- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Brand Operations & Digital Asset Management Lead Alternative titles: DAM Manager, Brand Operations Manager, Brand Asset & Guidelines Manager, or Director of Brand Operations & DAM depending on experience level. Company: FUR4 Role Type: Full-time Reports To: Founder / Brand Owner / Executive Leadership Works closely with: CMO, COO/CTO, Product, Catalog, Sales, Retailer Onboarding, Creative, Legal/Compliance, Marketplace, Web, AI, and service-provider teams. Role Summary: FUR4 is looking for a highly organized, detail-driven Brand Operations & Digital Asset Management Lead to own, maintain, and continuously improve the company’s brand guidelines, DAM, public-approved asset system, Brand.FUR4.com, Brandfolder structure, and daily public-facing creative asset audit process. This role is responsible for making sure every public, partner-facing, retailer-facing, marketplace-facing, and AI/search-visible FUR4 asset is accurate, approved, properly named, properly tagged, correctly sized, source-traceable, and used according to written brand guidelines. This is not a social media management role, a PR role, or a campaign-management role. This is a brand operations, DAM governance, asset QA, metadata, approval workflow, and brand consistency role. The person in this role will help convert FUR4’s creative direction into a structured, searchable, scalable operating system that internal teams, external partners, retailers, catalog managers, service providers, search engines, AI tools, and crawlers can understand and follow. Why This Role Exists FUR4 has a strong brand foundation, but the current audit shows that the public asset and brand-guideline system still needs to be fully operationalized. The audit identifies Brand.FUR4.com / Brandfolder as the official production master asset source, FUR4.com as the live consumer-facing product and messaging reference, PAF/catalog data as the SKU and product-data source, and David’s owner-approved Illustrator files as the final design authority. The audit also shows that the current system still needs final Illustrator/source files, packaged fonts, swatches, logo vectors, dielines, Brandfolder export/API access, official font confirmation, claim/trademark review, naming normalization, metadata, and asset approval status before the system can reliably guide the team and partners. This role exists to close that gap. The person in this role will make sure FUR4 does not have broken images, distorted images, wrong product variants, outdated claims, missing metadata, inconsistent file names, unapproved public assets, unclear public/private asset rules, or AI/crawler-visible brand inconsistencies. Core Responsibilities 1. Own the DAM and Brand.FUR4.com System Manage Brand.FUR4.com / Brandfolder as the official brand and asset source of truth. Maintain all approved brand assets, product images, packaging images, lifestyle images, videos, logos, feature icons, claims, creative assets, campaign files, sales assets, and partner materials. Organize assets into clear directories such as logos, product images, product videos, promotional images, lifestyle images, influencer videos, information, marketplaces, social content, press assets, dog content, cat content, packaging, product design, training/AI, and source samples. Ensure every asset has a clear owner, approval status, version number, source file, usage rule, channel rule, country rule, and public/private designation. Maintain a complete asset inventory that includes file name, asset type, SKU, product line, dimensions, ratio, format, usage rights, source URL, CDN URL, tags, description, approval status, modified date, and owner. 2. Maintain Written Brand Guidelines Translate approved brand direction into clear, written rules the team and partners can actually follow. Maintain guidelines for logos, marks, slogans, taglines, claims, product imagery, feature graphics, packaging, videos, icons, badges, CTAs, review graphics, campaign assets, marketplace assets, retailer assets, and partner downloads. Create do/don’t examples so teams understand what is approved, what is wrong, and why. Document rules by asset type, property, channel, product line, SKU, country, territory, language, and use case. Ensure public assets are supported by written usage instructions so AI tools, crawlers, search engines, service providers, and partners know how to treat them. 3. Manage Public vs. Private Asset Governance Define and maintain which assets are public, private, gated, partner-only, source-only, internal-only, legal-review-only, draft, retired, or approved for public use. Ensure only approved, customer-safe, partner-safe, SEO-safe, AI-safe assets are public and crawlable. Keep source Illustrator files, layered files, raw renders, unreleased product assets, legal-review drafts, pending claims, internal pricing, retailer-specific terms, contracts, sensitive CAD/GLB files, and strategy documents private or gated unless approved for release. Make sure the right public assets are discoverable for SEO, search, AI, retailers, partners, and customers, while protecting sensitive or unapproved materials. 