- Hourly: $50.00 - $80.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 Brain Co is building AI systems for the insurance industry. We work on complex, document-heavy workflows covering policy interpretation, claims analysis, and coverage reasoning, and we need experienced insurance professionals to help us do it right. As an Insurance SME, you will annotate insurance documents, review AI-generated outputs, and help us develop the rubrics and benchmarks that define quality for our machine learning pipelines. Your expertise shapes what our models learn and how they are evaluated. This is a part-time, contract engagement with flexible hours designed to work alongside your existing career, not replace it. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗗𝗼 This role focuses on excess and specialty policy interpretation. You will work with real policy documents and help our models understand how coverage is structured across layered programs. Your primary labeling tasks: • Locate and annotate the limits structure within a given excess policy • Given an insuring agreement and its ensuing exclusions, produce a structured conclusion about how coverage responds to a described scenario 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • USA-based. 3 years of experience minimum; 5+ years strongly preferred, specifically within excess and specialty insurance. • Experience in excess and specialty (E&S) insurance as an underwriter, broker, claims professional, or coverage counsel. • Strong written communication skills. You will be producing structured written outputs, not just verbal expertise. • Ability to work independently and meet annotation throughput targets with high accuracy. • Deep familiarity with excess policy structures: follow-form vs. standalone forms, difference-in-conditions endorsements, retained limit provisions, and multi-layer program architecture. • Ability to parse insuring agreements, exclusions, conditions, and endorsements and render a precise, defensible coverage conclusion. 𝗡𝗶𝗰𝗲 𝘁𝗼 𝗛𝗮𝘃𝗲 • Broad multiline experience across General Liability, Professional Liability, and related casualty and specialty lines. • Prior experience in AI/ML data labeling, legal document review, or expert annotation work. • Familiarity with ISO forms, manuscript endorsements, and layered program structures. • Experience with primary and excess GL, professional lines (E&O, D&O, Cyber), or environmental policies. 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗧𝗵𝗿𝗶𝘃𝗲 𝗜𝗳 𝗬𝗼𝘂 • Have deep, hands-on experience in specialty insurance including underwriting, claims, broking, or coverage counsel, with a focus on excess and specialty lines (E&S). • Can read a policy end-to-end including declarations, forms, endorsements, and schedules of underlying, and explain precisely how coverage responds across primary and excess layers. • Are based in the USA, ideally in the San Francisco Bay Area to collaborate in person with our AI and product teams when needed. • Are comfortable working in shared documents, async communication tools, and structured annotation interfaces. 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 • Part-time, contract engagement with flexible scheduling that fits your current work. • Competitive hourly rate commensurate with experience and depth of specialty expertise. • Remote-friendly with collaboration over shared documents and working sessions with our AI and product teams. • Ideal location: San Francisco / Bay Area for optional in-person collaboration; fully remote applicants with strong credentials will be considered.
- Hourly
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world. Work/Project Scope: -Manage intake, triage, and docketing of incoming legal process, consumer complaints, and regulatory inquiries, including calendaring response deadlines, routing to the right team members, and following up on open items -Support preparation of response drafts, template correspondence, and document exhibits under attorney supervision; help build and maintain template libraries for recurring response types -Assist with compliance-related audit and project coordination, organizing evidence, tracking workstreams across internal teams (Compliance, Trust & Safety/Risk, Product), and keeping documentation audit-ready -Coordinate incoming product & marketing requests for internal reviews and triage submissions -Assist with intellectual property matters, including conducting basic research -Support the privacy law team with program processes, including privacy impact assessments, data subject request escalations, and commercial agreement reviews -Assist with ongoing internal AI and algorithmic governance processes -Collaborate with legal ops lead to estimate and manage outside counsel budgets and assist with onboarding -Coordinate annual insurance renewals and track insurance matters and periodic claim submissions -Route documents for signature via DocuSign -Support automation efforts and application of AI tools to internal processes -Support ad hoc projects and research as needed Must Haves (Required Skills): -Some