- Hourly
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Senior HIPAA Infrastructure Engineer We are building modern telemedicine and healthcare infrastructure focused on performance, scalability, security, and compliance. We are looking for a senior-level infrastructure engineer who understands how to architect and manage secure healthcare environments while maintaining fast website and application performance. This is NOT a basic web hosting or sysadmin role. You should understand: * HIPAA environments * healthcare infrastructure * cloud architecture * server performance * security hardening * DevOps workflows * modern web application infrastructure * scalable hosting environments * APIs and integrations * modern frontend/backend ecosystems Our stack may involve: * PHP * WordPress * React / Next.js * APIs * Docker * server-side tracking * cloud infrastructure * telemedicine applications * secure patient workflows We need someone who can help architect the right infrastructure decisions long-term. Responsibilities Infrastructure & Cloud * Architect and manage cloud/server infrastructure * Configure scalable hosting environments * Optimize uptime, reliability, and performance * Setup staging/development/production workflows * Infrastructure planning and documentation * Monitoring and alerting systems Security & HIPAA * Secure healthcare infrastructure * Server hardening * Access control and permissions * SSL/TLS configuration * Firewall and WAF setup * Backup and disaster recovery systems * Audit logging and monitoring * Secure API/webhook handling * HIPAA-conscious infrastructure planning Performance Optimization * Improve website/application speed * Diagnose server bottlenecks * Optimize Core Web Vitals * CDN and caching optimization * Database optimization * Infrastructure scaling * High-traffic performance tuning Development Infrastructure * Docker/containerized workflows * CI/CD pipelines * Deployment automation * Development environment management * Infrastructure support for React/PHP applications Requirements You should have strong experience with: * AWS * DevOps * HIPAA environments * Network/security best practices * Infrastructure management * Server administration * Performance optimization * Modern hosting environments * Docker * APIs and integrations * Telemedicine * Healthcare startups * WordPress optimization * React/Next.js hosting * Cloudflare * Server-side tracking * HIPAA marketing systems What We’re Looking For * Senior-level thinker * Strong communicator * Proactive and highly organized * Security-minded * Performance-focused * High ownership mentality * Able to troubleshoot complex infrastructure issues * Able to think long-term about scalability and architecture We are looking for someone who can become a long-term infrastructure partner, not just complete random tasks. To Apply Please send: 1. A Loom video introducing yourself 2. Examples of healthcare/HIPAA infrastructure you’ve worked on 3. Details about your AWS and DevOps experience 4. Performance optimization examples 5. Your preferred infrastructure stack 6. Your availability 7. Your hourly rate or monthly retainer Please put: “Optimized” at the top of your proposal so we know you read the full posting.
- Hourly
- Expert
- Est. time: More than 6 months, Less than 30 hrs/week
Social Media Coordinator Bridge Fellowship Church | Southeast Raleigh, NC 3060 Hammond Business Place, Suite 121, Raleigh, NC 27603 Position Overview Bridge Fellowship Church is a multi-ethnic, Gospel-centered church in Southeast Raleigh committed to bridging people back to God through the Gospel and growing healthy disciples who replicate. We preach verse-by-verse through Scripture, we don't water it down, and we believe the same preaching that changes a room can reach a city. The Social Media Coordinator is the engine behind that reach. This person captures the preaching, teaching, and life of the church and puts it in front of unchurched Southeast Raleigh every single day. This is not a "post an announcement" job. It is a front-line ministry role: the one who takes what happens in the room on Sunday and carries it into the phones of people who may never have walked through our doors. If you can edit a clip that makes a stranger stop scrolling, and you love the mission enough to do it week after week, this role is for you. Reports to: Lead Pastor Douglas Humphrey Status: Part-time — offered as either a volunteer ministry role or a contract position with a monthly stipend Hours: 6–8 hours per week Compensation: $400–$600/month, commensurate with experience (see Compensation below); may be structured as a volunteer ministry stipend or a paid contract Why This Role Matters We are going hard after church growth because we believe people need Jesus, our community needs a faithful Gospel witness, and Bridge Fellowship Church is uniquely positioned to help meet that need. We believe BFC is good for Southeast Raleigh because we preach the Bible without flinching, love people without pretending, and disciple people with purpose. We are not trying to grow for ego, image, or applause. We are trying to grow because every empty seat represents someone who could be hearing the Gospel, finding family, receiving care, and learning to follow Jesus. We want to expand the house and fill the house because the mission is too urgent to maintain the house. Who This Role Is For This position is open to any committed follower of Christ — man or woman — who meets the character and skill requirements below. You do not need a film degree. You need a smartphone, a laptop, a good eye, a teachable spirit, and a heart