4. Daily Public Creative Asset Audit Run a daily audit of FUR4’s public and partner-facing creative footprint. This includes FUR4.com, Brand.FUR4.com, Dealer.FUR4.com, Catalog.FUR4.com, Pro.FUR4.com, Refer.FUR4.com, Brandfolder, online marketplaces, retailer portals, distributor sites, sales channel sites, catalog systems, PDP pages, social channels, paid ads, email assets, press assets, partner downloads, CDN links, and public image URLs. Check for broken images, blocked images, distorted images, wrong file sizes, wrong aspect ratios, outdated assets, incorrect claims, wrong product variants, wrong grip colors, incorrect SKU mapping, missing alt text, missing metadata, unapproved public assets, and inconsistent brand usage. Maintain a correction log and make sure issues are fixed quickly. 5. Product Image and Variant Accuracy Ensure product images show the correct grip color, correct species, correct coat type, four deShedding edges, SafetyNubs, silver body geometry, and no harsh metal blade appearance. Ensure Long Hair Dog, Short Hair Dog, Long Hair Cat, and Short Hair Cat assets are not mixed or mislabeled. Maintain image rules for PDP, marketplace, packaging, retail sell sheets, social, paid ads, training, support, dealer portals, catalog pages, press, and AI reference. Maintain multiple approved image sizes and aspect ratios so assets are not stretched, squeezed, distorted, cropped incorrectly, or compressed poorly. 6. SEO, Search, AI, and Crawler Readiness Make sure public assets are named, tagged, described, and structured so search engines, AI systems, crawlers, catalog systems, marketplace systems, and partners understand what each asset is and how it should be used. Maintain SEO titles, alt text, metadata, descriptions, file names, structured tags, source URLs, and usage rules. Ensure AI tools are pointed only to approved assets and approved brand guidelines. Prevent public-facing inconsistency from becoming the version that search engines, AI, partners, retailers, and customers learn from. 7. Approval Workflow and SLA Management Create and manage a request-and-approval workflow for new assets. For example, if the dealer portal needs a pallet image, the request should include the use case, destination property, product/SKU, country, required size/ratio, deadline, mockup, and approval owner. Route assets to the correct reviewer, collect feedback, track approval, finalize exports, upload approved versions, tag them properly, add usage rules, and retire old versions. Maintain a one-business-day response SLA for launch-critical asset requests. The asset does not always have to be completed in one day, but the request must receive approval, revision notes, or escalation within one business day. 8. Brandfolder Export and Completion Plan Coordinate Brandfolder export/API access so the company has a complete asset inventory. The audit notes that Brand.FUR4.com publicly confirms the 348-asset Brandfolder collection and the Web Store Images collection, but full asset details require export/API/login access. This role is responsible for closing that gap and maintaining the completed inventory. Normalize file names using the approved naming structure. Map old/original file names to FUR4 production names. Track asset status as approved, draft, retired, pending legal review, internal-only, partner-only, or public-approved. 9. Claims, Trademark, and Compliance Coordination Work with brand, legal, product, and compliance teams to verify usage rules for claims and protected terms. Maintain rules for FUR4, FUR4 deShedding Tool, SafetyNubs™, PolyCarboMax™, Long Hair Dog, Short Hair Dog, Long Hair Cat, Short Hair Cat, “No harsh metal blades,” “300% more deShedding area,” and “Reduces shedding up to 95%.” Ensure claims are only used where approved, sourced, channel-appropriate, and country-appropriate. Flag legal, country, packaging, advertising, marketplace, and international usage risks before publication. 10. Cross-Functional Coordination Work daily with leadership, CMO, COO/CTO, creative, product, catalog, sales, marketplace, web, legal, compliance, retailer onboarding, and outside service providers. Attend daily operating meetings so asset needs are known before teams are blocked. Track what is launching, what is being revised, what is going to retailers, what is being uploaded to marketplaces, what needs approval, and what needs to be created next. Serve as the operating layer between creative direction and execution. Required Skills Strong experience managing a DAM, Brandfolder, Bynder, Canto, Adobe Experience Manager Assets, Widen, Frontify, Brandpad, or similar asset-management platform. Strong understanding of brand guidelines, brand governance, creative operations, file naming, metadata, tagging, taxonomy, rights management, version control, and approval workflows. Ability to build and maintain clear brand usage rules for humans, partners, service providers, search engines, AI systems, and automation workflows. Strong knowledge of digital asset formats including AI, EPS, SVG, PNG, JPG, WebP, PDF, MP4, MOV, GLB, PSD, layered source files, and production exports. Ability to manage public vs. private assets, permissions, gated access, partner downloads, and crawler-visible content. Strong QA eye for visual consistency, distortion, image ratio issues, broken image links, incorrect versions, wrong product variants, wrong colors, and incorrect brand usage. Understanding of SEO basics, image metadata, alt text, structured