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  • Hourly: $30.00 - $50.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

We're faceless.media. We build, host, and maintain done-for-you websites for local service businesses and keep them ranking on Google. We've already pre-built thousands of sites — so this isn't an experiment, and the owner is never the test case. Here's what makes this different: we've already built a website for every contact on your list. Your job isn't to find leads or explain a complicated product. It's to call the business, show them the site we already made for them, and close. The Opportunity & Compensation This is 100% commission with a recurring revenue share — and the recurring part is the whole point. It's a monthly product, so you don't get one check and start over — you get paid every single month that client stays active. Close once, earn for as long as they're on. Generous, uncapped commission. Strong closers build a stacking, residual income stream, not a one-off payday. Think of it like planting an orchard: a one-time sale is one apple; recurring commission is the tree — plant a few a week and a year later it drops fruit every month whether you show up or not. We handle 100% of fulfillment (build, host, maintain, rank). You focus on one thing: closing. No Prospecting. No Lead-Gen. Just Closing. We provide the list. Every contact already has a website built and waiting — you're not cold-prospecting from scratch. The product sells itself: they see their finished site for free, before paying a dime (it's a test drive, not a pitch). Stupidly easy yes: it costs the customer about $8 a day, with no contracts, cancel anytime, and a 90-day prove-it trial. You Get Our Full Sales Training Platform You're never winging it. Every rep gets access to the Sales Academy — a complete, on-demand training platform that takes you from day one to closing: A structured video course (7 modules) covering mindset, the product, the pitch, objections, and closing — short, punchy lessons you can binge before your first call. Word-for-word scripts for the opener, the pitch, and the close. A Sales Toolkit: step-by-step call flow (Open → Connect → Discover → Present → Demo → Close), an objection quick-reference for every common pushback, and a live commission calculator. No website, SEO, or tech knowledge required — the platform teaches you everything you need to sound like an expert. Experienced closers ramp fast; hungry up-and-comers get a proven system to follow. Our Sales Method (Your Playbook) No spammy, high-pressure tactics. You lead with something we've already built and sell the result, not the website. Work the list we give you — local service businesses (plumbers, roofers, HVAC, electricians, landscapers, remodelers) that already have a site built and a strong Google presence. Open with value, not a pitch: "Hi [Name], it's [You] with LocalSitesBuilder — I saw your great Google reviews, that's actually why I'm calling. Got 30 seconds?" Sell the result, not the thing: nobody wants "a website." They want more calls, more booked jobs, more money. Frame it as a 24/7 employee for about $8 a day that never sleeps. Deliver the gift: "Our team already built you a site — done-for-you, your reviews and services on it, ready to show up on Google." Walk them through the free preview: "Let me show you exactly what we made you — no card, no commitment." Present the price with confidence: about $8 a day. Say it, then go quiet, and anchor it against the value of one new job. Close with the 90-day trial: "No contracts, cancel anytime — just give us a quarter to prove it." Hold the price & book the next step — never end a call on "maybe." Responsibilities Cold-call the provided list of businesses (each already has a site built for them) at high volume. Take owners through the preview walkthrough → close, using the method from our training platform. Handle objections with our framework ("I already have a website," "too busy," "too expensive," "just email me"). Keep clean notes on every contact and signed account, and follow up relentlessly (most yeses land on touch 2–5). Hit daily/weekly targets for dials, walkthroughs, and closes. Required Skills & Experience Excellent spoken and written English with a warm, consultative phone style (no aggressive, low-trust tactics). Comfortable making high-volume outbound calls every day and the discipline to work a list consistently. Coachable — willing to go through our training platform and run our scripts and method as written. B2B / phone / agency / SaaS closing experience is a strong plus; product/tech knowledge is not required — our platform teaches all of it. Reliable computer, headset, quiet space, stable internet, and ability to work CST hours. How to Apply (The Filter Test) To prove you read this, begin your proposal with the exact phrase: "We already built it." Proposals without it will be hidden. Then include: A brief summary of your closing experience — or, if you're newer, why you'll outwork everyone on the phone. Confirm you're comfortable with a 100% commission + recurring revenue share paid on closed, paying clients. Confirm you can work CST hours. Confirm you're comfortable cold-calling a provided list at volume. In 1–2 lines, how would you open the call? (Optional, moves you to the top) a 60–90 second voice or Loom sample of you pitching anything. We give you the list, the product, and the full training platform to close it. We're looking for a true closer who wants to build a recurring income stream. Let's plant the orchard.

