- Hourly
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
The AI Process Optimization Specialist is responsible for evaluating, designing, implementing, and continuously improving business processes through the strategic use of Artificial Intelligence (AI), automation, and digital technologies. This role works across all departments to identify inefficiencies, recommend AI-driven solutions, develop implementation plans, and ensure employees successfully adopt new technologies. The ideal candidate combines business analysis, process improvement, project management, and AI expertise to help the organization become more efficient, scalable, and competitive. Key Responsibilities Business Process Analysis Analyze existing business workflows across all departments. Document current processes and identify bottlenecks, redundancies, and manual tasks. Interview department leaders and staff to understand operational challenges. Create workflow diagrams and process documentation. AI Opportunity Assessment Identify tasks that can be automated or enhanced using AI. Evaluate emerging AI technologies and recommend practical business applications. Research AI platforms, software, and automation tools. Conduct cost-benefit analyses for proposed AI initiatives. Workflow Optimization Design more efficient workflows using AI-assisted processes. Develop standardized operating procedures (SOPs). Reduce repetitive manual work. Improve communication and collaboration between departments. Create scalable systems that grow with the business. AI Implementation Configure and deploy AI tools and automation platforms. Coordinate integrations between business software. Test workflows before deployment. Troubleshoot implementation issues. Measure effectiveness using key performance indicators (KPIs). Employee Training & Change Management Train employees on new AI tools and workflows. Develop documentation, tutorials, and training materials. Promote AI adoption throughout the organization. Gather user feedback and continuously improve processes. Performance Monitoring Track productivity improvements and ROI. Measure time savings and operational efficiencies. Maintain dashboards and performance reports. Recommend additional optimization opportunities. Innovation & Continuous Improvement Stay current with advancements in Artificial Intelligence. Evaluate new AI platforms and emerging technologies. Pilot new automation initiatives. Recommend long-term AI strategies that align with company goals. Preferred Qualifications Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience). Experience in business process improvement or operations management. Strong understanding of AI technologies and automation platforms. Experience with workflow automation tools (Zapier, Make, n8n, Microsoft Power Automate, etc.). Familiarity with Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, and Microsoft Copilot. Excellent analytical and problem-solving skills. Strong project management abilities. Outstanding written and verbal communication skills. Ability to work independently and lead cross-functional initiatives. Technical Skills Preferred experience with: Artificial Intelligence platforms Workflow automation tools CRM systems Project management software Documentation platforms Data analytics and reporting tools API integrations Microsoft 365 and Google Workspace Low-code/no-code automation platforms Core Competencies Strategic Thinking Process Improvement Critical Thinking Systems Analysis Project Management Change Management Business Communication Continuous Learning Innovation Leadership Organization Collaboration Success Metrics Performance will be measured by: Reduction in manual labor hours Increased operational efficiency AI adoption across departments Employee productivity improvements Workflow automation rate Cost savings generated Return on AI investments (ROI) Employee satisfaction with new systems Process documentation completeness Successful delivery of optimization projects Typical Projects An AI Process Optimization Specialist may: Build AI assistants for customer service and internal support. Automate repetitive administrative tasks. Develop AI-powered knowledge bases. Optimize project management workflows. Improve sales and marketing processes using AI. Streamline onboarding and employee training. Create automated reporting dashboards. Integrate AI into website development, customer support, accounting, HR, and operations. Develop company-wide AI usage standards and best practices. Mission To transform the organization into a highly efficient, AI-enabled business by continually identifying opportunities to automate work, improve processes, reduce costs, enhance decision-making, and empower employees through the effective use of Artificial Intelligence.
- Hourly: $40.00 - $128.00
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
Looking for tutor for Anthropic's Claude AI. The tutor is fluent in English and proficient in Claude AI. Looking for one or twice a week of one hour tutoring.
