About Us Hella Handcarved is an interactive printmaking and design studio creating custom hand-carved stamps, live community block-printing experiences, branded activations, and handmade art. We're growing quickly and looking for a proactive Virtual Assistant to help keep our operations organized while providing exceptional customer support. We're looking for someone who enjoys building systems, communicating with people, and helping creative businesses thrive. This is a long-term position with room to grow into a larger operations or project management role. --- Responsibilities Customer Support & Email Management - Respond to customer inquiries with warmth, professionalism, and attention to detail - Manage order updates and communicate production timelines - Answer questions about custom stamp orders and live event bookings - Follow up with customers waiting on proofs, invoices, or approvals - Organize and maintain inboxes to ensure nothing falls through the cracks Calendar & Meeting Management - Schedule meetings and discovery calls - Coordinate appointments with clients and event organizers - Send reminders and confirmations - Manage calendar availability and booking links Sales & Outreach - Research potential events, markets, festivals, nonprofits, and businesses - Send personalized cold outreach emails introducing Hella Handcarved - Conduct outreach through Instagram, Facebook, and LinkedIn when appropriate - Track leads and follow-up conversations - Help build long-term partnerships and sponsorship opportunities Administrative Support - Create and maintain spreadsheets and trackers - Organize Google Drive files and documents - Update CRM or customer database - Assist with invoices, contracts, and basic project coordination - Help improve and automate repetitive workflows using AI and automation tools Operations Support - Help identify opportunities to streamline business processes - Document Standard Operating Procedures (SOPs) - Recommend systems that improve efficiency and customer experience - Support special projects as our business grows --- We're Looking For Someone Who Is: - Exceptionally organized - Proactive and self-directed - Friendly and professional in written communication - Comfortable talking with customers and potential partners - Tech-savvy and quick to learn new systems - Detail-oriented without needing constant supervision - Excited about supporting a small creative business with a community-centered mission --- Preferred Experience - Virtual Assistant or Executive Assistant experience - Customer service or client success experience - Inbox management - Calendar management - Cold email outreach or lead generation - Google Workspace - Canva - Notion, Airtable, Trello, Asana, or ClickUp - CRM systems - Social media messaging and communication - AI tools for improving workflows/accessibility --- Bonus Points If You Have Experience With - Creative businesses - Handmade products or artisan brands - Event coordination - Community organizations - Small business operations - Process automation --- Hours - Flexible - Starting around 5–15 hours per week with opportunity to increase - Long-term preferred --- To apply, please answer the questions. Please note: we care more about initiative, communication, and reliability than having a perfect résumé. If you're someone who loves creating order from chaos and helping meaningful businesses grow, we'd love to hear from you.

Hello, I am looking for a temporary Dental Receptionist to help answer phone calls for my dental practice while I am away. The primary responsibilities would include answering incoming calls, scheduling new patients, and scheduling or rescheduling existing patients. Communication with patients would also take place through Curve Dental text messaging, so experience with Curve Dental EHR is strongly preferred. If the temporary arrangement works well, I would be interested in discussing a long-term/full-time position with additional responsibilities such as insurance verification, billing, accounts receivable, and other front office duties. I look forward to learning more about your experience and seeing if we would be a good fit.

Brothers Koren is a voice-centered transformational education business based in Ojai, CA. We guide people through deep, intimate programs — including our flagship Songwriter’s Journey, a six-month rite of passage into voice, music, and personal story. Our clients are on a real journey. They’re not buying a course. They’re trusting us with something tender. The way we hold them matters. We’re looking for a warm, organized, and proactive Client Manager to be the behind-the-scenes heartbeat of our client experience. You’ll be the connective tissue between our clients and the Brothers — making sure every session is booked, every question is answered, and every person feels held throughout their journey with us. This is a remote, part-time role (~10 hours/week) that requires someone who’s detail-oriented, emotionally intelligent, and genuinely cares about people. You’re a Fit If You… • Have experience in client management, customer support, or executive assistance • Are a clear, warm communicator — especially in writing • Can hold space for clients who are in a vulnerable, transformational process (this work touches people deeply) • Are proactive, not reactive — you anticipate needs before they become problems • Are fluent in Monday.com, Slack, Google Calendar, and Gmail • Work independently without needing constant direction • Have great attention to detail and follow-through • Are comfortable working with a small, mission-driven creative team

