We are a fast-growing technology advisory firm that helps mid-sized companies evaluate and select the best IT vendors for projects like: • Cloud infrastructure • Backup & disaster recovery • Cybersecurity • Network / SD-WAN • VoIP / UCaaS • Data center / colocation We do not deliver the services ourselves. We act as the client’s technical advisor and procurement concierge, helping them understand their requirements and selecting the best vendors. We are looking for a Solutions Architect / Technical Consultant who can lead technical discovery with clients. Your role will be to run requirements calls, diagnose technical needs, and translate those requirements into clear vendor specifications. This is not a support role and not an MSP job. This is a pre-sales technical advisor role. Responsibilities • Run technical discovery calls with clients • Identify infrastructure gaps and project needs • Translate requirements into vendor specifications • Recommend vendor categories and architectures • Assist in vendor evaluation and technical comparisons • Document findings and scope clearly You may have worked as: • Solutions Architect • Senior Systems Engineer • Pre-Sales Engineer • Cloud Architect • Network Architect • Technical Consultant Experience with several of the following is important: • Cloud platforms (AWS / Azure) • Networking / SD-WAN • Cybersecurity tools • Backup / disaster recovery • VoIP / UCaaS • Infrastructure architecture You must be able to: • Ask great technical questions • Quickly understand complex environments • Communicate clearly with non-technical executives • Strong spoken English is required. • You should be comfortable speaking with CIOs and IT Directors. Engagement • Part-time to start • 5–10 hours per week • Discovery calls scheduled in advance This role will likely grow into a long-term partnership. To apply Please send a Loom video answering the following: 1. A short description of your technical background 2. Your experience in client-facing technical roles 3. A brief example of a technical discovery call you have led

We're a cybersecurity compliance consultancy seeking an experienced Microsoft 365 engineer for a fixed-scope, project-based engagement on behalf of one of our clients — a newly launched solo Registered Investment Advisor regulated by the Texas State Securities Board. The client has an existing Microsoft 365 Business Premium tenant that needs to be hardened and made compliant before they begin operating. Scope includes: securing identity with Entra ID and MFA (conditional access, admin protections); configuring 5-year WORM archiving in Microsoft Purview to satisfy Texas SSB books-and-records requirements; building Data Loss Prevention policies tuned to protect Nonpublic Personal Information (NPI); and integrating a third-party cloud backup solution. We're looking specifically for someone who has built compliant M365 environments for financial or regulated firms before — please share relevant examples of similar work in your proposal. Clear documentation of the final configuration is expected as part of the deliverable.

