Plays a crucial role in the design, development, configuration, integration, and support of the Dynamics 365 ecosystem, which includes Customer Engagement (CE), Power Platform, Portal, and related systems. Instrumental in the ongoing rollout of Dynamics 365 and subsequent development projects. Collaborate with Product Managers, Developers, Testers, Business Owners, Business Systems Support, and external vendors within the Scaled Agile Framework (SAFe). Work closely with agile teams to develop, configure, integrate, and document all technical components of the CRM solution. Provide training and development for existing IT staff, sharing your technical expertise and best practices related to Dynamics 365 CE. Develop solutions that address the people, process, and technology needs of the organization, and to translate business challenges into process/technical solutions. Essential Functions • Lead the design, development, configuration and integration of Dynamics 365 mapping business requirements and processes to solutions. • Accountable for understanding business requirements and developing solutions that align with those requirements. • Learn and adopt artificial intelligence to enhance business capabilities and team efficiency. • Proficient in Plug-In development, Portal development along with Power Platform (Dataverse, flows and PowerApps) • Administer and maintain the Dynamics 365 solution in production. • Manage user roles and permissions. • Ensure application components are in compliance with the enterprise and solution architecture and apply best practices. • Follow change control procedures and manage the deployment from development to test to production. • Collaborate with IT colleagues, business subject matter experts and outside vendors on end user issues and new application functionality. • Adhere to Scaled Agile Framework (SAFe) agile implementation methodology, including participation in PI planning, daily standups and documenting work in AzureDevOps. • Complete technical design deliverables and documentation. • Provide post-production technical support to end users. • The ability to envision and document solution architecture and application designs • Adhere to organizational policies and values. Required Experience • Technical, development and administration experience with Microsoft Dynamics Customer Engagement (CE) (e.g., Sales and Marketing), including configuration and customization experience. • Experience working with JavaScript, C#, .NET, ASP, HTML, CSS, and database platforms including SQL Server • Familiarity with source code management concepts using Azure DevOps. • Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK. • Experience and/or knowledge of Dynamics 365 and the O365 platform as it pertains to feature sets that integrate with Dynamics solutions, including SharePoint, MS Office, Azure Logic Apps, and Web API Integration. • Familiarity with and experience working with Azure or similar cloud services. • Familiar with creating dashboards and reports using Power BI. • Understanding of the common data model and security model and mechanisms to extend and build new data relationships. • Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction. • Must be able to effectively prioritize and assign work to meet deadlines. • Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology. • Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups. • Minimum ten years of experience working in a technical / development capacity. • Minimum five years of experience working with Dynamics 365 / CRM. • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. • Candidates located in the Washington, DC metro area or Chicago are preferred.

Microsoft Dynamics 365 CRM Trainer (Virtual & On-Site) We are seeking an experienced and engaging Microsoft Dynamics 365 CRM Trainer to support a large-scale training initiative. The ideal candidate is passionate about user enablement, possesses deep Microsoft Dynamics 365 CRM knowledge, and has a proven track record delivering both virtual and instructor-led classroom training. This role requires excellent presentation and facilitation skills, the ability to engage diverse audiences, and a willingness to travel within the United States as needed. Responsibilities • Deliver end-user training for Microsoft Dynamics 365 CRM. • Facilitate both virtual and on-site instructor-led training sessions. • Provide post-training support and answer user questions. • Collaborate with project stakeholders to ensure training objectives are met. • Adapt training delivery to meet the needs of different learner groups. • Maintain a high level of professionalism and customer service throughout all training engagements. • Training materials will be provided, along with a structured Train-the-Trainer program to ensure readiness and consistency in delivery. Schedule • Training schedule for 2026 will be provided in advance. • Part-time engagement throughout 2026. • Anticipated full-time training schedule for approximately six months during 2027. • Travel required; all training locations will be within the United States. Qualifications • Proven experience delivering Microsoft Dynamics 365 CRM training to end users. • Strong knowledge of Microsoft Dynamics 365 CRM functionality and business processes. • Microsoft Dynamics 365 certification preferred; equivalent hands-on implementation and training experience will be considered. • Financial Services Industry experience is a plus. • Demonstrated experience delivering both virtual and classroom-based training. • Strong interpersonal, organizational, and facilitation skills. • Ability to work independently and collaboratively within a project team. • Willingness and ability to travel as needed throughout the United States.

