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  • Hourly: $15.00 - $35.00
  • Expert
  • Est. time: 3 to 6 months, Less than 30 hrs/week

Description: We’re looking for a skilled B2B writer who can produce a wide range of marketing content for varying insdustries. This includes everything from blogs and email nurture copy to landing pages, paid ad copy, and long-form assets like eBooks. You’ll be supporting an ongoing content strategy by creating thoughtful, engaging, and conversion-optimized copy that aligns with the brand’s tone, voice, and target audience/buyer persona. What You’ll Write: -- SEO/AEO-optimized blog posts (800–1,200 words. A detailed blog brief with keywords and headers will be provided) -- Email sequences and newsletters -- Landing pages and CTAs -- Google/LinkedIn ad copy -- eBooks and guides if needed (2,000–4,000+ words) -- Misc. content refreshes or repurposing as needed Ideal Candidate: -- Strong B2B writing experience, ideally in SaaS -- Ability to adjust tone and structure depending on asset type and audience type -- Reliable, communicative, and comfortable with deadlines -- Can work collaboratively from provided outlines and briefs This is a part-time, long-term opportunity with flexible volume depending on need. We’ll likely start with a test blog or email and go from there. When applying, please include: -- 2–3 relevant samples (preferably SaaS or data/AI-related) -- Your typical turnaround time for 1,000 words

  • Hourly: $15.00 - $25.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Creative Director (Performance Marketing): Full-Time Company: Event Sales Agency We're looking for an experienced Creative Director who knows how to create ads that convert—not just look good. We help coaches, consultants, speakers, and event businesses fill their live and virtual events through paid advertising. We onboard 5–10 new clients every month, and we need someone who can own the creative strategy behind every campaign. This is a full-time role for someone who understands direct response marketing, performance creatives, and how to consistently produce winning ad angles. What You'll Own: Develop creative strategies for Meta ad campaigns Research each client's market, competitors, and audience Brainstorm and script high-converting ad concepts and hooks Write compelling ad copy and video scripts Create creative briefs for video editors and graphic designers Review and provide feedback on creatives before launch Analyze performance data and iterate based on results Work closely with the media buying team to improve campaign performance Build repeatable creative systems that can scale across multiple clients Requirements: Proven experience creating high-performing paid social creatives Strong understanding of direct response marketing Experience with Meta (Facebook & Instagram) advertising Able to identify winning hooks, offers, and messaging Comfortable using performance metrics to guide creative decisions Excellent communication and organizational skills Ability to manage multiple client accounts simultaneously Available full-time, 40 hours per week Bonus Points: Experience with coaches, consultants, info products, or live events Familiarity with AI tools like ChatGPT or Claude for creative research Experience producing UGC-style and founder-led video ads Experience scaling campaigns with six-figure monthly ad budgets How to Apply Send us: A 60-second Loom video explaining why you're the right fit. Examples of ad creatives you've directed or produced. The results those creatives generated (CTR, CPA, ROAS, CPL, or other performance metrics). Your favorite ad you've ever created—and why you believe it worked. If your experience is primarily graphic design or video editing without owning the creative strategy behind campaigns, this position is likely not the right fit. We're looking for someone who can consistently develop winning creative concepts that drive measurable business results.