Microsoft Entra & UPN Migration Expert Job Title Microsoft Entra ID Expert – Domain Migration, Tenant Rename & UPN Conversion (M365 / Azure AD) Job Description We are executing a complex Microsoft 365 identity migration for a mid-size enterprise and are looking for a seasoned Microsoft Entra ID (formerly Azure AD) specialist to provide expert-level guidance, and technical oversight throughout the engagement. Most hands-on configuration will be performed by senior developers. The project involves three interconnected workstreams: • UPN suffix migration — converting all user accounts from a legacy domain (@olddomain.com) to a new primary domain (@newdomain.com), including app dependency remediation, service account handling, and mail flow validation • Identity Provider (IDP) transition — migrating from Okta as the primary IDP to Microsoft Entra ID, with Okta retained as a secondary token-passing relay during the transition period • Primary Domain/MS Tenant rename – migrating the primary Microsoft 365 domain from an old domain to a new domain. The old domain will still exist on the tenant. You will work alongside an existing internal project team and are expected to provide both advisory support and direct technical execution. Scope of Work Identity & UPN Migration • Audit and remediate all applications authenticating via the legacy UPN suffix (SAML, OAuth, OIDC, and legacy auth) • Execute bulk UPN suffix change via PowerShell / Microsoft Graph for all user accounts and applicable service accounts • Validate post-migration authentication across Microsoft 365 workloads (Exchange Online, SharePoint/OneDrive, Teams, OneNote), Okta-federated apps, and third-party SaaS applications • Advise on and assist with OneDrive URL transition, sharing link remediation strategy, and OneNote notebook reconnection • Ensure Proofpoint/mail flow continuity with new primary SMTP domain Entra ID / IDP Configuration • Configure Microsoft Entra ID as primary IDP with Okta as secondary/token-passing relay • Design and implement Conditional Access policy baseline (MFA enforcement, device compliance, location controls, sign-in risk) • Validate and remediate Workday-to-Entra attribute sync and writeback • Validate AWS, Intune, and other Entra-integrated service trust configurations post-UPN change Documentation & Knowledge Transfer • Produce or review runbooks for UPN cutover, IDP flip, and MS Tenant domain rename. • Document rollback procedures for each major phase • Provide a help desk runbook covering common post-cutover user issues (OneDrive sync, OneNote, Teams, shared links, Office Backstage) • Participate in a post-migration health check and lessons-learned review Required Qualifications • 5+ years of hands-on experience with Microsoft Entra ID / Azure Active Directory in enterprise environments • Demonstrated experience with UPN suffix migrations and/or Microsoft 365 tenant/domain renames at scale (500+ users) • Proficiency with PnP PowerShell, Microsoft Graph API, and SPO Management Shell for bulk operations • Experience with Okta-to-Entra IDP migration or Okta federation configuration • Familiarity with Workday-Entra integration (attribute mapping, writeback) is a strong plus • Experience with Windows LAPS, GPO management, and AD OU design • Excellent written English — able to produce clear technical runbooks and decision documentation Preferred Certifications (any of the following) • Microsoft Certified: Identity and Access Administrator Associate (SC-300) • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) • Microsoft Certified: Security Operations Analyst Associate (SC-200) • Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Engagement Details Project type Ongoing / milestone-based Estimated duration 3–4 months Estimated hours 10–20 hours/week (flexible based on milestone cadence) Availability required Overlap with US Central time zone for weekly syncs Communication Microsoft Teams + email; weekly status call Work type Remote What to Include in Your Proposal To be considered, please address the following in your proposal: 1. Describe a comparable engagement — Detail a UPN suffix migration or IDP transition you led, including the scale (number of users), the tools/methods you used, and any complications you encountered and resolved. 2. Microsoft Tenant/Domain rename – Describe a domain migration project you worked on and lessons learned when converting the domain. 3. Okta + Entra coexistence — Have you worked in an environment where Okta and Entra ID ran simultaneously? How did you handle the token-passing configuration? 4. OneDrive/SharePoint post-UPN remediation — What is your approach to handling broken sharing links and OneNote sync issues after a bulk UPN change? 5. Your hourly rate and estimated availability over the next 90 days. Applications that do not address the proposal questions above will not be reviewed.

IT Support & Microsoft 365 Administrator (Ongoing Relationship) – Denver Tech Center Preferred About Us J3 Engineering is a growing engineering and technology-focused company seeking a reliable IT professional to provide ongoing support for our team. We are looking to establish a long-term relationship with someone who can help manage our Microsoft environment, support employee onboarding/offboarding, and serve as our go-to resource for future IT needs. While much of the work can be performed remotely, we strongly prefer someone located in the Denver Tech Center (DTC) or greater Denver area who can provide occasional onsite support when needed. Responsibilities Microsoft 365 & Entra Administration User account creation, modification, and deactivation Microsoft Entra ID (Azure AD) administration License management and assignment MFA configuration and troubleshooting Group and permission management Security policy implementation and maintenance Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive) Computer Setup & Employee Onboarding Windows laptop setup and configuration New employee onboarding Software installation and configuration Device enrollment and security configuration Standardization of workstation deployments Documentation of setup procedures Ongoing IT Support Troubleshooting user issues Microsoft Office and Teams support Email and authentication issues Printer, network, and connectivity troubleshooting General desktop support Technology recommendations and best practices Future Projects (As Needed) Microsoft 365 optimization Security reviews and improvements Device management implementation Backup and recovery planning Process automation IT documentation and SOP creation Ideal Candidate Required Experience Microsoft 365 Administration Microsoft Entra ID / Azure AD Windows 10/11 Administration Exchange Online Microsoft Teams Administration User onboarding/offboarding processes Preferred Qualifications Microsoft certifications Experience supporting SMB organizations (10-100 employees) Intune / Endpoint Management experience SharePoint administration experience Cybersecurity best practices knowledge Denver-area location with ability to provide occasional onsite support Engagement Details Ongoing relationship Estimated 5-15 hours per month initially Additional project work available Mix of scheduled and on-demand support Long-term preferred When Applying Please include: Your Microsoft 365 and Entra ID experience Relevant certifications Your location Typical response time for support requests Examples of similar clients you support Your hourly rate

