About Us Silverthread is a software analytics company that helps organizations understand software architecture, technical debt, modernization risk, and AI-generated code quality. Our customers include government agencies, defense contractors, software-intensive organizations, and commercial enterprises. We are a small but established company (14+ years) with proven technology, existing customers, and a growing set of new capabilities. We are looking for an experienced marketing leader to help us refine our go-to-market strategy and accelerate pipeline growth. What We Need We are looking for a fractional CMO or senior B2B marketing strategist who can help with both strategy and execution. We are not looking for someone who only delivers a marketing plan and walks away. We need someone who can help develop the strategy, prioritize initiatives, and work alongside our team to execute and refine programs. Our goal is not simply to increase activity or generate generic leads. We are looking for support that helps create qualified sales opportunities that move through our pipeline and ultimately contribute to increased revenue. Our current challenges include: • Clarifying and simplifying our messaging • Improving market awareness • Identifying the highest-value target segments • Increasing qualified pipeline • Balancing government and commercial opportunities • Determining which marketing channels deserve investment • Building a repeatable lead generation process Scope of Work Potential areas of responsibility include: • Reviewing our current marketing efforts and materials • Refining positioning, messaging, and value proposition • Defining and validating ideal customer profiles (ICPs) • Segmenting target audiences • Reviewing website content and conversion paths • Evaluating email campaigns and outreach programs • Advising on marketing technology and AI-enabled workflows • Recommending and helping launch marketing campaigns • Developing metrics and reporting • Providing ongoing guidance and execution support Ideal Experience We are particularly interested in candidates with experience in: • B2B software or SaaS marketing • Enterprise technology sales cycles • Technical products and complex value propositions • Fractional CMO engagements • Demand generation and pipeline development • Marketing strategy and execution • AI-enabled marketing workflows and automation Experience selling to engineering, software development, technology leadership, or enterprise IT organizations is a plus. Engagement Initially seeking a part-time/fractional engagement with potential for a longer-term relationship if there is a strong fit. Please include your resume, hourly rate, monthly retainer expectations (if applicable), and availability.

Looking for an experienced Bubble.io developer to build a crowdfunding platform MVP from the ground up. Core Features Needed: • User registration and profile creation with email domain restriction • Campaign creation and management • Donation flow with optional donor tip at checkout • Stripe Connect integration for automated payouts • Identity verification integration triggered at payout stage via third party API • Basic admin dashboard for campaign review and approval • Mobile responsive design How Verification Should Work: • Users create campaigns freely • Verification is triggered only once a campaign reaches a minimum funding threshold • Payout is held until verification is confirmed • Verified users receive funds automatically upon confirmation How Tipping Should Work: • Optional tip prompt presented to donor at checkout • Tip amount configurable by admin • Tips collected separately and routed to platform account Requirements: • Strong Bubble.io portfolio with similar platforms • Proven Stripe Connect experience specifically • Experience integrating third party APIs into Bubble • Clean, well documented workflows • Available for post-launch support Project Details: • Scope: MVP only, core functionality listed above • Timeline: 4-6 weeks

Expert Meta Ads Growth Marketer (Creative + Media Buying + Scaling) About Us Cyngn is a Silicon Valley robotics company building AI-powered autonomous vehicles for industrial material handling. We help industrial companies automate repetitive workflows using self-driving tuggers powered by our proprietary DriveMod autonomy platform. Our mission is to solve labor shortages while improving safety, productivity, and operational efficiency through practical, enterprise-ready automation. We’re looking for someone who doesn’t simply “manage ads.” We want a growth marketer who knows how to build, test, optimize, and continuously improve Meta campaigns that scale. ⸻ What You’ll Own You’ll be responsible for our entire Meta advertising program. This includes: * Building campaign strategy from the ground up * Creating campaign structures inside Meta Ads Manager * Audience research and testing * Pixel and conversion optimization * Budget allocation and scaling * Creative strategy * Image, video and UGC asset creation * Copywriting * A/B testing dozens of creative variations * Weekly reporting with actionable insights * Finding new growth opportunities before we ask You should constantly be asking: “What should we test next?” ⸻ Creative Is Critical We’re looking for someone who understands that creative wins Meta. You should be comfortable producing or directing: * Static image ads * UGC concepts * AI-generated creative * Short-form video * Motion graphics * Carousel ads * Hooks and headlines * Multiple creative variations every week ⸻ Bonus Skills (Highly Preferred) While Meta is the primary focus, we’d love someone who can also help with: * Google Ads * Microsoft Ads (Bing) * LinkedIn Ads * Google Tag Manager * Landing page optimization (Hubspot based) * CRO The more channels you can contribute to, the better. ⸻ What Success Looks Like * Lower CAC * Higher ROAS * Drive + scale qualified leads/SQLs * Constant creative testing * Data-driven decisions * Clear communication * Fast execution * Bringing new ideas—not waiting for instructions ⸻ Requirements * Strong experience managing Meta Ads * Proven success scaling campaigns * Strong portfolio of ad creatives you’ve personally built * Strong understanding of attribution and conversion tracking * Excellent communication We’re looking for a long-term partner, not someone who simply turns campaigns on and off.

