Job Type: Part-Time / Ongoing / As-Needed Location: Remote Overview We're a growing supplement company looking for a reliable, detail-oriented person to provide backup customer support and admin coverage. This role kicks in when our primary operations and support person is out (vacations, sick days, etc.), so we need someone who can step in smoothly and keep things running without a hitch. This isn't a full-time daily commitment — it's flexible, on-call-style work(will have at least a few days to a week notice) that requires responsiveness and quick ramp-up when needed. Responsibilities Answer incoming customer service phone calls when the primary support person is unavailable Respond to customer service emails (order questions, shipping issues, product inquiries, returns/exchange questions etc.) during coverage periods. Look up and update order/customer information as needed Escalate complex issues appropriately Maintain a friendly, professional, on-brand tone in all customer interactions Systems Used HubSpot (CRM / customer communication) Shopify (order management) ShipStation (shipping/fulfillment) Gmail (email correspondence) Requirements Prior customer service or admin experience (e-commerce experience a plus) Familiarity with Shopify, HubSpot, and/or ShipStation preferred (willingness to learn quickly required) Clear, friendly written and verbal communication skills Reliable internet connection and quiet workspace for phone calls Ability to be responsive and available on short notice during coverage windows Comfortable working independently with minimal oversight Nice to Have Experience in the health/wellness/supplement industry Experience handling both phone and email support simultaneously How to Apply Please include a brief note on your experience with the systems listed above and your general availability/flexibility for on-call coverage (will have notice)

Job Title: Client Experience Coordinator Needed for Growing Wellness Business Project Description: Help me create a better experience for prospective and existing clients while improving communication, follow-up, and client retention. I own Refresh Bodywork, a wellness and recovery practice based in California. As the business continues to grow, I'm looking for a Client Experience Coordinator who can help manage client communication, appointment coordination, lead follow-up, and ongoing client support. The goal of this role is to ensure clients feel supported from their first inquiry through their ongoing care while helping maintain strong communication and organization behind the scenes. Responsibilities may include: • Responding to client inquiries by phone, text, email, and social media • Following up with prospective and inactive clients • Assisting with appointment scheduling and client communication • Supporting workshops, events, and community outreach efforts • Maintaining communication and organization within scheduling and CRM systems • Helping improve client retention and overall client experience My clients are often seeking help with pain relief, mobility, recovery, stress management, and overall wellness. Strong communication skills and a warm, professional approach are important. Experience in customer service, wellness, healthcare, hospitality, fitness, client success, or similar client-facing roles is preferred. This is a remote contractor position for approximately 5–10 hours per week to start, with potential for additional responsibilities as the business grows. If this sounds like a good fit, I'd love to hear about your experience supporting clients and why this project interests you.

What We Are Looking For As part of the TravelKeen Beta Program, we are looking for testers to actively explore the platform and evaluate its features from a traveler's perspective. We would like feedback on the overall user experience, ease of navigation, functionality, visual design, performance, and any issues encountered while using the site. We encourage you to test trip planning, itinerary management, maps, social features, trip discovery, file uploads, and other available tools. Please note any bugs, errors, missing functionality, confusing workflows, or opportunities for improvement. We also welcome feedback on features you particularly enjoyed or found valuable. All beta testers are required to complete the Customer Feedback Form located on the TravelKeen website after testing. To receive credit for participation, testers must: Spend a minimum of one (1) hour actively testing the TravelKeen platform. Complete the requested testing activities outlined in the Beta Testing Checklist. Submit the Customer Feedback Form upon completion of testing. Provide their full name and email address in the feedback form so participation can be verified. Please note that compensation is available only to individuals who have been approved and accepted as official TravelKeen beta testers. Payment will be provided only to approved testers who meet all testing requirements, complete the required testing activities, spend the minimum one-hour testing period on the platform, and submit the required feedback form with valid identifying information. We appreciate your time and support in helping us build a travel platform designed by travelers, for travelers. What We Are Looking For As part of the TravelKeen Beta Program, we are looking for testers to actively explore the platform and evaluate its features from a traveler's perspective. We would like feedback on the overall user experience, ease of navigation, functionality, visual design, performance, and any issues encountered while using the site. We encourage you to test trip planning, itinerary management, maps, social features, trip discovery, file uploads, and other available tools. Please note any bugs, errors, missing functionality, confusing workflows, or opportunities for improvement. We also welcome feedback on features you particularly enjoyed or found valuable. All beta testers are required to complete the Customer Feedback Form located on the TravelKeen website after testing. To receive credit for participation, testers must: Spend a minimum of one (1) hour actively testing the TravelKeen platform. Complete the requested testing activities outlined in the Beta Testing Checklist. Submit the Customer Feedback Form upon completion of testing. Provide their full name and email address in the feedback form so participation can be verified. Please note that compensation is available only to individuals who have been approved and accepted as official TravelKeen beta testers. Payment will be provided only to approved testers who meet all testing requirements, complete the required testing activities, spend the minimum one-hour testing period on the platform, and submit the required feedback form with valid identifying information. We appreciate your time and support in helping us build a travel platform designed by travelers, for travelers.