naming, crawlability, search visibility, and AI-readiness. Ability to create asset cards, usage rules, file naming systems, image-size standards, country rules, and approval checklists. Strong project-management discipline with ability to manage daily audits, correction logs, deadlines, approvals, and cross-functional blockers. Excellent written communication skills. High attention to detail and comfort working in fast-moving environments. Required Experience 5+ years of experience in brand operations, creative operations, DAM management, digital asset management, marketing operations, catalog operations, ecommerce content operations, or a closely related role. Direct experience managing a large DAM or brand asset library with hundreds or thousands of assets. Experience supporting ecommerce, marketplaces, retail channels, distributor portals, catalog teams, product data teams, or multi-channel brand execution. Experience working with creative directors, brand owners, marketing teams, product teams, legal/compliance teams, and outside agencies. Experience creating and enforcing naming conventions, metadata standards, approval workflows, asset lifecycle rules, and usage guidelines. Experience with product-image governance, SKU/variant mapping, product-content standards, and channel-specific asset requirements. Experience operating under tight timelines with daily QA, launch deadlines, and fast approval cycles. Preferred Experience Experience with Brandfolder specifically. Experience with pet, CPG, retail, ecommerce, marketplace, consumer product, or omnichannel brands. Experience supporting Amazon, Chewy, Walmart, Shopify, retailer portals, distributor portals, PIM systems, PAF files, GS1/GTIN data, or catalog onboarding workflows. Experience with AI content workflows, prompt libraries, AI guardrails, AI asset-reference systems, or machine-readable brand guidelines. Experience with Adobe Illustrator, Photoshop, InDesign, Acrobat, Figma, Canva, Shopify, WordPress, DAM APIs, CDN URLs, and image transformation tools. Experience coordinating claims, trademarks, localization, country-specific rules, and international asset usage. Experience building public brand portals, partner portals, retailer asset hubs, or searchable brand-guideline systems. Key Deliverables Completed Brand.FUR4.com / Brandfolder asset inventory. Final public/private asset governance model. Clean asset directory and naming convention. Complete metadata, alt text, tags, descriptions, and usage notes for approved assets. Daily public creative asset audit process. One-business-day asset request and approval workflow. Written brand guidelines by asset type, property, channel, country, and product line. Approved image-size and aspect-ratio standards. Product-image rules for every SKU and variant. Claims and trademark usage matrix. Public-approved SEO/search/AI-ready asset directory. Service-provider QA scorecard. Correction log for broken, distorted, outdated, or incorrect public assets. Monthly brand consistency report. Daily Responsibilities Review public-facing FUR4 assets across owned sites, Brand.FUR4.com, Brandfolder, marketplaces, retailer portals, distributor sites, partner downloads, public URLs, and sales channel pages. Check for broken images, distorted images, missing metadata, outdated assets, incorrect product variants, wrong grip colors, unapproved claims, and incorrect public/private exposure. Route approval requests and make sure launch-critical assets receive approval, revision notes, or escalation within one business day. Update the DAM with new assets, retired assets, tags, descriptions, source URLs, usage rules, channel rules, country rules, and approval status. Attend daily operating meetings to identify upcoming asset needs before teams are blocked. Weekly Responsibilities Review new and changed assets with brand, marketing, product, catalog, legal/compliance, and sales teams. Update brand guidelines based on new approvals, new products, new claims, new campaigns, or new retailer requirements. Audit marketplace and retailer pages for consistency. Review service-provider outputs against the QA scorecard. Report unresolved asset issues, approval delays, missing files, and launch blockers. Success Metrics Percent of assets with complete metadata, tags, descriptions, owner, source URL, approval status, and usage rules. Percent of public assets correctly classified as public, private, gated, partner-only, draft, retired, or approved. Reduction in broken, distorted, outdated, or incorrect public assets. Reduction in rework, rendering revisions, and asset-related delays. One-business-day response rate for launch-critical asset requests. Marketplace, retailer, catalog, dealer portal, and PDP asset accuracy. Improvement in brand consistency across decks, catalogs, web pages, marketplaces, packaging, social, sales materials, and AI outputs. Number of assets properly mapped to SKU, product line, channel, country, and usage status. Number of outdated or incorrect assets retired. Partner and internal team adoption of Brand.FUR4.com as the source of truth. Ideal Candidate Profile The ideal candidate is a highly organized brand-operations professional who has managed a real DAM before and understands that brand consistency is not just design taste. It is file structure, metadata, naming, permissions, approvals, source