Zidy is hiring a Backend Client Onboarding & Growth Specialist to take full ownership of client onboarding, customer implementation, and account growth opportunities while ensuring every customer is successfully launched and fully operational. Our clients are primarily small to medium-sized local businesses including bike shops, dealerships, medspas, home service companies, and other SMBs. This is a startup environment, not enterprise/corporate. We move fast, solve problems quickly, and expect team members to operate independently without constant oversight. What You’ll Be Doing: • Take 100% ownership of clients once handed off by sales and guide them through successful onboarding and launch • Handle approximately 2–3 live transferred calls daily directly from sales representatives • Manage 4–5 scheduled onboarding/demo calls daily, often back-to-back via screen share • Make 30+ outbound follow-up calls daily to keep onboarding moving forward and chase down items needed from clients • Coordinate tasks such as collecting website access, working with customer webmasters, submitting Twilio A2P registrations, configuring integrations, and removing onboarding blockers • Identify opportunities for account growth, upsells, and additional services throughout the client lifecycle Requirements: • Minimum 1+ year experience in sales or backend customer onboarding (customer support experience alone is not sufficient) • Must be comfortable being on camera and screen sharing for much of the workday • Strong customer service and relationship management skills • Comfortable working with SaaS platforms, apps, integrations, and technical troubleshooting • Strong attention to detail with excellent note-taking and CRM discipline • Ability to manage multiple accounts while moving quickly and staying highly organized • Proven ability to work independently and push clients across the finish line without constant follow-up from management Tools We Use: • Zoho CRM (strong CRM discipline and detailed note management required) • Twilio • Slack • Daily screen sharing, calls, messaging, and customer implementation workflows Work Environment: • Full-time role: Monday–Friday, 7:00 AM – 4:00 PM Pacific Time • This is a remote position, but not a flexible schedule role • You will be actively on calls, screen shares, or customer communication throughout most of the workday • Candidates must be consistently available at their workstation during working hours and comfortable operating in a highly active communication environment Preferred Traits: • Strong sales and upselling experience preferred • Comfortable with fast-paced startup culture where priorities change quickly • Independent thinker who does not rely on micromanagement • Ambitious, performance-driven, and motivated by career growth and financial success • Highly organized, proactive, and execution-focused Compensation & Growth: This is a performance-driven role where compensation is tied to successfully getting accounts live and across the finish line — not simply activity metrics. We are looking for individuals who are motivated by earning potential, performance-based compensation, and long-term growth opportunities rather than fixed salary alone. High performers will have strong opportunities for increased compensation, advancement, and internal promotions as Zidy continues to scale. We value speed, ownership, customer experience, growth, independence, and results.

Bilingual (English/Spanish) Leasing Coordinator — California Rental Portfolio (Part-Time, Remote) Type: Part-time, ongoing as we have vacancies. Rate: Hourly + performance bonus per signed lease Hours: Must be available Pacific Time (California), including evenings and weekends for showing coordination Language: Fluent English AND Spanish required (written and spoken) About Us We're an established California property management brokerage managing 70+ single-family homes and small apartment properties in the San Francisco Bay Area (East Bay). We're an owner operated, lean, tech-forward team and we move fast. This role is our leasing engine: you keep prospects moving from inquiry to signed lease. What You'll Do - Respond to prospect inquiries from Zillow and other listing sources quickly and professionally (target: same-day response, faster during business hours), in English or Spanish as needed - Pre-qualify prospects using our standard screening questions (income, move-in date, occupants, pets) - Coordinate showing appointments between prospects and our local showing agent — including evening and weekend appointments - Pacific Time — and send confirmations and reminders to reduce no-shows - Market properties: AI stage photos, post photos, and refresh listings on Zillow and other platforms, ensure photos, descriptions, and pricing are accurate and complete - Send, collect, and organize rental applications and supporting documents (ID, proof of income, etc.); verify files are complete before handing off for decision - Propose complete applications to Owner. - Track every lead through our pipeline in Click-Up and/or AppFolio — so nothing falls through the cracks - Follow our documented procedures for California compliance, including Fair Housing rules (all prospects receive the same information, same screening criteria, same process — no exceptions) and application/screening-fee handling - Draft Lease and supporting Lease documents for owner review - Process Tenant Move-In’s in Appfolio - Turn on/off utilities - Additional property management tasks (maintenance coordination, tenant communication, AppFolio data work) are available for the right candidate as the role grows Note: This is an administrative coordination role. Lease terms are set and negotiated by our licensed broker and agents — you'll share factual listing information and manage the process, not negotiate terms. Required Skills & Experience - Fluent written and spoken English and Spanish - Hands-on experience with (or ability to quickly master): AppFolio, ClickUp, Zillow Rental Manager, zipForms Plus - Prior experience in U.S. residential leasing or property management strongly preferred; California experience is a big plus - Reliable availability during Pacific Time evenings and weekends for scheduling coordination - Fast, professional written communication — you'll be the first voice prospects hear from us - Extremely organized and process-driven; you follow SOPs and checklists and flag problems early - Reliable high-speed internet, quiet workspace, and a computer capable of running web apps smoothly - Comfortable with phone/text communication with U.S. prospects (we use Dialpad) Nice to Have - Experience with workflow automation - Experience with Tenant Collections - AppFolio Accounting experience - Familiarity with California tenant/landlord law basics (application fees, security deposits, Fair Housing) - Experience coordinating vendors or maintenance Compensation - Competitive hourly rate based on experience — tell us your rate in your proposal - Bonus for every signed lease you shepherd from inquiry to move-in - Long-term, stable engagement with expanding responsibilities and hours for a strong performer How to Apply - To show us you read this posting, start your proposal with the word "LEASED" and include: - Your hourly rate - Your availability in Pacific Time, specifically evenings and weekends - One or two sentences in Spanish describing your leasing or property management experience - Which of these tools you've used before and for how long: AppFolio, ClickUp, Zillow Rental Manager, zipForms - A brief example of a time you managed a pipeline of leads or appointments without letting anything slip We'll do a short paid trial task (responding to sample prospect inquiries and scheduling scenarios) with top candidates before hiring.

