We are a small not for profit community organization that runs on volunteers. Our organization is looking for someone who can handle the basic things that tend to slip through the cracks; keeping track of email, making sure the meetings, subcommittee meetings, etc, are in the calendar, paperwork, possible phone correspondence, etc. We would prefer someone from the western NY area, the GLOW region.

Real Estate and Construction Assistant This role will perform the following: TASK OWNERSHIP - The below list shows items for the role. Taking ownership of the task and following it through to the end is the most important piece. It's critical that you own the task and see it through to completion, rather than just perform a portion and wait for direction on the next step. Weekly Updates - Reach out to various members of the team to gather status on projects. Draft a brief summary of status for each project. Send that summary to client using Outlook e mail account you are provided. Administrative Support - Reach out to building inspection departments to request specific items like scheduling inspections or specific documents. Continune to follow up with them until task is complete. Vendor Follow Up - Follow up with vendors and subcontractors to procure quotes, invoices, insurance, and related items. Tenants - Reach out to tenants at various properites to gather items like certificates of insurance or other items needed. Other Admin Tasks - As needed, assist with other admin tasks Timeframe - I need help on a long term basis. If you are right fit for the role, I am prepared to continue working with you indefinitely. The construction and real estate rental business you will support is healthy and growning, and we need office and admin support.

About Us The Art of Health and Healing is a growing holistic chiropractic practice dedicated to helping people improve their function, health, and quality of life through nervous system-focused chiropractic care. We believe in educating, empowering, and guiding patients toward lasting results rather than simply managing symptoms. We are looking for a compassionate, confident, and highly organized Virtual Assistant / Patient Coordinator to become an important part of our patient experience. This role is ideal for someone who genuinely enjoys helping people, communicates exceptionally well, and can confidently guide prospective patients through the scheduling and onboarding process. ⸻ Position Summary We are seeking a part-time Virtual Assistant who can speak both English and Spanish will manage inbound and outbound patient communications, respond to new leads, qualify prospective patients, schedule appointments, and assist with patient onboarding through our GoHighLevel CRM system. The ideal candidate understands how to build trust, communicate with empathy, answer common healthcare and insurance questions, and help prospective patients take action toward improving their health. Experience in chiropractic, holistic healthcare, wellness, functional medicine, physical therapy, or a related healthcare field is highly preferred. ⸻ Responsibilities Lead Follow-Up & Patient Communication * Make outbound calls to prospective new patients who have expressed interest in our services * Answer inbound calls, texts, and messages from prospective patients * Respond promptly to leads generated through social media, website inquiries, and marketing campaigns * Build rapport and establish trust with prospective patients * Educate prospective patients on our services and approach to care Patient Qualification & Scheduling * Qualify prospective patients based on office criteria * Identify patient goals, concerns, and motivations for seeking care * Address common objections and concerns professionally * Schedule new patient consultations and examinations * Confirm appointments and maintain scheduling accuracy Payment & Administrative Tasks * Securely collect payment information and enter it into our system * Process deposits or appointment reservations when appropriate * Maintain accurate patient records within GoHighLevel * Document conversations and update lead status * Track follow-up tasks and patient communication Insurance & Financial Communication * Answer basic insurance-related questions * Explain our office procedures and payment options clearly * Help patients understand next steps regarding benefits and coverage * Escalate complex insurance questions when necessary CRM Management * Work within GoHighLevel daily * Update pipelines, workflows, tags, notes, and lead status * Ensure leads are properly tracked and followed up with * Assist with appointment reminders and patient communications ⸻ What We’re Looking For Required Qualifications * Excellent verbal and written English/Spanish communication skills * Previous experience in customer service, sales, appointment setting, or patient coordination * Comfortable making outbound phone calls * Strong listening and relationship-building skills * Highly organized and detail-oriented * Reliable internet connection and professional work environment * Ability to work independently and follow systems Preferred Qualifications * Experience working in a chiropractic office * Experience working in a holistic, wellness, functional medicine, physical therapy, or healthcare setting * Familiarity with GoHighLevel CRM * Understanding of chiropractic philosophy and wellness care * Experience handling patient scheduling and onboarding * Knowledge of insurance verification and patient financial discussions ⸻ Ideal Candidate The ideal candidate is: * Warm, personable, and compassionate * Confident on the phone * Able to build trust quickly * Comfortable guiding people toward making decisions about their health * Professional without sounding scripted * Coachable and receptive to feedback * Passionate about holistic health and wellness * Able to communicate the value of care without being pushy * Comfortable discussing financial commitments and collecting payment information * Proactive and solution-oriented ⸻ Success in This Role Looks Like * New leads are contacted quickly and consistently * Prospective patients feel heard, understood, and cared for * High conversion rate from inquiry to scheduled appointment * Accurate CRM documentation * Strong appointment show rates * Professional patient experience from first contact through onboarding ⸻ Hours & Compensation Position Type: Part-Time Hours: Approximately 10–20 hours per week to start, with potential for growth Compensation: Please include your hourly rate and relevant experience when applying. ⸻ To Apply Please submit: 1. A brief introduction about yourself 2. Your healthcare, chiropractic, or wellness-related experience 3. Experience with GoHighLevel or similar CRM platforms 4. Experience handling inbound and outbound calls 5. A short audio recording (2–3 minutes) introducing yourself and explaining why you’d be a great fit for this position 6. Your availability and time zone We are looking for someone who can become a long-term member of our team and genuinely cares about helping people improve their health and quality of life.