control, image sizing, public/private governance, channel rules, country rules, daily QA, and constant maintenance. This person should be comfortable working with executives, designers, marketers, catalog teams, ecommerce teams, legal, service providers, and AI workflows. They should be able to move quickly without being sloppy and enforce structure without slowing the company down. They should understand that every public asset is part of the brand system. If it is public, search engines, AI, crawlers, retailers, partners, and customers can see it. Therefore, it needs to be accurate, approved, documented, searchable, properly sized, and governed. Recommended First 90 Days First 30 Days Complete Brandfolder export/API inventory. Map all current assets into approved directories. Identify broken, distorted, outdated, duplicate, missing, or unapproved assets. Confirm public/private status for existing assets. Build the first version of the daily public asset audit checklist. Create the launch-critical asset request workflow. Days 31–60 Complete naming normalization and metadata standards. Add asset cards for priority logos, product images, packaging images, claims, feature graphics, videos, and marketplace assets. Create approved image-size and aspect-ratio standards by channel. Build claims and trademark usage matrix. Publish first version of Brand.FUR4.com usage rules. Implement correction log and weekly reporting. Days 61–90 Complete public-approved asset directory. Roll out partner/service-provider usage instructions. Implement one-business-day approval SLA. Connect AI workflows to approved assets and guidelines only. Publish do/don’t examples. Create monthly brand consistency report. Identify remaining staffing, vendor, or system gaps. Suggested Role Level Given the urgency, visibility, and complexity, this should not be treated as an entry-level or first-time DAM role. The company needs someone who has either already managed a large DAM before or is directly supported by an experienced DAM/brand-operations consultant. A good title would be: Director of Brand Operations & Digital Asset Management if the person has senior experience and can build the system from scratch. Brand Operations & DAM Manager if the person has hands-on DAM experience and will work under executive/creative direction. Brand Asset Coordinator would be too junior unless paired with a senior DAM consultant or experienced brand-ops lead.
- Fixed price
- Intermediate
- Est. budget: $450.00
We are seeking an intermediate-to-expert Nonprofit Consultant or Program Developer to help launch and format a newly nested health advocacy program. We are fiscally sponsored by an incubator organization and are working with a primary grant researcher. Before we can begin aggressively applying for funding, we need a specialist to help us build out our internal foundational assets so we are entirely "grant-ready." Scope of Work Includes: Program Design & SMART Goals: Translate our multi-layered vision into a formal Logic Model and specific, funder-aligned SMART goals. Our program focuses on three core pillars: Public Awareness: Media-centric advocacy and education on social media. Patient Tech: A community application. Provider Education: A specialized training curriculum for healthcare professionals to improve diagnosis and treatment roadmaps, utilizing paid patient actors for hands-on, simulated clinical practice. Line-Item Budgeting: Create a comprehensive 12-month program budget template including operational costs, content creation/production costs, app development/hosting fees, and fiscal sponsorship administrative fees. Grant Readiness Review: Ensure the narrative program description perfectly aligns with our fiscal sponsor's corporate framework for a seamless application process. Required Experience: Proven track record in nonprofit program design, logic models, or grant readiness assessments. Strong experience building transparent, line-item budgets for grants. Excellent communication and ability to work with early-stage, innovative concepts (experience with media/film or tech/AI non-profits is a major plus!).
- Fixed price
- Intermediate
- Est. budget: $200.00
Your responsibilities will include: • Setting up and customizing DropCourse (branding, logos, course edits, landing pages). • Managing the course library and selecting profitable niches. • Uploading and scheduling viral content from the 25,000+ video library to grow social media reach. • Connecting payment processors (Stripe, PayPal, etc.). • Handling customer inquiries using the built‑in AI chatbot and manual responses when needed. • Running basic marketing campaigns (social media posting, simple ads, influencer outreach). • Outsourcing any additional tasks as needed (drop servicing model). Ideal Candidate: • Experience with drop servicing, digital marketing, or course platforms. • Strong communication and reliability. • Ability to work independently and deliver results. • Familiarity with Upwork, Fiverr, or other freelancer platforms for outsourcing tasks. Deliverables: • Fully branded DropCourse site ready to sell. • Automated posting schedule for social media. • System for customer support and fulfillment. • Weekly performance updates. To Apply: Send examples of similar work, your plan for launching the business, and your monthly rate.
