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  • Hourly: $15.00 - $25.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

We are seeking a bilingual (Spanish and English) phone clerk in Dallas, Texas, to assist our personal injury law firm. The role involves answering phone calls and performing basic administrative tasks. The ideal candidate will have excellent communication skills and be able to handle a fast-paced environment. This is a part-time position with a long-term engagement.

  • Hourly: $10.00 - $20.00
  • Intermediate
  • Est. time: 3 to 6 months, Less than 30 hrs/week

We are seeking a versatile virtual assistant to manage light accounting, social media, marketing, and website upkeep. The ideal candidate will have experience in administrative support and be proficient in Microsoft Excel and Word. Strong communication skills are essential for effective email communication. This role requires someone who can handle a variety of tasks efficiently and independently.

  • Hourly: $30.00 - $38.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Authentise is entering a new phase of growth, with major new contracts, a larger operational footprint, and more complexity across the US and UK. We need a highly capable Operations & Office Manager to help keep the company running cleanly. This is a high-trust, part-time role with real responsibility. You will work directly with the CEO and own many of the company’s core administrative processes across people operations, payroll, finance admin, compliance deadlines, vendors, travel, documentation, and internal systems. This is not a narrow admin job. You will be the person who makes sure important things do not fall through the cracks: payroll is prepared on time, new hires are onboarded properly, departing employees are offboarded cleanly, expenses and invoices are reconciled, renewals are tracked, and operational loose ends become completed work. The role is expected to start at roughly 10 hours per week, with some flexibility for urgent or time-sensitive requests. For the right person, there is real scope to grow the role over time as Authentise scales. The right candidate has strong judgment, discretion, follow-through, and initiative. You should be comfortable in a remote, fast-moving startup where requests are sometimes ambiguous, deadlines matter, and the answer is often: “please figure out the cleanest way to get this done.” You should have strong working knowledge of Google Workspace, Slack, spreadsheets, cloud file management, payroll or finance systems, and modern admin tools. More importantly, you should be organized, responsive, practical, and able to work independently without needing constant direction. HR and people operations -Manage onboarding and offboarding for US and UK employees and contractors -Collect, file, and track new hire documentation -Coordinate background checks, reference checks, right-to-work documentation, benefits enrollment, and visa-related reminders -Maintain employee records, onboarding lists, holiday tracking, and asset records Payroll, expenses, and finance administration -Prepare monthly payroll inputs for approval across ADP and Xero -Reconcile expenses, receipts, VAT records, and company card transactions -Coordinate with bookkeepers, accountants, benefit administrators, and insurers -Save invoices, receipts, and supporting documents in the correct finance folders -Support end-of-year financial review, accounts preparation, audits, and filings Company administration and compliance -Track recurring deadlines for insurance renewals, tax filings, audits, Companies House requirements, and other operating obligations -Maintain vendor and subscription records -Support customer vendor onboarding and subscription approvals -Maintain the asset register and help ensure departing employees are removed from systems promptly -Follow internal processes for export-control screening and cyber/security handoffs Executive and team support -Support the CEO with calendar, admin, travel, meetings, and follow-ups -Arrange staff travel, team meetings, office events, and board logistics -Prepare or coordinate presentation, promotional, and administrative materials -Provide light recruiting support, including candidate sourcing on LinkedIn, Upwork, or similar platforms Success in this role means payroll is ready on time, expenses are reconciled, renewals do not get missed, onboarding and offboarding are handled cleanly, documents are filed where others can find them, and the CEO does not have to chase basic operational admin. We are open to applications from anybody based on the US East Coast but will show preference to people that can drive into Philadelphia with relative easy once or twice a year if needed.

  • Hourly: $5.00 - $18.00
  • Entry Level
  • Est. time: 1 to 3 months, Less than 30 hrs/week

We are seeking a virtual remote assistant to handle easy remote duties. The ideal candidate will have experience in customer service and administrative support, with strong skills in email and phone communication. This is a part-time role with a flexible schedule, perfect for those looking to work remotely. If you are detail-oriented and enjoy supporting teams, we would love to hear from you!