Part-Time Virtual Assistant (Roofing Operations & Customer Service) I'm looking for a detail-oriented Virtual Assistant to help support a growing roofing business. Initially, this role will be very part-time and flexible, with the opportunity to expand as our marketing efforts and lead volume increase. Primary Responsibilities: -Monitor and update our job board/CRM with current lead and project statuses -Follow up with inbound leads via text, email, and phone to schedule inspections -Coordinate scheduling between customers and our team -Make outbound calls to leads and customers as needed, including leaving professional voicemails and follow-up messages -Send post-inspection and post-project follow-up communications -Request Google reviews from satisfied customers -Assist with attaching receipts, invoices, and organizing customer records -Maintain accurate notes and ensure nothing falls through the cracks -Identify items requiring owner attention and communicate them clearly Ideal Candidate: -Excellent written and verbal communication skills -Strong customer service mindset -Highly organized and task-oriented -Comfortable learning new software systems and following established processes -Comfortable making outbound phone calls, leaving voicemails, and communicating professionally with customers—not just through written communication -Reliable and responsive during agreed-upon working hours -Adaptable and willing to help refine processes as the business grows A Note About This Role: This is a growing business, so responsibilities and processes will evolve over time. While there will be clear tasks to own, I'm looking for someone who is willing to learn, make recommendations, and adapt as we figure out together what works best. Flexibility, initiative, and a problem-solving mindset are important. Position Details: -Remote position -Flexible schedule based on business needs -This role will likely start very slowly, averaging 1–2 hours per week, as we build out systems and determine where support is most valuable -The goal is for the position to gradually grow into a more consistent 5–10 hours per week as the business and marketing efforts expand -Compensation range: Negotiable per hour, depending on experience and qualifications This role is best suited for someone who enjoys helping people, keeping projects organized, and ensuring a smooth customer experience. While the position will start small, my goal is to build a long-term relationship with someone who can grow alongside the business.