We’re looking for a ROCKSTAR customer service representative to join our team! We’re a small, tight-knit company, but we’re growing fast and need more great people. This position is hourly plus weekly bonuses, and you’ll be highly incentivized based on performance. With bonuses, you should realistically be able to make 50-60k+ per year. Here’s what we do: Businesses come to us when they need vending service at their office, warehouse, school, hotel, apartment building, or other location. We answer their questions, gather their information, and then connect them with one of our vending operators in their city. Companies LOVE our service because it’s completely free for them. It takes all their stress away because vending is like the last thing someone at a company wants to worry about, they have pleanty of other work to do. The vending operators are the ones who pay us which is why it's free to the locations who need vending. Your job would be talking directly with these businesses who need vending, answering their questions, and collecting the information we need to help get them matched with the right vending operator. The most important thing we’re looking for is PERSONALITY. We want someone who is SUPER FRIENDLY, EASY to get along with, POSITIVE, dependable, and a true team player. Imagine walking into a small-town diner and being greeted by that warm, bubbly server who makes everyone feel welcome and taken care of. If that sounds like you, WE WANT YOU! You DO NOT need to know anything about vending to get started. We can teach you the business. What we really need is someone who enjoys talking to people, brings good energy, pays attention to details, and wants to be part of a growing team. If you’re friendly, motivated, and excited about the idea of helping businesses get better vending service, this could be a great fit.

I need freelancer help. This is for a brand reputation contract. Looking for any freelancer, online helper, market researcher, customer service specialist, or anyone who wants to make quick side income. I may have multiple jobs for you as well.

Hustle Butter is a leading tattoo care brand trusted by artists and collectors around the world. As our business continues to grow, we're looking for a detail-oriented, customer-focused team member to help manage our customer support inbox and deliver an exceptional customer experience. This is a part-time remote position ideal for someone with prior Shopify or e-commerce customer service experience who enjoys helping customers, solving problems, and becoming an expert on the products they support. About the Role We currently receive approximately 200 customer service tickets per week. Customer inquiries range from order management and shipping updates to product recommendations, product usage questions, and general brand support. You'll be responsible for monitoring our support inbox, responding to customers in a helpful and professional manner, and coordinating across our e-commerce systems to resolve issues efficiently. The ideal candidate is equally comfortable troubleshooting an order issue as they are helping a customer choose the right product for their needs.

Customer Experience Specialist (Remote) We’re looking for a professional, friendly, and detail-oriented Customer Experience Specialist to join our team. Your primary responsibility will be following up with individuals who have already been matched with legal representation through our platform. These are not cold sales calls. You’ll simply be conducting short customer experience surveys, documenting feedback, and helping us improve our service. Responsibilities * Call a daily list of claimants provided by our team (10-15) * Conduct a 1-2 minute customer experience survey. * Record responses accurately in our CRM. * Ask about their experience with the law firm they retained and our service * Identify which law firm they ultimately signed with (if they are willing to share). * Request an honest Google review when appropriate. * Flag any complaints or unusual situations for management. * Maintain professionalism and empathy on every call. Requirements * Excellent spoken English. * Friendly and professional phone presence. * Strong attention to detail. * Reliable internet connection and quiet work environment. * Experience with CRM systems is a plus. * Customer service or call center experience preferred. What We’re Looking For We’re not looking for someone who simply reads a script. We’re looking for someone who can build rapport quickly, make callers feel comfortable, and accurately document conversations. This is a long-term opportunity with room to grow into additional customer experience, quality assurance, and research responsibilities as our company expands. To Apply Please include: * A short introduction about yourself. * Your customer service or phone experience. * Your availability each week. * A short voice recording introducing yourself (preferred). We’re looking to hire immediately.