  • Hourly: $15.00 - $18.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

We are looking for a long-term team member who is reliable, solution-driven, and an exceptional communicator to join our property management team. This is a full-time, remote position where you will play a key role in keeping our properties running smoothly and our tenants happy. Key Responsibilities: Set up and manage utilities for new and existing properties Arrange and schedule property tours for prospective tenants Create, update, and post property listings across multiple platforms Collect and track rent payments Serve as the main point of contact for tenants—addressing questions, concerns, and maintenance requests promptly and professionally Coordinate with vendors, contractors, and service providers Keep accurate and up-to-date property and tenant records Proactively identify and solve issues before they become problems Requirements: Property management experience is required Excellent written and verbal communication skills (Communication A+) Dependable and able to commit to a long-term role Strong problem-solving skills and a proactive mindset Highly organized and able to manage multiple priorities at once Proficient with online listing platforms and basic office software Reliable internet connection and ability to work remotely

  • Fixed price
  • Expert
  • Est. budget: $5.00

I am looking for an experienced Make.com automation/integration specialist with strong QuickBooks Online experience to build and complete a TrackOps to QuickBooks Online integration for my three businesses. This is not a simple “push an invoice from one system to another” project. The integration needs to handle real accounting workflows accurately across three separate companies using one centralized Make environment, with each company maintaining its own isolated TrackOps and QuickBooks Online account. I have already gone through unsuccessful contractor attempts on this project, so I want to be very clear up front: I am looking for someone who can actually build, test, and demonstrate working functionality in my environment - not someone who can only write a polished proposal. ________________________________________ Business / System Environment You will be working with three separate operating companies: • Megalodon Executive Protection Firm, LLC (EP) • Megalodon Private Investigations Firm, PLLC (PI) • Megalodon Regulatory Advisory Firm, PLLC (RA) Each company has: • its own TrackOps account • its own QuickBooks Online account The integration will be built in one centralized Make environment, but all company data must remain fully isolated by entity, with no crossover between businesses. TrackOps is my operational system of record for: • cases / jobs • customers / clients • invoices • time tracking / hours • mileage / expenses QuickBooks Online is my accounting system of record. The goal is for TrackOps activity to flow into QuickBooks Online with proper accounting treatment and minimal manual re-entry, while preserving clean books and reliable reporting. ________________________________________ Scope of Work I want this project structured into fixed-price milestones that align with the phases of work. A proposed structure is below, but I am open to reasonable adjustments if the contractor has a better recommendation. Milestone 1 – Discovery, Audit, and Foundation • Audit any existing Make scenarios / prior contractor work and document what is reusable versus what should be rebuilt • Review TrackOps API and webhook coverage for all required objects • Review and validate QuickBooks Online chart of accounts, products/services, classes, and other mapping structure relevant to the integration • Review my existing account mapping and identify any structural issues that need to be addressed before the build proceeds • Establish customer sync from TrackOps to QuickBooks Online • Implement duplicate prevention and standardized naming logic Milestone 2 – Core Invoicing, Payments, and Retainers • TrackOps invoices flowing into QuickBooks Online • Correct service / product mapping • Sales tax handling at the invoice line-item level • Payment recording and application to the correct invoice • Retainer handling logic: o retainer receipts booked properly o retainers applied against invoices---in TrackOps---as work is performed o clean accounting treatment in QBO Milestone 3 – Expense / Reimbursement Accounting • Client reimbursable expenses flowing correctly into QuickBooks Online • Administrative fee / markup logic where applicable • Mileage handling from TrackOps into QuickBooks Online • Travel / transportation reimbursement scenarios • Credit memos, debit memos, refunds, and related accounting treatment • Proper payable / reimbursement treatment for contractors or employees Milestone 4 – Profitability, Classification, and Delivery Logic • Case / engagement ID flow into a QuickBooks Online project field • Class / department mapping where appropriate • Product and service mapping refinement • Invoice delivery / emailing logic if included in the final design • Any related workflow needed to support cleaner engagement-level profitability reporting Milestone 5 – Payroll / Time Tracking / Contractor Payment Integration This phase is very important and needs to be approached carefully. TrackOps has a time tracking feature that captures hours by worker. I need the contractor to determine the maximum extent to which TrackOps time can be pushed into QuickBooks Online payroll-related workflows and records. I understand that QuickBooks Online does not permit outside developers to fully automate the final payroll run itself. I am not expecting a fully hands-off payroll run if Intuit’s restrictions do not allow it. However, I do expect this portion of the project to be taken as far as it can reasonably go. The goal of this phase is to automate as much of the payroll preparation workflow as possible, including where feasible: • TrackOps time flowing into QuickBooks Online payroll-related records, hours, or staging data • Worker-level time mapping by employee and/or contractor • Support for hourly payroll workflows to the maximum extent QuickBooks Online allows • Any feasible employee / contractor sync elements between TrackOps and QuickBooks Online • Any feasible support for workers compensation code mapping • Any feasible support for contractor / 1099 payment workflows • Clear identification of what can be automated versus what must remain manual due to Intuit limitations The final payroll run inside QuickBooks Online may remain a manual step, but the integration should be designed so that payroll preparation is automated as far as QuickBooks allows. I also want test runs performed during this phase so the payroll-related functionality can be verified. If something is not possible because of Intuit restrictions, I want that documented clearly, along with the maximum automatable portion and the manual procedure required to complete the payroll process. I do not want anyone overpromising payroll automation that QuickBooks Online will not allow. I do want this portion of the build pushed as far as it can reasonably go and verified with testing. Milestone 6 – Replication to PI and RA Once the Executive Protection build is functioning correctly, replicate the completed build to: • Megalodon Private Investigations Firm, PLLC • Megalodon Regulatory Advisory Firm, PLLC This includes: • adjusting services, accounts, and workflow logic as needed for each entity • maintaining full isolation of data and workflows between all three businesses • validating that each replicated build functions correctly in its own environment Milestone 7 – Testing, Error Handling, Documentation, and Handoff • End-to-end testing across all scenarios • Error handling and failure alerts so issues do not silently fail • Written documentation / runbook • Loom walkthrough or live walkthrough of the final system • Explanation of how to maintain the system and understand failures • Final handoff only after the system is functioning and verified ________________________________________ Required Skills / Experience Please do not apply unless you have real experience with the following: • Make.com automation builds • QuickBooks Online integrations • Accounting-aware workflow design, not just general automation • Invoices, payments, retainers, reimbursements, credits/refunds • Multi-step field mapping and debugging • API/webhook-based integration work • Multi-company / multi-account workflow organization Strong preference if you have experience with: • service businesses • legal / investigations / field services / case management style workflows • profitability / project / class tracking in QBO • payroll-related QBO integration limitations ________________________________________ Deliverables I expect the contractor to deliver working functionality, not just recommendations. That means: • functioning Make scenarios in my environment • correct mapping and accounting treatment • testing and proof of function • clear documentation of what was built, what is partially automated, and what remains manual due to platform limitations • professional communication throughout the project ________________________________________ Critical Milestone Verification Requirement This is extremely important. No milestone will be considered complete until the contractor demonstrates the work live and I verify that the milestone deliverables are functioning in my actual environment. For each milestone, I will require: 1. A live walkthrough / demonstration of the functionality 2. Proof of the actual Make scenarios and workflow logic 3. Proof that the workflow works in my environment 4. My confirmation that the milestone deliverables for that milestone have been satisfied Milestone payment will only be released after verification and acceptance. If you are uncomfortable with that, please do not apply. ________________________________________ Communication Expectations I value direct, professional communication. I do not need constant meetings, but I do need: • acknowledgment of questions • status updates when something is blocked • honesty if something is not possible • no disappearing • no vague milestone claims without proof If there is a technical limitation, I want it surfaced early and clearly. ________________________________________ Prior Contractor Experience / Expectations Going Forward I want to be transparent about why I am being very specific about communication and milestone verification. I have already had two unsuccessful contractor attempts on this project. In one case, the contractor struggled to communicate clearly and directly about the work. I made multiple requests during the engagement that every question I asked be answered clearly, directly, and in a timely manner. Even after I raised that issue more than once, I still was not getting clear answers to straightforward questions about project status, functionality, and next steps. Because communication and responsiveness are essential on a project like this, I ended that engagement. In another case, a contractor submitted a milestone payment request claiming a milestone was complete, but when I attempted to verify the work through a live walkthrough and demonstration, the contractor could not clearly demonstrate that the functionality had actually been built and working in my environment. That engagement was also terminated. I am not including this to be dramatic or difficult. I am including it so expectations are completely clear from the beginning. For this project, I need a contractor who can do all of the following consistently: • answer questions clearly, directly, and in a timely manner • communicate honestly about what is done, what is not done, and what is blocked • demonstrate completed work live before requesting milestone payment • surface technical limitations early instead of overpromising or avoiding direct answers If your communication style is vague, delayed, or indirect, or if you are not comfortable demonstrating completed work before requesting payment, then this project is probably not a good fit. ________________________________________ Proposal Instructions If you apply, please include the following: 1. A short explanation of your experience with Make.com and QuickBooks Online integrations 2. Your recommended milestone pricing for the milestone structure above ________________________________________ Budget / Engagement Structure I am open to fixed-price milestone proposals for the full project. I prefer to structure the engagement in multiple milestones rather than one large payment. I am open to contractors proposing their own pricing by milestone, but I want the proposal structured around the milestone framework above or a clearly justified alternative.