paralegal, legal ops, or legal administrative experience, including any exposure to litigation, regulatory matters, or consumer complaint handling; paralegal certificate preferred but not required -Ability to manage legal deadlines and track open matters across multiple workstreams — experience with docketing, matter management, or project tracking is a plus -Strong written and verbal communication skills, with the ability to draft clear correspondence and support document preparation under attorney supervision -Organized and detail-oriented, with a proactive approach to flagging competing deadlines and keeping workstreams moving -Comfortable working cross-functionally with teams like Compliance, Trust & Safety/Risk, and Product -Some experience with outside counsel billing and onboarding -Familiarity with ChatGPT, Gemini, Claude, and/or other AI tools -Familiarity with consumer-facing legal or compliance processes a plus; payments, fintech, or financial services exposure helpful but not required Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
- Hourly: $50.00 - $75.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 Brain Co is building AI systems for the insurance industry. We work on complex, document-heavy workflows covering policy interpretation, claims analysis, and coverage reasoning, and we need experienced insurance professionals to help us do it right. As an Insurance SME, you will annotate insurance documents, review AI-generated outputs, and help us develop the rubrics and benchmarks that define quality for our machine learning pipelines. Your expertise shapes what our models learn and how they are evaluated. This is a part-time, contract engagement with flexible hours designed to work alongside your existing career, not replace it. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗗𝗼 This role focuses on claim document interpretation. You will work with real claim files and help our models learn to reason through the four dimensions of adjuster analysis. Your primary labeling tasks: • Coverage: Is the claim covered under the applicable policy? Identify the relevant insuring agreement, evaluate whether the alleged loss triggers coverage, and flag any exclusions or conditions that affect the determination. • Liability: Is the insured entity liable for the underlying loss? Annotate the facts of loss, the theory of liability, and the strength of the liability case. • Litigation: How should the ongoing litigation be interpreted? Evaluate the stage of litigation, positions of the parties, and key procedural events. • Damages: What is the expected value of the claim? Annotate the damages alleged, claimed amounts, and produce a structured assessment of expected loss value. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • USA-based. 3 years of experience minimum; 5+ years strongly preferred, specifically within excess and specialty insurance. • Experience in excess and specialty (E&S) insurance as an underwriter, broker, claims professional, or coverage counsel. • Strong written communication skills. You will be producing structured written outputs, not just verbal expertise. • Ability to work independently and meet annotation throughput targets with high accuracy. • Demonstrated experience making coverage determinations, assessing liability, interpreting litigation developments, and evaluating damages on complex commercial claims. • Ability to read a coverage position letter, reservation of rights letter, or claim summary and identify its key analytical components. 𝗡𝗶𝗰𝗲 𝘁𝗼 𝗛𝗮𝘃𝗲 • Broad multiline experience across General Liability, Professional Liability, and related casualty and specialty lines. • Prior experience in AI/ML data labeling, legal document review, or expert annotation work. • Familiarity with ISO forms, manuscript endorsements, and layered program structures. • Experience with primary and excess GL, professional lines (E&O, D&O, Cyber), or environmental policies. 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗧𝗵𝗿𝗶𝘃𝗲 𝗜𝗳 𝗬𝗼𝘂 • Have deep, hands-on experience in specialty insurance including underwriting, claims, broking, or coverage counsel, with a focus on excess and specialty lines (E&S). • Can read a policy end-to-end including declarations, forms, endorsements, and schedules of underlying, and explain precisely how coverage responds across primary and excess layers. • Are based in the USA, ideally in the San Francisco Bay Area to collaborate in person with our AI and product teams when needed. • Are comfortable working in shared documents, async communication tools, and structured annotation interfaces. 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 • Part-time, contract engagement with flexible scheduling that fits your current work. • Competitive hourly rate commensurate with experience and depth of specialty expertise. • Remote-friendly with collaboration over shared documents and working sessions with our AI and product teams. • Ideal location: San Francisco / Bay Area for optional in-person collaboration; fully remote applicants with strong credentials will be considered.
