- Hourly: $20.00 - $35.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
Job Title: Client Experience Coordinator Needed for Growing Wellness Business Project Description: Help me create a better experience for prospective and existing clients while improving communication, follow-up, and client retention. I own Refresh Bodywork, a wellness and recovery practice based in California. As the business continues to grow, I'm looking for a Client Experience Coordinator who can help manage client communication, appointment coordination, lead follow-up, and ongoing client support. The goal of this role is to ensure clients feel supported from their first inquiry through their ongoing care while helping maintain strong communication and organization behind the scenes. Responsibilities may include: • Responding to client inquiries by phone, text, email, and social media • Following up with prospective and inactive clients • Assisting with appointment scheduling and client communication • Supporting workshops, events, and community outreach efforts • Maintaining communication and organization within scheduling and CRM systems • Helping improve client retention and overall client experience My clients are often seeking help with pain relief, mobility, recovery, stress management, and overall wellness. Strong communication skills and a warm, professional approach are important. Experience in customer service, wellness, healthcare, hospitality, fitness, client success, or similar client-facing roles is preferred. This is a remote contractor position for approximately 5–10 hours per week to start, with potential for additional responsibilities as the business grows. If this sounds like a good fit, I'd love to hear about your experience supporting clients and why this project interests you.
- Hourly: $25.00 - $30.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
# Full-Time Virtual Office Manager for Growing Field Service Company Happy House Maintenance is looking for a full-time Virtual Office Manager to help lead our small but growing company into its next major season of growth. We are a licensed general contracting and home maintenance company serving our local community. Our purpose is simple: to restore and preserve the happy places of our community. We are currently doing around $800K in annual revenue, and our vision is to grow 10x over the next 5 years while helping preserve and care for thousands of homes. To do that, we are making an important transition. We are not just building a bigger repair crew. We are building a better company. Happy House is transitioning from being primarily a restoration and home repair business into becoming a communications and project management company that happens to serve the home repair and restoration industry. That means our future is not built around having a large in-house crew doing every job ourselves. Our future is built around a strong network of subcontractors. Within our company we will have a growing team of Estimators which serve both the sales and project management function and office leaders who know how to create clarity, manage commitments, and make sure the right people do the right work at the right time. Our job is to bring order to the chaos of home repair. We create clear estimates. We communicate clearly with clients. We coordinate clearly with subcontractors. We make sure commitments are documented, followed through on, and honored. We make sure clients feel informed and cared for, and that subcontractors know exactly what is expected of them. In many ways, we are becoming a communications company. The role described here is central to that transition. This is not a basic admin role. This is a leadership role for someone who wants real responsibility, real authority, and the opportunity to help build the operating system of a growing company. ## What We Are Looking For The successful candidate will have experience managing or supporting a field service, construction, home service, or operations-based company as it grows from a small team into a more structured organization. You do not need to know construction perfectly on day one. But you do need to be sharp enough, organized enough, and hungry enough to learn how a field service company works from the inside out. You must be extremely skilled in both verbal and written communication. This is one of the most important parts of the role. We are looking for someone who can communicate with clients, subcontractors, estimators, project managers, and team members with confidence, warmth, clarity, and a little personality. Our clients should feel cared for, informed, and professionally supported. Our subcontractors should know exactly what they are being asked to do. Our internal team should feel that communication is organized, clean, and dependable. You should also be naturally gifted at improving workflows. We need someone who sees the gaps, cleans up the process, builds better systems, and helps make the company more orderly and effective. A strong interest and willingness to use AI tools is important. We want someone who is excited to use AI to improve office management, scheduling, communication, SOP development, subcontractor coordination, client updates, hiring, and overall company operations. ## Key Responsibilities You will help manage and improve the office side of the business as we grow. Responsibilities will include: Managing communication with clients, team members, estimators, project managers, and subcontractors Helping create clear communication between the client, the estimator, the project manager, and the subcontractor Keeping schedules organized and making sure the right people are in the right place at the right time Supporting the transition from an in-house crew model to a subcontractor and project management model Helping ensure subcontractor commitments are clearly documented, communicated, and followed through on Helping manage client expectations before, during, and after projects Supporting hiring and helping us find talented team members, estimators, project managers, and subcontractors Submitting and organizing payroll and subcontractor payment information Creating, improving, and maintaining SOPs Improving workflows and internal systems Helping ensure projects, communication, and follow-up do not fall through the cracks Bringing order, structure, and clarity to a fast-growing company Keeping the trains running on time ## The Right Person The right person for this role has probably been told their whole life that they are a fast learner. You are naturally detail-oriented, orderly, industrious, and able to work hard without needing constant oversight. You like high standards, and you have the ability and desire to meet and exceed them. You understand that great communication is not soft or fluffy. It is operational power. Clear communication prevents confusion, protects relationships, builds trust, and makes growth possible. The right person will feel like this is the job they always wanted. They want to help build something meaningful and impactful. They want a role that uses their talents fully and gives them room to grow. You are confident, warm, professional, and organized. You can manage people, communicate clearly, and build systems that help a company scale. You should be excited by both responsibility and freedom. Once you are trained and trusted, you will not be micromanaged. You will be given authority, ownership, and room to lead. ## Faith and Company Culture We are faithful Christians and we pray regularly as a team to help us stay grounded, focused, and on track. You do not need to share our faith to be successful in this role, but it cannot be an issue if we pray. We want to be clear and respectful about that part of our company culture from the beginning. ## Growth Opportunity This role starts at **$20–30/hour** during the training phase. If the role is a strong fit, we would like this to move into a salaried leadership position. If we hit our financial milestones, which you will be a meaningful part of helping us accomplish, I see this becoming a position that can pay $100K+ within 3–5 years. This is a rare opportunity for someone who wants to grow with a company, help build the foundation, and become a key leader in the business. ## To Apply Please tell us about your experience with office operations, field service teams, scheduling, client communication, subcontractor coordination, hiring, workflow improvement, and SOP development. Also share a specific example of a time you helped make a business or team more organized, efficient, or effective. Finally, tell us how you think you could help a company transition from being primarily a hands-on repair company into a communication, coordination, and project management company that uses excellent subcontractors to deliver excellent results. We are looking for someone sharp, hardworking, warm, highly organized, and ready to help build something meaningful.