Posted 4 weeks ago
  • Hourly: $20.00 - $80.00
  • Expert
  • Est. time: Less than 1 month, Less than 30 hrs/week

QuickBooks Cleanup & Optimization for Small Business Sale (2hrs approximate) I need an experienced QuickBooks Online (or Desktop) expert for a quick but important project. My small unprofitable ecommerce business books are current and fully reconciled through the present, but I need help “spiffing up” the financials to present them as professionally and attractively as possible to potential buyers. Review current QuickBooks setup and make targeted improvements Improve overall presentation and clarity of financial reports (P&L, Balance Sheet, etc.) Provide recommendations to make the books look their best for a potential sale Fix any small issues or inconsistencies Strong QuickBooks experience (especially preparing books for due diligence or sale) Detail-oriented with a good eye for making financials look clean and professional Can work quickly and communicate clearly If you’ve helped small business owners polish their books for exit/sale before, that’s a big plus. Please reply with your availability. Looking to get this done in the next couple of days. Thank you! :)

Posted 2 months ago
  • Hourly: $25.00 - $40.00
  • Intermediate
  • Est. time: 3 to 6 months, Not sure

Financial Services Virtual Assistant (Part-Time, 20 Hours/Week) Position Title: Financial Services Virtual Assistant Schedule: Part-Time – 20 Hours per Week Location: Remote Reports To: Financial Advisor / Managing Partner / Operations Manager Position Summary We are seeking a detail-oriented and highly organized Financial Services Virtual Assistant to support daily administrative and client service operations. The ideal candidate is professional, tech-savvy, and comfortable handling confidential financial information while providing exceptional support to clients and advisors in a remote environment. Key Responsibilities Manage calendars, appointments, and scheduling for advisors and clients Respond to client emails and phone inquiries in a timely and professional manner Prepare and organize financial documents, reports, and client files Assist with account paperwork, onboarding, and follow-up communications Maintain CRM systems and update client records accurately Coordinate virtual meetings and prepare meeting materials Track pending tasks, compliance requirements, and deadlines Support marketing activities such as newsletters, social media scheduling, and client events Conduct basic research related to financial products, market updates, or client needs Assist with bookkeeping, invoicing, and expense tracking if needed