- Hourly: $60.00 - $120.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 Brain Co is building AI systems for the insurance industry. We work on complex, document-heavy workflows covering policy interpretation, claims analysis, and coverage reasoning, and we need experienced insurance professionals to help us do it right. As an Insurance SME, you will annotate insurance documents, review AI-generated outputs, and help us develop the rubrics and benchmarks that define quality for our machine learning pipelines. Your expertise shapes what our models learn and how they are evaluated. This is a part-time, contract engagement with flexible hours designed to work alongside your existing career, not replace it. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗗𝗼 This combined role covers both sides of the insurance document intelligence pipeline: policy interpretation and claim analysis. It is designed for professionals with deep exposure to both underwriting and claims. Policy Tower labeling tasks: • Locate and annotate the limits structure within a given excess policy • Given an insuring agreement and its ensuing exclusions, produce a structured conclusion about how coverage responds to a described scenario Claim Triage labeling tasks: • Coverage: Determine whether the alleged loss triggers coverage, citing specific insuring agreements, exclusions, and conditions. • Liability: Assess the facts of loss and the strength of the liability case against the insured. • Litigation: Interpret the stage and trajectory of ongoing claim litigation. • Damages: Annotate claimed amounts and expected loss value based on available claim information. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • USA-based. 3 years of experience minimum; 5+ years strongly preferred, specifically within excess and specialty insurance. • Experience in excess and specialty (E&S) insurance as an underwriter, broker, claims professional, or coverage counsel. • Strong written communication skills. You will be producing structured written outputs, not just verbal expertise. • Ability to work independently and meet annotation throughput targets with high accuracy. • 3+ years of combined experience in excess and specialty insurance spanning both policy-side and claims-side work, as an underwriter, coverage attorney, wholesale broker, and/or claim adjuster or examiner. • Ability to interpret excess policy structure and render a coverage conclusion, and to evaluate a claim across all four adjuster dimensions. • Experience with General Liability, Professional Liability, or other casualty/specialty lines is required. 𝗡𝗶𝗰𝗲 𝘁𝗼 𝗛𝗮𝘃𝗲 • Broad multiline experience across General Liability, Professional Liability, and related casualty and specialty lines. • Prior experience in AI/ML data labeling, legal document review, or expert annotation work. • Familiarity with ISO forms, manuscript endorsements, and layered program structures. • Experience with primary and excess GL, professional lines (E&O, D&O, Cyber), or environmental policies. 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗧𝗵𝗿𝗶𝘃𝗲 𝗜𝗳 𝗬𝗼𝘂 • Have deep, hands-on experience in specialty insurance including underwriting, claims, broking, or coverage counsel, with a focus on excess and specialty lines (E&S). • Can read a policy end-to-end including declarations, forms, endorsements, and schedules of underlying, and explain precisely how coverage responds across primary and excess layers. • Are based in the USA, ideally in the San Francisco Bay Area to collaborate in person with our AI and product teams when needed. • Are comfortable working in shared documents, async communication tools, and structured annotation interfaces. 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 • Part-time, contract engagement with flexible scheduling that fits your current work. • Competitive hourly rate commensurate with experience and depth of specialty expertise. • Remote-friendly with collaboration over shared documents and working sessions with our AI and product teams. • Ideal location: San Francisco / Bay Area for optional in-person collaboration; fully remote applicants with strong credentials will be considered.
- Fixed price
- Intermediate
- Est. budget: $500.00
Content Creator — ACT Prep Ad Campaign (Portfolio-Building Project, Long-Term Potential) About us: We're a tutoring company that's grown entirely through word-of-mouth — enough to keep us fully booked without ever running a single ad. Our 4-week ACT prep course gets results, and we offer it at roughly half the price of comparable courses from our competitors. We have a strong product and we're finally ready to take it to the next level. The project: We're looking for a creator to build the ad content that brings our ACT prep course to a wider audience. The goal is to fill our next course with 50+ students. Here's what makes this rare: we've never advertised online, so this is a true blank slate. Every bit of growth from this campaign is directly attributable to your work — clean before-and-after, real numbers, a case study you can put your name on. For the right person, this is a genuine portfolio centerpiece. What you'd create: Short-form video and visual content for TikTok, Instagram, and YouTube Ad creative for our Google Ads campaigns The hooks and messaging that grab both students and parents Iterations based on what's actually performing Who we're looking for: An emerging or early-career creator who wants a real project to build their portfolio and resume around Someone hungry to make a name for themselves, who'll treat this like it's their own Comfortable leaning on AI tools to work efficiently — we actively encourage it A strong instinct for what makes people stop scrolling The details: Budget: ~$500 for the initial content package. This is paid, and we're upfront that it's lean — the real draw here is the creative freedom and the portfolio piece. If the campaign gains traction, we're open to adding performance-based pay: each student who enrolls is worth about $300 to us, and we'd share a cut of that for the students your content helps bring in. Long-term: This starts as a focused project, but if we click, there's real room to keep going. We're planning online video courses next and would love an ongoing creator partner to grow with us. You'll work directly with me, the founder — not a layer of account managers.
