We are seeking a skilled professional to assist with setting up computers at our new office. The ideal candidate will have experience in computer setup, networking, and troubleshooting. Responsibilities include configuring hardware, installing software, and ensuring all systems are fully operational. Attention to detail and the ability to work independently are essential.

We are an enterprise-grade CPaaS provider deploying distributed, multi-tenant cloud communication infrastructure across North America. To support our horizontal scalability, down-stream client sharding, and high-availability routing metrics, we are expanding our upstream wholesale carrier matrix. We are seeking a highly specialized Carrier Relations & Routing Operations Manager to act as our core interconnect negotiator with Tier-1 wholesale aggregators. Core Responsibilities: Act as the primary technical-commercial liaison during procurement, programmatic peering, and trunk provisioning with major wholesale CPaaS networks. Lead introductory discovery and technical scoping calls (via Zoom) with vendor account engineers to articulate our API transaction profiles, multi-tenant architecture, and egress routing topologies. Streamline localized brand documentation and localized registry alignment across multiple upstream gateway pipelines. Requirements: Exceptional, deep-dive understanding of the modern CPaaS and programmatic messaging ecosystem. Must be 100% fluent in industry architecture: A2P vs P2P traffic profiles, SMPP/HTTP API transport, 10DLC routing frameworks, and Toll-Free verification workflows. Native English with strong corporate presence suitable for high-level vendor-facing video conferences. Prior professional tenure at major cloud communications providers (e.g., Twilio, Sinch, Bandwidth, Intelequent) is appreciatively preferred.

This is not full time work, just part time work. I need help launching my business, with a preference for candidates in Texas, California, Florida, or Illinois. I plan to establish an AI-based company in Vietnam and am looking for a U.S.-based person to support this effort. The role involves providing guidance and assistance with the setup and operations of the business.

We're an early-stage startup building an exciting new IT support platform for small businesses. We’re looking for experienced IT support professionals who care as much about how they interact with people as what they fix. We're looking for independent, critical thinkers, so please do not waste either your or my time with a reply that is LLM-generated. It will be immediately discarded without further consideration. The Role You’ll work as an independent contractor, accepting support jobs through our in-house dispatching system. You'll effectively set your own hours, accepting only those jobs that work with your schedule. Initially, support may involve more direct customer interaction (live sessions, screen sharing), with the expectation that over time, more issues may become asynchronous as our software matures. This is a startup, so details will evolve as we learn. We’re upfront about that and value technicians who can work comfortably in a system that’s improving in real time. ⸻ What You’ll Help With (Examples) Typical issues include the kinds of problems MSP technicians see every day, such as: • Microsoft 365 issues (Outlook, OneDrive sync, licensing, account access) • Wi-Fi or basic network troubleshooting • Printer setup and connectivity issues • Performance issues, disk space cleanup, basic security concerns • Helping non-technical users understand what’s going on and what to do next Technical competence matters, but calm, clear, human communication matters even more, especially early on. ⸻ What We’re Looking For Required • 3–5+ years of IT support / helpdesk experience (MSP experience strongly preferred) • Excellent people skills: patient, clear, and comfortable interacting directly with end users • Strong written and spoken communication • Ability to explain your troubleshooting approach step-by-step • Good listener; customers shouldn’t need to repeat themselves • Reliable and punctual when you accept a support session • Comfortable following structured support flows and documenting outcomes • US-based with native-level English fluency Strongly Preferred • Willingness to offer candid, constructive feedback to improve our processes • Interest in contributing to troubleshooting documentation (what worked, what didn’t) • Located in or near Austin or NYC (optional; may enable on-site work in the future) ⸻ Flexibility, Pay & Structure • Contractor role • You choose when to accept jobs • Compensation will start hourly while we establish baselines and gather data No guaranteed hours initially, so this opportunity is best suited for experienced technicians who may already have a roster of their own clients and are looking for interesting, additional work. ⸻ Trial Process (Paid) Shortlisted candidates will complete a paid live trial: • A realistic support scenario • Live interaction and troubleshooting • Focused on communication, judgment, and problem-solving, not speed or memorization This helps ensure a good mutual fit before ongoing work. ⸻ Who This Is Not For • Entry-level or script-only support roles • High-volume, low-touch ticket grinding • Technicians who dislike customer interaction or documentation • Anyone uncomfortable with evolving systems in an early-stage product To confirm you read the full post, please include the phrase “clear communication” somewhere in your application. ⸻ How to Apply Please include: 1. A brief summary of your IT support experience (especially MSP work) 2. One example of a support issue where communication with the user mattered as much as the fix 3. Your typical availability (roughly) 4. (Optional) What you think most IT support systems get wrong today

