Upwork's Governance, Risk & Compliance (GRC) team is seeking an experienced freelancer with a strong background in AI tool automation to help streamline and enhance our compliance workflows. You will work closely with our GRC team to identify automation opportunities, design and implement AI-driven solutions, and integrate tools that improve efficiency across risk assessments, policy management, audit preparation, and compliance monitoring. Key Responsibilities: Assess existing GRC workflows and identify high-impact automation opportunities Design and implement AI-driven automations using Claude AI to support intelligent document analysis, risk summarization, policy drafting, and compliance Q&A workflows Integrate AI tools with Vanta to enhance compliance monitoring, evidence collection, and control mapping Build automated workflows for risk tracking, audit preparation, and policy lifecycle management Document solutions and provide handoff training to internal GRC team members Required Qualifications: Deep knowledge of GRC principles, practices, and frameworks — including SOC 2, ISO 27001, ISO 27018, ISO 42001, PCI-DSS, and Microsoft SSPA — with the ability to translate compliance requirements into functional automation logic Demonstrated experience building AI and automation workflows, including LLM integration, prompt engineering, and API-based tool development Strong understanding of risk management methodologies, control frameworks, and audit readiness processes Experience operationalizing compliance programs, not just familiarity — you should be comfortable owning GRC workflows end-to-end Proficiency with no-code/low-code automation platforms and/or Python scripting Excellent written and verbal communication skills, with the ability to document technical solutions clearly for compliance audiences Preferred Qualifications: Prior hands-on experience working within a GRC or Information Security team Relevant certifications such as CISA, CRISC, CISSP, or ISO Lead Implementer/Auditor Experience with AI governance frameworks and emerging standards around responsible AI (aligned with ISO 42001) Familiarity with Upwork's platform or similar marketplace environments

Summary We're an early-stage AI startup building Hirey — an agent-to-agent marketplace that runs inside various AI tools via a plugin. Think "Upwork for AI agents": your agent finds, vets, and books the right human or agent on your behalf. We're looking for 5 AI agent enthusiasts to install our plugin (OpenClaw, Codex, Opus, Gemini), try it out, and sit for a short 10-15 minute video interview about your experience. The interview will be posted on our hirey.ai site. About 45 minutes of your time total. What you'll do Install the Hirey plugin in Codex. It connects your agent to Hirey's remote MCP server, so there's no local server, Node setup, Claude Desktop, or JSON config edit required. Setup is usually: enable the plugin, restart the AI agent you installed on. Connect to Hirey, run a sample workflow, and check out the hirey.ai page. A 10-15 minute video interview with the founding team. We'll ask about your experience with Hirey and your broader take on the AI agent/MCP ecosystem. Camera on, recorded, and published on hirey.ai — by taking part you're agreeing to be filmed and featured on our site. Who we're looking for Someone who has used AI tools in the past, especially for coding or technical tasks. You use Claude Desktop, Cursor, Codex, or similar AI dev tools regularly. Bonus: you've built or contributed to anything in the AI agent / MCP / LangChain / Claude Code ecosystem. What you get $20 flat, released via Upwork on interview completion. A feature on hirey.ai as an early voice in the AI agent space. Early access to the Hirey AI agent network if you want to keep using it. A direct line to the founding team. To apply, answer these in your proposal Have you used an AI coding tool before? Which one(s)? One sentence on a recent AI/agent project you've worked on or played with. Your timezone and earliest availability this week. Confirm you're comfortable being filmed and featured on hirey.ai. We'll respond within 24 hours and schedule interviews within 2 business days. No long applications, no portfolio review. Optimizing for speed.