  • Fixed price
  • Entry Level
  • Est. budget: $25.00

I’m looking for founders, entrepreneurs, or small business owners to review a short online business workflow and provide honest feedback. You’ll be asked to: 1) Complete a guided form 2) Answer a feedback questionnaire about the experience Time: 15–20 minutes Compensation: $25 fixed price Requirements: Current founder, entrepreneur, or small business owner Experience hiring, managing, or considering admin, operations, or business support Willing to give clear, honest feedback No purchase is required. This is for product research and feedback only.

  • Hourly: $25.00 - $35.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

We are seeking a reliable and professional Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues efficiently, and delivering a high-quality customer experience across multiple communication channels. This is a remote contract position with flexible hours. We are looking for someone who is responsive, detail-oriented, and committed to providing excellent service. Responsibilities 1. Respond to customer inquiries via email, chat, and/or phone in a timely manner 2. Resolve customer issues professionally and efficiently 3. Maintain accurate records of customer interactions 4. Escalate complex issues to the appropriate team member when necessary 5. Follow company guidelines and service standards 6. Provide feedback on common customer concerns to help improve processes Requirements 1. Proven experience in customer service or support roles 2. Strong written and verbal communication skills 3. Ability to remain calm and professional in challenging situations 4. Strong problem-solving skills 5. Reliable internet connection and ability to work remotely 6. Ability to use CRM systems and communication tools (or willingness to learn)

  • Hourly
  • Intermediate
  • Est. time: 1 to 3 months, 30+ hrs/week

We are a newly launched Washington, D.C.-based law firm seeking an experienced law firm operations professional to help establish and manage firm operations. We need someone who has hands-on experience with: QuickBooks Online Clio Legal billing and collections Trust accounting / IOLTA Law firm administration Vendor management Client intake processes Initial priorities include: Maintaining accounting and reporting systems Reviewing trust accounting procedures Managing billing workflows Implementing operational processes Finalizing administrative SOPs This role may evolve into an ongoing relationship for the right candidate. Please include relevant law firm experience

  • Hourly: $35.00 - $125.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Bullseye Property Management & Realty is a dynamic and forward-thinking company committed to fostering a positive and productive work environment. We are seeking a highly motivated and experienced Virtual HR assistant to join our small team. If you are passionate about HR and enjoy working in a virtual setting, we would love to hear from you! Job Description: As a Virtual HR Administrator, you will play a crucial role in managing and supporting various HR functions to ensure the smooth operation and compliance with Minnesota employment law. Must be based within the United States with HR experience.

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