- Hourly
- Expert
- Est. time: More than 6 months, Hours to be determined
Contract SEO/GEO Specialist Home Care SEO, Local Search, and AI Search Visibility * 5+ years of SEO experience, ideally with local or multi-location businesses * Strong expertise in organic SEO, local SEO, Google Business Profiles, and structured data * Hands-on experience with tools like Google Search Console, Ahrefs/SEMrush, BrightLocal, and WordPress * Familiarity with AI tools (ChatGPT, Claude, etc.) for content, workflows, and analysis * Proven ability to build SOPs, scalable workflows, and manage execution across teams or VAs * Strong communication skills and ability to translate complex SEO concepts into clear guidance * Experience in healthcare, home care, or other regulated industries is a plus We are looking for a contract SEO/GEO Specialist to help us build, improve, and manage our next-generation search program for more than 100 home care agency clients across the United States. This is not a traditional SEO role where someone simply reviews keywords, writes recommendations, and waits for someone else to execute. This is a hands-on builder role for someone who understands organic SEO, local SEO, Google Business Profiles, structured content, AI search visibility, and scalable workflows—and who is willing to actively do the work, test ideas, implement changes, and refine systems in real time. The right person will help us develop the systems, tools, prompts, SOPs, dashboards, and quality-control process that allow our team and virtual assistants to execute SEO/GEO work consistently across a large client base. You will not just design these systems—you will actively build, test, and improve them alongside the team. Our focus is home care marketing. That means our clients operate in a sensitive, trust-based, healthcare-adjacent industry where accuracy, local relevance, credibility, and compliance matter. We need someone who can help us improve visibility in Google, Google Maps, AI Overviews, ChatGPT, Perplexity, Claude, and other AI-answer environments while keeping the content useful, local, accurate, and brand appropriate. About the Role The SEO/GEO Specialist will own the development and ongoing improvement of our SEO and GEO program. This role begins as a contract position. The initial priority is to help us build a repeatable operating system for SEO/GEO work across home care agency clients. Over time, this may grow into a larger leadership role for the right person. You will work closely with our internal team, content team, website team, account managers, and virtual assistants. While you will guide strategy and build workflows, you are also expected to actively execute key parts of the work yourself—especially in the early stages—to ensure quality, validate processes, and set the standard for how work should be done. What You Will Own You will help us build and manage search performance across three key tracks: 1. Organic SEO This includes traditional search visibility for service pages, location pages, blog posts, guides, FAQs, and website content. You will help identify what each client needs to improve rankings, visibility, traffic quality, and lead generation. This may include technical SEO audits, content gaps, internal linking, page structure, metadata, schema, Search Console analysis, competitor research, and on-page improvements—and you will be expected to directly implement or test many of these improvements, not just recommend them. ### 2. Local SEO and Google Business Profile Visibility This includes Google Business Profile optimization, local rankings, citations, NAP consistency, review strategy, location page quality, local service-area content, and map visibility. You will help us improve how home care agencies appear in their local markets, especially for important searches like “home care near me,” “senior care,” “dementia care,” “24-hour home care,” “personal care,” “respite care,” and related service/location searches. This includes actively optimizing listings, testing changes, and refining approaches based on results. ### 3. GEO / AI Search Visibility This includes Generative Engine Optimization, Answer Engine Optimization, and AI-search readiness. You will help us improve whether our clients are visible, cited, summarized, or recommended in AI-powered search experiences. This includes improving content structure, topical authority, service clarity, local trust signals, schema, FAQs, author credibility, location relevance, and the way content answers real consumer and referral-partner questions. The goal is to help our clients become clearer, more credible, and more useful to both human visitors and AI-powered search systems—and to actively test and refine what works in these emerging environments. ## Primary Responsibilities Build and improve our SEO/GEO program for home care agency clients. Create a repeatable SEO/GEO workflow that can be executed across more than 100 clients. Develop SOPs, checklists, templates, prompts, and quality-control steps for the team and VAs. Identify the right AI content and SEO workflow stack for our company. Help build an AI-assisted content development process that improves quality, accuracy, local relevance, and search visibility without creating generic AI content. Create workflows for keyword research, competitor research, content gap analysis, service-page optimization, location-page optimization, FAQ development, schema recommendations, blog strategy, and AI-search readiness. Actively execute and test SEO/GEO tasks to validate workflows before scaling them to the team. Use tools such as Google Search Console, Google Business Profile, BrightLocal or similar local SEO tools, Ahrefs or similar SEO platforms, WordPress, Yoast, Google Analytics, and reporting dashboards. Audit client websites for SEO, local SEO, GEO, structured data, internal linking, content quality, and conversion opportunities. Help define what should be measured for traditional SEO, local SEO, and AI search visibility. Recommend practical reporting that is easy for clients and