We're a 30-year, family-owned home improvement company in Michigan. We run a modern but disconnected software stack and we're looking for a developer to connect the pieces, automate manual work, and build reporting that actually gets used. This is project-based contract work to start, with steady ongoing work for the right person. Not a full-time role. What you'd be working on: Our tools don't talk to each other and too much still runs on manual data entry and spreadsheets. We want someone who can look at a workflow, find the bottleneck, and build the fix. Examples of projects on our list: Replace an antiquated Google Sheets scheduling system with something modern and connected Build and maintain integrations between our core tools (CRM, call tracking, phone, accounting) Build BI and reporting dashboards that pull from multiple sources into one clear view Automate manual data entry, lead routing, and reporting tasks Set up AI-assisted tooling where it makes sense (call summaries, automated reporting, data cleanup) Our stack: JobNimbus (CRM, system of record) CallRail (call tracking, ~50 numbers) RingCentral (phone) Rilla (sales conversation analysis) QuickBooks (accounting) Google Ads and Facebook Ads Google Sheets / Google Workspace You should have: Strong experience with API integrations and connecting SaaS tools (Zapier/Make is fine for some of it, but we want someone who can write custom code when the no-code tools fall short) Experience building reporting dashboards or BI tools Comfort with one or more CRM platforms (JobNimbus experience is a big plus) Ability to scope a problem, propose a solution, and ship it without heavy hand-holding Clear written communication and the ability to explain technical work to non-technical people Nice to have: Experience with JobNimbus, CallRail, RingCentral, or QuickBooks specifically Experience building AI-assisted workflows (LLM-based summaries, data extraction, etc.) Experience in home services, construction, or contracting businesses

We are looking for 2-3 AI engineers/developers to help us build/complete an AI go-to-market (GTM) tool that looks at both structured and unstructured data, runs it all through our AI engine, and provides insights and recommendations straight to sales people. The tool is able to handle large volumes of data and provide actionable insights for business decision-making. Our engine consists of a prioritization algorithm, pattern matching and sentiment analysis. We use our recommendation engine to deliver the output (insights) straight to our tool which is "Apple-simple", intuitive and gamified. No more sales time wasted on looking at dashboards and trying to agree on which insights are important and which should be acted on. What you'll do Own features end-to-end across theFastAPI backend (IEngine) and Next.js 15 / React 19 frontend— from Claude prompt design to UI polish. Extend the intelligence pipeline: meeting ingestion (Google Drive + Deepgram realtime), Claude-driven action card generation, Neo4j relationship graph, and Supabase-backed state. Build customer-facing dashboard surfaces — deals, gamification, coaching, trust graph — with TypeScript, Tailwind, shadcn/ui, and D3. Operate WebSocket transcription sessions and async job pipelines reliably under real meeting load. Instrument with Sentry, harden auth (NextAuth :left_right_arrow: JWT :left_right_arrow: FastAPI service-to-service), and keep deploy pipelines green. Build with simulators: when you can't test against live meetings, generate realistic synthetic transcripts through our simulator service. Stack you'll work in Backend: Python 3.11, FastAPI, Uvicorn, PyJWT, Anthropic SDK, Deepgram, Neo4j, Supabase (Postgres + realtime), WebSockets Frontend: TypeScript, Next.js 15 (App Router), React 19, NextAuth 5, Tailwind, shadcn/ui, D3, Stripe Infra: Fly.io, GitHub Actions, Sentry, Supabase AI: Claude (Opus/Sonnet) for transcript analysis, action card generation, and agentic dev workflows What we're looking for 4+ years building production web applications, ideally across Python and TypeScript. Comfort designing and shipping features against an LLM API — prompt iteration, structured outputs, evals, cost/latency tradeoffs. Real Claude or OpenAI production experience required. Experience with multi-tenant SaaS patterns, JWT auth, and one or more of: graph databases, realtime systems, audio/transcription pipelines. Comfort with AI-assisted development workflows (Claude Code, Cursor, etc.) — not just as a code-completion tool, but as a way to plan and ship features. Bias toward shipping. Small surface area, high ownership, no committee.