Posted 6 days ago
  • Hourly: $35.00 - $45.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Premier HR Consulting (www.premierhrny.com) is a full-service human resources company that specializes in helping small to mid-size businesses establish the internal structure they need to scale successfully. With a wide arrange of capabilities, Premier HR Consulting’s expertise lies in talent acquisition, employee relations, benefits and compensation, training and development, and compliance. Premier HR Consulting also works with more established organizations to perform executive searches, conduct leadership training, lead internal investigations or assist in the selection of an internal team of human resources experts to drive success as they scale. We currently partner with clients both nationally across the United States and internationally. Position Summary We are seeking a highly organized and client-focused HR Coordinator to support the daily operations of a growing HR consulting company. This role assists with administrative HR functions, client service coordination, recruiting support, onboarding, employee records, compliance tracking, and HR project execution. The ideal candidate is detail-oriented, professional, discreet, and comfortable supporting multiple clients, deadlines, and priorities in a fast-paced consulting environment. Key Responsibilities • Provide administrative and operational support to HR consultants and client accounts. • Assist with onboarding processes, including preparing new hire paperwork, coordinating orientation materials, and tracking completion of required documents. • Maintain accurate employee records, HR files, client documentation, and HRIS or applicant tracking system data. • Support recruiting activities by posting job openings, screening resumes, scheduling interviews, communicating with candidates, and conducting reference checks as needed. • Respond to routine HR-related inquiries from clients, employees, and candidates in a professional and timely manner. • Coordinate meetings, trainings, employee communications, and HR project timelines for internal and client-facing initiatives. • Assist with benefits administration, payroll coordination, leave tracking, employment verifications, and status change documentation. • Support compliance efforts by helping maintain required employment documents, policies, forms, checklists, and reporting deadlines. • Prepare HR reports, spreadsheets, presentations, and client deliverables as requested. • Handle confidential information with discretion and follow company standards for data privacy and professional ethics. • Identify opportunities to improve administrative processes, templates, workflows, and client service delivery. Required Qualifications • Bachelor’s degree in Human Resources, Business Administration, Psychology, Communications, or a related field preferred. • 1–3 years of experience in human resources, recruiting coordination, administrative support, client service, or a related role. • Strong organizational skills with the ability to manage multiple priorities and deadlines. • Excellent written and verbal communication skills. • High attention to detail and accuracy in documentation, data entry, and follow-up. • Ability to maintain confidentiality and handle sensitive employee and client information appropriately. • Proficiency with Microsoft Office, Outlook, Excel, Teams, Zoom and HRIS or applicant tracking systems. • Professional, service-oriented approach with strong interpersonal skills. Preferred Qualifications • Experience supporting an HR consulting firm, professional services company, staffing agency, or multi-client environment. • Familiarity with employment compliance requirements, onboarding practices, benefits administration, and payroll coordination. • Experience creating HR templates, checklists, reports, and client-ready documents. • SHRM-CP, aPHR, PHR, or related HR coursework or certification is a plus.

  • Hourly
  • Expert
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Looking for an experienced music publishing / royalty specialist to audit and clean up song registrations for an independent artist catalog. Scope (initial test project): * Review songs across BMI, MLC, and SoundExchange * Identify any discrepancies in splits, ownership, or metadata * Flag missing registrations or potential royalty collection issues * Provide a clear summary of findings + recommended fixes Platforms involved: * BMI * The MLC * SoundExchange * Distribution (Too Lost & Tunecore) Context: Artist is independent, owns masters, and has releases already live. We want to ensure all registrations are accurate and revenue is being collected properly across all platforms. This is a paid test project. If it’s a strong fit, this can expand into a full catalog cleanup and ongoing support. Looking for someone detail-oriented who understands real-world music catalog issues (not just basic registrations).

  • Hourly: $20.00 - $22.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

We are seeking a remote, US-based Finance Specialist to manage credit applications for our equipment dealership. You will process applications across multiple lenders, communicate with customers, and ensure timely follow-up. The role requires strong financial analysis skills and the ability to work independently.

  • Hourly: $15.00 - $20.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Wrek’d Tech, LLC is seeking a reliable part-time virtual administrative coordinator to support business-administrative tasks involving registration updates, document tracking, approved email drafting, phone follow-up, vendor/profile updates, and general administrative coordination. This is an ongoing hourly role, starting with a limited paid evaluation period. The first week will be capped at 1–2 hours to evaluate accuracy, communication, organization, and ability to follow instructions. If the initial work is strong, the role may expand to 3–5 hours per week and later 5–10 hours per week as needed. Scope of Work: • Maintain an administrative tracker for open filings, registrations, documents, follow-ups, and owner approvals. • Draft professional emails for owner review before sending. • Make approved phone calls using provided scripts. • Record call outcomes, confirmation numbers, representative names, and next steps. • Organize administrative documents into clear folder structures. • Prepare checklists for registration updates, vendor profiles, business records, and related administrative tasks. • Provide concise weekly status summaries. • Help track follow-up dates, deadlines, documents needed, and completed actions. Important Boundaries: • You will not provide legal, tax, accounting, or regulatory advice. • You will not sign filings or submit final attestations. • You will not receive owner Login.gov, IRS, bank, or personal account credentials. • Any filing, form, government-registration update, or official communication must be reviewed and approved by the owner before submission. • Sensitive information must be handled carefully and used only for authorized administrative purposes.