account managers to understand. Train and direct virtual assistants so they can complete repeatable SEO/GEO tasks accurately. Review and approve work before it is published or delivered. Collaborate with writers, designers, developers, account managers, and leadership. Stay current as Google, AI Overviews, ChatGPT, Claude, Perplexity, and other AI-search platforms evolve. Help ASN develop a stronger point of view on what actually matters in GEO for home care agencies. ## What We Need You to Build First Because this is a new role, the first phase of the contract will focus on building the foundation. Initial priorities may include: A complete SEO/GEO audit process for home care agency clients. A repeatable monthly SEO/GEO task list. A VA execution system with clear instructions, examples, and QA checkpoints. A recommended AI content development workflow. Prompt templates and review standards for AI-assisted content. A process for optimizing existing service pages, location pages, blog posts, and FAQs. A process for Google Business Profile and local visibility improvements. A structured data/schema recommendation process. A competitor research and content gap process. A basic AI search visibility measurement approach. A client reporting framework that connects rankings, visibility, traffic, calls, forms, and inquiries. ## What We Are Looking For We are looking for someone with strong modern SEO experience and a builder’s mindset. The right person understands that SEO is changing, but also understands that fundamentals still matter. You should be comfortable with traditional SEO, local SEO, Google Business Profiles, content strategy, structured data, and emerging GEO/AEO strategies. You do not need to be a software engineer. However, you should be comfortable using AI tools, building repeatable workflows, reading documentation, testing tools, improving prompts, and figuring out how to turn messy work into a clean process. Most importantly, you must be someone who takes ownership of execution—not just strategy. You should be comfortable rolling up your sleeves, doing the work, testing ideas, and refining systems based on real results. ## Ideal Experience 5+ years of SEO experience, preferably with local businesses, healthcare, home care, senior care, legal, franchise, multi-location, or service-based companies. Strong understanding of organic SEO, local SEO, Google Business Profile optimization, citations, reviews, and location-based search. Experience with Google Search Console, Google Analytics, Google Business Profile, WordPress, Yoast, BrightLocal or similar tools, and Ahrefs, SEMrush, or similar SEO platforms. Understanding of structured data, Schema.org, JSON-LD, FAQ schema, LocalBusiness schema, Service schema, and content structure. Experience using AI tools such as ChatGPT, Claude, Perplexity, Gemini, or other AI platforms for research, workflow development, content support, analysis, or automation. Ability to build SOPs, checklists, templates, prompts, and repeatable systems. Strong editorial judgment. You should know when AI-generated content is weak, generic, inaccurate, over-optimized, or not useful. Strong communication skills. You should be able to explain complex SEO and AI-search concepts in plain English. Ability to work with and direct virtual assistants. Comfort working in a fast-changing environment where the process is still being developed. ## Great to Have Experience in home care, senior care, healthcare marketing, legal marketing, franchise marketing, or another regulated/service-based industry. Experience managing SEO for many clients at once. Experience building AI-assisted content workflows. Experience with tools such as Make, Zapier, n8n, Airtable, Notion, Wrike, ClickUp, or similar workflow platforms. Basic technical comfort with APIs, spreadsheets, light scripts, or automation. Experience creating dashboards or SEO reporting systems. Experience with review management and reputation marketing. ## What Success Looks Like Success in this role means ASN has a clear, repeatable SEO/GEO system that can be used across our client base. The right person will help us move from “doing SEO tasks” to running a real SEO/GEO operating system. Success includes: Clear SEO/GEO standards for every client. Documented workflows our team and VAs can follow. Better optimization of existing website content. Improved local search and Google Business Profile execution. Stronger AI-search readiness across client websites. Better reporting for account managers and clients. A content development process that uses AI wisely without sacrificing quality. A scalable system that supports more than 100 clients without becoming chaotic. ## Contract Structure This role will begin as a contract position. We are open to structuring the engagement in one of the following ways: A monthly retainer for ongoing SEO/GEO leadership and workflow development. A project-based engagement to build the SEO/GEO operating system. A part-time fractional role with a defined weekly hour commitment. A contract-to-hire path if the relationship is a strong fit. The first phase will likely focus on assessment, workflow design, tool recommendations, SOP creation, and implementation planning. ## Why This Role Is Different This is not a maintenance SEO job. This is a chance to help build the SEO/GEO program for a national home care marketing company serving more than 100 agencies. You will help define how home care agencies should show up in Google, local search, AI Overviews, ChatGPT, Claude, Perplexity, and other AI-powered search experiences. You will also help us build the system that makes that work scalable—and you will actively participate in executing and refining that system. We are looking for someone who can think strategically, build practically, use AI intelligently, lead execution through a team, and personally contribute to the work that drives results. If you are excited by the future of search and want to build—and actively shape—the operating system for modern home care SEO/GEO, this may be a great fit.