We are a locally owned weekly print newspaper in Indiana serving readers, businesses and communities throughout our region. We are fortunate to have a steady stream of advertising inquiries, customer requests and subscription-related activity, and we are seeking a detail-oriented contractor to help ensure those interactions are handled accurately, professionally and promptly. This is a remote, contract-based position requiring approximately 10-15 hours per week, with availability during U.S. Eastern business hours. A typical week may include: * Processing advertising inquiries and orders received by phone and email * Assisting advertisers with questions about products, deadlines, pricing and publication schedules * Creating invoices, processing payments and maintaining accurate billing records * Following up on aging accounts receivable and outstanding advertiser balances * Maintaining accurate records in CRM, accounting and publishing systems * Reviewing publication schedules and advertiser commitments to ensure accuracy in print and digital products * Answering customer and subscriber questions by phone and email * Researching and resolving questions related to subscriptions, advertising, retail sales and other newspaper services * Documenting customer interactions and tracking follow-up tasks * Coordinating with other team members to ensure customer requests and advertiser commitments are fulfilled * Identifying opportunities to improve workflows, customer service processes and internal communication An ideal candidate: * Has at least 2-3 years of experience in customer service, client services, account management, billing, bookkeeping, accounts receivable or a related field * Is highly organized, detail-oriented and dependable * Has excellent written and verbal communication skills * Is comfortable interacting with customers by phone and email * Enjoys problem solving, researching answers and helping customers navigate issues * Is proficient with online software tools and willing to learn new systems * Is comfortable working independently in a remote environment * Has patience, professionalism and a positive attitude when working with customers and colleagues Experience with any of the following is helpful: * CRM software * Accounting and invoicing systems (Quickbooks or similar) * Google Workspace (Docs, Sheets, Gmail) * Slack or similar team communication tools * Publishing, media, advertising or subscription-based businesses Applicants must have: * Access to a quiet workspace suitable for making and receiving phone calls * Reliable high-speed internet service * A computer capable of running modern web-based applications We provide orientation and training on our systems, processes and publications to help ensure success in the role.

Job Title: Flat-Fee Trademark Attorney Needed for Final Cease & Desist to StubHub/Viagogo Description: I am looking for a licensed U.S. Trademark Attorney to review/rewrite the attached letter if needed & re-mail it as a formal "Final Demand Before Litigation" on official law firm letterhead. I own an active USPTO federal registration for a brand name under Class 41 (Entertainment Services). A third-party ticket aggregator (StubHub/Viagogo) has generated landing pages using my exact trademark as the primary headline alongside concert stage imagery, diverting traffic to a localized cruise event. What has already been done: Formally served their Registered Agent (CT Corp in Delaware) with physical notice over 10 days ago. Successfully initiated a Google Ads Trademark Complaint. Front-line customer support tried to deflect using the canned "user-generated content" defense. I need a licensed attorney who understands that Section 230 explicitly excludes federal intellectual property claims (47 U.S.C. § 230(e)(2)), and that their actual notice establishes willful contributory infringement under the Lanham Act. Deliverables Required: Review my Cease & Desist letter & edit if needed then resend. Formally send the notice via Certified Mail to StubHub's dedicated litigation processing department and upload proof of mailing. This is a fixed-price, flat-fee contract. Please provide your flat fee quote and list the state bar where you are actively licensed. THANK YOU!