Summary Job Title: Helpdesk Tech for an ISP Department: Customer Care Hours: 8am to 5pm Pacific Time - Monday-Friday + On-Call Rotation MUST BE US BASED About Us Atlas Networks is an independent Internet Service Provider based in Seattle, WA. We believe everyone deserves a reliable, affordable internet connection—without the nonsense. Our team thrives on our core values: Grit, Get Sh#t Done, Constructive Candor, and Continuous Evolution. We bring a mix of precision, personality, and professionalism to everything we do. We are seeking a Helpdesk Technician to provide technical support to our customers. The work environment is fast-paced, and the candidate must already be skilled at technical troubleshooting. This role entails many facets, including gaining an in-depth understanding of our network, troubleshooting, and supporting our customers. Atlas is a customer service company that happens to sell Internet and related products - again, we desire most of all to deliver an exceptional experience to our customers. About You You’ve got the solid fundamentals of networking, SOHO routers, and nearly anything that connects with an ethernet port or via WiFi. You don’t cut corners, you write things down, and you think three steps ahead when troubleshooting. You thrive in environments where expectations are high and processes matter, but you’re adaptable enough to work through the curveballs. You MUST: - Be willing to work Monday–Friday, 8am–5pm or 12pm to 9pm Pacific Time (Seattle, WA). - Be a fluent English speaker with good annunciation (customer-facing work required) - Be willing to prove your skills and test live in a lab environment with our Chief Network Engineer before hire (please don't apply if you're not a SOHO network guru) - Be willing to be a part of after-hours call rotation for responding to emergency tickets and outages. Our team takes call shifts for a week at a time. Additional compensation will be provided for responding after-hours. - Dedicated to us during working hours - we do not tolerate people who work for multiple companies in overlapping shifts! Core Responsibilities: - Provision and configure TP-Link Omada & Deco devices to production standards - we have a fairly big network - Diagnose and solve technical issues related to Internet services (and other products) for both residential and commercial customers - Work with customers via phone calls and our ticketing system - Utilizing screen sharing to troubleshoot issues - Troubleshooting customer connectivity at an advanced level - Assisting customers with firewall and network configurations - Assisting customers with network change requests - Escalating issues to our Network Engineers as needed - De-escalating situations with dissatisfied customers - Maintain accurate documentation for every call and ticket Required Skills & Experience: - Strong organizational and multitasking abilities - Basic understanding of technical workflows and documentation - Ability to remain organized and move fast analyzing multiple simultaneous inbound requests - OSI Model/TCP-IP - Advanced network troubleshooting - PC connectivity troubleshooting (Windows/Mac) - Mobile device troubleshooting (iPhone/Android) - Firewall configuration (port forwards, NAT, etc) - Network technologies (DNS/DHCP/Routing) - IPTV troubleshooting skills - VoIP fundamentals What We Offer: - A high-expectation, high-support work environment - Opportunity to work on a growing ISP network with complex, real-world challenges - A team that values results, candor, and personal growth over politics and ego - Paid time off after 1 year If you’re ready to work hard, think hard, and contribute at a higher level while still getting your hands dirty with the day-to-day, submit your proposal.

