- Hourly
- Expert
- Est. time: Less than 1 month, Less than 30 hrs/week
Klaviyo Expert Needed: Deliverability Audit, Shopify Flows, Segmentation & WhatsApp Setup We are looking for an experienced Klaviyo specialist to audit and improve our email marketing setup across multiple Shopify sites and marketing blasts. Our recent campaign performance shows strong engagement and no spam complaints, but we have elevated bounce rates with certain inbox providers and need help tightening list hygiene, segmentation, flows, consent capture, and reporting. Scope of work: * Audit Klaviyo account health, deliverability, sender setup, and DNS/authentication status * Review recent campaign performance and identify causes of elevated bounce rates * Clean and organize lists/segments, including inactive recipients, engaged audiences, language preferences, and WhatsApp/SMS consent * Recommend and help implement an opt-in or re-permission campaign if appropriate * Review website, signup forms, and Shopify checkout consent language; flag gaps and implement approved privacy/marketing language where needed * Build or improve core flows, including welcome/new subscriber logic and abandoned cart emails across multiple Shopify sites * Confirm Shopify event tracking is working properly: Viewed Product, Added to Cart, Started Checkout, Placed Order, etc. * Assess and implement Klaviyo WhatsApp features where technically and legally appropriate * Set up simple reporting so we can track list health, deliverability, flow performance, revenue, and proof of improvement over time Ideal candidate: * Strong Klaviyo experience, especially with Shopify * Comfortable with deliverability, list hygiene, segmentation, and lifecycle flows * Experience with bilingual or multi-market audiences is a plus * Experience with Klaviyo SMS / WhatsApp is a plus * Able to explain decisions clearly and train our team on maintaining the setup Please include examples of similar Klaviyo audits or flow builds you have completed, especially where you improved sender health, reduced bounce rates, or organized messy lists/segments.
- Hourly: $60.00 - $80.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Freelancers only (no agencies please) Based in the US and Fluent in English We are looking for an experienced ShipStation and Shopify shipping expert to help us build, optimize, and manage complex shipping rate logic as we transition from primarily FedEx to include UPS while also continuing to support multiple shipping carriers, including FedEx and UPS. Our business ships highly time-sensitive perishable products overnight, so accuracy, reliability, carrier logic, and customer-facing shipping rates are critical. We need someone who understands how to structure shipping rules across Shopify, ShipStation, and carrier integrations so that rates display correctly, fulfillment workflows run smoothly, and customers are charged appropriately based on order details, delivery date, location, package type, and carrier requirements. Responsibilities include: - Set up and optimize shipping logic in Shopify and ShipStation - Support our transition from FedEx to UPS - Build rules for using multiple carriers, including FedEx and UPS - Configure complex rate logic based on order weight, destination, delivery date, shipping method, and product/order type - Help determine when UPS vs. FedEx should be used - Review and troubleshoot live shipping rates displayed at checkout - Implement rates that support overnight shipping, Saturday delivery (incremental fees) , and carrier-specific surcharges Help prevent customer undercharging or overcharging Ensure fulfillment rules are scalable as order volume grows Provide clear documentation and recommendations for ongoing management Required in your application: Please include specific examples of your experience implementing ShipStation and Shopify shipping logic, especially where you have worked with: Multiple carriers, including UPS and FedEx Carrier-calculated rates Complex rate rules Overnight or time-sensitive shipping Shopify checkout shipping configuration ShipStation automation rules and service mapping Please also describe any similar projects you have completed and how you approached the setup, testing, and troubleshooting process. We are looking for someone who can quickly understand our current shipping setup, recommend the best structure, and help us implement a reliable system for Shopify, ShipStation, UPS, and FedEx.