Long-term partnership. Individual operator or tight team. Bootstrapped venture. Propose your engagement. Project Overview BuildQuest is a SaaS marketplace helping homeowners plan $100K–$2M construction projects — major remodels, additions, custom builds. We solve a chronic problem that has plagued residential construction for decades, and we solve it from both sides of the marketplace. Order matters: BuildQuest was built to serve homeowners first. Pros come second. That orientation defines our positioning, pricing, and every decision. What we are BuildQuest is a real SaaS platform in active development — not a slide deck and not a solo founder side project. There’s a serious engineering team, a UI/UX and product lead, and an advisory board with deep tech backgrounds. The product is in good hands. What’s been founder-built and now needs a marketing partner is the public-facing marketing layer — brand voice, story, creative, distribution, infrastructure. That’s the work this hire takes over. Companion Document We’ve also attached the BuildQuest Marketing Manifesto to this posting — eight specific beliefs that shape what we’re hiring for. Please review it before responding. Candidates who reference it directly in their proposal will be evaluated more favorably. The two-sided problem Homeowner side (B2C — primary audience, paying customer). Planning a major project today means fragmenting effort across Pinterest, contractor calls, cost calculators, and trial-and-error research — to figure out what to build, articulate a personal style, land on a realistic budget, and find qualified pros. Months or years. Many projects die in the planning phase. Pro side (B2B — served through serving homeowners). Design and construction pros burn hundreds of hours on unrealistic prospects, then get charged by referral services to chase the same kind of leads. They’re tired of being courted as the customer. How BuildQuest flips the script. Most marketplaces in this category court pros as the customer and treat homeowners as the lead being sold. We do the opposite. Homeowners are the paying customer. Pros earn access by being good at their work — and what they get is fundamentally different from a referral platform: clients with clear scope, defined style, realistic budgets, ready to engage. That’s the B2B strategy: serve pros by serving the homeowner well. Why Now • AI is rewriting consumer discovery. Google search volume is plateauing for the first time. Homeowners increasingly ask ChatGPT, Perplexity, and Claude. The search-and-aggregator model that built Houzz and Angi is structurally shifting. • The referral-platform model is collapsing under pro fatigue and broken unit economics. • Consumer expectations for premium service in residential construction are at an all-time high — with almost nothing in the current landscape meeting them. Someone builds the homeowner-first incumbent in this space within the next 24 months. We intend it to be us. The marketing partner who joins now helps decide what that brand becomes. Why this engagement is different Long-term partnership, preserves your independence. Joining for the long haul — not executing a campaign and disappearing, and not a soft pitch to W-2. The best independents are independent for real reasons; we respect that. Brand DNA, not brand amplification. The narrative, voice, message architecture, and launch playbook are still being shaped. You help architect them. That window closes at launch. A storytelling and visual craft role at its core. The marketing partner owns the brand’s words and the visual output of marketing — mockups, ad creative, collateral, video concepts, social. Clint runs UI/UX and product design; the marketing partner runs marketing design. Two crafts, side by side. Founder-led content is the engine. Bill’s podcast (59 episodes and growing), book, and 30+ years of expertise are the engine. The partner builds the systems around it that scale the founder’s authority — amplification, distribution, repurposing. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Core focus areas Creative voice, copy & visual execution (primary) • Develop the brand voice and message architecture for both audiences (homeowner-first B2C, pro-serving B2B) • Write the core marketing collateral — landing pages, email sequences, ad copy, sales pages, social posts, video scripts, podcast descriptions • Produce designed mockups and finished-feeling marketing collateral — show up to working sessions with visualized concepts, not just briefs • Identify hook points — the moments where a homeowner (or pro) commits — and architect messaging and creative around them • Build the educational content strategy that translates 30+ years of construction expertise into content