Straight forward project to ensure my AI call/test handling is working right. You are trying to break the system, so we can fix what breaks. Need a US phone number and functioning email to do the testing! This is a requirement. so don't apply if you aren't ok using your own phone & email. Here are the project details: https://www.loom.com/share/70dadc86abc8468a902b54179fd6804f Looking to begin right away. Will take 1-4 hours total. Reply with 'I have a US number' so I know you read the entire message and I'll get back to you with next steps. Thanks, Haley

Goth Cloth Co. is a fast-growing alternative fashion and swimwear brand serving customers worldwide. We specialize in unique, made-to-order apparel and swimwear designed for people who embrace individuality, self-expression, and a little bit of spooky energy. As we've grown, we're looking for a detail-oriented and empathetic Customer Service Representative to help provide an outstanding experience for our customers. Position Overview We're seeking a part-time Customer Service Representative to assist customers via email, social media messages, and customer support platforms. This role is ideal for someone who enjoys helping people, can communicate professionally while maintaining a friendly brand voice, and is comfortable working independently. Experience with ecommerce customer service is strongly preferred. Responsibilities Respond to customer emails and support tickets Assist customers with order status updates Process returns, exchanges, store credits, and refunds Help customers with sizing recommendations Resolve shipping and tracking issues Handle damaged, defective, missing, or incorrect item claims Respond to social media customer inquiries and comments Escalate complex issues when necessary Maintain a positive, professional, and empathetic tone in all communications Follow established policies while using good judgment to create positive customer experiences Requirements Excellent written English communication skills Prior ecommerce customer service experience Strong attention to detail Ability to handle difficult customer situations professionally Comfortable learning new software and processes Reliable internet connection Ability to work independently with minimal supervision Bonus Experience: Shopify Redo Returns Klaviyo Meta Business Suite Alternative fashion, swimwear, apparel, or ecommerce brands Schedule: Part-time Approximately 10–20 hours per week to start Flexible scheduling preferred Some weekend availability is a plus during peak season What Success Looks Like: Fast, friendly, and accurate customer responses High customer satisfaction Consistent application of company policies Ability to de-escalate customer concerns Helping customers feel heard and supported Please include: A brief introduction about yourself Relevant ecommerce customer service experience Platforms you've used (Shopify, Gorgias, Zendesk, etc.) Your hourly rate An example of how you would respond to an upset customer asking why their order hasn't shipped yet We look forward to hearing from you. 🖤

We are a boutique private client services company seeking a highly organized Client Coordinator to support scheduling, member communication, CRM updates, and follow-up. This is not a sales role. We are looking for someone calm, reliable, detail-oriented, and comfortable working in a confidential, high-touch client environment. Responsibilities include: - Scheduling Zoom calls, client meetings, and introductions - Following up with members and applicants in a polished, professional manner - Updating CRM records, notes, statuses, and next steps - Tracking pending items, responses, and feedback - Helping keep communication organized and timely - Preparing simple internal summaries for the founder and team - Supporting onboarding and agreement coordination as needed - Maintaining confidentiality and discretion at all times Ideal candidate: - Excellent written communication - Calm, professional, and emotionally steady - Highly organized and detail-oriented - Comfortable with CRM systems, Google Workspace, Zoom, and basic online tools - Able to work independently without creating unnecessary urgency - Good judgment with sensitive client information - Responsive during agreed-upon working hours - Prior experience in client coordination, executive assistance, luxury service, membership services, coaching administration, or professional services is a plus Schedule: Part-time to start, approximately 15 - 20 hours per week. We prefer consistent availability Monday through Friday for daily support. This role is best for someone who enjoys being the steady point of contact behind the scenes. We value calm execution, discretion, follow-through, and clear communication. To apply, please include: 1. A brief note about your client coordination or administrative experience 2. Your availability and preferred working hours 3. Tools/CRMs you have used 4. A short example of how you would follow up with a client who has not responded to a scheduling email