managing service desk teams. Responsibilities include overseeing day-to-day operations, improving service delivery, and ensuring high levels of customer satisfaction. This is a full-time, part-time, or hourly position with a medium scale and intermediate proficiency level.

I am looking for a reliable freelancer to perform a quick, daily remote check on a Windows/Mac laptop to ensure it remains online, stable, and running properly while I am traveling. This is a 100% remote digital task. Responsibilities: - Log in remotely once per day (via AnyDesk/TeamViewer) at a mutually agreed time. - Verify the internet connection speed and system stability. - Run a quick, specific test script/application (instructions will be provided). - Send a daily brief report or screenshot confirming the system status. Requirements: - Experience with remote desktop tools and basic system monitoring. - Excellent punctuality and daily availability. - Must track time or milestones transparently through Upwork. - Must sign a standard non-disclosure/confidentiality agreement.

Summary Job Title: Helpdesk Tech for an ISP Department: Customer Care Hours: 8am to 5pm Pacific Time - Monday-Friday + On-Call Rotation MUST BE US BASED About Us Atlas Networks is an independent Internet Service Provider based in Seattle, WA. We believe everyone deserves a reliable, affordable internet connection—without the nonsense. Our team thrives on our core values: Grit, Get Sh#t Done, Constructive Candor, and Continuous Evolution. We bring a mix of precision, personality, and professionalism to everything we do. We are seeking a Helpdesk Technician to provide technical support to our customers. The work environment is fast-paced, and the candidate must already be skilled at technical troubleshooting. This role entails many facets, including gaining an in-depth understanding of our network, troubleshooting, and supporting our customers. Atlas is a customer service company that happens to sell Internet and related products - again, we desire most of all to deliver an exceptional experience to our customers. About You You’ve got the solid fundamentals of networking, SOHO routers, and nearly anything that connects with an ethernet port or via WiFi. You don’t cut corners, you write things down, and you think three steps ahead when troubleshooting. You thrive in environments where expectations are high and processes matter, but you’re adaptable enough to work through the curveballs. You MUST: - Be willing to work Monday–Friday, 8am–5pm or 12pm to 9pm Pacific Time (Seattle, WA). - Be a fluent English speaker with good annunciation (customer-facing work required) - Be willing to prove your skills and test live in a lab environment with our Chief Network Engineer before hire (please don't apply if you're not a SOHO network guru) - Be willing to be a part of after-hours call rotation for responding to emergency tickets and outages. Our team takes call shifts for a week at a time. Additional compensation will be provided for responding after-hours. - Dedicated to us during working hours - we do not tolerate people who work for multiple companies in overlapping shifts! Core Responsibilities: - Provision and configure TP-Link Omada & Deco devices to production standards - we have a fairly big network - Diagnose and solve technical issues related to Internet services (and other products) for both residential and commercial customers - Work with customers via phone calls and our ticketing system - Utilizing screen sharing to troubleshoot issues - Troubleshooting customer connectivity at an advanced level - Assisting customers with firewall and network configurations - Assisting customers with network change requests - Escalating issues to our Network Engineers as needed - De-escalating situations with dissatisfied customers - Maintain accurate documentation for every call and ticket Required Skills & Experience: - Strong organizational and multitasking abilities - Basic understanding of technical workflows and documentation - Ability to remain organized and move fast analyzing multiple simultaneous inbound requests - OSI Model/TCP-IP - Advanced network troubleshooting - PC connectivity troubleshooting (Windows/Mac) - Mobile device troubleshooting (iPhone/Android) - Firewall configuration (port forwards, NAT, etc) - Network technologies (DNS/DHCP/Routing) - IPTV troubleshooting skills - VoIP fundamentals What We Offer: - A high-expectation, high-support work environment - Opportunity to work on a growing ISP network with complex, real-world challenges - A team that values results, candor, and personal growth over politics and ego - Paid time off after 1 year If you’re ready to work hard, think hard, and contribute at a higher level while still getting your hands dirty with the day-to-day, submit your proposal.

Description: We are seeking cloud engineers to support infrastructure and government-related systems. You will help design, manage, and optimize cloud environments for engineering and transportation projects. Responsibilities: Cloud setup (AWS / Azure) Infrastructure management and optimization Security and compliance support System integrations Requirements: 3–7 years cloud experience AWS or Azure expertise Experience with government or infrastructure systems is a plus Work Setup: Remote Project-based Flexible hours 1099 contractor

We are seeking a skilled freelancer to assist with migrating our email system from Bluehost to Microsoft Exchange. The ideal candidate will have experience in email migration and server management, ensuring a seamless transition with minimal downtime. The task involves configuring the new email system and ensuring all existing emails and settings are transferred correctly.