- Hourly: $20.00 - $25.00
- Intermediate
- Est. time: 3 to 6 months, 30+ hrs/week
About Us We are a consumer-first virtual healthcare platform designed to make care radically more affordable and accessible. We combine telehealth, wellness services, pharmacy partnerships, and an AI health assistant into one modern healthcare experience. We’re preparing for launch and building the team that will help us deliver a reliable, high-quality product from day one. We are looking for our first QA Engineer to own product quality and help us ship safely and confidently. Role Overview As our first QA Engineer, you will become the release gatekeeper for the platform. You will work closely with engineering, DevOps, and leadership to ensure our staging and production releases are stable, reliable, and ready for real users. This role is perfect for someone who enjoys breaking things, improving processes, and building QA practices from the ground up in a startup environment. What You’ll Do Release & Regression Testing - Own end-to-end testing of staging and production releases - Create and maintain release checklists and regression test suites - Validate critical user journeys before every deployment - Provide Go/No-Go release recommendations Manual Testing & Bug Reproduction - Execute manual testing across web and mobile responsive environments - Reproduce bugs and create clear, actionable bug reports - Partner with engineers to verify fixes and prevent regressions Test Planning & Documentation - Design and document test cases and testing strategies - Build a structured QA process for a fast-moving startup - Maintain testing documentation and release notes Environment & Deployment Support - Collaborate with DevOps to validate staging and production environments - Run smoke tests after deployments - Assist in verifying rollback and recovery procedures Cross-Functional Collaboration - Work closely with engineers, DevOps, and leadership to improve release quality - Advocate for the user experience and product stability Core User Journeys You’ll Test You will be responsible for testing critical workflows including: - User onboarding and authentication - Payments and checkout flows - Telehealth visit workflows - Provider routing and messaging - Pharmacy and partner integrations - Notifications (email/SMS) - AI assistant interactions - Admin and operational tools Requirements Must Have 5+ years experience in QA or software testing Strong manual testing skills for web applications Experience writing clear bug reports and test cases Understanding of staging vs production environments Comfortable working in a fast-moving startup environment Strong attention to detail and communication skills Nice to Have Experience testing healthcare, fintech, or SaaS platforms Experience with Azure DevOps or similar tools Familiarity with API testing tools (Postman, Insomnia) Exposure to automated testing tools (Cypress, Playwright, Selenium) Experience working with DevOps or CI/CD pipelines
- Hourly: $40.00 - $50.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Director of Operations & Integrator For Speak Your Way To Cash® Mission of the Role: The Director of Operations & Chief of Staff is responsible for turning Ashley Kirkwood's vision into execution. This person owns the systems, people, projects, accountability, reporting, launches, events, implementation, and operational excellence of the company. Their primary responsibility is to remove Ashley from day-to-day operations so she can focus on revenue generation, thought leadership, speaking, sales, strategic partnerships, media, and company growth. If Ashley is regularly assigning tasks, following up with team members, managing projects, creating project plans, solving operational problems, chasing updates, or acting as the project manager, this role is not succeeding. This role is equal parts operator, implementer, systems architect, project manager, people leader, and business builder. The right candidate can confidently run the company for 30 days without Ashley's involvement. Key Outcomes Success in this role means: * Ashley spends less than 10% of her time managing operations. * Every team member knows what to do without asking Ashley. * Every launch, event, and initiative has a documented plan and owner. * Systems are documented, followed, and continuously improved. * Team members are accountable for results. * The company operates smoothly even when Ashley is unavailable. * Revenue goals are achieved through operational excellence. * Company costs are continuously optimized. * Ashley receives dashboards, insights, and recommendations rather than problems. First 14-Day Success Plan Days 1-3: CEO Extraction Your first responsibility is extracting knowledge from Ashley. You will conduct extensive interviews with Ashley to understand: * Vision * Company goals * Revenue targets * Programs * Events * Marketing strategy * Sales process * Team structure * Existing systems * Existing bottlenecks * Repetitive issues * Current workflows * Decision-making process * Areas where Ashley is still the bottleneck Your job is to