  • Hourly
  • Expert
  • Est. time: More than 6 months, Less than 30 hrs/week

Overview We are a leading AI marketing platform serving B2B technology companies. We combine cutting-edge AI tools with a talented human creative team to produce high-quality marketing content at scale. We're looking for an experienced Content Manager to own client relationships and oversee content production for a cybersecurity client, with potential to expand to additional accounts. The Role You'll serve as the day-to-day account lead for an active B2B technology client, managing content production from brief to delivery. You'll work directly with the client on Zoom calls, receive and interpret their requests, and oversee a team of writers, designers, and video editors to deliver outstanding work. You'll also work inside our proprietary AI marketing platform to draft, review, and manage content workflows. This is not a "prompt and post" role. We believe AI gets you 80% of the way there — your job is that critical final 20%: judgment, quality, brand alignment, and client communication. Responsibilities -Serve as primary client contact; join regular Zoom calls with client stakeholders -Receive client briefs and translate them into clear creative direction for our production team -Use our Media Shower platform to manage orders, review deliverables, and track feedback -Draft and edit content using AI tools, then refine against client brand guidelines and voice -Oversee output across formats: blog posts, white papers, social campaigns, email nurture streams, landing pages, and video -Maintain quality control across all deliverables — nothing goes to the client without your sign-off -Proactively flag issues, manage timelines, and keep production moving Requirements -3+ years managing content or accounts at a B2B tech company, agency, or marketing platform -Outstanding writing and editing skills (you can tell the difference between good content and AI slop) -Experience using AI writing tools (Claude, ChatGPT, or similar) and refining output against brand guidelines -Comfortable on client-facing Zoom calls: professional, articulate, confident -Strong project management skills; able to juggle multiple deliverables and deadlines -Familiarity with B2B marketing concepts: buyer personas, funnel stages, SEO, demand gen -Cybersecurity or enterprise tech experience a strong plus Logistics -Contract role via Upwork; all payment processed through Upwork -Remote; must be available during US business hours (ET preferred) -Estimated hours: 10 hrs/week To Apply Please include a brief note on your B2B tech experience, a sample of content you've edited or produced, and your hourly rate.

  • Hourly: $15.00 - $35.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

ABOUT MASSIFCO Massifco is a digital marketing agency managing SEO and online presence for a diverse portfolio of clients across multiple industries, including e-commerce, B2B, service businesses, and specialized verticals. We operate on a retainer-based model with long-term client relationships, providing consistent, high-quality SEO services that drive measurable organic growth. Our client base spans WordPress, Shopify, and HubSpot platforms, and we pride ourselves on a collaborative, process-driven workflow. We are currently expanding our contractor team and are looking for a skilled, self-sufficient SEO specialist to take on technical SEO work across our client portfolio on a part-time, ongoing basis. ROLE OVERVIEW Job Title: Part-Time SEO Specialist (Contractor) Location: Remote Type: Part-time contractor | Ongoing Hours: ~11–22 hours per client per month Payroll: Processed via Upwork This role is focused on technical SEO execution and on-site optimization across a portfolio of retainer-based clients. You will work directly with our team lead to identify, prioritize, and resolve SEO issues on an ongoing monthly basis. This is not a strategy-from-scratch role — we have established workflows, tools, and processes in place. We're looking for someone who can plug in, follow our framework, execute efficiently, and communicate clearly on progress and blockers. CORE RESPONSIBILITIES Technical SEO Auditing & Issue Resolution – Conduct regular SEMrush site audits across assigned client accounts – Work through SEMrush issue lists systematically, prioritizing high-impact fixes (e.g., missing meta descriptions, broken links, title tag issues) – Identify and resolve Google Search Console errors including 404s, indexing issues, canonical tag problems, and sitemap submissions – Perform manual