- Hourly
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are seeking a Senior UX Technical Writer and QA Specialist to support a large-scale DITA content migration initiative by ensuring migrated content is accurate, complete, and consistently formatted in our new CCMS. This is a 45-day project-based engagement focused on validating migrated structured content against source materials (technical documentation) while identifying formatting issues, structural inconsistencies, and content gaps. The ideal candidate has 10+ years of experience in technical writing or structured content management, with a meticulous eye for detail and experience working within content management systems. Experience with DITA, structured authoring, and regulated industries such as healthcare is highly desirable. Project Scope You will be responsible for validating migrated content and ensuring it meets established quality standards by: - Reviewing migrated DITA content against original source materials - Validating formatting, structure, completeness, and content integrity - Identifying content defects, inconsistencies, and formatting issues - Tracking findings and documenting recommended corrections - Collaborating with content strategists, SMEs, and project leads to resolve issues - Supporting quality assurance activities throughout the migration process Deliverables - QA review of assigned content sets - Detailed issue log with recommended corrections - Final validation summary documenting completed reviews and outstanding issues Engagement Details - Duration: Approximately 45 days Working Model: - Short asynchronous daily check-ins - Weekly reviews with Content Strategy leads and SMEs Tools: - Madcap IXIA - MS Word, Sharepoint - Adobe PDF Preferred Experience: - 10+ years of experience in technical writing - Experience performing large-scale content migrations or structured content QA - Strong familiarity with DITA and Structured Content Management Systems - Experience with style guides, playbooks, and content governance - Healthcare or other regulated industry experience is a plus - Exceptional attention to detail and documentation skills
- Hourly
- Expert
- Est. time: More than 6 months, Less than 30 hrs/week
Overview We are a leading AI marketing platform serving B2B technology companies. We combine cutting-edge AI tools with a talented human creative team to produce high-quality marketing content at scale. We're looking for an experienced Content Manager to own client relationships and oversee content production for a cybersecurity client, with potential to expand to additional accounts. The Role You'll serve as the day-to-day account lead for an active B2B technology client, managing content production from brief to delivery. You'll work directly with the client on Zoom calls, receive and interpret their requests, and oversee a team of writers, designers, and video editors to deliver outstanding work. You'll also work inside our proprietary AI marketing platform to draft, review, and manage content workflows. This is not a "prompt and post" role. We believe AI gets you 80% of the way there — your job is that critical final 20%: judgment, quality, brand alignment, and client communication. Responsibilities -Serve as primary client contact; join regular Zoom calls with client stakeholders -Receive client briefs and translate them into clear creative direction for our production team -Use our Media Shower platform to manage orders, review deliverables, and track feedback -Draft and edit content using AI tools, then refine against client brand guidelines and voice -Oversee output across formats: blog posts, white papers, social campaigns, email nurture streams, landing pages, and video -Maintain quality control across all deliverables — nothing goes to the client without your sign-off -Proactively flag issues, manage timelines, and keep production moving Requirements -3+ years managing content or accounts at a B2B tech company, agency, or marketing platform -Outstanding writing and editing skills (you can tell the difference between good content and AI slop) -Experience using AI writing tools (Claude, ChatGPT, or similar) and refining output against brand guidelines -Comfortable on client-facing Zoom calls: professional, articulate, confident -Strong project management skills; able to juggle multiple deliverables and deadlines -Familiarity with B2B marketing concepts: buyer personas, funnel stages, SEO, demand gen -Cybersecurity or enterprise tech experience a strong plus Logistics -Contract role via Upwork; all payment processed through Upwork -Remote; must be available during US business hours (ET preferred) -Estimated hours: 10 hrs/week To Apply Please include a brief note on your B2B tech experience, a sample of content you've edited or produced, and your hourly rate.
- Hourly: $15.00 - $35.00
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
Description: We’re looking for a skilled B2B writer who can produce a wide range of marketing content for varying insdustries. This includes everything from blogs and email nurture copy to landing pages, paid ad copy, and long-form assets like eBooks. You’ll be supporting an ongoing content strategy by creating thoughtful, engaging, and conversion-optimized copy that aligns with the brand’s tone, voice, and target audience/buyer persona. What You’ll Write: -- SEO/AEO-optimized blog posts (800–1,200 words. A detailed blog brief with keywords and headers will be provided) -- Email sequences and newsletters -- Landing pages and CTAs -- Google/LinkedIn ad copy -- eBooks and guides if needed (2,000–4,000+ words) -- Misc. content refreshes or repurposing as needed Ideal Candidate: -- Strong B2B writing experience, ideally in SaaS -- Ability to adjust tone and structure depending on asset type and audience type -- Reliable, communicative, and comfortable with deadlines -- Can work collaboratively from provided outlines and briefs This is a part-time, long-term opportunity with flexible volume depending on need. We’ll likely start with a test blog or email and go from there. When applying, please include: -- 2–3 relevant samples (preferably SaaS or data/AI-related) -- Your typical turnaround time for 1,000 words