for people who don't yet know Jesus. Core Responsibilities 1. Sermon capture and clipping Film the full Sunday sermon (or coordinate the person who does). Identify and cut 5 short-form clips (45–90 seconds each) from each week's sermon, captioned for muted viewers. Watch for the moments the Pastor marks as clip-worthy — a direct address, a hard turn, a standalone truth that holds without context — and build clips around them. 2. Content production and scheduling Produce a minimum of 12 pieces of content per week across platforms, rotating through the church's eight content categories (sermon clips, pastor direct-to-camera, truth statements, call-out/call-up, church life, testimonies, series teasers, and pastoral/family moments). Build and maintain a rolling weekly content calendar. Schedule posts across YouTube (long-form + Shorts), Instagram (Reels, feed, Stories), TikTok, and Facebook. Keep a 2-week buffer of pre-scheduled content at all times so nothing goes dark. 3. Brand consistency Apply BFC's visual identity to every piece of content, without exception: Colors Fonts: Georgia (serif) for impact text; a clean sans-serif for body Lower-third on every video: "Bridge Fellowship Church | Sundays 10am | SE Raleigh" Standard outro: Pastor on camera — "Visit us this Sunday." Use the church's approved Canva templates. Populate them; don't redesign them. 4. Growth and discovery Optimize titles, captions, and hashtags for local discovery (geo-tag Southeast Raleigh; use local hashtags). Title YouTube long-form videos by topic, not "Sunday Service." Title Shorts and Reels with the hook, not the topic. 5. Reporting Bring content metrics to the Monday team huddle: reach, engagement, top-performing pieces, follower growth. Flag what's working so we can double down, and what isn't so we can cut it. Editorial Standards (Non-Negotiable) Every piece of content is filtered through our four commitments: Conviction — every clip should leave someone convicted, comforted, or curious. Never bland. Clarity — a non-Christian scrolling at midnight should understand the point in five seconds. The hook lives in the first three. Compassion — every "call out" is paired with a "call up." Confrontation is for sin, never for people. Every hard clip leaves the door wide open. Consistency — mediocre content posted daily beats brilliant content posted monthly. Rhythm is the job. Approval guardrails: Pastor Douglas approves every clip before posting during your first two months. After that, Pastor approves only flagged or sensitive clips. The Pastor reviews the full content calendar each Monday. Any clip on a politically or culturally charged subject is reviewed by the Pastor (and, when needed, a trusted elder) before it goes out. Content we do not post: Generic motivational quotes, "Happy Monday" posts, or bulletin-board announcements (those go through email/text). Reposts of other preachers' sermons — we use our own pulpit. Worship clips using copyrighted music without proper licensing. Any worship or music content drawn from Hillsong, Bethel, or Elevation Worship. Qualifications Required: A smartphone and a laptop. 6–8 dependable hours per week. Strong sense of visual storytelling and a feel for what makes short-form content land. Reliability and follow-through — content ministry lives or dies on consistency. Teachability and pastoral submission to the Lead Pastor's editorial direction. Preferred (not required): Prior experience with social media management or short-form video editing. Familiarity with Instagram Reels, TikTok, and YouTube Shorts publishing tools. Basic graphic design comfort in Canva. Character Expectations Because this person represents the voice and face of Bridge Fellowship Church to the wider community, we ask that the Social Media Coordinator: Live a life consistent with the Gospel we proclaim. Handle the Pastor's words and image with care and integrity. Keep confidences and exercise discretion with anything filmed or shared in ministry settings. Serve the mission — disciple-making — never the metrics for their own sake. What Success Looks Like Timeframe Target Month 1 Full production system running — 12+ pieces/week; brand-consistent Month 3 Established rhythm; first clip breaks 10,000 views Month 6 Five or more clips with 5,000+ views each; combined following growing steadily Month 12 Content engine driving a meaningful, measurable share of first-time guests Weekly Rhythm (Typical) Sunday — Film the sermon; grab 1–2 testimony or church-life clips. Sunday evening — Upload the full sermon to YouTube with an SEO title. Monday — Cut 5 captioned sermon clips; attend the 7:00 a.m. team huddle. Monday–Tuesday — Schedule the week's posts across all platforms. Wednesday–Saturday — Monitor, adjust, and keep the buffer stocked. Compensation This role is offered as a 90-day trial at $500/month, with a review at the end of the first quarter. This matches how we bring on every key volunteer: try it for 90 days, and if it's life-giving and fruitful, we lock it in — if it's not, we adjust together. After the trial, compensation settles between $400 and $600/month depending on experience, output quality, and consistency. A proven performer who reliably ships polished, on-brand content each week earns the top of that range. For an internal BFC member who takes this on as a ministry role, compensation may be structured as a stipend or honorarium rather than a wage. For an external freelancer, it is structured as a monthly contract (roughly $18–$25/hour across 6–8 hours per week). Compensation is reviewed annually and grows with the reach and impact of the ministry.