Microsoft GCC High and Intune Engineer for CMMC Deployments (US Only) We need a US citizen and US-based contractor to configure Microsoft GCC High tenants and Intune for our defense contractor clients pursuing CMMC Level 2. Ongoing work across multiple client engagements, roughly 10 to 25 hours per client. Scope per client: - Entra ID and Conditional Access: MFA for all users, block legacy auth, device and location policies, break-glass accounts - Intune: compliance policies, configuration profiles, security baselines, enrollment and re-enrollment, Conditional Access integration - Purview: sensitivity labels for CUI, DLP across Exchange, SharePoint, Teams, and OneDrive, audit logging - Hardening for Exchange, SharePoint, OneDrive, and Teams: disable legacy protocols, restrict external sharing and federation, configure DMARC, DKIM, and SPF - Documentation suitable for SSP evidence and CMMC assessment support Requirements: - Hands-on experience with at least one GCC High deployment or migration - Strong Intune and Conditional Access skills, PowerShell and Microsoft Graph in the USGov environment - Working knowledge of CMMC Level 2 and NIST control mapping - US-based and US citizen (CUI and ITAR requirement). No offshore subcontracting. To apply: briefly describe a GCC High tenant you configured, confirm US citizenship, and include your hourly rate.

We are seeking an experienced IT professional with expertise in Microsoft 365 Enterprise to help us evaluate, configure, and implement a secure AI environment for our organization. Our goal is to leverage AI capabilities within the Microsoft ecosystem while ensuring all client materials and confidential information remain protected and are not exposed to public AI models. We are specifically interested in understanding and implementing the appropriate Microsoft 365 Enterprise (E3/E5), Microsoft Copilot, Azure OpenAI, Entra ID, Purview, and related security tools to create a secure, self-contained AI environment. Requirements: Strong experience with Microsoft 365 Enterprise administration and security Knowledge of Microsoft Copilot, Azure OpenAI, Entra ID, Microsoft Purview, and Data Loss Prevention (DLP) Experience implementing secure, enterprise-grade AI solutions Ability to configure security, governance, permissions, and access controls Familiarity with Microsoft 365 Enterprise licensing and security features Please include a brief summary of your relevant experience and any similar projects you have completed.