that genuinely teaches and converts • Develop launch narratives across pre-launch, beta, soft launch, public phases Launch & lifecycle systems (primary) • Design and execute waitlist and beta tester recruitment • Recruit design and construction pros to the platform’s free tier • Architect the full lifecycle — acquisition, activation, retention, expansion, referral, win-back • Run early acquisition tests with discipline on owned vs. rented attention Distribution & owned channels • Build distribution systems that turn content into actual attention • Prioritize owned media (email, podcast, community) over rented (paid) • Establish partnership and co-marketing strategy with adjacent brands Polish & revamp the marketing layer • Elevate the current marketing websites (founder-built; in need of partner-driven polish or revamp) • Audit and elevate current social presence and email list • Keep / optimize / rebuild decisions; lead execution Marketing infrastructure • Propose and implement CRM, automation, analytics, reporting • Email automation workflows • AI-augmented content workflows turning 59+ podcast episodes into multi-channel reach Content strategy, SEO & AI-era discovery • Modern SEO: semantic search, topic clusters, E-E-A-T • AI-era discovery: GEO/AEO, structured content for LLM citation, presence inside AI-generated answers • Repurposing systems for long-form expertise • Local SEO for the pro side Required capabilities Creative voice and copy. This role lives or dies on storytelling. You take 30+ years of construction expertise and turn it into stories homeowners feel and pros trust. You write hooks that convert. You design educational content that earns trust by genuinely teaching. You think in hook points and architect messaging around them. You write in long-form and short-form, B2C and B2B. Visual design fluency. You bring concepts to life visually — mockups, layouts, ad creative, social posts, video concepts, marketing collateral that’s already designed when it hits the table. Fluent in modern design tools (Figma, Canva, AI design and video tools). You produce finished-feeling work without waiting on a designer. Sector experience. U.S. home improvement, real estate, or residential design/construction — or proven ability to go deep on a complex category fast, with portfolio evidence. 0→1 launch experience. You’ve shaped brand positioning from scratch and taken products through pre-launch → beta → soft → public launch. Portfolio work to show. AI-era discovery (GEO/AEO). You build for presence inside AI-generated answers, not just search results pages. The most consequential shift in marketing discovery since Google itself The mission for a 2026 launch. Distribution-first thinking. Content abundance is no longer the constraint; distribution is. You measure success on reach and engagement, not output volume. Lifecycle marketing. You think in the full arc — acquisition, activation, retention, expansion, referral, win-back — not just the funnel top. Modern, AI-augmented marketing practice. You’ve built technology-augmented workflows that deliver meaningful productivity gains. Show us how a single operator or tight team uses today’s tools to deliver what used to take ten people — and how that leverage serves both sides of a two-sided marketplace. Analytics, stack architecture, systems thinking. Expert-level analytics, A/B testing, attribution, dashboard design. Can propose and implement a marketing stack appropriate to an early-stage two-sided SaaS. Reusable workflows. Strongly preferred • Two-sided marketplace experience — chicken-and-egg dynamics, geographic clustering, network effects • Vertical SaaS marketing — deep industry credibility, partnerships, community over feature comparisons • Founder-led content systems — you’ve built repurposing and distribution around a founder’s voice without losing the voice Helpful, not required • Performance marketing (Meta Ads, Google Ads, LinkedIn) • Podcast and long-form content optimization • Conversion rate optimization • Prior fractional or agency experience with early-stage clients What you’d be working with • Podcast: 59 episodes (and growing) of long-form expert content with established production workflows • Quinn AI Guide: designed character with voice synthesis and locked tagline, integrated into the platform • Companion brand: book + podcast feeding the platform’s AI knowledge base • Brand Standards v2: visual identity foundation in place • Two marketing websites — founder-built; in need of partner-driven polish or revamp • Live interactive tools on the platform site (proof of the platform philosophy) • Social presence across multiple channels — also founder-built, also needs elevation • Small email list ready to grow and segment How the founder works High standards, intense attention to detail. Every element of design, development, and brand reflects 30+ years of working on projects where one missed detail costs months and tens of thousands. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Deep respect for marketing’s value. Bill is not the founder who treats marketing as “spend” or expects magic. He’s looking for a partner whose expertise he respects, whose work he’ll back, and whose voice carries weight in decisions. Dual-vantage perspective. Bill operates from rare understanding of both homeowner and pro perspectives. Expect this to enrich every conversation about positioning, message, and audience. Engagement Structure We are intentionally not specifying fixed hours, retainer amounts, fee structures, or budget. We want you to propose what fits this engagement. Tell us: • Solo operator or tight team • Time commitment you’d propose for this scope • Engagement model (retainer, project-based, hybrid) • Marketing stack you’d recommend and approximate run-rate cost • How you’d structure the first 90 days • Your view on staying beyond launch as a long-term partner We evaluate on quality of thinking, fit with our reality, and the strength of the work itself — not just on price. Application Requirements Please submit your proposal through Upwork with the following: 1. Respond to the Manifesto Review the BuildQuest Marketing Manifesto (attached to this posting). In your cover letter, name 1–2 principles that most resonate with you and 1 you’d push back on or refine. This isn’t a trick — we want genuine engagement with how we think. 2. Cover Letter (300 words max) • Your reaction to the Manifesto • Your sector experience — home improvement, real estate, residential design/construction, or how you’ve gone deep on complex categories before • How you operate as a modern, AI-augmented marketer — and how that leverage serves both sides of a two-sided marketplace • Your view on long-term partner vs. project-only work 3. Writing Sample One piece of writing you’re proud of — a landing page, email sequence, long-form post, ad campaign, or brand narrative. The piece that best represents your voice and your craft. Attach it directly, or describe it in your proposal with a clear summary. 4. Visual Sample One piece of marketing design work you’ve produced — ad creative, social, landing page mockup, video frame, or marketing collateral. Attach it directly, or describe it clearly. We want to see your voice and your visual craft. 5. Portfolio (2–3 examples) • A 0→1 brand or launch you’ve shaped from scratch • A modern marketing workflow or system you’ve built — using technology including AI tools as force multipliers • A messaging architecture or positioning framework you’ve developed • Bonus: home improvement, real estate, marketplace, ConTech/PropTech, or founder-led content systems 6. Stack & Approach • The marketing stack you’d propose for an early-stage two-sided SaaS (homeowner-first) • Your view on AI-era discovery (GEO/AEO) and how you’d execute on it • Your default tools and why — especially CRM, automation, content, analytics • Approximate monthly run-rate cost of the stack you’d propose 7. Engagement Proposal • Solo or tight team • Time commitment • Model (retainer, project, hybrid) • Indicative fee structure • 90-day approach at a high level • Long-term partnership perspective 8. Three References • Preferably from B2B/B2C SaaS engagements • At least one able to speak to modern, AI-augmented capabilities Optional but valued • Short Loom video (2–3 minutes) introducing yourself • Example of a workflow or automation you’ve shipped Interview Process • Initial call with the founder (30 min) — fit, background, sector experience, Manifesto reaction • Take-home exercise (finalists only) — brand audit, positioning hypothesis, 90-day approach, stack recommendation, AI-era discovery move, and a 200-word creative sample • Working session with founder + designer (90 min) — present the exercise, discuss thinking, share visual samples • Reference checks • Final negotiation on engagement terms and offer About the Founder 30+ years in residential design and construction. Author of a published book on the homeowner experience. Host of a long-running industry podcast (59 episodes and growing). Advisory board includes past clients from Apple and senior tech leadership roles. Has built the AI guide and content workflows powering the platform — which is part of why he thinks differently about what a small team can do with modern tools. Mission: Serve homeowners first. Solve a chronic, decades-old problem at the front of the residential construction value chain. Deliver pros a fundamentally different kind of client — by serving the homeowner well.