- Fixed price
- Expert
- Est. budget: $2,000.00
Build Private AI Chat Tool Using Anthropic Claude API — Law Firm Budget: $1,500–$3,000 fixed price Description: I'm a managing attorney at a small law firm in New York. I need a private, secure web application that gives my 4-person team access to Claude AI for document summarization and legal drafting — using the Anthropic API with Zero Data Retention so no client data is stored externally. What I need built: Browser-based chat interface (works like claude.ai but private) Per-user login (4 users) PDF upload — user uploads a document, selects a task (summarize medical records, extract key facts, etc.), Claude returns structured output Conversation history saved to our own encrypted database, tagged by case number Admin view where I can see all conversations across all users Hosted on a private server with HTTPS/SSL No data logged or stored outside our own database Clean, simple UI — non-technical staff must be able to use it Tech requirements: Anthropic Messages API (claude-sonnet-4-6) Zero Data Retention configured on the API account PostgreSQL or similar database for history Per-user authentication (JWT or similar) PDF text extraction before sending to API Encrypted database at rest You must have: Prior experience with the Anthropic Claude API specifically Experience building secure web apps with user auth and databases Portfolio or examples of similar builds Please answer this in your proposal: have you configured Zero Data Retention on the Anthropic API before? This is a fixed-price project. I own all code upon final payment.
- Fixed price
- Intermediate
- Est. budget: $10.00
We are seeking an experienced freelancer to audit our automated lead follow-up system. The ideal candidate will have a strong background in AI automation and be able to evaluate the effectiveness of our current system. Responsibilities include identifying areas for improvement and providing actionable insights to enhance performance. If you have a passion for AI and a keen eye for detail, we would love to hear from you!
- Hourly
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are seeking an AI Automation Implementation Expert to enhance our business processes. The ideal candidate will have experience in implementing AI solutions to improve efficiency and productivity. Responsibilities include analyzing current systems, identifying areas for automation, and implementing AI-driven solutions. The candidate should be able to work independently and provide insights on AI best practices.
- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
About ZeremAI ZeremAI is a premier AI and Automation implementation consultancy that future-proofs businesses. We specialize in cutting-edge AI agents, intelligent systems automation, and real-time AI-assisted KPI dashboards across all business departments. Our "Align–Automate–Achieve" methodology bridges the gap between technology and measurable impact, helping teams reclaim up to five days of productivity weekly per employee, allowing organizations to focus on their core mission. Position Overview: We are looking for an AI Technical Account Manager who thrives at the intersection of systems architecture and client partnership. This role is for a high-presence communicator who takes pride and care about Customer Success and can translate complex AI and automation workflows into clear, actionable business wins and communicate them with the AI Development team. You are an AI Technical Account Manager at heart—someone who possesses the technical depth to design sophisticated systems but whose real superpower is leading the client relationship. You’ll be the face of our delivery team, ensuring our clients don't just get a tool, but a transformed business process they actually enjoy using. Key Performance Indicators (Success Metrics): -100% successful deployment rate of AI and automation solutions. -Ensure systems adoption success scores reach 95%+ -Increase customer productivity by 20% to 100%+ through AI automation. -Increase customer KPI achievement rate by 2x through intelligent dashboards. -Maintain 97% or higher customer satisfaction rating for solution delivery. Core Client Responsibilities: Strategic Client Leadership: - Relationship Management: Act as the primary technical point of contact, managing expectations and leading clients through the "Align–Automate–Achieve" journey with confidence. - High-Impact Communication: Lead discovery calls and project updates with clarity and brevity. You are the concise expert—getting to the point quickly and making complex concepts clear and simple to non-technical customers. - Client Success Orientation: Prioritize the "human" side of the implementation, ensuring the solution solves the client’s actual pain points rather than just being technically correct. Solution Architecture & Discovery: - Workflow Mapping: Conduct process audits to identify gaps and translate messy business problems into clean system requirements. - High-Level Design: Architect automation ecosystems using Make, Zapier, Airtable, HubSpot, and other systems, ensuring all pieces of the tech stack talk to each other seamlessly. - AI Integration: Leverage LLMs (OpenAI, Claude, etc.) to enhance productivity and build smarter business logic for clients. Delivery & Adoption: - Implementation Oversight: Work with the internal dev team to ensure the blueprints you designed are built to spec and delivered on time. - The Final 10%: Lead the hands-on training and documentation phase, ensuring the client’s team feels empowered