get everything out of Ashley's head and into documented systems. Days 4-7: Business Audit You will perform a complete operational audit. Review: * Team structure * Roles and responsibilities * Software subscriptions * Recurring expenses * Contractors * Vendors * Marketing systems * Sales systems * Customer success systems * Project management systems * Event systems * Reporting systems Identify: * Waste * Duplicate software * Unnecessary expenses * Inefficiencies * Missing processes * Automation opportunities * Team gaps Deliver a written audit report with recommendations. Days 8-14: System Buildout Develop and begin implementing systems for: * Team communication * Daily accountability * Weekly planning * Launch management * Event management * Marketing execution * Sales follow-up * Hiring * Onboarding * Customer success * KPI tracking * Financial reporting * Project management * SOP management * Executive reporting Create compliance mechanisms to ensure systems are actually followed. Required Deliverables by Day 14 * CEO Extraction Report * Team Accountability Map * Operations Audit * Cost Reduction Report * Systems Audit * 90-Day Operations Plan * Company KPI Dashboard * System Compliance Plan Daily Responsibilities Team Leadership * Lead daily team accountability. * Remove blockers. * Monitor priorities. * Ensure deadlines are met. * Coach and develop team members. * Address performance issues immediately. Project Management * Oversee all active projects. * Ensure projects remain on schedule. * Assign owners. * Track progress. * Escalate risks proactively. CEO Support * Protect Ashley's calendar. * Filter requests. * Prioritize opportunities. * Ensure Ashley is focused on high-value activities only. Systems Management * Improve operational systems. * Create new systems when needed. * Document processes. * Train team members. * Monitor compliance. Launch Oversight Monitor: * Registrations * Applications * Show rates * Conversion rates * Revenue * Email performance * SMS performance * Ad performance Take corrective action when needed. Event Oversight Monitor: * Venues * Hotels * Speakers * Sponsors * Production * Logistics * Attendee experience Ensure flawless execution. Financial Stewardship Monitor: * Revenue * Expenses * Cash flow * Subscription costs * Contractor costs * Vendor agreements Continuously improve profitability. Weekly Responsibilities Executive Leadership Meeting Lead weekly leadership meetings. Review: * Revenue * Sales * Marketing * Events * Operations * Team performance * Risks * Opportunities Present recommendations. Team Accountability Conduct one-on-one meetings. Review KPIs. Provide coaching. Create performance improvement plans when needed. Hiring and Recruiting Recruit top talent. Interview candidates. Manage onboarding. Develop succession plans. Dashboard Reporting Provide Ashley with a single dashboard showing: * Revenue * Pipeline * Event registrations * Lead generation * Marketing performance * Sales performance * Team performance Monthly Responsibilities Strategic Planning Review company goals. Assess progress. Recommend adjustments. Prioritize initiatives. Systems Audit Review all company systems. Identify bottlenecks. Improve efficiency. Increase automation. Cost Reduction Audit Review all recurring expenses. Identify opportunities to: * Cancel * Consolidate * Renegotiate * Automate Maintain operational efficiency while reducing unnecessary spending. Team Performance Review Evaluate every team member. Assess: * Performance * Productivity * Accountability * Alignment Make recommendations regarding staffing. Capacity Planning Forecast: * Team capacity * Event capacity * Revenue capacity * Operational needs System Ownership & Compliance This role owns all company systems. Responsibilities include: * Building systems * Documenting systems * Training team members * Monitoring compliance * Improving systems * Auditing systems You are not finished when a system is created. You are finished when the system is consistently followed. You will establish: * SOP libraries * Checklists * Training documentation * Accountability structures * KPI tracking * Compliance reviews Every major business function must have a documented and enforceable process. Required Experience * 7+ years leading operations in a coaching, consulting, events, education, or high-growth business. * Proven experience managing launches generating six and seven figures. * Proven experience leading remote teams. * Proven experience creating and implementing operational systems. * Strong project management experience. * Strong financial and operational reporting experience. * Experience with AI tools, automation, and business systems. Ideal Candidate You are a builder. You create order from chaos. You love systems. You love accountability. You ask hard questions. You solve problems before they become emergencies. You are comfortable holding high performers accountable. You are obsessed with execution. You know how to turn vision into reality. Most importantly, you can take what is inside a founder's head and build a company that runs without them.