MARKET & PRODUCT RESEARCH ANALYST — PROPTECH / REAL ESTATE AI SOFTWARE (FULL, SELF-DIRECTED DEEP-DIVE EVALUATIONS) === PROJECT OVERVIEW === I'm in the early, exploratory stage of a new venture in property technology and real estate AI tooling. Before I build anything, I want a thorough, ground-level understanding of the existing software landscape — how today's leading platforms actually work, what they offer, how they're sold, and what they really cost once you get past the entry-level plan. I'm hiring a detail-oriented research analyst to run complete, hands-on evaluations of established software products in this space. Think of this as the kind of due diligence you'd do if you were about to enter a market and wanted to understand a product inside and out — not a surface-level summary, but a complete walkthrough of the product, the buying process, the people you talk to, and the real pricing at scale. This work is self-directed. I'll assign you a specific product (privately, after we kick off) and you own the entire process from there — how you sign up, who you contact, how you present yourself, what you ask, and how you get to a real enterprise-level quote. You run it end to end and bring me back the full picture. I'm available throughout to answer your questions. === WHAT YOU'LL DO (THE FULL PROCESS — YOU OWN IT END TO END) === For the assigned product, you will go through the entire prospective-buyer journey yourself: 1. PRODUCT & OFFERING ANALYSIS - Sign up for / gain access to the product (free trial, freemium, or demo access as available). - Explore and document everything: every feature, capability, module, dashboard, data set, workflow, report, and any AI / automation functionality. - Capture the user experience: onboarding, ease of use, navigation, depth and quality of data, integrations, supported use cases, target customer, strengths, gaps, and limitations. - Screenshot as you go. 2. VENDOR COMMUNICATIONS ON PRODUCT & PRICING - Reach out to the vendor's sales team and carry out the conversation by email. - Ask thorough questions about capabilities, data coverage, onboarding, support, and — especially — pricing. - Record the name and title of every person you communicate with, and save the full email correspondence. 3. FULL PRODUCT DEMO (RECORDED) - Schedule and complete a live product demo with the vendor. - Record the entire demo meeting (screen + audio). You must be comfortable recording video calls. - Also record your own narrated screen walkthrough of the product, showing how it actually works in practice. 4. PRICING & LICENSING AT SCALE *** MOST IMPORTANT *** - Take the process all the way to a real quote for a LARGER, MULTI-SEAT / TEAM / ENTERPRISE-level license — NOT a single-user or entry-level plan. - To get there, you'll present yourself as a prospective business buyer evaluating the product for a larger organization. The persona and approach are entirely up to you — figure out what's needed to reach the right pricing tier and the right people. - Capture every pricing detail: all tiers and what's included at each, per-seat vs. flat pricing, add-ons, data / usage limits, contract length, onboarding / implementation fees, and every discount offered or negotiated.

We are a growing technology consulting firm seeking a skilled Microsoft Power Platform Solutions Architect and Developer to deliver client-facing solutions that drive real business results. The right candidate has a portfolio of shipped applications they are proud of, a consulting mindset, and the ability to work directly with clients to turn business requirements into working software. If you have spent your career as a back-office developer waiting for tickets, this is not the role for you. If you have built things that made a measurable difference for real clients and can prove it, we want to talk. WHAT YOU WILL BE DOING • Design and build Power Platform solutions - Canvas Apps, Model-Driven Apps, Power Automate workflows, Power BI dashboards, and Dataverse implementations • Work directly with clients to gather requirements, clarify scope, and translate business needs into a clear technical solution without requiring heavy oversight. • Own your projects end-to-end: from the first client conversation through design, development, testing, deployment, and post-launch support. • Build SPFx components and SharePoint Online solutions as part of broader Microsoft 365 engagements. • Integrate Power Platform solutions with external systems and APIs, including SQL Server, Dataverse, SharePoint, and third-party platforms. • Deliver on time and communicate proactively • Produce clean technical documentation that supports handoff, training, and future enhancements. • Contribute to solution estimates and help scope new client engagements accurately. REQUIRED QUALIFICATIONS • 5+ years of hands-on Power Platform development: Canvas Apps, Model-Driven Apps, Power Automate, Power BI, and Dataverse. • Demonstrated consulting or contract delivery experience, you have worked across multiple clients, not just one employer. • A portfolio of shipped applications you can speak to: what the problem was, how you solved it, and what the outcome was for the client. • Strong SharePoint Online experience, including SPFx component development and Microsoft 365 integrations. • Proficiency in JavaScript, TypeScript, REST APIs, HTML, and CSS for custom UI and integration work. • Ability to work independently, manage your own time, and deliver without daily supervision. • Strong communication skills, you can run a client meeting, explain a technical decision in plain language, and push back professionally when scope creeps. • U.S. Citizenship required. PREFERRED QUALIFICATIONS • Experience leading client engagements as the primary architect and point of contact. • Azure fundamentals - Entra ID, App Services, Azure DevOps, and basic cloud infrastructure knowledge. • Copilot Studio or Azure OpenAI integration experience - AI-assisted app development is increasingly part of what clients expect. • Experience with Agile or sprint-based delivery in a consulting context. • Version control discipline - GitHub or Azure Repos. Deployments should be repeatable, not manual. • Federal government or regulated industry client experience is a plus, but not required.