- Hourly: $75.00 - $100.00
- Expert
- Est. time: More than 6 months, Less than 30 hrs/week
About Us Silverthread is a software analytics company that helps organizations understand software architecture, technical debt, modernization risk, and AI-generated code quality. Our customers include government agencies, defense contractors, software-intensive organizations, and commercial enterprises. We are a small but established company (14+ years) with proven technology, existing customers, and a growing set of new capabilities. We are looking for an experienced marketing leader to help us refine our go-to-market strategy and accelerate pipeline growth. What We Need We are looking for a fractional CMO or senior B2B marketing strategist who can help with both strategy and execution. We are not looking for someone who only delivers a marketing plan and walks away. We need someone who can help develop the strategy, prioritize initiatives, and work alongside our team to execute and refine programs. Our goal is not simply to increase activity or generate generic leads. We are looking for support that helps create qualified sales opportunities that move through our pipeline and ultimately contribute to increased revenue. Our current challenges include: • Clarifying and simplifying our messaging • Improving market awareness • Identifying the highest-value target segments • Increasing qualified pipeline • Balancing government and commercial opportunities • Determining which marketing channels deserve investment • Building a repeatable lead generation process Scope of Work Potential areas of responsibility include: • Reviewing our current marketing efforts and materials • Refining positioning, messaging, and value proposition • Defining and validating ideal customer profiles (ICPs) • Segmenting target audiences • Reviewing website content and conversion paths • Evaluating email campaigns and outreach programs • Advising on marketing technology and AI-enabled workflows • Recommending and helping launch marketing campaigns • Developing metrics and reporting • Providing ongoing guidance and execution support Ideal Experience We are particularly interested in candidates with experience in: • B2B software or SaaS marketing • Enterprise technology sales cycles • Technical products and complex value propositions • Fractional CMO engagements • Demand generation and pipeline development • Marketing strategy and execution • AI-enabled marketing workflows and automation Experience selling to engineering, software development, technology leadership, or enterprise IT organizations is a plus. Engagement Initially seeking a part-time/fractional engagement with potential for a longer-term relationship if there is a strong fit. Please include your resume, hourly rate, monthly retainer expectations (if applicable), and availability.
- Hourly: $10.00 - $30.00
- Intermediate
- Est. time: Less than 1 month, Less than 30 hrs/week
We are seeking a motivated and persistent Business Development / Lead Generation Specialist to help grow our pipeline within the IT, cybersecurity, and software development space. This is a part-time, flexible role with work assigned on an as-needed basis, making it ideal for a self-starter who can effectively manage their time and deliver results. Key Responsibilities Identify and research potential clients within target industries (SMBs to mid-market and enterprise) Generate qualified leads through outbound outreach (email, LinkedIn, networking, etc.) Build and maintain prospect lists and CRM records Initiate conversations with decision-makers (e.g., IT managers, CIOs, CISOs, CTOs, business owners) Set meetings or hand off qualified opportunities to the sales team Track outreach efforts and performance metrics Provide feedback on messaging, targeting, and campaign effectiveness Qualifications Prior experience in business development, lead generation, or sales prospecting Experience within IT services, managed services (MSP), cybersecurity, or software development preferred Strong understanding of common IT/cybersecurity solutions (e.g., network security, endpoint protection, compliance, cloud services) is a plus Familiarity with software development services (custom apps, SaaS, integrations, etc.) is a bonus Excellent written and verbal communication skills Highly organized with attention to detail Comfortable using tools such as LinkedIn, CRM platforms, and prospecting tools Ability to work independently and stay productive without constant supervision Ideal Candidate Traits Persistent, resilient, and results-driven mindset Strong work ethic with a proactive approach to finding opportunities Comfortable with intermittent work and varying weekly hours Curious, coachable, and open to feedback Interest in or experience with emerging technologies such as AI/automation tools (e.g., using AI for prospecting, personalization, or workflow efficiency)
- Fixed price
- Expert
- Est. budget: $200.00
YouTube Automation Specialist | Finance Documentary Channel (Paid Trial – Long-Term Opportunity) Budget Fixed Price: $250 (Paid Trial) About the Project I'm launching a faceless YouTube channel focused on finance, billionaires, Wall Street, banking crises, corporate scandals, business history, and economic events. My goal is to build a high-quality documentary-style channel that can grow into a long-term business. I'm looking for a talented creator (or small team) who can become my long-term partner. This is a paid trial project. If we're a good fit, I plan to produce videos consistently and continue working together on an ongoing basis. Trial Deliverables For the $250 trial, I'd like you to create: One documentary-style YouTube video (approximately 8–12 minutes) One engaging script based on a finance or business topic Research and fact-checking Professional AI or human voiceover Cinematic editing using licensed stock footage, graphics, animations, and