Part-Time Operations Assistant (Home Services) Help Us Build the "Back Office" of a Growing Home Services Company We're a growing handyman and home services company looking for someone who loves bringing order to chaos. We're not looking for someone to simply complete a checklist. We're looking for someone who enjoys improving systems, noticing details, and helping a small business operate more smoothly. This role will start very small (approximately 2–5 hours per week), but we expect it to grow over time as we build trust and identify more opportunities to delegate. If you're someone who enjoys making businesses run better, we'd love to meet you. --- What You'll Help With Because we're a small business, your responsibilities will evolve over time. Initially, you might help with things like: * Monitoring messages and making sure urgent inquiries don't get missed * Following up on customer communications * Setting up simple automations and improving workflows * Organizing documents and information * Posting occasional project updates to Facebook * Commenting in local Facebook groups when appropriate * Keeping an eye on tasks that need attention * Helping identify repetitive work that could be automated or improved Over time, the role may expand into additional operations, hiring, customer service, scheduling, marketing support, or process improvement. --- The Person We're Looking For You might be a great fit if you: * Love creating order from messy situations * Are incredibly organized * Notice details that other people miss * Enjoy learning new software and systems * Think proactively instead of waiting for instructions * Communicate clearly and professionally * Like figuring out better ways to do things * Are comfortable wearing multiple hats in a growing business We're much more interested in how you think than whether you've done every task listed above. --- Bonus Experience Experience with any of these is a plus: * Google Workspace * Facebook Business * Canva * ChatGPT * Zapier * CRM or scheduling software * Jobber * Home service businesses * Small business operations * Customer service Don't worry if you haven't used every tool—we're looking for someone who's eager to learn. :) --- Hours * Start with approximately 2–5 hours per week * Flexible schedule * Opportunity to grow significantly over the coming months based on performance and business needs --- Communication You'll work directly with our leadership team, so clear communication is important. We may have occasional phone or video check-ins, and we value someone who isn't afraid to ask questions, offer ideas, or point out opportunities for improvement. --- To Apply Please answer the following questions (one sentence each is fine!): 1. Tell us about a time you improved a process or made someone's job easier. 2. When you join a new business, what's the first thing you naturally notice? 3. What software, tools, or automations have you used before? 4. What's something you've taught yourself recently? 5. Why does this type of role appeal to you? 6. What is your current location and time zone? 7. Approximately how many hours per week do you currently have available for freelance work? 8. If we start with 2–5 hours per week and the role is a great fit, would you be interested in growing with us over time? 9. Are you comfortable tracking your work and maintaining a simple weekly log of what you accomplished, how long it took, and any recommendations you have for improving our processes? As someone who has worked for clients on Upwork before, I appreciate all that goes into your application. Thank you for your time and interest! - Sammy (Operations Manager)

Data entry, tasks on website, emails, appointment setting.

Job Overview This is a contracted role for 10 hours per week initially. We are looking for someone who wants to grow over time with our team. This does have the potential with the right candidate to convert to a full-time contracted role with our team. This is with a growing Legal Nurse Consulting Firm. Ability to maintain confidentiality in all work and ability to adapt to use of Filevine (confidential project management tool) is a must. A BAA (confidentiality agreement must also be signed). We desire a drama free environment. Positive interaction within the team is an expectation. If this is for you, please read further. We are seeking an energetic, highly organized, and proactive Contract Virtual Assistant to join our growing Legal Nurse Consulting firm. This role is designed for an individual who thrives in a fast-paced, entrepreneurial environment and naturally takes initiative rather than waiting for direction. The ideal candidate is a self-starter with a motivating and positive personality who enjoys building relationships, creating systems, and contributing to organizational growth. This role extends beyond traditional administrative support. We are seeking someone who can actively foster relationships with clients, attorneys, referral sources, and prospective clients while ensuring exceptional operational support and professionalism. The successful candidate will serve as a key point of connection between the firm and its clients and will help strengthen our presence, communication, and workflow efficiency. Primary Responsibilities Administrative and Operational Support Manage calendars, coordinate scheduling, and organize appointments and meetings utilizing Google Workspace and Microsoft Office applications Coordinate virtual meetings and maintain scheduling efficiency across multiple priorities Manage and prioritize email correspondence, ensuring timely responses and appropriate escalation of matters requiring attention Organize and maintain electronic records, files, databases, and document systems Perform accurate data entry, document filing, and record maintenance using Filevine and related software platforms Support office operations through document preparation, proofreading, quality review, and administrative task management Assist with virtual front office responsibilities, including managing communications, greeting and directing clients appropriately, and maintaining a professional experience Client Relations and Business Development Support Build and maintain positive relationships with existing clients, referral sources, attorneys, and potential clients Serve as a professional and welcoming first point of contact for inquiries and communications Conduct outreach activities to support networking efforts and client engagement initiatives Assist with maintaining client pipelines, follow-up activities, and relationship tracking Support business growth efforts by identifying opportunities to strengthen client engagement and improve communication processes Help coordinate marketing activities, educational events, and networking initiatives as assigned Maintain a service-centered approach that enhances the client experience and strengthens brand reputation Communication and Customer Service Professionally manage phone systems while demonstrating excellent phone etiquette Provide exceptional customer service and maintain confidentiality in all communications Respond to inquiries with professionalism, empathy, and efficiency Represent the firm's mission, values, and professional standards in all interactions Time Management and Initiative Independently identify priorities and complete tasks with minimal supervision Anticipate organizational needs and proactively propose solutions or process improvements Demonstrate strong organizational skills and adaptability in a growing business environment Effectively manage multiple responsibilities while meeting deadlines Qualifications Required Previous experience as a Virtual Assistant, Administrative Assistant, Client Services Representative, Executive Assistant, or related role Strong proficiency with Google Workspace and Microsoft Office applications Excellent skills with technology functions Excellent written and verbal communication skills Strong organizational and time management abilities Ability to work independently and take initiative Professional phone presence with exceptional customer service skills Ability to maintain confidentiality and professionalism Reliable internet connection and dedicated remote workspace Preferred Experience working in legal, healthcare, consulting, or Legal Nurse Consulting environments Experience using Filevine or comparable CRM/case management systems Familiarity with bookkeeping, invoicing, or basic financial tracking Experience supporting marketing, networking, or relationship management initiatives Experience with social media or professional networking platforms Ideal Candidate Characteristics Self-motivated and driven Positive, motivating, and engaging personality Relationship builder and natural connector Resourceful problem-solver Detail-oriented and dependable Growth-minded and adaptable Strong sense of ownership and accountability This opportunity is perfect for anyone who is willing to grow.