site audits in collaboration with the team lead to surface issues not caught by automated tools On-Page Optimization – Write and implement optimized meta descriptions and title tags across client sites – Repair broken links and improve anchor text across pages – Implement on-page recommendations including header structure, internal linking improvements, and content optimization – Use Jasper AI (Chrome extension) for meta description rewrites and content improvement tasks Google Search Console Management – Monitor and resolve indexing errors on an ongoing basis – Submit updated sitemaps following site changes or content updates – Perform manual URL submissions for indexing as needed – Track and report on Search Console performance metrics Content & Copy Support – Light content editing and improvement using AI-assisted tools (Jasper AI, ChatGPT) – Ensure on-page copy is optimized for target keywords and search intent – Collaborate with team lead on content strategy direction — execution is the primary focus Client Site Management – Implement SEO changes directly on client websites (WordPress/Divi, Shopify, HubSpot) – Follow client-specific protocols and quality standards for each account – Maintain consistency in service delivery across all assigned accounts Reporting & Communication – Track all hours accurately using our designated time-tracking system – Log tasks and progress in Asana – Communicate proactively with the team lead on blockers, completed work, and recommendations – Participate in check-in meetings — more frequent during onboarding, reduced cadence once workflow is established TOOLS & PLATFORMS – SEMrush — Site audits, keyword research, issue tracking – Google Search Console — Indexing, error resolution, performance monitoring – Asana — Task management and project tracking – Jasper AI + Chrome Extension — Content editing and meta description rewrites – ChatGPT Projects — Client knowledge base and background context – WordPress (Divi builder) — Primary CMS for most client sites – Shopify — E-commerce client sites – HubSpot — B2B client site – Google Analytics / Looker Studio — Performance reporting (as needed) CLIENT PORTFOLIO OVERVIEW You will be assigned to a subset of our active client roster, which includes: – E-commerce: Two sister apparel companies with Shopify-based storefronts – B2B: A company operating on HubSpot CMS – Service businesses: Clients in the lumber industry and drone services sector – Specialized verticals: High-performing contractors may have the opportunity to expand into our addiction treatment center segment over time Each client has a defined monthly hour allocation based on their retainer budget, typically ranging from 11–22 hours per month. You will not be expected to exceed allocated hours without prior approval. WORKFLOW & EXPECTATIONS – Schedule: Flexible and asynchronous — no set daily hours required – Deadlines: All monthly work must be completed by month-end – Communication: Responsive communication via Asana; proactive flagging of issues is expected – Independence: Contractors are expected to work through issue lists with minimal hand-holding once onboarded – Onboarding: A dedicated onboarding session will be scheduled to walk through workflow, Asana setup, hour tracking, and client-specific context – Meetings: More frequent check-ins initially, reducing in cadence as you get up to speed GROWTH POTENTIAL This role starts with a defined client set, but there is real opportunity to grow: – Additional clients can be added to your roster as trust and efficiency are established – High-performing contractors may be considered for our addiction treatment center segment (7 clients) – Long-term contractors may take on broader responsibilities including reporting, strategy input, and client-facing work We value long-term relationships and prefer to grow with people who are reliable, skilled, and easy to work with. IDEAL CANDIDATE – Proven experience in technical SEO, including hands-on use of SEMrush and Google Search Console – Experience with WordPress (Divi builder a plus), Shopify, and/or HubSpot – Comfortable working through audit issue lists independently and prioritizing effectively – Detail-oriented with strong written communication skills – Reliable with hour tracking and Asana task management – Able to work asynchronously and meet monthly deadlines without micromanagement – Experience in a digital marketing agency or white-label environment is a strong plus – Familiarity with Jasper AI or similar AI content tools is a plus (training provided if needed)