subtitles Background music and sound effects One custom YouTube thumbnail SEO-optimized title and description Three YouTube Shorts created from the long-form video The final video should be polished, engaging, and ready to upload. Style I'm Looking For I'm looking for videos similar in quality, pacing, and storytelling to channels like: MagnatesMedia James Jani ColdFusion Moon Jake Tran (earlier documentary style) The goal is to hook viewers immediately, maintain strong audience retention, and tell compelling stories with cinematic editing. Skills Required Documentary storytelling YouTube scriptwriting Research and fact-checking Professional video editing Motion graphics Subtitle creation Thumbnail design YouTube SEO AI voice generation or professional voiceover Strong understanding of YouTube audience retention Please Answer These Questions Please share links to YouTube channels you've worked on. What videos have received the highest views? Do you write scripts yourself? Do you provide voiceovers? Which AI tools do you use? What editing software do you use? How long would this project take? What would your ongoing monthly pricing look like? How do you improve audience retention? Why should I choose you over other applicants? Important All work must be original. You must use properly licensed assets. You agree to transfer full commercial rights upon payment. I will own all scripts, audio, video, thumbnails, and source files created for this project. Strong communication and meeting deadlines are essential. To confirm you've read this posting, please begin your proposal with the words "Wall Street." I'm looking for someone who wants to build something long-term—not just complete a single project. If the trial is successful, I'd like to establish an ongoing partnership producing multiple videos each month.
- Hourly: $75.00 - $100.00
- Intermediate
- Est. time: More than 6 months, Not sure
WHO WE ARE AND WHAT WE’RE LOOKING FOR 6AM is redefining how communities engage, communicate, connect, and experience their cities. We’re rapidly growing our digital products and expanding our team across current and future markets. 6AM is for deadline-driven performers who thrive off an adaptable work environment and see the direct impact of their work. Join us as we build upon our growing network of cities, continuing our vision of establishing the most relevant modern local media brand. This position is a 6 month extending contract with the potential for permanent conversion. A commitment of 20-30 hours per week is required. If converted to full-time, additional benefits such as health insurance, unlimited sick and vacation time, and a WiFi stipend is included. WHAT YOU’LL BE DOING Your core responsibility as a Revenue Operations Manager will be to support the Revenue Team and Executive Leadership through scalable data management, software optimization, process efficiency, and B2B marketing support as it relates to driving increased ad sales revenue and renewal rates. The Revenue Operations Manager will report directly to the Revenue Leadership Team and will ensure that sales, client success, finance, and marketing have strong and consistent cross-department communication and coordination. - Process Improvement – Own process building and improvements in current workflows with a goal of improving efficiency and visibility. - KPI / Data management – Architect data sets based on defined KPIs and share with applicable team members on a set frequency via easily consumable insights. KPIs will include data points from revenue data, performance analytics, and goal attainment. Maintain our centralized data warehouse as the source of truth across revenue systems. - Data Infrastructure & Custom Tooling – Manage and maintain our Supabase data warehouse and its integrations across AdOrbit, HubSpot, Sailthru/Marigold, and other systems available via API. Use AI-assisted development practices to build, troubleshoot, and extend custom reporting, automation, and data pipeline tooling. Complex technical escalations are supported by our VP of Engineering. - Tech stack management – Lead any change in the tech stack for the Revenue Team and represent the Revenue Team for any company-wide tech stack change. Stay current on features and updates across our revenue tech stack — including HubSpot, AdOrbit, ZoomInfo, Sailthru/Marigold, PandaDoc, Vercel, and Supabase — and manage software and integrations as needed. - Cross-Functional Coordination – Partner with the Product Operations Manager, Editorial Operations Manager, and other team leads to maintain shared data infrastructure standards, coordinate on Supabase data architecture, and ensure consistent reporting frameworks across revenue and product functions. - Revenue forecasting – Manage revenue forecast to ensure predictable growth and attainable revenue targets. - Visualization Dashboards – Create and manage individual and team dashboards for Revenue Team Directors and Executive Leadership, leveraging both software tools and custom-built reporting based on defined KPIs. - Commissions/Quotas – Assist with monthly commissions calculations and annual quota setting process. - Enablement – Help with the onboarding of new revenue team members, including leading the creation of training materials to ensure successful adoption of any new software, data analysis or program initiatives. Facilitate onboarding regarding processes and data analysis. - Prospecting Materials – Support the organization of templates, branded content examples, and display examples for easy access by team members. - Sales and Fulfillment Materials – Own the creation of standardized proposal templates, advertising agreements, and materials needed to facilitate fulfillment. - Sales Marketing – Support the Growth Team with sales marketing emails, list building, and revenue tracking. WE’D BE FIRED UP IF YOU HAVE SOME OF THESE TRAITS - We are