- Hourly: $60.00 - $80.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Shopify Expert Needed for Ongoing Site Management, Shipping Rules, Pricing Setup & Shopify Plus Transition Dedicated Freelancers only. No agencies or firms that will hand off work to others. Must do the work yourself; communicate and work directly with the team here at Lobsterboys. We are looking for a highly experienced Shopify developer and expert to manage the day-to-day needs of a fast-moving ecommerce business. We are looking for someone who already has deep Shopify expertise, excellent communication, fast turnaround, and a true ownership mindset. Highly reliable, flexible, detail-oriented, and able to execute quickly and accurately without constant oversight. We need someone who can stay on top of the site, proactively identify issues, and consistently deliver high-quality work. Responsibilities include: - Day-to-day Shopify site updates and troubleshooting - Fast implementation of promotions, pricing changes, product updates, and page edits - Advanced shipping setup, shipping integrations, and detailed shipping rules - More complex pricing structures and customer-specific pricing needs - Lead Shopify Plus implementation and optimization - Building and updating new pages, including PR pages, landing pages, influencer video pages, landing pages, and promotional pages - Ensuring the site is functioning flawlessly across desktop and mobile - Communicating clearly, quickly, and proactively Requirements: - Expert-level Shopify experience - Strong experience with shipping rules, shipping apps, and integrations - Strong experience with advanced pricing setups - Delivery date selector app experience - Shopify Plus experience required - Excellent attention to detail - Fast turnaround and strong responsiveness - Ability to take ownership and deliver consistently - High degree of commitment to results Please provide at least 3 examples of fast growing ecommerce businesses you've worked with and your role in building the website as well as day to day management. We are looking for someone who can become a dependable long-term partner for the business. Please only apply if you have proven Shopify expertise and are comfortable moving quickly in a high-expectation ecommerce environment.
- Hourly: $20.00 - $40.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
We are a growing premium direct-to-consumer brand looking for an experienced Shopify engineer to help us evolve our storefront, content operations, and commerce infrastructure. Our business has reached the point where we need someone who can think beyond implementation and help us make sound commerce decisions as we scale. Current priorities include: Shopify Plus optimization Storefront performance improvements Merchandising workflow improvements Content management and publishing workflows Evaluation of headless commerce opportunities Subscription and retention initiatives Operational automation where appropriate We are not looking for a generalist web developer. We are looking for someone who understands how ecommerce businesses operate and can balance customer experience, team workflows, maintainability, and growth. Preferred Experience Shopify Plus Next.js or Hydrogen Headless commerce Sanity or similar CMS Subscription commerce Conversion optimization Ecommerce operations
- Hourly: $15.00 - $20.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
Goth Cloth Co. is a fast-growing alternative fashion and swimwear brand serving customers worldwide. We specialize in unique, made-to-order apparel and swimwear designed for people who embrace individuality, self-expression, and a little bit of spooky energy. As we've grown, we're looking for a detail-oriented and empathetic Customer Service Representative to help provide an outstanding experience for our customers. Position Overview We're seeking a part-time Customer Service Representative to assist customers via email, social media messages, and customer support platforms. This role is ideal for someone who enjoys helping people, can communicate professionally while maintaining a friendly brand voice, and is comfortable working independently. Experience with ecommerce customer service is strongly preferred. Responsibilities Respond to customer emails and support tickets Assist customers with order status updates Process returns, exchanges, store credits, and refunds Help customers with sizing recommendations Resolve shipping and tracking issues Handle damaged, defective, missing, or incorrect item claims Respond to social media customer inquiries and comments Escalate complex issues when necessary Maintain a positive, professional, and empathetic tone in all communications Follow established policies while using good judgment to create positive customer experiences Requirements Excellent written English communication skills Prior ecommerce customer service experience Strong attention to detail Ability to handle difficult customer situations professionally Comfortable learning new software and processes Reliable internet connection Ability to work independently with minimal supervision Bonus Experience: Shopify Redo Returns Klaviyo Meta Business Suite Alternative fashion, swimwear, apparel, or ecommerce brands Schedule: Part-time Approximately 10–20 hours per week to start Flexible scheduling preferred Some weekend availability is a plus during peak season What Success Looks Like: Fast, friendly, and accurate customer responses High customer satisfaction Consistent application of company policies Ability to de-escalate customer concerns Helping customers feel heard and supported Please include: A brief introduction about yourself Relevant ecommerce customer service experience Platforms you've used (Shopify, Gorgias, Zendesk, etc.) Your hourly rate An example of how you would respond to an upset customer asking why their order hasn't shipped yet We look forward to hearing from you. 🖤
- Hourly: $20.00 - $40.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
We are seeking an experienced Ecommerce Manager to oversee and optimize our Shopify store. The ideal candidate will have a strong background in managing Shopify stores, improving customer experience, and streamlining fulfillment processes. This is a part-time opportunity for someone who can help enhance our store's performance and ensure smooth operations.