  • Hourly: $15.00 - $25.00
  • Expert
  • Est. time: 1 to 3 months, Less than 30 hrs/week

WHO WE ARE AND WHERE WE ARE We are a small US software company entering healthcare IT, building our first EMR (electronic medical record) product for outpatient clinics. We say that plainly because it is the honest headline of this posting: we are new to this domain, we are pre-launch with no clients yet, and what we bring is a team that builds software well and the discipline to learn the domain properly before we build. We are looking for the person who guides us through the billing phase. We are at the stage where the billing and charge capture module gets designed: the part of the system where a finished visit becomes diagnosis codes, procedure codes, modifiers, charges, and ultimately a clean claim. Before we commit engineering time, we want that design grounded in how real US clinics actually operate, not in how software people imagine they operate. We would rather pay an expert to correct us early than pay for the rework later. WHY THIS ROLE EXISTS We are hiring an expert in US medical billing and coding as a paid guide and advisor for this phase of the build. To be completely clear up front: this is a teaching and advisory engagement. You will not process claims for us. There is no production billing work. You will never see patient data of any kind; all discussion uses hypothetical or fully de-identified examples. What we are buying is the knowledge in your head: the real, messy, day-to-day workflow of coding and billing in US outpatient clinics, explained patiently to a technical team that knows software well and clinic operations only from the outside. WHAT YOU WILL DO IN THE FIRST ENGAGEMENT The first engagement is 5 to 10 hours of your time over roughly 2 to 3 weeks, structured like this: 1. A 30 minute paid intro call. We confirm fit, agree on the session plan, and answer your questions. 2. Two or three recorded video sessions of 60 to 90 minutes each. The detailed plan below describes three sessions; if we land on two, sessions B and C get combined. Screen sharing is welcome for anything you can legally show, such as blank superbill templates, encoder tools, or public payer fee schedules. Recordings are for our internal design reference only and will never be published or shared outside the product team. 3. Async written follow-ups. We will keep a shared document of follow-up questions as they come up during design work. We ask you to answer in writing, billed hourly. 4. One design review pass. We show you our draft billing screens and workflow diagrams and you tell us, bluntly, where they diverge from clinic reality. DETAILED SESSION PLAN Session A: From the encounter to the codes. How a visit actually turns into codes in your clinic. Who does what: front desk, medical assistant, provider, coder, biller, practice manager. Eligibility checks before the visit. How the provider documents, and whether the provider selects codes at the point of care or a coder abstracts them from the note afterward. How superbills and charge capture work in practice, paper and electronic. Favorites lists and specialty-specific code subsets. E/M leveling in the office setting (99202 to 99215) and how providers really pick the level. How modifiers get applied in real life: 25, 59 and the X subset, 24, 79, LT and RT, and the ones that cause the most trouble. Place of service codes. How specialties differ, to whatever extent you have seen (primary care, behavioral health, PT, specialty surgical, etc.). Session B: From the codes to the paid claim. Charge entry and charge review. Claim scrubbing: what edits fire before submission (NCCI pairs, medical necessity against LCD and NCD policies, payer-specific rules) and what tool runs them. How the 837P gets generated and which clearinghouse you use (Availity, Waystar, Trizetto, Optum, other) and what the clearinghouse rejects versus what the payer denies. What comes back: 835 ERA and EOBs, payment posting, adjustment codes (CARC and RARC) you see most. The denial workflow: the most common coding-related denial reasons, who works them, and how rework flows back to the coder or provider. Patient statements and balances. Where charge lag comes from and what makes a clean claim rate good or bad. Session C: Where the codes themselves come from and how they are maintained. This session matters a lot to us. We want the ground truth on sources: when you assign an ICD-10-CM, CPT, or HCPCS code, where does the list you are choosing from physically live? EHR or PM built-in code sets from the vendor? An encoder subscription such as AAPC Codify, Optum EncoderPro, or Find-A-Code? Code books on a desk? Payer fee schedules? Spreadsheet cheat sheets the clinic maintains? All of the above? How the annual update cycle reaches you in practice: ICD-10-CM on October 1, CPT on January 1, HCPCS quarterly. What actually happens in the clinic in the weeks around those dates: who updates the superbill and the favorites lists, what breaks, how claims spanning the cutover get handled, and what happens when a code you used all year is deleted or replaced. How payer fee schedules and RVU-based pricing enter the picture when charges are set. THE CONCRETE QUESTIONS WE NEED ANSWERED If you read only one section, read this one. These are the questions driving the engagement: 1. What process does your clinic follow, end to end, to get from a completed patient visit to a submitted claim? Who touches it at each step and in what system? 2. How do the people assigning codes obtain those codes day to day? Is the source a physical book, a website, an Excel sheet, a database inside the EHR, an encoder subscription, or some combination? 3. How feasible is it for a clinic to have, or to want, the complete code lists inside its EMR, and what does the clinic expect the EMR vendor to handle (including how you understand CPT licensing from the AMA to work in practice, versus ICD-10-CM and HCPCS which are public)? 4. What should a well-designed EMR billing module do for coders and billers that your current systems do badly? Where do you lose the most time? What causes the most preventable denials? 