looking for team members with a strong and diverse knowledge of software implementation, integrations, and data management, and a track record of success in digital media. - Experience: 4+ years in project management, operations, data management, or similar role; experience in digital media preferred. - Data-driven: Robust analytical skills, both quantitative and qualitative, with the ability to interpret and synthesize financial data and present in an accurate, concise, digestible, and actionable manner. - Software knowledge: High level of proficiency with HubSpot, PandaDoc, ZoomInfo, Sailthru/Marigold, AdOrbit, Google Workspace, and Zapier. Familiarity with data visualization tools and ad inventory management workflows. - Technical Fluency: Comfortable working within existing codebases and extending custom tooling using AI-assisted development practices. Working knowledge of Git for version control, Vercel for deployments, Supabase (PostgreSQL) for data management, and API-based integrations. No formal development background required — but curiosity, resourcefulness, and a "build it if it doesn't exist" mindset are a must. - Communication Expert: Know how to support various personalities across several job functions and divisions of the company. - Personal Drive: Driven, confident, adaptable, passionate, and spirited. - Contributor: Make and justify recommendations, and share ideas to support business goals. - Adaptable: Willing to learn, handle criticism, market feedback, and differing opinions in startup culture. - Team Player: Outgoing individual who portrays enthusiasm while learning and working with others. WE’RE PUTTING OURSELVES ON THE LINE - Competitive salary - Premium health insurance - 100% remote work - 401k, complemented by a 4% company match - Phone stipend - WiFi stipend - Unlimited sick and vacation time - Two additional weeks of paid time off post maternity leave - New Parent Wellness Stipend - Mental Health Benefits - Virtual company-sponsored social events - Paid time off to volunteer in our communities - A commitment to an open, inclusive, and diverse work culture -Access to cutting-edge tools and technology as we lead the future of local media -Career development support, including reimbursement for learning and growth opportunities EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. We promote diversity of thought, culture, and background, which connects the entire 6AM family. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative. 6AM City is proud to be an Equal Opportunity Employer.
- Hourly
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
We are seeking a sharp, highly autonomous freelance music marketer/publicist to spearhead the release campaign for “Mary & Joseph,” an ambitious, original rock opera concept album. Tracking wraps up over the next two months, aiming for a mid-November release to leverage a loose holiday tie-in. Musically and structurally, the project is heavily inspired by Jesus Christ Superstar, The Who’s Tommy, and the Trans-Siberian Orchestra. It explores the dynamic, untold love story behind this iconic biblical couple. We already have cover art and character illustrations completed. The Dual Goal: While this album is designed to be a standalone commercial product for music fans, it is also explicitly serving as a high-quality proof-of-concept to generate industry interest for a future stage version. The right marketer will help us leverage this release to catch the attention of theater producers, directors, and arts industry professionals alongside everyday listeners. PLEASE NOTE: Production is currently underway and wrapping up over the next 60 days. We are hiring a manager NOW to consult on the rollout strategy, build media lists, and align assets, with the official campaign kicking into full gear in late August/September. Rough mixes/demos are available for vetting. The Target Audiences This project sits at the intersection of four passionate groups. Your strategy will need to speak to: 1. Musical Theater & Broadway Enthusiasts: Fans hungry for new story-driven, theatrical concept albums. 2. Classic / Progressive Rock Fans: Listeners who love sweeping, dynamic instrumentation and grand sonic worlds. 3. Faith-Based & Holiday Audiences: People drawn to unique, artistic retold biblical narratives, particularly leading into the Christmas season. 4. Theater Industry Professionals: Producers, creative directors, and venues who track independent concept albums to find the next big stage project. Core Responsibilities - Subculture & Grassroots Marketing: Identify, seed, and can-cultivate online communities (theater forums, Broadway subreddits, Discord servers, and holiday music groups) where our target demographics gather. - Targeted PR & Pitching: Draft a compelling press release and pitch the project to niche media outlets, progressive rock blogs, musical theater publications, and independent industry reviewers. - Industry Outreach Integration: Help position the release copy and press kits to highlight the project's viability as a stageable property, targeting theater industry blogs and trade publications. - Pre-Save & Funnel Strategy: Build and optimize a lean pre-save campaign, utilizing existing cover art and character illustrations across short-form organic video or micro-targeted digital ads. - Asynchronous Project Management: Maintain a single shared dashboard (Trello, Notion, or Google Sheets) with weekly progress updates to respect communication boundaries. Required Qualifications - Proven Track Record: 2–5 years of experience launching indie music, crowdfunding campaigns, or independent theater/fringe projects. - Niche Alignment: You understand how to pitch characters and a plot line, not just a single track. Experience or interest in the commercial theater world is a massive plus. - Resourcefulness: Ability to maximize a lean budget by focusing on high-conversion, organic, and grassroots relationships over expensive, broad-market agency PR plays. Compensation & Structure We favor a Base + Performance Bonus or a Phased Milestone structure to ensure cost certainty: - Phase 1 (Flat Fee): Asset setup, media list compilation (including theater industry contacts), press release creation, and community mapping. - Phase 2 (Milestone-Based): Bonuses tied directly to high-value deliverables (e.g., targeted publication features, verified playlist adds, or hitting specific pre-save/streaming goals). How to Apply Please submit a brief, tailored proposal including: 1. A link to your portfolio or 1–2 case studies of indie music, arts, or theater releases you have managed. 