and capable, not overwhelmed. - Iterative Optimization: Monitor performance post-launch and proactively suggest enhancements to deepen the client relationship. Key ZeremAI Operations Responsibilities: - Collaborate with the Chief AI Officer and Strategy Officer to evolve ZeremAI’s systems playbook. - Lead the evaluation and adoption of new AI technologies and platforms. - Ensure solution designs align with the Align–Automate–Achieve methodology. - Create internal system frameworks, templates, and automation best practices. - Mentor and collaborate with AI Systems Developers to maintain high-quality standards. - Analyze reporting on architecture performance, ROI metrics, and adoption rates. The Ideal Profile: Technical Fluency (The "How It Works" Knowledge): - Systems Thinker: You understand the Big Picture of how APIs, CRMs, and databases interact. You don’t need to be the world’s fastest coder, but you must be a world-class architect. - Automation Stack: Deep familiarity with CRM, Project Management, Integration, and AI tools. - AI Expert: A solid grasp of how to practically apply AI/LLMs to business workflows. The Superpowers (Client & Communication): - Professional Presence: You carry yourself with a demeanor that builds immediate trust. You are concise, articulate, and mindful of the client’s time. - Concise Communicator: You avoid the Solution Architect Trap of over-explaining. You know how to give a "Yes/No" or a "Bottom Line Up Front" (BLUF). - Leadership: You can guide, educate, and—when necessary—firmly pivot a client toward a better strategic path. Qualifications: Required Skills & Experience - 5+ years of experience in systems consulting, operations, business automation, or a similar role. - 2+ years of AI expertise in a business context - Strong hands-on experience with automation tools (JSON, Zapier, Make, Airtable, etc.) and system integrations. - Working knowledge of project management and CRM platforms (e.g., Monday.com, HubSpot, Salesforce). - Familiarity with API usage, data flows, and basic scripting or logic-based automation. - Excellent problem-solving and process-mapping skills. - Clear written and verbal communication, especially with non-technical stakeholders. - Strong client-facing presence with the ability to guide, educate, and influence clients. Preferred Qualifications: - Experience in a fast-paced startup or agency environment. - Exposure to AI tools and understanding of their application in business settings. - Technical certifications in automation platforms (Zapier Expert, Make Partner, etc.). - Understanding of business functions like marketing, sales, operations, and finance. Soft Skills: - Demonstrate creativity in problem-solving by identifying innovative solutions to client challenges and operational obstacles. - Systems thinker with a knack for breaking down complex problems. - Highly organized, self-motivated, and able to manage multiple client projects simultaneously. - Collaborative team player who thrives in a remote-first work environment. - Passionate about technology, continuous improvement, and client success.
- Hourly: $25.00 - $30.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for a highly capable AI consultant with a strong technical background in software development, AI-assisted workflows, and research. The ideal candidate is someone who understands modern AI tools, can quickly evaluate information for accuracy, and can help accelerate development, documentation, and decision-making across a variety of projects. * Utilize AI tools such as Claude, ChatGPT, and other leading platforms to support research, analysis, and development * Verify information, identify reliable sources, and distinguish between speculation and fact * Assist with software development, debugging, and technical problem-solving * Build scripts, automations, prototypes, and internal tools as needed * Help organize complex information and knowledge systems, including work within Obsidian * Translate ideas and concepts into actionable plans, technical documentation, and working solutions * Collaborate on a wide range of technical, operational, and strategic projects Qualifications * Strong software development experience * Proficiency with modern programming languages such as Python, JavaScript/TypeScript, or similar * Extensive experience using AI tools, including Claude, ChatGPT, Cursor, and related technologies * Ability to critically evaluate information and conduct high-quality research * Strong understanding of AI concepts, terminology, and emerging technologies * Excellent written and verbal communication skills * Comfortable working independently and navigating ambiguity
- Hourly: $30.00 - $40.00
- Entry Level
- Est. time: 1 to 3 months, Less than 30 hrs/week
I'm currently using Claude, Google Workspace, App Script and Lambda on AWS to pull data out of an operation software called Fullbay to automate a bunch of different aspects of our business. I'm a former software engineer, but now own a medium sized business in Denver and I want someone to help me continue these efforts. For the most part, these efforts consist of many, but small projects that pull data out of the ops software, push it into a Sql server db, and then compare data across google chat, google email, workspace calendar, hubspot, and fullbay to find specific issues with our staff and workflows and notify and track and report. A lot of cool, quick projects that I need help with. I would strongly prefer someone that lives near commerce city colorado so that they can get to know the business.