Role Level: IC3 Role Title: Security Administrator II (US Contract) Reports to: Manager of Engineering Services Salary: $41/h Job Description The Security Administrator role supports BEMO managed service customers and internal teams by assisting in the implementation, management, and monitoring of security and compliance solutions across Microsoft 365 and hybrid environments. This role is focused on a security-centric customer base, and we are specifically seeking candidates with experience working in GCC High tenants. In this role, you will also have the opportunity to lead compliance frameworks, including SOC 2, ISO, and CMMC, by maintaining security and compliance requirements across regulated environments. The Security Administrator II IC3 will demonstrate the ability to conduct routine work with specialist and commercial knowledge in the following areas: • Microsoft 365 Security Administration • Azure • GRC Platforms • AI tools • Customer Service • Managed Services • Team Communication • Data Gathering and Analysis At BEMO, the Security Administrator IC3 competencies require: • Understanding of prioritization and time management of tasks • Building effective working relationships within the team and with peers • Demonstrates skill to influence other peers • Conducts complex tasks autonomously • Works on problems of moderate scope and uses multiple known practices and procedures to solve problems with the support of manager and peers • The ability to respond to customers’ security and compliance needs proactively and reactively in the alignment of BEMO’s products and service scope • Clear and open communicator with wider teams and stakeholders • Maintains transactional communication with customers or partners • Builds self-awareness about strengths and areas of development by being open to feedback from your manager and peers. • Consistently seeks to improve technical knowledge in the Microsoft technology and security areas Responsibilities & Primary Goals • Monitoring and Maintenance o Proactively secure Microsoft 365 and Azure environments o Monitor all security systems and provide advice on strategy and implementation for the customer base o Conduct security risk and vulnerability assessments on security package customers o Enforce data governance o Patch and vulnerability-managed life cycle o Implement updates programmatically on different security packages offered by BEMO o Send out customer communications on security improvements and maintenance • Automation and Implementation of Managed Service Solutions o Create and document repeatable processes through automation across our managed service maintenance activities o Manage internal projects, provide technical guidance o Must be comfortable performing multiple initiatives simultaneously in a fast-paced environment o Leverage AI and automation technologies to optimize processes, improve response times, and enhance overall managed service delivery • Cross-Group Collaboration and Support o Support the Customer Success team with customer-specific data for security scores and value realization efforts o Provide T1-T2 Team members support for tickets and issues relevant to managed service customers' security and compliance o Working with the BEMO IT Manager to align security policies and processes o Work collaboratively with delivery engineers, operations team members, customer success managers, support engineers, and our BEMO customers o Manage support queue during designated times • Managed Security o Triage: Working with our SOC team and Microsoft Sentinel, you will help filter the noise to prioritize incidents and alerts that matter to alleviate alert fatigue. o Investigate: Investigate and analyze the most critical incidents, and document progress and findings. You will be analyzing logs within M365 tools and Sentinel. o Respond: Contain and mitigate incidents faster with managed response and proactive remediation. o Prevent: Provide detailed recommendations and best practices to go beyond detection and response to prevent future attacks Requirements • Educational degree or diploma in Computer Science, Engineering, or the equivalent in proven experience • 2 + years of experience administrating, managing, and implementing Microsoft Azure and Microsoft 365 as an implementation, security, or support engineer. • Experience analyzing M365 usage data to identify issues and usage patterns • Strong critical thinking, analysis, and problem-solving skills • Strong competency in core professional skills, especially attention to detail, responsiveness, follow-through, and flexibility, with a high degree of emotional intelligence and tact • Ability to work independently and collaboratively with other internal teams when needed • Proven customer service experience with clear and consistent writing, presentation, and communication skills • Azure Cloud experience Specialized Knowledge or Skills Preferred • A Bachelor of Science or Engineering in Computer Science or a related field preferred • Other Microsoft certifications are preferred (AZ-500, SC-300, SC-400, etc.)

I need someone to manage job applications online securely and host a laptop 24/7. The ideal candidate will ensure all applications are processed efficiently and securely, maintaining continuous availability. Experience in online application management and security is essential.

