- Hourly: $30.00 - $50.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
Job Description We are looking for a mid-level freelance creative designer to support our B2B SaaS marketing team on a monthly retainer. The successful candidate has at least 3 years of B2B creative design experience. This role is ideal for a designer who can move quickly, communicate clearly, and create polished, brand-aligned assets across digital, social, web, presentations, and campaign materials. We need someone who is comfortable working with a distributed marketing team, can take direction well, and can also bring smart visual recommendations to the table. We are looking for a retainer-style arrangement with a set number of hours per month. Hours may flex week to week depending on project needs. For example, we may need 10 hours one week and 30 hours another week, while staying within the agreed monthly allocation. Arc XP is a content platform and operating system for ambitious media companies, helping teams accelerate workflows, personalize experiences, monetize smarter, and innovate without limits. The company is trusted by leading media brands and powers thousands of sites with billions of monthly pageviews. What You’ll Work On Projects may include: -Website graphics, visual elements, and landing page design support -Email template graphics and campaign visuals -LinkedIn and other social media post graphics -PowerPoint and Google Slides presentation design -Report layouts, one-pagers, and infographic design -Light video editing and resizing for social or web -Event, webinar, and campaign creative assets -Visual cleanup and formatting of marketing materials -Brand-consistent design templates and reusable creative systems Our content and campaign strategy includes thought leadership, customer stories, webinars, social content, reports, newsletters, event promotion, and short-form video, so we need a designer who can support a steady mix of strategic and fast-turn creative work. What We’re Looking For The right person will have: -3 to 6 years of professional design experience, ideally with B2B SaaS, enterprise technology, media, publishing, or agency clients -Strong portfolio showing clean, modern digital design -Experience designing for websites, social, email, presentations, reports, and infographics -Strong PowerPoint and Google Slides skills -Working knowledge of Figma, Adobe Creative Suite, Canva, or similar tools -Ability to follow brand guidelines precisely while still bringing creative thinking -Strong sense of hierarchy, layout, typography, and visual storytelling -Ability to translate complex B2B ideas into simple, compelling visuals -Light video editing experience is a plus -Excellent verbal and written communication skills -Reliable availability during Pacific Time and Eastern Time business hours -Ability to work independently, manage priorities, and meet deadlines Arc XP’s brand voice is confident, empowering, collaborative, and dynamic, and its visual identity relies on consistent use of logo, color, typography, photography, graphic elements, composition, and motion guidelines. Working Style We are looking for someone who is responsive, organized, and proactive. You should be comfortable receiving creative briefs, asking smart clarifying questions, sharing drafts, incorporating feedback, and managing multiple small-to-medium projects at once. This is not a role for someone who only wants highly detailed instructions. We want a designer who can take a business goal, understand the audience, and recommend a strong visual approach. Retainer Structure We would like to establish a monthly retainer for a fixed number of hours. The exact number of hours will be agreed upon with the selected freelancer. The workload may vary from week to week, but the total monthly hours will be managed within the retainer. Please include your hourly rate or preferred monthly retainer structure in your proposal. Rate is flexible depending on skills, experience, portfolio quality, and availability. Required Availability You must be available to work and communicate during Pacific Time and Eastern Time business hours. You do not need to be available all day, every day, but we do need consistent overlap for meetings, feedback, and urgent project needs. To Apply Please include: -A short introduction and why this role is a fit -A link to your portfolio -Examples of B2B, SaaS, technology, media, or enterprise design work -Your hourly rate and monthly retainer preference -Your typical availability during PT and ET business hours -Tools you prefer to work in -Whether you have experience with presentation design and light video editing
- Hourly: $30.00 - $50.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
Job Description We are looking for a mid-level freelance creative designer to support our B2B SaaS marketing team on a monthly retainer. The successful candidate has at least 3 years of B2B creative design experience. This role is ideal for a designer who can move quickly, communicate clearly, and create polished, brand-aligned assets across digital, social, web, presentations, and campaign materials. We need someone who is comfortable working with a distributed marketing team, can take direction well, and can also bring smart visual recommendations to the table. We are looking for a retainer-style arrangement with a set number of hours per month. Hours may flex week to week depending on project needs. For example, we may need 10 hours one week and 30 hours another week, while staying within the agreed monthly allocation. Arc XP is a content platform and operating