About the Role Medstar Media is a marketing agency specializing in medical spas, aesthetic practices, wellness clinics, and healthcare providers across the United States. We're looking for a detail-oriented, personable individual to help evaluate the patient experience at our clients' practices. This is a unique remote position that combines customer service, communication, and quality assurance. Your role will be to act as a prospective patient and assess how effectively practices respond to inquiries, communicate with leads, and handle patient interactions. Responsibilities - Submit contact forms through client websites - Monitor response times via phone, text, and email - Engage in text message conversations using provided scripts and scenarios - Call practices and evaluate the professionalism, friendliness, and effectiveness of staff interactions - Ask prepared questions and document responses - Complete detailed reports on your experience and findings - Provide feedback that helps improve client performance and patient communication What We're Looking For: - Native or near-native English proficiency - Excellent verbal and written communication skills - Comfortable speaking with people on the phone - Friendly, outgoing, and confident personality - Strong attention to detail - Ability to follow instructions and document findings accurately - Resourceful and able to think on your feet during conversations - Customer service, sales, call center, or patient coordination experience is a plus What We Provide - Complete training and onboarding - Scripts, guidelines, and evaluation criteria - Communication and reporting platform - Flexible remote work environment To Apply - Please submit your resume - Please submit a quick video explaining why you believe you'd be a great fit for this role. We look forward to hearing from you!

We are seeking a facilitator to lead a mystery game as a teambuilding exercise. The facilitator will act out a character and guide participants through a mystery scenario, encouraging collaboration and problem-solving. The ideal candidate will have experience with teambuilding activities, and will be able to engage participants in an immersive experience.

IT Support & Microsoft 365 Administrator (Ongoing Relationship) – Denver Tech Center Preferred About Us J3 Engineering is a growing engineering and technology-focused company seeking a reliable IT professional to provide ongoing support for our team. We are looking to establish a long-term relationship with someone who can help manage our Microsoft environment, support employee onboarding/offboarding, and serve as our go-to resource for future IT needs. While much of the work can be performed remotely, we strongly prefer someone located in the Denver Tech Center (DTC) or greater Denver area who can provide occasional onsite support when needed. Responsibilities Microsoft 365 & Entra Administration User account creation, modification, and deactivation Microsoft Entra ID (Azure AD) administration License management and assignment MFA configuration and troubleshooting Group and permission management Security policy implementation and maintenance Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive) Computer Setup & Employee Onboarding Windows laptop setup and configuration New employee onboarding Software installation and configuration Device enrollment and security configuration Standardization of workstation deployments Documentation of setup procedures Ongoing IT Support Troubleshooting user issues Microsoft Office and Teams support Email and authentication issues Printer, network, and connectivity troubleshooting General desktop support Technology recommendations and best practices Future Projects (As Needed) Microsoft 365 optimization Security reviews and improvements Device management implementation Backup and recovery planning Process automation IT documentation and SOP creation Ideal Candidate Required Experience Microsoft 365 Administration Microsoft Entra ID / Azure AD Windows 10/11 Administration Exchange Online Microsoft Teams Administration User onboarding/offboarding processes Preferred Qualifications Microsoft certifications Experience supporting SMB organizations (10-100 employees) Intune / Endpoint Management experience SharePoint administration experience Cybersecurity best practices knowledge Denver-area location with ability to provide occasional onsite support Engagement Details Ongoing relationship Estimated 5-15 hours per month initially Additional project work available Mix of scheduled and on-demand support Long-term preferred When Applying Please include: Your Microsoft 365 and Entra ID experience Relevant certifications Your location Typical response time for support requests Examples of similar clients you support Your hourly rate