5. If you were advising a team building charge capture from scratch for outpatient clinics, what would you insist they get right, and what common vendor mistakes would you warn them away from? OUR CURRENT WORKING UNDERSTANDING (CORRECT US WHERE WE ARE WRONG) We have done our homework from public sources, but reading about billing is not the same as living it. So you can calibrate your teaching, here is our current mental model. Part of your job is to tell us where it is wrong or oversimplified: 1. In small and mid-size clinics, the provider often picks codes from a superbill or favorites list at the point of care, and a biller or coder reviews and corrects before charges go out. In larger or specialty settings, certified coders abstract codes from the note. 2. Clinics do not maintain full code catalogs themselves. The EHR or PM vendor ships licensed code sets, supplemented by encoder subscriptions and payer fee schedules. 3. ICD-10-CM and HCPCS Level II are public and free from CMS and CDC. CPT and its modifiers are AMA-owned and licensed, which is why EMR vendors pay royalties, and why clinics get CPT through their software rather than downloading it. 4. Claim scrubbing against NCCI edits and payer rules happens in some combination of the PM system and the clearinghouse before the payer ever sees the claim. 5. Most coding-related denials trace back to a handful of causes: medical necessity mismatches between ICD and CPT, missing or wrong modifiers, bundling edits, and eligibility problems that predate coding entirely. 6. The annual code updates are a recurring operational pain, mostly absorbed by the vendor plus a manual scramble to update superbills and favorites. If several of those made you wince, you are exactly who we want to talk to. DELIVERABLES - The recorded sessions themselves (internal use only). - Written answers in the shared question and answer document. - Margin notes or a marked-up review of our draft billing workflow designs. - Blank, non-proprietary artifacts are a bonus if you have them: a sample superbill template, a denial worklist structure, anything that shows the shape of the work without any real data. WHO WE ARE LOOKING FOR Required: - 3 or more years of hands-on coding and billing work in US outpatient clinics. Deep, real US clinic experience is the one thing we cannot compromise on. - CPC (AAPC) or CCS (AHIMA) certification strongly preferred; equivalent verifiable hands-on experience considered. - Daily working experience with at least one EHR or PM system such as Tebra (Kareo), athenahealth, eClinicalWorks, AdvancedMD, DrChrono, NextGen, or similar. - Able to explain clearly on camera, patient with beginner questions, and comfortable being recorded for internal use. Strong pluses: - CPB certification or hands-on billing (not just coding) responsibility. - Practice administrator or billing manager experience: you have owned the whole revenue cycle, not one seat in it. - Multi-specialty exposure. - Direct denials management ownership. - Prior consulting, training, or teaching experience of any kind. This engagement is essentially structured teaching. - Experience with more than one EHR, so you can compare how different vendors handle code selection and charge capture. - US-based, for the in-clinic perspective. WHAT THIS ROLE IS NOT - Not a medical billing services engagement. We are not outsourcing billing and there are no claims to work. - No PHI, ever. Do not share real patient information in any form during this engagement. Hypothetical and de-identified examples only. - Not credentialing, not AR cleanup, not a virtual assistant role. - Not a sales or referral role. LOGISTICS AND RATE - Hourly, 12 to 25 USD per hour, via a standard Upwork hourly contract. - If your rate is above this range but the engagement appeals to you, apply anyway and quote your real rate. For the right guide we will stretch. - 5 to 10 hours total for the first engagement, spread over 2 to 3 weeks at a pace that fits your schedule. - Sessions on Zoom or Google Meet, scheduled between 9am and 5pm US Central Time. - English. - All communication and payment stays on Upwork. AFTER THE FIRST ENGAGEMENT If the first engagement goes well there is a strong likelihood of ongoing advisory work while we build: recurring design reviews as screens get real, helping us design realistic denial and edge-case scenarios for testing, and sanity-checking claim outputs against what a clinic would expect to see. We are at the start of this product. The person who teaches us billing now has a standing seat at the table as it grows. HOW TO APPLY Start your proposal with the single word SUPERBILL so we know you actually read this posting. Generic copy-paste proposals will be declined without reply. Then answer these six questions directly in your proposal. Short, concrete answers beat long generic ones: 1. Which certifications do you hold (CPC, CPB, CCS, other) and how many years have you worked in US outpatient billing or coding? 2. Briefly walk us through how a claim gets from the provider signing the note to an 837P leaving the clearinghouse at your current or most recent clinic. Five sentences is plenty. 3. When do you use modifier 25 versus modifier 59? One or two sentences each. 4. Which EHR or PM systems have you used daily, and which encoder or code lookup tools? 5. Where do the code lists you work from actually come from in your clinic (vendor code sets, encoder subscription, books, spreadsheets)? 6. Have you taught, trained, or advised others before, in any setting? If yes, tell us about it in two or three sentences. OUR HIRING PROCESS We review proposals daily. Shortlisted candidates get a 30 minute paid intro call within a few days. We expect to hire quickly and start the first session within a week of hiring. If the answers to questions 2 and 3 in your proposal are solid, you are most of the way to the shortlist already. FREQUENTLY ASKED QUESTIONS Q: Is this ongoing billing work? A: No. It is a paid advisory engagement about how billing works, with likely ongoing advisory (not production) work afterward. Q: Will I need to prepare slides or materials? A: No. We will bring the questions and drive the agenda. Blank templates or public tools you can show on screen are welcome but not required. Q: Will you share my recordings? A: No. Recordings are internal design reference for the product team only. Q: Agency or solo? A: Solo individual experts strongly preferred. We want the person who did the work, not an account manager. Q: Do I need to be US-based? A: What we require is deep hands-on experience in US clinic billing. US-based is a plus for the in-room clinic perspective, but strong candidates with daily US billing experience will be considered wherever they live. Q: Why is the rate range modest? A: We are a small company at the start of our first EMR, and we have scoped this as a focused advisory engagement rather than a long contract. If your rate is higher, quote it and we will consider stretching for the right person.

