- Fixed price
- Expert
- Est. budget: $500.00
Seeking an experienced AI Solutions Architect to provide consultation and design an enterprise-grade Agentic AI platform capable of automating business workflows, retrieving knowledge from enterprise data sources, and integrating with existing business systems. This engagement focuses on solution architecture, technical design, technology selection, implementation planning, and best practices rather than full-scale application development. Scope of Consultation The consultant will: Assess current business processes and identify high-value AI automation opportunities. Design an enterprise Agentic AI architecture aligned with business and technical requirements. Define multi-agent workflows, agent responsibilities, and orchestration strategies. Design a scalable Retrieval-Augmented Generation (RAG) architecture for enterprise knowledge retrieval. Recommend the appropriate Large Language Models (OpenAI, Claude, Gemini, AWS Bedrock, Azure OpenAI, etc.) based on cost, performance, and use cases. Recommend vector database technologies and semantic search architecture. Design secure integrations with enterprise applications, APIs, and internal knowledge repositories. Define prompt engineering strategies, AI guardrails, evaluation methodology, and governance practices. Recommend cloud architecture and deployment strategies for AWS, Azure, or Google Cloud Platform. Provide guidance on LLMOps, monitoring, observability, security, model lifecycle management, and scalability. Develop an implementation roadmap, including phases, estimated effort, risks, and technical recommendations. Required Expertise Enterprise AI Solution Architecture Agentic AI Multi-Agent Systems Retrieval-Augmented Generation (RAG) Large Language Models (LLMs) LangChain LangGraph Prompt Engineering OpenAI API Anthropic Claude Google Gemini AWS Bedrock Python Vector Databases Enterprise System Integration AWS Microsoft Azure Google Cloud Platform AI Governance LLMOps MLOps Workflow Automation Deliverables Enterprise Agentic AI solution architecture document Multi-agent workflow design and orchestration diagrams RAG architecture and knowledge management design Vector database recommendation and data flow architecture Cloud deployment architecture Integration strategy for enterprise systems AI governance, security, and LLMOps recommendations Implementation roadmap with milestones and estimated effort Architecture review presentation and knowledge transfer session Project Outcome Delivered a comprehensive enterprise AI architecture and implementation strategy that provides a scalable foundation for deploying Agentic AI solutions. The consultation enabled stakeholders to make informed technology decisions, reduce implementation risks, accelerate development, and establish best practices for governance, security, and long-term operational success.
- Hourly: $100.00 - $150.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
We are seeking an experienced Full-Stack AI Product Engineer to help build a secure AI-powered business application for regulated organizations. This project involves building a professional AI platform with document analysis, structured AI workflows, knowledge-base integration, user login, admin controls, and downloadable business outputs. This is not a basic chatbot or prompt-only project. We are looking for someone who has built real AI applications, preferably SaaS products, secure portals, or AI tools for business, legal, risk, compliance, financial services, or other regulated environments. Key Skills Required: --Full-stack web application development --AI application development --RAG / knowledge-base architecture --Document upload and document analysis --OpenAI, Azure OpenAI, Anthropic, or similar AI model experience --Vector database experience --Secure user authentication --Role-based access controls --Secure file storage --Admin dashboard development --AI workflow or agent development --PDF, Word, and Excel report generation --Cloud deployment experience --API integration experience --Strong documentation and handoff practices Preferred Experience: --SaaS platform development --Financial services, legal tech, compliance, risk, cybersecurity, or regulated-industry experience --Building AI tools that analyze uploaded documents and produce structured outputs --Enterprise security, data privacy, audit logs, and customer data separation Important Requirements: The selected developer must be comfortable working under an NDA and IP agreement. All platform design, prompts, workflows, templates, scoring logic, documentation, source code, and related work product created for this project will be owned by our company. The developer may not reuse, resell, repurpose, publish, or train other tools using our materials, concepts, client data, workflows, or proprietary information. To Apply, Please Provide: --Examples of AI tools, SaaS platforms, or secure web applications you have built --Your experience with RAG, document analysis, and AI workflows --Your recommended technology stack for a secure AI business platform --Estimated MVP timeline --Estimated cost or pricing structure --Whether you work alone or with a team --How you handle data security, confidentiality, and IP ownership We are looking for someone who can think like a product builder, build securely, communicate clearly, and help create a professional AI platform suitable for regulated business users.