  • Fixed price
  • Expert
  • Est. budget: $5,000.00

Overview We run a large ecommerce website in the restaurant equipment and supply industry. Our site is built on Shopify and currently has a large product catalog with tens of thousands of products live, with more being added. Google Search Console is showing a major indexation issue: * Approximately 57K indexed pages * Approximately 206K not indexed pages * Around 175K pages marked “Crawled, currently not indexed” * Additional exclusions include canonicalized pages, redirects, robots.txt blocks, 404s, and duplicate pages We are currently using AI to improve and rewrite product descriptions, but we need a true technical SEO expert to determine whether our issue is caused by content quality, crawl/indexation signals, sitemap structure, canonical tags, Shopify URL architecture, faceted navigation, internal linking, or some combination of all of the above. We are not looking for a general SEO content writer. We need someone who understands large ecommerce technical SEO, Google Search Console, Shopify, crawl budget, canonicalization, XML sitemaps, structured data, and indexation strategy. Main Goal We need a clear technical diagnosis and prioritized roadmap for improving Google indexation, especially for important product, category, brand, and collection pages. We do not want every URL indexed. We want the right pages indexed. Scope of Work The project should include a full technical SEO/indexation audit covering: 1. Google Search Console Review Review Page Indexing reports, especially: * Crawled, currently not indexed * Discovered, currently not indexed * Alternate page with proper canonical tag * Duplicate without user-selected canonical * Blocked by robots.txt * Page with redirect * Not found 404 * Soft 404 * Server errors * Excluded by noindex We need the URLs grouped by pattern, not just reviewed one by one. 2. URL Pattern Analysis Identify which types of URLs are being excluded and why, including: * Product pages * Collection/category pages * Brand/vendor pages * Variant URLs * Filter/faceted navigation URLs * Pagination URLs * Search result URLs * Redirected/old URLs * Low-value or thin pages * Duplicate product pages 3. XML Sitemap Audit Review our Shopify sitemap structure and determine: * Whether low-value URLs are being submitted * Whether important pages are missing * Whether redirected, noindexed, duplicate, or canonicalized URLs are included * How our sitemap strategy should be cleaned up 4. Canonical Tag Audit Review canonical behavior across: * Product pages * Collection pages * Product variants * Filtered URLs * Duplicates * Paginated pages We need to know whether our canonical tags are helping or hurting indexation. 5. Robots.txt and Crawl Control Review robots.txt and crawl directives to confirm: * Important pages are not accidentally blocked * Low-value URLs are handled properly * Googlebot is able to access the right content * AI crawlers such as GPTBot, ClaudeBot, PerplexityBot, and Google-Extended are not accidentally blocked, if applicable 6. Faceted Navigation / Filter URL Audit We need specific recommendations on how to handle filtered URLs, sort parameters, search pages, collection filters, and duplicate URL combinations. This is especially important because our site has a very large product catalog. 7. Product Page Quality and Indexability Review Review a sample of indexed and non-indexed product pages to determine whether the issue is related to: * Thin content * Duplicate manufacturer descriptions * Lack of unique value * Poor product templates * Missing specifications * Weak internal linking * Missing schema * Poor titles/meta descriptions * Low-quality AI-generated copy * Lack of helpful buying information 8. Internal Linking and Site Architecture Review whether important product/category/brand pages are discoverable through internal links and whether the site structure helps Google understand page importance. 9. Structured Data Audit Review product, breadcrumb, organization, and other relevant schema markup. We need recommendations for what structured data should be added or fixed. Deliverables Please provide: 1. Technical SEO audit report 2. Breakdown of GSC exclusion reasons by URL pattern 3. List of high-priority issues 4. Specific Shopify/dev implementation recommendations 5. Indexation strategy: what should be indexed vs noindexed/canonicalized/blocked 6. Sitemap cleanup recommendations 7. Canonical and robots.txt recommendations 8. Product page/template improvement recommendations 9. Prioritized action plan with estimated impact and difficulty 10. Optional: 30-minute walkthrough call to explain findings We do not want a generic SEO PDF. We need practical recommendations that our developer and internal team can implement. Ideal Candidate You should have experience with: * Technical SEO for large ecommerce websites * Shopify or Shopify Plus * Google Search Console * Screaming Frog, Sitebulb, JetOctopus, Botify, Ahrefs, Semrush, or similar tools * XML sitemaps * Crawl budget optimization * Canonicalization * Faceted navigation SEO * Product page SEO * Structured data/schema * Large SKU catalogs * Ecommerce internal linking strategies Experience with B2B ecommerce, industrial products, restaurant equipment, commercial equipment, or large catalog sites is a plus. What We Are Not Looking For Please do not apply if your main recommendation will be: * “Write more blogs” * “Buy backlinks” * “Submit all URLs to Google manually” * “Use AI to rewrite every product description” * “Install an SEO app and wait” * “Run monthly SEO with no technical audit” We may pursue ongoing SEO later, but this project is specifically about diagnosing and fixing technical indexation problems.