- Fixed price
- Intermediate
- Est. budget: $400.00
We are seeking a responsive independent freelance web developer to take over and complete a clean website build using Squarespace Fluid Engine and Squarespace Scheduling (Acuity). CRITICAL NOTE ON NICHE: This website is for a metaphysical brand. Please ONLY apply if you are enthusiastic about and comfortable working within the spiritual/esoteric space. CURRENT STATUS: The previous developer established the global style palette and built the complete homepage draft directly inside our Squarespace account before departing due to niche restrictions. The overall visual direction is approved. You will be responsible for fixing layout/grammar issues on the current homepage, and then replicating this established style across the remaining pages using our provided Master Blueprint. PROJECT SCOPE AND REQUIREMENTS 1. Core Build Completion: Finalize the remaining pages of the 4-page website using the existing style guidelines. Fix current homepage section layout discrepancies and ensure the entire site is fully optimized for flawless mobile operation. 2. Advanced Acuity Setup: Configure booking slots, automated time zones, 15-minute buffers, custom intake forms with 500-character caps, and unique sliding scale logic using baseline configurations and specific checkout drop-down variants. 3. Automated Flows: Native integration with Google Meet for automated video links, Squarespace Campaigns native newsletter widget, and native Square payment gateways for mobile tracking. 4. Promotional Architecture: Configure precise automated checkout confirmation templates and exact baseline coupon rules. 5. Legal and Compliance: Set up standard site-wide footer legal disclaimers, a blank privacy policy landing page placeholder, and activate the Squarespace cookie acceptance banner. 6. On-going Communication: Maintain clear, consistent communication with the site owner as required throughout the development process. 7. Project Scope Elasticity: Allow for minor aesthetic tweaks, grammar/punctuation corrections, and layout adjustments as requested during development to ensure the final site matches the business vision perfectly. MILESTONES AND REVISIONS * Initial Delivery: Review the existing draft, fix the current layout/copy issues on the homepage, and present a fully functional mockup of the completed site architecture, scheduling flows, and backend systems. * Two Iterations: The flat budget includes up to two complete strategic rounds of modification and review based on client feedback before final launch authorization. * Handoff Requirement: Final payment release is strictly contingent upon providing a recording of a clear 15-minute offboarding video tutorial demonstrating administrative capabilities including coupon generation, schedule blocking, buffer tuning, and structural page adjustments. TO APPLY Please include the word SHADOW at the top of your cover letter to confirm you read the full brief, are fully comfortable with the spiritual niche, and can meet the August 1st deadline. In your cover letter, please include: 1. Milestone Proposal: Briefly outline how you would break this $400 fixed-price project down into 4 logical escrow milestones based on our project scope. 2. Examples: Please attach examples of dark-themed or highly clean Squarespace booking websites you have previously designed or completed.
- Fixed price
- Expert
- Est. budget: $200.00
We are looking for an experienced TikTok Shop Specialist to lead the end-to-end setup and optimization of our TikTok Shop for Amor Cura. As a growing energy drink brand, we are looking to expand our social commerce footprint and seamlessly connect our existing Shopify store to the TikTok platform. We need someone who knows the platform inside and out to get us running smoothly and compliantly. Key Responsibilities: Account Configuration: Fully set up our TikTok Shop Seller Center profile, ensuring all business, financial, and tax information is accurately submitted and verified. Shopify Integration: Connect and synchronize our Shopify catalog with TikTok Shop to ensure seamless inventory, order management, and pricing updates. Product Listing & Optimization: Upload our energy drink products, crafting SEO-friendly titles and descriptions, and organizing high-quality visual assets to drive conversions. Fulfillment Setup: Configure precise shipping templates, weight-based rules, and return policies. Policy Compliance: Ensure the shop structure and all individual product listings comply strictly with TikTok’s commerce guidelines to prevent any account restrictions. Required Skills & Experience: Proven, hands-on track record of successfully setting up and launching TikTok Shops for US-based brands. Deep expertise in navigating the TikTok Seller Center and integrating it directly with Shopify. Strong understanding of social commerce trends and mobile-first product presentation. High attention to detail, specifically regarding inventory mapping and platform compliance. Bonus Points (Optional but preferred): Experience configuring the TikTok Shop Affiliate Program to help us onboard creators and brand ambassadors in the future. Previous experience working with CPG, beverage, or food brands. To Apply, Please Provide: Links or case studies of previous TikTok Shops you have successfully set up (especially those utilizing Shopify). A brief overview of your onboarding process and your estimated timeline from day one to a fully live shop. Any specific experience you have navigating TikTok's policies for food and beverage products.