I'm a debt and equity analyst and I need a clean, reliable Excel tool to track my deal pipeline. I want something simple that just works — the macros must be fully built in and working on delivery (I don't want to import any code myself), and the file must open without any corruption errors. Environment: Excel on Windows (desktop). Outlook desktop is available for any email features. MUST-HAVE - Pipeline tab — a table with these columns: Deal Name, Borrower/Sponsor, Type (Debt/Equity/Mezz), Size ($), Status (Chasing / In Market / Quoted / Closed), Date Uploaded (manually editable), Follow-Up Date (auto-calculated as Date Uploaded + 2 days, but overrideable), Notes, and an ID. Type and Status must be dropdowns. Overdue follow-up dates should highlight automatically. - Add/Edit Deal form tab — a simple intake form to add a new deal or edit an existing one. Saving pushes the entry straight into the Pipeline tab. I also need to be able to edit deals directly in the Pipeline. - Dashboard tab — auto-updating summary: deal counts by status, total pipeline volume, volume by type, and a count of overdue follow-ups. - Working buttons for Add, Edit, Delete, and Export to CSV. - Follow-up reminders on open — when I open the file, it shows me a list of deals with follow-ups due today or overdue, so nothing slips through. - Status-change timestamps — when a deal's status changes, auto-record the date so I can see how long a deal has been at its current stage. NICE-TO-HAVE (please quote these separately so I can decide) - Auto-archive — when a deal is marked Closed or Dead, move it to a separate Archive tab to keep the active pipeline clean while preserving history. - Aging / conversion analytics — average days at each stage, time from Chasing to Quoted, and win rate by lender. - Quick filter buttons — one-click views like "In Market only" or "follow-ups due this week." Deliverables: One working .xlsm file with all macros pre-installed and tested end to end, plus brief instructions on enabling macros. This is a small, well-defined project. Please share an example of a similar Excel/VBA tool you've built, and confirm you've tested macro-enabled files on Windows Excel.