  • Hourly: $70.00 - $125.00
  • Expert
  • Est. time: 3 to 6 months, Not sure

Focus: SBIR/STTR, NIH, DoD/OTA technology-development funding for an AI-driven medical learning platform About Us We are a woman-owned, award-winning medical technology company with roots in continuing medical education and a platform built on conversational AI for healthcare. We're now focused on growing and diversifying our AI-driven medical learning and training offerings, and we're engaging a grant consultant to fund that expansion with non-dilutive federal R&D dollars. A current priority isclinician and caregiver training and education, alongside other chronic-disease and clinical-decision-support applications. The goal is to build and run a grant pipeline, not just write one proposal, but find the right opportunities across SBIR/STTR and DoD channels and win them. Note: As a woman-owned small business, we may qualify for set-asides and socioeconomic considerations in certain solicitations. The Role As our grant consultant, you will own two functions: 1. Identify — proactively source grant opportunities that fit our mission, capabilities, and track record, and assess which are genuinely winnable. 2. Respond — develop, write, and submit competitive proposals, and coordinate the submission process end to end (including grant-writing submission calls with our project managers and, where applicable, agency program officers). Responsibilities • Build and maintain a funding pipeline using sources such as Grants.gov, SAM.gov, SBIR.gov, the NIH Guide, NSF, and DoD/consortium channels (e.g., MTEC, DSIP). • Screen opportunities for eligibility and fit; recommend go / no-go with a clear rationale. • Lead proposal development: technical narrative, specific aims/objectives, work plan, milestones, timelines, and the commercialization plan reviewers weigh heavily on SBIR/STTR. • Develop budgets and budget justifications in coordination with finance/leadership. • Run submission calls with project managers to gather technical input and keep the proposal on schedule. • Manage compliance and on-time submission through the relevant portals • (e.g., Grants.gov Workspace, • eRA Commons/ASSIST for NIH, • SAM.gov registration, DSIP for DoD, and consortium portals for OTA solicitations). • Maintain a library of prior submissions and reviewer comments, and apply lessons to future proposals. • Support post-award reporting and follow-on / Phase II funding. Target Funders You Should Know We want a consultant who can route to the right program and frame our work for it, not just chase a specific solicitation number. Primary — NIH SBIR/STTR: • NIA (Alzheimer's / dementia), our highest-fit entry; AD/ADRD funding supports clinician- and caregiver-facing training and education platforms, with elevated award ceilings. • Other institutes by application area (e.g., chronic disease, cardiometabolic, mental health). • The STTR path adds an academic research-institution partner, which can strengthen credibility and address PI-eligibility needs. We only have academic partners in certain areas (neurology, cardiometabolic, hematology) • NIMHD — worth pursuing only where a genuine health-disparities angle exists (serving underserved populations); smaller, more targeted pool. Primary — DoD / Defense Health Agency: • Medical training and AI-enabled clinical tools, funded via topic-based solicitations and Other Transaction Agreements (e.g., through consortia like MTEC). Secondary: • AHRQ digital healthcare — AI clinical decision support and quality/safety; strong mission fit but academic-leaning, so likely paired with a clinical/research partner. • NSF SBIR/STTR — AI is named scope, but NSF won't fund work already proven feasible, so our maturity may work against us, but we do have new products we want to develop that are patient facing; cheap to test via Project Pitch. Our work sits at the intersection of conversational AI and medical learning/training. We need someone who can frame that for each funder, readiness and training for DoD, clinical impact for NIH, disparities for NIMHD where genuine. Qualifications Required • Demonstrable record of winning competitive federal R&D grants, please share your win rate and total dollars won, broken out by agency. • SBIR/STTR experience, with a working understanding of how the commercialization plan, specific aims, and Phase I / Phase II structure are evaluated. • Strong technical-proposal writing and budget-development skills. • Hands-on experience with federal submission systems (Grants.gov, SAM.gov; eRA Commons/ASSIST a plus). • Ability to manage multiple deadlines and translate input from technical and scientific staff into reviewer-ready narrative. Strong pluses • Wins at NIH SBIR (especially NIA / AD/ADRD), DoD, or NSF specifically. • Experience with DoD / OTA / consortium funding (e.g., MTEC), which works differently from standard grant submissions. • Experience writing for AI / machine-learning projects and ideally learning / training / simulation technology. • IP and commercialization fluency, able to write a credible commercialization plan and IP strategy section, and to handle SBIR/STTR data-rights and award-marking requirements correctly. • Familiarity leveraging woman-owned small business status in federal proposals. • Awareness of the regulatory landscape for health software (e.g., SaMD / FDA), enough to position proposals credibly. Engagement & Terms This is an independent contractor engagement, not a salaried position. Compensation models we'll consider: • Hourly • Flat fee per proposal • Monthly retainer You will operate as a 1099 contractor, responsible for your own taxes and insurance, and will work remotely. Note for candidates: To Apply Please send: 1. Your resume / capabilities statement. 2. Two sample funded proposals you wrote or led (redacted is fine). 3. Your win rate and total grant dollars won, ideally broken out by agency. 4. Two or three client/employer references we can contact. Bonus: a short note on how you'd approach building a federal R&D funding pipeline for an AI medical-learning company in your first 60-120 days.