- Hourly: $20.00 - $40.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
We are seeking a skilled Klaviyo and Shopify Tech Specialist to join our Email/SMS marketing agency as a contractor. You will be working on our behalf for our existing clients to perform the backend work (setup, testing, monitoring, and optimization) within Klaviyo & Shopify. Must have the Klaviyo Practitioner Certificate in order to be considered for this position AND must have a moderate understand of how to use Shopify. See below: The duties that will typically be performed are: *Coupon creation in Shopify & Klaviyo *Campaign creation in Klaviyo *Segment/List creation in Klaviyo *Running reports in Klaviyo & Shopify (needs to have a solid understanding of reporting on these platforms) *Flow creation in Klaviyo (needs to be able to troubleshoot and reach out to support if needed) *Setting up A/B tests in Klaviyo *Creating opt-in forms in Klaviyo *Adding snippets of code to Shopify pages *Creating additional pages in Shopify *Working within Shopify apps You will typically work 5-10 hours per week to start. As we retain more clients, there will be opportunities for more work. This is an ongoing position. Must be living in the US. We want an individual, not an agency.
- Hourly: $50.00 - $80.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
I’m looking an expert to come in and optimize my Google Merchant Center feed for better organic visibility as well as fix several things inside the account. You need to know MC and Shopify inside and out and have lots of experience with both. I need someone that can do an audit and tell me what needs to be done, then execute all the changes needed. Here is what we need fixed: 1. (and most critical) Need our Reviews.IO reviews to be imported. We just setup this new reviews platform in Shopify and need it to pass product and store reviews through to merchant center. There could be updates needed to product mpn's for it to work properly. There have been many manual updates made in MC so our Google/youtube Shopify app now shows something completely for over half the fields, including images that don't update when we add new ones to Shopify. Is it best to have all of our changes (including these) to be updated in the Shopify Google/Youtube app? Need you to execute if so. I feel like our product category might not be correct on some of our products. There isn’t a direct clear cut category, but want whatever our competitors are using that are showing up better. Thinking this might help our ranking. Want our listings completely optimized to show up better organically. The goal is to sell more products by getting better organic exposure. We also run shopping ads. We need more robust descriptions, other fields that should be filled out that aren’t, etc. I want you to do an audit and tell me everything that needs to be done, then most likely want you to execute the changes. I can provide product overview, competitive advantage, details, etc, and if you want to use AI to write, that would be OK. We have just started a robust supplemental feed with product highlights, descriptions, etc, but would like you input if we are on the right track. Bonus but not necessary for this project. We would like to test out adding AI images of our products. This will most likely have to be AI mixed with an artist rendering to get the structure close enough. Will also want Microsoft Shopping to reflect changes/optimizations. I believe there’s around 70 products with 5-6 variants each. Please include examples of other successes you have had in optimizing other MC feeds. I would like you to keep a spreadsheet log of hours worked on the project if Upwork doesn’t already do that. I will setup a gmail account for you to log into accounts. This will be a white label setup.