- Hourly: $75.00 - $100.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Title: Senior RevOps / Lifecycle Marketing Consultant Needed to Design Recruiting Lead Lifecycle & Automation Strategy We are one of the fastest-growing insurance distribution organizations in North America and are seeking a highly experienced RevOps, Lifecycle Marketing, or Marketing Automation consultant to help design our end-to-end recruiting lead lifecycle. This is NOT a campaign management role. This is a strategic architecture and process design engagement. Our organization generates thousands of recruiting leads each month through multiple channels (Indeed, job boards, paid media, referrals, reactivation campaigns, etc.). We need an expert to help us design the ideal candidate journey from first inquiry through hiring, onboarding, activation, leadership development, and long-term re-engagement. Project Goal Create a comprehensive Recruiting Lifecycle Blueprint that defines: • Lead stages • Candidate journey • Communication strategy • Automation workflows • Ownership and accountability • CRM architecture • Reporting and KPIs Deliverables 1. Candidate Lifecycle Architecture Design the complete lifecycle including: * New Lead * Contact Attempt * Engaged Prospect * Interview Scheduled * Interview Completed * Hired * Licensed * Code Ready * Activated (First Sale) * Future Leader * Inactive Agent * Reactivation Prospect For each stage define: * Entry criteria * Exit criteria * Required actions * Success metrics 2. Communication Strategy Design communication cadences for: * Phone calls * SMS * Email * AI-assisted communication * Human follow-up Provide recommendations on: * Order of operations * Timing * Frequency * Escalation rules * Best practices 3. Workflow Design Create workflow maps for: * New lead response * No response follow-up * Interview nurture * Licensing nurture * Activation nurture * Leadership development * Long-term recruiting nurture * Reactivation campaigns Include branching logic and trigger recommendations. 4. Long-Term Nurture Strategy One of the most important components of this project. We want recommendations for maintaining relationships with recruiting leads for months and years. Examples: * Monthly nurture * Quarterly nurture * Success stories * Career updates * Event invitations * Re-engagement campaigns Define how leads should move between active recruiting and long-term nurture. 5. CRM & Automation Architecture Review and recommend architecture for: * HubSpot * Salesmsg * Zapier * Smartlead * AI communication tools We are looking for process design and architecture recommendations, not necessarily implementation. 6. KPI Framework Define reporting recommendations including: * Speed-to-lead * Contact rate * Interview rate * Hire rate * Licensing rate * Activation rate * Code rate * Long-term conversion metrics * Reactivation metrics Ideal Experience Strong preference for candidates who have built lifecycle systems for: * Recruiting organizations * Insurance organizations * Mortgage organizations * Real estate organizations * Franchise development * High-volume sales recruiting * Large-scale lead generation funnels Required Experience * RevOps * Lifecycle Marketing * CRM Architecture * Marketing Automation * HubSpot or Salesforce * SMS and Email Automation * Lead Nurture Systems Please provide examples of similar lifecycle architecture projects you have designed and the results achieved. This project is strategy-first. We are looking for someone who can help us design the blueprint that will drive our recruiting operation for the next several years.