  • Hourly
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Multifamily Real Estate Analyst (Underwriting Expert) + Claude AI Experience Preferred We're looking for a highly experienced multifamily real estate analyst to become a long-term part of our acquisitions team. This is **not** an entry-level underwriting position. We need someone who has analyzed and underwritten apartment acquisitions extensively and understands how investors actually evaluate deals. Responsibilities * Underwrite multifamily acquisitions (100–500+ units) * Build and audit financial models * Analyze T-12s, rent rolls, trailing financials, and offering memorandums * Perform market and rent comparable research * Create acquisition summaries and investment memos * Identify key risks, upside opportunities, and value-add potential * Assist with lender and investor underwriting requests * Help improve and automate our underwriting processes Required Qualifications * 5+ years of multifamily underwriting or acquisitions experience * Strong Excel modeling skills * Deep understanding of cap rates, IRR, equity multiples, DSCR, debt structures, sensitivity analysis, and return metrics * Experience analyzing value-add apartment investments * Excellent written and verbal English * High attention to detail Claude AI Experience (Highly Preferred) We are building AI-assisted underwriting workflows using Claude. Experience using Claude is a major advantage. Ideally you have: * Used Claude to analyze financial statements, offering memorandums, leases, or due diligence documents * Created prompts that improve underwriting accuracy and efficiency * Built repeatable AI workflows for commercial real estate analysis * Experience with Claude Projects, Artifacts, MCPs, or custom prompt libraries is a significant plus Nice to Have * Experience with Argus, CoStar, Crexi, Yardi, or RealPage * Knowledge of commercial lending and agency financing (Fannie/Freddie) * Experience with Zapier or other workflow automation tools To Apply Please include: 1. Your multifamily underwriting experience. 2. The largest apartment deal you've analyzed. 3. Which underwriting models or templates you've built or use regularly. 4. Describe how you've used Claude (or another AI tool) in your underwriting process. 5. Attach a sample underwriting model or investment memo (redact confidential information if necessary). 6. Start your proposal with the words **"Apartment AI"** so we know you've read the full posting.

