I’m seeking an organized, dependable assistant to help manage home projects and personal administrative tasks. Applicants should live in Massachusetts or be extremely familiar with the Boston area. The work is primarily remote, with occasional local assistance possible. Responsibilities - Research and contact local contractors and service providers - Request and compare estimates - Schedule repairs, appointments, and deliveries - Follow up with vendors and track project progress - Coordinate events, reservations, and related logistics - Maintain organized records, receipts, and task lists Ideal Candidate - Lives in Massachusetts - Has administrative, personal assistant, or project coordination experience - Communicates professionally by phone and email - Is organized, proactive, and comfortable working independently - Handles personal information discreetly - Is available during some Eastern Time business hours - Experience with home projects, contractors, or event coordination is preferred

We are seeking an experienced professional to manage a node in our distributed system. The role involves daily tasks for 1-1.5 hours, focusing on ensuring the node's optimal performance and troubleshooting any issues that may arise. The ideal candidate will have a strong understanding of distributed systems and node management. This is a part-time position with a monthly budget of $200.

I am interested in signing up for your 100 calls to land my first vending machine location. Full disclosure, I am just starting out and am having a difficult time getting traction. I mainly look for places in the evening and weekends but can never get passed the front person. I think a professional service would help. I have attached a script and some expectations for your consideration. I also wanted you to know that I am comparing a FIverr specialist versus an upwork one and will be capturing the content for a video. I know how hard hustle work is so I only have intentions of showing the person's info that landed me my first site. I am not interested in showing the account that did not. I don't want anything to be negative. If this is something that is agreeable to you, can you look at the attached doc and let me know your thoughts. Thanks!

Estoy buscando un/a especialista en Meta Ads con experiencia para ayudarme a hacer crecer un negocio de estética y micropigmentación paramédica ubicado en el sur de Florida. El objetivo principal es generar clientes potenciales (leads) calificados y citas, no simplemente seguidores, likes o visitas. Busco una persona que: Tenga experiencia manejando Facebook Ads e Instagram Ads. Preferiblemente haya trabajado con Medical Spas, clínicas estéticas, negocios de belleza, servicios cosméticos o similares. Tenga experiencia comprobable en generación de leads y citas. Sepa segmentar correctamente clientes en el área de Miami/Broward, Florida. Pueda crear, probar, optimizar y monitorear las campañas. Conozca las políticas de Meta relacionadas con publicidad de servicios estéticos. Pueda explicar claramente los resultados: costo por lead, cantidad y calidad de los leads y rendimiento de las campañas. Hable español, ya que es importante para nuestra comunicación. Mi negocio se especializa actualmente en servicios como micropigmentación paramédica, camuflaje de cicatrices y estrías y restauración de areola, con planes de continuar expandiéndonos en el área de estética médica. Quiero comenzar con un presupuesto pequeño y un período de prueba de un mes. Si trabajamos bien juntos y las campañas generan leads de buena calidad, estoy interesada en establecer una relación de trabajo a largo plazo

REMOTE STR OPERATIONS & CUSTOMER SUCCESS COORDINATOR About Us We own and operate two growing companies based in Oklahoma. The Rentalists is a modern short-term rental management company providing backend management services for Airbnb and vacation rental owners. Earl Deans Home Services provides residential and commercial cleaning services, including recurring cleaning, deep cleaning, move-in/move-out cleaning, and Airbnb turnover services. We are looking for someone with prior short-term rental management experience who can professionally communicate with homeowners, guests, and cleaning customers while helping us grow both businesses. This is a long-term opportunity with room to grow into an Operations Manager role. ------------------------------------------------------------ RESPONSIBILITIES Customer Service • Answer inbound phone calls • Respond to text messages and emails • Schedule appointments • Return missed calls and voicemails • Provide exceptional customer service Sales & Lead Follow-Up • Call potential cleaning customers who requested quotes • Follow up on unbooked estimates • Reach out to previous customers for repeat business • Schedule discovery calls with Airbnb owners • Follow up with management company leads • Help convert inquiries into paying clients Short-Term Rental Operations • Speak confidently with Airbnb property owners • Explain our management services • Assist with owner onboarding • Coordinate internally with our operations team • Keep CRM records organized Administrative Tasks • Update customer records • Organize schedules • Manage lead follow-up lists • Assist with administrative projects as needed ------------------------------------------------------------ REQUIRED QUALIFICATIONS • Prior experience working for a short-term rental or vacation rental management company • Excellent spoken and written English • Comfortable answering inbound phone calls • Comfortable making outbound sales calls • Strong customer service skills • Highly organized • Reliable internet connection • Quiet work environment Preferred Experience • Airbnb • VRBO • Guesty • Hostaway • Hospitable • OwnerRez • PriceLabs • Google Workspace • Slack • Housecall Pro (not required) ------------------------------------------------------------ COMPENSATION We are not looking for someone to sit by the phone all day. Instead, we prefer a monthly retainer arrangement where you are available during agreed-upon business hours to answer calls, follow up with leads, and assist with customer communication. Please include: • Your requested monthly retainer • Your expected availability • Any performance-based compensation you would like to propose Performance bonuses are available for: • Booked cleaning jobs • Signed short-term rental management clients As our companies grow, this role and compensation will grow as well. ------------------------------------------------------------ WHY THIS POSITION IS DIFFERENT This is not a traditional call center position. You will become one of the first people our customers and property owners speak with and will play a major role in helping grow two expanding companies. If you enjoy hospitality, customer service, operations, and helping businesses grow, we'd love to hear from you. ------------------------------------------------------------ TO APPLY Please answer the following questions: 1. Tell us about your experience working in the short-term rental industry. 2. What property management software have you used? 3. Have you professionally answered inbound phone calls? 4. Have you made outbound sales or follow-up calls? 5. Tell us about a difficult customer situation and how you handled it. 6. Please record a 1-2 minute voice introduction so we can hear your communication style. 7. What monthly retainer would you require for this position? 8. Why are you interested in working with our companies? ------------------------------------------------------------ IMPORTANT We are only considering applicants with previous short-term rental or vacation rental management experience. If you've worked for an Airbnb or vacation rental management company and enjoy talking with customers, solving problems, and helping businesses grow, we'd love to hear from you.