2. Your initial, 2-sentence thought on how you would hook a commercial music fan vs. a theater industry professional for a project like this. 3. Your preferred project-based rate or milestone structure. Note: Automated, copy-paste agency applications will be immediately discarded. We want to work with a real human who connects with epic, independent storytelling and wants to help lay the groundwork for a future stage production.
- Hourly: $100.00 - $108.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
The configuration/release manager plays a crucial role in managing the release of software applications, ensuring smooth code deployments and maintaining high-quality standards. Along with software releases, this role is responsible for the development, configuration, administration and technical support for the Dynamics 365 Sales application. This individual will participate in the continued rollout of Dynamics 365 and all subsequent CRM development projects. The release manager will be working collaboratively with the IT technical team, IT business analysts, IT managers/architects and business subject matter experts to develop, configure, integrate and document all technical components pertaining to the CRM solution. In addition, this individual will assist with the training and development of the existing IT staff regarding the technical development and features of Dynamics 365 Sales, bringing forth their technical expertise and best practices. The individual will also be coordinating with adjacent application owners to coordinate successful multi-application deployments, for example, Dynamics 365 CE, Finance & Operations, Fabric & Power BI, etc. ESSENTIAL FUNCTIONS: • Core responsibilities of this role include release management including scheduling and coordinating PI (Program Increment) deployments across multiple environments, tracking release progress, issues and resolutions using Azure DevOps continuous integration/continuous deployment (CI/CD) tools. • Managing and organizing code in Azure DevOps and/or GitHub repositories. Maintaining and improving code management systems and practices. • Helping developers with code merging issues and providing guidance related to promoting Solutions to higher environments. • Dynamics CRM development experience with in-depth knowledge of Sales, Marketing, Power automates, Power portals and Dataverse • Administer and maintain the Dynamics 365 applications to ensure Sandbox environments are in sync with Production. • Manage user roles and permissions. • Ensure application components are in compliance with the enterprise and solution architecture and apply best practices. • Conduct hands-on implementation, configuration and development of the various components of Dynamics CRM. • Adhere to an iterative, Scaled Agile (SAFe) implementation methodology. • Complete technical design deliverables and documentation. • Adhere to organizational policies and values. • Perform additional duties and participate in special projects as assigned. • Monitor Wave release and be a proactive on it • Environment refreshes from production to lower environments including post refresh steps like removing PII, updating connections, environment variables, etc. • Writing automation using scripting and use of AI agents to automate recurring tasks • Conduct hands-on implementation, configuration and development of various components of Dynamics CRM Required: • Bachelor’s or master’s degree in a technology/engineering/computer science related degree. • At least seven years’ work experience in a technical development role and at least five years working with Dynamics. • Technical, development and administration experience with Dynamics 365 Sales, including configuration, security assessment, security optimization, and customization experience. • Must have in-depth knowledge of Git SCM system including extensive experience with PR based development, resolving git code merge issues, cherry picking git commits, etc. • Azure DevOps CI/CD pipeline experience. • Extensive experience with CI/CD tools like Azure DevOps or VSTS. • Hands-on experience with Azure. • Extensive experience in Power portal setup, configuration and Dataverse environment creation and refresh activities managing Dataverse storage by developing and monitoring data cleanup jobs • Demonstrated understanding of the common data model and security model and mechanisms to extend and build new data relationships. • Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction. • Must be able to effectively prioritize work to meet deadlines. • Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology. • Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups. • Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio). • Demonstrated analytical and qualitative abilities. • Experience in Information Technology in business application development and maintenance in a technical capacity. Preferred: • Ability to apply Agentic AI to optimize code quality, recurring processes, release management, etc. • Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK. • Experience with adjacent Dynamics 365 applications like Finance & Operations, Microsoft Fabric and Power BI.