Posted 4 quarters ago
  • Hourly: $15.00 - $85.00
  • Expert
  • Est. time: 1 to 3 months, Not sure

We’re an e-commerce group building brands that stand out through clarity, design, and human insight. You’re a packaging designer who thinks like a strategist — curious, analytical, and precise. You research, write, and design with intent, understanding how people see, trust, and decide. You know how to translate a product’s story into visuals and words that sell naturally. This is a long-term opportunity to grow with a team that turns smart ideas into lasting brands.

  • Fixed price
  • Intermediate
  • Est. budget: $500.00

We are a Nevada-based construction litigation law firm and professional legal education company seeking a freelance digital marketer for an initial part-time engagement. The role involves developing and executing a comprehensive digital marketing strategy, including SEO, social media, and content creation. The ideal candidate will have experience in legal or professional services marketing and be able to enhance our online presence and engagement. The Trial Project Deliver three social media ad concepts — copy and creative direction — targeting two audiences across two platforms (LinkedIn and Facebook/Instagram) & 1 file cleanup: • Ad 1 — Law Firm: Social media ad announcing recent firm awards for firm and 1 individual • Ad 2 — Law Firm: targeting general contractors and owners with Nevada construction projects • Ad 3 — Legal Education Firm: targeting attorneys seeking Nevada construction law CLE credit and Client engagement training • Logo Cleanup — Legal Education Firm: clean up the existing company logo and deliver two finished files: (1) a high-resolution .png export for web and digital use, and (2) the native Adobe Illustrator file (.ai). One revision included in the fixed price. Additional revisions billed separately at negotiated price.. Each ad concept should include: headline, body copy (platform-appropriate length), call to action, and a brief note on visual direction. Ad deliverables require finished ads for deployment. The logo deliverable requires finished Illustrator file output. Will provide current branding info and logo. Legal Execution Firm updated logo will be used in Ad 3 task. Who We’re Looking For • B2B marketing experience — you understand professional services, not just consumer brands • Legal or construction industry background preferred — you know the audience • LinkedIn and Facebook/Instagram ad experience — you’ve written ads that actually ran • Portfolio or samples required with your proposal — no samples, no consideration • US-based preferred How to Apply In your proposal, include: (1) two or three samples of B2B ad copy you have written, preferably for professional services, legal, or construction clients; (2) one sentence on why you understand this audience; (3) your proposed approach to the three-ad brief above. We will not respond to proposals without samples. We are not looking for a discovery call before seeing your work. Show us what you can do. About the Brands • Law Firm: Nevada construction litigation boutique. Cases range from subcontractor payment disputes to major commercial construction claims. Las Vegas-based. • Legal Education Firm: Legal education company producing Nevada construction law CLE courses and professional training content. AI-driven video production platform. First courses in production now. Both brands are operated by the same principal. If this trial project goes well, the ongoing scope spans both brands with coordinated content strategy across LinkedIn, Facebook, and Instagram and other digital markets.