- Fixed price
- Intermediate
- Est. budget: $550.00
UPWORK JOB POST UPDATE IMPORTANT UPDATE – PLEASE READ BEFORE APPLYING We are NOT simply looking for someone to “run Facebook ads.” New Title - Local Lead Generation & CRM Systems Operator for Contractor Advisory Firm We are building a long-term lead generation and client acquisition system for a business advisory/consulting firm focused on LOCAL service businesses and contractors. Our ideal partner understands: * local lead generation, * consultative selling, * CRM workflows, * pipeline management, * follow-up systems, * appointment conversion, * and long-term client acquisition. This is NOT ecommerce. This is NOT influencer marketing. This is NOT national mass-market lead generation. Our business model is relationship and trust driven. We are looking for someone who understands how to: * generate qualified local leads, * move leads through a CRM pipeline, * create a simple professional FB Page * connect FB & IG Accounts to GHL * connect and test FB pixel * improve contact and appointment rates, * support consultative sales conversations, * and help optimize the full client acquisition process. Experience with: * GoHighLevel (GHL), * local service businesses, * contractor lead generation, * appointment funnels, * and automation workflows is strongly preferred. We are looking for strategic thinking, connectivity and systems understanding — not just ad management. We are looking for an experienced GoHighLevel (GHL) contractor who also understands Facebook and Instagram ad setup, lead flow, and Meta integrations. We need someone who can properly connect and configure the backend systems so leads flow cleanly from Facebook into GoHighLevel and through our automation process. Current Status: * GoHighLevel account is active * Basic workflows for website leads and automations are already built * Calendars and lead flows are functioning * We are now refining and preparing to go live with Facebook ads WE NEED HELP WITH: * Facebook Business Manager review/setup * Facebook Page + Instagram setup/cleanup or create new page * Meta Pixel installation and verification * Connecting Meta to GoHighLevel * Lead form integrations * Conversion tracking * Domain verification * Testing lead flow into GHL * Verifying workflows trigger correctly * Reviewing automations and identifying weak points * Ensuring proper attribution and tracking before ads go live IMPORTANT: We're looking for a hands-on operator who: * understands GHL * understands Meta/IG setup * understands lead flow * can troubleshoot issues quickly * can explain things clearly in plain English TO APPLY: PLEASE ANSWER THE FOLLOWING QUESTIONS: 1. Walk us through what should happen from the moment a Facebook lead submits a form until they become a booked appointment. 2. Tell us about a LOCAL service business or contractor campaign you worked on. What specifically did you improve besides “running ads”? Generic AI-generated responses will be ignored. SKILL LEVEL: Intermediate to Expert FIXED PRICE RANGE: $550.00 Possible ongoing work available for the right contractor. Thank you for your time in applying!
- Fixed price
- Expert
- Est. budget: $1,000.00
UI/UX Shopify Developer – Premium E-Commerce Storefront for Luxury Collectibles Brand Project Budget: $1,000 (Fixed-Price, Milestone-Based) Project Timeline: 1 to 3 Months (Expected core build time 2–3 weeks, remainder for data validation and testing) Experience Level Required: Expert Project Overview We are launching a premium, high-end online presence for our sports card and collectibles enterprise, Buddys Cards and Collectibles LLC. We are well-capitalized and looking to build a highly polished, high-trust digital showroom that matches a significant capital investment. We do not want a basic, out-of-the-box free template. We require an expert developer with a strong eye for UI/UX design, micro-animations, and high-end brand psychology who can customize a premium Online Store 2.0 theme (e.g., Impulse, Expanse, or similar boutique layouts). Key Deliverables High-End UI/UX Theme Customization: Build a clean, sophisticated, luxury storefront. This includes a cinematic looping video header on the homepage, advanced multi-tier collection filtering (by Sport, Year, Player, Graded vs. Raw), and custom high-trust security badging on product pages. Core Pages Required: Homepage Showroom (for five-figure marquee assets), Sealed Product/Wax Category Page, Live-Stream Break Schedule Calendar, and a premium "Sell Your Collection to Us" intake portal for private inventory acquisition. Robust Backend Inventory Syncing: Flawlessly integrate our multi-channel database apps so that our live inventory automatically syncs in real-time across Shopify, eBay, and Whatnot without data lag or double-selling errors. Launch & Handoff: Fully configure our custom domain, optimize for fast mobile load times, and hand over a clean dashboard to our team. Fixed-Price Milestone Structure To ensure clear project progression, payments will be disbursed based on the following verified milestones: Milestone 1: UI/UX Brand Strategy, Premium Theme Selection & Homepage Showroom Layout ($350) Condition: Released once the premium Online Store 2.0 theme is selected, custom visual layouts are built, and the cinematic homepage design is approved. Milestone 2: Multi-Channel Inventory Database Sync & API Integration ($400) Condition: Released once the developer successfully maps the data streams so that our active inventory syncs perfectly in real-time across Shopify, eBay, and Whatnot without stock count errors. Milestone 3: Mobile Speed Optimization, Live Custom Domain Handoff & Launch Testing ($250) Condition: Released once our custom domain is pointed live, mobile optimization is verified, a dummy test transaction is successfully run, and full owner access is securely transferred over. Application Requirements You must have a portfolio showing premium e-commerce websites (luxury goods, high-end boutique retail, or premium collectibles preferred). To filter out automated AI bot applications, please start your proposal with the word "SHIELD" so we know you read our specific requirements. Please provide links to your 2 best live Shopify stores that showcase your top-tier design work. Looking to start this immediately.