system for ambitious media companies, helping teams accelerate workflows, personalize experiences, monetize smarter, and innovate without limits. The company is trusted by leading media brands and powers thousands of sites with billions of monthly pageviews. What You’ll Work On Projects may include: -Website graphics, visual elements, and landing page design support -Email template graphics and campaign visuals -LinkedIn and other social media post graphics -PowerPoint and Google Slides presentation design -Report layouts, one-pagers, and infographic design -Light video editing and resizing for social or web -Event, webinar, and campaign creative assets -Visual cleanup and formatting of marketing materials -Brand-consistent design templates and reusable creative systems Our content and campaign strategy includes thought leadership, customer stories, webinars, social content, reports, newsletters, event promotion, and short-form video, so we need a designer who can support a steady mix of strategic and fast-turn creative work. What We’re Looking For The right person will have: -3 to 6 years of professional design experience, ideally with B2B SaaS, enterprise technology, media, publishing, or agency clients -Strong portfolio showing clean, modern digital design -Experience designing for websites, social, email, presentations, reports, and infographics -Strong PowerPoint and Google Slides skills -Working knowledge of Figma, Adobe Creative Suite, Canva, or similar tools -Ability to follow brand guidelines precisely while still bringing creative thinking -Strong sense of hierarchy, layout, typography, and visual storytelling -Ability to translate complex B2B ideas into simple, compelling visuals -Light video editing experience is a plus -Excellent verbal and written communication skills -Reliable availability during Pacific Time and Eastern Time business hours -Ability to work independently, manage priorities, and meet deadlines Arc XP’s brand voice is confident, empowering, collaborative, and dynamic, and its visual identity relies on consistent use of logo, color, typography, photography, graphic elements, composition, and motion guidelines. Working Style We are looking for someone who is responsive, organized, and proactive. You should be comfortable receiving creative briefs, asking smart clarifying questions, sharing drafts, incorporating feedback, and managing multiple small-to-medium projects at once. This is not a role for someone who only wants highly detailed instructions. We want a designer who can take a business goal, understand the audience, and recommend a strong visual approach. Retainer Structure We would like to establish a monthly retainer for a fixed number of hours. The exact number of hours will be agreed upon with the selected freelancer. The workload may vary from week to week, but the total monthly hours will be managed within the retainer. Please include your hourly rate or preferred monthly retainer structure in your proposal. Rate is flexible depending on skills, experience, portfolio quality, and availability. Required Availability You must be available to work and communicate during Pacific Time and Eastern Time business hours. You do not need to be available all day, every day, but we do need consistent overlap for meetings, feedback, and urgent project needs. To Apply Please include: -A short introduction and why this role is a fit -A link to your portfolio -Examples of B2B, SaaS, technology, media, or enterprise design work -Your hourly rate and monthly retainer preference -Your typical availability during PT and ET business hours -Tools you prefer to work in -Whether you have experience with presentation design and light video editing
- Hourly: $50.00 - $70.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Leadership Development Coaching Program Architect I am looking for an experienced Leadership Development Program Architect to help transform my existing coaching framework into a complete, professional, outcome-driven leadership coaching program that will be offered to nonprofits, faith-based organizations, educational institutions, and small to mid-sized businesses. I already have the vision, core coaching philosophy, and six primary coaching topics. I am looking for an expert who can organize, expand, refine, and professionally develop the entire coaching system into a turnkey product that is ready for launch. About the Program The coaching program is a 3-month, outcome-driven leadership coaching experience consisting of six bi-weekly coaching sessions (approximately one hour each). The coaching framework focuses on: Emotional Intelligence Adaptive Leadership Strategic Decision-Making Burnout Prevention & Leader Well-Being Building Trust & Healthy Team Relationships Digital Fluency & AI Readiness for Leaders The goal is to create a coaching experience that produces measurable leadership growth while remaining practical, engaging, and easy to implement. Scope of Work I am looking for someone who can professionally design the complete coaching framework, including: Program Design Design the complete coaching program from beginning to end Develop a professional coaching methodology Create a clear coaching roadmap for all six sessions Build a consistent client experience from onboarding through completion Client Onboarding Develop all onboarding materials including: Coaching Agreement Confidentiality Agreement Welcome Packet Client Intake Questionnaire Leadership Goal Setting Worksheet Coaching Expectations Guide Coaching Timeline Assessments & Evidence-Based Resources Recommend and integrate evidence-based