- Hourly
- Expert
- Est. time: 3 to 6 months, 30+ hrs/week
I am working through a design agency on an application for their end client. I think the agency will need you to contract with them directly, but I will manage the project for them. I have scoped out the project already, and our plan is to internally perform a design phase with the client to produce a prototype with Lovable. There may be minor changes to scope after that design phase. The purpose of the app is to create bespoke wedding gown concept images for potential customers of an online wedding dress store. I have provided the details below and attached as a PDF 1. Customer opens an AI dress/gown design experience from a link in their separate e-commerce site. - This can be presented in its own page, we don't want a chat window to be present on any other page - This will be a chat-based interface built into the content area of the page, instead of a popup - The design must be elegant, and match the theme of the e-commerce site - The top navbar and footer don't need to be exactly recreated in this subdomain site, but should look similar enough to create a seamless experience - There will be no integration with the e-commerce site, we need to keep these web apps completely separate 2. The customer must sign up for an account and purchase one credit to begin the AI session - We will need to set up the subdomain site with its own payment processing system and login system - The payment integrations are Stripe to facilitate credit card and Apple pay, and a basic Paypal integration 3. The customers should be able to use a magic link to sign into their accounts, instead of having to remember a password - The account should automatically remember the browser to reduce friction for future access to the app 4. When an AI session begins, we will ask the customer a series of questions programmatically to prime the AI agent so that it can deliver better results - The questions will need to use conditional logic, such that the first question which determines one of 3 main conditional tracks: What type of gown are you looking for? Wedding Gown, Evening Gown, Cocktail Dress - If Wedding Gown is selected, the AI should suggest for the customer to take go to a bridal store and pictures of themselves in different dresses they like and upload the pictures, and describe what they do and don’t like about each dress. It can ask this in the freeform chat, since it may make the most sense to let them fill out the entire questionnaire to stay engaged, and we should reduce the costs of development for the questionnaire by omitting any unnecessary UI that the freeform chat can provide. - It may be best to always just prompt for them to upload the inspirational image at the beginning of the freeform chat so we can omit unnecessary programmatic UI, but in the case of the Wedding Gown it will specifically ask the customer to peform the above task. - We may have other specific questions to add to the questionnaire depending on what conditional track the customer chooses, though only the 3 main branches of conditional logic based on dress type will be required. - Examples of general questions it will need to ask are as follows: -- silhouette -- neckline -- sleeves -- fabric -- embellishments -- color -- train -- length -- closure -- lining -- structure -- inspiration -- event type -- I didn’t get the exact list of questions yet from my client that we should ask in the initial questionnaire. Let me know if you will need this information to accurately provide a price for the development of this application 5. We should not display a concept image after the programmatic questionnaire, the customer will be taken directly into the freeform chat from the questionnaire. - The AI agent may start with an overview of the selected choices from the questionnaire, then can generate concept images at its discretion. 6. The AI should guide the customer through a freeform conversation - The conversation should begin with the AI asking the customer to subjectively describe their dream dress 7. The AI should also make a suggestion near the beginning of the conversation for the customer to upload at least one inspirational photo, but photo upload is optional - If the customer uploads an initial inspiration image, the AI agent should not attempt to figure out body type, measurements, or any other information that we can gather programmatically. - It should treat the inspirational image the same way it would treat any image the customer uploads during the freeform chat, to reduce the cost of development as much as possible. 8. Customer can proceed with a freeform conversation description - The customer should have the option to type in a chat and to upload images - The purpose of the conversation is for the customer to describe the desired dress or gown in an open-ended way 9. AI generates one or more concept images based on the conversation, as soon as it can once it has enough information - The AI model we select should be very good at generating these types of images, this is probably the most important quality the AI model needs to have - The concept images should have the same quality as the final image 10. It is acceptable to generate the gown on a mannequin or a real human model, however the dress must be photorealistic, not a sketch or cartoonish rendering. 11. The concept images that the AI generates and the final image should portray the body type and skin color which the customer specifies - It is very important for us to render the image of the garment on the correct body type - ex. Hourglass, pear-shaped, thin, plus sized, etc. -- Specific body measurements do not need to be factored into the rendering of the body type, it just generally needs to be able to render the garment on different body types. - It is also very important for us to render the garment on a human model or mannequin which has the same or similar skin color as the customer inquiring -- This is important for the customer to judge the garment color and fabric type that will look best on them -- This is also important to make the app inclusive for people of all racial backgrounds who might use the app -- It may be best not to display the face, or if human models are used, to use pictures of models with different racial backgrounds, to avoid bizarre mismatches between facial characteristics and skin tone - The AI agent should ideally prioritize pictures of garments from our client’s website to use as inspiration when it generates renderings in the freeform conversation, along with the customer’s description of what they want. However this is not a hard requirement, so it could be eliminated from the requirements if it greatly increases devlopment effort. - The requirement for the quality of the images that are generated will be somewhat subjective and so we will need to budget time for our client to request revisions to this based on their review of the system. - We need to build the image generation part upfront to ensure the quality is acceptable before we spend time on other parts of the application. 