# Microsoft Word Formatting Specialist Needed for 286-Page Customer Handbook ## Project Overview Tudor Energy is seeking an experienced Microsoft Word document-formatting specialist to manually clean up and professionally reformat a comprehensive customer handbook. The handbook contains approximately 286 pages covering our customer rewards program, membership levels, delivery programs, operating policies, frequently asked questions, customer responsibilities, and formal terms and conditions. The document’s content has already been written. This is **not a copywriting or policy-development project**. The goal is to transform the existing file into a polished, organized, user-friendly handbook while preserving all substantive content and policy language. ## Critical Content Requirement The selected freelancer must not: * Rewrite, summarize, simplify, reinterpret, or materially alter any policy. * Remove content because it appears repetitive. * Change reward amounts, eligibility requirements, fees, limitations, examples, or program rules. * Add new promises, guarantees, exceptions, or legal language. * Use AI or automated formatting tools without manually reviewing every page. * Make unapproved editorial decisions. Minor corrections to obvious spelling, punctuation, capitalization, or spacing errors may be suggested, but substantive wording must remain unchanged unless Tudor Energy specifically approves a change. When wording appears inconsistent, contradictory, duplicated, or unclear, the freelancer must flag it for review rather than silently correcting or deleting it. ## Scope of Work The freelancer will manually review and format the entire Microsoft Word document, including: * Creating a consistent heading hierarchy. * Standardizing chapter titles, section headings, subheadings, and body text. * Repairing broken or excessive bullet lists. * Correcting inconsistent indentation and paragraph spacing. * Reconstructing tables that currently appear as compressed or unformatted text. * Improving page breaks and preventing isolated headings or awkwardly split sections. * Standardizing fonts, margins, line spacing, headers, and footers. * Adding or repairing page numbers. * Creating a professional, clickable table of contents. * Applying consistent styles through Microsoft Word’s Styles system. * Improving the presentation of examples, FAQs, warnings, summaries, and policy sections. * Keeping related information together where practical. * Removing accidental blank pages and unnecessary formatting artifacts. * Making the document easy for ordinary residential heating-oil customers to read and navigate. * Preserving the distinction between customer-friendly explanations and formal terms and conditions. * Ensuring that the document remains editable in Microsoft Word. The finished document should look intentionally designed rather than merely cleaned up. ## Desired Visual Style The handbook should feel: * Professional. * Friendly and approachable. * Organized. * Easy to scan. * Appropriate for residential consumers. * Consistent with a dependable local heating-oil company. * Suitable for both digital distribution and printing. The design should not feel overly corporate, legalistic, decorative, or cluttered. Reasonable use of the following is encouraged: * Chapter divider pages. * Clearly formatted benefit summaries. * Readable comparison tables. * Callout boxes for important information. * Consistent FAQ formatting. * Clearly distinguished examples and calculations. * Subtle branding elements. * Adequate white space. * Repeating headers or chapter identifiers. Any design elements must remain editable and must not interfere with printing or accessibility. ## Required Deliverables The final project must include: 1. A fully formatted and editable `.docx` file. 2. A print-ready PDF generated from the completed Word document. 3. A clean, functional, clickable table of contents. 4. Consistent Word styles throughout the document. 5. Properly formatted tables, lists, examples, and FAQ sections. 6. A version showing tracked changes or another clear record of textual corrections. 7. A clean final version with accepted formatting and approved corrections. 8. A separate issue log listing: * Apparent contradictions. * Duplicate or overlapping provisions. * Missing information. * Unclear wording. * Inconsistent numbers, fees, point values, or program requirements. * Any content the freelancer believes requires owner review. 9. Confirmation that no substantive content was intentionally removed or rewritten. ## Quality-Control Expectations The freelancer must compare the finished document against the original and verify that: * Every chapter and section remains present. * All policies and terms remain intact. * All reward values, fees, point levels, gallon requirements, examples, and timelines remain accurate. * Tables contain all information from the original. * No text was accidentally lost during formatting. * Cross-references and the table of contents work correctly. * Page numbering is accurate. * The PDF renders consistently with the Word document. * There are no hidden comments, unresolved tracked changes, broken fields, or formatting errors in the final clean version. This project requires careful manual review. A document that has simply been passed through an automated formatting or AI tool will not be accepted. ## Required Experience Applicants should have demonstrated experience with: * Advanced Microsoft Word formatting. * Long-form document production. * Word Styles, section breaks, headers, footers, and automatic tables of contents. * Complex tables and multilevel lists. * Customer handbooks, policy manuals, operating manuals, employee handbooks, or similar documents. * Preparing files for both digital use and professional printing. * Maintaining content accuracy while improving readability. * Quality assurance for lengthy documents. Experience with legal, insurance, energy, utility, membership-program, or customer-policy documents is helpful but not required. ## Application Instructions Please include the following in your proposal: 1. A brief explanation of your experience formatting long and complex Microsoft Word documents. 2. Examples of comparable handbooks, manuals, policy documents, or reports you have formatted. 3. Your process for confirming that no content is lost or unintentionally changed. 4. How you handle contradictions or apparent errors without rewriting the client’s policies. 5. Whether you will personally perform the work or delegate any portion of it. 6. Your estimated project price and delivery schedule. 7. Confirmation that you can provide both the editable Word file and a print-ready PDF. 8. Confirmation that you are comfortable manually reviewing approximately 286 pages. Please begin your proposal with the phrase: **“Content preservation confirmed.”** Proposals that do not include this phrase may not be reviewed. ## Important Notes The selected freelancer may recommend improvements, but all substantive changes must be approved before being incorporated. Accuracy and content preservation are more important than completing the project quickly. Applicants should review the document carefully before providing a final price. This may lead to additional work on customer-facing summaries, enrollment materials, comparison charts, website content, and future versions of the handbook if the initial project is completed successfully.