- Hourly: $20.00 - $30.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
About Base Base is a platform for in-real-life social connection and community. Our Members are accomplished people who have built careers, families, and reputations. They come to Base for what their calendars are missing: regular, in-person time with peers they actually want to know. A Member meets Base online before they ever walk into a room. The way Base looks and sounds there is yours. The Role You run our social presence and our ad creative. You take raw footage and direction and turn them into finished, on-brand video. You keep our channels moving on a steady cadence. You show up to events, shoot what is happening, and make it look like the kind of place accomplished people want to be. The role rewards taste and consistency. What You Will Do Cut ad creative. Mobile-first editing in CapCut. Finished, platform-ready video ads with a tight luxury look, correct aspect ratios and exports for Meta, Instagram, TikTok, and YouTube. High volume, fast turnaround. Capture content live. Show up to events in your city and shoot the photo and video that brings the Base experience to life. Run the channels. Post across Instagram, TikTok, Facebook, and LinkedIn. Publish, schedule, write captions, and answer comments and DMs in our voice. Own the calendar. Build it, fill it, keep it organized and on schedule. Support the creative. Source royalty-free music and handle copyright basics, build light graphics in Canva, pull basic analytics into a simple reporting cadence, and surface trends worth using. Who You Are Strong short-form instincts. Fluent in CapCut. Premiere, Final Cut, or DaVinci a plus. You have a reel of social-first work. Luxury sensibility. You have worked with premium or luxury brands, and you know what reads as polished to a discerning audience. AI fluent. You use tools like ChatGPT and Claude in your creative workflow, and you keep up with where AI content is going. Tuned to the algorithm. You know what is working in short-form, and you know how to adapt it for a luxury audience. Platform fluent. Hands-on with scheduling and content calendars across the major platforms. Self-directed. You communicate clearly, manage multiple deliverables, and hit deadlines without being managed. Details Type: Part-time. 1099 Location: Must be based in one of our active cities. Miami, Tampa, Charlotte, Boston, Chicago, Denver, Phoenix, Austin, Dallas, Houston, or Washington, D.C. Eligibility: 18 or older and eligible to work in the US. How To Apply Apply through our application link below. Send your resume, a portfolio or reel of your short-form and ad creative work, and one reference Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
- Hourly
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
The Opportunity We are looking for a social media strategist to help grow the personal brand of our CEO across LinkedIn, Instagram, Facebook, and YouTube. We already produce newsletter content on his behalf that is performing well, and we want to build a content engine that takes that material as the starting point and reshapes it for each platform. This is a hands-on role for someone who can both set the strategy and execute it, working alongside a small team. It is an ongoing need with consistent volume, so we are hoping to build a lasting relationship with the right person rather than fill a one-off project. About Us We are Princeton Mortgage. The focus of this work is the personal brand of our CEO, Rich Weidel. His voice and perspective are the heart of everything we publish, and the content is most effective when it sounds like him talking directly to his audience. The bigger picture: a strong personal brand for Rich is central to attracting talented loan officers who want to grow their careers with us. Everything we publish is meant to show people why this is a place worth building a career, through our culture, how our team works together, and what sets us apart. The single most important thing to understand about the brand: we want to feel authentic and human, not corporate or overly polished. The newsletter works because it sounds like a real person with a real point of view. Your writing should protect that warmth rather than smooth it away. The Role: Strategy and Execution This is a hands-on role. We need someone who can own the strategy and also do the work. You will set the direction across platforms and then execute it day to day: writing the posts, shaping the content calendar, scheduling, and keeping everything consistent and on voice. We are not looking to hire a strategist who only advises and hands off. You will work with a small team, and have access to a video editor if needed. You will spot the moments and ideas worth turning into clips, write the hooks and captions, and direct what gets produced, while the editor handles the actual editing. The strongest candidate is comfortable both planning the engine and running it. Source Content Our newsletter is the foundation. It is already getting great traction, and it carries the ideas, stories, and point of view we want to extend across every other platform. Rather than starting from a blank page, your job is to take that newsletter content and reshape it into formats that fit each channel while keeping Rich's voice intact. We will share recent and upcoming newsletter issues, along with brand assets such as