- Hourly: $20.00 - $30.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
# Director of Operations (Head of Operations) **Company:** Therapist To Therapists (TTT) **Location:** Remote **Pay:** $25/hour **Website:** [www.therapist-to-therapists.com](http://www.therapist-to-therapists.com) **Instagram:** @therapist.to.therapists --- ## About Therapist To Therapists (TTT) Therapist To Therapists is dedicated to providing educational resources, workshops, continuing education trainings, coaching programs, and community support tailored specifically for mental health professionals. Our mission is to empower therapists with the tools, support, and knowledge they need to thrive in their careers and build sustainable, fulfilling practices. We are seeking a highly organized, detail-oriented, and proactive Director of Operations to serve as the primary operational leader of Therapist To Therapists. This position is responsible for ensuring that all programs, contractors, systems, communications, and business operations are executed efficiently and at a high standard. The Director of Operations will oversee day-to-day business operations, manage team accountability, review communications and deliverables, and ensure all programs and initiatives are running smoothly. The ideal candidate is highly organized, an exceptional communicator, a strong leader, and someone who thrives in creating systems, improving processes, and ensuring excellence across every aspect of a business. --- # Job Responsibilities ## 1. Team Leadership & Staff Management * Serve as the primary operational leader for Therapist To Therapists, overseeing the day-to-day functioning of the company. * Manage and supervise all contractors, team members, and program leads. * Conduct regular check-ins with staff to ensure responsibilities, projects, and deliverables are completed on time. * Monitor team performance and provide ongoing support, accountability, and feedback. * Ensure all team members are following established workflows, systems, and expectations. * Proactively identify operational challenges, staffing concerns, or communication breakdowns and develop solutions before they impact the business. * Serve as the primary point person for team accountability so that Asia is not responsible for managing the day-to-day performance of individual staff members. * Attend and lead weekly team meetings to review priorities, deadlines, project status, and operational concerns. --- ## 2. Operations & Administrative Support * Oversee the daily operations of the business, ensuring efficiency and productivity. * Manage operational workflows and systems across all company programs. * Maintain oversight of project management systems and staff task trackers. * Ensure contractors are completing assigned responsibilities accurately and on time. * Assist with scheduling, coordinating meetings, and managing calendars as needed. * Develop and maintain Standard Operating Procedures (SOPs) for company processes. * Ensure all operational systems are functioning efficiently and consistently. --- ## 3. Program Oversight Oversee operations across all Therapist To Therapists programs and initiatives, including: * The Therapist Connection Community * Continuing Education (CE) Programs * Group Coaching Programs * Masterclasses and Workshops * Social Media Management * Brand Partnerships and Sponsored Campaigns Responsibilities include: * Ensuring all programs are operating efficiently and according to established timelines. * Collaborating with contractors and program leads to ensure deliverables are completed successfully. * Monitoring program execution and proactively addressing issues. * Maintaining visibility over all active projects, launches, trainings, events, and initiatives. * Ensuring all program-related communications, logistics, and deliverables meet company standards. --- ## 4. Marketing & Sales Responsibilities * Develop and execute marketing strategies to increase brand awareness and sales. * Pitch to potential sponsors and secure brand partnerships. * Develop creative ideas for marketing campaigns to support brand collaborations. * Review and approve marketing campaigns prior to launch. * Oversee email marketing campaigns promoting digital products, workshops, masterclasses, and membership offerings. * Ensure marketing efforts align with company goals and revenue objectives. * Work with team members to refine sales strategies and promotional efforts. * Monitor marketing performance and recommend improvements. --- ## 5. Performance Management & Quality Control * Serve as the final quality assurance reviewer for major communications, events, marketing campaigns, contracts, and operational deliverables before they are released. * Develop and maintain operational checklists, systems, and workflows to minimize errors and ensure consistency across all programs. * Conduct routine audits of team performance, communication standards, event setup, and program execution. * Review the work of contractors and team members to ensure accuracy, professionalism, and alignment with company standards. * Provide ongoing feedback, coaching, and