- Hourly: $65.00 - $85.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Our website is on HubSpot CMS. The site consists of several "micro-sites" within one HS implementation. We had a custom mega-menu developed for the site to better show the total content of the site to a user no matter where they enter. After about a year with the new menu, we want to make some changes to its behavior to improve the user experience. We need someone with strong HubSpot CMS development experience to help effect the changes, which will need to be described in a meeting.
- Hourly
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
I have a Webflow website that is 95% complete. The design and build are largely done — I just need an experienced developer to come in and execute a specific punch list of fixes. No guesswork, no interpretation — you will receive a detailed checklist with every change clearly outlined. This is not a build-from-scratch project. You will be inheriting an existing Webflow project and working from a clear, itemized list. If you're comfortable jumping into someone else's Webflow setup and executing precisely, this is a straightforward engagement. Fix categories include: Resolution & scaling — site was designed on a 1728×1117 base (MacBook Pro 16"). Must scale correctly and be explicitly tested and approved across all of the following breakpoints: Desktop: 1920px, 1728px, 1440px, 1366px, 1280px Tablet: 1024px, 768px Mobile: 475px, 425px, 390px, 375px, 320px Mobile fixes Browser continuity — Chrome and Safari must render identically Graphic resolution Spacing & layout inconsistencies All fixes will be clearly outlined in an Excel checklist provided at the start of the engagement. Every breakpoint listed above is in scope. No exceptions. What I'm looking for: Strong Webflow experience, especially with interactions, animations, and responsive behavior Comfortable working within an existing project structure Detail-oriented — pixel-perfect execution matters Please include your hourly rate or a fixed-price quote Figma file and full checklist provided upon engagement.
- Hourly: $43.00 - $70.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Looking for a web developer to help build a website for an upcoming legal app.
- Hourly: $100.00 - $120.00
- Expert
- Est. time: Less than 1 month, Less than 30 hrs/week
Overview I have a Next.js website with a newsletter signup form that currently submits directly from the browser to HubSpot's Forms v3 endpoint. I want to add a lightweight LLM-based spam filter that inspects each submission *before* it reaches HubSpot, and silently rejects (or flags) anything that looks like spam/bot/junk input. Current setup - Framework: Next.js (App Router, TypeScript, React client component) - The form component (`NewsletterForm.tsx`) POSTs directly to `https://api.hsforms.com/submissions/v3/integration/submit/[portalId]/[formGuid]` - Fields collected: `firstname`, `lastname` (optional), `jobtitle`, `email` - Portal ID and Form GUID are public form identifiers (no secrets today) What I want you to build 1. Create a server-side API route in the Next.js app (e.g. `app/api/subscribe/route.ts`) that: - Receives the form fields from the client - Runs an LLM spam/quality check (e.g. OpenAI or similar) to classify the submission as legit vs. spam — checking for gibberish names, fake/disposable emails, nonsense job titles, injection attempts, etc. - If legit → forwards the submission to HubSpot (server-side) - If spam → rejects gracefully with a generic message (no HubSpot write) 2. Update the existing `NewsletterForm.tsx` to POST to the new internal API route instead of calling HubSpot directly. 3. Keep the LLM API key server-side only (use an environment variable — never expose it to the client). 4. Preserve the existing UX: loading / success / error states should still work. Deliverables - Working API route with the LLM spam check + HubSpot forwarding - Updated form component - Brief note on which env vars to set (`OPENAI_API_KEY`, etc.) and how to configure them - Clean, typed TypeScript that matches the existing code style Nice to have (optional) - Basic rate limiting / honeypot field as a cheap first line of defense before the LLM call - Configurable spam threshold or a logged "reason" when something is rejected Requirements to apply - Strong Next.js App Router + TypeScript experience - Experience calling an LLM API (OpenAI or equivalent) from a server route - Familiarity with HubSpot Forms API is a plus To apply, please briefly answer: 1. Which LLM/provider would you use and roughly what would it cost per submission? 2. How would you handle the case where the LLM API is slow or down — do you fail open (let it through) or fail closed (block it)? 3. Have you integrated with HubSpot Forms before? (yes/no is fine)
- Hourly: $20.00 - $60.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