leadership assessments, including low-cost or commercially available tools where appropriate. Examples include: Emotional Intelligence Assessments Leadership Style Assessments Burnout / Well-Being Assessments Trust & Team Effectiveness Assessments Strategic Leadership Assessments Digital Fluency / AI Readiness self-assessments I would like recommendations for assessments that are practical, affordable, and easy for clients to complete electronically. Coaching Materials Create all supporting coaching materials including: Participant Worksheets Reflection Exercises Action Plans Accountability Worksheets Session Guides Coaching Templates Homework Assignments (lightweight and practical) Progress Tracking Tools The program should not feel overly academic or burdensome. Assignments should be practical, easy to complete, and immediately applicable. Reporting Framework Develop a professional reporting system including: Mid-Program Employer Progress Report General progress Goal alignment Leadership development observations Confidentiality guidelines Final Employer Summary Report Overall growth Leadership competencies developed Recommended next steps **Participant
- Hourly: $75.00 - $100.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for a senior freelance brand and creative operations professional to support a short-term marketing transition project, with potential for ongoing fractional creative execution afterward. This is not a brand refresh or a creative strategy assignment. The immediate need is to help inventory, organize, verify, and document existing marketing and creative assets so the business can continue operating without disruption after a team transition. The right person is a practical senior operator who can bring order to messy creative files, identify what is missing or risky, document what exists, and help make sure the marketing team can continue executing. Immediate scope includes: * Reviewing and organizing existing brand and creative source files * Identifying final files versus working files * Confirming logo, template, presentation, collateral, event, campaign, web, and social asset locations * Documenting Adobe, Canva, Figma, PowerPoint, InDesign, Photoshop, Illustrator, and other creative file dependencies * Helping identify missing, outdated, duplicate, or risky assets * Supporting vendor and freelancer handoff documentation * Helping document event, booth, print, swag, and physical marketing asset records * Creating a simple asset inventory and risk summary for leadership * Recommending a practical folder structure and handoff process Potential ongoing work: If the transition project goes well, there may be an opportunity for ongoing fractional creative support. This could include: * Sales decks * One-pagers * Event graphics * Webinar graphics * Campaign assets * Social graphics * Simple landing page creative * Brand and template cleanup * Presentation polish * Creative production support for marketing campaigns Ideal background: * Senior brand operations, creative operations, design production, or fractional creative leadership experience * B2B SaaS, healthcare technology, enterprise software, or professional services experience preferred * Strong command of Adobe Creative Suite, PowerPoint, Canva, Figma, and shared file systems * Comfortable working with messy legacy asset libraries * Able to work inside an existing brand direction without trying to reinvent it * Excellent documentation and organizational skills * Practical, responsive, low-ego, and execution-oriented Expected commitment: Initial project: 20 to 30 hours over 2 to 3 weeks. Possible ongoing support: 10 to 20 hours per week, depending on fit and business needs. Important: No passwords or credentials will be shared. Access will be handled through approved company systems. Please do not apply if you are primarily looking for a full brand refresh, campaign concepting, or high-level strategy-only work. We need someone who can organize, document, and execute. To apply, please include: 1. A short note about similar transition, asset organization, or creative operations work you have done 2. Examples of B2B, SaaS, healthcare, or enterprise marketing creative 3. Your hourly rate 4. Your availability over the next 2 to 3 weeks 5. Whether you are open to ongoing fractional execution work after the transition project
- Fixed price
- Intermediate
- Est. budget: $500.00
Hello, I'm the founder of Pemberley Bloom, a California-based beauty brand currently in development. I'm looking for a CA licensed attorney to draft a reusable Master Independent Contractor & Intellectual Property Agreement that I can use with brand strategists, designers, photographers, packaging designers, web developers, copywriters, and other creative contractors. The agreement should include: * Independent Contractor terms * Mutual NDA / Confidentiality * Intellectual Property Assignment * Work Made for Hire provisions (where applicable) * Ownership of all creative work, concepts, and deliverables created for Pemberley Bloom * Portfolio use only with my prior written approval * California governing law * A reusable Statement of Work (SOW) template for future projects I'm looking for a well-drafted agreement that I can use as the company grows, rather than creating a new contract for each contractor. Project Details * Budget: $300–500 fixed fee * California business * Preference for attorneys with experience advising startups, consumer brands, or intellectual property matters I'm looking to build a long-term relationship with an attorney as Pemberley Bloom grows. Thank you. Nora M.