I am seeking an experienced federal post-conviction attorney to conduct an independent and confidential review of a federal criminal conviction and advise me regarding possible post-conviction relief. This case spans the dates from October 2021 to August 2023. The first priority is a prompt review of the criminal docket and procedural history to determine what deadlines apply and whether relief may remain available under 28 U.S.C. § 2255 or another appropriate mechanism. Potential issues for review include: * Ineffective assistance of trial counsel * Whether counsel failed to timely investigate and develop a mental-health defense relevant to the specific-intent element of the charged offense * Whether counsel misunderstood or failed to properly distinguish a specific-intent defense from a federal insanity defense * Whether counsel should have sought additional time, retained a qualified forensic expert earlier, or provided notice under Federal Rule of Criminal Procedure 12.2 * Potential Brady, Giglio, or Napue issues involving favorable, contradictory, suppressed, or misleading evidence * Differences between early witness statements, later FBI reports, and testimony * Digital-evidence and IP-address attribution issues * Whether relevant information known by my former employer concerning my psychiatric condition, treatment history, disability, or requested accommodations was provided to the FBI or prosecution but not properly disclosed to the defense * Whether any potential newly discovered evidence, equitable-tolling argument, Rule 33 theory, or eventual coram nobis remedy may apply After the guilt phase, extensive psychiatric and psychological evaluations were completed and used during sentencing. The evaluations included forensic assessment and formal testing relating to Bipolar I Disorder, Autism Spectrum Disorder, PTSD, and related symptoms. The reports concluded that these conditions substantially affected my judgment, social understanding, ability to recognize the impact of my conduct, and ability to appreciate the wrongfulness of my actions during the relevant period. The guilt-phase defense did not rely on a developed psychiatric defense. It focused primarily on whether the government could prove that I acted with the required intent to harass or stalk the identified person. I need an attorney to determine whether the available mental-health evidence should have been investigated and developed earlier to address specific intent, and whether counsel’s handling of that issue could support an ineffective-assistance claim. For the initial engagement, I am seeking the following deliverables: 1. Review the criminal judgment, docket, relevant filings, and procedural history. 2. Calculate and explain all potentially applicable post-conviction deadlines. 3. Assess whether a § 2255 motion or another procedural vehicle may remain available. 4. Review trial counsel’s investigation and handling of the psychiatric and developmental evidence. 5. Identify any potentially viable ineffective-assistance, Brady, Giglio, Napue, or related due-process claims. 6. Identify additional records, declarations, expert opinions, or preservation steps needed. 7. Provide a written assessment of strengths, weaknesses, procedural obstacles, and recommended next steps. 8. Advise whether an expedited or protective filing should be considered. Available materials include court filings, transcripts, FBI reports, grand-jury testimony, government discovery, witness summaries, digital-evidence records, psychiatric and psychological reports, medical records, employer and HR communications, and records relating to former counsel’s efforts to locate experts. This may involve releasing information to national and local press and social media to gain leverage so you must be comfortable with this Preferred qualifications: * Licensed U.S. attorney in good standing * Significant federal criminal post-conviction experience * Demonstrated experience with 28 U.S.C. § 2255 * Experience litigating ineffective-assistance claims * Familiarity with Brady, Giglio, Napue, Rule 33, Rule 12.2, and coram nobis * Experience working with forensic psychiatrists or psychologists * Familiarity with expert mental-condition evidence offered to address specific intent * Fourth Circuit or Eastern District of North Carolina experience strongly preferred * Former federal prosecutor or defense Please include your jurisdictions of admission, relevant federal post-conviction experience, examples of similar matters handled without revealing confidential information, your proposed scope and fee for the initial review, and whether you are available for continued representation if a viable claim is identified. A conflict check will be completed before names and sensitive records are disclosed. I am seeking an objective assessment and realistic legal advice, not a promise of a particular outcome. This is an attorney-level assignment, not a request for general legal research or paralegal-only assistance.