- Hourly: $15.00 - $25.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for an experienced Ecommerce Growth Specialist to help improve our Shopify store's performance and increase sales. Our store is currently experiencing: * High bounce rates * Low add-to-cart rates * Low conversion rates * Underperforming Facebook and social media advertising We need someone who can: * Audit and optimize our Shopify store * Improve product pages and landing pages * Increase conversion rates and add-to-cart rates * Improve mobile user experience and site speed * Analyze Shopify Analytics and identify bottlenecks in the customer journey * Optimize checkout flow and customer trust elements * Review and improve Facebook, Instagram, and TikTok advertising campaigns * Improve audience targeting and ad performance * Create high-converting ad creatives, including video ads and UGC-style content * Write compelling ad copy and marketing content * Develop and implement a strategy to increase sales and ROAS * Provide ongoing recommendations and support for store growth The ideal candidate has proven experience with Shopify CRO (Conversion Rate Optimization), Meta/Facebook Ads, TikTok Ads, ecommerce marketing, and video ad creation. Please provide examples of stores you have helped grow, conversion improvements achieved, and advertising results.
- Fixed price
- Intermediate
- Est. budget: $100.00
Shopify Ecommerce Conversion Specialist (Audit Only) I own Happi Buffalo (happibuffalo.com), a Buffalo, NY-based business that creates custom 3D printed buffalo collectibles for collectors, local businesses, restaurants, bars, events, employee gifts, and special occasions. I am NOT looking for someone to redesign my website immediately. I am looking for an experienced Shopify E-commerce Conversion Specialist to conduct a conversion audit and identify the highest-impact opportunities to increase sales. My store is built on Shopify Dawn. - Deliverables Please provide: * A review of my website and product pages * Analysis of the customer buying journey * The top 5 conversion opportunities you see * Recommendations prioritized by impact and difficulty * A short Loom video (15-30 minutes) explaining your findings * Clear reasoning behind each recommendation - To Apply Please include: 1. What you believe is the biggest conversion challenge for a handmade/custom collectible business. 2. Three specific improvements you would test first. 3. Examples of Shopify stores you have improved. - Important I am not looking for generic advice such as: * Change button colors * Add countdown timers * Add popups * Increase urgency I am looking for recommendations specific to: * Handmade products * Collectibles * Local brands * Custom products * Higher-ticket purchases * Gift purchases * Business gifting opportunities The strongest applicants will demonstrate an understanding of customer psychology, ecommerce strategy, conversion optimization, and premium product positioning. To show that you read this job posting, start your proposal with: "The biggest opportunity I see for Happi Buffalo is ________." -Budget $100 Fixed Price Strong performers may be considered for future implementation work and ongoing Shopify optimization projects.