We're hiring a senior AI developer to build and deploy AI solutions for a fintech/credit-union platform. The work spans autonomous banking agents, fraud detection, credit scoring, and bill-pay/invoice automation — at the intersection of LLMs, cloud infrastructure, and financial-domain expertise, with security and compliance built in from the start. This is a long-term, ongoing engagement. What you'll do: AI agents & orchestration - Design, build, and deploy multi-agent systems using Amazon Bedrock Agents, LangChain, and related frameworks - Architect agentic workflows for core banking use cases: credit scoring, fraud detection, bill-pay automation, invoice management - Define agent personas, memory strategies, tool-use patterns, and escalation paths for production banking agents LLM engineering - Fine-tune, prompt-engineer, and evaluate LLMs for financial-domain tasks - Build RAG pipelines over credit-union knowledge bases, policy docs, and member data - Implement guardrails, content filtering, and compliance checks for safe, regulated outputs - Monitor performance, hallucination rates, and latency against SLAs Cloud infrastructure (AWS & Azure) - Architect and manage AI/ML workloads on AWS (Bedrock, SageMaker, Lambda, S3, IAM, VPC) and Azure (OpenAI Service, Azure ML, AKS) - Design secure, cost-optimized environments compliant with NCUA, PCI-DSS, and SOC 2 - Implement infrastructure-as-code with Terraform or AWS CDK DevOps & MLOps - Build and maintain CI/CD pipelines (GitHub Actions, Jenkins, CodePipeline, Azure DevOps) - Containerize services with Docker, orchestrate with Kubernetes (EKS/AKS) - Apply MLOps best practices: model versioning, A/B testing, canary deployments, automated rollback - Stand up observability with logging, tracing, and alerting Python development - Write clean, well-tested Python for AI pipelines, REST APIs, and data workflows - Build FastAPI/Flask microservices exposing agent capabilities to frontend and core banking systems - Integrate with financial data sources, core banking APIs, and third-party fintech services Banking applications - Build credit-scoring models using alternative data and explainable AI (XAI) - Develop real-time fraud detection with behavioral analytics, anomaly detection, and auto-decisioning - Create conversational agents for bill pay, account management, and member self-service - Automate invoice workflows: extraction, classification, approval routing, reconciliation - Partner with compliance/risk to keep AI decisions auditable, fair, and regulatory-compliant What you should have: - 5+ years software engineering; 3+ years in AI/ML or LLM engineering - 2+ years building AI for banking, credit unions, or financial services - Hands-on experience with Amazon Bedrock, LangChain, Python, AWS, and infrastructure-as-code - Working knowledge of NCUA, PCI-DSS, SOC 2, GLBA, and Fair Lending requirements - Bachelor's or Master's in Computer Science, Software Engineering, Data Science, or related field Nice to have: - AWS or Azure AI/ML certifications - Open-source LLM experience (Llama, Mistral, Phi) and self-hosted inference (vLLM, Ollama) - Vector databases (Pinecone, OpenSearch, pgvector) - Graph-based fraud networks and graph ML - AI governance / responsible AI framework experience - Prior work at a credit union, community bank, or fintech lending platform To apply, please share: - Your resume highlighting AI and banking project experience - A brief note on your most impactful AI agent or LLM project in a financial-services context - Links to GitHub, portfolio, or published papers (optional but encouraged)
- Hourly: $70.00 - $85.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for a highly experienced senior full-stack developer to take over and continue building an existing custom web platform. This is a takeover + completion role, not a ground-up build. We need someone who can understand a complex system quickly, interpret product vision accurately, and deliver fully functional features the first time with minimal back-and-forth. About the role We are building a multi-user digital platform ecosystem with: role-based user dashboards content and discovery systems saved content / collections functionality marketplace-style interactions between users search and filtering systems structured user profiles and matching logic A significant portion of the platform is already built. The current challenge is not design — it is true functionality, system completion, and reliability. What you will do Take over an existing codebase from a previous developer Understand the full platform quickly without extensive hand-holding Identify what is incomplete, broken, or not functioning correctly Fix and complete core platform functionality Improve search, filtering, and marketplace discovery logic Ensure all features actually work end-to-end (not just UI) Double-check your own work before submission Build with stability, accuracy, and production readiness in mind Key focus areas Marketplace functionality between multiple user types Search and filtering system (accuracy + relevance are critical) Role-based dashboards and permissions User discovery / matching logic Content feed and engagement features Saved content / collections system Messaging or interaction systems between users Admin/owner control features Must-have experience We are ONLY looking for senior-level developers with proven experience in: Full-stack web application development Marketplace platforms OR multi-user systems Search / filtering / discovery systems Working inside existing codebases (not just building from scratch) Backend + frontend integration Database design and structured data systems Debugging and completing incomplete platforms Ideal candidate You are a strong fit if you: Can quickly understand large, complex platforms Have built or improved