WordPress Website Security, Maintenance & Optimization Specialist Project Overview We are seeking an experienced WordPress developer to perform a comprehensive audit, cleanup, security review, and optimization of our existing WordPress website. The ideal candidate will have strong experience in WordPress administration, website security, performance optimization, SEO best practices, and ongoing website maintenance. The objective of this project is to ensure our website is secure, fully updated, optimized for performance, and prepared for future growth while maintaining website stability. Scope of Work 1. User Account & Administrator Security Review all WordPress user accounts and improve administrator security by completing the following: Remove accounts belonging to former employees, contractors, or anyone who no longer requires access. Eliminate duplicate administrator accounts and consolidate access where appropriate. Disable or remove inactive user accounts that have not been used for an extended period unless there is a documented business reason to retain them. Verify that each active user has the appropriate permission level based on their job responsibilities. Ensure there are no generic or shared administrator accounts. Enable Two-Factor Authentication (2FA) for all administrator accounts. Recommend additional security improvements to strengthen user access and account protection. 2. WordPress Core, Theme & Plugin Updates Perform a complete review of the website software by: Updating WordPress to the latest stable version. Updating all installed plugins. Updating the active theme and any child themes. Testing the website after all updates to ensure full compatibility and functionality. Resolving any issues caused by updates. 3. Plugin Audit Review every installed plugin and: Remove inactive or unnecessary plugins. Eliminate duplicate plugins that perform similar functions. Replace outdated or unsupported plugins with secure, modern alternatives. Verify plugin licenses are current where applicable. Identify plugins with known security vulnerabilities. Recommend better plugin alternatives where appropriate. 4. Website Security Audit Perform a complete security review including: Malware scanning. Review for suspicious files or unauthorized code. Verification of WordPress file permissions. Login security assessment. Enable brute-force login protection. Verify SSL certificate installation and configuration. Review backup procedures. Confirm automatic backups are functioning correctly and stored securely off-site. Recommend additional security enhancements and best practices. 5. Website Performance Optimization Review website performance and optimize where appropriate by evaluating: Overall page loading speed. Image optimization. Database optimization. Website caching configuration. CSS and JavaScript optimization. Mobile responsiveness and performance. Core Web Vitals. Broken links. 404 errors. General website efficiency. Provide recommendations for any additional improvements that would increase speed and user experience. 6. SEO Audit Conduct an SEO review that includes: Missing page titles. Meta descriptions. Image ALT tags. XML Sitemap. Robots.txt configuration. Structured data (Schema Markup). Internal linking. Duplicate content. Redirect issues. General on-page SEO recommendations. 7. Accessibility Review Evaluate the website for accessibility and identify improvements related to: Color contrast. Keyboard navigation. Screen reader compatibility. Alternative text for images. Proper heading hierarchy. Accessible forms. General ADA/WCAG best practices. 8. Website Improvement Recommendations Provide professional recommendations to improve the website in the following areas: Security Strengthen administrator security. Improve password policies. Enhance login protection. Schedule regular security scans. Develop an ongoing maintenance strategy. Performance Improve loading speed. Optimize images. Remove unnecessary plugins. Configure caching. Optimize the database. User Experience Improve website navigation. Enhance mobile usability. Review contact forms. Simplify customer journeys. Improve branding consistency throughout the website. SEO Improve search engine visibility. Optimize pages for target keywords. Correct SEO issues. Improve local SEO where applicable. Maintenance Recommend a monthly website maintenance plan. Schedule WordPress Core updates. Schedule plugin updates. Review backups monthly. Perform quarterly security audits. Deliverables Upon completion, provide a detailed report including: Executive summary of all work completed. List of user accounts removed, disabled, or modified. List of plugins updated, removed, replaced, or added. Security vulnerabilities identified and how they were resolved. Website performance metrics before and after optimization. SEO audit findings and recommendations. Accessibility findings and recommendations. Prioritized list of future improvements categorized as High, Medium, and Low Priority. Estimated costs and effort for any recommended enhancements outside the scope of this project. Qualifications The ideal candidate should have: Extensive experience with WordPress administration and development. Strong knowledge of WordPress security best practices. Experience optimizing website performance and Core Web Vitals. Knowledge of SEO and accessibility standards. Experience with website backups and disaster recovery. Excellent troubleshooting and communication skills. Ability to document all work performed and provide clear recommendations. Please include examples of similar WordPress projects you have completed, along with your estimated timeline and total project cost.