- Hourly: $30.00 - $70.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
Shopify Store Manager / Maintenance Specialist (40+ Supplements + PupStrong+) We are looking for a reliable Shopify specialist to help manage and maintain two growing ecommerce brands: * 40+ Muscle Bone Joint Advanced Support (human supplement brand) * PupStrong+ Hip & Joint Advanced Support (dog supplement brand) This is NOT a full-scale agency role. We are looking for someone practical, responsive, detail-oriented, and proactive who can help keep both Shopify sites running smoothly and optimized. Responsibilities * Ongoing Shopify store maintenance * Ensure apps and integrations are functioning properly * Troubleshoot checkout/funnel issues * Monitor and improve customer purchase flow * Help identify and fix conversion bottlenecks * Make minor Shopify design/layout updates as needed * Ensure mobile experience works properly * Coordinate and maintain Shopify apps/plugins * Help optimize landing pages and funnels * Basic CRO (conversion rate optimization) Initial Projects We would also like: * One dedicated landing page designed for each brand * Landing pages focused on conversion, trust, education, and clean user experience * Ability to integrate video, testimonials, and educational content Ideal Candidate We are looking for someone who: * Has strong Shopify experience * Understands ecommerce funnels and conversion optimization * Is familiar with supplement or health/wellness brands (preferred) * Can work independently and proactively * Communicates clearly and honestly * Is NOT overly “salesy” or hype-driven * Understands trust-building and long-term brand growth Bonus Skills (Not Required) * Shopify theme customization * Landing page design * Basic graphic/layout skills * Familiarity with apps like Tolstoy, Omnisend, Hotjar, etc. * Experience improving mobile conversion rates * Understanding of Meta/TikTok traffic funnels About Us We are building science-backed wellness brands focused on healthy aging, muscle preservation, joint support, and mobility. We care deeply about authenticity, trust, and long-term customer relationships rather than hype marketing. We are looking for a long-term partner who can help us steadily improve and maintain both Shopify stores as we grow. Please include: * Examples of Shopify stores you’ve worked on * Any experience with supplements, wellness, or pet brands * Your availability * Your preferred monthly/hourly structure
- Hourly: $25.00 - $50.00
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
We are a growing ecommerce-focused web design and digital marketing agency looking for an experienced, U.S.-based sales representative to manage outbound prospecting and help us develop new client relationships. This position will begin with a limited number of hours each week while we establish and refine the outbound sales program. Hours and responsibilities will increase based on the salesperson’s performance, the quality of opportunities generated, and the overall success of the program. We will provide targeted prospect lists, service information, sales materials, and agency support. Your responsibility will be to contact those prospects, start qualified conversations, follow up consistently, and accurately track all activity in Zoho CRM. ## Primary Responsibilities * Contact prospects from targeted lead lists provided by our agency * Conduct outbound outreach through phone, email, LinkedIn, and other approved channels * Introduce our Shopify, ecommerce, web design, development, and digital marketing services * Identify prospect needs, challenges, budgets, timelines, and decision-makers * Schedule qualified sales calls and discovery meetings * Maintain consistent follow-up with interested prospects * Track every call, email, response, follow-up, and opportunity in Zoho CRM * Keep contact records, deal stages, notes, and next steps current * Work directly with agency ownership to improve messaging and sales strategy * Provide regular reporting on outreach activity, conversations, appointments, and opportunities * Help move qualified prospects through the sales process when appropriate ## Required Experience Applicants must meet the following requirements: * Must be based in the United States * Proven experience selling Shopify, ecommerce, web development, or digital marketing services * Agency marketing sales experience is required * Strong outbound sales and cold-calling experience * Comfortable speaking with business owners, ecommerce managers, marketing directors, and company decision-makers * Experience using a CRM to manage sales activity and follow-ups * Excellent written and verbal communication * Highly organized and dependable * Able to work independently and maintain consistent outreach activity * Comfortable being measured on calls, conversations, appointments, follow-ups, and closed opportunities Experience using Zoho CRM is strongly preferred. Experience selling Shopify development, ecommerce strategy, SEO, paid advertising, email marketing, CRO, website design, or ecommerce operations services is a major advantage. ## Hours and Growth Potential This role will initially require only a few hours per week. We want to begin with a focused testing period to evaluate messaging, outreach methods, prospect response, appointment quality, and overall sales potential. The position can grow into a larger and more consistent role based on: * Consistent outreach activity * Accurate CRM management * Qualified appointments generated * Opportunities created * Sales closed * Overall return from the sales program We are looking for someone interested in helping build a long-term sales process rather than completing a short-term calling project. ## What We Are Looking For We are not looking for someone who simply sends generic messages or schedules unqualified appointments. The right person understands how to have a real business conversation, uncover a prospect’s needs, explain the value of agency services, and build enough trust to move the opportunity forward. You should be comfortable working with targeted lists, following a defined process, and keeping Zoho CRM completely updated. Consistency, communication, and accurate follow-up are extremely important in this role. ## To Apply Please include the following: 1. A summary of your agency sales experience 2. Your experience selling Shopify or ecommerce-related services 3. The types of digital marketing or web services you have sold 4. Your experience with outbound calling and prospecting 5. The CRM platforms you have used, including any Zoho CRM experience 6. Examples of sales results, appointments generated, or accounts closed 7. Confirmation that you are currently based in the United States 8. Your availability to begin with a few hours per week Please begin your application with the phrase **“Ecommerce Sales”** so we know you reviewed the full posting.