  • Hourly
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Hello! We're looking for a personable and driven Client Success Manager to join CityScoop — a marketing company like you've never seen. This is a remote, part-time position. Before applying, please visit our website and watch the two short videos on the homepage: http://cityscoop.com/ You have never seen anything like CityScoop's News-Powered Marketing™ — and that's exactly what makes this role unique. What Makes This Role Different At CityScoop, we've built our own proprietary AI agent that handles the daily execution of client work — content, reporting, optimization, and more — so you don't have to. Your job is simple: show up for your clients. Once a month, you'll meet with each client over Zoom to walk them through their results, align on goals, and identify opportunities to add more value. That's it. No juggling daily tasks, no chasing deliverables — just meaningful client relationships. ✅ Who We're Looking For Our ideal candidate: Is based in the U.S., with availability during PST business hours (8 AM – 4 PM). Speaks fluent English with excellent verbal communication skills. Is a natural relationship-builder who clients genuinely enjoy talking to. Has experience in marketing, sales, or account management — you should be comfortable discussing marketing performance and strategy with business owners. Has a background in or strong familiarity with marketing in the medical field — we work with surgery centers, physical therapists, and non-surgical orthopedic practices, and being able to speak their language is a major plus. Can confidently identify when a client could benefit from one of our add-on services and present that opportunity naturally during a review meeting. Is reliable, punctual, and takes ownership of their client relationships. 📅 What Your Month Looks Like Your primary responsibility is conducting monthly one-on-one video meetings with your assigned clients to: Review their monthly performance reports Discuss progress toward their goals Offer strategic guidance and next steps Present relevant add-on services where appropriate Our AI agent handles everything in between. You focus on the relationship. 📝 How to Apply In your proposal, please: Confirm you're located in the U.S. and available during PST hours Share your sales, marketing, or account management experience — give us specific examples of client-facing work you've done Describe any experience you have working with medical or healthcare clients Tell us what your approach is to an underperforming client who seems disengaged — how do you re-energize that relationship? This is a long-term role built for someone who genuinely loves people and wants to be the face of an innovative, fast-growing company that's helping small businesses thrive online — without being buried in day-to-day execution. We look forward to hearing from you!

  • Hourly: $20.00 - $25.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Hello! We're looking for a personable and driven Client Success Manager to join CityScoop — a marketing company like you've never seen. This is a remote, part-time position starting at 10 hours/week, with a clear path to full-time (40 hours/week) as you build your client roster. Before applying, please visit our website and watch the two short videos on the homepage: http://cityscoop.com/ You have never seen anything like CityScoop's News-Powered Marketing™ — and that's exactly what makes this role unique. What Makes This Role Different At CityScoop, we've built our own proprietary AI agent that handles the daily execution of client work — content, reporting, optimization, and more — so you don't have to. Your job is simple: show up for your clients. Once a month, you'll meet with each client over Zoom to walk them through their results, align on goals, and identify opportunities to add more value. That's it. No juggling daily tasks, no chasing deliverables — just meaningful client relationships. ✅ Who We're Looking For Our ideal candidate: Is based in the U.S., with availability during PST business hours (8 AM – 4 PM). Speaks fluent English with excellent verbal communication skills. Is a natural relationship-builder who clients genuinely enjoy talking to. Has experience in marketing, sales, or account management — you should be comfortable discussing marketing performance and strategy with business owners. Can confidently identify when a client could benefit from one of our add-on services and present that opportunity naturally during a review meeting. Is reliable, punctual, and takes ownership of their client relationships. 📅 What Your Month Looks Like Your primary responsibility is conducting monthly one-on-one video meetings with your assigned clients to: Review their monthly performance reports Discuss progress toward their goals Offer strategic guidance and next steps Present relevant add-on services where appropriate Our AI agent handles everything in between. You focus on the relationship. 📈 Training & Growth Timeline We offer a paid training phase starting at approximately 10 hours per week. As you get comfortable with our platform, reports, and client base, your hours grow — with a clear path to full-time (40 hours/week) for the right candidate. After 2+ years, top performers may be considered for a managerial role overseeing other Client Success Managers. 📝 How to Apply In your proposal, please: Confirm you're located in the U.S. and available during PST hours Share your sales, marketing, or account management experience — give us specific examples of client-facing work you've done Tell us what your approach is to an underperforming client who seems disengaged — how do you re-energize that relationship? Starting pay: $20–25/hour (part-time during training, scaling to full-time) Managerial track: $35/hour (eligible after 2 years) This is a long-term role built for someone who genuinely loves people and wants to be the face of an innovative, fast-growing company that's helping small businesses thrive online — without being buried in day-to-day execution. We look forward to hearing from you!

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