12. AI asks whether the generated concept is generally what the customer wants - Customer can revise the concept conversationally 13. AI can regenerate or refine images after customer feedback 14. The tone of the conversation the AI has with the customer is important. - We will want it to speak like a friendly expert seamstress. - This requirement will be somewhat subjective and so we will need to budget time for our client to request revisions to this tone based on their review of the system. 16. We ideally want the agent (both chat and image generation) to have deep expertise about fabrics and these types of garments in general, so it can guide the user through prompts, and render the chosen fabrics correctly - I think freeform chat will be necessary for the customer to explain which fabrics should be used where on the garment, instead of gathering this informaton in the programmatic questionnaire - The customer will likely revise the fabric selections after they see the initial renderings of the garment - We would like to avoid the costs of training an AI for this, so ideally we should use commercially available AI models which have been trained for this purpose, instead of having to train our own model. Prompting the AI with this information might be a cost-effective way to teach it this expertise 17. There will be certain restrictions on what types of colors or fabrics can be used in the dress designs - So, the agent should know these restrictions when it has the freeform conversation with the customer. - For example, the store owner will not be able to produce dresses with neon colors, tie dye colors, etc. - Our client will articulate a list of restrictions for us before we begin the project. 18. AI should never display links to other websites, or suggest for the customer to navigate to other websites 19. This AI might not need to be trained specifically for this industry, but we should at least use prompting to direct it to gather this kind of information, and to give it some background about what each of these things mean, so it can describe them to the customer. We basically need to make it as knowledgable as possble while keeping costs low. 20. The AI system the system should remember their active conversation - Since the customer will be required to have an account to use the AI system we can use that to automatically save the AI conversation - The saved conversation should preserve all the information that the customer input since the beginning of the AI session - A customer can only have one active AI session at a time - The customer cannot resume an AI session that has been completed - We don't need to provide a way for the customer to see the details of completed AI sessions 21. AI should have a fallback/human-help option if the customer gets stuck or the AI fails. - The fallback should collect enough information for an admin to follow up manually, so it should present a form in order to ensure that all the necessary information gets collected - A message should be displayed above the form, or somewhere on the page, to inform the customer that the entire conversation will be sent along with the form submission, so they know that they do not have to type all the details of the AI conversation - The app must present a button outside of the chat prompts after 3 - 5 chat messages have been sent, so the customer knows they have the option to terminate the AI conversation and manually ask for help. - That button would display the form - We don't want to display the button before any conversation has happened because we don't want customers to skip the chat altogether. -- One of the business goals of this app is to allow custom inquiries without overwhelming the support staff - Site admins must have the ability to adjust how many messages the button will display after, so they can control this threshold after they observe the results of real conversations - After the button initially displays, it should remain present in the view so the customer can easily access it at any point in the conversation 22. The freeform chat must be limited to something like 50 to 75 messages, in order to avoid excessive charges from the 3rd party AI services - This threshold should be adjustable from an admin portal - If this threshold is reached during the conversation, then we should force the customer to use the fallback form from requirement #21 to submit their inquiry 23. Customer can submit the completed design inquiry when satisfied. - During the submission process, the chat must ask for the following information, and present the following pre-written messages. This doesn't actually need to be executed by the AI model, but it can just be programmatically presented to the customer: - Ask for customer contact info, including name, email, and phone number. - Ask for requested event/date, while making clear the date is not guaranteed. - Ask for seamstress-relevant measurements, including bust, waist, hips, hollow-to-hem, shoulder width, bust point, underbust, waist-to-floor, arm length, bicep, wrist, back width, torso length, height, shoe height, and preferred fit. -- I still have to refine this list with the client, I am not sure if it needs to ask for all these things, or if there are some different things that I haven't listed here which it needs to ask for -- When it asks for this information it should display links under each measurement type to articles which describe how to produce each of the measurements. We can hardcode these links or allow the admin to specify each, they don't need to be generated by AI. - Prewritten disclaimer text should display. 