- Hourly: $45.00 - $65.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
Overview We run an AI voice assistant for self-storage operators. We have an internal, AI-assisted workflow for triaging call feedback — investigating what happened on a call, diagnosing the root cause in our codebase, and drafting fixes. We’re looking for someone technical to run that AI-assisted workflow day to day and help us make it better. You’ll be driving AI coding agents, reading real code to understand behavior, and improving the process and tooling itself. What you’ll do Use our AI agent tooling to work through a queue of customer feedback on AI voice calls. Read our TypeScript/Node codebase (voice-agent prompt assembly, workflow/“SOP” engine, tool implementations) to diagnose why the agent behaved a certain way — not just guess. Draft fixes: workflow-instruction edits, knowledge-base entries, or code changes via pull request with a clear verification plan. Improve the triage process itself — refine the AI agent prompts/skills, conventions, and the internal MCP tooling that powers it. Write clear, customer-facing summaries of what changed for our team to review and approve. You’re a great fit if you Read and reason about code confidently — ideally TypeScript/Node; React a plus. Have hands-on experience driving AI coding agents (Claude Code, Cursor, or similar) and understand how LLM prompts/tools/agents fit together. Think in cause-and-effect: “the agent did X because line Y / instruction Z.” Write precisely and concisely for both technical and non-technical audiences. Are process-minded — you spot the repetitive thing and turn it into a better workflow. Bonus: prompt engineering, LLM tool/agent development, or voice/conversational AI experience. How we work We’ll start with a paid trial on a small batch, then scale steady ongoing volume. To apply: Tell us about a time you used an AI coding agent to diagnose or fix something non-trivial in a codebase you didn’t write — what you did, and how you verified it worked. A link to relevant work is a plus.
- Fixed price
- Entry Level
- Est. budget: $500.00
Want someone to go over our Retell prompts / get best practices, must be a retell partnered agency. Please share previous projects and the name of your business on retells site.
- Hourly: $80.00 - $110.00
- Expert
- Est. time: 3 to 6 months, 30+ hrs/week
We are a small AI consulting practice that helps financial services firms put AI to work inside their business. Our clients are owner-led firms like accountants, business appraisers, financial advisors, and insurance agents. We do not sell one-off scripts or disposable projects. We build practical AI systems that take real work off these firms' plates, delivered through ongoing monthly work. Demand is growing and the bottleneck is delivery. We are looking for one delivery partner to own that side of the work with us. How it works: we handle marketing, sales, and the paid advisory session that starts each client. Once a client moves to ongoing work, you take the lead on delivery. You build the systems against the priorities we set each month, and you run the weekly client meeting as their main point of contact. We stay in for support, to translate the client's business context, and to own the relationship at the top, but week to week the client works with you. What you would own: -Building AI and agentic systems for clients -Running the weekly client meeting and being the client's day-to-day contact -Taking each engagement from kickoff through delivery on the month's agreed hours, to a standard we can stand behind Compensation is $100/hour for your hours, which include both build time and client meetings. Straightforward and paid against tracked hours. As our client book grows, so do the hours available. Who we are looking for: -Genuinely fluent building real systems with modern AI tools. -Not just familiar with them. You should be comfortable architecting and shipping working systems for non-technical business owners. -Client-ready. You can run a working session, explain technical things plainly to a non-technical owner, and hold a client relationship week to week. -Native or fluent English. You are in front of clients every week, so clear, natural communication is non-negotiable. -Strong general technical judgment. The specific stack matters less than the ability to find the right solution and build it. -Reliable. We scope the work and stand behind it, so we need to count on what you deliver and how you handle the client. Who this is not for: anyone looking to own sales or pricing, anyone who only wants to build quietly and never talk to a client, and anyone new to this work hoping to learn on the job. To apply, tell us briefly: the most relevant AI system you have built and what it did for the business, how comfortable you are leading client calls, and how you approach building these systems. Start your reply with the word "Agentic" so we know you read this in full. Applications without it will not be reviewed. We will move quickly with the right person.