Social Media Coordinator Bridge Fellowship Church | Southeast Raleigh, NC 3060 Hammond Business Place, Suite 121, Raleigh, NC 27603 Position Overview Bridge Fellowship Church is a multi-ethnic, Gospel-centered church in Southeast Raleigh committed to bridging people back to God through the Gospel and growing healthy disciples who replicate. We preach verse-by-verse through Scripture, we don't water it down, and we believe the same preaching that changes a room can reach a city. The Social Media Coordinator is the engine behind that reach. This person captures the preaching, teaching, and life of the church and puts it in front of unchurched Southeast Raleigh every single day. This is not a "post an announcement" job. It is a front-line ministry role: the one who takes what happens in the room on Sunday and carries it into the phones of people who may never have walked through our doors. If you can edit a clip that makes a stranger stop scrolling, and you love the mission enough to do it week after week, this role is for you. Reports to: Lead Pastor Douglas Humphrey Status: Part-time — offered as either a volunteer ministry role or a contract position with a monthly stipend Hours: 6–8 hours per week Compensation: $400–$600/month, commensurate with experience (see Compensation below); may be structured as a volunteer ministry stipend or a paid contract Why This Role Matters We are going hard after church growth because we believe people need Jesus, our community needs a faithful Gospel witness, and Bridge Fellowship Church is uniquely positioned to help meet that need. We believe BFC is good for Southeast Raleigh because we preach the Bible without flinching, love people without pretending, and disciple people with purpose. We are not trying to grow for ego, image, or applause. We are trying to grow because every empty seat represents someone who could be hearing the Gospel, finding family, receiving care, and learning to follow Jesus. We want to expand the house and fill the house because the mission is too urgent to maintain the house. Who This Role Is For This position is open to any committed follower of Christ — man or woman — who meets the character and skill requirements below. You do not need a film degree. You need a smartphone, a laptop, a good eye, a teachable spirit, and a heart for people who don't yet know Jesus. Core Responsibilities 1. Sermon capture and clipping Film the full Sunday sermon (or coordinate the person who does). Identify and cut 5 short-form clips (45–90 seconds each) from each week's sermon, captioned for muted viewers. Watch for the moments the Pastor marks as clip-worthy — a direct address, a hard turn, a standalone truth that holds without context — and build clips around them. 2. Content production and scheduling Produce a minimum of 12 pieces of content per week across platforms, rotating through the church's eight content categories (sermon clips, pastor direct-to-camera, truth statements, call-out/call-up, church life, testimonies, series teasers, and pastoral/family moments). Build and maintain a rolling weekly content calendar. Schedule posts across YouTube (long-form + Shorts), Instagram (Reels, feed, Stories), TikTok, and Facebook. Keep a 2-week buffer of pre-scheduled content at all times so nothing goes dark. 3. Brand consistency Apply BFC's visual identity to every piece of content, without exception: Colors Fonts: Georgia (serif) for impact text; a clean sans-serif for body Lower-third on every video: "Bridge Fellowship Church | Sundays 10am | SE Raleigh" Standard outro: Pastor on camera — "Visit us this Sunday." Use the church's approved Canva templates. Populate them; don't redesign them. 4. Growth and discovery Optimize titles, captions, and hashtags for local discovery (geo-tag Southeast Raleigh; use local hashtags). Title YouTube long-form videos by topic, not "Sunday Service." Title Shorts and Reels with the hook, not the topic. 5. Reporting Bring content metrics to the Monday team huddle: reach, engagement, top-performing pieces, follower growth. Flag what's working so we can double down, and what isn't so we can cut it. Editorial Standards (Non-Negotiable) Every piece of content is filtered through our four commitments: Conviction — every clip should leave someone convicted, comforted, or curious. Never bland. Clarity — a non-Christian scrolling at midnight should understand the point in five seconds. The hook lives in the first three. Compassion — every "call out" is paired with a "call up." Confrontation is for sin, never for people. Every hard clip leaves the door wide open. Consistency — mediocre content posted daily beats brilliant content posted monthly. Rhythm is the job. Approval guardrails: Pastor Douglas approves every clip before posting during your first two months. After that, Pastor approves only flagged or sensitive clips. The Pastor reviews the full content calendar each Monday. Any clip on a politically or culturally charged subject is reviewed by the Pastor (and, when needed, a trusted elder) before it goes out. Content we do not post: Generic motivational quotes, "Happy Monday" posts, or bulletin-board announcements (those go through email/text). Reposts of other preachers' sermons — we use our own pulpit. Worship clips using copyrighted music without proper licensing. Any worship or music content drawn from Hillsong, Bethel, or Elevation Worship. Qualifications Required: A smartphone and a laptop. 6–8 dependable hours per week. Strong sense of visual storytelling and a feel for what makes short-form content land. Reliability and follow-through — content ministry lives or dies on consistency. Teachability and pastoral submission to the Lead Pastor's editorial direction. Preferred (not required): Prior experience with social media management or short-form video editing. Familiarity with Instagram Reels, TikTok, and YouTube Shorts publishing tools. Basic graphic design comfort in Canva. Character Expectations Because this person represents the voice and face of Bridge Fellowship Church to the wider community, we ask that the Social Media Coordinator: Live a life consistent with the Gospel we proclaim. Handle the Pastor's words and image with care and integrity. Keep confidences and exercise discretion with anything filmed or shared in ministry settings. Serve the mission — disciple-making — never the metrics for their own sake. What Success Looks Like Timeframe Target Month 1 Full production system running — 12+ pieces/week; brand-consistent Month 3 Established rhythm; first clip breaks 10,000 views Month 6 Five or more clips with 5,000+ views each; combined following growing steadily Month 12 Content engine driving a meaningful, measurable share of first-time guests Weekly Rhythm (Typical) Sunday — Film the sermon; grab 1–2 testimony or church-life clips. Sunday evening — Upload the full sermon to YouTube with an SEO title. Monday — Cut 5 captioned sermon clips; attend the 7:00 a.m. team huddle. Monday–Tuesday — Schedule the week's posts across all platforms. Wednesday–Saturday — Monitor, adjust, and keep the buffer stocked. Compensation This role is offered as a 90-day trial at $500/month, with a review at the end of the first quarter. This matches how we bring on every key volunteer: try it for 90 days, and if it's life-giving and fruitful, we lock it in — if it's not, we adjust together. After the trial, compensation settles between $400 and $600/month depending on experience, output quality, and consistency. A proven performer who reliably ships polished, on-brand content each week earns the top of that range. For an internal BFC member who takes this on as a ministry role, compensation may be structured as a stipend or honorarium rather than a wage. For an external freelancer, it is structured as a monthly contract (roughly $18–$25/hour across 6–8 hours per week). Compensation is reviewed annually and grows with the reach and impact of the ministry.