About the Role: We are a boutique, personalized matchmaking service dedicated to helping professionals find meaningful, long-term relationships. We are expanding our client intake process and are looking for a sharp, organized, and deeply empathetic Client Intake & Coordination Specialist to manage our prospect pipeline and ensure a seamless onboarding experience. Position Overview: In this role, you will act as the welcoming front line for prospective matchmaking clients. You will receive pre-identified profiles from our research team, reach out to initiate contact, screen prospects against our basic membership criteria, organize their candidate profiles, and seamlessly schedule their introductory consultations. Key Responsibilities: Outreach & Introduction: Reach out to pre-vetted prospects via Instagram or LinkedIn using our established messaging templates for our matchmaking service. Prospect Screening: Guide interested individuals through a polite, conversational intake questionnaire to ensure a mutual fit for our matchmaking programs. Profile Compilation: Gather key background details, dating preferences, and partner criteria from the prospect and organize them into a clean client profile sheet. Call Scheduling: Coordinate calendars using our booking links (e.g., Calendly) to schedule consultation calls between the prospect and our lead matchmaker. Pipeline Management: Maintain an accurate, up-to-date log of all outreach stages, active conversations, scheduled calls, and follow-ups. Requirements & Qualifications: Exceptional Communication: Flawless written and verbal English with a warm, professional, and sophisticated tone. (Matchmaking requires high emotional intelligence, tact, and discretion). Organizational Skills: Meticulous attention to detail when organizing profiles, tracking schedules, and managing data. Platform Fluency: Comfortable navigating Instagram, LinkedIn, Google Sheets/Docs, and scheduling software (Calendly). Discretion: Absolute respect for privacy and confidentiality regarding sensitive client and relationship information. Reliability: Proven remote work experience with stable internet and a professional home office setup. What We Offer: Fully remote, flexible schedule. Step-by-step standard operating procedures (SOPs) and messaging guides tailored specifically for the matchmaking industry. Performance incentives tied to completed consultations.

About us: Fairway Control is a SaaS platform built for the golf industry. We're onboarding a growing base of customers and need a dedicated support person to be the friendly, competent voice they hear when they need help. The role: This starts as a learning role and grows into a front-line one. Phase 1 — Learn the product (first few weeks): - Work through the app end to end and get genuinely fluent in how it works - Handle Q&A with our team, document what you learn, flag gaps and bugs - Build out and refine our internal help documentation and canned responses Phase 2 — Support our customers (ongoing): - Answer customer questions by email and phone during US business hours - Troubleshoot issues, reproduce problems, and escalate clearly to the dev team - Follow up until issues are actually resolved — no dropped threads - Assist with (and eventually lead) customer onboarding sessions and walkthroughs What we're looking for: - Excellent spoken and written English. You'll be on the phone with US customers, so clear, natural, confident speech is essential. - Availability during US working hours ([9am–5pm Eastern] overlap required). - Reliable high-speed internet, a modern computer, and a quiet workspace with a quality headset — no background noise on calls. - Prior SaaS support, help desk, or customer-facing experience. - Willingness to sign a confidentiality agreement / NDA before receiving access to the app. - Comfortable learning software quickly and explaining it simply to non-technical users. - Organized and self-directed — you keep track of open tickets without being chased. Nice to have: - Familiarity with golf, golf courses, or club operations - Experience with help desk tools (Zendesk, Intercom, HubSpot, Freshdesk, etc.) - Experience writing help docs or knowledge base articles - Comfort doing screen-share demos or training calls How to apply: Please include the following — applications without these will not be reviewed: - Start your proposal with the word "Birdie" so we know you read this. - A short note on your experience supporting a software product — what you supported, and how customers reached you. - Your available hours in US Eastern Time. - A 60–90 second voice or video recording introducing yourself and explaining any software product you know well, as if you were talking to a customer who's never used it. (Loom, Vocaroo, or a plain audio file is fine.) - A quick description of your internet speed, computer, and headset setup.