About ZeremAI ZeremAI is a premier AI and Automation implementation consultancy that future-proofs businesses. We specialize in cutting-edge AI agents, intelligent systems automation, and real-time AI-assisted KPI dashboards across all business departments. Our "Align–Automate–Achieve" methodology bridges the gap between technology and measurable impact, helping teams reclaim up to five days of productivity weekly per employee, allowing organizations to focus on their core mission. Position Overview: We are looking for an AI Technical Account Manager who thrives at the intersection of systems architecture and client partnership. This role is for a high-presence communicator who takes pride and care about Customer Success and can translate complex AI and automation workflows into clear, actionable business wins and communicate them with the AI Development team. You are an AI Technical Account Manager at heart—someone who possesses the technical depth to design sophisticated systems but whose real superpower is leading the client relationship. You’ll be the face of our delivery team, ensuring our clients don't just get a tool, but a transformed business process they actually enjoy using. Key Performance Indicators (Success Metrics): -100% successful deployment rate of AI and automation solutions. -Ensure systems adoption success scores reach 95%+ -Increase customer productivity by 20% to 100%+ through AI automation. -Increase customer KPI achievement rate by 2x through intelligent dashboards. -Maintain 97% or higher customer satisfaction rating for solution delivery. Core Client Responsibilities: Strategic Client Leadership: - Relationship Management: Act as the primary technical point of contact, managing expectations and leading clients through the "Align–Automate–Achieve" journey with confidence. - High-Impact Communication: Lead discovery calls and project updates with clarity and brevity. You are the concise expert—getting to the point quickly and making complex concepts clear and simple to non-technical customers. - Client Success Orientation: Prioritize the "human" side of the implementation, ensuring the solution solves the client’s actual pain points rather than just being technically correct. Solution Architecture & Discovery: - Workflow Mapping: Conduct process audits to identify gaps and translate messy business problems into clean system requirements. - High-Level Design: Architect automation ecosystems using Make, Zapier, Airtable, HubSpot, and other systems, ensuring all pieces of the tech stack talk to each other seamlessly. - AI Integration: Leverage LLMs (OpenAI, Claude, etc.) to enhance productivity and build smarter business logic for clients. Delivery & Adoption: - Implementation Oversight: Work with the internal dev team to ensure the blueprints you designed are built to spec and delivered on time. - The Final 10%: Lead the hands-on training and documentation phase, ensuring the client’s team feels empowered and capable, not overwhelmed. - Iterative Optimization: Monitor performance post-launch and proactively suggest enhancements to deepen the client relationship. Key ZeremAI Operations Responsibilities: - Collaborate with the Chief AI Officer and Strategy Officer to evolve ZeremAI’s systems playbook. - Lead the evaluation and adoption of new AI technologies and platforms. - Ensure solution designs align with the Align–Automate–Achieve methodology. - Create internal system frameworks, templates, and automation best practices. - Mentor and collaborate with AI Systems Developers to maintain high-quality standards. - Analyze reporting on architecture performance, ROI metrics, and adoption rates. The Ideal Profile: Technical Fluency (The "How It Works" Knowledge): - Systems Thinker: You understand the Big Picture of how APIs, CRMs, and databases interact. You don’t need to be the world’s fastest coder, but you must be a world-class architect. - Automation Stack: Deep familiarity with CRM, Project Management, Integration, and AI tools. - AI Expert: A solid grasp of how to practically apply AI/LLMs to business workflows. The Superpowers (Client & Communication): - Professional Presence: You carry yourself with a demeanor that builds immediate trust. You are concise, articulate, and mindful of the client’s time. - Concise Communicator: You avoid the Solution Architect Trap of over-explaining. You know how to give a "Yes/No" or a "Bottom Line Up Front" (BLUF). - Leadership: You can guide, educate, and—when necessary—firmly pivot a client toward a better strategic path. Qualifications: Required Skills & Experience - 5+ years of experience in systems consulting, operations, business automation, or a similar role. - 2+ years of AI expertise in a business context - Strong hands-on experience with automation tools (JSON, Zapier, Make, Airtable, etc.) and system integrations. - Working knowledge of project management and CRM platforms (e.g., Monday.com, HubSpot, Salesforce). - Familiarity with API usage, data flows, and basic scripting or logic-based automation. - Excellent problem-solving and process-mapping skills. - Clear written and verbal communication, especially with non-technical stakeholders. - Strong client-facing presence with the ability to guide, educate, and influence clients. Preferred Qualifications: - Experience in a fast-paced startup or agency environment. - Exposure to AI tools and understanding of their application in business settings. - Technical certifications in automation platforms (Zapier Expert, Make Partner, etc.). - Understanding of business functions like marketing, sales, operations, and finance. Soft Skills: - Demonstrate creativity in problem-solving by identifying innovative solutions to client challenges and operational obstacles. - Systems thinker with a knack for breaking down complex problems. - Highly organized, self-motivated, and able to manage multiple client projects simultaneously. - Collaborative team player who thrives in a remote-first work environment. - Passionate about technology, continuous improvement, and client success.