About HeyCity HeyCity is a live iOS app (React Native / Expo) that turns city-council, planning-commission, and school-board meetings into short, fact-checked summaries for residents. It's an independent civic-information product — credibility is everything to us. The app's structure and our "HeyCity" wordmark are set; we're hiring for a focused visual refresh of specific assets, not a full app redesign. Design direction (please read — this is the heart of the brief) Because we publish civic information people make decisions on, the aesthetic needs to feel trustworthy and credible — clear, calm, well-crafted, never gimmicky. But trustworthy must not mean dull, grey, or corporate. We want it to stay warm, vibrant, and approachable — confident use of color that invites everyday residents in. Think "respected local newsroom that's actually pleasant to use," not "government PDF" and not "playful consumer toy." Striking that balance — authoritative and colorful — is the core of this engagement. Scope of work 1. The app icon — our flagship mark. This will be THE app icon: the single most-seen, most important piece of our brand, and the first thing a user taps on their home screen. The current icon is a colorful city-buildings collage (attached: city-collage-app-icon.png) — treat it as a starting point, not a constraint. We want something genuinely iconic, instantly recognizable, and memorable at a glance — you have real creative latitude here, and it does not have to remain a literal city collage. Deliver as one universal icon at every iOS + Android size (app icon, adaptive-icon foreground, splash) — it must hold up at the smallest sizes. 2. Category / topic icon set (11 icons). Redesign our meeting-topic icons: Budget/Cost, Transportation, Schools, Public Safety, Housing & Development, Environment, Business & Economy, Policy & Governance, Community, Infrastructure, Personnel/Staffing. Hard requirement: each must read clearly both large (~72px Explore tiles) and small (~18px badges on content cards) — see the attached contact sheet showing how our current traced-silhouette icons lose legibility at 18px. We need a cohesive, simple icon system that survives at tiny sizes and is instantly distinguishable from one another. 3. Onboarding / intro screens. Redesign the first-run intro flow (a few screens) — visuals, layout, and illustration style that set the trustworthy-yet-colorful tone from the first launch. (Current screenshots attached.) 4. Podcast cover art. A single, universal cover used across all our shows (attached: collage-mark.png + sample-podcast-cover.jpg for the current look). Square, scaling from ~40px in-app up to 3000×3000 for Apple Podcasts / Spotify. It should feel like the same brand family as the app icon and wordmark. ▎ Everything is universal — no per-city variants. A single app icon and a ▎ single podcast cover, used everywhere. They (and the wordmark) should read ▎ as one coherent brand family. What stays The "HeyCity" wordmark/logo stays for in-app and wordmark use — design to complement it. The app icon (item 1) is a separate, flagship mark and is fully open to reinvention. Deliverables - Figma source for all work. - One universal app icon as layered source + the full iOS + Android icon/splash size set (PNG) — no per-city variants. - All 11 category icons exported as SVG (we render them as in-app SVG), tuned for both sizes. - Onboarding screens as Figma frames + exported assets/illustrations. - One universal podcast cover as layered source + high-res square PNG (to 3000×3000) — no per-city artwork. - A short style sheet: icon grid/stroke rules, color palette, brand motif, and sizing guidance so we can extend the system later. Skills - Strong icon / app-mark portfolio (show launcher icons and icon systems that work at small sizes). - Mobile UI + onboarding experience. - A point of view on color + brand; bonus for civic / news / editorial work. To apply, include - 2–3 relevant portfolio pieces (app icons + icon systems especially). - One line on your concept direction for an iconic HeyCity app icon. - One line on how you'd keep the category icons legible at 18px. - One line on how you balance "trustworthy" with "colorful, not dull." - Your timeline and rate. Logistics - Budget: [your range] - Timeline: [your target] Reference materials (attached) - city-collage-app-icon.png — current app icon (the "city collage"), the flagship asset to reimagine. - category-icons-contact-sheet.png — the 11 current icons at 72px and at their real 18px card size. - icons/*.svg — each current category icon as a standalone SVG. - collage-mark.png — the same collage motif wrapped in headphones, used on podcast covers. - sample-podcast-cover.jpg — a representative finished podcast cover (collage + wordmark). - Onboarding screenshots — add phone screenshots of the current intro flow before posting.