marketplaces, SaaS tools, or social platforms Think in systems and workflows, not just individual pages Take ownership of functionality (not just code delivery) Test and verify your own work before submitting Prefer fixing and improving over rebuilding from scratch Can translate non-technical vision into real working systems Important expectations This is NOT a simple website build This is NOT a design-focused project This is NOT a rebuild from scratch You must be comfortable inheriting existing work You must ensure features are fully functional before delivery Accuracy and reliability are more important than speed alone We are looking for someone who can own the functionality layer of a complex platform. Please include in your proposal Examples of marketplace, SaaS, or multi-user platforms you have built or improved Examples of projects where you inherited an existing codebase How you approach understanding a large unfamiliar system How you ensure your work is fully functional before delivery Your experience with search, filtering, or discovery systems Your availability for the next 4–6 weeks Bonus (strongly preferred) Experience improving search or ranking systems Experience with marketplace discovery flows Strong backend architecture experience Startup experience working under fast timelines Strong attention to detail and QA mindset
- Hourly
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
The Client seeks an experienced AI development team to design and build a secure web-based document intelligence platform capable of analyzing multiple related documents, extracting key information, identifying inconsistencies, and generating issue reports. The platform will support complex document sets where information must remain consistent across multiple files and versions. The initial scope focuses on document ingestion, data extraction, cross-document analysis, issue identification, and reporting. Business Objective Develop a scalable SaaS application that enables users to: • Upload and organize multiple related documents • Extract key terms, dates, parties, financial values, and references • Compare information across documents • Identify inconsistencies and missing information • Generate issue reports and review summaries • Maintain document version history • Provide an intuitive dashboard for issue management Phase 1 – Document Ingestion and Processing Requirements Develop a secure document upload module supporting: • PDF • Microsoft Word (.docx) • Microsoft Excel (.xlsx) • Text files System shall: • Extract text from uploaded files • Preserve document structure • Capture headings and section hierarchy • Process tables and schedules • Index document content for search and retrieval Phase 2 – Data Extraction Engine The platform shall automatically identify and extract: • Defined terms • Parties and entities • Dates • Numerical values • References to exhibits and schedules • Section references • Key metadata Extracted information shall be stored in a searchable database. Phase 3 – Cross-Document Consistency Review The platform shall compare extracted information across multiple documents and identify: • Inconsistent terminology • Conflicting dates • Conflicting numerical values • Missing references • Undefined terms • Duplicate provisions • Broken cross-references Examples include: • Same entity referenced using multiple names • Different numerical values for the same item • References to sections that do not exist • Missing exhibits or attachments Phase 4 – AI Review and Issue Identification The platform shall integrate a Large Language Model (LLM) to perform contextual analysis. The AI engine shall: • Summarize document contents • Identify potential drafting inconsistencies • Highlight missing information • Generate issue descriptions • Assign issue severity levels • Provide suggested corrective actions Phase 5 – Dashboard and Reporting Develop a web-based dashboard including: Transaction Workspace • Document list • Upload history • Processing status • Review status Issue Tracker • Issue category • Issue severity • Source document • Description • Resolution status Search Functionality Search by: • Term • Date • Party • Numerical value • Document name Reporting Generate downloadable reports in PDF and Excel format. Technical Requirements Frontend • React or Next.js Backend • Python • FastAPI preferred Database • PostgreSQL Vector Database • Pinecone, Weaviate, or Chroma AI Integration • OpenAI API • Anthropic API • Retrieval-Augmented Generation (RAG) architecture preferred Security Requirements • User authentication • Role-based permissions • Encrypted document storage • Audit logging • Secure API access Deliverables Functional web application Source code repository Database schema API documentation Deployment documentation Administrator guide User guide Ownership and Intellectual Property All work product, source code, documentation, specifications, workflows, business logic, prompts, training materials, and derivative works developed under this project shall be deemed works made for hire and shall be the sole and exclusive property of the Client. Contractor shall assign all intellectual property rights to the Client upon creation. Contractor shall not reuse, disclose, distribute, or commercialize any portion of the work product without the Client’s prior written consent.