I need help with a technical TikTok Shop Seller Center login/linking issue. I have a TikTok Shop and an Organization Account. During setup, Seller Center gave me an Organization Account and I created the username .Seller center sent a 6-digit verification code to log in through the TikTok app. The problem: when I enter the Organization Account username and 6-digit code in the TikTok app, TikTok sends me to verify a different personal/official TikTok account that belongs to another personal account of mine.. I need help checking: Which email/admin controls the Organization Account. How to separate the Organization Account from the wrong personal/official account. How to log in correctly using the Seller Center verification code . This is not marketing or TikTok growth. It is a technical account linking/login problem.I think.Thanks

Description Hello, We are an automotive IoT company preparing to launch a new plug-and-play OBD LTE device in the United States and are looking for a US-based vehicle owner to help us perform a simple connectivity validation test. No technical experience is required. What You'll Do Receive the OBD device at your US address. Follow the included quick-start guide. Plug the device into your vehicle's OBD-II port. Download the companion mobile app. Verify that the device appears online in the app. Take one normal drive of approximately 20–30 minutes. Confirm that location updates are visible in the app. The entire process typically requires less than one hour of your time. About the Device Plug-and-play installation Standard OBD-II connection No special tools required Safe for vehicle electronics Safe for vehicle battery Designed for normal passenger vehicles Project Goal We are validating: Device activation process Cellular connectivity Mobile app setup experience Device online status Location update performance during normal driving This is a functional connectivity test only. No technical analysis is required. Requirements Must be located in the United States Must own or regularly drive a vehicle with an accessible OBD-II port Must have a smartphone capable of installing mobile apps Must be able to communicate through Upwork messages Deliverables After testing, please provide the following: 1. Was the device successfully installed? (Yes / No) 2. Did the device appear online in the mobile app? (Yes / No) 3. Were location updates visible after driving? (Yes / No) 4. Please send one photo showing the device ID printed on the device. 5. Please send one screenshot showing the device online in the mobile app. 6. Did you encounter any issues during setup or testing? 7. What vehicle make, model, and year was used during testing? 8. What smartphone was used during testing? (iPhone or Android) Budget Fixed Price: $30 To Apply Please include: City / State Vehicle Make Vehicle Model Vehicle Year Smartphone Type (iPhone or Android) Thank you. We look forward to working with you.

We are seeking a Mid to Senior-level Fullstack Developer (3–5 years of experience) to not only maintain and expand our platform (Next.js frontend + Django backend) but also guide us in fully integrating AI-powered coding assistance across the full stack. The frontend is already set up for AI-assisted editing (e.g. Cursor), and we want to evolve our backend similarly. The ideal candidate will help us transition the entire development environment, so both we and the developer can leverage state-of-the-art AI coding tools. Beyond coding, you’ll act as a mentor, helping us better understand the backend’s architecture and workflows while integrating AI-driven development tools into our process. You’ll have a key role in making our stack both stable and future-ready, with AI-assisted flexibility. The Context Our frontend was recently ported to Next.js in an ad-hoc manner, leaving certain sections in need of refactoring and stabilization. We have committed to keeping our backend in Django to leverage its robust processing capabilities. You will be the point person for bridging these two environments. Key Responsibilities -Maintenance & Stability: Perform routine maintenance and optimization across the full stack. -Bug Fixing: Identify and resolve issues within the existing Next.js frontend and Django backend. -System Reliability: Provide technical support and troubleshooting during system downtime. -Feature Implementation: Build and deploy new features, ensuring seamless integration between the AI pipeline and the user interface. Required Technical Profile -3–5 years of professional fullstack experience. -Frontend: Proficiency in Next.js and React; experience cleaning up/refactoring "messy" or legacy codebases is a plus. -Backend: Strong experience with Django (Python), specifically working with complex data pipelines or API integrations. -Mindset: A pragmatic approach to coding—balancing the need for new features with the necessity of technical debt reduction.

We are seeking a skilled Crestron Technician to troubleshoot and repair audio issues with our system. The main control unit display is not functioning, and the tablet is not loading. The ideal candidate will have experience with Crestron systems and be able to diagnose and fix problems efficiently. This would be a one day job, with possible follow-up depending on if the issue can be resolved right away or not.

Immediate help needed - must be available Tuesday during the day or evening for 1-2 hour consult. recently moved and need help setting up my GliNet Slate router so that I can use wireguard when I'm traveling out of country. I previously had it set up to have a home router and travel router, and when moved into my new place with a new wifi, realized I forgot how to reconfigure it.