logos, fonts, and color guidelines, once we are working together. We can also point you to the posts and threads that have performed best so far. We also produce a steady stream of video content, including interview and podcast-style conversations with Rich and our team, edited into short clips. This footage is a major input for the strategy, especially on Instagram and Facebook, and you will help decide which moments become posts. What Matters Most: The Writing This role lives or dies on the quality of the writing. We need someone who can capture a specific person's voice and produce posts that feel like they came straight from Rich, not from a template or a content mill. You are welcome and encouraged to use AI tools as part of your process. We use them too. But AI is a tool here, not the foundation. We are hiring you for your judgment, your instinct for a strong line, and your ability to shape raw ideas into writing that sounds genuinely human. If the work reads like unedited AI output, it is not what we are looking for. The strongest candidates will have a real writing background and a portfolio that shows it. What We Need The newsletter is the source for the written ideas, and video is the other half of the engine. For each platform below, the goal is to adapt our material into the right format and register while keeping it unmistakably in Rich's voice. Video is a core pillar of the strategy, and it carries the most weight on Instagram and Facebook. 1. 1. LinkedIn (Primary Platform) • Our main channel for thought leadership and for reaching loan officers directly • Written posts in Rich's voice, built from newsletter themes and stories • A mix of formats: short text posts, document or carousel posts, and the occasional longer-form article • A strong first line to earn the click, a clear point of view, and a human close Estimated cadence: 3 to 5 posts per week 2. 2. Instagram (Video-Led) • Video is the priority here: short-form video and Reels built around Rich's voice and the newsletter's ideas • Direct our video editor on which moments become clips, and write the hooks and captions that frame them • Captions that carry the newsletter's ideas in a warmer, more casual register • Coordinate closely with our video editing so the clips and the copy work as one piece • Story ideas and prompts welcome to round out the feed Estimated cadence: video-led, with several Reels per week plus stories and supporting feed posts 3. 3. Facebook (Video-Forward) • Lead with video: repurpose our Reels and clips for the Facebook audience • Adapt newsletter and LinkedIn content into short written posts to support the video • Slightly more conversational and community-oriented in tone 4. 4. YouTube • Titles, descriptions, and community posts that support our video content • Help turn written ideas into video hooks and talking points where useful • Light copy support for thumbnails and chapter notes Style and Tone • Warm, conversational, and genuine • Written in Rich's voice, as if he is speaking directly to his audience • A clear point of view over safe, generic takes • Each piece should make sense on its own, without needing the original newsletter for context • When in doubt, less is more: clean and human beats slick and corporate We are happy to share a few examples of posts and issues that capture the voice we are going for once we connect. Process and Tools • Comfortable both setting the strategy and executing it yourself, day to day • A clear, collaborative way of working with our video editor to brief clips and review cuts • Comfortable working from newsletter source material and adapting it across platforms • A simple, reliable workflow for drafts, review, and scheduling • Open to building a light content calendar so the team can see what is coming • Preferred scheduling platform and where drafts will live (open to your preference) Timeline and Turnaround • New newsletter content is published weekly • We would want platform content to follow within a few days of each issue • Please flag your current availability and typical turnaround in your proposal What to Include in Your Proposal • A short intro about you and your writing and social media background • Writing samples, ideally including social content written in someone else's voice • 2 or 3 examples of social accounts or personal brands you have helped grow • An example of an account or campaign you ran end to end, from strategy through execution, ideally working with an editor or small team • Your rate structure (per post, per platform, monthly retainer, whichever you prefer) • Your typical turnaround time and current availability • The tools you work in, including any AI tools and how you use them in your process Nice to Have • Experience building personal brands for executives or founders • Familiarity with the mortgage, real estate, or financial services space • A feel for what performs on each platform and how they differ from one another • A strong instinct for short-form video: spotting clip-worthy moments, hooks, and trends for Reels • Ability to pitch fresh angles and hooks from source material, not just reformat it In Closing We are excited to find someone who understands what we are going for and wants to grow with us. If you love finding the human story inside a good idea and turning it into writing that sounds like a real person, we would love to see your work. Thanks for taking a look.