- Hourly
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
AI Engineer (RAG & Agentic Workflows). *LLM RESPONSES AUTOMATICALLY AVOIDED* We have already launched a production generative AI product that utilizes a custom Retrieval-Augmented Generation (RAG) architecture. We are now expanding the platform to include CRM intelligence, workflow automation, and agentic AI capabilities. This is **not** a prompt engineering role. Seeking an engineer with deep experience building and deploying production AI systems that combine LLMs with multiple structured and unstructured data sources. You should be comfortable walking into an existing, complex codebase, understanding the current architecture, and improving it. Existing AI Architecture Our current AI architecture consists of: * OpenAI embeddings * Embeddings stored in MongoDB * MongoDB Atlas Vector Search for retrieval * Retrieval from both structured SQL data and unstructured document collections * Existing tool/function-calling architecture **Please do not apply if you have not previously built or maintained production RAG systems using embeddings and vector search.** Experience specifically with **OpenAI embeddings and MongoDB Atlas Vector Search** is highly preferred. CRM Intelligence Layer We are currently building a CRM platform and need the AI to reason over CRM records, including the other records are RAG currently retrieves. You will be responsible for designing and implementing the AI integration layer that enables the LLM to intelligently retrieve and reason over CRM data. This work includes: * Designing AI tools/functions that expose CRM data to the LLM. * Implementing backend tool handlers that retrieve CRM records. * Defining tool schemas and instructions so the AI knows when and how to retrieve CRM information. * Building secure retrieval mechanisms that enforce strict user and organization-level access controls. * Transforming raw CRM records into structured, AI-ready context. The AI will need to reason across: * CRM contacts and organizations * client profiles * Deals and opportunities * Projects * Tasks and reminders * Notes * Email history * SMS and WhatsApp communications * Call transcripts * Meeting summaries * Documents and contracts * Workflow history Agentic AI & Workflow Automation * Build proactive AI agents that generate alerts, recommendations, follow-ups, reports, and suggested next actions. * Design systems capable of reasoning across both structured and unstructured data sources. * Architect and implement multi-step and multi-agent workflows. * Develop workflow intelligence that assists users in completing real-world business tasks. Required Experience * Demonstrated experience building and deploying production AI systems used by real customers. * Experience working with embeddings, vector databases, and retrieval pipelines. * Experience implementing LLM tool/function-calling architectures. * Experience integrating AI systems with business systems such as CRMs, ERPs, or other operational databases. * Experience combining structured and unstructured data within AI applications. * Strong backend engineering and systems architecture experience. * Demonstrated ability to quickly understand and improve existing codebases. * Ability to independently own and deliver complex technical initiatives. Strongly Preferred * Experience with OpenAI embeddings. * Experience with MongoDB Atlas Vector Search. * Experience building agentic AI systems and workflow automation. * Experience designing long-term memory architectures. * Experience building multi-tenant SaaS applications with strict authorization requirements. * Experience implementing evaluation and monitoring pipelines for production AI systems. What We Value * High accountability and ownership. * Strong communication skills. * Product thinking and user empathy. * Ability to understand user workflows before writing code. * Pragmatism and sound engineering judgment. PLEASE DO NOT WASTE OUR TIME IF YOU NOT MEET THE REQUIREMENTS
- Fixed price
- Intermediate
- Est. budget: $62,543.00
Upwork's Governance, Risk & Compliance (GRC) team is seeking an experienced freelancer with a strong background in AI tool automation to help streamline and enhance our compliance workflows. You will work closely with our GRC team to identify automation opportunities, design and implement AI-driven solutions, and integrate tools that improve efficiency across risk assessments, policy management, audit preparation, and compliance monitoring. Key Responsibilities: Assess existing GRC workflows and identify high-impact automation opportunities Design and implement AI-driven automations using Claude AI to support intelligent document analysis, risk summarization, policy drafting, and compliance Q&A workflows Integrate AI tools with Vanta to enhance compliance monitoring, evidence collection, and control mapping Build automated workflows for risk tracking, audit preparation, and policy lifecycle management Document solutions and provide handoff training to internal GRC team members Required Qualifications: Deep knowledge of GRC principles, practices, and frameworks — including SOC 2, ISO 27001, ISO 27018, ISO 42001, PCI-DSS, and Microsoft SSPA — with the ability to translate compliance requirements into functional automation logic Demonstrated experience building AI and automation workflows, including LLM integration, prompt engineering, and API-based tool development Strong understanding of risk management methodologies, control frameworks, and audit readiness processes Experience operationalizing compliance programs, not just familiarity — you should be comfortable owning GRC workflows end-to-end Proficiency with no-code/low-code automation platforms and/or Python scripting Excellent written and verbal communication skills, with the ability to document technical solutions clearly for compliance audiences Preferred Qualifications: Prior hands-on experience working within a GRC or Information Security team Relevant certifications such as CISA, CRISC, CISSP, or ISO Lead Implementer/Auditor Experience with AI governance frameworks and emerging standards around responsible AI (aligned with ISO 42001) Familiarity with Upwork's platform or similar marketplace environments