  • Hourly: $28.00 - $35.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Remote Office Administrator / Accounts Receivable Specialist (Part-Time | U.S. Only) About SpraySafe Pest Control SpraySafe Pest Control is a fast-growing, family-owned pest control company serving residential, commercial, and HOA customers throughout Southern California. We believe in providing exceptional customer service, honest communication, and building long-term relationships with our customers. We're looking for a dependable, detail-oriented professional to become part of our team and help keep our office running smoothly while ensuring invoices are paid, customer accounts stay current, and recurring customers remain on AutoPay. This is a long-term position with room to grow as our company continues expanding. Hours 5–10 hours per week to start Flexible schedule Remote Must be available to chase accounts payable during pacific California time 10am-4pm and you can do it as you want during those times. Responsibilities Review outstanding invoices inside FieldRoutes Follow up with customers regarding unpaid balances Make friendly outbound collection calls Send payment reminder emails and text messages Increase AutoPay enrollment for recurring customers Update expired credit cards and payment methods Answer customer billing questions professionally Document all communication inside FieldRoutes Generate a weekly summary of customers being difficult for payment so I can then make the decision on what we do Help maintain excellent customer relationships while reducing aging receivables Ideal Candidate We're looking for someone who is: ✔ Friendly but confident on the phone ✔ Extremely organized ✔ Detail-oriented ✔ Self-motivated ✔ Comfortable speaking with homeowners ✔ Able to work independently ✔ Professional in every customer interaction Preferred Experience Experience in one or more of the following industries is highly preferred: Pest Control HVAC Plumbing Electrical Landscaping Pool Service Home Service Companies Software experience with any of the following is a huge plus: FieldRoutes (formerly PestRoutes) QuickBooks Online Jobber Housecall Pro ServiceTitan PestPac Microsoft Office Google Workspace What Success Looks Like Your primary goal is helping us maintain healthy cash flow while providing outstanding customer service. Examples include: Reducing outstanding invoices Increasing AutoPay enrollment Following up with customers before accounts become seriously delinquent Maintaining detailed notes Helping our office stay organized Making sure customers always receive professional communication Important This position does not involve access to company bank accounts or financial transfers. You will work inside our CRM and billing systems to help collect payments, maintain customer accounts, and keep our office organized. Integrity and professionalism are extremely important. Please Answer These Questions Tell us about yourself. Are you located in the United States? Have you worked for a pest control or home service company? Which CRM systems have you used? (FieldRoutes, PestPac, Jobber, ServiceTitan, Housecall Pro, etc.) Describe your Accounts Receivable experience. Tell us about a time you successfully collected a difficult payment while keeping the customer happy. How many hours per week are you available? Why do you believe you'd be a great long-term fit for a growing family-owned company? Compensation Competitive hourly pay based on experience Long-term opportunity Flexible schedule Opportunity for additional responsibilities and hours as the company continues to grow into a full-time remote job.

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