We are looking for a talented, energetic, and creative developer to help our data science/analytics enterprise by enhancing and maintaining existing apps which integrate data across Azure AD, Dynamics 365, SharePoint, and a Microsoft console app (C#). The immediate need is to update a console app that uses the recently deprecated Azure ACS. We need someone who can deploy a Microsoft Entra ID (or similar) authentication method for SharePoint in the console app (C#). Though this is a quick turnaround, small-scoped project, we are interested in finding a developer who can also support our app platform on a long-term P/T basis.

We're a US-based IT and systems integration firm building out a Business Central implementation for a client launching a new US distribution branch. We're looking for an experienced, certified Business Central consultant to work as part of our delivery team on a white-label basis — you deliver the ERP core, we own the client relationship, architecture, and surrounding integration layer. This starts as a scoped implementation with strong potential to become an ongoing relationship as we take on additional Business Central engagements. What the client environment looks like New US distribution branch — distribution, not domestic manufacturing (finished product is imported) Fulfillment handled by a third-party logistics provider (3PL) — no in-house warehouse Small initial user base (2–3 full users), expected to grow Parent company runs SAP; the US branch will need data flow/coordination with the parent Microsoft 365 environment throughout Scope of work Advise on Essentials vs. Premium licensing and environment setup Configure Business Central for a US distribution entity: financials, US sales tax, purchasing, inventory Design and build the integration between Business Central and the 3PL (orders out, receipts in, shipment confirmations, inventory sync — API or EDI depending on the 3PL) Design the data flow / integration approach between Business Central and the parent company's SAP (master data, intercompany, consolidation inputs) Handle landed-cost / import handling for incoming goods Integrate US tax automation (e.g., Avalara or Vertex) Data migration and go-live support Document the build for our internal handoff and ongoing management Required Proven Business Central (and/or Dynamics NAV) implementation experience — please cite specific projects Microsoft certification in Business Central (or clear equivalent demonstrable expertise) Hands-on experience integrating BC with 3PL / logistics systems (API and EDI) Experience with US sales tax configuration and a tax engine (Avalara/Vertex) Comfortable working white-label under a prime contractor, with us as the client-facing party Clear written English and reliable communication in US Eastern business hours Strong plus Experience with BC-to-SAP integration or multi-entity / parent-subsidiary setups Distribution, wholesale, food & beverage, or import/export vertical experience Power Platform / Azure Logic Apps integration experience Multi-currency and international consolidation experience To apply, please include Two or three specific BC implementations you led, with your exact role and the integration work involved Your experience connecting BC to a 3PL and to SAP (name the systems) Your certifications Your hourly rate and typical availability A short note on how you'd approach the 3PL + parent-SAP integration for a small distribution branch We value clear communication and clean documentation as much as technical skill. We're building a bench of reliable partners, so a strong fit here means repeat work.

We are seeking a skilled freelancer to assess, troubleshoot, update, and document an existing Microsoft Power Automate solution that contains multiple flows that interact with SharePoint and Dynamics 365. The ideal candidate will have experience in automating business processes and integrating various applications. Responsibilities include designing, testing, and optimizing workflows to enhance efficiency and productivity. Familiarity with Azure DevOps required.