- Fixed price
- Intermediate
- Est. budget: $500.00
OVERVIEW I run a small but fast-growing portfolio of residential assisted living homes (each under 10 beds) plus an asset management company that oversees these properties. I need support for one facility now, but this could scale to 5–10 facilities within the first year and more beyond, so I’m looking for a long-term US-based bookkeeping/accounting partner who can standardize processes and grow with me. Each facility has a PropertyCo that owns the real estate and an OperatingCo that runs the care business, with 3–6 staff (mix of W-2 employees and 1099 contractors). Target budget for the current one-facility scope is roughly $500 USD per month on a flat, predictable basis. BUSINESS STRUCTURE - Residential assisted living homes (under 10 beds each). - For each facility: one PropertyCo (holds the real estate) and one OperatingCo (runs the care business), with a holding co over the top, all pass through. - Revenue is mostly automated ACH from residents/families. - Expenses are primarily payroll, groceries, supplies, utilities, insurance, repairs, and occasional larger CapEx (e.g., HVAC, appliances). -----CORE MONTHLY SCOPE (PER FACILITY)---- **BOOKKEEPING & MONTH-END CLOSE** - Maintain accurate books for both PropertyCo and OperatingCo in QuickBooks Online (or similar). - Categorize all income and expenses and reconcile bank/credit card accounts. - Provide monthly financial statements (P&L, Balance Sheet, basic cash flow). - Include a brief summary of notable changes, unusual items, or red flags. **ACCOUNTS PAYABLE (AP)** - Enter and manage bills for recurring and one-time vendors. - Set rules so routine, budgeted items can be paid automatically on schedule. - Flag larger or non-routine items for owner approval before payment (see APPROVALS & CONTROLS). - Coordinate payment timing with me to manage cash flow. **ACCOUNTS RECEIVABLE (AR)** - Post and reconcile ACH receipts in the books (ACH intake is already set up). - Maintain AR aging and flag overdue balances. - Initiate automatic reminders from QuickBooks for overdue invoices. - No medical billing required. **PAYROLL SUPPORT** - Handle semi-monthly payroll for about 8 employees (to start). - Ensure payroll expenses and employer taxes are recorded correctly. - Prepare and coordinate quarterly payroll tax reports. **APPROVALS & CONTROLS** - Implement threshold-based approvals that work at 1 facility and 10+ facilities. - Routine, budgeted expenses under an agreed amount can auto-approve. - Larger or non-routine expenses (major repairs, HVAC, big appliances, etc.) must be flagged for my approval. - Send simple approval requests (email and/or e-signature) with vendor, amount, description, and coding. - No large payment goes out without written approval. - Store approval documentation attached to the transaction and/or in a shared drive for audit trail. **ANNUAL, COMPLIANCE, AND TAX WORK (INCLUDED IN MONTHLY FEE)** PARTNERSHIP RETURNS & K-1s - Prepare annual partnership tax returns for both PropertyCo and OperatingCo. - Prepare K-1s for owners. - One annual tax review meeting (around January) to walk through returns and key items. - 1099s & PAYROLL TAX FILINGS - Track 1099-eligible contractor payments throughout the year. - Prepare and file year-end 1099s (initially up to ~9 contractors, likely more as we scale). - Handle quarterly payroll tax filings and year-end forms (e.g., W-2s). TAX OPTIMIZATION & STRATEGY (IMPORTANT) - Stay current on tax rules that impact small real estate holding entities (PropertyCo) and care-service operating entities (OperatingCo). - Proactively recommend strategies around entity structure, flows between PropertyCo/OperatingCo, depreciation, repairs vs capital improvements, timing of CapEx, and reasonable comp/distributions. - One focused mid-year tax strategy session to align on expected income, planned CapEx, facility growth, and any relevant tax law changes. PLANNING, REPORTING, AND SCALABILITY - Monthly call (30–60 minutes) to review financials (facility-level and combined), metrics, issues, and upcoming cash needs. - Quarterly call focused on higher-level planning: staffing costs, profitability by facility, expansion pace, and process improvements. - Standard chart of accounts and reporting templates that can be replicated for each new facility. - Clear onboarding checklist for bringing new facilities into the system quickly and consistently. WHAT I’M NOT LOOKING FOR - Not looking for a large national firm with big overhead or “fractional CFO” pricing. - Not looking for someone who treats this like an enterprise-level CFO engagement. - Not looking for heavy hourly billing on every short email or small question. WHAT I’M LOOKING FOR - US-based only. - Prefer a small firm that can scale, but open to an individual who clearly has capacity and a plan to grow with us. - Experience with multi-entity small businesses (especially PropCo/OpCo), US partnership returns and K-1s, W-2 and 1099 workers, and ideally healthcare/home-care/assisted living or similar service industries. - Strong QuickBooks Online experience, comfort with simple approval workflows, and organized document management (Google Drive/Dropbox/OneDrive). - Practical, small-business mindset with a focus on clean execution, tax efficiency, and long-term partnership.