- Hourly: $75.00 - $100.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Hi! We run an online retail brand based in Louisiana built around a distinct, colorful concept: delivering large doses of joy through art and music. We sell an upbeat, feel-good lifestyle aesthetic as well as supporting local makers and giving back to the community through charitable endeavors. The Challenge: Our Shopify store is majorly underperforming in comparison to brick & mortar. We have a steady stream of warm leads being added to our marketing list, but our online conversion rate is incredibly low. We have already optimized the technical and UX aspects of the website, so the bottleneck isn't the tech. We need a fresh pair of outside eyes to look at our data and our site, give us an objective reality check on what is and isn't working, and deliver a strict strategic framework to fix it. The Project Structure (Read Carefully): We are looking for a fresh pair of outside eyes to give us a high-level, objective reality check. This initial engagement is strictly for a one-off, birds-eye-view cursory audit. We want you to look at our site and data, tell us what is and isn't working, and map out the high-level strategy. If this initial phase goes well and our team works well together, we intend to extend the contract to have you actually execute your findings and build out the deep-dive elements. Phase 1 Cursory Deliverables: A high-level, introductory assessment covering three core areas: Digital Brand Identity: A birds-eye assessment of how to make an online shopper immediately identify with our "joy through art and music" concept and turn the storefront into a cohesive lifestyle brand. Customer Persona Gaps: A preliminary look at who our digital target demographic actually is, and initial insights into why our warm marketing list is currently dropping off. Product Buying Guardrails: A high-level critique of our current assortment, and the initial framework for a strict checklist/ruleset our retail manager must use to eliminate ad-hoc buying. Who You Are: You are a senior brand or merchandising strategist with a proven track record in the boutique D2C apparel, gift, or novelty space. You excel at audience discovery, product assortment planning, and translating abstract concepts into high-converting digital brands. Crucially, you must be comfortable delivering tough, data-backed insights to leadership and management to align our team and enforce new operational boundaries. Please reply with relevant case studies or examples of D2C brands you have helped position or restructure from a merchandising standpoint.
- Hourly: $30.00 - $60.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Looking for an experienced Shopify designer/developer to redesign my skincare website, improve the user experience, and increase conversions. The ideal candidate will have a strong portfolio in Shopify design and development, with a focus on enhancing user engagement and driving sales. Responsibilities include redesigning the website layout, optimizing for mobile, and implementing conversion rate optimization strategies. Project Goals Improve website conversion rate Create a more premium and professional look Optimize product pages for sales Improve mobile experience Enhance homepage layout and messaging Add stronger trust-building elements Improve navigation and user flow Optimize for speed and SEO best practices Create a cohesive brand experience across the site Scope of Work Homepage redesign Collection page improvements Product page optimization Mobile responsiveness review Navigation/menu improvements Trust badges and social proof placement Recommendations for conversion optimization Shopify theme customization (no full custom build required unless justified) Ideal Candidate Strong Shopify design experience Experience with beauty, skincare, wellness, or lifestyle brands Portfolio demonstrating high-converting ecommerce websites Understanding of conversion rate optimization (CRO) Strong UX/UI design skills Ability to provide strategic recommendations, not just design changes When Applying, Please Include Examples of Shopify stores you've redesigned Experience with beauty/skincare brands (if applicable) Your approach to improving ecommerce conversion rates Estimated timeline Estimated project cost