- Hourly: $40.00 - $150.00
- Expert
- Est. time: Less than 1 month, Less than 30 hrs/week
Looking for someone who can edit footage for a venture-backed startup in a modern, fast-paced style. Likely lots of consistent work to do together. Thanks
- Hourly: $20.00 - $35.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
NETWORK ENGINEER — ATLAS NETWORKS Department: Network Operations Hours: Mon–Fri, 8am–5pm Pacific + on-call rotation Location: Remote - strong preference for US Type: Full-time, dedicated READ THIS FIRST We run one of the largest MikroTik deployments on the West Coast - thousands of devices, real customers, real stakes. We need an engineer who can step into that environment and be useful fast. If you're already a MikroTik expert, great - you'll feel at home on day one. If you're a strong network engineer from a Cisco, Juniper, or Arista background who's hungry to go deep on RouterOS, we want to hear from you too. What we won't compromise on is the underlying networking fundamentals. You either have them or you don't, and we'll find out either way in the lab. This role moves between tactical work - provisioning, escalations, config changes - and strategic input on design and process. If you're as comfortable at a CLI as you are whiteboarding an architecture decision, keep reading. ABOUT ATLAS NETWORKS We're an independent ISP based in Seattle, WA. We believe everyone deserves a reliable, affordable internet connection without the nonsense. Our values: Grit, Get S##t Done, Constructive Candor, Continuous Evolution - aren't poster slogans. They're how we actually operate. You can learn about us at (link removed) WHAT YOU'LL DO - Provision and configure MikroTik routers/switches, TP-Link Omada & Deco, and Ubiquiti UniFi gear to production standards - Serve as the escalation point for helpdesk and field teams - Troubleshoot advanced Layer 2/3 issues quickly and cleanly - Contribute to network change planning and upgrades - Document every deployment and change - non-negotiable - Improve the provisioning and escalation processes you work inside of - Be on the forefront of our push for an AI powered network - we have a full time dev team with a major AI network initiative WHAT YOU BRING Required: - Strong networking fundamentals: TCP/IP, VLANs, DHCP, DNS, OSPF, BGP - you can troubleshoot at every layer without Googling or asking ChatGPT - Hands-on production experience with at least one major networking platform (MikroTik strongly preferred; Cisco, Juniper, Arista, or similar also welcome) - Multi-vendor troubleshooting instincts - The ability to work independently in a remote-first team without losing momentum - Track record of juggling priorities and hitting deadlines without dropping quality - Willingness to prove your skills with our Chief Network Engineer before hire - this is non-negotiable regardless of your background If you're not already a MikroTik expert: you need to be genuinely excited to become one, fast. We'll support you, but the learning curve is yours to climb. Preferred: - MikroTik certifications (MTCNA, MTCRE) or Cisco (CCNA and up) - ISP or service provider experience - Ubiquiti or Aviat microwave radio configuration and alignment (or similar) - TP-Link Omada controllers, Deco systems, UniFi - VoIP fundamentals (we run our own switch) THE NON-NEGOTIABLES - Hours: Mon–Fri, 8am–5pm Pacific. Full-time and dedicated - we don't tolerate overlapping shifts with other employers. - Language: Fluent English with minimal accent for customer-facing work. - On-call: we're a small team, you'll be part of a rotation to respond to after-hours emergencies. WHAT SUCCESS LOOKS LIKE - 30 days in: You're handling provisioning, routine config work, and escalated troubleshooting against our standards. - 60 days in: You're operating across daily ops, documentation, and escalations with limited hand-holding. - Beyond: You become a go-to engineer for advanced troubleshooting and high-impact changes - and you make the people around you better at their jobs. WHAT WE OFFER - High expectations, high support - we don't hire people we don't intend to invest in - Real, complex network challenges on a growing ISP backbone - A team that picks results and candor over politics and ego - Paid time off after the first year HOW TO APPLY Submit your proposal and tell us: 1. Your most challenging MikroTik project - or, if you're coming from another platform, the gnarliest networking problem you've owned end-to-end 2. How you approach troubleshooting when the obvious answer is wrong 3. Microwave radio experience, if any 4. Your certifications If you're ready to work hard, think hard, and contribute at a level higher than the title suggests - apply.