**Part-Time Remote Client Communications & Operations Assistant** Victoria’s Educational Services is looking for a reliable, detail-oriented, and proactive part-time remote assistant to help with client communication, administrative operations, billing support, social group coordination, and light marketing/admin tasks. This role is ideal for someone who enjoys keeping a small business organized, following up without being chased, communicating warmly with clients, and noticing ways to make systems smoother. This is not a role for someone who only wants to complete random one-off tasks. I am looking for someone who can take ownership of recurring responsibilities, keep track of open items, communicate clearly, and help make sure nothing falls through the cracks. **Main Responsibilities** **Client Communication & Follow-Up** * Check and respond to emails, texts, calls, and social media messages during agreed-upon weekday check-in times * Use approved templates to respond to routine inquiries * Send trial session invitations, reminders, and follow-ups * Track leads in Google Sheets and make sure families receive the next step * Flag sensitive, unclear, or higher-level questions to Victoria **Billing & Admin Support** * Create and send invoices for non-autopay clients via Quickbooks * Follow up on late payments and outstanding balances, and report them to Victoria * Support contractor payment processing weekly via Quickbooks * Help set up autopay for new families in QuickBooks * Keep billing and payment trackers updated **Social Group & Event Coordination** * Confirm attendance for Tuesday social groups weekly (via text and followed up with phone call if needed) * Support monthly Teen and Adult Game Night event coordination (be aware of DNC list, answer parent questions as needed, screen new registrants to make sure they fit event requirements before moving forward with registration, track registrants and if we have enough students registered before listed deadline, coordinate which teachers will host the events, send reminders as needed, send overview after game night with photos and showing how the event went) * Update registration trackers for social groups and game night events * Send announcement emails/texts * Follow up with people who registered but have not paid * Update event dates, registration deadlines, and related links **Teacher & Operations Coordination** * Notify teachers of upcoming trial sessions * Coordinate with teachers regarding coverage and scheduling needs * Remind teachers to send photos, clips, and session recap information * Maintain internal trackers for attendance, billing, teacher absences, coverage, and events **Website, Forms & Marketing Admin** * Make basic website updates, such as changing event dates, flyers, links, landing pages, or waitlist forms (using GoHighLevel) * Create and update forms * Share social media posts to local Facebook groups * Help create freebies or landing pages as needed * Update SOPs as processes change **What I’m Looking For** The right person is: * Extremely reliable and organized * Warm, professional, and clear in communication * Comfortable communicating with parents/families * Detail-oriented with billing, forms, trackers, and follow-ups * Able to follow templates while still sounding human * Proactive about noticing gaps, repeated questions, or unclear systems * Comfortable asking questions when needed, not waiting passively if the next step is clear * Willing to keep a list of weekly tasks completed and outstanding tasks * Comfortable using or learning tools such as QuickBooks, Google Sheets, Google Forms, GoHighLevel, website editors, and email/text systems **Important Expectations** This role requires proactive ownership. That means: * Keeping assigned tasks moving without repeated reminders * Following up on open items until resolved * Checking communications at agreed-upon times throughout the day * Sending updates when something is pending, delayed, or unclear * Noticing when a process could be improved * Suggesting templates, systems, or workflow improvements when you see repeated issues **Hours & Schedule** This is a part-time remote position. Hours may vary, but the role will likely start around 5–10 hours per week. Some availability during normal weekday hours is required because client communication and follow-ups need to be checked throughout the day. This position will begin with a 30-day trial period to make sure it is a strong fit on both sides. Training will be provided on our systems, workflows, templates, trackers, and communication guidelines. My current assistant will be available during the transition, and I will also provide guidance on our client communication style and what should be escalated. This role is still best suited for someone who already has strong admin, communication, organization, and follow-up skills. As part of the application, please include a brief 60–90 second video introduction. This does not need to be highly produced- a simple Loom/video recording is fine. In the video, please share: 1. A little about your relevant experience 2. Why this type of client communication/operations role interests you/Why you believe you're a good fit for this position This role includes written communication and occasional light/scripted phone follow-up, so I’m looking for someone who communicates clearly, warmly, and professionally.