- Hourly: $60.00 - $60.00
- Intermediate
- Est. time: 1 to 3 months, Hours to be determined
We are seeking a freelance graphic designer with 3–5 years of professional experience to support a comprehensive company rebrand initiative. This is a short-term, project-based contract role expected to last approximately 3 months, with the potential for extension based on business needs. The primary focus of this role will be transitioning existing PowerPoint presentations and select branded assets from one set of brand guidelines to another, ensuring consistency, accuracy, and high-quality execution across all materials. Anticipated Start Date: July 20, 2026 Responsibilities - Update and redesign PowerPoint presentations to align with new brand guidelines (brand guidelines and master PPT deck template will be provided). - Apply updated visual identity elements, including typography, color palettes, imagery, iconography, and layout systems. - Support the transition of additional branded assets as needed, including marketing collateral and internal materials. - Ensure consistency and attention to detail across all updated assets. - Collaborate closely with internal marketing and communications teams to execute against project timelines and priorities. - Prepare final, polished files for internal and external use. - Create and expand library of evergreen branded graphics and supporting assets that bring the new visual identity to life across presentations, marketing materials, social media, events, and internal communications. Qualifications - 3–5 years of professional graphic design experience. - Strong portfolio demonstrating presentation design and brand implementation work. - Advanced proficiency in PowerPoint, Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc), and Canva. - Strong understanding of brand systems, visual hierarchy, typography, and layout design. - Exceptional attention to detail and organizational skills. - Ability to manage multiple deliverables and work efficiently within tight timelines. - Experience supporting rebrands or large-scale brand transitions is preferred. Engagement Details - Freelance / contract role - Project-based engagement lasting approximately 12 weeks - Flexible remote work arrangement - Availability to attend occasional virtual meetings during standard U.S. business hours. - Hours will vary based on project needs and deliverable timelines Typical Deliverables - PowerPoint presentations - Marketing collateral - Sales enablement materials - Internal communications assets - Digital graphics and branded materials
- Fixed price
- Intermediate
- Est. budget: $2,000.00
Job title: Researcher — U.S. vs. U.K. Tax Benefits & Operating Economics for Mid-Size Private Jets Category: Market Research / Financial Research Type: Fixed-price · Budget: $2,000 · Duration: 6 weeks · Experience level: Intermediate Overview We’re looking for a curious, detail-oriented researcher to produce a structured, professional research report (~10 pages) analyzing the true financial impact of U.S. and U.K. tax breaks on mid-size private jet ownership. Key Research Question How do U.S. and U.K. tax breaks affect the bottom line and hourly operating costs for ownership of mid-size jets? Context The acquisition of a private jet involves a critical financial decision that balances high capital investment with substantial tax incentives and improved operational efficiency. This research project aims to quantify the true financial benefit of corporate jet ownership, moving beyond anecdotal cost savings to a verifiable, data-driven analysis. Objective Analyze the economic and operational feasibility of owning specific mid-size jets — namely the Cessna Citation X, Bombardier Challenger 850, and Bombardier Challenger 605 — by isolating the impact of U.S. federal tax benefits. Compare U.S. federal tax benefits to completing a similar purchase in the United Kingdom. Provide analysis on cost per minute of operation