A digestive wellness product trial is available for freelancers located in the United States. Chosen participants will receive the product free of charge and use it over a clearly defined trial period. Participants are expected to share genuine feedback on usability, convenience, and their overall experience with the product. Applications will be screened and selected accordingly.

Part-Time Admin + Sales Support (Remote, U.S.) — Detail-Oriented + Proactive Only If you miss small details… this is not the role for you. We’re a fast-growing, premium, all-women remote company looking for someone who can **keep projects moving, catch issues early, and make sure nothing falls through the cracks.** This role blends **admin, client onboarding, project management, and light sales support.** - What You’ll Actually Be Doing Client Onboarding + Project Support * Manage all files, documents, and processes for new client onboarding * Set up and organize projects inside Asana and Google Docs * Review client submissions to ensure nothing is missing before work begins * Catch gaps BEFORE they become delays * Check Asana daily to prevent roadblocks or stalled projects * Flag issues immediately to team leads * Keep communication clear, proactive, and high-level - Sales Support (Light but Important) * Review old/cold leads and re-engage qualified ones * Follow up with new leads (call, text, email) to confirm appointments * Review lead forms to ensure they’re a strong fit * Run quick vetting calls (5–10 min) * Do a light “soft sell” before handing off to our closer - Who This Is Perfect For * You LOVE organization and systems * You naturally take ownership (you don’t wait to be told) * You catch what others miss * You move fast and communicate faster * You’re comfortable talking to leads (not just hiding behind a screen) - This Will NOT Work If… * You need constant direction * You overlook details or rush through tasks * You hesitate to speak up when something is wrong * You prefer reactive work vs. staying ahead of things - Role Details *Remote (U.S. only) * Monday–Thursday availability required * Must be available within 9 AM – 4 PM MT window * Starting at ~10 hours/week** (room to grow) - Why This Role Is Different * High-end, systems-driven company (no chaos) * Clear expectations + real ownership * Direct impact on both operations AND revenue * Opportunity to grow into more hours + responsibility -To Apply (REQUIRED — or you will be ignored) 1. Start your proposal with: **“DETAILS MATTER”** 2. Share a quick example of a time you caught something others missed 3. Confirm your availability (days + times in MT) 4. Tell us your experience with **Asana** or similar tools 5. (Bonus) Share if you’ve ever done lead follow-up or sales support - We are not looking for average. - We’re looking for someone who **takes ownership, moves fast, and protects the quality of everything we deliver.**

I’m looking for a Spotify user to test my audiobooks and give clear feedback on the listening experience. I currently have 9 parenting audiobooks in English & Spanish. If you’re interested in parenting topics, this could be a great opportunity to listen and share thoughtful feedback. If not, it's still worth listening. **You should:** * Have your own Spotify account * Be able to access audiobooks on Spotify * Share honest feedback This is a simple project for someone who already uses Spotify. Please apply only if you have a Spotify account and are comfortable giving clear feedback. Thank you.