We’re looking for a full-time Remote Sales Administrative Assistant to support our Senior Sales Agent Monday–Friday, 8AM–5PM EST. This role includes managing inboxes and calendars, responding to inbound leads (via phone and email), updating CRM records in HubSpot, researching and nurturing prospect accounts, scheduling meetings, and assisting with sales proposals, contracts, and outreach campaigns. The ideal candidate is highly organized, tech-savvy, proactive, and comfortable handling multiple tasks while communicating professionally with clients and the sales team. You should be confident on phone calls, video meetings & emails and have no issues with appointment setting (by phone or email). Experience with Sales & Appointment Setting is a huge plus. Experience with Hubspot is also a huge plus. Must have a reliable laptop capable of handling multiple software platforms simultaneously (Windows or Mac required- Chromebooks not supported)

# Full-Time Virtual Office Manager for Growing Field Service Company Happy House Maintenance is looking for a full-time Virtual Office Manager to help lead our small but growing company into its next major season of growth. We are a licensed general contracting and home maintenance company serving our local community. Our purpose is simple: to restore and preserve the happy places of our community. We are currently doing around $800K in annual revenue, and our vision is to grow 10x over the next 5 years while helping preserve and care for thousands of homes. To do that, we are making an important transition. We are not just building a bigger repair crew. We are building a better company. Happy House is transitioning from being primarily a restoration and home repair business into becoming a communications and project management company that happens to serve the home repair and restoration industry. That means our future is not built around having a large in-house crew doing every job ourselves. Our future is built around a strong network of subcontractors. Within our company we will have a growing team of Estimators which serve both the sales and project management function and office leaders who know how to create clarity, manage commitments, and make sure the right people do the right work at the right time. Our job is to bring order to the chaos of home repair. We create clear estimates. We communicate clearly with clients. We coordinate clearly with subcontractors. We make sure commitments are documented, followed through on, and honored. We make sure clients feel informed and cared for, and that subcontractors know exactly what is expected of them. In many ways, we are becoming a communications company. The role described here is central to that transition. This is not a basic admin role. This is a leadership role for someone who wants real responsibility, real authority, and the opportunity to help build the operating system of a growing company. ## What We Are Looking For The successful candidate will have experience managing or supporting a field service, construction, home service, or operations-based company as it grows from a small team into a more structured organization. You do not need to know construction perfectly on day one. But you do need to be sharp enough, organized enough, and hungry enough to learn how a field service company works from the inside out. You must be extremely skilled in both verbal and written communication. This is one of the most important parts of the role. We are looking for someone who can communicate with clients, subcontractors, estimators, project managers, and team members with confidence, warmth, clarity, and a little personality. Our clients should feel cared for, informed, and professionally supported. Our subcontractors should know exactly what they are being asked to do. Our internal team should feel that communication is organized, clean, and dependable. You should also be naturally gifted at improving workflows. We need someone who sees the gaps, cleans up the process, builds better systems, and helps make the company more orderly and effective. A strong interest and willingness to use AI tools is important. We want someone who is excited to use AI to improve office management, scheduling, communication, SOP development, subcontractor coordination, client updates, hiring, and overall company operations. ## Key Responsibilities You will help manage and improve the office side of the business as we grow. Responsibilities will include: Managing communication with clients, team members, estimators, project managers, and subcontractors Helping create clear communication between the client, the estimator, the project manager, and the subcontractor Keeping schedules organized and making sure the right people are in the right place at the right time Supporting the transition from an in-house crew model to a subcontractor and project management model Helping ensure subcontractor commitments are clearly documented, communicated, and followed through on Helping manage client expectations before, during, and after projects Supporting hiring and helping us find talented team members, estimators, project managers, and subcontractors Submitting and organizing payroll and subcontractor payment information Creating, improving, and maintaining SOPs Improving workflows and internal systems Helping ensure projects, communication, and follow-up do not fall through the cracks Bringing order, structure, and clarity to a fast-growing company Keeping the trains running on time ## The Right Person The right person for this role has probably been told their whole life that they are a fast learner. You are naturally detail-oriented, orderly, industrious, and able to work hard without needing constant oversight. You like high standards, and you have the ability and desire to meet and exceed them. You understand that great communication is not soft or fluffy. It is operational power. Clear communication prevents confusion, protects relationships, builds trust, and makes growth possible. The right person will feel like this is the job they always wanted. They want to help build something meaningful and impactful. They want a role that uses their talents fully and gives them room to grow. You are confident, warm, professional, and organized. You can manage people, communicate clearly, and build systems that help a company scale. You should be excited by both responsibility and freedom. Once you are trained and trusted, you will not be micromanaged. You will be given authority, ownership, and room to lead. ## Faith and Company Culture We are faithful Christians and we pray regularly as a team to help us stay grounded, focused, and on track. You do not need to share our faith to be successful in this role, but it cannot be an issue if we pray. We want to be clear and respectful about that part of our company culture from the beginning. ## Growth Opportunity This role starts at **$20–30/hour** during the training phase. If the role is a strong fit, we would like this to move into a salaried leadership position. If we hit our financial milestones, which you will be a meaningful part of helping us accomplish, I see this becoming a position that can pay $100K+ within 3–5 years. This is a rare opportunity for someone who wants to grow with a company, help build the foundation, and become a key leader in the business. ## To Apply Please tell us about your experience with office operations, field service teams, scheduling, client communication, subcontractor coordination, hiring, workflow improvement, and SOP development. Also share a specific example of a time you helped make a business or team more organized, efficient, or effective. Finally, tell us how you think you could help a company transition from being primarily a hands-on repair company into a communication, coordination, and project management company that uses excellent subcontractors to deliver excellent results. We are looking for someone sharp, hardworking, warm, highly organized, and ready to help build something meaningful.