We are looking for a knowledgeable cycling expert and technical support specialist to join our team. Please note that we are not a traditional bike shop or mechanical service center; rather, our focus is entirely on our proprietary product line. Every interaction in this role needs to actively support and elevate our brand, ensuring that riders experience the same level of high-end authority and trust they expect from us. You will act as a product expert - not just a generic customer service agent - helping riders navigate technical questions regarding product compatibility (such as whether a specific crankset fits a given bike), specific fit inquiries related to our items, and managing return-related questions. Rather than handling endless low-level order tracking (which is managed by our AI agents), your focus will be entirely on providing high-touch support for esoteric inquiries, as well as keeping our internal team updated on returns in process to ensure smooth operations and make our lives easier. The ideal candidate has a strong background in cycling, fitting concepts, or the cycling industry, with the ability to communicate technical biomechanical and product concepts clearly and helpfully to our customers. Responsibilities will include reviewing incoming customer queries from our Chatty inbox, providing expert product guidance, tracking and communicating active returns to our internal team, and helping riders choose the right equipment to optimize their setup. Experience with Shopify or e-commerce customer support tools is a plus, but deep passion and technical knowledge of our product ecosystem are absolute must-haves. We are looking for someone who communicates well, can work independently, and is ready to help us maintain the elite standard of expertise our brand is known for.

We’re looking for a reliable and confident cold caller to contact businesses. Your main goal will be to introduce our digital marketing services, and schedule qualified appointments for our team using our website. Responsibilities Contact businesses using provided lead lists and contact information Introduce our digital marketing business and services in a friendly, professional manner Speak with business owners and decision-makers Ask a few qualifying questions to understand their current marketing needs Explain the reason for the call without being overly sales-focused Handle basic questions and objections professionally Identify interested and qualified prospects Schedule appointments with qualified business owners Keep accurate notes on calls, outcomes, and follow-ups We’re looking for someone who: Has experience with cold calling and appointment setting Is comfortable speaking with business owners Has excellent English communication skills Can build rapport quickly over the phone Is persistent but not pushy Can follow a calling script while keeping conversations natural Has experience in digital marketing or B2B sales, which is a plus

Guest Communications Specialist – Vacation Rentals Remote Position We’re looking for a highly responsive, organized, and hospitality-minded Guest Communications Specialist to join our vacation rental management team. This person will be one of the primary points of contact for our guests throughout their stay — from answering pre-arrival questions to helping troubleshoot an issue at the property. The right person is warm and professional, but also resourceful. You should be able to assess a situation, find the answer, and take action rather than simply passing every question along to someone else. Our goal is simple: make every guest feel taken care of while keeping operations running smoothly behind the scenes. What You'll Do Respond to guest messages across Airbnb, VRBO, direct bookings, text, and other communication channels Answer questions before, during, and after guest stays Provide clear information about check-in, parking, Wi-Fi, house rules, amenities, and property-specific details Troubleshoot common guest issues and work toward solutions quickly Coordinate with cleaners, maintenance technicians, vendors, and our local operations team when an issue requires in-person assistance Follow up with guests after an issue to make sure it was fully resolved Handle early check-in and late checkout requests according to company policies Monitor upcoming reservations and identify potential issues before guests arrive Document guest issues, maintenance needs, damages, and important reservation notes Escalate serious or unusual situations to management when appropriate Help protect guest satisfaction and our properties' reviews by addressing concerns proactively Maintain a consistently professional, friendly, and hospitality-focused tone What We're Looking For We're looking for someone who is: An excellent written communicator with strong English skills Extremely responsive and comfortable working in a fast-paced environment Naturally hospitable and enjoys helping people Calm and professional when dealing with frustrated or demanding guests Resourceful and able to solve problems independently Detail-oriented and able to manage multiple conversations at once Comfortable following established processes while also using good judgment Reliable — when you're scheduled, we need to know guest communication is being handled Tech-savvy and able to learn new software quickly The Kind of Person Who Will Thrive in This Role If a guest says, "The hot tub isn't heating," we don't want someone who simply forwards the message to a manager. We want someone who thinks: What property is this? Is there a troubleshooting guide? What temperature is the spa showing? Can I walk the guest through the controls? If that doesn't work, which vendor should I contact? Does someone need to go to the property? And have I followed up with the guest afterward? You don't need to know the answer to everything. You do need to be willing to find the answer. Experience Previous experience in vacation rentals, Airbnb/VRBO management, hotels, hospitality, property management, or customer service is strongly preferred. Experience with vacation rental property management software and messaging platforms is a plus, but we can train the right person. Schedule This is a fully remote position, but vacation rentals operate seven days a week. Guests may need assistance during evenings, weekends, and holidays, so reliability during your assigned coverage hours is extremely important. Specific hours and schedule will be discussed based on availability. About Us We are a growing vacation rental management company focused on providing an elevated experience for both our guests and property owners. We believe great vacation rental management goes far beyond sending check-in instructions. Hospitality is in the details — anticipating what guests need, responding quickly when something goes wrong, and making people feel genuinely cared for throughout their stay. We're looking for someone who shares that mindset and wants to become an important part of our team.