across all findings. What You’ll Do Conduct independent research on the assigned topic. Gather, review, and summarize academic papers, industry reports, and expert commentary. Synthesize findings into a clear, well-organized report following our standard Research Report Template. The report should reflect independent thinking, strong synthesis, and clear communication — not just a data dump. Who You Are Strong writing and analytical skills. Comfortable reading academic papers, summarizing complex ideas, and identifying key themes. Curious, self-directed, and able to manage your own workflow and deadlines. Excellent written English and ability to cite sources clearly. (Bonus) Familiarity with AI tools like ChatGPT, Elicit, or Perplexity for research support. Requirements Complete one ~10-page report within 6 weeks. Follow our provided report structure and formatting. Provide full references for all sources used. Disclose and fact-check any AI-assisted work per template guidelines. Meet weekly for 30–60 minutes to provide project updates to Advisors. Compensation & Timeline Pay: $2,000 per completed report Timeline: 6 weeks from initiation of project engagement
- Hourly: $20.00 - $40.00
- Intermediate
- Est. time: 1 to 3 months, Hours to be determined
AI-Powered HR Manager: Build It, Automate It, Hand It Off ----------------------------------------------------------------------- WHAT THIS IS We're a multi-location retail business and we need one sharp HR person to build our entire people operation from scratch and run it lean using AI. You'll get access to a Claude team account and the tools you need to move fast. In return, we expect you to work smarter than a traditional HR person, not harder. The hours are lower because the tools are better. The output standard is high because you'll have everything you need to meet it. Job descriptions, some policies, and KPI frameworks are already partially built. Your job is to take what exists, sharpen it, fill the gaps, automate everything you can, and deliver a system that runs with minimal intervention from anyone. We are investing in the right person and the right tools. We expect 10x the value of a traditional HR hire in half the hours. ----------------------------------------------------------------------- WHAT WE'RE GIVING YOU - Claude team account: use it for drafting, research, screening, template generation, policy writing, everything - Existing job descriptions, partial policies, and KPI frameworks to build on. You are not starting from zero - Direct owner access for fast decisions, no bureaucracy, no approval chains - A custom internal HR portal where your content lives and gets automated going forward - Clear scope, clear milestones, and clear payment triggers with no ambiguity about what done looks like ----------------------------------------------------------------------- THE ENGAGEMENT: TWO PHASES PHASE 1 - Build the Foundation + Make 5 Hires 4-6 weeks | Project-based | Milestone payments - Audit all existing job descriptions, policies, and salary ranges: benchmark against current market data, flag gaps, and finalize with owner before any offer goes out - Build and complete KPI frameworks for every role (managers and associates) so every hire knows exactly what success looks like from Day 1 - Post, source, screen, and close 5 management hires across our 3 locations (see below) - Build full HR infrastructure: employee handbook, onboarding checklists per role, offer letter templates, and compliance docs, all using AI where possible - Set up ATS with automated screening, self-book interview scheduling, and AI-assisted candidate filtering - Migrate payroll to Gusto and/or Paychex, live and running before Phase 2 starts - Feed all content into our internal HR portal so the AI layer can maintain and automate it going forward - Deliver a clean handoff guide so routine HR runs without you PHASE 2 - Run HR + Payroll Ongoing 2-4 hrs/week | Ongoing Upwork contract | Paid weekly or bi-weekly - Process weekly payroll across all locations: accurate, on time, every time, automated as far as the platform allows - Handle ongoing hiring as new roles open, staggered, not all at once - Own all employee HR questions: the owner is never the first call - Keep compliance current: local labor law updates annually and you stay ahead of them - Continuously improve and automate, always reducing manual work over time - Update HR portal content as policies and roles evolve ----------------------------------------------------------------------- PHASE 1 MILESTONES & PAYMENT SCHEDULE All Phase 1 payments are milestone-triggered. No milestone, no