I'm looking for someone experienced with Gmail/Google Workspace to help me simplify and organize multiple Gmail accounts I've created over the years. I own a primary LLC along with two rental property LLCs. To stay organized, I created separate Gmail accounts for various purposes, but managing multiple accounts has become cumbersome. Some of the accounts are actively used, while others were created in error, duplicated, or simply no longer need an email presence. What I Need Help With * Review all existing Gmail accounts * Inventory and document what each account is used for * Identify accounts that should remain active * Identify accounts that can be retired or deleted * Migrate any important emails, contacts, or files from accounts being closed * Safely delete unnecessary accounts * Recommend a cleaner and more manageable email structure going forward Main Goal I'd like to manage the remaining accounts from a single inbox whenever possible. I'm looking for someone who can: * Set up one central inbox for managing email * Allow me to send outgoing emails from the appropriate business/account * Maintain separate identities for my LLC and rental property businesses * Reduce or eliminate the need to switch between multiple Gmail logins * Recommend the most efficient long-term solution Ideal Experience * Gmail administration * Google Workspace * Email account consolidation and migration * Gmail forwarding, aliases, and "Send Mail As" configuration * Small business email organization * Google account deletion and cleanup processes When Applying Please include: 1. Examples of similar Gmail cleanup or consolidation projects. 2. Your recommended approach for managing multiple Gmail accounts from a single inbox. 3. Whether you would recommend Gmail forwarding, aliases, Google Workspace, delegated access, or another solution. 4. Your estimated cost and timeline. Additional Context This is a personal/small-business project, not a corporate environment. The goal is to reduce complexity, eliminate unnecessary Gmail accounts, preserve any important information, and create a simple, long-term email system that is easy to manage. **Bonus:** If you can recommend a structure that reduces the number of email accounts I need to maintain while still keeping my businesses and rental properties organized, I'd love to hear your suggestions. .

# Secret Shopper / Market Research Caller (Commercial & Residential Property Inspection Industry) ## Overview We are seeking a professional and detail-oriented Market Research Assistant to contact competing property inspection companies and gather publicly available information regarding services, pricing, scheduling availability, proposal processes, and customer experience. This is a research-focused role intended to help us better understand our market and improve our customer experience. ## Responsibilities You will: - Call competing inspection companies throughout New Jersey and surrounding states - Inquire about inspection services as a prospective customer - Collect pricing information for various property types - Record turnaround times and scheduling availability - Document proposal and quoting processes - Evaluate customer service, responsiveness, and sales approach - Enter findings into a provided spreadsheet - Submit detailed notes after each call ## Information to Gather For each company, collect: ### Residential Services - Home inspection pricing - Additional services offered - Scheduling availability - Typical report delivery times - Upsells and package options ### Commercial Services - Commercial inspection pricing - Pricing methodology (per square foot, flat fee, custom quote, etc.) - Proposal process - Required property information - Typical turnaround times - Scope of services included ### Customer Experience - Response time - Professionalism - Follow-up process - Sales techniques used - Strengths and weaknesses observed ## Requirements - Excellent English communication skills - Comfortable speaking on the phone - Strong attention to detail - Ability to accurately document findings - Experience with market research, lead generation, customer service, or secret shopping preferred - Reliable internet connection and phone access ## Deliverables For each completed company: - Company name - Website - Phone number - Service area - Pricing information - Notes from call - Overall customer experience rating (1-10) - Recommended competitive positioning observations ## Project Scope - Initial project: 20 companies - Approximately 5-10 minutes per call - Ongoing work available for high performers ## To Apply Please include: 1. Your experience with phone-based research 2. Your location and timezone 3. Your hourly rate 4. A brief example of a market research or customer service project you have completed Applicants with experience in mystery shopping, market research, lead generation, appointment setting, or competitive analysis are strongly encouraged to apply.