- Hourly
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We're looking for an AI & Data Analysis expert to lead the integration of intelligent tools within the business platform. You'll connect Google Ads, marketing data files, and operational data sources to build AI agents via Claude that support business decision-making across our pet retail operations. Key Responsibilities Design and configure Claude-powered agents using tool use, structured prompts, and automated workflows for data analysis Integrate the Google Ads API to extract campaign metrics and feed decision-making dashboards Ingest, clean, and structure CSV, Excel, and other marketing data formats for agent processing Generate automated narrative reports and actionable visualizations for the executive and marketing teams Maintain and iterate on data pipelines connecting advertising, sales, and inventory data Required Technical Skills Claude API / Anthropic MCP (Model Context Protocol) Prompt engineering and LLM tool use / function calling Google Ads API Python or JavaScript (for pipelines and integrations) SQL / PostgreSQL / Supabase Pandas / NumPy or equivalent data libraries REST API consumption and integration Advanced Excel / Google Sheets Nice to have: Google Analytics, BigQuery, Looker, Power BI Ideal Profile Proven experience building data pipelines or LLM-powered tools in a production environment Hands-on familiarity with the Anthropic API and agent/tool-use patterns Ability to translate raw data into clear, actionable business recommendations Self-directed — can propose and build solutions without exhaustive specs Initial Projects Campaign ROI Agent — connects Google Ads + business sales data to generate automatic performance alerts and recommendations Marketing File Pipeline — ingests CSV/XLSX marketing files and produces AI-generated summaries and insights Executive Dashboard — decision-support interface with Claude-generated action recommendations based on live data
- Hourly
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for 2-3 AI engineers/developers to help us build/complete an AI go-to-market (GTM) tool that looks at both structured and unstructured data, runs it all through our AI engine, and provides insights and recommendations straight to sales people. The tool is able to handle large volumes of data and provide actionable insights for business decision-making. Our engine consists of a prioritization algorithm, pattern matching and sentiment analysis. We use our recommendation engine to deliver the output (insights) straight to our tool which is "Apple-simple", intuitive and gamified. No more sales time wasted on looking at dashboards and trying to agree on which insights are important and which should be acted on. What you'll do Own features end-to-end across theFastAPI backend (IEngine) and Next.js 15 / React 19 frontend— from Claude prompt design to UI polish. Extend the intelligence pipeline: meeting ingestion (Google Drive + Deepgram realtime), Claude-driven action card generation, Neo4j relationship graph, and Supabase-backed state. Build customer-facing dashboard surfaces — deals, gamification, coaching, trust graph — with TypeScript, Tailwind, shadcn/ui, and D3. Operate WebSocket transcription sessions and async job pipelines reliably under real meeting load. Instrument with Sentry, harden auth (NextAuth :left_right_arrow: JWT :left_right_arrow: FastAPI service-to-service), and keep deploy pipelines green. Build with simulators: when you can't test against live meetings, generate realistic synthetic transcripts through our simulator service. Stack you'll work in Backend: Python 3.11, FastAPI, Uvicorn, PyJWT, Anthropic SDK, Deepgram, Neo4j, Supabase (Postgres + realtime), WebSockets Frontend: TypeScript, Next.js 15 (App Router), React 19, NextAuth 5, Tailwind, shadcn/ui, D3, Stripe Infra: Fly.io, GitHub Actions, Sentry, Supabase AI: Claude (Opus/Sonnet) for transcript analysis, action card generation, and agentic dev workflows What we're looking for 4+ years building production web applications, ideally across Python and TypeScript. Comfort designing and shipping features against an LLM API — prompt iteration, structured outputs, evals, cost/latency tradeoffs. Real Claude or OpenAI production experience required. Experience with multi-tenant SaaS patterns, JWT auth, and one or more of: graph databases, realtime systems, audio/transcription pipelines. Comfort with AI-assisted development workflows (Claude Code, Cursor, etc.) — not just as a code-completion tool, but as a way to plan and ship features. Bias toward shipping. Small surface area, high ownership, no committee.