The opportunity We're a damage recovery services company in the middle of a real platform transformation, and we need a Salesforce Business Analyst who's part craftsman, part translator, and part builder. Someone who can sit with operators, hear what they actually need, write it down in a way developers can build from, and then stay with it through UAT until it's live and working. This isn't a "gather requirements and throw them over the wall" role. We're modernizing a Sales Cloud Enterprise org across four business verticals, untangling a decade of accumulated debt, and standing up new capabilities at the same time. You'll work directly with the CTO and a small, sharp internal team. No layers, no politics, no quarterly steering-committee theater. If you're someone who's tired of writing user stories that nobody reads while the real decisions happen in a meeting you weren't invited to — this is the opposite of that. We are deliberately building something new here: a lean, AI-augmented operating model where the BA isn't a notetaker but a designer. You'll use Claude, Copilot, and the rest of the modern toolkit every day to draft specifications faster, generate test cases, mine documents for rules, and turn meeting transcripts into structured artifacts. The expectation is that you lean into these tools, not that you defend the old way of doing things. What you'll actually do 1) Requirements, end to end. Stakeholder interviews, process documentation, user stories, acceptance criteria, traceability from business need through delivered solution. The full lifecycle, not just the fun parts. 2) Specifications across systems. Salesforce is the center of gravity, but ACM also runs Natterbox (telephony), Basepilot (AI/OCR), Microsoft 365, QuickBooks, and other systems. You'll write specs that cross system boundaries cleanly. 3) UAT ownership. Build test plans, run UAT with operations, sign off before production. The buck stops with you on "is this actually ready." 4) Rules capture. ACM has years of business rules living in spreadsheets, sticky notes, and people's heads — billing logic, claim routing, vertical-specific exceptions. You'll help us turn that tribal knowledge into durable system artifacts. 5) Hands-on admin as needed. Declarative configuration, flow updates, report and dashboard builds, data hygiene, light troubleshooting. Code-level and architectural work goes to the architecture seat — but you should be comfortable in the org, not afraid of it. 6) Vendor coordination. ACM works with external delivery partners (implementation, telephony, AI automation). You'll be a primary day-to-day liaison — holding scope, running traffic, surfacing decisions. 7) Documentation that lasts. Build the internal library so institutional knowledge accumulates inside ACM rather than at vendors. 8) AI as a daily multiplier. Use Claude, Copilot, or equivalent tools to compress the time between "what do they need" and "here's the spec." We expect you to bring opinions about which tools work and which don't. What we're looking for - A Salesforce Certified Business Analyst — or someone clearly on the path and willing to certify within 90 days. The cert isn't a fetish, but it's a useful baseline that you've done the reps. - Strong BA fundamentals. Requirements elicitation, process mapping, user story authoring, UAT design and execution, traceability, executive-ready written communication. The classic toolkit, done well. - Hands-on Salesforce admin capability. Flows, reports, dashboards, page layouts, light data hygiene. You won't live in Apex, but you should be able to land in the org and be useful. - Versatility. Comfortable picking up a new system and becoming quickly functional in it. We bring in new platforms regularly; the right person sees that as fun, not threatening. - AI fluency, or the clear desire to develop it. Daily use of Claude, Copilot, or equivalent — or a genuine, demonstrated appetite to become deeply versed. If you're an analyst who's been quietly using these tools to do better work, you'll fit right in. If you've been resisting them, this isn't the role. - Vendor and offshore coordination experience. You'll be in the middle of multiple delivery threads at once. - Direct communicator. Comfortable saying "I think we're wrong about this" to executives and "let's break this down further" to engineers. Good to have - Additional Salesforce certs (Admin, Advanced Admin, Platform App Builder, Service Cloud Consultant) Natterbox, Service Cloud Voice, or other CTI/telephony experience - AI automation platforms (Basepilot, n8n, Zapier, similar) - Gearset, GitHub, or other Salesforce DevOps / version control tooling - Insurance, claims, subrogation, or damage-recovery industry exposure - SOC 2 control environments and audit evidence workflows Why this might be a great fit - You build something new inside something established — a real org with real revenue, real customers, and real complexity, but with a CTO who is actively rewriting the operating model - You get to define how the BA function operates here. The role hasn't existed before in this shape. The patterns you set will stick. - AI-augmented working is encouraged, expected, and resourced — not viewed with suspicion - Small team, direct access, fast decisions - Long-runway engagement for the right person How to apply In your response, please include: 1) Two or three sentences on the most interesting Salesforce BA engagement you've run, and what made it interesting 2) Your Salesforce certifications (current and in progress) 3) Your hourly rate 4) Earliest start date 5) One example of how you've used AI tools in your BA work — or, if you haven't yet, how you'd like to