Our support organization operates with two primary groups: Tier 1 Response Team (Primary Intake): Receives incoming support requests and provides advanced troubleshooting and resolution. Reinforcements Team (Overflow / Backfill): Supports ticket backfill and basic requests when volume spikes or additional capacity is needed. We are seeking an experienced L1 IT Support Technician who can deliver prompt, high-quality support for a fast-paced, multi-client environment. This role requires strong real-time troubleshooting skills (often while the user is on the phone), the ability to quickly establish remote access when needed, and excellent communication to ensure users understand both the issue and the resolution. The ideal candidate is calm under pressure, service-oriented, and highly capable of handling escalations end-to-end. Schedule: This is a full-time role requiring availability Monday–Friday, 8:00 AM–5:00 PM EST. Responsibilities Serve as a first point of contact for technical assistance via phone, email, and ticketing; triage and escalate appropriately. Troubleshoot and resolve hardware, software, and end-user issues in a timely manner, ensuring excellent customer experience. Support and troubleshoot customer technology environments including (but not limited to): routers, access points, sensors, network racks, servers, workstations, kiosks, and peripherals. Diagnose and resolve workstation issues across Windows and macOS environments. Provide support for mobile devices (iOS preferred; Android helpful). Administer and support enterprise email and productivity platforms (e.g., Microsoft 365 and Google Workspace), including mobile integration. Handle user lifecycle processes, including onboarding/offboarding and access provisioning. Configure, install, troubleshoot, update, and maintain desktops, laptops, and mobile devices. Create and maintain user accounts, groups, and permissions. Troubleshoot intermediate networking and security-related issues and partner with security/IT leadership as needed. Monitor connectivity and help identify service-impacting issues or security risks. Configure and troubleshoot network-connected equipment. Support deployment and troubleshooting of enterprise printers (including multifunction devices). Document troubleshooting steps, outcomes, and repeatable procedures clearly in the ticketing system and internal knowledge base. Work collaboratively to route basic overflow issues to Tier 2&3 resources when appropriate. Nice to Have Experience troubleshooting payment / point-of-sale peripherals, including credit card terminals. Required Qualifications 5+ years in a Service Desk / Help Desk / Desktop Support role with escalation responsibility. Demonstrated ability to troubleshoot and resolve complex end-user issues quickly and professionally. Experience working within a ticketing and documentation-driven support environment (ITSM). Strong knowledge of Windows, macOS, and iOS troubleshooting and support. Experience supporting Microsoft 365 / Google Workspace / Exchange and mobile device integration. Working knowledge of Active Directory, basic networking concepts (DNS/DHCP/VPN/Wi-Fi), and common infrastructure fundamentals. Excellent spoken and written English communication skills; able to support users by phone with clarity and professionalism. Strong written documentation skills and ability to fully document troubleshooting and customer interactions. Customer-oriented mindset and ability to perform well in a high-volume, time-sensitive environment..

ConsultAdd Public Services is seeking an Infrastructure Support Engineer to support our Managed IT Services engagement. Lima, Ohio (Onsite) Lima, Ohio (Onsite) This role serves as the local technical resource responsible for onsite infrastructure support, user assistance, and coordination with our remote MSP operations team. The engineer will work across multiple client locations, providing scheduled onsite support, responding to critical incidents, performing infrastructure maintenance, and assisting with projects. While day-to-day help desk requests are handled remotely, this role focuses on issues that require physical presence, infrastructure troubleshooting, hardware deployments, and maintaining strong relationships with client stakeholders. This position is ideal for someone with broad infrastructure experience who enjoys a combination of desktop support, networking, Microsoft technologies, and server administration. Key Responsibilities Infrastructure Support - Support Windows Server and Windows 11 environments. - Perform Active Directory user and computer administration. - Assist with the implementation and troubleshooting of Group Policy. - Manage Microsoft 365 administration, including Exchange Online, Teams, and Entra ID. - Troubleshoot issues related to servers, storage, and infrastructure. - Assist with monitoring backups, testing restores, and disaster recovery activities. - Provide support for virtualization platforms such as Hyper-V and VMware. Network Administration - Troubleshoot switches, routers, firewalls, wireless access points, and VPN connectivity. - Perform basic network diagnostics using TCP/IP, DNS, DHCP, and routing fundamentals. - Assist with firmware upgrades and general network maintenance. - Update network documentation and inventory. - Coordinate with remote infrastructure engineers during major incidents. End User Support - Resolve hardware and software issues that require onsite assistance. - Deploy and configure desktops, laptops, printers, monitors, and other peripherals. - Support user onboarding and offboarding processes. - Perform workstation imaging and hardware replacements. - Assist users with Microsoft Office and Microsoft 365 applications. Preventive Maintenance - Conduct scheduled onsite maintenance visits. - Inspect server rooms and network equipment. - Verify backup jobs and assess hardware health. - Assist with patch verification. - Maintain asset inventory and documentation. Client Engagement - Build strong relationships with client staff. - Provide excellent customer service. - Communicate technical issues clearly to non-technical users. - Escalate issues appropriately to Tier 2 and Tier 3 engineers. - Maintain detailed service documentation. ​​​​​​​Preferred Qualifications - Associate or Bachelor's degree in Information Technology or a related field. - 3-5 years of experience in IT infrastructure or Managed Service Provider (MSP) environments. - Experience supporting public sector, government, education, or regulated environments is preferred. - Experience working within an MSP is highly desirable - Industry certifications such as Microsoft, CompTIA, Cisco, VMware, or Fortinet are a plus.