We are seeking a skilled and detail-oriented Dynamics 365 Tester to lead and execute testing efforts across Microsoft Dynamics 365 and Power Platform (Power Automate, Power Apps), with a strong focus on validating integrations and end-to-end business processes. This role requires hands-on experience with manual and automated testing and an understanding of content management, workflows, and system integrations. The ideal candidate will be comfortable working in a SAFe Agile environment and bring a strong focus on quality, continuous improvement, and business process validation. ________________________________________ Essential Functions • Design and execute test plans across Dynamics 365, Power Platform and SharePoint Online, and integrated solutions (functional, regression, integration, performance, UAT) • Validate Power Platform capabilities including document management, workflows, permissions, and user experience • Test and ensure quality across integrations between Dynamics 365, Power Platform, SharePoint, and related platforms • Collaborate with cross-functional teams to validate end-to-end business processes and requirements • Document defects, test results, and maintain logs; raise risks and escalate when needed • Support user acceptance testing and provide guidance to business users • Leverage tools such as Azure DevOps, Mabl, Playwright, and other frameworks to improve coverage and efficiency • Continuously improve testing processes, automation coverage, and integration validation strategies ________________________________________ Required Experience • BS in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience) • 4+ years of software testing experience, including manual and automated testing • 3+ years of experience testing Microsoft Dynamics 365 and Power Platform • Experience validating system integrations, workflows, and data exchange across platforms • Familiarity with test management tools (Azure DevOps, Playwright or Mabl) • Strong understanding of Power Platform (Power Automate, Power Apps) • Experience working within the SAFe framework • Strong communication, analytical, and problem-solving skills with attention to detail ________________________________________ Preferred Experience • Experience testing Dynamics 365 and SharePoint integrations • Familiarity with SharePoint supporting workflows and integrations • Experience in environments focused on content management and business process modernization • SAFe certification (e.g., SAFe Tester) • Candidates located in the Washington, DC metro area or Chicago are strongly preferred ________________________________________ Competencies • Strong attention to detail and commitment to quality • Ability to collaborate effectively across technical and business teams • Proactive risk identification with timely escalation • Ability to support modernization efforts, including validating new solutions as legacy platforms are retired and business processes are streamlined • Continuous improvement mindset with a focus on efficiency and coverage

We are seeking a skilled and detail-oriented D365 CE/FO Tester to lead and execute testing efforts across Microsoft Dynamics 365 Sales (CE) and Finance (FO) platforms. This role requires hands-on experience with both manual and automated testing, and a strong understanding of business processes and system integrations. The ideal candidate will be comfortable working in a SAFe Agile environment and have a passion for quality assurance, continuous improvement, and emerging technologies such as AI-driven testing. Essential Functions • Design and execute comprehensive test plans including functional, regression, integration, performance, and UAT testing. • Manage and execute manual and automated test cases using tools like Azure DevOps, AccelQ, Selenium, and other • frameworks. • Collaborate with cross-functional teams to understand requirements and ensure quality delivery. • Participate in Agile ceremonies and align testing efforts with SAFe principles. • Document defects, test results, and maintain detailed logs. • Support end-user testing and provide walkthroughs of features. • Leverage AI-based testing tools to enhance coverage and efficiency. • Continuously improve test automation processes and coverage. Required Experience • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. • 4+ years of software testing experience, including manual and automated testing. • 3+ years of experience with Microsoft Dynamics CRM and/or Finance. • Familiarity with AI-driven testing tools and methodologies. • Experience with test management tools (Azure DevOps, Jira, ALM Octane). • Strong understanding of Dynamics 365 Sales (CE) • Excellent communication, analytical, and problem-solving skills. • Attention to detail and commitment to quality. • Experience working within the SAFe framework Preferred Experience • SAFe certification (e.g., SAFe Tester) • Experience in integrated environments involving CE and F&O data exchange. • Strong understanding of Dynamics 365 modules and Finance processes. • Background in project management, change management, or business analytics. • Candidates located in the Washington, DC metro area or Chicago are preferred.