Location: Massachusetts (Hybrid/Remote with Onsite Support as Needed) Employment Type: Full-Time Clearance/Background Requirements: Ability to pass state and federal background investigations About the Opportunity We are seeking a highly skilled and experienced Senior Splunk Engineer to support large-scale security operations, observability, and data analytics initiatives for government and enterprise environments, including critical support for the Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS). This role requires a hands-on technical expert capable of architecting, deploying, optimizing, troubleshooting, and maintaining complex Splunk environments supporting cybersecurity operations, compliance initiatives, incident response activities, and enterprise IT monitoring. The ideal candidate combines deep Splunk expertise with strong infrastructure, cloud, security, and automation skills and can operate effectively within highly regulated environments. Key Responsibilities Splunk Architecture & Administration • Design, deploy, configure, and maintain enterprise Splunk environments. • Manage Splunk Enterprise and Splunk Cloud deployments. • Administer Indexers, Search Heads, Deployment Servers, Heavy Forwarders, Universal Forwarders, and Cluster Managers. • Design and optimize data ingestion pipelines across diverse data sources. • Implement and maintain Splunk clustering and high-availability architectures. • Perform capacity planning and infrastructure optimization. Security Operations Support • Support Security Operations Center (SOC) initiatives. • Develop and maintain SIEM use cases, correlation searches, alerts, and dashboards. • Create and tune Splunk Enterprise Security (ES) content. • Assist with threat hunting and incident investigations. • Support MITRE ATT&CK mapping and threat detection engineering. • Analyze security events and provide actionable recommendations. EOTSS & Government Support • Assist with onboarding state agencies and municipalities into centralized Splunk platforms. • Support compliance initiatives including CJIS, IRS Publication 1075, HIPAA, NIST, and other regulatory frameworks. • Participate in major incident response activities. • Collaborate with agency stakeholders, security teams, and executive leadership. • Develop operational runbooks and technical documentation. Data Engineering & Integration • Integrate logs and telemetry from: o Microsoft 365 o Azure o AWS o Google Cloud o Windows Server o Linux o Network Infrastructure o Firewalls o Endpoint Security Platforms o Identity Providers o SaaS Applications • Develop custom parsers, field extractions, transforms, and CIM mappings. • Support Splunk Data Models and accelerated searches. Automation & Optimization • Develop automation using: o Python o PowerShell o REST APIs o SOAR platforms • Improve operational efficiency through workflow automation. • Optimize search performance and reduce infrastructure costs. • Implement monitoring and health-check frameworks. Required Qualifications Technical Experience • 5+ years of hands-on Splunk engineering experience. • 3+ years supporting enterprise-scale Splunk deployments exceeding 500GB/day ingestion. • Strong experience with: o Splunk Enterprise o Splunk Enterprise Security (ES) o Splunk Cloud o Splunk ITSI (preferred) o Splunk SOAR (preferred) Infrastructure Knowledge • Windows Server Administration • Linux Administration • Active Directory • Microsoft Azure • AWS • Virtualization Platforms • Networking fundamentals • DNS, DHCP, PKI, VPN technologies Security Knowledge • SIEM Operations • Threat Detection Engineering • Incident Response • Vulnerability Management • Security Frameworks: o NIST o CIS o CJIS o HIPAA o IRS 1075 o CMMC (preferred) Scripting & Development • Python • PowerShell • Regex • JSON • XML • REST APIs • Git Preferred Certifications Splunk Certifications • Splunk Certified Architect • Splunk Certified Admin • Splunk Enterprise Security Certified Admin Security Certifications • CISSP • GIAC Certifications • GCIH • GCIA • Security+ • CySA+ Cloud Certifications • Microsoft Azure Administrator • Azure Security Engineer • AWS Solutions Architect Desired Experience Candidates with experience supporting any of the following will receive special consideration: • State Government • EOTSS • Massachusetts Municipalities • Public Safety Agencies • Law Enforcement • Emergency Management • Healthcare • Critical Infrastructure • Managed Security Service Providers (MSSP) • Security Operations Centers (SOC) Personal Characteristics • Strong troubleshooting skills • Excellent communication abilities • Ability to interact with executive leadership • Strong documentation practices • Self-starter capable of working independently • Team-oriented mindset • Ability to remain calm during high-pressure incidents • Passion for cybersecurity and operational excellence What Success Looks Like Within the first 12 months, this individual will: • Improve Splunk search performance and platform stability. • Assist in onboarding additional agencies and data sources. • Enhance threat detection coverage. • Reduce alert fatigue through optimization. • Strengthen compliance reporting capabilities. • Become a trusted technical advisor for EOTSS stakeholders and leadership. Bonus Qualifications • Previous EOTSS experience. • Existing Commonwealth of Massachusetts relationships. • Experience supporting large Splunk deployments exceeding 1TB/day ingest. • Experience with cybersecurity consulting or MSSP environments. For EOTSS specifically, I would strongly recommend targeting candidates with Splunk Architect, Splunk ES, Microsoft Sentinel, and Massachusetts state government experience, because the technical challenges tend to be as much about stakeholder management, compliance, and onboarding agencies as they are about Splunk administration itself. A former EOTSS contractor or someone from Optiv, Deloitte, Accenture, TekStream, or a large MSSP would likely hit the ground running.