I am a licensed therapist building a web app that helps therapists and clients be more connected with homework throughout the week. The app was built using Lovable (an AI app builder) and I need an experienced healthcare developer to review what was built, clean it up, fix any security gaps, and confirm it meets HIPAA technical requirements. This is a startup-stage project. I am the sole founder. I need someone who can communicate clearly with a non-technical person and explain what they find and why it matters. What I Need You To Do: Review all code generated by Lovable and identify security vulnerabilities Confirm or fix data encryption at rest and in transit Review every third-party service or vendor the app connects to and flag any that would require a Business Associate Agreement (BAA) Confirm that client-entered content (homework reflections) cannot be accessed by any unauthorized party Ensure the therapist and client login system is secure and roles are properly separated Confirm that the permanent crisis support button on all client-facing screens cannot be removed, bypassed, or overridden Provide a short written summary of what you found, what you fixed, and what still needs attention What This App Does NOT Do: No billing or insurance No video or scheduling No AI responding to client content No users under 18 What I'm Looking For in You: Demonstrated experience building or auditing HIPAA-compliant SaaS applications Familiarity with BAA requirements and which vendors (cloud hosts, email services, AI APIs) typically require them Experience with web apps built on modern frameworks (React, Next.js, or similar) Ability to explain technical findings in plain English Bonus: experience with mental health, therapy, or healthcare technology specifically To Apply, Please Answer These Three Questions: 1. Describe a HIPAA-compliant project you have worked on. What was the app, what did you build or audit, and what vendors required BAAs? 2. What is your process for reviewing code built by an AI tool like Lovable or Bolt? 3. What is one common HIPAA technical safeguard that early-stage health app developers frequently miss? Applications that do not answer all three questions will not be considered. This app handles real therapy client data. I take privacy and safety seriously and I am looking for someone who does too, not just someone who can write compliant-sounding documentation. Please only apply if you have genuine healthcare tech experience.

Looking for a trainer to deliver the "Claude AI for Workflow Automation and Productivity Training Course" for a Corporate Training Engagement We are seeking an experienced instructor to deliver a hands-on corporate training focused on using Claude AI for workflow automation and productivity enhancement. The ideal trainer should be comfortable teaching business users and technical professionals how to leverage AI tools to streamline operations, automate repetitive tasks, and improve collaboration. This is an instructor-led training engagement to corporate participants. Training Topics Include: Introduction to Claude AI and AI-driven workflow automation Using Claude AI to improve productivity and task management Automating business processes such as: Email and document workflows Meeting notes and follow-ups Content generation and reporting Enhancing team collaboration with AI-assisted workflows Integrating Claude AI with business platforms and automation tools Workflow automation using tools such as: Zapier Trello Asana Notion CRM and customer support platforms AI best practices, governance, privacy, and ethical considerations Future trends in AI-powered business automation Ideal Trainer Profile: Strong hands-on experience with Claude AI or similar generative AI platforms Experience delivering workflow automation or productivity-focused training Familiarity with AI integrations and no-code/low-code automation tools Comfortable teaching both conceptual and practical hands-on sessions Prior corporate training experience preferred Ability to customize examples and exercises for business audiences Training Format: Instructor-led live training Interactive discussions and hands-on exercises Corporate audience Beginner-friendly but practical and business-oriented