24. The final submission should notify a list of email addresses set by a site admin. 25. The final submission will completely consume the credit used to purchase this AI session - The AI conversation cannot be resumed after the final submission - Another credit must be purchased to start a new AI conversation - New AI conversations will not have any memory of the previous conversations, any new AI conversations will start from a clean slate 26. Admins must have the ability to manually reset a credit, or assign a credit for free and cancel a current session, so the customer can start a new AI conversation. - This doesn't need to be very user friendly for the admin. If a session is reset this way, no knowledge of the previous conversation needs to be preserved. 27. Admins should be able to review partial, or completed conversations within a list in the admin portal - Each line item should display a status indicator to show if the conversation has been submitted yet, if an admin has began the review process, or if the item has been handled: Ex. In Progress, Submitted, In Review, Awaiting Payment, Handling, Ready To Ship, Closed - Admin should be able to see the answers to the programmatic questionnaire - Admin should be able to review the full conversation history - Admin should be able to review all uploaded photos/files - Admin should be able to review all AI-generated images, and the final one should be clear to them - Admin should be able to see the collected technical design details and measurements 28. Pricing of the garment remains manual and is handled by after review, the AI should not give any quote or present any pricing even if asked by the customer. 29. If the customer asks for pricing, the AI should display a prewritten script like this: "Pricing will be determined by the store owner after this conversation has been reviewed." 30. Invoices and payment will be handled manually through native WooCommerce custom order/invoice functionality which is already present in the e-commerce site, the AI system doesn't need to handle this at all. I mentioned this above on the requirements, but I want to reiterate since it is important and a hard requirement for how the development milestones must be structured: - The requirement for the quality of the images that are generated will be somewhat subjective and so we will need to budget time for our client to request revisions to this based on their review of the system. - We need to do the image generation part upfront to ensure the quality is acceptable before we spend time on other parts of the application As an optional add-on to the scope of this project, can you give a separate estimate to enhance the AI such that it understands which kinds of modifications will increase or decrease the cost of producing the gown, so it can guide the customer in case they are asking for very expensive things. - It shouldn’t give any specific price numbers, but should give the customer guidance if additions or alterations will significantly increase or decrease the cost of production. - This will be to prevent the customer from being surprised when the store owner manually follows up with them with the price of the garment they designed. This client did agree to adhere to a strict schedule to provide feedback after each round of development, given that we complete each round of development on the schedule we agreed to. - However, this client has deviated from agreed schedules multiple times in the past on other projects I did with them, so you should factor that into your timeline and cost estimations - We cannot increase the development cost mid-way through the project, however we can adjust the development timeline if the client deviates from the schedule In your proposal, please also include a quote or estimate for the cost of hosting and ongoing maintenance after the app has launched - Our client can pay for the hosting directly - We will need at least ongoing updates to patch security vulnerabilities and ensure uptime of the app and all its features which will be defined by the scope of this project - We don't need a 100% 24/7 uptime SLA, but basically just keeping everything up to date so it stays stable, and we'd need someone to respond to outages within 24 hours - Outage response can consist of simple rollbacks, if necessary, as long as all the chat session info is at least provided to the client as a CSV or similar, along with all graphic assets from any conversations, so they don't lose any data from an outage - I would set the expectation with my client that we would treat any future support or enhancement requests to be additionally charged for on an as-needed basis
- Hourly: $75.00 - $125.00
- Expert
- Est. time: 3 to 6 months, Not sure
Project Capital Advisors (PCA) is seeking an experienced AI Solutions Architect to support a government modernization consulting engagement. The initial project involves helping a county government modernize its citizen telephone operations using Voice AI, workflow automation, and enterprise system integrations. The selected consultant will work directly with executive leadership and public sector stakeholders to assess existing operations, develop technical recommendations, and help define an implementation roadmap. Responsibilities include: * Leading technical discovery sessions with client stakeholders * Evaluating existing phone systems and call workflows * Designing Voice AI and Contact Center AI solution architectures * Recommending enterprise platforms and integration strategies * Creating technical documentation and architecture diagrams * Supporting project scoping, budgeting, and executive presentations Preferred experience: * Enterprise Voice AI or Contact Center AI * Twilio, Amazon Connect, Genesys Cloud, Five9, Retell AI, ElevenLabs, Azure AI, or OpenAI APIs * API integrations and workflow automation * Experience with government or other regulated industries is preferred Engagement Details: * Contract/Fractional * Approximately 10–20 hours per week initially * Remote with occasional travel * Opportunity for additional engagements as PCA expands its Government AI consulting practice Please review the attached position description for complete responsibilities, qualifications, and application requirements.