accountability to team members when expectations are not being met. * Address performance concerns promptly and proactively implement solutions to prevent recurring issues. * Create systems and processes that reduce operational errors, improve efficiency, and strengthen team accountability. * Monitor contractor workloads and identify areas where additional support, training, or process improvements may be needed. --- ## 6. Team Accountability & Communication Oversight * Ensure contractors are meeting company expectations regarding communication response times, deadlines, and quality standards. * Ensure the Community Manager is responding to community member questions, comments, direct messages, and posts within established response time expectations. * Ensure all contractors are responding to emails, partner communications, facilitator communications, and internal team messages in a timely and professional manner. * Monitor communication channels regularly and follow up with team members when responses or deliverables are overdue. * Ensure all team members are meeting deadlines established by Asia and proactively address missed deadlines before they impact the business. * Review all email marketing campaigns, community announcements, contracts, event communications, sponsor communications, and major company communications prior to distribution. * Ensure all event details, registration pages, Zoom information, contracts, marketing materials, email campaigns, and program communications are reviewed for accuracy prior to publication. * Ensure operational mistakes are identified and corrected before they impact community members, facilitators, sponsors, or customers. --- ## 7. Strategic Growth & Process Improvement * Partner closely with Asia to translate company vision into operational plans. * Recommend systems, processes, and improvements that increase efficiency and reduce operational burden. * Identify opportunities for growth, automation, delegation, and process improvement. * Develop new operational strategies to enhance productivity and streamline workflows. * Stay updated on industry trends and best practices to continuously enhance Therapist To Therapists' offerings. * Provide regular operational updates and recommendations to support business growth. --- # Qualifications & Skills * Experience in operations, project management, leadership, or administrative roles, preferably in an online business or service-based setting. * Demonstrated experience managing and holding teams accountable to deadlines, quality standards, and performance expectations. * Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously. * Excellent written and verbal communication skills. * Experience managing contractors, remote teams, or virtual staff. * Proficiency with digital tools and platforms, including project management software, email marketing platforms, and operational systems. * Highly experienced using Canva, Mighty Networks, Email Marketing platforms, CapCut, Google Workspace, and Notion. * Experience in marketing and sales, including sponsor outreach, partnership development, and campaign execution. * Experience reviewing and managing email marketing campaigns. * Strong proofreading, editing, and quality assurance skills. * Ability to identify problems proactively and implement solutions without waiting for direction. * Exceptional attention to detail and ability to catch errors before they impact customers, community members, facilitators, or partners. * Experience leading presentations, hosting webinars, or facilitating public-facing events. * Professional, friendly, and confident communication style. * Ability to thrive in a fast-paced environment with multiple moving pieces. * Experience in the mental health field or a strong understanding of therapist needs is preferred. --- # Success in This Role Success in this role means: * Asia is no longer responsible for managing the day-to-day accountability of contractors and staff. * Contractors consistently meet deadlines, communication expectations, and performance standards. * Errors in communications, events, marketing campaigns, and program execution are significantly reduced through strong quality assurance systems. * All programs operate smoothly with minimal intervention required from Asia. * Team members are supported, held accountable, and clear on expectations. * Operational issues are identified and resolved proactively before they become larger problems. * Asia is able to focus on vision, partnerships, content creation, revenue generation, and business growth rather than overseeing day-to-day operations. --- # Why Join Therapist To Therapists? * Work remotely with flexible hours. * Be part of a growing and impactful business that supports mental health professionals. * Collaborate with a mission-driven team. * Help shape and improve systems that directly impact therapists nationwide. * Opportunities for professional growth and leadership development. --- # How to Apply Please submit your resume and a brief cover letter outlining your experience, availability, and why you believe you would be a strong fit for this role.