Our well-established and quickly growing automotive recruiting/marketing company is seeking a highly experienced and skilled Customer Service & Administrative Manager to join our team. RESPONSIBILITIES: - Serve as the primary point of contact for all client questions, concerns, and requests. - Promptly respond to and manage client emails, calls, and voicemails. - Address and resolve all client inquiries while delivering outstanding customer service. - Meticulously track client updates and activities through our CRM (Hubspot). - Help oversee and facilitate internal client processes such as onboarding, offboarding, billing, and invoicing. - Assist with various routine administrative tasks and internal projects (help build SOP’s, process documentation, deliverables, etc) as needed. REQUIREMENTS: - 3+ years of phone-based customer service experience (B2B is a plus) - Prior experience navigating tough customer interactions (addressing issues, resolving concerns, etc) - Ability to dedicate at least 2+ hours per day Monday-Friday (flexible on mornings or afternoons) - Ability to understand customer needs, take ownership, and solve problems - Exceptional verbal, written, and interpersonal communication skills - Extremely organized, reliable, and high attention to detail - Technically adept with proficiency in CRM’s, Microsoft Office, etc To start, the focus is primarily customer service plus some light admin work — currently only about 1–3 hours a day total. From there, the role can go a couple of different directions depending on availability, skillset, and interest. Option A is to stay in that lane long-term if that's the best fit. Option B is to grow into something much more involved (managing routine projects and responsibilities, filling operational gaps, learning different areas of the business, helping train new team members as we scale, leadership/management opportunities, etc). Either direction works great for us. We're a quickly growing company with a lot of room for the right person to advance and ultimately just want to find someone awesome to add to the team long term.

Our company is seeking a skilled and experienced individual to answer phones and engage in moderate real time complex problem-solving. The ideal candidate will possess exceptional interpersonal skills to effectively handle customer interactions and resolve issues efficiently. Strong communication and analytical skills are essential for this role.

As a Call Support Agent, you will make outbound calls to healthcare organizations—including clinics, provider offices, and hospital departments—on behalf of our clients. Your primary responsibility is to verify provider details, schedule follow-up calls when needed, and ensure all information is accurately recorded in our CRM. You should be comfortable with high-volume calling, clear communication, and consistent, quality documentation. This role is ideal for someone who is organized, personable on the phone, and able to follow structured workflows with precision. About the Role: - Receive 50–100 outbound calls per day to healthcare organizations to verify provider, patient, and or claims related information. - Follow a structured calling workflow to gather required data and ask targeted verification questions. - Schedule follow-up calls, callbacks, or escalations as needed. - Enter accurate, complete notes into our CRM and internal systems. - Maintain high attention to detail and data accuracy across all interactions. - Communicate professionally and clearly with external offices on behalf of SuperDial and our clients. - Identify any issues or discrepancies and escalate appropriately. - Meet daily and weekly productivity goals for call volume and accuracy. About You: - You have 1+ year of experience in a call center, healthcare operations, customer support, or similar role. - You’re comfortable making high-volume outbound calls and handling repetitive workflows with consistency. - You communicate clearly, politely, and professionally on the phone. - You are highly organized, reliable, and detail-oriented. You can follow scripts and structured processes while still engaging naturally. - You’re a fast learner who can pick up new systems quickly. - Experience calling healthcare organizations or working in RCM, patient access, scheduling, or medical office support is a plus, but not required.

We are seeking a Customer Service Representative to manage inbound calls and perform light administrative tasks for our growing home services company. The ideal candidate will have experience with ServiceTitan and be able to provide exceptional customer service while efficiently handling customer inquiries. Responsibilities include answering inbound calls through our cloud-based phone system, scheduling service appointments, resolving customer concerns, and completing administrative tasks as needed. As the first point of contact for our customers, you will be responsible for delivering a friendly, professional, and empathetic experience on every interaction. You will answer calls for HVAC, plumbing, and electrical service requests, gather accurate customer information, schedule appointments, explain service processes, and ensure calls are properly documented within ServiceTitan. Our phone system is fully cloud-based, so candidates must be comfortable using computer-based communication tools, navigating multiple applications simultaneously, and maintaining a reliable internet connection while working. The ability to remain calm under pressure, multitask, and maintain a high level of customer satisfaction is essential. Additional responsibilities include updating customer accounts, processing basic administrative requests, coordinating with dispatch as needed, reviewing technician schedules for availability, and assisting with outbound calls when necessary. The ideal candidate is dependable, detail-oriented, organized, and comfortable working in a fast-paced environment while maintaining accuracy and professionalism. Previous experience in the home services industry and proficiency with ServiceTitan are strongly preferred.