payment. M1 - Compensation and KPI audit complete across all roles, owner sign-off received M2 - All 5 manager job posts live, ATS configured, active pipeline running M3 - All 5 manager offers accepted, start dates set M4 - Full HR infrastructure delivered: handbook, onboarding, templates, compliance, portal content M5 - Payroll migrated, first clean payroll run complete in Gusto/Paychex Phase 2: Ongoing HR and payroll, 8-12 hrs/week ----------------------------------------------------------------------- PHASE 1 HIRING SCOPE: 5 ROLES Managers come first. Associates are hired in waves underneath them. You manage the sequencing so payroll ramps up at a pace that makes sense. Role Store Manager Assistant Store Manager Laundromat Manager (24/7 operation) Compensation for all roles is competitive. Details are available during the interview process. Your M1 deliverable includes validating and finalizing all comp ranges before any offer goes out. ----------------------------------------------------------------------- KPIs ARE A CORE DELIVERABLE Before the first hire is made, you will build out KPI frameworks for every role. We have some frameworks started. Your job is to complete them, make them measurable, and make sure every person we hire knows exactly what success looks like from Day 1. - Store managers: sales targets, shrink rate, labor cost percentage, customer satisfaction, team retention, etc - Assistant managers: shift performance, task completion, team development metrics - Location manager (24/7): uptime, cleanliness scores, incident reports, revenue per shift - Associates: productivity targets, attendance, cross-training progress These KPIs feed into our internal system and become how we manage and evaluate performance going forward. Build them right the first time and you will be responsible fully yo track these. ----------------------------------------------------------------------- HOW WE EXPECT YOU TO USE AI You'll have a Claude team account from Day 1. We expect you to use it actively. The reason the hours for this role are lean is because AI handles a significant portion of the drafting, research, and routine work. That is the deal. - Use Claude to draft job descriptions, policies, onboarding docs, offer letters, and KPI frameworks - Use AI screening tools or Claude to filter applications before you spend time on them - Use AI to research compliance updates, benchmark salaries, and generate first drafts of any HR document - Use automation wherever the payroll platform or ATS allows and document what you've automated so it stays automated - Feed everything into our internal HR portal so the AI layer can maintain it going forward If you are not comfortable using AI as a core part of your workflow, this role is not for you. ----------------------------------------------------------------------- WHO WE'RE LOOKING FOR Must Have: - 3+ years HR experience in retail, hourly, or multi-location environments - Full-cycle recruiting: you have sourced, screened, and closed management and hourly roles end to end - Payroll management experience: you have run payroll, not just supported someone who did - Hands-on Gusto and/or Paychex experience - Genuine comfort with AI tools: you use them daily and you are not learning on the job here - Knowledge of local labor law in your operating jurisdiction, including wage ordinances, paid leave requirements, and scheduling laws - Ability to build HR infrastructure from scratch and hand it off clean Strong Bonus: - Experience migrating between payroll platforms - Has built KPI frameworks for hourly retail or service roles - Multi-location or franchise HR background - Experience building automated HR systems that reduced manual work measurably ----------------------------------------------------------------------- CONTRACT TERMS This is an Upwork contract. Here is exactly what that means: Contract Type : Upwork hourly contract, all work tracked and paid through Upwork Phase 1 : Project-based with milestone payments (see above), rate set at contract start Phase 2 : Ongoing hourly contract, 8-12 hrs/week, paid weekly or bi-weekly through Upwork Communication : Weekly check-in with owner, more frequent during Phase 1. Available for any additional meetings or calls the owner requests. ----------------------------------------------------------------------- AI TOOLS AND CONFIDENTIALITY POLICY This is a strict requirement, not a suggestion. By accepting this contract you agree to the following: AI Tools You May Use: - You will use only AI tools we provide or approve in writing. This currently means Claude via our team account, and any other tool we