- Fixed price
- Intermediate
- Est. budget: $400.00
I’m looking for an experienced Shopify + Klaviyo specialist to implement a polished customer communication experience for my premium skincare brand. The brand strategy, email copy, and customer journey have already been created. I am looking for someone to professionally implement the technical foundation, including Shopify customer notifications, Klaviyo email flows, domain authentication, tracking, testing, and integration with Shopify. The ideal candidate has extensive experience with Shopify, Klaviyo, Shopify Liquid, and email deliverability, and understands how to create a seamless, refined customer experience. Strong attention to detail, clear communication, and the ability to thoroughly test and document the setup are essential. Project scope includes: Shopify customer notification customization (Liquid) Klaviyo flow implementation Shopify/Klaviyo integration Email authentication (SPF, DKIM, DMARC) Tracking and analytics configuration End-to-end testing A short walkthrough so I can confidently maintain the system myself Timeline: Ideally completed before July 16, 2026. If you've worked with premium consumer brands and enjoy creating elegant, well-organized systems, I'd love to hear from you. Additionally - I'm looking to build a long-term relationship with the right person. While this is a fixed project, there will likely be ongoing Shopify, Klaviyo, and website work as the business grows.
- Hourly: $10.00 - $15.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
I am looking for an organized, dependable, and proactive person to become my right-hand assistant as I grow my skincare clinic, botanical skincare brand, educational programs, and community outreach efforts. This is a fun and meaningful role for someone who enjoys helping a creative entrepreneur turn ideas into action. I am a speaker, educator, skincare professional, and founder with lots of projects and ideas in motion. I don't need someone to create the vision—I need someone who enjoys organizing it, managing details, coordinating communication, and helping keep projects moving forward. The ideal person loves organization, enjoys checking things off a list, follows through on commitments, and takes pride in helping others succeed. You should be comfortable working independently, managing multiple projects, communicating professionally, and keeping information organized in Dropbox, spreadsheets, and project tracking systems. Projects may include coordinating speaking engagements, researching organizations and events, managing outreach efforts, organizing marketing materials, tracking follow-up activities, helping with newsletters and social media scheduling, and generally providing administrative support that allows me to focus on serving clients and growing the business. This is not a high-pressure corporate environment. I'm looking for someone positive, resourceful, detail-oriented, and dependable who enjoys being part of a mission-driven business focused on helping people look and feel their best. If you enjoy creating order from complexity and helping meaningful projects move from idea to implementation, I would love to hear from you.
- Hourly: $20.00 - $65.00
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
I’m the founder of MÃa, a fiber-first gut health chocolate protein shake sold on Shopify and TikTok Shop. I need an experienced TikTok Shop specialist to manage and optimize our TikTok Shop, focusing on increasing sales and brand awareness. Responsibilities include creating engaging content, analyzing performance, and implementing strategies to enhance our presence on the platform.
- Hourly: $55.00 - $95.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Background: I am a business owner looking to launch and scale a TikTok Shop from scratch. I have zero prior experience with TikTok Shop operations or TikTok Live streaming, so I am looking for a top-tier, end-to-end expert who can take full ownership of the setup, daily management, and sales growth. Our business sells perfumes, cosmetics and clothing Key Responsibilities: Full Shop Setup & Compliance: Set up the TikTok Seller Center from scratch, list products with optimized titles/descriptions, ensure seamless inventory syncing, and maintain 100% account health and compliance with TikTok's strict policies. TikTok Affiliate Management: Actively scout, outreach, and onboard TikTok creators and affiliates to promote our products. Manage sample distributions and negotiate commission rates. TikTok Live Production & Strategy: Help plan, set up, and technically manage our TikTok Live streams. This includes setting up Live Studio/OBS, pinning products during live sessions, managing chat moderators, and optimizing live conversions. Ad Management & Growth: Manage TikTok Shop ads (if needed) and analyze performance data weekly to scale revenue. Requirements: Proven track record as a TikTok Shop Specialist / Certified Partner (TSP). Case studies showing successful shop launches and affiliate network building preferably in the Beauty / Apparel niche. Deep understanding of TikTok Shop US compliance and violation mitigation. Excellent communication skills and a proactive, self-driven attitude. How to Apply: Please reply with: 1. A brief summary of a TikTok Shop you built or scaled from scratch. 2. Your experience in managing TikTok Lives (technical and strategic). 3. Do you work independently, or do you run an agency?