- Hourly: $30.00 - $40.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
We are a boutique private client services company seeking a highly organized Client Coordinator to support scheduling, member communication, CRM updates, and follow-up. This is not a sales role. We are looking for someone calm, reliable, detail-oriented, and comfortable working in a confidential, high-touch client environment. Responsibilities include: - Scheduling Zoom calls, client meetings, and introductions - Following up with members and applicants in a polished, professional manner - Updating CRM records, notes, statuses, and next steps - Tracking pending items, responses, and feedback - Helping keep communication organized and timely - Preparing simple internal summaries for the founder and team - Supporting onboarding and agreement coordination as needed - Maintaining confidentiality and discretion at all times Ideal candidate: - Excellent written communication - Calm, professional, and emotionally steady - Highly organized and detail-oriented - Comfortable with CRM systems, Google Workspace, Zoom, and basic online tools - Able to work independently without creating unnecessary urgency - Good judgment with sensitive client information - Responsive during agreed-upon working hours - Prior experience in client coordination, executive assistance, luxury service, membership services, coaching administration, or professional services is a plus Schedule: Part-time to start, approximately 15 - 20 hours per week. We prefer consistent availability Monday through Friday for daily support. This role is best for someone who enjoys being the steady point of contact behind the scenes. We value calm execution, discretion, follow-through, and clear communication. To apply, please include: 1. A brief note about your client coordination or administrative experience 2. Your availability and preferred working hours 3. Tools/CRMs you have used 4. A short example of how you would follow up with a client who has not responded to a scheduling email
- Hourly: $10.00 - $20.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
We're looking for someone who is passionate about women's health and fitness and loves helping women feel supported throughout their journey. What You'll Do - Respond to member questions inside our Circle community and DMs - Provide friendly, timely support and direct members to the appropriate resources - Manage client questions related to memberships, billing, cancellations, account access, and general support - Help members navigate programs, resources, and community spaces - Escalate coaching, nutrition, or account-specific questions to the appropriate team member when needed - Celebrate member wins and help foster a positive, supportive community experience We're Looking For - Passion for women's health, fitness, and personal growth - Excellent written communication skills - Friendly, empathetic, and professional - Organized, proactive, and detail-oriented - Comfortable learning new platforms and systems - Experience with Circle, customer support, or online communities is a plus
- Hourly: $15.00 - $20.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Small media sales team needs someone to handle administrative tasks. The administrative assistant would be responsible for cleaning up, managing, and organizing tasks efficiently. This role requires strong organizational skills and attention to detail to ensure smooth operations.
- Hourly: $10.00 - $25.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are seeking a detail-oriented individual to manage our business mail account. Responsibilities include organizing and responding to emails, ensuring timely communication, and maintaining a clean inbox. The ideal candidate will have strong communication skills and be able to handle a high volume of emails efficiently. This is a part-time role with flexible hours, perfect for someone looking to contribute to a dynamic team.
- Fixed price
- Intermediate
- Est. budget: $100.00
This is for a personal project. I am needing assistance with uploading text messages, videos, pictures into google docs as requested for a production of documents request. This is related to a child custody case involving my minor daughter. I am not tech savvy and need assistance with getting everything submitted by 6/19/2026.
- Hourly: $6.00 - $18.00
- Intermediate
- Est. time: 1 to 3 months, Hours to be determined
Seeking a Lead Follow-Up Specialist to contact leads, send follow-up texts, update CRM records, and document call outcomes using client-provided scripts. The role involves managing lead interactions and ensuring timely follow-ups to enhance conversion rates. Ideal candidates will have experience in sales and lead generation, with a strong understanding of CRM systems. HB Lead Management is seeking a Lead Follow-Up Specialist to contact leads, send follow-up texts, update CRM records, and document call outcomes using client-provided scripts and instructions. This is not a sales role. Experience with customer service, call centers, virtual assistance, or lead follow-up is preferred. Must have excellent spoken English and a professional phone presence.
- Fixed price
- Intermediate
- Est. budget: $200.00
We are seeking a skilled professional to manage our business email account using a laptop. The ideal candidate will have experience in email communication and administrative support. Responsibilities include organizing and responding to emails, ensuring timely communication, and maintaining email account security. Familiarity with email marketing is a plus. If you have a strong attention to detail and excellent communication skills, we would love to hear from you.
- Hourly: $7.00 - $10.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
We are seeking a detail-oriented individual to upload our content to our social media platforms. The ideal candidate will have experience with social media management and be able to work independently. Responsibilities include uploading posts, ensuring consistency across platforms, and engaging with followers. Familiarity with Instagram, TikTok, youtube, and twitter hours are typically 2pm-10pm central