***No agency, please*** The contractor must be located within the United States. The expected volume of hours will be high, so please provide your most competitive rate. Requirements: • Experience in multiple Power Platform and/or D365 projects as a technical consultant. • Experience with Microsoft Dynamics 365 and/or Power Platform in the following areas: o Minimum 5-8+ years consulting/development experience in Microsoft technologies. o Experience in Data Modeling and mapping. o PowerApps, Azure Portal/Services, Dataverse. o Model driven forms, views, workflows and reports development. o Programming languages o Understanding of Synchronous and Asynchronous integration patterns o Role-based security design and customization o Development and change tracking using Visual Studio, Azure DevOps/GIT o Provide Dynamics 365 development effort estimates. o Create technical design documents o Ensure that code is testable and is tested. o Execute unit testing for the new functionality developed. o Ability to organize, prioritize, estimate and deliver tasks meeting deadlines o Confidence and willingness to expand technical prowess o Ability to adapt to constantly evolving technologies o Ability to meet deadlines and multi-task effectively o Experience working with a multicultural and/or multilingual team across several time zones o Power BI report development/data modeling

We are a 5-person sales team at a custom manufacturing company. We need Microsoft 365 email add-ons and Easy Flow created, CRM cleanup, and pipeline setup.

The configuration/release manager plays a crucial role in managing the release of software applications, ensuring smooth code deployments and maintaining high-quality standards. Along with software releases, this role is responsible for the development, configuration, administration and technical support for the Dynamics 365 Sales application. This individual will participate in the continued rollout of Dynamics 365 and all subsequent CRM development projects. The release manager will be working collaboratively with the IT technical team, IT business analysts, IT managers/architects and business subject matter experts to develop, configure, integrate and document all technical components pertaining to the CRM solution. In addition, this individual will assist with the training and development of the existing IT staff regarding the technical development and features of Dynamics 365 Sales, bringing forth their technical expertise and best practices. The individual will also be coordinating with adjacent application owners to coordinate successful multi-application deployments, for example, Dynamics 365 CE, Finance & Operations, Fabric & Power BI, etc. ESSENTIAL FUNCTIONS: • Core responsibilities of this role include release management including scheduling and coordinating PI (Program Increment) deployments across multiple environments, tracking release progress, issues and resolutions using Azure DevOps continuous integration/continuous deployment (CI/CD) tools. • Managing and organizing code in Azure DevOps and/or GitHub repositories. Maintaining and improving code management systems and practices. • Helping developers with code merging issues and providing guidance related to promoting Solutions to higher environments. • Dynamics CRM development experience with in-depth knowledge of Sales, Marketing, Power automates, Power portals and Dataverse • Administer and maintain the Dynamics 365 applications to ensure Sandbox environments are in sync with Production. • Manage user roles and permissions. • Ensure application components are in compliance with the enterprise and solution architecture and apply best practices. • Conduct hands-on implementation, configuration and development of the various components of Dynamics CRM. • Adhere to an iterative, Scaled Agile (SAFe) implementation methodology. • Complete technical design deliverables and documentation. • Adhere to organizational policies and values. • Perform additional duties and participate in special projects as assigned. • Monitor Wave release and be a proactive on it • Environment refreshes from production to lower environments including post refresh steps like removing PII, updating connections, environment variables, etc. • Writing automation using scripting and use of AI agents to automate recurring tasks • Conduct hands-on implementation, configuration and development of various components of Dynamics CRM Required: • Bachelor’s or master’s degree in a technology/engineering/computer science related degree. • At least seven years’ work experience in a technical development role and at least five years working with Dynamics. • Technical, development and administration experience with Dynamics 365 Sales, including configuration, security assessment, security optimization, and customization experience. • Must have in-depth knowledge of Git SCM system including extensive experience with PR based development, resolving git code merge issues, cherry picking git commits, etc. • Azure DevOps CI/CD pipeline experience. • Extensive experience with CI/CD tools like Azure DevOps or VSTS. • Hands-on experience with Azure. • Extensive experience in Power portal setup, configuration and Dataverse environment creation and refresh activities managing Dataverse storage by developing and monitoring data cleanup jobs • Demonstrated understanding of the common data model and security model and mechanisms to extend and build new data relationships. • Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction. • Must be able to effectively prioritize work to meet deadlines. • Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology. • Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups. • Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio). • Demonstrated analytical and qualitative abilities. • Experience in Information Technology in business application development and maintenance in a technical capacity. Preferred: • Ability to apply Agentic AI to optimize code quality, recurring processes, release management, etc. • Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK. • Experience with adjacent Dynamics 365 applications like Finance & Operations, Microsoft Fabric and Power BI.