- Hourly: $75.00 - $100.00
- Intermediate
- Est. time: More than 6 months, Not sure
WHO WE ARE AND WHAT WE’RE LOOKING FOR 6AM is redefining how communities engage, communicate, connect, and experience their cities. We’re rapidly growing our digital products and expanding our team across current and future markets. 6AM is for deadline-driven performers who thrive off an adaptable work environment and see the direct impact of their work. Join us as we build upon our growing network of cities, continuing our vision of establishing the most relevant modern local media brand. This position is a 6 month extending contract with the potential for permanent conversion. A commitment of 20-30 hours per week is required. If converted to full-time, additional benefits such as health insurance, unlimited sick and vacation time, and a WiFi stipend is included. WHAT YOU’LL BE DOING Your core responsibility as a Revenue Operations Manager will be to support the Revenue Team and Executive Leadership through scalable data management, software optimization, process efficiency, and B2B marketing support as it relates to driving increased ad sales revenue and renewal rates. The Revenue Operations Manager will report directly to the Revenue Leadership Team and will ensure that sales, client success, finance, and marketing have strong and consistent cross-department communication and coordination. - Process Improvement – Own process building and improvements in current workflows with a goal of improving efficiency and visibility. - KPI / Data management – Architect data sets based on defined KPIs and share with applicable team members on a set frequency via easily consumable insights. KPIs will include data points from revenue data, performance analytics, and goal attainment. Maintain our centralized data warehouse as the source of truth across revenue systems. - Data Infrastructure & Custom Tooling – Manage and maintain our Supabase data warehouse and its integrations across AdOrbit, HubSpot, Sailthru/Marigold, and other systems available via API. Use AI-assisted development practices to build, troubleshoot, and extend custom reporting, automation, and data pipeline tooling. Complex technical escalations are supported by our VP of Engineering. - Tech stack management – Lead any change in the tech stack for the Revenue Team and represent the Revenue Team for any company-wide tech stack change. Stay current on features and updates across our revenue tech stack — including HubSpot, AdOrbit, ZoomInfo, Sailthru/Marigold, PandaDoc, Vercel, and Supabase — and manage software and integrations as needed. - Cross-Functional Coordination – Partner with the Product Operations Manager, Editorial Operations Manager, and other team leads to maintain shared data infrastructure standards, coordinate on Supabase data architecture, and ensure consistent reporting frameworks across revenue and product functions. - Revenue forecasting – Manage revenue forecast to ensure predictable growth and attainable revenue targets. - Visualization Dashboards – Create and manage individual and team dashboards for Revenue Team Directors and Executive Leadership, leveraging both software tools and custom-built reporting based on defined KPIs. - Commissions/Quotas – Assist with monthly commissions calculations and annual quota setting process. - Enablement – Help with the onboarding of new revenue team members, including leading the creation of training materials to ensure successful adoption of any new software, data analysis or program initiatives. Facilitate onboarding regarding processes and data analysis. - Prospecting Materials – Support the organization of templates, branded content examples, and display examples for easy access by team members. - Sales and Fulfillment Materials – Own the creation of standardized proposal templates, advertising agreements, and materials needed to facilitate fulfillment. - Sales Marketing – Support the Growth Team with sales marketing emails, list building, and revenue tracking. WE’D BE FIRED UP IF YOU HAVE SOME OF THESE TRAITS - We are looking for team members with a strong and diverse knowledge of software implementation, integrations, and data management, and a track record of success in digital media. - Experience: 4+ years in project management, operations, data management, or similar role; experience in digital media preferred. - Data-driven: Robust analytical skills, both quantitative and qualitative, with the ability to interpret and synthesize financial data and present in an accurate, concise, digestible, and actionable manner. - Software knowledge: High level of proficiency with HubSpot, PandaDoc, ZoomInfo, Sailthru/Marigold, AdOrbit, Google Workspace, and Zapier. Familiarity with data visualization tools and ad inventory management workflows. - Technical Fluency: Comfortable working within existing codebases and extending custom tooling using AI-assisted development practices. Working knowledge of Git for version control, Vercel for deployments, Supabase (PostgreSQL) for data management, and API-based integrations. No formal development background required — but curiosity, resourcefulness, and a "build it if it doesn't exist" mindset are a must. - Communication Expert: Know how to support various personalities across several job functions and divisions of the company. - Personal Drive: Driven, confident, adaptable, passionate, and spirited. - Contributor: Make and justify recommendations, and share ideas to support business goals. - Adaptable: Willing to learn, handle criticism, market feedback, and differing opinions in startup culture. - Team Player: Outgoing individual who portrays enthusiasm while learning and working with others. WE’RE PUTTING OURSELVES ON THE LINE - Competitive salary - Premium health insurance - 100% remote work - 401k, complemented by a 4% company match - Phone stipend - WiFi stipend - Unlimited sick and vacation time - Two additional weeks of paid time off post maternity leave - New Parent Wellness Stipend - Mental Health Benefits - Virtual company-sponsored social events - Paid time off to volunteer in our communities - A commitment to an open, inclusive, and diverse work culture -Access to cutting-edge tools and technology as we lead the future of local media -Career development support, including reimbursement for learning and growth opportunities EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. We promote diversity of thought, culture, and background, which connects the entire 6AM family. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative. 6AM City is proud to be an Equal Opportunity Employer.