About us Blue Summit Tutors is an online AP Physics tutoring company based in MD, growing from a solo operator into a small team of tutors. We work with high-school students — who are minors — so a parent/guardian is the signing party where relevant. Sessions are delivered online over Zoom, and we record sessions. What I need I'm looking for a US-licensed attorney to review, refine, and finalize a small set of foundational legal documents so they're clear, enforceable, and appropriate for our business. I have AI-generated starting drafts I can share as a base — so this is more review-and-strengthen than draft-from-scratch, though I welcome rewrites where needed. I'd also value your quick guidance on anything I'm missing. Documents (3): Tutor Agreement — engagement terms for tutors: scope, pay, confidentiality, IP ownership (materials/curriculum belong to the company), non-solicitation of clients, conduct/safeguarding around minors, and termination. Please advise on independent-contractor vs. employee classification for our setup (we currently treat tutors as contractors). Client / Service Agreement — for tutoring families: services and scheduling, billing (monthly recurring + hourly options), cancellation / no-show / refund policy, session scope, code of conduct, and limitation of liability. Signed by a parent/guardian. Media Release & Recording Consent — a single opt-in form parents may choose to sign. Covers (a) consent to record online sessions, and (b) optional, tiered permission to use footage/photos/testimonials in marketing (full use / anonymized only / none), with duration and revocation. Note: not all parents will sign the marketing portion — it must work as optional. Key details: Students are minors (under 18); we're based in MD, US, with mostly US clients. Please flag anything important we've overlooked. Deliverables: each document as an editable Word/Google Doc, plus a short note on how/when to use each and any state-specific considerations. Budget & timeline: Fixed-price — please quote a package price for all three (or per-document). Aiming to finish within ~1–2 weeks. To apply: please (1) state the US state(s) where you're admitted to the bar and your current status, and (2) briefly note relevant experience with contracts, privacy, or work involving minors (education a plus). www.bluesummittutors.com

Rate: $10/hr | 40 hrs/week | Long-term contract Job Success Score: 90% minimum required Individual developers only — no agencies ⚠️ This is NOT a greenfield build. The app already exists and is in active development. We are looking for a strong, senior React Native developer who can take ownership, write clean production-ready code, and help us get to launch without endless back and forth on PRs. ⛔ No major refactors ⛔ No new features unless explicitly approved ⛔ No “I rewrote everything” approaches About GoShopBlack: GoShopBlack is a marketplace mobile app that connects users with Black-owned businesses. The app is built in React Native with a Supabase backend and has draft builds on both Google Play and the Apple App Store. I do regular code reviews via GitHub and expect PRs to be tested, clean, and production-ready before submission. This is a serious long-term role — not a one-off project. Hours can increase for the right developer. What You'll Be Working On: - Ongoing React Native development for iOS & Android - Search and filter system by location, category, and business type - Google Maps API integration (not yet built — this is a key upcoming feature) - Business profiles (hours, contact info, website links, reviews) - Customer ratings and review system - Business submission and admin approval flow - E-commerce integration for businesses that sell online - Social login (Facebook & Gmail) plus email/password auth - Phase 2: push notifications, in-app messaging, ad integration, AI recommendations What I'm Looking For: - Senior-level React Native experience — you must show me apps you have shipped to the App Store and Google Play - Strong Supabase experience — this is our backend, no Firebase or AWS - Google Maps API integration experience - GitHub proficiency — include your GitHub profile in your proposal - Job Success Score of 90% or higher - Clean, well-structured code with no demo or test code in PRs - Someone who self-tests thoroughly and does full end-to-end testing before submitting a PR - Strong communicator who gives daily updates and flags issues early - Weekly proof of progress required (Git commits, test builds, or screen recordings) - Must be comfortable with Hubstaff time tracking from day one - Must be willing to sign an NDA and contract before starting Deliverables • Business profiles with operating hours, contact info, links, and gallery • Google Maps API integration for directions • Customer rating & review system • Business submission (enable businesses to submit details for approval) • UI/UX polish: clean, modern, mobile-optimized interface • App Store deployment: finalize builds & publish to Google Play & Apple App Store • • Future Enhancements (Phase 2 – Optional): • Membership/subscription for premium business listings • Push notifications for promotions and new listings • In-app messaging/chat • In-app transactions for e-commerce listings • AI-powered recommendations • Social/community features • • Requirements: • Fluent in English (speaking & writing) • Proven experience in Flutter (React Native also considered) • Backend experience with Supabase / Firebase / Node.js • Strong Google Maps API integration experience • Experience publishing apps on Google Play & Apple App Store • Strong UI/UX design sense • Ability to provide weekly proof of progress (commits, test builds, or demos) • Willingness to sign an NDA and contract • • How to Apply: • Please start your proposal with the word Love (to confirm you read the full post). • • Include: • Examples of previous apps you’ve developed (especially directories, e-commerce, or review systems) • A short outline of how you would approach reviewing and completing this project. • • Confirmation that you can commit to $1,600/month on weekly milestones.