explicitly authorize. - You may not use personal AI accounts, free-tier tools, or any external AI platform to process, draft, or analyze any of our HR data, employee information, or business content. - All AI usage must happen within our provided accounts and systems so data stays within our environment at all times. - If you want to use a tool not on our approved list, you ask first. No exceptions. Confidentiality: - Everything you access, create, or learn in this role is strictly confidential: employee records, compensation data, business operations, HR policies, KPIs, candidate information, and all other business information. - You may not share, export, copy, or use any of our data, documents, or systems outside the scope of this contract and our approved tools. - All work product created under this contract belongs to us. You retain no rights to any documents, templates, systems, or processes you build. - You may not use our business information, processes, or data to benefit any other client, employer, or personal project, during or after this engagement. - Upon contract end, all access is revoked immediately. Any copies of our data or documents in your possession must be deleted and confirmed in writing. Violation of any of the above is grounds for immediate contract termination and may result in legal action. This is standard for any serious HR engagement. ----------------------------------------------------------------------- HOW TO APPLY In your Upwork proposal, answer these three questions. Keep each answer to 3-5 sentences. We are looking for substance, not length. 1. Tell us about one HR system you built from scratch. What did it include, how did you use AI in building it, and what does it look like today? 2. How have you used AI tools specifically in HR or payroll work? Give one concrete example with a real outcome. 3. Describe a payroll migration or complex payroll situation you owned end to end. What platform, how many employees, and what was hard about it? Proposals without clear answers to all three will not be reviewed. Generic cover letters will be skipped. ----------------------------------------------------------------------- We are an equal opportunity employer. This is an independent contractor engagement via Upwork. All applicable local, state, and federal labor law compliance is a core responsibility of this role.
- Hourly
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are an experienced founding team developing a professional exam-preparation technology business and are seeking a U.S.-licensed startup/business attorney to advise on and document a multi-entity ownership structure. Our current working model includes: • A parent holding company owned by three founders. • A majority-owned subsidiary. • Minority participation by advisors and subject-matter contributors. • Potential future subsidiaries for additional verticals. • Performance-based participation, vesting, removal, buyout, and transfer provisions. • Centralized ownership or licensing of technology and intellectual property. The engagement would include: Phase 1 — Entity and jurisdiction analysis • Recommend appropriate entity types. • Delaware vs other states / other appropriate jurisdictions. • Review governance, tax, liability, fundraising, and administrative considerations. • Coordinate with our tax advisor as needed. • Provide a concise recommended structure. Phase 2 — Parent company • Formation documents. • Multi-member operating agreement. • Founder ownership, voting, management, deadlock, transfer, buy-sell, capital contribution, and IP provisions. Phase 3 — Subsidiary • Formation documents. • Operating agreement documenting parent control and minority participation. • Advisor/contributor equity or profits-interest framework. • Vesting, performance expectations, removal, forfeiture, and buyout provisions. • Appropriate parent/subsidiary IP and services agreements. We are currently bootstrapping and prefer a fixed-fee, milestone-based arrangement. We are open to paying an initial portion upfront with the balance paid in installments or partially deferred under clearly defined terms. Applicants must: • Be an actively licensed U.S. attorney. • Provide state(s) of admission and bar number. • Have meaningful experience with startup LLCs, holding companies, subsidiaries, founder equity, advisor equity, and operating agreements. • Identify the state they are licensed in. • Describe two comparable engagements. • Provide proposed phases, fixed fees, payment structure, and expected deliverables. Generic template drafting or non-attorney legal-document services are not what we are seeking.