- Hourly: $30.00 - $300.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Seeking a skilled lawyer to handle a landlord negligence case resulting in $20,000 of damages to business belongings, loss of income, and exposure to severe rat infestation resulting in hospitalization. Backstory: I have a small business that specializes in event rentals, mainly linens, rugs, and pillows. So a lot of textiles, along with specialty rentals that were custom-made and expensive. I rent a 10x20 sq ft storage unit in Santa Ana, California. The storage is Cubesmart, located at 2730 S Fairview St, Santa Ana, CA 92704. For context: I live full-time in Maine, but have a team and my co-owner (my sister, Jillian) based in Orange County. On January 18th, my sister accessed the unit to pick up items for an event. A rat came out from behind the pillows she was grabbing off the shelf, startling her and causing her to fall. She immediately let me know what happened. She reported that there were rat droppings both within the unit and along the row. She sent me a video of everything, and at the time, there were minimal droppings and no significant damage to items. On January 20th, I contacted the customer service line. The representative said he would escalate this and I would be getting a call back within the next day or so. He also confirmed he filed a report, which would be sent to the local office. Unfortunately, there is hardly anyone there at the storage office, and they rarely pick up the phone. Which is why I have needed to call customer service so many times. I never received a call. From that date onward, I repeatedly followed up regarding this issue. Being told someone would call within 48 hours, but never receiving any contact from them, other than for a late payment. I did not pay the February rent. After all, I wanted to speak to the office about the rats and a rate decrease, as I was not able to access the unit due to safety reasons. Over the next two months, I never had anyone call me about the rats. Until finally it escalated to a General Manager named Greg. Greg was horrific to deal with. He claims he has never heard of a rat issue. Which is wild because of all the reports I made, that were supposedly sent to their office. I brought up the cleanliness issue and the safety issues. I mentioned that my unit was broken into in August along with 20 others. He tells me they did not have any break-ins, but I have an email from them that there was one and mine was one of the units robbed. Greg tells me they are not responsible and that I would have to clean the unit. He said it was something I must have put in there. I let him know that we do not deal with food, and the only items that come in contact with food are the table linens. Those linens are picked up from our office and professionally cleaned before they ever come to the storage unit. There is no food, and nothing is attracting them in my unit. I informed him I'm immunocompromised, but he did not care and said it's my problem. I came to California at the end of March to deal with all of this in person. When I accessed the unit, I was shocked and sickened that my entire inventory was destroyed. If it wasn't torn apart, ripped, or chewed, it was peed and pooped on. The smell was horrific, penetrating items in sealed containers. A couple of days after being exposed to the rat feces, I was hospitalized for respiratory problems consistent with rat exposure. I let Greg know, sent him photos of the damage, etc., but he never responded. Not even to check in. I took photos throughout the storage facility, where rat poop can be found in front of many units. Not just mine, as Greg implied. Not far from me, there was someone that is running a trash operation out of their unit. As in bringing bags and bags of trash that he is sorting through. What I'm seeking: $40,000 in damages - $20,000 inventory loss - $10,000 lost income due to inventory loss - $3,500 in travel expenses to California twice to handle this - $6,500 for other incidentals, like the hospitalization, depression, neurological flare due to severe stress, time spent on this matter, etc. Why I believe they are liable: - I followed up many times, never heard back - If they had addressed this promptly, it might have saved my inventory - Their District Manager, Greg, told me they would not help. He stated I would have to clean the unit, despite being aware of my health issues - Being hospitalized for respiratory illness consistent with rat exposure after entering the unit - They do not keep their property clean and allow someone to operate a trash facility out of the units, while trying to gaslight and blame me - Overall negligence in handling this - Failure of customer service to send reports to the local office - Leadership failed to respond to requests to receive a call - I have their insurance, but they will not cover the damages Attached, you can find a detailed timeline of everything. I also have extensive proof of everything in the Google Drive link below. This includes videos from the initial report date with minimal damage and videos two months later of extensive damage. https://drive.google.com/drive/folders/1WGDvzdD2XowfAil6YaElI3X9GeyPI8tS?usp=drive_link