Spool is building AI systems that help people get real-world tasks done: phone calls, scheduling, coordination, follow-through, and the invisible administrative work that eats up everyday life. We’re looking for a small number of thoughtful, detail-oriented product testers to help us evaluate and improve our task execution platform, with a particular focus on outbound phone calls. What You'll Do You’ll use Spool to: Think of realistic everyday tasks and scenarios Schedule, initiate, and evaluate phone calls made by the product Test call quality, navigation, responsiveness, and outcomes Provide detailed feedback within the product on what worked, what failed, and what felt confusing or frustrating Help identify edge cases, bugs, UX issues, and opportunities for improvement Most testing will involve calls to: Businesses Government/public entities Customer support lines Service providers Other organizations with publicly available phone numbers Calls to private individuals are only permitted when you have their clear permission. Examples of Testing Tasks Examples might include: Calling a pharmacy about prescription status Asking a business about hours, pricing, or availability Navigating automated phone trees Scheduling or modifying appointments Requesting information from public agencies Following up on customer service issues Important Guidelines We care deeply about being responsible users of communication systems and building products people trust. Testers must: Use good judgment and act respectfully Avoid spammy, disruptive, repetitive, or harassing behavior Avoid excessive repeat calling Avoid intentionally wasting the time of businesses, nonprofits, public agencies, or individuals Never attempt fraud, social engineering, deceptive activity, or any other moral or legally questionable behavior Follow all instructions and testing guidelines provided by Spool Examples of prohibited behavior include repeatedly calling the same organization unnecessarily, intentionally provoking reactions, or creating situations likely to cause reputational or operational harm. Requirements Must be located in the United States Must have and use your own valid U.S. phone number (required for account verification/KYC) Strong written communication skills Strong attention to detail Comfortable giving candid product feedback Curious, creative thinker who notices UX issues and edge cases Reliable internet connection and computer access Nice to Have Experience with QA, customer support, operations, research, or product testing Familiarity with AI products/tools Experience interacting with customer service systems or administrative workflows

We're Endpoint Automation Solutions, a 35-year-old warehouse management software company serving mid-market manufacturers and distributors. We have a powerful brand guide, strong social templates, and a CEO with a backlog of great podcast and video interviews sitting on the shelf. What we don't have yet is someone showing up every day to bring it all to life on LinkedIn. This is that role. It's ongoing, fully remote, and roughly 1–2 hours a day, but the hours matter less than the rhythm. We need someone who treats LinkedIn as a place to stay active and engaged, not somewhere you post once and log off. What you'll do every day: - Engage live on LinkedIn — comment on competitor content, monitor what they're putting out, and join the conversations our audience is already having - Repost and add smart commentary to supply chain and manufacturing operations thought leaders - Turn our CEO's existing video and podcast interviews into fresh, original posts — clipping, repurposing, and reframing footage we've already captured - Amplify and elevate the content our own employees are creating - Ghostwrite for our CEO as needed - Announce press releases and company news as it happens What we're looking for: Writing is the heart of this role. You need to sound like a real person who gets warehouse and manufacturing operators and you need to be able to write convincingly in someone else's voice when you're ghostwriting for our CEO. A creative eye still matters, but with our brand guide and templates doing a lot of the heavy lifting, we're weighting writing over design here. We also want someone fluent and curious with AI tools. We work heavily in AI-assisted workflows, and we want a teammate who's already thinking about how to use these tools to produce more and better content across both social and, eventually, our blog. The blog is just getting started, so blog experience is a bonus, not a requirement. Strong candidates have: - 3+ years in B2B social or content marketing - Real LinkedIn expertise - algorithm, engagement, and employee advocacy - Comfort and creativity with AI tools (ChatGPT, Claude, and similar; experience with tools like Jasper, Copy.ai, or StoryChief is a plus) - A creative eye and Canva skills (!!) - Manufacturing, supply chain, or industrial SaaS experience is a plus, not required - most applicants won't have it, and that's fine. We're looking for someone who can immerse in an unfamiliar industry fast. Logistics: Fully remote, worldwide. Ongoing engagement, ideally 2 hours per day, at $XX/hr. You'll work directly with senior marketing leadership. To apply: Send a brief note about your B2B social experience and a link to your portfolio or LinkedIn content examples. If we can't see visual or written examples of your work, we won't be able to move forward. Thanks for taking a look!