Operations Coordinator & Executive Assistant (Remote Freelance Position) About Us We are a marketing and communications agency that has been in business for 27 years, serving clients across a variety of industries with a strong focus in the building insulation and construction sectors. Our company operates with a highly collaborative remote team of nine experienced freelancers located across the country. We pride ourselves on maintaining an exceptional team culture built on trust, communication, accountability, and high-level performance. Learn more about us at www.dzandassociates.com. Position Overview We are seeking a long-term freelance Operations Coordinator & Executive Assistant to support the day-to-day operations of our strong and growing remote agency. This role functions as both an assistant to the owner and an operational support lead for the broader team. This is a highly important role that helps keep projects, systems, and workflows running smoothly so our client-facing team members can stay focused on delivering excellent work. The ideal candidate is organized, resourceful, tech-savvy, proactive, and enjoys improving systems and processes. Key Responsibilities Operations & Project Management Maintain and optimize our ClickUp project management system Help streamline workflows and improve internal operational processes Track tasks, deadlines, and project status across multiple team members Assist with troubleshooting operational bottlenecks and identifying solutions Team Support Provide administrative and operational support to the owner and team members Coordinate and organize internal information and project assets Assist team members with various support tasks as needed Help maintain organization and consistency across systems and projects Client Onboarding & Account Setup Support onboarding processes for new clients Assist with online profile setup and account configuration for clients Catalog and organize client data and information Ensure projects and onboarding materials are properly documented Systems & Process Improvement Identify opportunities to improve efficiency and organization Document workflows and help create scalable operational systems Research tools, answers, and solutions independently when challenges arise Required Skills & Experience Experience using ClickUp or similar project management platforms such as Asana, Monday.com, Trello, or Basecamp Google Drive and Google Docs savvy Strong organizational and time management skills Excellent written communication and attention to detail Ability to work independently in a fully remote environment Comfortable troubleshooting issues and finding solutions proactively Strong follow-through and reliability Basic marketing knowledge and understanding of agency workflows Preferred Traits Process-oriented thinker who enjoys creating order and efficiency Adaptable and comfortable wearing multiple hats Positive team player with strong communication skills Tech-savvy and quick to learn new systems Long-term mindset and interest in growing with a collaborative team Position Details Remote freelance/contractor position Flexible hours with availability during standard business hours preferred Long-term opportunity for the right fit Approximately 10-20 hours per week Compensation based on experience To Apply, Please Submit: A brief introduction about yourself Relevant experience with operations, executive assistance, or project coordination Platforms and tools you’ve used (ClickUp, Asana, Monday.com, etc.) Your availability and preferred working hours Resume and/or LinkedIn profile

The Intake Coordinator or Client Care Coordinator is the main point of contact for new clients and the central liaison between clients, therapists, and team members. This is a vital position and requires someone in this role who is dedicated, sees the big picture, pays attention to detail, and is a warm and friendly representative of the practice. We highly value this role, and are always working to set you up for success and support you, knowing that Self & Wellness could not serve our clients and therapists without you. Responsibilities *Be available to conduct scheduled and live consultation calls M-F 9-5 EST time *Be available for 5-10 hours per week of work *Conduct intake calls and schedule clients for first sessions (ideally) or consultations with therapists (as appropriate), using the consultation call script and process provided. *Perform post-intake tasks according to the checklist provided (send intake forms, get credit card on file, welcome email, etc) *Follow up with new clients to fill out forms before first session *Return client calls, emails, Psych Today messages and Alma messages within 2 hours whenever possible and no later than the next business day. *Follow up with clients who have fallen off a consistent schedule. *Official discharge process with clients who terminated (contact, follow up, letter) and deactivate in EHR. *Research referrals for clients who need additional services or higher level of care. *Completely fill out contact log for accurate metrics tracking. *Collaborate with the practice owner for ongoing process improvement. *Identify problems or issues that may negatively affect the business, and proactively alert the owner, using the insight from your role to help solve these issues. *Perform additional administrative tasks as needed (ie. issuing superbills, helping clients with Thrizer, sending exit surveys). Insurance billing (submitting claims, posting insurance payments) *Benefits checks through Availity or directly through insurance *Following up on outstanding balances for copays and late payments for private pay clients *Posting blog posts *Posting social media posts *Sending newsletter *Perform all duties in a HIPAA compliant manner. Requirements *Experience using an EHR (Simple Practice preferred) *Experience with Alma, Availity, Psychology Today, Facebook, Instagram, iplum *Experience with Microsoft Suite *Billing experience *Warm, friendly and professional *Excellent communication and reflective listening skills *Start your cover letter with the word rain *HIPAA certification preferred (can provide training if needed) *Experience in the mental health field *Private, quiet office space with good internet connection *Laptop or computer and cell phone Measuring Success 90% of consultation calls scheduled are completed. 60% of clients who did a consultation, booked a session/were assigned to a therapist. 50% overall conversion rate These metrics, in conjunction with client surveys and feedback, therapist feedback, and owner experience will be used to determine Intake Coordinator success.

Google Drive Cleanup & Organization (One-Time Project) I'm looking for a detail-oriented virtual assistant with Google Drive experience to help me clean up and organize my Google Drive. Some folder structure already exists, but it's inconsistent — things are scattered, naming isn't uniform, and it's hard to find what I need quickly. What I need: - Audit my current Drive structure and identify what's working and what isn't - Propose a clean, logical folder structure (I have some ideas but want your input and expertise) - Implement an agreed-upon naming convention across files and folders - Remove duplicates and archive anything outdated or no longer needed - Leave me with a Drive that's easy to navigate and maintain going forward - Optional: provide a brief SOP or guide on how the new system works What I'm looking for in a candidate: - Proven experience with Google Drive / Google Workspace organization - Strong attention to detail and ability to work independently - Good communicator — I want to be looped in before anything is deleted or restructured - Ability to complete the project within 10 hours Project details: - Scope: One-time cleanup (potential for ongoing work if it's a great fit) - Budget: Open to hourly or flat-rate proposals - Timeline: Looking to get started within the next 1–2 weeks Please include in your proposal: a brief description of how you've organized a Google Drive for a past client, and what your process looks like from start to finish. Bonus points if you share a before/after example! Looking forward to working with someone who loves a good organizational challenge. ✅

This should take no more than 30 minutes of your time. It's a simple research & documentation project.

About Us FranCoach/Create A Shift/Dvelop Academy is a one stop shop for Franchise Recruitment and Education. We special in helping businesses to grow, individuals to learn and acquire a small business, and teach an industry skill to newcomers. Role Overview We are looking for a tech-savvy, highly organized, and visually creative professional to join our team as an Operations & Client Services Assistant. You will be the engine behind the scenes—ensuring our client portal and CRM stay updated, keeping our client deliverables on track, and whipping up clean, engaging graphics in Canva. This is a multi-faceted role perfect for someone who loves both structure (keeping systems tidy) and creativity (making things look good). Key Responsibilities System & Tech Management: Regularly update and maintain our CRM [ZOHO] and Client Portal [FranCoach Internal Portal of Brand Offerings] to ensure data integrity. Client Deliverable Tracking: Monitor project timelines, follow up on missing pieces, and ensure client deliverables are moving smoothly through our pipeline. Graphic Design (Canva): Create and edit visually appealing digital assets using templates in Canva (e.g., social media graphics, client PDFs, worksheets, slide decks). Administrative Support: Assist with ad-hoc operational tasks to help streamline daily business functions. Requirements & Qualifications Tech-Savvy: Proven experience managing CRMs and project management tools/portals. You learn new software quickly. Canva Pro: You have a sharp eye for design, alignment, and branding. You don't just use templates; you know how to make them look professional. Detail-Obsessed: You’re the type of person who notices a typo from a mile away and gets genuine satisfaction from an organized dashboard. Proactive Communicator: You don't wait to be told what to do if you see a bottleneck; you ask questions and provide updates independently. Reliable Internet & Equipment: Must have a dependable workspace and access to a Canva Pro account (or we can provide access). How to Apply Please start your cover letter with the word "Consistency" and briefly answer the following: What specific CRM and project management tools are you most comfortable using? Share a link or attachment to a few Canva graphics or client materials you've designed. How do you keep yourself organized when managing multiple deadlines?

Looking for an office coordinator to help organize and prioritize tasks for a growing construction business. Likely 5-10 per week, not time-sensitive, but need most items turned around in 24 hours. Capture and develop an agenda for the weekly operations meeting. Handle daily tasks including basic administrative items.